阿里巴巴询盘回复模板(精)
回复询盘基本用语
在回复买家询盘时，一般可以分为四个步骤：跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。
以下为相关步骤的范例：1、当买家光顾你店铺, 询问产品信息时：重点：跟买家初次打招呼，要亲切、自然并表示出你的热情。
尽量在初步沟通时把产品元素介绍清楚，范例参考:Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考:Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.3、交易进行中，通知买家去参看物流情况时，可参考：The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.4、当完成交易，您表示感谢，并希望他下次能够再次回头时，可参考：Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.5、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产品。
询盘回复范文
询盘回复范文
尊敬的客户，。
非常感谢您对我们公司的关注，并且对我们的产品表现出了浓
厚的兴趣。
我们很高兴收到您的询盘，并且希望能够为您提供更多
关于我们产品的详细信息。
首先，我们了解到您对我们的新产品系列感兴趣，我们可以向
您介绍我们最新推出的产品。
我们的新产品采用了最先进的技术，
设计精美，质量可靠，价格合理。
我们相信这些产品将能够满足您
的需求，并且为您的业务带来更多的价值。
另外，我们也非常乐意为您提供更多关于价格、付款方式、运
输方式等方面的信息。
我们的销售团队将会在第一时间内与您联系，为您提供最详细的信息和最专业的建议。
除此之外，我们也欢迎您前来参观我们的生产基地和展示厅，
让您更加直观地了解我们的产品和生产工艺。
我们相信这将有助于
您更好地了解我们的公司和产品，从而做出更明智的决定。
最后，我们希望能够建立长期稳定的合作关系，共同发展，共同进步。
我们将竭诚为您提供最优质的产品和服务，希望能够成为您最可信赖的合作伙伴。
再次感谢您的询盘，期待能够与您进一步合作。
祝好！
此致。
敬礼。
[您的名字]。
阿里巴巴培训之如何处理询盘
一．询盘的回复和技巧Ⅰ如何筛选询盘阿里是把询盘分为七种：1. 有收件人称呼的XXXXX Co., LTDDear Ms. Anna Liu,…………………..2. 有详细产品询问的Due to the request for our production, we are interested in the following products:Item: XXXXXSize: XXXXXQuantity: XXX…………….3. 有介绍自己公司背景的We are a wholesaler in Canada for XXXX products, founded in 1998, and…….4. 有对工厂详细问卷的……………..Could you please complete the following information for our audit purpose? Company name:Location:President:Contact way:Main markets:…………………..5. 有完整的公司名称、联系方式和网址的…………………XXXXXPurchase ManagerXXXX(公司名)XXX（公司地址）TEL: XXXXFAX: XXXXEMAIL: XXXXWEB: XXXX6. Email的后缀是公司网址的Philip_Ca@douglas.de以上六种询盘比较有真实客户相，应该重点回复7. 没有称呼也没有具体产品询问，只是对公司感兴趣，标准的询问函模式一开始要求寄送目录、价格单和样品的只对公司产品感兴趣，要求快寄样品赶展会、赶促销，样品种类多但没有具体要求其他信息上面说的几类询盘基本就是无效的询盘，只是为了扩大自己知名度，或者骗取点样品套个价格，时间比较紧的就不用理了。
这样的客户基本是做不成生意的，即使做成也不会是大单子。
时间比较充裕的可以联系下，权当练兵Ⅱ如何回复询盘1. 及时1), 第一时间回复2), 根据时间差重点回复港、台、日、韩、澳大利亚马上回复印度上午11点之前回复中东下午一点前回复欧洲下午三点前回复美国、加拿大、墨西哥及美洲、拉美国家，下午下班之前回复3), 不能回复或不能完整回复的对由于种种原因暂时不能回复的，应尽早给客人邮件告诉他可以什么时候回复他提出的问题，而不是置之不理对于不能完整回复的，应把可以回复的问题先告诉客人，另外告诉一个确切的日期来回复剩余的问题2. 全面完整专业1），读完询盘有一个整体概念国家和地区：欧洲、美国对质量要求比较严格，可以承受较高的价格，讨厌讨价还价印度巴基斯坦对质量基本无要求，只要价格优惠，就可能做成生意，基本每次联系都要求降价，可以承受的价格低中东拉美对质量有一定要求，价格也比较挑剔，但可以承受比印巴略高的价格中间商和最终用户：看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途：即使完全相同的东西，由于用途不同，价格也不同用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍2），作答客户提出的问题主题Quotation about XXX(产品或者公司名称)Price about XXXX(产品或者公司名称)正文应清晰、简练、有条理，最好在最前方插入发送邮件的时间结尾注明自己的公司3），深入了解自己的产品3. 报价区别报价1），高价法适用于欧美的客户，新产品，或者是对方是一个门外汉，迫切想通过一次生意来了解这个行业或者产品。
询盘回复报价范文
询盘回复报价范文主题：关于您对[皮包名称]询盘的回复。
尊敬的[客户名字]：您好！看到您对我们家的[皮包名称]感兴趣，我就像中了头彩一样兴奋呢！您可真有眼光，这款皮包就像我们店里的“超级明星”。
这个皮包可是纯手工制作的哦，用的是顶级的牛皮，质感柔软又超级耐磨，就像给您的物品穿上了一层铠甲，而且每一针每一线都是我们的工匠精心缝制的，满满的都是诚意。
现在来说说您最关心的价格啦。
这款皮包的价格是[X]元。
我知道您可能会觉得这个价格有点小贵，但是您想想，这就像是投资一件艺术品，它不仅能陪伴您走过很多美好的时光，还能让您在任何场合都成为焦点。
而且和那些批量生产的皮包比起来，咱们这个独特性可是没法比的。
如果您一次购买两个的话，我还可以给您打个九折呢，就像我们给您的一个小惊喜。
要是您还有其他的疑问，比如颜色选择（我们有经典的黑色、时尚的棕色和个性的酒红色哦），或者尺寸方面的问题，都可以随时告诉我。
我的电话是[电话号码]，您也可以发邮件继续跟我聊。
[你的名字][公司名称][日期]又比如一个销售电子产品（智能手环）的回复：主题：[智能手环名称]报价回复。
嗨，[客户称呼]！哇塞，您询问我们的[智能手环名称]啦，感觉您就像一个很会发现宝藏的探险家呢！咱们这个智能手环啊，那功能可强大了。
它能精准地监测您的运动数据，不管您是跑步、健身还是散步，就像您身边有个私人小教练一样。
而且睡眠监测功能也超厉害，能告诉您睡得香不香，就像一个贴心的小管家。
这款超酷的智能手环，价格是[X]元。
这个价格真的是性价比超高的啦，就好比您花很少的钱，却请了个多功能的健康助手回家。
如果您现在下单的话，我们还会赠送您一个超可爱的手环表带，您可以根据心情随时更换，让您的手环每天都有新面貌。
要是您想知道更多关于这个手环的操作、保修之类的事儿，别犹豫，马上给我发消息或者打电话[电话号码]。
盼着您成为我们智能手环家族的一员哦！[你的名字][公司名称][日期]。
阿里巴巴询盘回复模板(精)
阿里巴巴询盘回复模板Dear,We've en closed the p hoto and detailed in formati on of the p roduct for your refere nee:P roduct:Sp ecificati on:P ackage:Price:Payme nt:A disco unt of 1% will be allowed if qua ntitiy is over 1,0 OOpcs of in dividual items.P ayme nt is to be made by irrevocable L.C at sight.We look forward to recei ving your first order.Si ncerely.Dear,We are a joint ven ture sp ecializ ing in the . We have en closed our catalog, which in troduces our company in detail and covers the main p roducts we supply at p rese nt. You may also visit our on li ne company in troducti on at Htt p://.e n. which in cludes our latest p roduct li ne.Should any of these items be of in terest to you, p lease let us know. We will be happy to give you a quotati on upon rece ipt of your detailed requireme nts.We are look ing forward to your prompt reply.Sin cerely,$objec t.sales nameDear,Our p roduct li nes mainly in clude high quality p roducts. To give you a gen eral idea of the various kinds of now available for export, we have en closed a catalogue and a p rice list. Y ou may also visit our on li necompany in troduct ion at which in cludes our latest p roduct li ne.We look forward to your sp ecific sp ecificati ons and hope to work together with you in the future.Sin cerely,Dear,We have refreshed our on li ne catalog at , and now it covers the latest new p roducts,It covers the latest new p roducts available from stock.We believe that you will find somethi ng attractive to our p roduct li ne. Once you have had time to study the supp leme nt, If you are in terested in any p roduct pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.We will kee p you in formed on our p rogress and look forward to heari ng from you. Sin cerely,DearTha nk you for your message datedPI ease send us details of your p roduct sp ecificati ons and p rice terms for shipment toWe are look ing forward to your reply.Sin cerely,DearWe are in terested in your p roduct of PI ease send us details of your p roduct sp ecificati ons and p rice terms forWe look forward to heari ng from you soon.Si ncerely.Dearthe port ofby the way ofjn a qua ntity ofshi pment to the port of by the way ofWe un dersta nd from your in formatio n p osted on that you are in the market forWe are a company sp ecializ ing in exporting .Weaccord in gly make the followi ng offer:1.P roduct Name:2.P ack ing:3.Qua ntity:4.Price:5.Payme nt:6.Shipment:If any of our p roducts are of in terest to you, p lease let us know. We willbe happy to give you a quotati on upon rece ipt of your detailed requireme nts. Welook forward to heari ng from you soon. Sin cerely, Reply to buyer's inquiry:Dear ,Thank you for your inquiry dated regardingPI ease find the detailed p roduct in formatio n as follows: P roduct Descri pti on:Sp ecificatio ns: P ackag ing: Price: P ayme nt terms: We look forward to heari ng from you soon and p rocess ing your first order.Sin cerely,。
阿里巴巴国际站复盘问候语
阿里巴巴国际站复盘问候语
一：询盘回复用语
1:您好，有什么可以帮到您？
2:好的，您大概需要多少件？是否有定制要求？
3：您需要定制怎样的接头比如F接头还是其他？线材的材质是否有要求，我们通常配的是“某某规格线材”（增益，频率，定向还是全向）
4：好的，收到，给您核算一下价格，稍等一下。
5：写价格的时候，最好简单列一下客户的需求在旁边，价格写右边。
这样不会错。
回复样板：
您好，久等了，以下是产品报价：
吸盘天线+3米线+F接头：XX元
老鼠尾巴天线+2米线+SMA接头：XX元
您是否需要先打样测试？
如果没有疑问，我帮您起草订单（要有把订单快速抓到手里欲望）6：好的，收到您的信息。
我现在帮您查看交期，请稍等。
7：久等了，根据您的要求，我们工厂大约需要XXX天。
您没有其他疑问，我给您起草订单，付款后，我马上排单给工厂。
谢谢您的理解
二：成交/交货后用语
1：收到您的付款订单，您的订单已经安排了，会尽快完成。
2：您的订单已经发货，如有任何问题请及时联系我们。
3：如果有出现产品售后问题：第一时间了解问题出在哪，然后内部商量好再给出解决方案。
第一时间需要回复客户：收到您的信息，我先把您的问题反馈给工程师，会在今天之内给您答复（万一今天没办法答复了，也要回复客户，让客户知道您的进展）
可以这样回复：不好意思，我们工程师还需要一些时间找出问题点，争取2天内给您具体回复，谢谢理解。
阿里巴巴询盘回复范文
阿里巴巴询盘回复范文阿里巴巴是一家典型的电子商务企业,近些年来通过不断的内生和外生增长,阿里巴巴逐渐发展企业规模,丰富企业经营形式。
下面是小编为大家整理的阿里巴巴询盘回复范文，一起来看看吧!阿里巴巴询盘回复范文一Dear__________,Thank you for your inquiry dated __________regarding__________.Please find the detailed product information as follows:Product Description: __________Specifications: __________Packaging: __________Price: __________Payment terms: __________We look forward to hearing from you soon and processing your first order.Sincerely,__________阿里巴巴询盘回复范文二Dear,We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We are looking forward to your prompt reply.Sincerely,$objec t.salesname：阿里巴巴询盘回复范文三Dear,We have refreshed our online catalog at , and now it covers the latest new products, It covers the latest new products available from stock.We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,。
阿里国际站代运营篇：不同询盘有不同的回复技巧
阿里国际站代运营：在国际贸易的实际业务中，一般多由买方主动向卖方发出询盘。
可以询问价格，也可询问其他一项或几项交易条件以引起对方发盘，目的是试探对方交易的诚意和了解其对交易条件的意见。
不同的询盘有不同的回复技巧，接下来让我们分享一下方法吧！一、买家询盘为泛问所有产品询盘格式通常如下：We are interested in all your products, could you please send us more informationand samples about yourproducts and price list?可参考如下模板回复：Dear Sir/ Madam,Thanks for your inquiry at . We are professional supplier for plush toys at competitive price, located inNanjing City, Jiangsu Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.We have great interest in developing business with you, should you have any inquiries or comments,we would be glad to talk in details through MSN：XXX\ mails or any way you like.(附件内容可挑选一些公司主打产品) 客户泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
询盘回复话术
询盘回复话术1.感谢您的询问，我们很高兴能为您提供服务。
2.您好，我们已经收到了您的询盘，谢谢。
3.非常感谢您对我们公司的关注，我们会尽快回复您。
4.您的询盘已经收到，我们会尽快联系您提供更详细的信息。
5.非常感谢您对我们公司感兴趣，我们会尽快回复您的询盘。
6.您好，感谢您对我们公司所表现的信任和支持。
7.我们承诺会在24小时内回复您的询盘，感谢您的耐心等待。
8.我们已经收到了您的询盘，并正积极地研究和确认您的需求。
9.内部团队已经开始为您的询盘提供最佳解决方案。
10.我们会尽快给您反馈，以便进一步讨论如何更好地推进合作。
11.我们会尽快答复您的询盘，并提供最好的解决方案。
12.感谢您的询盘，我们会竭尽所能为您提供最佳的解决方案。
13.我们非常重视您的询盘，并相信我们可以为您提供最好的解决方案。
14.您的询盘已经引起了我们的重视，我们期待能在未来的合作中为您服务。
15.我们非常感谢您选择我们公司，并期待能与您一起展开合作。
16.为了更好地理解您的需求，我们需要进一步了解您的业务模式及目的。
17.我们会与您密切合作，并在合适的时间提供最佳的支持。
18.我们的团队正在积极地寻找最佳的解决方案，以满足您对我们的要求。
19.您放心,我们会为您提供最专业的服务并提供最佳的解决方案。
20.我们期待能与您建立长期的合作关系，共创双赢。
21.非常感谢您对我们公司的询盘，我们会耐心地为您解答所有的问题。
22.我们的所有部门都已经开始积极协作，以满足您的要求。
23.我们会根据您的需求及时提供最佳的解决方案。
24.您的请求已被纳入我们的工作计划，并将尽快处理您的需求。
25.您的询盘已经被我们记录，并将第一时间给您回复相关信息。
阿里巴巴第一次询盘回复
如何回复买家的第一次询盘一：针对所有产品询价的邮件回复，交向客户做公司简介Dear customer,This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice to contact with you.We are very pleased to receive your below email, thanks for your interesting and kind attention.If you have any interesting on our products, pls feel free to let me know, we will provide you the best price and service.Best regards,XiaoA二：针对某款产品询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We are very pleased to receive your below enquiry about Rearview Mirror, thanks for your interest and kind attention.Model #XY-010 Rearview Mirror is our new model and very hot sell product which has perfect design and two colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hotsell product which has perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We are very pleased to receive your below email, thanks for your interest and kind attention. XXX is the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. Pls visit our website: to check more and detailed items.Regarding to Car DVD , pls see the specification as below:TD717:7 inch car DVD player Detachable Face TouchScreen/BLUETOOTH RDS/Ipod control/USB/SD car DVD/ car video/7"If you have any interest, pls feel free to let me know. We are looking forward to hearing from you soon. Best regards,XiaoA三：针对OEM/ODM产品询价的邮件回复Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We are very pleased to receive your below enquiry about xxx, thanks for your kind attention.However, we are sorry to tell you that we have no the same Gps DVD model you sent to me, butwe've promoted our new model #XY-070 DVD which is our hot sell product with perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it. But if you insist on your own model, we can still open the new tooling for you, as we have strong R&D capability and accept OEM/ODM orders.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA四.：针对非我司产品的询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We received your below enquiry about Waterproofing material, but can you advise what's the products exactly? Are they car cover or waterproof? And can you send us some products photos and specifications which you are looking for?Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We received your below enquiry. However, we are not the watch factory, we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-DV program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS.If you are intrerested in our products, pls visit our website: to check more and detailed items. We are looking forward to hearing from you soon.Best regards,Xiao A五：打样规则：Dear customer ,Nice to get your prompt feedback, tks a lot.We really would like to support your business withour perfect service and good quality products. Thanks for your interest in our Car DVD. However, in order to control our factory cost, we've set the sample policy long time for each customer:Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded afterWe sincerely hoping could start business with you in coming days soon. If it's ok, pls advise your shipping address and Fedex account no., we will arrange the sample after your paying, tks a lot. Best regards,XiaoA六：客人觉得产品价钱和运费过高，应该如何回复：Dear customer ,I am sorry, the shipping cost is lower than the fact, the total G.W of the goods would be around 30Kgs, and i asked the cheapest shipping company for you.For the products price, what we quoted to you is our lowest price, our goods has very good qualtiy which cannot be compared with the rubbish goods from other factories. I believe you will be very happy to see our perfect quality goods and considerate service.Aboved pls double check, i am waiting for your feedback, tks.Best regards,XiaoA七：不确定客人是否找的是我们公司所生产产品种类，应该如何回复：Dear customer ,This is XiaoA, sales supervisor from our company.We've received below email from you, pls note we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. etc. Pls visit our website: to check more and detailed items.Pls double check if you are looking this kind of products. If you have any interest about our products, pls feel free to let me know.Best regards,XiaoA八：客户不愿意支付首次样品费及运费，应该如何回复：Dear customer,This is XiaoA.I am sorry to tell you that our company has the sample policy:1. Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 500Pcs).2. Sample shipping chgarge should be freight collected or prepaid by customer.If anybody donot wanna to paying for the samples, that will be fine, it's no neccessary to make any business with each other, because the customer cannot afford any cost on future business. We donot like that kind of customer, because we donot see his sincerity and honesty to do business.Best regards,XiaoA九：向潜在客户进一步推荐公司的产品，宣扬公司的研发能力：Dear customer,I sent your photos of car key camera to our engineer, the internal structure and pcb board design is same as ours, this is the copy model of ours, only difference with the color, ours is in blue(as attached file"Internal structure of car key camera"), and yours is in red. However, there have lots of factories to copy and produce the same model products. But you should pay attention to distinguish the factories quality, capability and service, which are the most important to the buyers.We are the manufacturer in China with strong technology and development capability, specializing in developing the Mini video cameras and security monitoring products for our customer from the shape design, internal structure, pcb board, tooling, manual packaging, pop poster, sell, and after-sales technical support of one-stop service. Enclosed pls find our ID design of car key camera.If you have any interest on our products, pls let me know. I believe we will be your best supplier choice to cooperate on the busienss.Best regards,XiaoA（整理：盖世汽车网）。
询盘回复模板
询盘回复模板
尊敬的客户，。
非常感谢您对我们产品的关注，以及您对我们公司的询盘。
我们非常高兴能够与您建立业务联系，并为您提供我们最优质的产品和服务。
关于您提出的询盘，我们非常乐意为您提供详细的信息和报价。
在此之前，我们希望能够了解更多关于您的需求，以便我们能够为您提供更准确、更合适的产品和服务。
首先，请您告知我们您所需产品的规格、数量以及质量要求。
如果可能的话，您还可以提供您的预算范围，这将有助于我们为您量身定制最合适的方案。
同时，您对于交货时间和付款方式是否有特殊要求？这些信息对我们制定报价和方案非常重要。
除此之外，如果您有任何特殊的定制需求或者其他补充信息，也请您在回复中告知我们，这将有助于我们更好地为您服务。
一旦我们收到您的详细需求，我们将尽快为您提供最优惠的报价和最合适的方案。
我们深信，通过我们的努力和合作，我们能够达成双方满意的合作协议。
再次感谢您对我们公司的信任和支持，我们期待着与您进一步的合作。
如果您有任何疑问或者需要进一步的帮助，请随时与我们联系。
祝好！
此致。
敬礼。
询盘回复技巧
XXX Export Manager Hangzhou xxx Co., Ltd. 8th Gaofeng Road,QuZhou, ZheJiang,325000,China - 落款 Tel: 0086 0571- XXX Fax: 0086 0571- XXX E-mail: xxx@ Website:
案例2：
XXX Molding Technology Co., Ltd. Was established in 1989, and is growing into a international oriented company with her more than 10 years professional experience in the field of die casting molds . During the past ten years, we have established the full process from Proto-type Samples, Quantity Production, Quality Control, to Fabrication and Technical support. Up to now, 90% of our products has been widely used in many kinds of application in Europe and USA.
25
DEAR MR. JONE,
WE HAVE RECEIVED YOUR INQUIRY ON THE SPRING ROLLS AND SAMOSAS TO US , THANK YOU VERY MUCH .
回复询盘范文
回复询盘范文
尊敬的客户，
感谢您对我们公司的关注和询盘。
我们非常荣幸能够为您提供我们的产品和服务，并期待与您建立长期的合作关系。
根据您的询盘，我们了解到您对我们的产品很感兴趣。
以下是我们对您的询盘的回复：
产品信息
我们的产品是高品质的XXX，具有以下特点：
•高品质：我们的产品采用最优质的材料和最先进的生产工艺，确保产品的品质和性能达到最佳水平。
•多功能：我们的产品具有多种功能和用途，能够满足不同客户的需求和要求。
•可定制：我们可以根据客户的要求和规格定制产品，确保产品能够完全符合客户的需求和要求。
价格和交货期
关于价格和交货期，我们需要更多的信息才能给出具体的报价和交货期。
请告诉我们以下信息：
•您需要的产品数量和规格
•您的交货地点和交货时间
•您的支付方式和条款
一旦我们收到这些信息，我们将尽快给您回复具体的报价和交货期。
服务和支持
我们的服务和支持是我们公司的核心价值之一。
我们承诺：
•及时回复：我们将在24小时内回复您的询盘，并尽快给出具体的报价和交货期。
•质量保证：我们的产品经过严格的质量控制和检测，确保产品的品质和性能达到最佳水平。
•售后服务：我们将提供全面的售后服务和支持，确保客户满意度达到100%。
结论
我们非常感谢您对我们的产品和服务的关注和支持。
如果您有任何问题或需要进一步的信息，请随时与我们联系。
我们期待与您建立长期的合作关系，并为您提供最优质的产品和服务。
祝好！
此致
敬礼
XXX公司。
询盘回复-阿里讲堂
询盘回复案例（Reply)
If your order exceeds US$ 6,000 we are prepared to offer you an additional discount of 3%, which, we believe, will make our products impossible to resist.
Letter 1 Reply Sample
Dear Mr. Amir,
Many thanks for your inquiry dated(of) XXXX from . In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of . Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy
We are a well-established company and reliable leader in sweaters and accessories products. Because of our size, we are able to offer extremely competitive prices.
阿里巴巴询盘的回复与跟进
Thanks&Best Regards Angie
展会询盘
Angie, I am so excited to receive the samples we discussed in Verona. Please update me on the status, as we need these samples right awy.
Usually the sample cost at Century is $69 per piece. So the total amount of the 23pcs samples is $1587.
While the highest free sample fee Century would like to bear for our VIP client like you is $1500. It means $87 has exceeded.
R
Dear R,
Thank you very much for your kindly reply.:)
We are so glad to hear that you like the Century style of design and attention to detail. And Century is sure to offer you the first quality samples as always. Also we are very happy for the positive feedbacks you have got and will get from your large clients.
询盘回复报价范文
询盘回复报价范文一、产品询盘回复报价（以销售手工定制皮具为例）主题：关于您对[皮具名称]的询盘回复。
尊敬的[客户名字]：您好呀！您对我们手工定制皮具的询盘就像一阵春风吹进了我们的小工作室呢。
您询问的[皮具名称]可是我们这儿超受欢迎的宝贝。
这个[皮具名称]啊，是由我们经验超丰富的老师傅纯手工打造的。
在材料方面，我们用的都是顶级的皮革，您摸上去就知道那质感有多棒了，就像摸着小绵羊的软毛一样舒服。
那咱们来谈谈价格。
这个定制的[皮具名称]，根据您要求的尺寸、款式和一些个性化设计，价格大概在[X]元到[X]元之间。
比如说，如果您就是想要基础款的，没有太多额外装饰的，那就是[X]元。
要是您想加上一些精美的雕花或者特别的金属配件，价格就会往[X]元那边走啦。
不过您放心，不管是哪个价格，您得到的都是独一无二的高品质皮具。
我们这个价格包含了基本的包装哦，会给您包装得漂漂亮亮的，就像给宝贝穿上一件精致的小礼服。
如果您有任何疑问或者想进一步商量价格和设计的事儿，随时给我打电话或者发邮件哈。
我的电话是[电话号码]，邮箱是[邮箱地址]。
期待能和您达成这笔超酷的交易！祝您生活愉快！[你的名字][公司名称][具体日期]二、服务询盘回复报价（以网站设计服务为例）主题：回复您关于网站设计的询盘。
嗨，[客户称呼]：哇哦，收到您关于网站设计的询盘，我简直高兴得想蹦起来呢！我们公司做网站设计就像大厨做菜一样，每个网站都是一道精心炮制的大餐。
我们的团队那可是各个身怀绝技，有超级厉害的美工，能把网站做得像艺术品一样漂亮；还有技术大神，确保网站运行起来就像小跑车一样流畅。
现在来说说您最关心的价格吧。
如果您是想要一个比较简洁的、功能不太复杂的展示型网站，就像那种只需要展示一些产品和公司信息的，价格大概在[X]元左右。
这个价格就像是基础套餐，包含了网站的基本布局设计、页面优化以及简单的交互功能。
但如果您的野心比较大，想要一个功能超全的电商网站，有购物车、会员系统、在线支付等一大堆复杂功能的，那价格就会像小火箭一样往上冲啦，大概在[X]元到[X]元之间呢。
阿里巴巴询盘回复 参考
Thank you for your inquiry. This is Maggie from Guangzhou Elaboratex Co. Ltd. Elaboratex is a leading manufacturer and exporter of kitchen equipment for 10 years in China. With professional technology and years of experience, we provide you complete service to achieve your satisfaction.Our products are well appreciated by customers from more than 80 countries thoughout the world because of reliable quality and competitive price.Enclosed please find the detailed information of…If you have any questions, pls let me know.Looking forward to your reply.Kind regards,MaggieDear Sir,Nice day. Thank you for your inquiry. This is Maggie from Guangzhou Elaboratex Co. Ltd., leading manufacturer and exporter in kitchen equipment in China.Attachment is …. Pls check it.Any questions, pls feel free to let me know. Hope to cooperate with you.Best regards,MaggieDear Sir,Thank you for your inquiry. This is Maggie from Guanghzhou Elaboratex Co. Ltd. Elaboratex is a large manufacture specializing in the produce and export of kitchen equipment. Attachment is details of our company and products, pls check it.Should any of these items be of interest to you, pls let us know. We will try our best to serve you. Looking forward to your reply.Sincerely,MaggieNice day. Thank you for your inquiry. This is Maggie from Guangzhou Elaboratex Co. Ltd., a leading manufacturer and exporter in kitchen equipment in China. We are pleased to hear that you are interested in our product “ice cream machine”.Enclosed pls find the photo and detailed information of the product for your reference. Regarding to ice cream machine, pls see the specification as below:Product:Price:Package:Lead time:Payment:If you have any questions or need samples for testing, pls feel free to let me know.Your soonest reply will be much appreciated.Kind regards,MaggieDear Sir,Nice day. Thank you for your inquiry. This is Maggie from Guangzhou Elaboratex Co. Ltd., a leading manufacturer and exporter in kitchen equipment in China. We are pleased to hear that you are interested in our product “ice cream machine”.Enclosed pls fiind our best quote and detailed specification (product catalogue), you can find more products from it.If you have any questions or need samples for testing, pls feel free to let me know.Looking forward to your soonest feedback.Best regards,Maggie。
阿里巴巴询盘回复
Ⅱ如何回复询盘1. 及时1), 第一时间回复2), 根据时间差重点回复港、台、日、韩、澳大利亚马上回复印度上午11点之前回复中东下午一点前回复欧洲下午三点前回复美国、加拿大、墨西哥及美洲、拉美国家，下午下班之前回复3), 不能回复或不能完整回复的对由于种种原因暂时不能回复的，应尽早给客人邮件告诉他可以什么时候回复他提出的问题，而不是置之不理对于不能完整回复的，应把可以回复的问题先告诉客人，另外告诉一个确切的日期来回复剩余的问题2. 全面完整专业1），读完询盘有一个整体概念国家和地区：欧洲、美国对质量要求比较严格，可以承受较高的价格，讨厌讨价还价印度巴基斯坦对质量基本无要求，只要价格优惠，就可能做成生意，基本每次联系都要求降价，可以承受的价格低中东拉美对质量有一定要求，价格也比较挑剔，但可以承受比印巴略高的价格中间商和最终用户：看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途：即使完全相同的东西，由于用途不同，价格也不同用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍2），作答客户提出的问题主题Quotation about XXX(产品或者公司名称)Price about XXXX(产品或者公司名称)正文应清晰、简练、有条理，最好在最前方插入发送邮件的时间结尾注明自己的公司3），深入了解自己的产品3. 报价区别报价1），高价法适用于欧美的客户，新产品，或者是对方是一个门外汉，迫切想通过一次生意来了解这个行业或者产品。
虽然第一次和门外汉做生意可以获取较高的利润，但是应该及时以冠冕堂皇的理由把价格降低到市场价格，否则一旦客户了解到自己让供应商骗了，生意就没办法继续了2），低价法适用于印巴的客户，普通产品，或者是常年在中国国内采购的中国通，他们对产品价格非常熟悉，又比较在意。
这样的客户只有用接近或者就是成本的价格来吸引他们的注意，然后在最后时刻以一些交货期、付款方式的种种理由，把价格提升到市场价格来，客户在你们那里耗费了那么多时间，而且价格也是可以接受的市场价格，自然会委曲求全的3），一般报价法对所有客户都可以采用的报价方法Ⅲ询盘回复的原则1. 亮点突出，吸引客人2. 语言简练，表达清楚3. 首位呼应，诚恳礼貌Ⅳ询盘回复的要素1. 题目2. 开头3. 正文简单自我介绍报价—品名、规格、包装、价格、价格条款、有效期、起定量/订单量、交货期、付款方式、单证要求（必要时可附上产品图片）4. 结尾二．怎样把客户领进家门心理分析1. 采购商客人一般不会马上给你下单对完全陌生的两家公司，自然要通过较长时间的相互了解，了解你们公司的实力，产品质量，而这一切都是靠一个专业的业务员来完成的。
回复询盘范文
回复询盘范文
尊敬的客户，。
非常感谢您对我们产品的关注和询盘。
我们很高兴能够为您提供所需的信息，
并希望能够建立长期的合作关系。
首先，我们想向您介绍一下我们公司的基本情况。
我们是一家专业生产和销售XXX产品的公司，拥有多年的行业经验和丰富的生产经验。
我们的产品广泛应用
于XXX领域，并且深受客户的信赖和好评。
在您的询盘中，您提到了对我们产品的规格、价格和交货时间等方面的要求。
针对您的需求，我们很乐意提供以下信息：
1. 产品规格，我们的产品规格可以根据客户的要求进行定制，包括尺寸、材质、颜色等方面的要求。
同时，我们也可以根据您的具体需求提供相关的技术支持和解决方案。
2. 价格，关于产品的价格，我们会根据您的订单数量、定制要求以及市场行情
等因素进行合理的报价。
我们保证提供具有竞争力的价格，并且在质量上不会做任何妥协。
3. 交货时间，一般情况下，我们会根据客户的订单数量和定制要求来确定交货
时间。
我们会尽最大努力保证按时交货，并确保产品的质量和完整性。
此外，我们公司还提供完善的售后服务，包括产品的安装指导、使用培训以及
长期的技术支持等。
我们希望通过我们的努力和服务，能够为您提供满意的产品和服务。
如果您对我们的产品或服务有任何疑问或需求，欢迎随时联系我们。
我们期待
能够与您建立合作关系，并为您提供更多的帮助和支持。
最后，再次感谢您对我们的关注和支持，期待与您的进一步合作。
祝商祺！
此致。
敬礼。
XXX公司。
以上就是一篇范文，希望对您有所帮助。
外贸询盘跟进和回复技巧(精)
询盘跟进和回复技巧我已经及时回复了买家询盘，但似乎总是“石沉大海”：相信这是众多外贸人员常遇到的状况。
这是为什么呢？是邮件内容太多无针对性？内容太少买家没兴趣？还是我们的英语水平需要再提高？以下是转发阿里巴巴询盘跟进的技巧，希望对大家有帮助！一、询盘为泛问所有产品内容大多如下：We are interested in all your products, could you please send us more information and samples about your products and price list?回复可参考如下：Dear Sir/ Madam,Thanks for your inquiry at .We are professional supplier for XX(产品名) at competitive price, located in XX(公司地址). By now our products have been exported to XX(出口国别或地区). Here is the attachment with some pictures & price of our products that may suit your market requirements. Also you’re welcome to check our website(xxx) for more details and select your interested products.We’re sincerely looking forward to developing business with you, If any comments, w e would be glad to discuss in details through MSN：XXX \ mails or any way you like. (附件内容可挑选一些公司主打产品或通过搜索初略客户市场需求后可推荐的产品类型)泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
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阿里巴巴询盘回复模板
:
Dear,
We've enclosed the photo and detailed information of the product for your reference:
Product:
Specification:
Package:
Price:
Payment:
A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
:
Dear,
We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We are looking forward to your prompt reply.
Sincerely,
$objec t.salesname
:
Dear,
Our product lines mainly include high quality products. To give you a general idea
of the various kinds of now available for export, we have enclosed a catalogue and a price list. Y ou may also visit our online
company introduction at which includes our latest product line.
We look forward to your specific specifications and hope to work together with you in the future.
Sincerely,
:
Dear,
We have refreshed our online catalog at , and now it covers the latest new products, It covers the latest new products available from stock.
We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.
We will keep you informed on our progress and look forward to hearing from you.
Sincerely,
:
Dear __________,
Thank you for your message dated__________
Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.
We are looking forward to your reply.
Sincerely,
:
Dear __________,
We are interested in your product of __________in a quantity of __________.
Please send us details of your product specifications and price terms for
shipment to the port of __________ by the way of__________.
We look forward to hearing from you soon.
Sincerely,
:
Dear__________,
We understand from your information posted on that you are in the market for __________.
We are a __________company specializing in exporting__________. We accordingly make the following offer:
1. Product Name: __________
2. Packing: __________
3. Quantity: __________
4. Price: __________
5. Payment: __________
6. Shipment: __________
If any of our products are of interest to you, please let us know. We will
be happy to give you a quotation upon receipt of your detailed requirements. We look forward to hearing from you soon. Sincerely, Reply to buyer's inquiry：
Dear__________, Thank you for your inquiry dated __________regarding__________. Please find the detailed product information as follows: Product Description: __________ Specifications: __________ Packaging: __________ Price: __________ Payment terms: __________ We look forward to hearing from you soon and processing your first order.
Sincerely, __________。