外贸英语:外贸业务员常用口语(一)
外贸日常英语口语
外贸日常英语口语对外贸易亦称“国外贸易” 或“进出口贸易”,简称“外贸”,接下来小编为大家整理了外贸日常英语口语,希望对你有帮助哦!外贸日常英语口语(一)1 We must stress that these payment terms are very important to us.我们必须强调这些付款条件对我们很重要。
2 Please be aware that this is a crucial issue to us.请了解这一点对我们至关重要。
3 I don't know whether you realize it, but this condition is essential to us.我不知道你是否了解,但是,这个条件对我们是必要的。
4 Our policy is not to grant exclusivity.我们的方针是不授与专卖权。
5 There should always be exceptions to the rule.凡事总有例外。
6 I would not waste my time pursuing that.如果是我的话,不会将时间浪费在这里。
7 Would you care to answer my question on the warranty?你可以回答我有关保证的问题吗?8 I don't know whether you care to answer right away.我不知道你是否愿意立即回答。
9 I have to raise some issues which may be embarrassing.我必须提出一些比较尴尬的问题。
10 Sorry, but could you kindly repeat what you just said?抱歉,你可以重复刚刚所说的吗?11 Then we'd have some ideas of what you'll be needing那么我们就会心中有点儿数,知道你们需要什么了。
常用外贸英语口语900句学习(1)
常用外贸英语口语900句学习(1)常用外贸英语口语900句研究(1)时间:2017-08-21外贸英语口语900句研究应该很多外贸人都不屑于,一哥经常会听到外贸老油条说外贸英语研究不重要,就算英语不好也没有关系,外贸英语口语不好,慢慢操作业务也能逐渐熟悉上手,这句话没错,但是中间经历的时间可能会很长,要成为一个优秀的外贸业务员可能要走更多的弯路,学好外贸英语口语900句对于提高外贸工作效率非常重要。
一、关于订货的常用外贸英语口语900句研究素材:1.Your goods are ready, please come to take.你的货准备好了,请过来拿。
2.Have you got any other orders?您还需要其他货品吗?3.You promised to pay me next week.你答应我下周付款的。
4.Call me when the goods ready.货物准备好了通知我。
5.You'll take or we deliver to you?本人拿照旧送过去?6.If XXX to your need,we can also take your order.如果你找不到需要的款式,我们也可以接受你的订货。
7.We can also accept your special design.我们也可以按客户设计接单。
8.XXX为4000美金。
9.Have you any manchine on hand?这款机器现在有现货吗?10.That article is out of stock.没有现货。
二、关于装运的外贸英语口语900句:11.I'm sorry we can not put the lead in advance.非常抱歉我们不能把交货期提前。
12.There XXX.还有另一种可能可以确保即期交货。
13.If delivery in XXX, we XXX.如果在深圳交货,我们可以更早些收到货物。
国际贸易常用口语
国际贸易常用口语1. “Let's talk turkey.”(咱们就直截了当地说吧)例子:在和国外客户谈价格的时候,对方一直在绕圈子,我就说“Let's talk turkey. How much can you really offer for this batch of goods?”2. “A fair shake.”(公平的待遇)例子:我们希望在国际贸易中得到公平对待,就像我的同事对客户说的“All we ask for is a fair shake in this deal.”3. “Cut to the chase.”(言归正传,切入重点)例子:会议上大家闲聊了很久,经理站出来说“Cut to the chase, guys. We need to discuss the shipment details today.”4. “The ball is in your court.”(该你行动了,看你的了)例子:我们已经把合同条款都解释清楚了,我对合作方说“The ball is in your court. It's up to you to make the next mov e.”5. “Up in the air.”(悬而未决的)例子:关于这批货物的运输方式还没有确定,我跟老板汇报说“The matter of the transportation method for this batch of goods is still up in the air.”6. “Cost an arm and a leg.”(价格昂贵)例子:客户觉得我们的产品报价太高,他抱怨说“This product seems to cost an arm and a leg. Can you lower the price?”7. “Bite the bullet.”(硬着头皮做某事)例子:虽然市场环境不好,但我们还是决定咬咬牙开拓新市场,我跟伙伴们说“We have to bite the bullet and explore new markets even though the market situation is tough.”8. “On the same page.”(意见一致)例子:经过一番讨论,我问合作方“Are we on the same page about t he delivery time?”9. “Hit the ground running.”(迅速开始工作)例子:新的贸易项目开始了,老板要求我们“Hit the ground running. Don't waste any time.”10. “By the skin of one's teeth.”(勉强地)例子:我们勉强完成了订单的交付,我跟同事感慨“We finished the order delivery by the skin of our teeth this time.”11. “Call it a day.”(今天就到此为止)例子:忙了一整天的贸易谈判后,我对同事说“Let's call it a day. We can continue tomorrow.”12. “Piece of cake.”(小菜一碟)例子:客户担心安装我们的设备很复杂,我自信地说“Don't worry. Installing this equipment is a piece of cake.”13. “In hot water.”(陷入困境)例子:因为货物质量问题,公司陷入了困境,我跟朋友倾诉“I'm in hot water because of the quality problems of the goods.”14. “Give and take.”(互相让步)例子:在贸易谈判中,我们知道必须要有give and take才能达成协议,所以我对对手说“Let's have some give and take here to close this deal.”15. “Jump through hoops.”(克服重重困难)例子:为了进入那个新的国际市场,我们不得不jump through hoops,就像我的老板说的“We've had to jump through so many hoops to enter that new international market.”16. “Out of the blue.”(突然地)例子:突然收到国外客户取消订单的消息,我惊讶地说“This cancellation came out of the blue.”17. “Stick to one's guns.”(坚持自己的立场)例子:在价格谈判中,我们必须stick to our guns,我跟团队成员强调说“We have to stick to our guns when it comes to the price negotiation.”18. “The early bird catches the worm.”(早起的鸟儿有虫吃,先下手为强)例子:我们总是尽早准备贸易展会的展品,就像那句谚语说的“The early bird catches the worm. So we start preparing the exhibits for the trade fair as early as possible.”19. “Under the weather.”(身体不舒服)例子:我的同事身体不舒服还坚持参加贸易洽谈会,我关心地说“You look under the weather. Are you sure you can handle this trade negotiation?”20. “All in all's well that ends well.”(结果好就一切都好)例子:虽然贸易过程中遇到了很多小麻烦,但最终顺利完成了,我欣慰地说“Al l in all's well that ends well. Despite the small troubles during the trade process, we finally completed it smoothly.”。
外贸实用英语口语
外贸实用英语口语1. 介绍(Introduction)外贸实用英语口语是指在国际贸易和跨国商务交流中常用的英语口语表达。
这些口语表达能够帮助我们在与海外客户、供应商以及合作伙伴的沟通中更加流畅地进行交流和合作。
本文将介绍一些在外贸领域中常用的英语口语,以帮助读者提升其在跨国商务交流中的英语表达能力。
2. 建立联系(Establishing Contact)•Hello, nice to meet you! - 你好,很高兴见到你!•I'm calling/emailing regarding the inquiry we received from your company. - 我打电话/发邮件是关于我们收到来自贵公司的询价。
•I came across your website and I'm interested in your products. - 我在您的网站上看到了您的产品,对此很感兴趣。
3. 提出询问(Making Inquiries)•Could you provide more information about your product/service? - 能否提供更多关于您产品/服务的信息?•What's the lead time for this order? - 这个订单需要多长时间才能完成?•Are there any discounts available for bulk orders? - 批量订购是否可以享受折扣?4. 提供报价(Giving Quotations)•The price for this product is $X per unit. - 这个产品的价格是每个单位X美元。
•We can offer a discount of 10% for orders over 100 units. - 对于超过100个单位的订单,我们可以提供10%的折扣。
外贸英语口语:业务员接待客人的时候所需口语100句《一》
外贸英语口语:业务员接待客人的时候所需口语100句《一》外贸业务员接待客户的必备口语:1 Do I have to make a reconfirmation? 我还要再确认吗?2 Is there any earlier one?还有更早一点的吗?3 Could you tell me my reservation number, please?请你告诉我我的预订号码好吗?4 Can I get a seat for todays 7:00 a.m. train?我可以买到今天上午7点的火车座位吗?5 Could you change my flight date from London to Tokyo?请你更改一下从伦敦到东京的班机日期好吗?6 Is there any discount for the USA Railpass?火车通行证有折扣吗?7 May I reconfirm my flight?我可以确认我的班机吗?8 Are they all non-reserved seats?他们全部不预订的吗?9 Do I have to reserve a seat?我一定要预订座位吗?10 May I see a timetable?我可以看时刻表吗?11 How long will I have to wait? 我要等多久呢?12 Which would you prefer, a smoking seat or a non-smoking seat?你喜欢哪种,吸烟座还是禁烟座呢?13 Can I reconfirm by phone?我能电话确认吗?14 Where can I make a reservation?我到哪里可以预订?15 Do I need a reservation for the dining car?我需要预订餐车吗?16 How many more minutes will it take for the train to arrive?火车还要多少分钟就要到达呢?17 Is this a daily flight?这是每日航班吗?18 Excuse me. May I get by?对不起,我可以上车吗?19 How much does it cost to go there by ship?坐船到那里要花多少钱?20 Can I cancel this ticket? 我可以取消这票吗?21 Check it to my final destination把它托运到我的目的地。
外贸业务员常用英语口语
外贸业务员常用英语口语1. Introduction and Greetings:- Hello, my name is [your name]. How can I assist you today? - Good morning/afternoon, how may I help you?- Nice to meet you, I"m [your name]. How can I be of assistance?2. Inquiry and Information:- Could you please provide me with more details about the product you are interested in?- What specific features or specifications are you looking for?- Do you have any preferred quantity or packaging requirements?- May I know your target price range?3. Quotation and Pricing:- Based on your requirements, here is our bestoffer/pricing.- The price for [product] is [amount] per unit.- We can offer you a discount of [percentage] for bulk orders.- Our pricing is competitive compared to other suppliers in the market.4. Negotiation and Customization:- We are open to negotiation. Is there any specific aspect you would like to discuss?- We can customize the product according to your needs. What specific modifications are you looking for?- If you can increase the order quantity, we can offer youa better price.5. Sample Request:- We can provide you with a sample for evaluation. Would you like us to send one?- The sample fee can be refunded after placing a bulk order. - Please let us know your shipping address for sample delivery.6. Order Placement and Payment:- To place an order, please provide us with the required quantity and shipping details.- We accept payment through bank transfer, PayPal, or letter of credit.- A deposit of [percentage] is required to confirm the order.7. Shipping and Delivery:- We offer various shipping options, such as sea freight,air freight, or express delivery. Which one would you prefer? - The estimated delivery time is approximately [number] days/weeks.- We will handle all the necessary customs clearance procedures.8. After-sales Service:- If you encounter any issues with the products, please let us know and we will provide prompt assistance.- We offer a warranty period of [number] months/years for our products.- We value your feedback and strive to continuously improve our products and services.9. Closing:- Thank you for considering our products/services. We look forward to doing business with you.- If you have any further questions, feel free to ask. - Have a great day and take care!。
外贸业务员常用英语
外贸业务员常用英语第一篇:外贸业务员常用英语Let me introduce you to Mr.Li, the general manager of our company.让我介绍你认识,这是我们的总经理,李先生。
It’s an honor to meet you.很荣幸认识你。
Nice to meet you.I’ve heard a lot about you.很高兴认识你,久仰大名。
How do I pronounce your name?你的名字怎么读?How do I address you?如何称呼您?It’s going to be the pride of our company.这将是本公司的荣幸。
What line of business are you in?你做那一行?Keep in touch.保持联系。
Thank you for coming.谢谢你的光临。
Don’t mention it.别客气Excuse me for interrupting you.请原谅我打扰你。
I’m sorry to disturb you.对不起打扰你一下。
Excuse me a moment.对不起,失陪一下。
Excuse me.I’ll be right back.对不起,我马上回来What about the price?对价格有何看法?What do you think of the payment terms?对支付条件有何看法?How do you feel like the quality of our products?你觉得我们产品的质量怎么样?What about having a look at sample first?先看一看产品吧?What about placing a trial order?何不先试订货?The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs.By the way, which items are you interested in?我们的产品质量与其他生产商一样的好,而我们的价格却不象他们的那样高。
做外贸简单的口语
做外贸简单的口语1. “How much?”这句话简单吧,就像咱平时问“多少钱?”一样。
比如在市场上看到个心仪的小物件,直接来一句“How much?”,多自然!2. “Can you give me a better price?”咱买东西不都想讲讲价嘛,这句话就像说“你能给我个更优惠的价不?”,超实用!比如和供应商砍价的时候就可以用上。
3. “I need it ASAP.”这不就是“我尽快要”嘛,着急要货的时候就喊出来,像催快递小哥一样,“I need it ASAP!”。
4. “Let's make a deal.”就像咱说“咱来做个交易吧”,谈合作的时候很合适呀,比如和客户说“Let's make a deal.”。
5. “It's a good deal.”表示“这是个好交易”,跟朋友分享自己谈成的好买卖时就可以说“It's a good deal.”。
6. “I'm interested in this product.”就是“我对这个产品感兴趣”呀,看到喜欢的商品,直接表达“I'm interested in this product.”。
7. “What's the delivery time?”和别人确定送货时间不就问“啥时候能送到呀?”,用英语就是“What's the delivery time?”。
8. “Any discount?”这就是问“有折扣不?”,多直接,去购物的时候大胆问出来,“Any discount?”。
9. “Can you ship it to me?”和“你能给我发货不?”一个意思呀,需要对方发货就说“Can you ship it to me?”。
10. “I'll take it.”决定要了就说这句,跟咱平时说“我要了”一样干脆,“I'll take it.”。
我的观点结论:这些做外贸的简单口语真的超实用,能让交流变得轻松又自然,大家一定要掌握呀!。
外贸常用英语口语
外贸常用英语口语外贸常用英语口语外贸是国际贸易的一种形式,涉及到与国外客户和供应商的沟通和交流。
以下是外贸常用的英语口语,帮助你在与国外商务伙伴交流中更加流利自如。
1. Greetings and Introductions 问候和介绍- Hello, nice to meet you. 你好,很高兴见到你。
- How are you? 你好吗?- I'm fine, thank you. And you? 我很好,谢谢。
你呢?- I'm from China. 我来自中国。
- What's your name? 你叫什么名字?- Nice to meet you, [name]. 很高兴认识你,[名字]。
2. Making inquiries 询问信息- Can you provide me with more details? 你能给我提供更多的细节吗?- Do you have any product catalogs? 你有产品目录吗?- Could you send us a quotation? 你能给我们发一份报价单吗?- How long is the lead time? 生产周期需要多长时间?- What's your payment terms? 你们的付款方式是什么?3. Negotiating and discussing 交涉和讨论- We want to negotiate the price. 我们想讨论一下价格。
- Is there any room for negotiation? 还能谈判的余地吗?- What's your best price? 你们的最低价是多少?- We need a discount for bulk orders. 对于大批量订单,我们需要折扣。
- Can you provide us with samples for testing? 你能给我们提供样品做测试吗?4. Placing orders 下订单- We would like to place an order for [product]. 我们想下一个[产品]的订单。
外贸业务员常用商务英语-900句
常用商务英语口语900句(中英文版)Unit One 希望与要求Part I1. We’d like to express out desire to establish business relations with you on the basis of equally, mutual benefit and the exchange of needed goods.我方希望能在平等、互利、互通有无的基础上与贵司建立业务关系。
2. In order to extend our export business to your country, we wish to enter into direct business relations with you.为了能在贵国拓宽我方的出口业务,我们希望能与你们直接建立业务关系。
3. Our hope is to establish mutually beneficial trading relations between us.我们希望双方能建立互惠的贸易关系。
4. We look forward to a further extension of pleasant business relations.希望我们之间友好的业务关系得到进一步的发展。
5. It’s our hope to continue with considerable business dealing with you.我方希望能够继续同贵方保持大量的业务往来。
6. We look forward to receiving your quotation very soon.我方期待着尽快收到贵方的报价。
7. I hope you’ll see from the reduction that we are really doing our utmost.希望贵方能从这一降价中看出我方真的在尽最大的努力。
关于外贸的英语常用口语
关于外贸的英语常用口语外贸是指跨国贸易,是不同国家之间进行的商品和服务的国际贸易。
在外贸工作中,英语是一种最常用的交流语言。
掌握一些关于外贸的英语口语将帮助我们更好地与国际客户进行沟通和合作。
1. Greeting and introduction 问候与介绍- Good morning/afternoon/evening! How can I help you? 早上/下午/晚上好!我能为您做些什么?- Hi, my name is [your name]. I'm from [your company]. 你好,我叫[你的名字]。
我来自[你的公司]。
- Nice to meet you! 很高兴见到您!2. Product inquiry 产品询盘- Could you please provide more information about your product? 能否请您提供更多关于您的产品的信息?- What is the minimum order quantity? 最小起订量是多少? - Can you send me a catalog with detailed specifications and prices? 您能给我寄一份目录,包含详细的规格和价格吗?3. Quotation 报价- What is your best price for [product]? 对于[产品],您的最优价格是多少?- How long is your lead time? 你们的交货时间需要多久?- Do you offer any discounts for bulk orders? 对于大宗订单,您有提供折扣吗?4. Shipping and delivery 运输和交货- Can you arrange the shipment to [destination]? 您能安排运送到[目的地]吗?- What are the shipping options available? 有哪些运输选项可供选择?- How long does it usually take for the goods to arrive? 通常需要多长时间才能到货?5. Payment terms 付款条款- What are your payment terms? 您的付款条件是什么?- Do you accept credit card payments? 您接受信用卡支付吗? - Can we negotiate the payment terms? 我们可以商讨付款条款吗?6. Quality and after-sales service 质量和售后服务- Can you provide samples for quality testing? 您能提供样品进行质量测试吗?- What is your warranty policy? 您的保修政策是什么?- What is your return and refund policy? 您的退货和退款政策是什么?7. Closing 结束- Thank you for your time. 谢谢您的时间。
外贸的口语
外贸的口语1. “Hit the ground running”(立即全力以赴)。
在外贸中,当我们拿到新订单的时候,就得像短跑运动员听到枪响一样,“hit the ground running”。
不能磨磨蹭蹭的,时间就是金钱啊!就像我之前有个同事,接到大订单后还慢悠悠的,结果差点错过交货期,被老板狠狠批了一顿。
2. “Bite off more than one can chew”(贪多嚼不烂)。
有些外贸人啊,看到订单就想接,也不看看自己的能力,这就叫“biting off more than one can chew”。
我认识一个小外贸公司老板,一下子接了好几个大项目,结果呢?人手不够,资源不足,搞得一团糟。
这不是自找苦吃嘛,做外贸得量力而行啊。
3. “The ball is in your court”(轮到你行动了)。
在和外国客户谈生意的时候,你把所有的条款、方案都摆出来了,这时候就可以说“the ball is in your client's court”。
就好比打网球,你把球发出去了,就看对方怎么回球了。
我曾经和一个美国客户谈合作,我把我们的报价和服务都详细介绍了,然后就对他说:“Well,the ball is in your court now.”4. “Call it a day”(收工)。
有时候忙了一整天,处理各种外贸订单、回复邮件,到了晚上真的累得不行,那就“call it a day”吧。
比如说我的朋友在一家外贸公司做跟单员,每天都要跟国外供应商和国内工厂两边协调,一天下来,头都大了,到了六点就对同事说:“Guys, let's call it a day.”5. “Piece of cake”(小菜一碟)。
如果外贸业务中的某个环节很简单,就可以这么形容。
比如填写一些常规的报关单据,对于有经验的外贸业务员来说,那就是“piece of cake”。
我刚入行的时候觉得报关单很难,后来熟练了才发现,这就像做小学数学题一样,“piece of cake”。
外贸必备英语口语
外贸必备英语口语外贸是指国与国之间进行的商品交流和贸易活动。
在这个全球化的时代,外贸口语的重要性日益突出。
掌握外贸必备的英语口语对于从事外贸工作的人来说至关重要。
本文将为大家介绍一些在外贸工作中常用的英语口语和表达方式,帮助大家更好地进行国际贸易活动。
一、询盘(Inquiry)1. 询问产品的详细信息- Can you please provide me with more information about your products?- Could you give me some details about the products you offer?- I would like to know more about your product range. Could you send me a catalog?2. 询问价格和交货条件- What are your prices for bulk orders?- Could you give me a quote for 100 units?- What are your lead times for delivery?3. 需要样品- Would it be possible to get a sample of the product?- Can you send me some samples for evaluation?- Is there any charge for samples? If so, how much?4. 请求报价和样品的有效期- How long is your quotation valid?- What is the validity of the sample you have provided?- Is there any expiration date for the quotation and samples?二、报价(Quotation)1. 报价产品及价格- We are pleased to offer you our products as follows:- Product A: $100 per unit- Product B: $150 per unit- Product C: $200 per unit2. 报价有效期- This quotation is valid for 30 days.- The prices quoted are valid until the end of this month.- The offer stands until the end of next week.3. 询问付款方式和条款- What are your payment terms?- Could you please let me know your preferred method of payment? - Do you accept credit card payment?4. 询问交货方式和时间- How will the goods be delivered?- What is the estimated delivery time?- Are there any additional charges for transportation?三、订单确认(Order Confirmation)1. 确认产品、价格和数量- We would like to confirm the order for the following items:- Product A: 200 units- Product B: 300 units- Product C: 100 units2. 确认交付日期和方式- Please confirm the delivery date and method.- Can you provide an estimated time of arrival for the goods?- Is there any specific shipping requirement we need to consider?3. 确认付款条件和方式- We agree to your payment terms of 30% in advance and the balance before delivery.- Please confirm the payment method we discussed, which is telegraphic transfer.- We are aware of the payment terms and will arrange payment accordingly.四、国际贸易展览会(International Trade Fair)1. 邀请参观展会- We would like to invite you to visit our booth at the upcoming trade fair.- You are cordially invited to attend our exhibition at the international trade fair.- We would be delighted if you could come and see our latest products at the trade show.2. 确定展位和时间- Our booth is located in Hall A, booth number 1234.- We will be exhibiting from 9th to 12th of October.- Our representatives will be available at our booth during the entire trade fair.3. 预约会面- Could we schedule a meeting during the trade fair to discuss potential cooperation?- Would it be possible to arrange a meeting between our CEOs at the trade show?- Let's set up a meeting to explore potential business opportunities.五、货运与物流(Shipping and Logistics)1. 询问运费和报关手续- How much is the shipping cost to our location?- Could you provide some information about the customs clearance procedures?- Are there any additional charges for import duties and taxes?2. 确认包装细节- Please confirm the packaging details, such as the size and weight of the cartons.- Do you provide any special packaging for fragile items?- Could you provide the packaging specifications for the goods?3. 询问装运时间和跟踪方式- When can you arrange the shipment?- How long does it usually take for the goods to arrive at our port?- Do you provide a tracking number for the shipment?六、售后服务(After-sales Service)1. 提出关于产品质量的问题- We have encountered some quality issues with the products we received.- There seem to be some defects with the goods we received. How do we address this?- We would like to discuss some concerns we have regarding the quality of the products.2. 请求退换货或赔偿- We would like to return the defective items and request a replacement.- Could you please compensate us for the damaged goods?- We expect a refund for the products that did not meet our expectations.3. 表达对合作的期望- We hope that we can find a satisfactory solution to the problem.- We trust that you will take immediate action to address our concerns.- We value our partnership and look forward to your prompt response.总结:外贸必备的英语口语对于从事国际贸易工作的人来说至关重要。
外贸常用英语口语
外贸常用英语口语在现代全球化的商业环境中,英语成为了沟通的共同语言。
特别对于从事外贸工作的人而言,具备良好的英语口语能力尤为重要。
本文将介绍一些外贸常用的英语口语表达,帮助您在国际贸易中更加流利地与他人交流。
1. Greetings(问候)- Good morning/afternoon/evening.(早上好/下午好/晚上好。
)- Hi/Hello, how are you today?(嗨/你好,你今天好吗?)- Have a great day!(祝你今天愉快!)2. Introductions(自我介绍)- My name is [Name].(我叫[姓名]。
)- I'm from [Country].(我来自[国家]。
)- I work for [Company].(我为[公司]工作。
)- Nice to meet you.(很高兴见到你。
)3. Making Inquiries(询问信息)- Could you please provide me with more details?(你能提供更多的细节吗?)- I'd like to know about the pricing and delivery options.(我想了解价格和交货方式。
)- When can I expect the delivery?(我可以期待什么时候交货?)- What is your minimum order quantity?(你们的最小订购量是多少?)4. Negotiations(谈判)- We would like to negotiate the price.(我们想谈谈价格。
)- Can you offer a discount for bulk orders?(你们能给大批订单提供折扣吗?)- We are looking for a competitive price.(我们正在寻找具有竞争力的价格。
外贸英语:外贸业务员常用口语(一)
外贸英语:外贸业务员常用口语(一)作为经常与老外打交道的外贸人士,需要应对各种场合的情景对话。
但是自认为口语好就能应对,一些口语表达的细节是否周到就需要细细的体会了。
1. 如何招揽顾客一般程序:招呼—问候—寻找相关话题—理出商谈头绪。
所以,打招呼很重要,无论顾客有没有表现购买意愿,您都应该上前问候一句:“What can I do for you?”或“May I help you?”,也可说:“Can I be of any assistance?”,如果是熟客,可简单说声:“Good afternoon, madam. Something for you?”2. 如何打开话题如果顾客不置可否或表现出不耐烦的样子,决不可轻言放弃,可以先说:“Everybody is welcome here, madam. Whether she buys or not.(这里欢迎任何人光临,买不买都没关系)”,然后婉转地问:“Are you looking for something?”。
3. 如何拉近距离首先表达自己身份,甚至可以交换名片,然后说些常用客套话,为后来的推销铺路。
一句:“Would you mind my recommending?”十分有用。
4. 如何游说购买初次见面就开门见山、滔滔不绝的做法已经落伍。
当你要说服顾客时,最好用“Well, let me tell you why.”作为解释商品用途、优点的开场白。
5. 如何展示商品可以说:“Please take a look at this.”或“That one, madam?(那个好吗?)”配合产品加以说明时,则用“As you can see, ~(正如您所见,~)”。
6. 如何拖延时间争取时间以便长期抗战要有技巧,再心急也要说“Please take your time”(慢慢看/参观)或“Go right ahead, please.”(随便参观)。
外贸业务员的职场必背口语句
外贸业务员的职场必背口语句外贸业务员作为外贸行业的中坚力量,是商家开拓市场、与国外客户沟通交流的重要代表,必须要具备一流的口语表达能力。
在职场中,外贸业务员的口语表达不仅要通顺流畅,内容要准确清晰,而且还需要具备一定的商业策略和商务技能。
今天笔者为大家总结了外贸业务员的职场必背口语句。
1. Introduction(自我介绍)Hi, I am …, a sales manager from … company. We are specialized in … (你的职位和公司背景介绍)2. Greetings- Nice to meet you.(很高兴见到你)- Good morning / afternoon / evening.(早上/下午/晚上好)- It’s nice to talk to you again.(再次与您交流很荣幸)3. Small Talks(闲聊)- How’s everything going?(一切都好吗)- How’s the weather there?(那边的天气如何?)- Have you been busy lately?(你最近很忙吗?)4. Making Offer(提出报价)- Our price is competitive.(我们的价格非常有竞争力)- We offer you a special discount.(我们给您一个特别的折扣)- We can negotiate on the price.(价格可以协商)5. Following Up(跟进)- Just wanted to follow up with you on our previous conversation.(想跟您确认一下之前我们的交流)- I would like to know if you have had a chance to review the proposal we sent to you.(您有没有看过我们发送给你的报价单)6. Closing the Deal(达成交易)- We are grateful for your cooperation, and we hope this will be the beginning of a long-term cooperation between our companies.(我们非常感谢您的合作,我们希望这是我们公司之间长期合作的开始)- We are looking forward to doing business with you.(我们期待着与您合作)7. Handling Objections(处理异议)- I understand your concern, but let me explain why our products are worth your investment.(我能理解您的顾虑,但是请让我解释一下为什么我们的产品值得您的投资)- I can assure you that our products are of high quality and meet international standards.(我可以向您保证我们的产品品质较高,符合国际标准)8. Gratitude(感谢)- Thank you for considering our proposal.(感谢您考虑我们的报价)- Thank you for your time.(感谢您抽出时间与我们交流)除了以上必备口语外,还有一些商务技巧需要掌握:1. Body language(身体语言)在与客户交流时,不仅仅要关注自己的语言表达,还要注意自己的身体语言。
外贸业务员 常用口语
外贸业务员常用口语1. “We've got a wide range of products.”(比如说我们公司做服装外贸的,我就可以说:“We've got a wide range of products, from stylish dresses to comfy T - shirts. There's something for everyone.”)2. “Our price is very competitive.”(像我上次跟一个客户谈,我就讲:“Our price is very c ompetitive. You won't find a better deal elsewhere.It's like getting a five - star meal at a fast - food price.”)3. “The quality is top - notch.”(有个客户担心质量,我立马说:“The quality is top - notch. I've seen these products myself. They're asreliable as an old - fashioned Swiss watch.”)4. “What are your specific requirements?”(新客户来咨询,我总是先问:“What are your specific requirements? I can't wait to tailor - make a solution for you.”)5. “We can offer samples for free.”(我对一个犹豫的客户说:“We can offer samples for free. Why not give it a try? It's like getting a free taste of delicious ice cream before buying a whole tub.”)6. “The minimum order quantity is quite flexible.”(当客户觉得起订量高时,我回应:“The minimum order quantity is quite flexible. Don't worry, we're not going to force you to buy more than you need. It's not like we're some kind of strict dictator.”)7. “Delivery time is guaranteed.”(我向客户保证:“Delivery time is guaranteed. We're as punctual as a school bell. You'll get your goods right on time.”)8. “We have a good reputation in the market.”(跟新伙伴介绍时说:“We have a good reputation in the market. Everyone knows we're as trustworthy as a best friend.”)9. “How about the payment terms?”(开始谈合作细节时问:“How about the payment terms? Let's find a way that suits both of us.”)10. “We can customize products according to your needs.”(客户有特殊需求时我会说:“We can customize products according to your needs. We'll make it just the way you want it, like a tailor making a custom - fit suit.”)11. “Our after - sales service is excellent.”(我告诉客户:“Ourafter - sales service is excellent. If there's any problem, we'll be there faster than a superhero. You don't need to worry at all.”)12. “I'm sure you'll be satisfied with our products.”(充满信心地对客户说:“I'm sure you'll be satisfied with our products. They're so great, you'l l be jumping for joy when you see them.”)13. “Could you tell me your budget?”(想要了解客户情况就问:“Could you tell me your budget? It helps me to recommend the best options for you.”)14. “We have a large production capacity.”(给客户解释供货能力时说:“We have a large productio n capacity. We can pump out products like a factory full of busy elves.”)15. “What do you think of our product catalogue?”(展示产品目录后问:“What do you think of our product catalogue? Is there anything that catches your eye?”)16. “Our products are very popular overseas.”(分享市场情况:“Our products are very popular overseas. They're flying off the shelves like hotcakes in those foreign markets.”)17. “Are you interested in our new product line?”(引起客户兴趣:“Are you interested in our new product line? It's super exciting, l ike a box full of surprises.”)18. “We can provide detailed product information.”(客户想了解更多时说:“We can provide detailed product information. I'll pour out all the details like a fountain of knowledge.”)19. “How long have you been in this business?”(拉近关系问:“Ho w long have you been in this business? Let's swap some stories and experiences.”)20. “Let's start a long - term cooperation.”(最后提出合作愿景:“Let's start a long - term cooperation. We can build a relationship as strong as a fortress together.”)。
做外贸常用的英语口语
做外贸常用的英语口语
作为一名外贸从业者,掌握一些实用的英语口语是非常必要的。
以下是一些常用的英语口语,希望能帮助大家更好地应对外贸工作。
1.询问产品信息:Could you give me some information about your products?
2.了解价格:What's your price for this product?
3.谈论质量:The quality of your products is excellent.
4.洽谈订单:We'd like to place an order for 500 units.
5.讨论交付时间:When can we expect delivery of the goods?
6.协商支付方式:What payment methods do you accept?
7.确认收款:We have received your payment. Thank you.
8.催促交货:We urgently need the goods. Please expedite the delivery.
9.退换货:We received the wrong product. Can we exchange it for the correct one?
10.结束合作:We have decided to terminate our cooperation.
以上是一些常见的外贸英语口语,希望对大家在外贸工作中有所帮助。
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外贸业务员常用英语口语[外贸业务员必备电话英语口语]
外贸业务员常用英语口语[外贸业务员必备电话英语口语]外贸业务员必备电话英语口语外贸业务员必备电话英语口语 1. I“d like to place an order for your party dress from your catalog. 2. May I order some flowers 3. How can I pay for this item 4. I“d like to buy the car on your TV commercial. 5. Please send me your catalogue. 6. Do you have any life Menu Magazine tenin stock 7. How long will it arrive 8. The Product you sent to me is not what I ordered. 9. I"m calling about an order I placed a month ago. It hasn"t arrived yet. 听不清楚1. Sorry, I didn"t catch you.对不起,我听不懂你说的。
2. Sorry, I didn"t understand. 抱歉,我听不懂。
3. Sorry, I didn"t get what you said. 对不起,我没听懂你说的话。
4. I can"t hear you very well. 我听不太清楚。
5. I can barely hear you. 我几乎听不到你说的。
7. We have a bad connection. 通讯效果不太好。
8. I can"t catch what you are saying. 我听不太清楚你说的话。
发生上面的情况,你可以请对方在重复一遍,你可以说:a. Pardon请再说一遍好吗b. Excuse me 请再说一遍上列两句都是对不起之意,但用在会话上,如果后面没有接说明,并且语尾上扬,就是要对方再说一次。
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外贸英语:外贸业务员常用口语(一)作为经常与老外打交道的外贸人士,需要应对各种场合的情景对话。
但是自认为口语好就能应对,一些口语表达的细节是否周到就需要细细的体会了。
1. 如何招揽顾客
一般程序:招呼—问候—寻找相关话题—理出商谈头绪。
所以,打招呼很重要,无论顾客有没有表现购买意愿,您都应该上前问候一句:“What can I do for you?”或“May I help you?”,也可说:“Can I be of any assistance?”,如果是熟客,可简单说声:“Good afternoon, madam. Something for you?”
2. 如何打开话题
如果顾客不置可否或表现出不耐烦的样子,决不可轻言放弃,可以先说:“Everybody is welcome here, madam. Whether she buys or not.(这里欢迎任何人光临,买不买都没关系)”,然后婉转地问:“Are you looking for something?”。
3. 如何拉近距离
首先表达自己身份,甚至可以交换名片,然后说些常用客套话,为后来的推销铺路。
一句:“Would you mind my recommending?”十分有用。
4. 如何游说购买
初次见面就开门见山、滔滔不绝的做法已经落伍。
当你要说服顾客时,最好用“Well, let me tell you why.”作为解释商品用途、优点的开场白。
5. 如何展示商品
可以说:“Please take a look at this.”或“That one, madam?(那个好吗?)”配合产品加以说明时,则用“As you can see, ~(正如您所见,~)”。
6. 如何拖延时间
争取时间以便长期抗战要有技巧,再心急也要说“Please take your time”(慢慢看/参观)或“Go right ahead, please.”(随便参观)。
根据情况也可通过闲聊进入主题,让顾客有一定时间考虑。
7. 如何选取工具
广告信函、海报、优待卷等都是销售的有效辅助工具,所谓“百闻不如一见”,一边看商品,一边听解释,才更易进入状况。
所以“I'll send you our
D.M.”(我会寄给您产品的广告信函)很有说服力。
8. 如何利用店铺开张
店铺开张和周年庆典都是很好的宣传机会,因为本店新开张,因此给予优惠,或进一步说明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”(如果您将本店介绍给您朋友,本店将十分感激)。
9. 如何劝客户抓紧购买
店铺出清存货时是购买价廉物美的货物的好时机,您可以说“I understand there's not much left over”(存货不多)。
10. 如何接受电话预定
除非是熟客,双方足够信任,否则,餐馆、旅店通常的电话应对方式是“What time can we expect you ?”(您几点来?)
11. 如何给客人菜单
餐厅里,引领顾客落座后通常递上菜单“Good evening, sir. Here's the dinner menu”捎待一会,再询问“May I take your order ?”(您要来点什么?)
12. 如何引客人入座
可以先询问“How many people, please ?”(请问几位?)以及“Do you have a reservation ?”(您订位了吗?),接下来就应该“Where would you prefer to sit ?”(您喜欢坐哪?)而引客人入座了。
13. 如何招呼顾客
应主动说“How do I address you?”,然后再进行下一步骤。
14. 如何让顾客稍候
成功的推销是要建立良好长久的服务。
忙不过来时,殷勤地一句“Would you mind waiting for a while?”(不介意稍候片刻吧?)足以奠定成功的基础。
15. 如何让顾客说“买”
双方谈得热烈的时候,说上一句“It's going to be the pride of our company.”(这将是本公司的荣幸)可以收到意想不到的奇效。
31. 如何说明使用方法
不管交易是否达成,都要不厌其烦地向顾客解释使用方法,以建立彼此信心。
比如,要说明水壶的使用方法,可以说“Could you pull out the black stopper of the pot before you pour, please ?” (倒水之前,先把水壶的褐色塞子拉开)。
32. 如何说明注意事项
买卖的同时,应该将注意事项向顾客交待清楚,免得日后发生纠纷事小,影响商誉事大。
因此,像“You can exchange it provided it's clean”(如果还是干净的,可以要求退换)或“I'm sorry we won't refund you.”(很抱歉,我们概不退款)一定要表述清楚。
33. 如何登门拜访
登门拜访顾客,挖掘潜在购买力,是必须的;而寒暄的第一句往往决定成败,因而诚恳亲切的“What's your pleasure if I may ask”之类的话无论如何是要说的。
34. 如何电话拜访
电话拜访也是必备手段之一,同样也需注意礼节和态度。
一般先要询问对方此时听电话是否方便,然后再说明来意“I'll do my best for you”(我会尽最大努力来达成您的心愿)。
35. 如何说最低消费
尽管菜单都已标明最低消费,除非想被炒鱿鱼,否则顾客问起来,还是得毕恭毕敬地回答“I'm afraid the minimum charge for any first order is ¥100”(我们的最低消费是100元),而不能说:“菜单上有,您不会自己看呀?!”
36. 如何拒绝降价
顾客讨价还价几乎是不可避免的事情,直接说no的推销员估计很少,所以你应该充分解释“We make so little on this line!”(这方面的东西我们没赚钱)。
37. 如何拒绝小费
如果店铺规定不能收取小费,你可婉拒顾客:“It's so kind of you, sir. But we can't accept your tips”(先生您太好了,不过我们不能收取小费)。
38. 如何说明高/低价位
一分钱,一分货。
如果顾客抱怨价格太高,您可以说:“We have cheaper pr oducts if you want. But value depends on expense”(如果您愿意,我们有更便宜的商品,但是价值完全取决于价格高低)。
39. 如何谢绝讨价还价
如果没有议价的余地,态度虽然要坚定,但口气仍要十分委婉:“We have but one price, sir.”(我们不二价的)或“Sorry we can't reduce the price, sir.”(很抱歉,我们没办法降低价格)。
40. 如何说分期付款
如今分期付款很流行,所以要学会说:“You can b uy them by installment”.。