第一次询盘回复的技巧

如何回复买家的第一次询盘

一：针对所有产品询价的邮件回复，交向客户做公司简介

Dear customer,

This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice to contact with you. We are very pleased to receive your below email, thanks for your interesting and kind attention. XXX international group was established in 2001, but with ten years of valuable experience in the rubber mainly engaged in manufacturing various rubber products, motors and accessories. Pls visit our website: to check more and detailed items.

Enclosed pls find our products poster and specifications for your reference. We are the real munufacturer of auto accessories in China, we also accept OEM/ODEM order and package.

If you have any interesting on our products, pls feel free to let me know,we will provide you the best price and service.

Best regards,

XiaoA

二：针对某款产品询价的邮件回复

参考模板- A:

Dear customer,

This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.

We are very pleased to receive your below enquiry about Rearview Mirror, thanks for your interest and kind attention.

Model #XY-010 Rearview Mirror is our new model and very hot sell product which has perfect design and two colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hot sell product which has perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it.

If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.

Best regards,

XiaoA

参考模板- B:

Dear customer,

This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.

We are very pleased to receive your below email, thanks for your interest and kind attention. XXX is the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. Pls visit our website: to check more and detailed items.

Regarding to Car DVD , pls see the specification as below:

TD717:7 inch car DVD player

Detachable Face

TouchScreen/BLUETOOTH

RDS/Ipod control/USB/SD

car DVD/ car video/7"

Model number TD717

Title: 7 inch car DVD player Touch Screen double din detachable face

/touchscreen/BLUETOOTH/TV/USB/SD/RDS/FM/AM/Ipod control car DVD/car Video/ in dash car DVD

Main Function: Touchscreen/bluetooth/TV/SD/USB/RDS/FM/AM/Ipod control/detachable face panel General information:

Screen Type sharp TFT touch screen removable/detachable face panel/ face off

Screen size 7 inch

Aspect Ratio 16:9 or 4:3

TV system PAL/ NTSC/AUTO

Resolution 480(H)x3(RGB) x234(V) pixels

Power DC 10.8V-15.8V

working temperature 0 - 60°C

Load dependence 4 ohm

weight 3.0kg

Dimensions 178(W) x 169(L) x 100(H)mm

Audio Information:

Power output 4 x50W

Max. output level 2Vrms(+_3dB)

FM frequency 87.5-108MHz

AM frequency 522-1611KHz

Video information: