《英语》(职业模块财经、商贸及服务类)unit 7

《英语》(职业模块财经、商贸及服务类)unit 5

滴下替换；代替；取代复制的，完全一样的
To be continued
absentminded
wobbly
electrician maintenance
check facility efficiency pleasure
1 remote control
Warm-up Match the pictures with the phrases given below.
2
hard drive
Warm-up Match the pictures with the phrases given below.
3
hair dryer
New Words
Phrases
Notes
Dialogue 2
(B= Bell, A=Room Attendant, E=Electrician) B: I’ve locked myself out of the room. May I borrow a duplicate key? A: Don’t worry, Mr. Bell. I’ll open the door for you. B: Thank you very much. Sometimes I’m quite absent-minded. A: It doesn’t matter, Mr. Bell. What else can I do for you? B: Ah, I’m afraid there’s something wrong with the TV. The picture is wobbly. A: I’m sorry. May I have a look at it? B: Here it is.
New Words

《英语》(职业模块财经、商贸及服务类)unit 4

New Words
Phrases
Notes
Dialogue 2
(R=Receptionist, T=Tony Marshall) R: Good morning, sir. Can I help you? T: I’d like to pay my bill now. R: Your name and room number, please? T: Tony Marshall, Room 706. R: Yes, Mr. Marshall. Have you used any hotel services this morning? T: No, I h: Fine. This is your bill, Mr. Marshall. Four nights at $90 each and here are the meals that you had at the hotel. That makes a total of $665. T: Can I pay by credit card? R: Certainly. Can I have your card, please? T: Here you are. R: Please sign your name here. T: Oh, yes. Is it possible to leave my luggage here until I’m ready to leave this afternoon? I’d like to say goodbye to some of my friends. R: Yes, we’ll keep it for you. Have a nice day. T: Thank you. See you later.

Unit7：JobHunting说课稿

Unit7：JobHunting说课稿Unit 7：Job Hunting说课稿我今天说课的内容是英语（职业模块服务类）Unit 7 Job Hunting---Period 1本单元主要是通过学习动词的一般将来时态，讨论人生理想和将来计划、打算及求职的交际性用语。

目的是通过对人生理想的讨论使青少年在这个如花的季节不但对未来有美好的憧憬，而且要从现在做起，为健康的理想而奋斗，使自己在毕业后能求得一份好的职业。

下面我将从教材分析、教法、学法、教学程序等几个方面谈谈这个单元的设计。

一、说教材的打算，是让学生从小就树立自己的人生理想，为将来毕业后求职及职场话题打下了坚实的基础。

本单元通过复习一些旧的职业名词和学习一些新的职业词汇，使用be going to do/want to do/will do/would like to do谈论长大以后打算做什么工作以及为什么想做这份工作2.教学目标（1）知识目标关于职业的名词（salesman,secretary,hairdresser,tour guide,postman...）；本课的重点句型：What are you going to do after graduation?I’d like to be...How come?Because ...;关于一般将来时态的表达（2）水平目标能听懂相关人生理想的词汇及表达；能听懂相关未来计划的表达；能实行相关人生的谈话；能实行相关将来计划的讨论。

培养学生用英语谈论将来计划并求职。

（3）情感目标通过对人生理想的讨论，让学生从小就树立自己的人生理想，并且现在就下决心，为理想而努力奋斗。

使他们成为有理想，有抱负，有动力，健康成长的新一代青少年3.教学重点、难点(1)重点词汇：要求学生掌握关于职业的词汇：salesman,secretary,hairdresser,tour guide,postman,flight attendent,kindergarten teacher,cook,waitress(2)重点句型：What are you going to do after graduation?I’d like to be...Howcome?Because ...难点：能让学生用各种职业来谈论自己将来的求职打算并实行角色表演二．学情分析10旅游的学生英语基础差,英语口头表达更差.对于用英语完整表达自己想法,学生们有很大的困难.课堂教学应尽量激发学生英语学习兴趣,培养学生积极思维,勇于开口的英语学习习惯,引导,启发学生用英语思维,自如地用英语实行表达。

商务英语 Unit Seven

• (2) • Dear…: • Re: Order No. 2170 for 1,000 M/T Tin Foil Sheets • Referring to our letters and telexes in respect to Order No. 2170 for 1,000 metric tons of Tin Foil Sheets, so far we have no definite information from you about delivery time, although these goods are contracted for shipment before the end of last month, and our L/C was opened with the Bank of China as early as in March 2001. • We have been inconvenienced by the delay. You should telex us immediately of the earliest possible date of shipment for our consideration without prejudicing our right to cancel the order and/or lodge claims for our losses. • Please look up the matter and give us your definite reply without further delay. • Sincerely,
• on board 装船 • The bill of lading shows clearly that four cases were taken on board. • 提单清楚地表明4箱货物已装船.

英语职业模块服务类学生用书 PPT课件U7课件-Extended activities

B What need a company consider when launching a new product to the market?
Listening
Read the form and learn new expressions.
New expressions: original price 原价 promotional price 促销价 target group 目标人群 promotion period 促销推广期 total cost 总成本
kids. Charlie: Great! How much is it? Mr. Smith: The original price is $350. For the promotion period, it could be cheaper, but no less
than $250, or it can’t cover the cost. Charlie: OK. So who is this product targeted at? Mr. Smith: Children aged three to seven. Charlie: Got it. How long will the promotion last? Mr. Smith: No more than one week would be best. Charlie: OK. How about the budget for this promotion? Mr. Smith: The total cost should be less than $8,000. Charlie: Less than $8,000. Got it! We’ll discuss this with the team first, and then try to come up

《商务英语》教学课件——Module7

2. Read the article and find out why more people prefer a career in marketing than in sales. Complete the table below with reasons from the text. Marketing Specialist Sales Rep more elegant
v a firm of architects建筑设计公司 company, corporation, incorporation, concern, organization, business, enterprise
v administration staff行政人员，行政管理人员 executives 高级行政人员 v call centre呼叫中心，电话服务中心，客服中心 v driving lesson驾驶课 driving license 驾驶证 v conveyor belt传送带，输送带 convey meanings v replace A with B用B来替换A replace her job with a robot
v jolly n.痛快，刺激免费差旅娱乐(口)
v door-to-door adj.挨家挨户的，走家串户的;adv.挨家挨户地，走家串户地
v gamble vi.投机，赌博 gamble on this new product
v pay off还清(债)，获得成功,凑效 The method works. pays off
a job in sales can’t quite shake off its unglamorous image or associations with something rather dishonest. This all means recruitment problems for graduate employees. On the other hand, marketing – a less direct way of selling a product – is rather more popular as a career choice, and sounds better at dinner parties.

《英语(职业模块财经、商贸及服务类)》Unit1

Listening and Speaking
Dialogue：Do you have any plans for the future? 2. Learn these words and expressions. 学习这些单词和表达。
第 11 页
graduate school focus on waste time
Yang Fan：Do you have any plans for the future after your graduation? Liu Yan：I_’_m__p_l_a_n_n_in_g__t_o__ta_k_e__t_h_e_e_n_t_r_an_c_e__e_x_a_m___an_d__g_o__t_o__g_r_ad_u_a_t_e_ s_c_h_o_o_l_, _b_u_t _I_a_ls_o__w_a_n_t_to__f_in_d__a_j_o_b_. Yang Fan：Do you have a clear career path to follow? Liu Yan：Career path? I’m not sure. Yang Fan：What kind of job do you want after graduation? Liu Yan：_I__w_a_n_t__t_o__b_e_co_m__e__a__s_e_c_re_t_a_ry_,__a__to_u_r__g_u_i_d_e__o_r__a_n__a_ir_li_n_e_ _st_e_w_a_r_d_e_s_s.
（T ）（F）（F）（F）（ T）
Listening and Speaking
第 13 页
Dialogue：Do you have any plans for the future?

新职业英语经贸英语教案Unit7

新职业英语经贸英语教案Unit7Unit 7Delivery本单元结合国际经贸业务中的典型工作流程、工作场景概述国际货物买卖过程中商业背景调查之后的一个重要环节——“运输”：●国际贸易术语：了解国际贸易术语的重要性和分类情况；掌握常用术语所确定买卖双方需要承担的责任和风险。

以及在不同的术语分类下，责任和风险是如何在买卖双方之间转移的，为进行实际工作奠定基础。

●运输的基本流程：通过接待顾客的咨询，以及和客户的协商，熟悉运输的基本流程；针对客户的不同要求，提出建议与客户达成一致意见●解决常见问题：熟悉运输中常见的问题，掌握对不同问题的处理方法；通过与客户的协商，学会与客户的沟通方法；了解提单的作用●常见文件的写作：熟悉常见运输文件的写作，掌握如何以电子邮件就运输问题与客户进行有效的沟通Unit ObjectivesAfter studying this unit, you are able to:●Understand the basic pro cedure of delivery●Discuss common problems encountered during shipment●Understand major shipping document●Write and answer emails concerning shipment1.Warming-upTask 1Match the following pictures with the relevant modes of transport.Task 2In international trade, sea transport is the most widely-used form. The major procedures of shipment by sea are provided in the following chart. Arrange them in the correct order.2.Reading ABackground InformationThe purpose of Incoterms is to provide a set of international rules for the interpretation of the most commonly used trade terms in foreign trade. Thus the uncertainties of different interpretations of such terms in different countries can be avoided or at least reduced to a considerable degree. For the ease of understanding, the terms are grouped in four basically different categories: namely starting with the term whereby the seller only makes the goods available to the buyer at the seller’s own premises (the “E” t erm Ex Works); followed by th e second group whereby the seller is called upon to deliver the goods to a carrier appointed by the buyer (the “F” terms including FCA, FAS and FOB); continuing with the “C” terms where the seller has to contract for carriage, but without assuming the risk of loss or damage to the goods or additional costs due to events occurring after the shipment and dispatch (CFR, CIF, CPT and CIP); and finally, the “D” terms whereby the seller has to bear all costs and risks needed to bring the goods to the place of destination (DAF, DES, DEQ, DDU and DDP).Task 1Before reading the passage, see how much you know aboutpacking by answering the following questions.1. What is the basic use of Incoterms?They are used to specify obligations of the buyer and the seller.2. Of all the Incoterms, which one indicates the most extensive responsibilities of the buyer?EXW. The term means the seller only makes the goods available to the buyer at the seller’s own premises. So the buyer must pay for th e goods in accordance with thecontract and bear all the costs and risks of the goods from the time when they have been placed at his disposal by the seller.TextIncotermsIncoterms or international commercial terms are a series of international sales terms widely used throughout the world. They are used to specify obligations of buyer and seller. The use of trade terms greatly simplifies the contract negotiations, and thus saves time and cost. Some of the most commonly used terms are listed as follows:FOB– Free on Board (named loading port)FOB stands for “Free on Board”, and is always used in conjunction with a port of loading. Indicating “FOB port” means that the seller pays for transportation of the goods to the port of shipment, plus loading costs. The buyer pays cost of marine freight transport, insurance, unloading, and transportation from the arrival port to the final destination. The risk of loss or damage to the goods is transferred to the buyer when the goods pass the ship’s r ail.For example, “FOB Vancouver” indicates that the seller will pay for transportation of the goods to the port of Vancouver, andthe cost of loading the goods onto the cargo ship. The buyer pays for all costs beyond that point (including unloading). Resp onsibility for the goods is with the seller until the goods pass the ship’s rail. Once the goods are loaded onto the ship, the buyer assumes risk.《国际贸易术语解释通则》是一系列在世界范围内广泛使用的国际销售术语。

《英语(职业模块财经、商贸及服务类)》Unit3

(Drawing the curtains aside) Attendant：The room is facing south and commands a good view of the
Huangpu River. Mr. Bellow：Yes, how lovely it is!
(_H__an_d_i_n_g__th_e__ro_o_m__k_e_y__to__M_r_._B_e_l_lo_w__)_ Attendant：Here is your key, Mr. Bellow.
Listening and Speaking
Dialogue：Good afternoon, Sir and Madam.
第 13 页
Attendant：May I have your key, please? Let me open the door for you. Guest：Here it is. Attendant：This way, please. (Walking into the room) Attendant：How do you like this room? Guest：Oh, it looks c_o_m_f_o_rt_a_b_le_ and cozy. We like it very much. Attendant：The room is f_a_c_in_g____ south and c_o_m_m__a_n_d_s a good view of the Huangpu River. Guest：Yes, how lovely it is!
Attendant：(_S_m__il_in_g_)__G_o_o_d__af_t_e_rn_o_o_n_,_S_i_r_a_n_d_M__a_d_a_m__. _D_i_d_y_o_u__h_av_e__a_n_i_c_e_t_ri_p_?_ Mr. Bellow：Yes, thanks. Attendant：W__e_lc_o_m__e__to__t_h_e__n_in_t_h__fl_o_o_r.__I_’m___th_e__f_lo_o_r__a_t_te_n_d_a_n_t.__J_u_st__le_t__m_e__k_n_o_w___if__th_e_r_e__is__ a_n_y_t_h_i_n_g_I_c_a_n_d_o__f_o_r _y_o_u_. Mr. Bellow：Where is Room 908, please? Attendant：Ah, Mr. and Mrs. Bellow. W__o_u_l_d_y_o_u__c_ar_e_t_o__st_e_p_t_h_is__w_a_y_,_p_le_a_s_e_? It is along here. Mr. Bellow：Oh, how do you know our names? Attendant：It was on the arrival list for room 908. Here we are. _M_a_y__I_h_a_v_e_y_o_u_r__k_e_y,__p_le_a_s_e_?_L_e_t_ m__e_o_p_e_n__th_e__d_o_o_r_f_o_r _y_o_u_. Mr. Bellow：Here it is. _(K__n_o_c_k_s_a_t_t_h_e_d_o_o_r__fi_rs_t_, _o_p_e_n_s_i_t,_a_n_d__p_r_e_ce_d_e_s__th_e__g_u_e_st_s_i_n_t_o the room a_n_d__tu_r_n_s_o_n__th_e__li_g_h_t_.)_

英语职业模块(财经、商贸及服务类)答案

Unit 1 ReceptionSection A Warm Up1. rest room2. reception room3. waitress4. registration form5. bellboy6. guest bookSection B Listening and SpeakingWork AloneⅠ. 1. F 2. T 3. TⅡ.1. guide 2. coming to meet 3. AttentionⅢ. reservation, single room, of course, ninth, staySection C ReadingPost-readingⅠ. 1. T 2. F 3. TⅡ.1. basic2. attract3. approached4. respect5. Communication6. repeat Ⅲ.1.first name2. shake hands3. look forward to4. Stand up5. talk to Section D WritingⅠ.Ⅱ.Unit 2 Make an AppointmentSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ. 1. be free 2. as soon as 3. messageⅢ. make an appointment, afraid, earlier, shall, a lotSection C ReadingPost-readingⅠ1. People may invite others by telephone or an invitation letter.2. You may say “Thank you for inviting me, but I will not be able to come”.3. Send a thank-you note or give a telephone call to inviter to express the appreciation for the invitation.Ⅱ1. idiom 2. wise 3. refuse 4. appropriate 5. consider 6. appreciationⅢ1.drop in2. in advance3. was unable to4. invitation letter5. a thank-you noteSection D WritingⅠFoundAn MP5 was found at the entrance to the Dahua Cinema on the evening of February 6th. Will the owner please contact the manager of Dahua Cinema?ⅡAn English Editor WantedOur school newspaper is looking for an editor for its English edition. The job mainly includes two parts: One is to choose proper English articles from other newspapers, magazines or Internet for us students. The other is to pick out articles form those written by students in our school and edit them for use.We hope that he/she could meet the following requirements: First, he/she is willing to devote some of his/her spare time to serving the others. Second, it’s necessary for him/her to be good at both English and fine arts. Besides, the ability to use the computer is important.Those who are interested in the job, please get in touch with the Students’ Union this week.Students’ UnionUnit 3 Bank ServiceSection A Warm Up1. passbook2. A TM3. banknote4. debit card5. coin6. queue machine7. currency counter8. check Section B Listening and SpeakingWork AloneⅠ1. F 2. T 3. FⅡ. 1. ordinary 2. overdraw 3. pick it upⅢpersonal check take cable charges instruct return cableSection C ReadingPost-readingⅠ.1. F 2. F 3. TⅡ1. password 2. overdraft 3. issued 4. deposit 5. plastic 6. stolenⅢ1. insteading of 2. Fill in 3. a large amount of 4. waiting for 5. from time to timeSection D WritingⅠ.ⅡUnit 4 Hotel ServiceSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ1. hotel services 2. sign 3. luggageⅢcheck out, total, credit card, receipt, pleasureSection C ReadingPost-readingⅠ1. direct-dial telephone, 24-hour room service, color TV, controls for lights and air-conditioning, minibar, tea and coffee-making facilities and a personal safe.2. On the 19th floor.3. It is open from 8 am to 11 pm.Ⅱ1. gym 2. safe 3. lounge 4. control 5. facilities 6. availableⅢ1.less than 2. a range of 3. are equipped with 4. check outSection D WritingⅠ尊敬的张老师，由于我得了重感冒，所以我今天不能来上课，为此我感到非常抱歉。

商务英语Unit 7 Money Matters

and Kind of packages: Description of Goods
(15)Gross Weight
(16) Cube
(17)Specification of Commodities
(18) Quantity
(19)Amount (State Currency)
(20) TOTAL
(21)Name of Signatory
STATEMENT OF GENERAL AND ADMINISTRATIVE EXPENSES
For the year ended December 31, 2002 ****Company
ITEMS
THIS YEAR’S THIS YEAR’S LAST YEAR’S
PLAN
ACTUAL
ACTUAL
day) the check Bank in *** Country foreign cash service charge 1% of the check
b. Account Card c. Cash (less then $50,000)
7.2 Money maters within a company
Julio Martinez
Description of merchandise: sensor switches type A6D
Method of payment agreed: FOB Helsinki
More problems:
Finntech have only delivered 25 gross switches, instead of 35 gross ordered.
Contents
Different currency Money matters within a company Money matters between companies Chasing payment and cash flow

《英语》(职业模块财经、商贸及服务类)unit 2

开会出口合同后天出席会议售后服务作演讲现在一……就出去
Notes
1. What about two o’clock tomorrow afternoon? 明天下午2点如何呢？ What about … 和 how about … 是英语口语中常用的两个省略句型，它们的意思和用法基本相同，常常用在以下场合。例如：
Warm-up Match the pictures with the words given below.
5
guest book
Section B Listening and Speaking
Dialogue Study
Activities
Dialogue 1
(L= Leo, B=Betty) L: Betty, we have to hold a meeting to discuss the export contract tomorrow afternoon because I am flying to Guangzhou the day after tomorrow. B: Let me check your schedule. What about two o’clock tomorrow afternoon? L: OK. Please inform the managers of the meeting. B: Sure. Is it necessary to ask some engineers to attend the meeting, too? L: Yes. They should come because there are some items about the after-sale services in the contract. By the way, Mr. Lin, production manager, will give a presentation to us. Please get the computer and the projector ready. B: OK. I will.

英语职业模块(财经、商贸及服务类)答案

Unit 1 ReceptionSection A Warm Up1. rest room2. reception room3. waitress4. registration form5. bellboy6. guest bookSection B Listening and SpeakingWork AloneⅠ. 1. F 2. T 3. TⅡ.1. guide 2. coming to meet 3. AttentionⅢ. reservation, single room, of course, ninth, staySection C ReadingPost-readingⅠ. 1. T 2. F 3. TⅡ.1. basic2. attract3. approached4. respect5. Communication6. repeat Ⅲ.1.first name2. shake hands3. look forward to4. Stand up5. talk to Section D WritingⅠ.Ⅱ.Unit 2 Make an AppointmentSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ. 1. be free 2. as soon as 3. messageⅢ. make an appointment, afraid, earlier, shall, a lotSection C ReadingPost-readingⅠ1. People may invite others by telephone or an invitation letter.2. You may say “Thank you for inviting me, but I will not be able to come”.3. Send a thank-you note or give a telephone call to inviter to express the appreciation for the invitation.Ⅱ1. idiom 2. wise 3. refuse 4. appropriate 5. consider 6. appreciationⅢ1.drop in2. in advance3. was unable to4. invitation letter5. a thank-you noteSection D WritingⅠFoundAn MP5 was found at the entrance to the Dahua Cinema on the evening of February 6th. Will the owner please contact the manager of Dahua Cinema?ⅡAn English Editor WantedOur school newspaper is looking for an editor for its English edition. The job mainly includes two parts: One is to choose proper English articles from other newspapers, magazines or Internet for us students. The other is to pick out articles form those written by students in our school and edit them for use.We hope that he/she could meet the following requirements: First, he/she is willing to devote some of his/her spare time to serving the others. Second, it’s necessary for him/her to be good at both English and fine arts. Besides, the ability to use the computer is important.Those who are interested in the job, please get in touch with the Students’ Union this week.Students’ UnionUnit 3 Bank ServiceSection A Warm Up1. passbook2. A TM3. banknote4. debit card5. coin6. queue machine7. currency counter8. check Section B Listening and SpeakingWork AloneⅠ1. F 2. T 3. FⅡ. 1. ordinary 2. overdraw 3. pick it upⅢpersonal check take cable charges instruct return cableSection C ReadingPost-readingⅠ.1. F 2. F 3. TⅡ1. password 2. overdraft 3. issued 4. deposit 5. plastic 6. stolenⅢ1. insteading of 2. Fill in 3. a large amount of 4. waiting for 5. from time to timeSection D WritingⅠ.ⅡUnit 4 Hotel ServiceSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ1. hotel services 2. sign 3. luggageⅢcheck out, total, credit card, receipt, pleasureSection C ReadingPost-readingⅠ1. direct-dial telephone, 24-hour room service, color TV, controls for lights and air-conditioning, minibar, tea and coffee-making facilities and a personal safe.2. On the 19th floor.3. It is open from 8 am to 11 pm.Ⅱ1. gym 2. safe 3. lounge 4. control 5. facilities 6. availableⅢ1.less than 2. a range of 3. are equipped with 4. check outSection D WritingⅠ尊敬的张老师，由于我得了重感冒，所以我今天不能来上课，为此我感到非常抱歉。

《英语》(职业模块财经、商贸及服务类)unit 5

attheforefrontofsectiondwritingmessageswriting留留言条留言条是便条中的一种在日常生活中当有事情要通知对方或有事托付对方对方不在却又没时间等候对方回来于是便可写张字条留给对方这种字条就是留言条
英语
职业模块财经、商贸及服务类
Unit Five Maintenance Service
A:
. And if you need any help, just call me.
Key
dim brighter right away go ahead You’re welcome
Pair Work
I First listen to the two dialogues and repeat, then role play them in pairs.
4
wrench
Warm-up Match the pictures with the phrases given below.
5
water tap
Warm-up Match the pictures with the phrases given below.
6
vacuum cleaner
Section B Listening and Speaking
3. I’ll
for an electrician from the maintenance
department.
Key
1. quite 2. afraid 3. send
Work Alone
III Complete the following dialogue using the words and
II Make a new dialogue with your partner according to the following situation.

商务英语课程课件Unit 7 Establishing Business Relations

3. After business is established, several trade terms need to be talked over in order to come to an agreement during a business communication. Now store the words and phrases that are associated with the trade terms.
◆ Warm-up Practice ◆ Listening Task ◆ Speaking Task
◆ Reading Task
◆ Writing Task ◆ Follow-up Practice
We need to discuss some questions about what we are going to learn in this unit.
Sure, that’ll help us understand better about what we are asked to do.
1. Establishing business relations The establishment of business relations is one of the important undertakings in the field of foreign trade as a foreign-trade firm needs extensive business connections to maintain or expand its business activities. Traders must not only do everything possible to consolidate their established relations with firms having previous business but also develop and revitalize their trade by searching for new connections from time to time.To find our whom a firm is dealing with, information is obtainable through different channels. After that, letters or circulars should be sent to the parties concerned to express simply, clearly and concisely what they can sell or what they expect to buy.

《英语》(职业模块财经、商贸及服务类)unit 2

但是需要注意的是当宾语从句表示的是一个客观真理或者事实时即使主句是过去时从句也用一般现在时态
英语
职业模块财经、商贸及服务类
Unit Two Make an Appointment
Highlights
Reception
Warm Up Listening and Speaking
Reading Writing
开会出口合同后天出席会议售后服务作演讲现在一……就出去
Notes
1. What about two o’clock tomorrow afternoon? 明天下午2点如何呢？ What about … 和 how about … 是英语口语中常用的两个省略句型，它们的意思和用法基本相同，常常用在以下场合。例如：
with
Mr. Li.
A: How about next Friday?
B: I’m
it will be too late. Could you make the appointment a
little earlier?
A: What about next Thursday morning?
B: That’s fine. Where
given below.
earlier make an appointment afraid a lot shall
A: Good afternoon. ABБайду номын сангаас Company. What can I do for you?
B: Hi. This is Steve from Chuntian Department Store. I’d like to
我们。
Notes

《英语(职业模块财经、商贸及服务类)》Unit5

第7 页
（1）Ben can’t manage his time well. （2）Ben can always get things done on time. （3）Ben has already kept balance between insistence and compromise. （4）Ben sometimes is a little stubborn. （5）Ben thinks cooperation is more important than leadership. （6）Ben finds working under pressure is stimulating.
computer operation self-study
Listening and Speaking
Dialogue：What skills do you have? 2. Read and underline. 阅读对话，用下划线标出表达个人技能的句子。
第 10 页
Interviewer：Our advertisement says English competence is a key requirement of this position.
第3 页
fluent English
good communication ability
work under pressure
a wide range of foreign knowledge
deal with emergency
time management skills
Warm Up
第4 页
2. How to improve job skills? Think and fill in the blank according to the picture below. 关于如何提高工作技能，根据图片提示填空。

新职业英语职业综合英语Unit 7 Customer Service讲解

一家公司想度量一下顾客满意度是件好事。但是，要想把这件事做好，整个度量过程必须妥善设计，并自始至终完整地实施。合理设计调查问卷仅仅是这个过程的第一步。为了能够从顾客那里获得代表性的数据样本，并将偏见降到最低，建立数据搜集程序也同样重要。许多公司却未能做到这一点，而这也正是这家餐馆的失败之处。
WaWrmaring-up m1-2
Task 2
Suppose you are the CEO of the Campus Canteen Corporation. According to the completed survey above, are your customers satisfied? How could you make improvements?
< Back Next > Home
Unit 7 Customer Service
ReaTdexit ng A A-2
The food, as always, was wonderful. The service was even better than usual. I really would have given the restaurant top marks on every item—but I didn't. Why? We'll see in a moment.
< Back Next > Home
Unit 7 Customer Service
ReadAi-nTragns-1A
我真的很想知道
周五晚上我结束了节食。把去年因常去曼哈顿的餐馆吃饭而增加的20磅减掉之后，我敢说我该理直气壮地美餐一顿了。为了庆祝节食成功，我和太太去了休斯顿一家我们最喜欢的餐馆。

商务英语unit7译文及答案

第七单元服务行业TEXT A 服务行业与服务管理我们现在正处于一个服务的时代，并且服务已经逐渐处于社会的中心地位。

在美国，各种各样的服务占据了美国就业市场的80%，服务行业已经创造了GNP的74%，占经济活动的55%，这些都远远把制造业抛在了后面。

其它发达国家也在过去的20年内同样也经历了这样一个趋势。

因此我们必须首先弄懂，“什么叫服务？〞我们通常把服务叫做由个人或团体为获益他人而做的工作。

我们的经济结构和贸易理念一起在改变，而这种改变最终导致由产品为中心转移到以服务为中心，被称为“第二次革命〞和“信息社会的开端〞。

那什么叫服务行业呢？当政府官员或经济学家提到服务行业，他们总会定义其为“创造不可见产品的行业。

〞服务行业分为以下几个部分。

运输服务、邮递服务和仓储服务信息服务股票证券服务和其它金融投资服务租赁服务职业、科技服务行政服务、废物回收服务和维修服务健康保健服务与社会援助服务艺术、娱乐、休闲服务其它服务从上面的分类我们可以看出，现今服务已经渗透到我们生活的各个角落。

不言而喻服务在我们的日常生活与商务活动中扮演越来越重要的角色。

然而并不是所有人与公司或组织会意识到服务的重要性。

许多经理像鸵鸟一样只是把它们的头深埋在沙子里，许多人袖着手违心地说，“服务大潮只不过像一阵风罢了，不是吗？〞当然，从另一方面，也有许多工作人善于服务，请看下面的案例。

Stew Leonard 经营着一家利润丰厚的三层楼的商店。

他说每当他看到一个愠怒的顾客就如同看到5万美元飞出了他的商店。

为什么呢？因为，像这种一般的顾客每个星期花100美元，一年有50周要购物，然后呆在这个地方可能大约10年。

如果这样的一个顾客在商店有一次不愉快的经历而反而转身另外一家商店的话，那Stew Leonard商店就会少5万美元的收入。

如果这个不满意的顾客把他的不愉快的经历告诉其他顾客，让他们也离开的话，那损失将会更大。

为了挽回顾客，Stew Leonard商店创造了被《纽约时报》称为“商店中的迪斯尼乐园〞，设有化妆的卡通人物、定期的娱乐项目、宠物乐园与电子动物。

中职英语职业模块unit07PPT课件

Dialogue
A Job Interview Lin Qiang is taking a job interview. Mr. Zhang: Come in. Take a seat. I’m Zhang Liang, the manager. Lin Qiang: Pleased to meet you, Mr. Zhang. I’m Lin Qiang. Mr. Zhang: Nice to meet you, too. What position are you applying for, Lin Qiang? Lin Qiang: I’d like to apply for the automobile mechanic position. Mr. Zhang: Now, tell me about yourself. Lin Qiang: I’ll graduate soon from a vocational school and I have received the training
adj. 医疗的
n.
保险
v.
租借
human resources benefits package sit up at once
人力资源福利待遇；福利套餐坐直；端坐立刻；马上
英语(工科类)(职业模块)19Unit 7 Job Hunting
Read and tick
After reading Text A, tick the statements that are true.
(6)
4
Unit 7 Job Hunting
Listening & Speaking
Listening Dialogue Role Play Words and Expressions

《英语》(职业模块 财经、商贸及服务类)unit 7

《英语》(职业模块 财经、商贸及服务类)unit 5

《英语》(职业模块 财经、商贸及服务类)unit 4

Unit7：JobHunting说课稿

商务英语 Unit Seven

英语职业模块服务类学生用书 PPT课件U7课件-Extended activities

《商务英语》教学课件——Module7

《英语(职业模块 财经、商贸及服务类)》Unit1

新职业英语经贸英语教案Unit7

《英语(职业模块 财经、商贸及服务类)》Unit3

英语职业模块(财经、商贸及服务类)答案

商务英语Unit 7 Money Matters

《英语》(职业模块 财经、商贸及服务类)unit 2

英语职业模块(财经、商贸及服务类)答案

《英语》(职业模块 财经、商贸及服务类)unit 5

商务英语课程课件Unit 7 Establishing Business Relations

《英语》(职业模块 财经、商贸及服务类)unit 2

《英语(职业模块 财经、商贸及服务类)》Unit5

新职业英语职业综合英语Unit 7 Customer Service讲解

商务英语unit7译文及答案

中职英语职业模块unit07PPT课件

《英语》(职业模块财经、商贸及服务类)unit 7

《英语》(职业模块财经、商贸及服务类)unit 5

《英语》(职业模块财经、商贸及服务类)unit 4

《英语(职业模块财经、商贸及服务类)》Unit1

《英语(职业模块财经、商贸及服务类)》Unit3

《英语》(职业模块财经、商贸及服务类)unit 2

《英语》(职业模块财经、商贸及服务类)unit 5

《英语》(职业模块财经、商贸及服务类)unit 2

《英语(职业模块财经、商贸及服务类)》Unit5