前台接待访客常用英语会话
酒店宾馆前台接待常用英语对话
酒店宾馆前台接待常用英语对话各位读友大家好，此文档由网络收集而来，欢迎您下载，谢谢1．Id like to book a double room for Tuesday next week．下周二我想订一个双人房间。
2．Whats the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。
4．I think Ill take the one with a front view then．我想我还是要阳面的吧。
5．How long will you be staying？您打算住多久？6．Well be leaving Sunday morning．我们将在星期天上午离开。
7．And we look forward to seeing younext Tuesday．我们盼望下周二见到您。
8．Id like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4曰下午到10月10曰上午用。
9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。
10．What is the rate，please？请问房费多少？11．The current rate is＄50 per night．现行房费是50美元一天。
12．What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all．Ill take it．听起来还不错。
接待客人酒店英语对话前台情景练习
接待客人酒店英语对话前台情景练习酒店英语现在越来越受到人们的关注，学习一些常用的酒店英语口语十分重要。
下面店铺为大家带来接待客人酒店英语对话，欢迎大家参考学习!接待客人酒店英语对话篇1O:Good moring,Jinjiang Hotel.May i help you?早上好，锦江饭店。
需要我帮忙吗?G:Yes,Could you tell me how to get to your hotel?是的，你能告诉我怎么去酒店?O:Where will you be coming from,sir?你从哪儿来的，先生?G:From the railway station.从火车站来的O:It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.大约20分钟的行程，如果你愿意可以在这里做20号巴士。
G:Good,thank you.好的，谢谢你。
O:You are welcome,sir.We look forward to serving you.欢迎您先生。
我们期待你的光临。
接待客人酒店英语对话篇2B:This is your room.After you,sir.May i put your bags here?这是你的房间先生。
我可以吧你的行李放在这里吗?G:Sure,Just put them anywhere.当然，随便放吧。
B:Here is your room key,Is this the correct number of bags?这是您的房间钥匙,行李的件数对了的吧?G:Let's see.Yes,that's all.让我看看。
是的，全在这儿了。
B:May i hang your coat in the closet,sir?先生，你的外衣我给你挂在衣柜里可以吗?G:Ah,yes.Thank you!啊，好的，谢谢你!B:You're welcome,sir.Shall i open the curtains for you?欢迎光临先生。
前台英文接待简单口语
前台英文接待简单口语1. "Hi there! Isn't it great to say 'Welcome!' with a big smile? For example, when a guest comes in, you can simply say 'Hi, welcome to our place!' "2. "How about 'May I help you?' That's super useful! Like whena customer looks a bit lost, you go 'May I help you, sir/madam?' "3. " 'Please have a seat.' Such a nice thing to say! Say it when you want to offer a guest a place to sit, like 'Please have a seat and I'll be right with you.' "4. "Aren't 'Follow me, please.' words that make things easy? When guiding a guest somewhere, just say 'Follow me, please.' "5. "Can you imagine saying 'Here you are.' with a friendly tone? It's like when you hand something to a guest and say 'Here you are, sir/madam.' "6. " 'Is there anything I can do for you?' is a great question! For instance, you could ask a client 'Is there anything I can do for you today?' "7. "Doesn't 'Thank you!' make everyone feel good? Just like when a guest thanks you, you reply 'Thank you!' "8. " 'Have a nice day!' is such a warm thing to say! Say it as a guest leaves, 'Have a nice day, sir/madam!' "9. "How cool is it to say 'Sorry for the wait.'? When a guest has been waiting, you can say 'Sorry for the wait.' "10. " 'Enjoy your stay!' is a great way to end a conversation. Say it to a guest before they go off, 'Enjoy your stay!'My view is that these simple English phrases for the front desk can make a big difference in creating a good impression and making guests feel welcome and cared for.。
商务英语来访客户接待口语练习
商务英语来访客户接待口语练习商家客户能大老远来拜访就代表着对公司或公司产品的重视, 所以一定要礼貌的表示感谢, 以表示你对他们的尊重。
首先感谢对方远道而来。
如果是正式的访问团, 你可以说:“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访, 真是我们的荣幸)”；如果是非正式的, 你就说：“We would like to thank you for comin g to visit our company(感谢前来访问本公司)”就足够了。
接下来, 为了表示欢迎, 你可以说:“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。
另外, 出于礼貌, 你还可以跟他们说:“We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.”整段欢迎辞就是:It is an honor and privilege to receive a visit from such a distinguished group, we would like to thank you for coming to visit our company and I want to extend a warm welcome to you all.We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.很荣幸能接待这么一个杰出的团体前来参观, 我们感谢你们来参观我们公司, 我想向你们大家表示热烈的欢迎。
职场英语接待访客常用对话
职场英语接待访客常用对话下面是CN人才网小编整理的职场英语接待访客常用对话，快来看看吧。
有时，一些访客为了业务上的事情来造访，却又不知道该和公司的哪位负责人去谈。
这时候前台就不只负责接待的任务了，还要根据他对公司的了解，将访客领去见合适的负责人。
我们来看看rose是如何处理这种情况的吧。
mr sing: excuse me. is this modern office ltd.?rose: yes, that's right. can i help you?mr sing: well, i'd 'like to see the director about contracts for office furniture. here's my card.rose: thank you. (reading card) mr sing. have you an appointment, mr sing?mr sing: er... no, i'm afraid i haven't.rose: well, the sales manager usually deals with contracts. that's mr shelli.mr sing: oh, is it possible to see him now?rose: just a moment please. i'll phone his secretary to see if he's free. please take a seat.mr sing: thank you.(dials)maria: mr shelli's office.rose: hello maria. rose here, reception. i have a mr sing here. he wants to know about office furniture contracts. is mr shelli free to see him?maria: yes, he is. in fact, he's in his office, now. his 10:15 appointment was cancelled. send mr sing up.rose: right. (replaces phone) mr shelli is free, mr sing. please go up to his office. it's room 3 on the second floor.mr sing: room 3 on the second floor.rose: that's right. the stairs are on the left… or there' s a lift at the end of the corridor.mr sing: second floor... i think i'11 take the lift.。
酒店接待常用英语对话
酒店接待常用英语对话英语对话教学是师生结成学习共同体合作解决学生发展问题的多向交流活动,强调从生命的高度刷新英语教学观,让师生自由而快乐地实现各自的生命价值。
小编精心收集了酒店接待常用英语对话，供大家欣赏学习!酒店接待常用英语对话1R=Reservation Clerk 预定员 G=Guest 顾客R：Good morning. Room Reservations . May I help you?您早，客房预订部，请问有什么可以帮助您?G：Yes，I’d like to book a room.我想预订一个房间。
R：Thank you， sir. For which date and how many guests will there be in your party?谢谢您。
要订在什么时候?您一行有多少人?G：From April 16th to 20th .Just my wife and myself.4 月 16 日到 20 日。
只有我和我太太。
R：From April 16th to 20th ?? .And which kind of room would you prefer， sir?4 月 16 日到 20 日。
请问您想预订哪种房间。
G：A Twin，please.R：Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting ， sir. We have a twin room at US$180 per night， will that be all right?请别挂断好吗?我来检查一下是否有空房间。
(过来一会儿)让您久等了，先生。
我们有空余的双床间，现在价格是每晚180 美元，这样可以吗?G：Ok，I’ll take it.好的，我订了。
接待顾客的常用商务英语
1.Excuse me. Are you Susan Davis from Western Electronics？对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Yes，I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。
3.Pardon me. Are you Ralph Meyers from National Fixtures？对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I’m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。
5.I’m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。
6.I’m Edwin. I’ll show you to your hotel. 我是爱德温，我带你去旅馆。
7.How was your flight？Was it comfortable？你坐的班机怎么样？还舒服吗？8.It was quite good. But it was awfully long. 班机很好，就是时间太长了。
9.Did you have a good flight？你旅途愉快吗？10.Not really，I’m afraid. We were delayed taking off，and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。
11.How was your flight？你的航班怎样？12.Did you get any sleep on the plane？你在飞机上睡觉了吗？13.Mr. Wagner，do you have a hotel reservation？华格纳先生，你预订过旅馆吗？14.No，I don’t. Will it be a problem？不，我没有，会有困难吗？15.I don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。
前厅部接待英语对话
（1）Room Reservation by Teephone电话预定R: Huatian Hotel .Good morning .Reservation Desk .May I help you ?（华天酒店，早上好，预订部，请问有什么可以帮您旳吗？）G: Good morning . I d liek to book a single room,please（早上好，我想预定一种单人房）R: May I have you name,please？（可以告诉我您旳姓名吗？）G: Henry Smith （亨利. 史密斯）R: When you arrive and departure dates ,please?（请问您什么时候到来，什么时候离开呢？）G: From June 25 to 26,by the way .what is the rate of a single room ?（六月25至26，顺便一提，单人房旳房价是多少？）R: It is 380 yuan for a single with bath and 300 yuan with shower .Which one would you like?（带浴缸旳单人房是380元，带淋浴旳是300元，您喜欢哪一种呢？）G: 300 yuan a night is ok(300元一晚旳就可以了)R: May I have you telephone number ,please?（可以告诉我您旳电话号码吗？）G:185****1248（我旳电话号码是185****1248）R: Mr.smith ,a single with shower,from June 25to 26 .andtelephone number 185****1248,AmIcorrect？（史密斯先生，您预订了一间带淋浴旳单人房，是六月25号来，26离开，您旳电话号码是185****1248，请您确认一下）G: Yes,That is right . Thanke you goodbye（是旳，没错，谢谢，再会）R：Thank for calling ,Mr Smith ,We are looking forword to you coming ,goodbye(谢谢您旳来电，史密斯先生，我们期待您旳到来，再会)(2)Greeting guests at the door行李员迎接客人B: Good morning .sir .Welcome to our hote . I am the bellman . What can I do for you ?（早上好，先生。
前台接待访客常用会话
前台接待访客常用会话（1）许多规模比较大的公司都有一个接待员，我们通常叫前台。
The work of a receptionist is interesting and varied. 前台的活可是不少。
The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.我们来看看Rose 这位前台是怎样接待来访客人的吧。
Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.ROSE: Good morning. Can I help you?MR HUSSEIN: Good morning. Is this Modern Office Ltd.?ROSE: Yes it is.MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30. ROSE: May I have your name, please?MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company. ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.(DIALS)MARIA: Mr Shelli's Office.ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30.MARIA: Mr Omar Hussein?ROSE: Yes, he's from the Gulf Trading Company.MARIA: Oh, yes, that's right. I'll come and fetch him now.ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now.MR HUSSEIN: Thank you.MARIA: Mr Hussein?MR HUSSEIN: Yes, that's right.MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office.前台接待访客常用会话（2）一般的访客都是提前有预约的。
前台接待访客常用会话
前台接待访客常用会话许多规模比较大的公司都有一个接待员，我们通常叫前台。
接下来，小编给大家准备了前台接待访客常用会话,欢迎大家参考与借鉴。
前台接待访客常用会话The work of a receptionist1 is interesting and varied2. 前台的活可是不少。
The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.我们来看看Rose 这位前台是怎样接待来访客人的吧。
Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.ROSE: Good morning. Can I help you?MR HUSSEIN: Good morning. Is this Modern Office Ltd.?ROSE: Yes it is.MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.ROSE: May I have your name, please?MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf3 Trading Company.ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.(DIALS)MARIA: Mr Shelli's Office.ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30.MARIA: Mr Omar Hussein?ROSE: Yes, he's from the Gulf Trading Company.MARIA: Oh, yes, that's right. I'll come and fetch him now.ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now.MR HUSSEIN: Thank you.MARIA: Mr Hussein?MR HUSSEIN: Yes, that's right.MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office.The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.MR LI: Good morning.ROSE: Good morning. Oh, Mr Li. How are you? 'MR LI: I'm fine, thanks, and you?ROSE: Oh, busy as usual. Do you want to see Mr Shelli?MR LI: Yes, please.ROSE: Have you an appointment?MR LI: Er... No, I haven't. You see, I only arrived in the country this morning.ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down.MR LI: Thank you.(DIALS)MARIA: Mr Shelli's office.ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free?MARIA: Let me see ... Well, Hmmm, he'll be free about 12.30. Can Mr Li wait?ROSE: Mr Shelli will be free about half past twelve. Can you wait?MR LI: What's the time now?ROSE: It's nearly 12: 00.MR LI: Oh that's fine. I'll wait.ROSE: (TO MARIA) Maria, Mr Li will wait.MR LI: Right. I'll fetch him when Mr Shelli's free.ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later.MR LI: Thank you.ROSE: Where are you staying, Mr Li?MR LI: At the Plaza1.ROSE: The Plaza?MR LI: Yes, I usually stay there.MR LEFERE: Good morning.ROSE: Good morning. Can I help you?MR LEFERE: Er, yes. I have an appointment1 with Mr Ballito at a quarter past ten.ROSE: May I have your name please?MR LEFERE: Paul Lefere… from the International Hotel Group.ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office.(DIALS)OPAL: Mr Ballito's office.ROSE: Hello, Opal. This is Reception2. Mr Lefere is here for his 10:15 appointment.OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor.ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you.MR LEFERE: Room 9 on the first floor.ROSE: That's right. The stairs are on the left.MR LEFERE: Thank you.MR SING: Excuse me. Is this Modern Office Ltd.?ROSE: Yes, that's right. Can I help you?MR SING: Well, I'd 'like to see the Director1 about contracts2 for office furniture. Here's my card.ROSE: Thank you. (READING CARD) Mr Sing. Have you an appointment, Mr Sing?MR SING: Er... No, I'm afraid I haven't.ROSE: Well, the Sales Manager usually deals with contracts. That's Mr Shelli.MR SING: Oh, is it possible to see him now?ROSE: Just a moment please. I'll phone his secretary to see if he's free. Please take a seat.MR SING: Thank you.(DIALS)MARIA: Mr Shelli's office.ROSE: Hello Maria. Rose here, Reception. I have a Mr Sing here. He wants to know about office furniture contracts. Is Mr Shelli free to see him?MARIA: Yes, he is. In fact, he's in his office, now. His 10:15 appointment was cancelled. Send Mr Sing up.ROSE: Right. (REPLACES PHONE) Mr Shelli is free, Mr Sing. Please go up to his office. It's Room 3 on the second floor.MR SING: Room 3 on the second floor.ROSE: That's right. The stairs are on the left… or there' s a lift at the end of the corridor3.MR SING: Second floor... I think I'11 take the lift.。
酒店前厅常用英语对话
酒店前厅常用英语对话1. Good morning (afternoon, evening), sir (madam).早上（下午、晚上）好，先生（夫人）。
2. How do you do? Glad to meet you.您好！（初次见面）很高兴见到您。
3. How are you? Fine, Thanks. And you?您好吗？很好，谢谢。
您好吗？4. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。
5. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
（客人刚入店时）希望您在我们宾馆过得愉快。
（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
（客人离店时）7. Have a good time!祝您过得愉快！电话用语：8. **Hotel, front desk. Can I help you?**饭店，前厅。
您找谁？9. Sorry, I’ve dialed the wrong number.对不起，我拨错号了。
10. May I speak to your front office manager?能和你们前台经理说话吗？11. Sorry, he is not in at the moment.对不起，他现在不在。
12. Would you like to leave a message?您要留口信吗？13. Pardon. I beg your pardon.对不起，请再说一遍，好吗？对不起，请再说一遍，好吗？祝贺语：14. Congratulations!祝贺您！15. Happy birthday!生日快乐！16. Happy New Year!新年快乐！17. Merry Christmas!圣诞快乐！18. Have a nice holiday!假日快乐！19. Wish you every success!祝您成功！答谢和答应语:20. Thank you (very much).谢谢您（非常感谢）。
酒店接待客户英语对话
酒店接待客户英语对话作为一名酒店接待员，与客户进行英语对话是我们日常工作中非常重要的一部分。
在这篇文章中，我将为您展示一段典型的酒店接待客户的英语对话，并介绍一些常用的表达和用语。
在下面的对话中，接待员为客户提供了以下服务：确认预订、办理入住手续、提供房间信息、解答客户问题。
接待员：Good evening! Welcome to our hotel. How may I assist you today?客户：Good evening! I have a reservation under the name of John Smith.接待员：Thank you, Mr. Smith. Let me check your reservation. Yes, I see your booking here for a deluxe double room for three nights. Is that correct?客户：Yes, that's correct.接待员：Fantastic! May I have your ID card or passport and a credit card for the check-in process, please?客户：Certainly, here you go.接待员：Thank you. Just a moment, please. I'll handle the check-in for you. While I process your information, would you like me to show you some information about the hotel facilities?客户：Yes, that would be great. I'm interested in the gym and the restaurant.接待员：We have a state-of-the-art gym on the third floor, open from 6 am to 10 pm. It's free for hotel guests. Our restaurant, located on the first floor, serves both local and international cuisine. Breakfast is available from 7 am to 10 am, and lunch and dinner are served from 12 pm to 10 pm.客户：Sounds wonderful. Is there any specific dress code for the restaurant?接待员：There is no specific dress code, but smart casual attire is recommended. We want our guests to feel comfortable and relaxed.客户：Great, thank you for the information. Can I also get some recommendations for local attractions or places to visit?接待员：Certainly! We have brochures and maps available at the front desk with information on popular attractions in the area. Some notable places include the nearby botanical gardens, the famous city museum, and the beautiful beach promenade. Is there anything else I can assist you with?客户：No, that's all for now. Thank you for your help.接待员：You're welcome, Mr. Smith. Enjoy your stay with us. If you have any further questions or need assistance during your stay, please don't hesitate to ask. Have a great evening!以上是一段典型的酒店接待客户的英语对话。
前台接待常用英语
前台接待常用英语第一篇：前台接待常用英语打招呼或者问候：Good morning/Good afternoon/Good evening, this is Haicheng Agricultural Group, may I help you? 早晨/下午/晚上好，这里是海诚农业集团，请问有什么可以帮到您？Welcome to Haicheng Agricultural Group.May I help you? 欢迎光临海诚农业集团。
询问访客身份：May I have your name? 请问您的姓名? How to spell your name? 怎么拼写你的名字?What company are you from?/ could you tell me what company you are representing? 您来自哪家公司？Would you give me your businese card? 能赐一张您的名片吗? May I see your ID, please? 你有证件吗? Do you have an appointment? 请问您预约了吗? Did you make an appointment with him/her? 你跟他/她预约了吗? Can I ask what you wish to see him about? 我能问一下您要见他有何事吗？签字登记：Please sign your name here.请在这签名.请客人稍等：Please have a sit and wait a few moment!请您坐下稍等片刻。
Please follow me.Sit down here, please.I'll see if he/she's available now.请跟我来，请坐，我去看一下他/她是否有空。
8、Would you like(drink)tea or coffee? How do you like your coffee? 您想喝点什么？茶还是咖啡?要什么样的咖啡？（是否加奶或加糖）9、Mr.X/Ms.X is expecting you, I'll tell him you're here.X先生/女士正在等您，我告诉他/她您已到。
酒店前厅接待常用的27句英语口语及会话
酒店前厅接待常用的英语口语及会话1．I'd like to book a double room for Tuesday next week．下周二我想订一个双人房间。
2．What's the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。
4．I think I'll take the one with a front view then．我想我还是要阳面的吧。
5．How long will you be staying？您打算住多久？6．We'll be leaving Sunday morning．我们将在星期天上午离开。
7．And we look forward to seeing you next Tuesday．我们盼望下周二见到您。
8．I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。
9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。
10．What is the rate，please？请问房费多少？11．The current rate is＄50 per night．现行房费是50美元一天。
12．What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all．I'll take it．听起来还不错。
酒店前台接待日常英语口语
酒店前台接待日常英语口语酒店前台接待日常英语口语Part 1 Greetings问候1.Welcome to XXXX Hotel . I’m..., what should I call you, please?欢迎光临XXX酒店。
我是...，请问我该怎么称呼你呢？2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. Myname is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If youhave any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。
5.Haveyou make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？6.Whatkind of room would you like ?请问您需要什么类型的房间。
7.Sorry,I don’t quite understand .对不起，我不是很明白。
8.I’mafraid we’ve fully booked for that time .抱歉，我们那个时段已给订满了。
9.It’sthe hot /peak/busy season ,you know ?这是酒店业的旺季。
10.Excuseme ,How do spell it ,please ?打扰一下，您能拼写一下您的名字吗？11.We canonly keep your table /room till …我们能保留您的房间直到...12.Let meshow you to your room ,this way please .让我带您到房间，这边请。
餐厅前台对话带翻译英语
2. 中文：您想坐在室内还是室外？
英文：Do you prefer to sit indoors or outdoors?
3. 中文：对不起，这个位置已经有客人了，请您到别的地方去坐。
五、结账
1. 中文：这是您的账单，请您核对一下。
英文：Here is your bill, please check it.
2. 中文：请问您是用现金结账还是刷卡？
英文：Would you like to pay by cash or credit card?
3. 中文：谢谢光临，欢迎下次光临。
英文：Thank you for coming, we look forward to seeing you again.
2. 中文：您需要我帮您推荐一些招牌菜吗？
英文：Would you like me to recommend some signature dishes for you?
3. 中文：请问您喜欢吃辣的还是清淡的？
英文：Do you prefer spicy or mild flavors?
四、询问客人满意度
1. 中文：请问您的餐点如何？
英文：How is your meal?
2. 中文：请问您对我们的服务满意吗？
英文：Are you satisfied with our service?
3. 中文：请问您还需要别的帮助吗？
英文：Is there anything else I can 的常见情景和表达方式，希望能对餐厅员工提供一些帮助。提高前台服务的质量，不仅可以让客人感受到更好的用餐体验，还能为餐厅带来更多的回头客和口碑宣传。因此，餐厅员工在日常工作中应该多加练习，熟练掌握前台对话的表达方式，为客人提供更加周到细致的服务。
前台接待日常英语口语
前台接待日常英语口语前台接待日常英语口语1 问候1 . I’m..., I , ?欢迎光临酒店。
我是...，请问我该怎么称呼你呢？2. , . I ?先生/女士，你好！请问我能为您做点什么？3. ..., I , .我叫...，如果需要我为您做些什么，请告诉我。
4 , .如果你有任何需要，请随时联系我们。
5 a ?\ ?\ ?请问有预订吗？\请问你是会员吗？6 ?请问您需要什么类型的房间。
7 ’t .对不起，我不是很明白。
8’ ’ .抱歉，我们那个时段已给订满了。
9’ ?这是酒店业的旺季。
10 ?打扰一下，您能拼写一下您的名字吗？11 …我们能保留您的房间直到...12 .让我带您到房间，这边请。
2 帮助入住1 a a , I’ .请在那边稍坐一会儿，我将会为您办理入住手续。
2. ?, I’ .请把您的护照和信用卡交给我，我帮您办理入住手续。
3. ?这次入住您会住多少天？4. , ...?您是要哪种房间？5. , . , （）?先生/女士，不好意思，打搅一下。
请问您是要付现金还是刷卡（分开付押金还是一起付）呢？6 . ?这是您的房卡和早餐券。
请您在这里签个名好吗？7. . I ..这是给回您的护照和信用卡。
现在您可以上房间了。
希望您在这里居住愉快。
3 居住期间服务1常规服务(1) a . I’ . .请稍等一下，马上为你转接过去。
(2) , .您比原定退房的时间提前了两天，所以我们需要收回二张现金券。
(3) a a酒店后面有很漂亮的花园和水塘，那里是非常适合跑步和散步的地方。
(4) ’m ’t , .您的钱（纸币）上有裂口（污迹），按酒店的规定，我们不能为您兑换。
(5) I’m . I a .不好意思，酒店规定不可以用信用卡来套取现金，如果您需要，我可以安排车送您去银行（机）上提取现金。
(6) ?你想要什么面值的人民币呢？(7)I’m , .对不起，我们这里不收版的美金。
(8) I ?我可以传真这份文件吗？, . ?当然可以，先生。
前台接待日常英语口语
前台接待日常英语口语第一篇：前台接待日常英语口语前台接待日常英语口语前台接待日常英语口语 Part 1 Greetings问候1.Welcome to XXXX Hotel.I’m..., what should I call you, please? 欢迎光临XXX酒店。
我是...，请问我该怎么称呼你呢？2.Goodmorning/afternoon/evening, Sir/Madam.What can I do for you? 先生/女士，你好！请问我能为您做点什么？3.Myname is..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If youhave any problems, please feel free to contact us.如果你有任何需要，请随时联系我们。
5.Haveyou make a reservation ?Have you booked the room?Are you the vip? 请问有预订吗？请问你是会员吗？6.Whatkind of room would you like ? 请问您需要什么类型的房间。
7.Sorry,I don’t quite understand.对不起，我不是很明白。
8.I’mafraid we’ve fully booked for that time.抱歉，我们那个时段已给订满了。
9.It’sthe hot /peak/busy season ,you know ? 这是酒店业的旺季。
10.Excuseme ,How do spell it ,please ? 打扰一下，您能拼写一下您的名字吗？11.We canonly keep your table /room till … 我们能保留您的房间直到...12.Let meshow you to your room ,this way please.让我带您到房间，这边请。
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前台接待访客常用会话The work of a receptionist1 is interesting and varied2. 前台的活可是不少。
The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.我们来看看Rose 这位前台是怎样接待来访客人的吧。
Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.ROSE: Good morning. Can I help you?MR HUSSEIN: Good morning. Is this Modern Office Ltd.?ROSE: Yes it is.MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.ROSE: May I have your name, please?MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf3 Trading Company.ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.(DIALS)MARIA: Mr Shelli's Office.ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30.MARIA: Mr Omar Hussein?ROSE: Yes, he's from the Gulf Trading Company.MARIA: Oh, yes, that's right. I'll come and fetch him now.ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now.MR HUSSEIN: Thank you.MARIA: Mr Hussein?MR HUSSEIN: Yes, that's right.MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office.The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.MR LI: Good morning.ROSE: Good morning. Oh, Mr Li. How are you? 'MR LI: I'm fine, thanks, and you?ROSE: Oh, busy as usual. Do you want to see Mr Shelli?MR LI: Yes, please.ROSE: Have you an appointment?MR LI: Er... No, I haven't. You see, I only arrived in the country this morning.ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down.MR LI: Thank you.(DIALS)MARIA: Mr Shelli's office.ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free?MARIA: Let me see ... Well, Hmmm, he'll be free about 12.30. Can Mr Li wait?ROSE: Mr Shelli will be free about half past twelve. Can you wait?MR LI: What's the time now?ROSE: It's nearly 12: 00.MR LI: Oh that's fine. I'll wait.ROSE: (TO MARIA) Maria, Mr Li will wait.MR LI: Right. I'll fetch him when Mr Shelli's free.ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later.MR LI: Thank you.ROSE: Where are you staying, Mr Li?MR LI: At the Plaza1.ROSE: The Plaza?MR LI: Yes, I usually stay there.MR LEFERE: Good morning.ROSE: Good morning. Can I help you?MR LEFERE: Er, yes. I have an appointment1 with Mr Ballito at a quarter past ten.ROSE: May I have your name please?MR LEFERE: Paul Lefere…from the International Hotel Group.ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office.(DIALS)OPAL: Mr Ballito's office.ROSE: Hello, Opal. This is Reception2. Mr Lefere is here for his 10:15 appointment.OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor.ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you.MR LEFERE: Room 9 on the first floor.ROSE: That's right. The stairs are on the left.MR LEFERE: Thank you.MR SING: Excuse me. Is this Modern Office Ltd.?ROSE: Yes, that's right. Can I help you?MR SING: Well, I'd 'like to see the Director1 about contracts2 for office furniture. Here's my card.ROSE: Thank you. (READING CARD) Mr Sing. Have you an appointment, Mr Sing?MR SING: Er... No, I'm afraid I haven't.ROSE: Well, the Sales Manager usually deals with contracts. That's Mr Shelli.MR SING: Oh, is it possible to see him now?ROSE: Just a moment please. I'll phone his secretary to see if he's free. Please take a seat.MR SING: Thank you.(DIALS)MARIA: Mr Shelli's office.ROSE: Hello Maria. Rose here, Reception. I have a Mr Sing here. He wants to know about office furniture contracts. Is Mr Shelli free to see him?MARIA: Yes, he is. In fact, he's in his office, now. His 10:15 appointment was cancelled. Send Mr Sing up.ROSE: Right. (REPLACES PHONE) Mr Shelli is free, Mr Sing. Please go up to his office. It's Room 3 on the second floor.MR SING: Room 3 on the second floor.ROSE: That's right. The stairs are on the left…or there' s a lift at the end of the corridor3.MR SING: Second floor... I think I'11 take the lift.。