Walmart Responsible Sourcing Audit Orientation v.1 - Simplified Chinese
2019年最新的Walmart质量技术验厂FCCA中英文审核指南
2019年最新的Walmart质量技术验厂FCCA中英文审核指南procedure. -Factory has monitoring record of the environment control.roofs are kept in good condition and no probable- All cutting tools have issue and return registry -Factory has policy and record for rejected sharp- Factory has Broken needle- Effective procedure exists( check needle issue quanityfrom- Metalairport system & havedetection process. Located at the right area and is enclosed and secured- Found proper accesssupply "Generator"support 60-100% power requirement of the plant to run some key productionobserved. Regular scheduledprocedures for scheduledare met,recorded,controlled and maintained.maintained. -Factory has a master list for the Inspection and Testingtraceable to International (i.e.NIST- Nationalequipments are clean and in good running condition withequipments and tools are properly labeled with date of last maintenance/ calibration. -Factory has scheduled-Yes, machines, equipments and tools that needs to be repaired are properly-Factory has proper, clean and organized storage area -Storage area has shelves-Yes factory has proper documentation and updated inventory of machines, tools, spare parts andmaintenance team that has suitable skills.association. -skills. '-Critical characteristics-All factory workersinterviewedand fully understand these policies and procedures.-Factory has documented customer complaints program. -Factory has documented- Yes, factory QC Team is independent from production division. No-YES, Factory QC uses and refers to QA Department's defined-Reports of discussion and planning are availablesolve quality issues and concerns. -Documented records to support that the- Effective traceabilty system- Traceability system has been tested and documented records had been maintained-Factory has documented systems and procedures to control risk of physical, chemical and biologicalorder.-the wood they use is from afactory have RoHS control system[ASDA/GEORGE UKBattery Operated Toys Only as defined in]RoHS控制系统,比如QC080000?[销售ASDA的所有电子电器类玩具 & WMUS]descriptions and explanations necessary fordocumented and effectively implemented有系统,有记录,有有效实施documented and effectively implemented有系统,有记录,有有效实施所有法律标在有相关证书recorded/ documented -Documents and reference samples are available for checking to ensure raw materials conform tois mentioned on incoming materials procedure. Material is segregated byrecords of audits, documentation of findings,outgoing materials. -Quantity checking iscontent, which shall be in compliance& federal regulations regarding chemicallaboratory testing reportson VOC which shall be incompliance& federal regulations不完整的COC,MSDS,测试报告testing equipment for checking incoming materials. - Equipments are well maintained and in good condition.-Factory has proper systems and procedures on material segregation to avoid accidental contaminatonfrom rejected items. '-Good quality items are properly separated fromWell documented and effectively implemented- All materials, components & accessories have tags orstored. -Chemicals and maintenance substances are properlycomponent RoHS check?[ASDA/GEORGE UK-ToysRoHs检查?销售到ASDA的所有电子电器类玩具 & WMUS在法]Have RoHS test facilityfactory and test based on the factory's testing plan 工厂有for cushion pad are stored separately and well protected, with clear identification can be seendocumented supplier selection and approvalmonitor Material Supplier quality performance,monitor sub-contractor quality performance, reliability and conductedfiled and maintained regularly. Expiredtraining relating to job function with certification from Internal or Externalapply safety features ondevelopment. -Factorymoulds and keeps samples as reference.documentedProcedures with Work Instructions at each stage of operation. -Documented quality procedure is easy toWork Instructions at each stage of operation. -Documented quality procedure is easy to- Parameters are stipulated - Parameters are in control and followedpriorand documents it.present duringpre-production meeting.meeting.-Criticalchecks are reviewed duringqualityapproved sample. -Factory discuss andlabcurrent production. -Results are communicated properly to other departments.specification sheet. -Results of first piece sample checking are communicatedapproved samples,firstpiece samples, reference samples and workinstructions to provide workers with propersupervisor/ team leader/stop production due to quality issues.exists to ensure that theworkmanship standards, and specifications per the purchase order.defective/ reject samples with notations or instructions to demonstrate examples of defects.( Inspection Plan- frequency/schedule/Defect Classification-Yes , in-line inspections (IPQC) are performed and recorded by both Production QC & Quality Dept's QC inspectors at everyinspections based on AQL level standards which is-Yes, factory performs 100% functionalityproducts. -Records are kept toidentify percentage ofcause analysis) and documented with planned resultsis correct for product. -Guidelines are based on theiror have a copy ofclient-specific packing requirements & guidelineshas enough space to perform packing functions properly. -Packing area is clean &on pallet in enclosed area and not exposed to sunshine & wet weather & cartons aredocument on-time ship performancealso have raw material supplier testing report to proof it doesn't containFactory have their REACH control policy document and clear tonnage record of each substance.For substance take in for more than 1 tonne, they have the REACH registration confirmation (the OR letter) from their supplier.Moreover, for any substance that is supplied to a EU client in more than 1 tonne, they have the OR letter revised to cover the client as the downstream user.Moreover, factory have a 3rd party SVHC test report or SVHC Compliant Certificate for the substances used on preparation. All these document can be retrieved easily. 工厂有REACH 控制政策文件和每种物质的吨数记录。
沃尔玛对供应链安全的审核要求
Container inspection 集装箱的检查
Container transportation 集装箱的运输 Container storage 集装箱的存贮
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SCS supplier training
About Supply Chain Security 供应链安全审核
3. Personnel Security
The audit firm will assist the factory by documenting the Corrective Action Plan (CAP). 这个审核公司必须当场协助工厂完成整改方案 The factory must fix the deficiencies and submit a completed CAP showing the corrections via photographic and written documentation within 60 days of completing the audit. 工厂必须在 60 天内提交完成的整改方案,其中列出的每一 条整改项目必须有将相关的照片和书面文件 If the factory does NOT complete the CAP and submit it to Walmart GSAPS team at gsscs@ within 60 days, Walmart GSAPS team would inform the factory without further action within 30 days, the factory will be required to undergo another audit and pass the audit or face inactivation. 如果工厂没能将 完成整改方案并在60天内提交到Walmart 安全部, Walmart 安全部将发出温 馨提醒工厂必须在接下来的30天内提交完成的整改方案,否则工厂将需要在 申请另一个审核,或被冻结。
WartMart audit 通知书(REV_Aug20_2010)
Factory Audit Announcement LetterAttention: SupplierSubject: Ethical Sourcing Compliance Audit/ Ownership of Audit Documents/ Gifts and Gratuities PolicyPlease accept this Factory Audit Announcement Letter (“Letter”) as a notice and your acceptance regarding the following matters: (i) the authority of the audit firm listed below (the “Approved Audit Firm”) to conduct the audit; (ii) Wal-Mart Stores, Inc. (“Walmart”) ownership interest in any documents prepared in connection with the audit; and (iii) Walmart’s policy regarding gifts and gratuities.Please refer to the below information for more detail on Walmart Ethical Sourcing Program and its requirements: Retail Link > Site Map > E > Ethical Sourcing DocumentationStandards for Suppliers Manual (also on :/AboutUs/279.aspx)Walmart Standards For Suppliers & PostersEthical Standards Audit Scope and Definition for PRIVATE LABEL & NON-BRANDEDFactory Disclosure & Attaching a Factory to an ItemDeclaration of ComplianceEnvironment/ Health & Safety Training MaterialPre-Audit QuestionnaireEthical Sourcing Global ContactsI.APPROVED AUDIT FIRM:Walmart hereby informs you, as the factory management, that the Approved Audit Firm listed below is authorized by Walmart to conduct a compliance audit regarding your compliance with Walmart’s Standards for Suppliers.Audit Firm:Specialized Technology Resources, Inc. – Responsible SourcingThe Approved Audit Firm will contact you to determine the number of production employees expected to be working at the factory during the next three (3) months. Keep in mind the factory may currently be in a non-peak season but may anticipate an increase during the next few months. Production employees also include workers in the factory used by staffing agencies and on-site sub-contractors. The number of production employees will determine the audit sampling methodology and is the critical initial component to start the audit process. This will also help us determine the applicable audit fee as set by Walmart based on the number of production employeesYour cooperation with the Approved Audit Firm request is required for the Ethical Sourcing Program and is duly appreciated.The Approved Audit Firm will issue and invoice following the Ethical Sourcing Program guidelines described by Walmart. This invoice must be paid within five (5) business days to avoid delays in the overall audit process. Your prompt payment is required and appreciated.If an auditor from an Approved Audit Firm is denied access to any factory, dormitory, and any employee for confidential interviews, or relevant documentation, which includes, but is not limited to, payroll documents, time cards, personnel files, contracts, etc., during the inspection, the consequences (the “Consequences”) will be severe. The Consequences include, but are not limited to, the following:All Purchase Orders (POs) will be canceled,Future orders will not be placed until the factory is audited for compliancepursuant to Walmart’s Ethical Standards,No shipment will be allowed, andAll production not shipped will be cancelled.II.AUDIT DOCUMENTS:Following completion of the audit, you will receive a copy of the “On-Site Report” summarizing the finding of the audit. However, Walmart remains the owner of any documents, reports, audit results and similar items compiled or prepared in connection with the factory audit.III.GIFTS AND GRATUITIES POLICY:Additionally, we would like to remind you about Walmart’s policy regarding “Gifts and Gratuities.” All associates (employees) of Walmart, including auditors and inspectors working on behalf of Walmart, fully understand the Company policy and would appreciate your compliance to avoid any misunderstanding.“Wal-Mart Stores, Inc. has a very strict policy which forbids and prohibits thesolicitation, offering or acceptance of any gifts, gratuities or any form of “pay off” orfacilitation fee as a condition for doing business with Walmart; as a form of gratitude, oras an attempt to gain favor or accept merchandise or services at a lesser degree thanwhat was agreed.Any supplier, factory or manufacturer who violates such policy will be subject to all lossof existing and future business, regardless of whether the gift or gratuity was accepted.Walmart defines gifts and gratuities to include: tickets to entertainment events, kickbacksin the form of money or merchandise, special discounts, discontinued or no-longer usedsamples, vendor paid hotel charges or trips, gifts, etc. Meals are also considered agratuity. When dining together, the supplier and Walmart associate(s) must pay for theirown meals.”As we respect our practices as part of our Walmart culture, we ask you to understand that we cannot allow any practice that might undermine Walmart’s commitment to integrity.We thank you in advance for your cooperation and support in these matters. Any questions or concerns should be directed to your Trading Agent (if any) or you may send an email to ethicalstnds@.Very truly yours,Rajan KamalanathanVice President of Ethical SourcingGlobal ProcurementWal-Mart Stores, Inc.Bentonville, AR 72716U.S.A.。
Walmart 2013对供应商又有新要求信件
Date: January 23, 2013To: All Suppliers – Walmart Global Sourcing and Direct Sourcing GroupFrom: Tim Yatsko, Executive Vice President - Walmart Global SourcingIgnacio Lopez, Senior Vice President – Walmart Global Sourcing OperationsRajan Kamalanathan, Vice President – Ethical SourcingRe: Zero Tolerance Policy and Ethical Sourcing Program EnhancementsMandatory for All Suppliers of Walmart Global Sourcing and Direct Sourcing GroupWalmart’s business has always centered on helping people live better. As a leader in the retail industry, Walmart collaborates with suppliers, other retailers, brands, NGOs and government leaders to build ethical, global supply chains. Our commitment is not only to compliance, but a proactive approach that constantly improves the dignity and respect afforded to workers and drives the transparency needed to promote best practices and to enforce standards.In 2009, as part of this commitment, we informed all suppliers of our expectations for transparency and facility disclosure. We are now reemphasizing the requirement that all suppliers must disclose names and locations of all facilities in advance where products within Walmart’s scope for the Walmart Ethical Sourcing audit program (See, Appendix A) are manufactured, augmented or packaged (“sourced”). Sourcing for Walmart may not occur in any undisclosed or unauthorized facility.To continue improving transparency in our global supply chain, effective March 1, 2013, Walmart will institute zero tolerance for unauthorized subcontracting and terminate its relationship with any supplier engaging in unauthorized subcontracting when sourcing merchandise for Walmart. Walmart defines unauthorized subcontracting as production, augmentation or packaging of merchandise in scope for the Walmart Ethical Sourcing audit program in a facility that has not been fully and accurately disclosed in advance to Walmart and audited per our Ethical Sourcing requirements as detailed in the Standards for Suppliers Manual. This prohibition includes any undisclosed subcontracting conducted with or without the supplier’s knowledge by agents, third-party facilities or any other enti ty within the supplier’s supply chain. Suppliers are responsible to communicate all of our Ethical Sourcing requirements to all entities within the supplier’s supply chain.Walmart is also implementing important changes to how suppliers add new facilities. Newly disclosed facilities will be required to prequalify with a green or yellow ethical sourcing audit rating prior to being made A ctive. Orange rated facilities may no longer be added to the supplier’s matrices. It is imperative that all suppliers regularly review Retail Link and the Standards for Suppliers Manual for new and updated information.To reinforce Walmart’s expectations of transparency, no later than June 1, 2013 (and as allowed by local law and procedures), all suppliers are required to have a representative employed by the supplier, and not just an agent, responsible for ensuring compliance with our Ethical Sourcing requirements stationed in all countries in which the supplier is actively sourcing Walmart product. The suppli er representative’s frequent,in-person monitoring of the supplier’s facilities will be considered an essential element for the supplier’s continuation of business with Walmart. In addition to the ramifications for suppliers, any facilities subcontracting sourcing of Walmart merchandise to an undisclosed or unauthorized facility are subject to aRed-Failed assessment and may be permanently barred from sourcing merchandise to Walmart for all retail markets. Walmart will make available on Retail Link a list of facilities not authorized to source merchandise to Walmart.To assist you in understanding the changes to Walmart’s Ethical Sourcing requirements, we have attached a number of Appendices for your reference:Appendix A: Merchandise in Scope for Walmar t’s Ethical Sourcing Audit ProgramAppendix B: Critical New Program InformationAppendix C: Enhancements to Fire Safety Requirements – All CountriesAppendix D: Additional Safety Requirements for BangladeshAppendix E: Standards for Suppliers PosterAll information referenced in this letter can be found in Retail Link > Site Map > E > Ethical Sourcing Documentation (also on our corporate website at:/global-responsibility/ethical-sourcing). Please address your questions to ethicalstnds@Thank you for your commitment to transparency and to ensuring dignity and respect are extended to workers in your supply chain while providing value to our customers.Appendix A: Merchandise in Scope for Walmart Ethical Sourcing Audit Program Any merchandise imported by a Walmart retail entity.Any merchandise sourced through Walmart Global Sourcing (WGS)Any private label, licensed or non-branded merchandise as defined in Walmart’s Standards forSuppliers Manual whether produced in-country (domestically produced) or imported by a party otherthan Walmart (non-WGS)Any merchandise subject to licensing arrangementsAny merchandise with brands exclusive to Walmart (whether by exclusive license or exclusive supply arrangement with a trademark owner)Non-branded merchandise defined as merchandise where no brand identification is referencedMerchandise associated with Walmart through labeling such as “distributed by/manufactured for Walmart” or “”Any packing materials with printed logos or brands that are exclusive to or reference WalmartMerchandise components bearing any mark associated with WalmartAugmentation of any merchandise in scope for Walmart Ethical Sourcing through production orprocesses including, but not limited to washing, embroidering, assembling, printing etc.Appendix B: Critical New Program InformationPrequalification for New Production FacilitiesEffective March 1, 2013,Ethical Sourcing prequalification will be required for all newly disclosedfacilities and facilities requested for reactivation for all retail markets.For a facility to be placed in Active status, the facility must complete an Ethical Sourcing audit and berated Green or Yellow, and suppliers may not request the addition of an existing Orange rated facility to their matrices.Production in a facility that has not been prequalified will be deemed unauthorized subcontracting.Newly disclosed facilities will also be required to participate in mandatory training sessions provided by Walmart in order to remain active.All newly disclosed or reactivated production facilities must undergo a mandatory electric and buildingsafety assessment (Bangladesh facilities-only).Pre-Production RequirementsIn advance of sourcing merchandise for Walmart, suppliers must ensure the following - Failure to do so will be deemed an act of Unauthorized Subcontracting:All facilities are fully and accurately disclosed in Retail Link and the buyer is notified; (Retail Link > Site Map > S > Supplier Profile > Supplier Dashboard). In retail markets where Retail Link is not utilized,suppliers should contact their buyer for details on the disclosure process for the specific retail market;Buyers must be made aware, by item number, the facility where an item will be manufactured;All facilities must be Active in Retail Link;All facilities must be associated with the supplier’s Retail Link ID;All facilities must be assessed with a Green or Yellow Ethical Sourcing audit ratingAppendix C: Enhancements to Fire Safety Requirements – All CountriesFire SafetyAs part of our effort to work with suppliers globally to improve facility conditions related to risk of fire, we have made several modifications to our protocol for auditing and assessing facilities.Facilities found to have fire safety related violations must initiate corrective actions immediately. All repairs or changes that are not able to be completed immediately must be completed no later than thirty (30) days from identification. During this thirty-day period, the factory must implement plans to mitigate the identified risks or further production will be barred.In addition, there is a certain set of requirements which may be above and beyond legal requirement(s) that must be implemented and adhered to. These include:o No locked doors. Doors should have push bar operation for easy exit in case of emergencyo Barred windows must have an internal mechanism for emergency release or removal to allow for worker escape and must remain unlockedo All floors and buildings, including dormitories, must have a secondary exit, and preferably an external fire escape routeo Fire escape routes must lead to safe assembly points without any obstructions. Assembly points must be designated and marked as such and must be kept clear at all times.o Proper access for fire department vehicles and other fire-fighting equipment in the factory premises.o Adequate water supply for sprinkler and fire hydrant systems.o Audible, visible and operable smoke alarms placed appropriately throughout the building with at least the minimum number required by lawo Audible and operable fire alarms that can be heard in all parts of the building, that operate as one system amongst all floors and areas of the buildingo Marked and lighted exit routes for all floors and areas of the building, including stairwells.Emergency lights to be fire grade ‘industrial emergency lights’ for use in smoke and fireenvironments.o Quarterly joint fire drills including all floors of the building to be overseen by an external party, such as the fire authority, for timely and effective personnel evacuation. Documentation ofthese drills must be retained by the facility for review during any visit to the facility.o Fire safety training conducted for all personnel every 6 monthso Personnel on-boarding process should include fire safety training upon hiringo Trained firefighters for each floor of the facilityo Valid fire license where required by lawo Valid construction approval where required by lawo Hazardous/flammable chemicals must be kept away from ignition sourceso Crèche/childcare facilities must be on the ground floor of the building, preferably located in a separate non-industrial facilitySuppliers must work with their facilities to ensure the above requirements are being met.Additional information related to fire safety can be found in the Ethical Sourcing Standards for Suppliers Manual in the section on Health & Safety. [Retail Link > Site Map > E > Ethical Sourcing Documentation>Standards for Suppliers Manual (also on : /global-responsibility/ethical-sourcing]Appendix D: Additional Safety Requirements for BangladeshWalmart will initiate a review of active facilities in Bangladesh and will require corrective action, as noted in Appendix C, for any fire safety issues identified.In addition, all facilities must go through a mandatory electrical and building safety assessment provided by a credible independent external certification agency. Production may not begin until after the facility has passed the full Ethical Sourcing prequalification process, which includes the electrical and building safety assessment. Production in a facility that has not been prequalified will be deemed unauthorized subcontracting.While an overall global approach is necessary, there is a need for heightened attention to the risks specifically related to building structure in Bangladesh. A facility that meets one or more of the below Structural Fire Safety Criteria is deemed to be at high risk for fire related incidents and will be assessed as Red-Unauthorized and inactivated according to protocol. A facility assessed as Red-Unauthorized is no longer eligible for Walmart production for any retail market.Structural Fire Safety CriteriaResidential building converted into an industrial facilityFacilities in multi-story building with a ground-floor marketplace or commercial shops on any floorFacilities in multi-story building shared with other factories/enterprises under separate ownershipFacilities with a rooftop that does not meet legal requirements and is not 100% clearFacilities where there is a residence located within the buildingRooftop RequirementsRooftops must conform to all legal requirements and must be 100% clear. Evacuation must lead to a designated assembly point clear of the main roads and other obstructions during an emergency.Combining Factory IDs in Retail LinkA unique aspect of production in Bangladesh is the co-location of various facilities on different floors of multi-story buildings. Oftentimes, these facilities are owned by the same organization. In order to address this issue, effective immediately, multiple facilities in the same building under one owner will be combined into one Factory ID in Retail Link regardless of the suppliers attached.–All facilities in a building or compound that are producing the same product type (i.e. garments) are to be combined to one Factory ID.–When direct import and non-direct import facilities located in the same building are required to be combined, the non-direct import facility will be required to successfully complete the direct import Pre-Qualification process (including Factory Capability & Capacity and Supply Chain Security audits).–The facilities will be combined under one facility name but the other facility names will be referenced in the Comments section of the facility history screen in Retail Link for reference.–All audit histories will be transferred to the primary facility history.–The primary facility assessment will reflect the least favorable grading of the combined facilities.To complete this process, we will be asking all suppliers sourcing from Bangladesh to provide specific facility details.Audit Protocol for Multiple-Facility CompoundsThe protocol for including multiple facilities in a compound into one audit is outlined below. For facilities in a compound that have not been sourcing for Walmart, suppliers have until April 1, 2013 to work with these in preparation for inclusion in the audit process. If a combined facility refuses to participate in the audit or denies the audit firm access to facilities or documentation upon request, the entire facility will be assessed as Access Denied as per our standard Ethical Sourcing audit protocol. The facility will be inactivated precluding shipment and new order placement.Please be aware that audit firms are instructed to use the following guidelines related to Bangladesh facilities. All facilities in the building and compound involved in sourcing the same product type (i.e. garments) are to be included in the audit.Facilities from which non-similar products are sourced will require a walk-through for validation ofenvironmental, health and safety conditions, age violation related spot interviews, and observation for other high-risk issues.Fire License will be reviewed for all facilities in the building/compound.Building Approvals / Layout Plan will be reviewed for all facilities in the building/compound.Rooftop will be reviewed for compliance with all legal requirements and included in the audit findings.Joint Fire Drills will be confirmed among the facilities.Appendix E: Standards for Suppliers PosterPlease click herePoster text appears on the following page.Standards for SuppliersThe Standards for Suppliers (“Standards”) are Wal-Mart Stores, Inc.’s (“Walmart”) fundamental expectations from its suppliers related to social and environmental conditions. These Standards are utilized to evaluate employment practices and environmental compliance in those facilities producing merchandise for sale by Walmart. Suppliers must also comply with Walmart’s Gift and Gratuity and Conflicts of Interest Policies and conduct their business in an ethical manner and consistent with accepted accounting principles.The Standards must be visibly posted in English and in the shared language(s) of its employees in a common area at all facilities that manufacture products for Walmart and its affiliates.All Suppliers and their manufacturing facilities, including all subcontracting and packaging facilities, will be held to these standards. As a guide to help Suppliers understand the expectations and obligations of the Standards for Suppliers, Walmart has prepared the ethical and environmental Standards f or Suppliers Manual (“Manual”). A copy of the current edition of the Manual may be obtained at /ethicalsourcing.Standards1. Compliance with LawsSuppliers and their designated manufacturing facilities (“Suppliers”) must fully comply with all applicable national and/or local laws and regulations, including but not limited to those related to labor, immigration, health and safety, and the environment.2. Voluntary LaborAll labor must be voluntary. Slave, child, underage, forced, bonded, or indentured labor will not be tolerated. Suppliers shall not engage in or support trafficking in human beings. Suppliers shall certify that they have implemented procedures to manage the materials, including all labor related processes, incorporated into their products to ensure they comply with laws on slavery and human trafficking. Workers must be allowed to maintain control over their identity documents.3. Labor HoursSuppliers must provide workers with rest days and must ensure that working hours are consistent with the law and not excessive.4. Hiring and Employment PracticesSuppliers must implement hiring practices that accurately verify workers’ age and legal right to work in th e country prior to employment. All terms and conditions of employment including, but not limited to, hiring, pay, training, promotion, termination, and retirement must be based on an individual’s ability and willingness to do the job.5. CompensationSuppliers must compensate all workers with wages, overtime premiums, and benefits that meet or exceed legal standards or collective agreements, whichever are higher. Suppliers are encouraged to provide wages that meet local industry standards. Suppliers are encouraged to provide wage s and benefits that are sufficient to meet workers’ basic needs and provide some discretionary income for workers and their families.6. Freedom of Association and Collective Bargaining Suppliers must respect the right of workers to choose whether to lawfully and peacefully form or join trade unions of their choosing and to bargain collectively.7. Health and SafetySuppliers must provide workers with a safe and healthy work environment. Suppliers must take proactive measures to prevent workplace hazards.8. Dormitories and CanteenSuppliers who provide residential and dining facilities for their workers must provide safe, healthy and sanitary facilities.9. EnvironmentSuppliers should ensure that every manufacturing facility complies with environmental laws, including all laws related to waste disposal, air emissions, discharges, toxic substances and hazardous waste disposal. Suppliers must validate that all input materials and components were obtained from permissible harvests consistent with international treaties and protocols in addition to local laws and regulations.10. Gifts and EntertainmentSuppliers must not offer gifts or entertainment to Walmart associates.11. Conflicts of InterestSuppliers must not enter into transactions with Walmart associates that create a conflict of interest.12. Anti-CorruptionSuppliers must not tolerate, permit, or engage in bribery, corruption, or unethical practices whether in dealings with public officials or individuals in the private sector.13. Financial IntegritySuppliers must keep accurate records of all matters related to their business with Walmart in accordance with standard accounting practices such as Generally Accepted Accounting Principles (GAAP) or International Financial Reporting Standards (IFRS).Reporting ViolationsViolations of Walmart Standards can be reported confidentially in a local language. If you have knowledge that any of these standards are being violated, you are encouraged to report the issue. Contact methods are listed below.Email: ethics@World Wide Web: Phone: +1 (800) WM-ETHIC1-800-963-8442。
沃尔玛产品检验标准
沃尔玛产品检验标准公司内部编号:(GOOD-TMMT-MMUT-UUPTY-UUYY-DTTI-WALMART Stores, Inc.1. Introduction(略)2. Regulatory Compliance 符合规定Walmart Suppliers must comply with all laws, including Federal,State and Local laws, as required under the Supplier Agreement.供应商必须按供应商协议要求遵守联邦、州和地方法律。
3. Footwear Testing Program 鞋测试程序This is an annual testing program that involves testing of the following samples:年度测试程序包括测试以下样品:Footwear Pre-Production/Components Testing 鞋产前/部件测试Production Testing of Complete Shoe 整鞋的生产测试In-Store Testing 场内测试Warehouse Testing 仓库测试Other testing at the request of the Walmart New York Office Technical Department or Compliance Department 沃尔玛纽约办公室技术部或合规部要求的其他测试流程图Footwear Pre-Production/Component Testing Process 鞋产前/部件测试流程Manual Name: Walmart USA Footwear Revised: April 2010 43000双以上的订单需所有的新款,现有款式每年生产测供应商改善并提交重测第二次生产测生产测纽约申诉办公3000双及以内的订单Footwear Production Testing Process 生产测试流程NOTE1 Refer to Section 3.. Production Testing Incentive Program incorporated into Production Children's 样品测试通过FIT 第一次生产测试第二次生产测试 在100万双以内,每10万双超过100万双,每25万双合格或基本合格—关键沃尔玛或重关键规供应商改善并提交重测供应商按沃尔玛合规要求将改善计划送检合格或基本合格——关键沃尔玛POCO (注释第二次合格或基本合格——关键沃尔玛POCO (注释不合格,则提交纽约申诉办改善计划未被批准——改善计划批准,供应商合格——关键规定POCO 程序(注释3)——装不合格,则提交沃尔玛2:童鞋必须在每个生产步骤进行限制物质的测试items are tested for restricted substances at each production accumulation Direct Import and First Cost orders require testing (POCO) prior to shipment to the states. Domestic landed orders require Warehouse Testing (POCO) prior to allocation of order to thestores (refer to Section 3.3.2 of this manual).Manual: Walmart USA Footwear Revised: April 2010 5In-Store Quality Audit Process 场内测试流程Note1检测实验室根据沃尔玛订单,指定从商检测实验室通过零售链查找各个场内检测检测实验室从商店抽取指定的检测样品检测合格或基本合格,场内检测完成,报关键规定不合格,自动关键沃尔玛不合格或重大缺陷,私人品牌由纽约上诉办公不要求扩大抽要求扩大自关键规定不合格,报告提交沃尔玛合规部——产品召回,沃关键沃尔玛不合格或重大缺陷,私人品牌的报告送达纽约上诉办公室,授注释:所有的商品每年至少从商品抽样一次。
沃尔玛验厂零忍受项
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Raising the Bar提升标准 New Requirements for Facilities针对工厂的新要求
Ethical Sourcing to Review and Assess Audit Report 道德审核部门评审审核报告 Assessment Sent-Out 发送结果信
5 Days 5天 15 Days 15天 10 Days10天 1 Day 1天
Suppliers should ensure that they plan for this timeline and that they execute their responsibilities in a timely fashion. 供应商应确保根据该时间表制定计划并及时完成相关工作
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Audit Timeline 审核时间表 (35 Days 35天)
Action Item 操作程序
Factory Disclosed by Supplier in Retail Link 供应商在零售链上公开工厂信息
Timeframe 所需时间
Dependant Upon Supplier 取决于供应商
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Audit Scope 审核范围
Packing materials with logos/brands exclusive to Walmart 包装材料上印有沃尔玛专有标志或商标或提及沃尔玛的商品
Merchandise components bearing any mark associated with Walmart 商品零部件带有沃尔玛标志的任何商品
2014年6月最新WALMART质量验厂标准
7.ProductionmanagementandQCteamdiscussandworktogetherinsolvingQualityissues/concerns.(Documented)生产管理层和品质部门一起工作讨论解决品质问题(文件化)
3.Facilityhasseparateinspectionareaforeachdepartmentwithinspectiontablesandproperventilation.
每个部门有独立的检验区,配有检验桌,并且通风条件良好.
4.Facilityhasdocumentedandadequatepestcontrolprogramwhichincludesfrequentinspections(in-houseor3rdparty)工厂有文件化充分的虫害控制程序,该程序包括定期的检查(工厂内部或第三方)
8.Factorymaintainseffectivetraceabilitysystemthatcandetermineimmediatesourcefromrawmaterialtofinishedproduct.工厂拥有有效的追溯机制,从原材料到成品能立即追根溯源.
9.Factoryhassystemsandproceduresinplacetocontroltherisk(RiskAssessment)ofphysicalorchemicalcontaminationthatmaydamage/affectrawmaterials,process,equipment&tools,productsandpersonnelaswell.
沃尔玛验厂文件
– Respect for the individual 尊重个人 – Service to our customers 服务顾客 – Striving for excellence 追求卓越
• Hold our suppliers to the same goal in their contracting, subcontracting and
• Compensation工资福利 • Freedom of Association & Collective Bargaining自由结社和集体协商 • Health & Safety健康和安全 • Environment 环保
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Ethical Sourcing - An Introduction
降低业务中断的风险和相关财务影响
• Reduced audit frequency and associated costs due to factory improvements
减少审核频率和相关费用
• Improved quality of life for the workers 提升员工生活质量
Green绿色 Yellow黄色
Minor Violations低风险 Re-Audit in 2 Years 两年内重新审核 Medium-Risk Violations中等风险 Re-Audit in 1 Year一年内重新审核
High-Risk Violations 高风险 Re-Audit in 6 Months 半年内重新审核
to comply with local laws and Walmart standards 在合规改善方面向工厂提供必要的信息支持以符合当地法律和沃尔玛的要求
沃尔玛认证标准要求
沃尔玛认证标准要求
沃尔玛是全球最大的零售商之一,他们有一系列的认证标准和要求,以确保供应链中的商品符合一定的规范和要求。
以下是一些常见的沃尔玛认证标准要求:
1. 社会责任:沃尔玛要求供应商遵守劳工权益、安全与健康、禁止强迫劳动和童工等社会责任方面的规定。
供应商需签署《沃尔玛全球负责任生产协议》(Responsible Sourcing Agreement)。
2. 环境可持续性:沃尔玛鼓励供应商采用可再生能源、减少碳排放、节约水资源和减少废弃物等环境保护措施。
3. 产品安全和质量:供应商需保证产品符合相关的安全和质量标准,且需进行适当的检测和认证。
4. 可追溯性:沃尔玛要求供应商提供产品的可追溯性信息,包括原材料的来源、制造过程和供应链管理。
5. 包装要求:沃尔玛推行可持续包装要求,供应商需要遵守沃尔玛的包装准则,采用环保材料和减少包装废弃物。
6. 运输和物流:供应商需要合理规划和管理运输和物流,确保产品以高效和环保的方式送到目的地。
这只是一些常见的沃尔玛认证标准要求的例子,具体的要求可能因产品类型、地区和合同条件而有所不同。
为了与沃尔玛合作,供应商需要理解并遵守这些认证标准要求,并在供应链中进行相应的管理和合规措施。
沃尔玛对供应链安全的审核要求
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Sharing GSV Audit Results 分享GSV审核结果
• Factories which have previously performed GSV audit upon
request of other retailers/clients. 工厂之前已在其他零售商/客户的
Country risks ratings are provided on the next page and are updated every 6 months.国家/地区风险等 级(每六个月进行更新)见下页
8
SCS supplier training
Supply Chain Security 3rd Party Audit Firm 第三方审核机构 Third Party Audit Firms 第三方审核机构 There are approved by Walmart to perform Supply Chain Security audits.以下为沃尔玛认可的、具备供应链安全审核资质的第 三方机构 Intertek (ITS), Bureau Veritas (BV) Omega Compliance, Ltd (Omega) On site Audit Process:现场审核流程
5. Computer System Security
Computer accountability 电脑使用安全责任 Password Protection 密码保护
6. Merchandise Component Suppliers
Contractor Selecting Process 供应商筛选流程 Contractor Security Monitoring 供应商安全监管
沃尔玛产品检验标准
WALMART Stores, Inc.1. Introduction(略)2. Regulatory Compliance 符合规定Walmart Suppliers must comply with all laws, including Federal, State and Local laws, as required under the Supplier Agreement.供应商必须按供应商协议要求遵守联邦、州和地方法律。
3. Footwear Testing Program 鞋测试程序This is an annual testing program that involves testing of the following samples:年度测试程序包括测试以下样品:Footwear Pre-Production/Components Testing 鞋产前/部件测试Production Testing of Complete Shoe 整鞋的生产测试In-Store Testing 场内测试Warehouse Testing 仓库测试Other testing at the request of the Walmart New York Office Technical Department or Compliance Department 沃尔玛纽约办公室技术部或合规部要求的其他测试3.1 流程图Footwear Pre-Production/Component Testing Process 鞋产前/部件测试流程Manual Name: Walmart USA Footwear Revised: April 2010 43000双以上的订单需要测试女鞋高跟按4.1.7需要进行疲劳和撞击测试的,不论订单量多少,均应测试所有的新款,现有款式每年1X生产测试供应商改善并提交重测第二次测试生产测试生产测试纽约申诉办公室处理3000双及以内的订单不需要测试Footwear Production Testing Process 生产测试流程Refer to Section 3..3.1 Production Testing Incentive Program incorporated into Production process.NOTE² Children's items are tested for restricted substances at each production accumulation level.NOTE³Direct Import and First Cost orders require testing (POCO) prior to shipment to the states. Domestic landed orders require Warehouse Testing (POCO) prior to allocation of order to thestores (refer to Section 3.3.2 of this manual).Manual: Walmart USA Footwear Revised: April 2010 5样品测试通过FIT 审批程序 第一次生产测试 订单5万双以内第二次生产测试 订单5万-10万双 在100万双以内,每10万双测试一次超过100万双,每25万双测试一次合格或基本合格——装运关键沃尔玛或重大缺陷 关键规定供应商改善并提交重测供应商按沃尔玛合规要求将改善计划送检测实验室批准合格或基本合格——关键沃尔玛POCO (注释3)——装运第二次测试合格或基本合格——关键沃尔玛POCO (注释3)——装运不合格,则提交纽约申诉办公室处理改善计划未被批准——取消订单改善计划批准,供应商改善并提交重测合格——关键规定POCO 程序(注释3)——装运不合格,则提交沃尔玛合规部处理注释1:根据3.3.1生产测试鼓励措施 2:童鞋必须在每个生产步骤进行限制物质的测试 3:直接进口或第一手成本订单需要在装运前进行POCO 测试,本土订单在配送到各门店之前进行POCO 测试(参加3.3.2)In-Store Quality Audit Process 场内测试流程Note¹All items pulled from the store at least 1 x per year. Replenishable items pulled from the store 1 or 2 times per year based on Supplier performance (refer to section 3.3.1 of this manual)Manual Name: WM USA Footwear Revised: April 2010 6检测实验室根据沃尔玛订单,指定从商店取什么款式进行测试 检测实验室通过零售链查找各个场内检测商品是否可以取得检测实验室从商店抽取指定的检测样品(代表性尺码和全色系)检测合格或基本合格,场内检测完成,报告送达供应商关键规定不合格,自动扩大抽样重测关键沃尔玛不合格或重大缺陷,私人品牌由纽约上诉办公室决定重测,授权或国家品牌由采购/DMM 决定重测不要求扩大抽样重测要求扩大抽样重测自动关键规定不合格,报告提交沃尔玛合规部——产品召回,沃尔玛合规部向CPSC 报告召回关键沃尔玛不合格或重大缺陷,私人品牌的报告送达纽约上诉办公室,授权或国家品牌的报告送达采购/DMM ,由其在需要是通知产品撤柜注释:所有的商品每年至少从商品抽样一次。
【产品管理】沃尔玛产品检验标准
WALMART Stores, Inc.1. Introduction(略)2. Regulatory Compliance 符合规定Walmart Suppliers must comply with all laws, including Federal, State and Local laws, as required under the Supplier Agreement.供应商必须按供应商协议要求遵守联邦、州和地方法律。
3. Footwear Testing Program 鞋测试程序This is an annual testing program that involves testing of the following samples:年度测试程序包括测试以下样品:Footwear Pre-Production/Components Testing 鞋产前/部件测试Production Testing of Complete Shoe 整鞋的生产测试In-Store Testing 场内测试Warehouse Testing 仓库测试Other testing at the request of the Walmart New York Office Technical Department or Compliance Department 沃尔玛纽约办公室技术部或合规部要求的其他测试3.1 流程图Footwear Pre-Production/Component Testing Process 鞋产前/部件测试流程Manual Name: Walmart USA Footwear Revised: April 2010 43000双以上的订单需要测试女鞋高跟按4.1.7需要进行疲劳和撞击测试的,不论订单量多少,均应测试所有的新款,现有款式每年1X生产测试供应商改善并提交重测第二次测试生产测试生产测试纽约申诉办公室处理3000双及以内的订单不需要测试Footwear Production Testing Process 生产测试流程样品测试通过FIT 审批程序 第一次生产测试 订单5万双以内第二次生产测试 订单5万-10万双 在100万双以内,每10万双测试一次超过100万双,每25万双测试一次合格或基本合格——装运关键沃尔玛或重大缺陷 关键规定供应商改善并提交重测供应商按沃尔玛合规要求将改善计划送检测实验室批准合格或基本合格——关键沃尔玛POCO (注释3)——装运第二次测试合格或基本合格——关键沃尔玛POCO (注释3)——装运不合格,则提交纽约申诉办公室处理改善计划未被批准——取消订单改善计划批准,供应商改善并提交重测不合格,则提交沃尔玛合规部处理In-Store Quality Audit Process 场内测试流程Note¹检测实验室根据沃尔玛订单,指定从商店取什么款式进行测试 检测实验室通过零售链查找各个场内检测商品是否可以取得检测实验室从商店抽取指定的检测样品(代表性尺码和全色系)检测合格或基本合格,场内检测完成,报告送达供应商关键规定不合格,自动扩大抽样重测关键沃尔玛不合格或重大缺陷,私人品牌由纽约上诉办公室决定重测,授权或国家品牌由采购/DMM 决定重测不要求扩大抽样重测要求扩大抽样重测自动关键规定不合格,报告提交沃尔玛合规部——产品召回,沃尔玛合规部向CPSC 报告召回关键沃尔玛不合格或重大缺陷,私人品牌的报告送达纽约上诉办公室,授权或国家品牌的报告送达采购/DMM ,由其在需要是通知产品撤柜Footwear Production Warehouse Testing (POCO) Process 仓库测试(POCO )流程Manual: Walmart USA Footwear Revised: April 2010 7关键沃尔玛不合格,则提交纽约申诉办公室处理关键规定不合格,则提交沃尔玛合规部处理生产样品有一项安全/规定要求检测不合格检测实验室通知海外品保经理、采购和工厂,告知测试不合格涉及的订单已经启动了POCO 程序关键规定不合格,改善计划提交沃尔玛合规部批准的检测试验室改善的样品提交重测,样品由第三方采样并盖戳关键沃尔玛不合格改善计划批准工厂立即停止生产直接进口或第一手成本订单重测合格,工厂恢复生产重测不合格, 见生产测试程序审核员选取生产样并盖戳,在装运前送检测实验室本土或落地订单放行,产品发沃尔玛仓库沃尔玛人员从美国仓库选取样品,在配送前送检测实验检测合格,POCO 暂停,相应的订单放行——装运关键沃尔玛不合格,则提交纽约申诉办公室处理关键规定不合格,则提交沃尔玛合规部处理 检测合格,POCO 暂停,产品配送到各门店3.2 Footwear Pre-Production/Component Testing 鞋产前/部件测试It is the Supplier’s responsibility to ensure that all footwear components and/or pre-production samples are submitted to the laboratory on a timely basis and no later than 60 days prior to the ship date.供应商应当确保及时且不迟于装船前60天将部件和样品送检。
W-Mart 验厂等级评定明细
沃尔玛验厂规定工作时数:供货商应遵守其营业地的地方标准和适用法律,采用合理的雇员工作时数。
供货商的雇员每6天不得工作超过72小时或每个连续的24小时周期内总工作时数不得超过14小时。
供货商之工厂应该朝每一工作周60小时的目标努力。
Wal-Mart不会采用那些经常要求员工在法律规定的工作时数之外工作,而没有依法给予适当的报酬的供货商。
雇员应被准予合理的休假天数(至少每7天有一天休假日)和请假权利。
强迫或囚禁劳工:沃尔玛验厂不允许强迫或囚禁劳工的情形。
童工:沃尔玛验厂不允许使用童工。
Wal-Mart不接受使用童工的供货商或分包商之产品。
不得雇用任何年龄小于制造业司法所规定的人员。
无论如何,供货商及其分包商皆不得雇用年龄小于14岁的工人。
歧视/权利:所有聘雇的条件皆根据个人的工作能力,而非个人的特征或信仰。
沃尔玛验厂会选择那些不因种族、肤色、国籍、性别、性倾向、宗教、残障或其它类似因素而歧视他人的供货商。
结社自由和集体谈判权利:供货商应尊重雇员是否参加任何团体的自由,只要这类团体在他们国家是合法。
供货商不得干涉、阻扰或禁止这类合法的活动。
移民法和政策的遵守:供货商仅能够雇用或使用有工作证的合法工人。
在批准工人工作之前,供货商必须审核他们的工作证正本(非复印件)以确定所有工人的合法身份。
务必实施工人合法身份确认手续。
供货商必须经常审计雇员代理机构,walmart验厂监督政策的遵守。
工作环境:制造沃尔玛验厂销售商品的工厂应该提供适当的医疗设施,并确保所有的生产和制造程序是在合乎工人健康、安全的条件下进行。
沃尔玛验厂不与任何提供不健康或危险工作环境;或利用精神或肢体惩戒方法的供货商有业务来往。
检查权:沃尔玛验厂或由沃尔玛验厂指派的第三方会采取一些行动,例如检查工厂,来实施和监督以上这些标准。
保安:供货商应在所有的制造工厂和仓储设施采取适当的保安措施,并实施供应链保安程序以预防非列于货单的货柜混入出口货运(如禁药、炸药、危险生化物品和/或其它违禁品)。
Walmart-沃尔马(人权)验厂标准(中英文版)
Remark:
1.If one critical violation was found, (such as slave labor, forced labor, child labor, physical abuse to the workers, etc.) this
factory should be out, the overall rating of the audit should be at risk.
(如果发现1个严重缺陷点,如狱工,童工,对工人体罚等),工厂将会被停用,本次验厂结果是此工厂存在很大风险。
)
2.If three to five (include) major violation were found, the overall rating of the audit should be Need Improvement.
(如果发现3~5个(含5个)主要缺陷点,本次验厂结果是此工厂需要改善。
3.If two or less major and six or less minor violation were found, the overall rating of the audit should be Acceptable, and
Need Improvement.
如果发现2个以下主要缺陷点和6个以下次要缺陷点,本次验厂结果是此工厂可接受使用但需要改善。
沃尔玛供应商工厂认证手册
质。
3
第二章 – 定义
下列的词汇当使用于本手册、审计及认证时将具有以下的意义:
• Wal-Mart Wal-Mart 百货集团及其附属公司。
4. 在收到年度审计或跟进审计内容的时候,供应商有责任在审计结果信件中所述的期 限内跟进违规的纠正并积极配合Wal-Mart 工厂认证部门。
5. 若拒绝 Wal-Mart 指派的审计员进入工厂进行审计,该工厂将自动被评为“不合格” (细节请参照第七章)。不能进入工厂,审计员便无法判断工厂是否符合 “供应商 标准”。若审计的对象是美国本土进口供应商的工厂,则将收取相应的审计费用。
• 供应商 Wal-Mart 百货集团和其附属公司与之签约提供货品 / 服务的供应商。
• 美国本土 进口供应商 提供商品给 Wal-Mart 销售的供应商,但是 Wal-Mart 既非这些商品的注册进口商 也非制造商。
Wal-Mart 美国本土进口供应商的工厂认证计划,包括第三方对工厂条件的审计。供应 商负责申请和支付这类的审计的费用,并纠正不符合标准的结果。
一般来讲,认证内容,评估结果信件及其它附加文件将会在 2 周内告知。
日程安排 审计日程是由 Wal-Mart 全球采购办公室或授权的第三方机构安排。第三方 审计员已经收到指示,凡与 Wal-Mart 相关的供应商和 / 或工厂的来电,都 将转告 Wal-Mart 工厂认证部门。
承包商和分包商 有时候,承包商可能雇佣另一家工厂来分担订单上部分或全部的生产。如 果承包供应商雇佣工厂来生产任一部分商品,该工厂便被视为分包商。
怎样和WALMART做生意——全球家纺买家系列之(一)
怎样和WALMART做生意全球家纺买家系列之(一)如何找到客人,并且找到合适自己的客人一直是中国广大供应商的挑战。
我们发现有的工厂对客人有很大的粘合度,容易建立长期的客供关系做到真正的双赢,而更多的工厂老是处于被客人选择的地位。
这里面的原因实在是错综复杂,但最重要的一定是互相了解——知己知彼,才能百折不挠,然后通过磨和,最终达成长期合作。
从今天开始:我们将做一个系列(每周一篇)介绍中国家用纺织企业在全球范围内的客人们。
首先从零售商也就是全世界各地的百货商们开始,以后还会介绍和中国贸易非常成功的资深进口商社,中间贸易商等等。
我们将站在一个中国家用纺织品企业的角度开始认识全世界潜在的客户,小编会认真做好市场调查,访问各位行业资深老大,反复核实整理后呈现给大家。
欢迎您的任何建议和指正。
从今天起,小编陪伴各位共同成长 !美国WALMART全球最大的市场是美国,美国第一大零售商无可争辩的是: WAL-MART 无可置疑,我们的第一讲肯定是: WAL-MART 沃尔玛一:背景介绍1、沃尔玛公司(Wal-Mart Stores,Inc。
)(NYSE:WMT)是一家美国的世界性连锁企业,以营业额计算为全球最大的公司,其控股人为沃尔顿家族。
总部位于美国阿肯色州的本顿维尔(Bentonville)。
沃尔玛主要涉足零售业,是世界上雇员最多的企业,连续三年在美国《财富》杂志世界500强企业中居首位。
沃尔玛公司有8500家门店,分布于全球15个国家。
沃尔玛在美国50个州和波多黎各运营。
沃尔玛主要有沃尔玛购物广场、山姆会员店、沃尔玛商店、沃尔玛社区店等四种营业方式。
2、沃尔玛的第一个特点就是采购量大:事实上,沃尔玛的年销售额相当于全美所有百货公司的总和,而且至今仍保持着强劲的发展势头。
在中国所有出口企业的心目中,沃尔玛的订单潜力大是其它零售商无可比拟的。
当然我们是从整体采购数量这个角度看这个问题,具体落实到每个具体定单是没有办法来一一比较的。
Walmart 工厂产能和产量审核
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QA Operations
Factory Capability and Capacity Audit (FCCA)
FCCA – When?
•“NEW” Factory Pre-Qualification
points being met.
• Re-application for FCCA audits will depend on correction of all non-compliances. (Note:the corrective action plan will be reviewed by the audit company and approved an authorized quality / technical associate).
FCCA – Why? To ensure factories are:
• Capable of producing the proposed product • Can produce safe and legal product
• Able to produce the proposed order quantities on time
warehouse, new facilities housing new production lines
•*Subject for MQE review and approval
3 QA Operations
Factory Capability and Capacity Audit (FCCA) • All FCCA audits will be conducted by Walmart designated 3rd Party
沃尔玛Supplier Manual供应商手册第五版
沃尔玛道德标准Supplier Manual供应商手册Revision 5第5版Wal-Mart Stores,Inc.508Southwest8th StreetBentonville,AR72716-0830USASourcing ethically through a socially responsible program采取道德的方式与恰当的措施采购我们的商品Table of Contents目录Direct Import Supplier in comparison with Do mestic Import Supplier直接进口供应商与国内进口供应商的比较 (4)Direct Import Supplier in comparison with Domestic Import Supplier直接进口供应商与国内进口供应商的比较 (4)Introduction导言 (7)Definitions定义 (9)Before the Audit审核之前 (13)Factory Security Checklist (For Direct Import Supp liers Only)工厂安全检查清单(仅限于直接进口供应商) (14)The Audit审核 (29)Assessment Definitions and Management Process审核结果定义及管理程序 (32)Red-Disapproved Process“红色–冻结”程序 (36)Reasons to receive a Red–Disapproved assessment导致“红色–冻结”的原因 (36)Execution of the Red-Disapproved Process“红色–冻结”程序的执行 (37)Consequences for a Disapproved Factory工厂被冻结的后果 (37)Removal from “Red-Disapproved”STATUS“红色–冻结”状态的解除 (37)Red-Access Denied ~ Right of Inspection红色-拒绝进入~检查权 (39)Examples:示例: (39)Consequences for“ACCESS DENIED/R IGHT OF INSPECTION”“拒绝进入/检查权”的后果 (40)Removal from “ACCESS DENIED/RIGHT OF INSPECTION”status“拒绝进入/检查权”状态的解除 (40)Production Compliance Policy for Supplie rs– The 3Strike Policy供应商生产行为准则 – ”三次警告”政策 (41)Wal-Mart Proprietary Brand Suppliers沃尔玛自有品牌供应商 (43)Appendix A(AREAS OF EMPHASIS DURING AUDIT)附录A(重点审核范围) (44)Appendix B(STANDARDS FOR SUPPLIERS)附录B(供应商标准) (53)Appendix C(Additional Information)附录C(附加说明) (59)Direct Import Supplier in co mparison with Domestic Import Supplier直接进口供应商与国内进口供应商的比较Domestic Import Suppliers and Direct Import Suppliers sell imported merchandise to Wal-Mart Stores, Inc. and its subsidiaries. However, the method of disclosing the factories and the initiation of the Ethical Standards audits will depend on whether the supplier is a Domestic Import Supplier or a Direct Import Supplier. The purpose of this manual is to provide guidance regarding the EthicalStandards audits for each type of supplier in the various markets. When the term “supplier” is used without reference to Direct Import or Domestic Import, it encompasses both types of suppliers.国内进口供应商与直接进口供应商向沃尔玛百货集团及其属下分公司销售进口商品。
2012-8-21 Wal-Mart SCS audit Training training chinese
*Notes: International market program will start from end of March. The dates for each market’s roll out will be published separately. 针对国际市场的供应链安全项目将自三月底开始执行,各个市场的具体执行 日期将分别公布
2011
Walmart Supply Chain Security Program
“Committed to ensuring safe global commerce”
Global Sourcing Asset Protection and Security
About Supply Chain Security 供应链安全审核 Supply Chain Security covers different areas including: 1. Factory Facility Security 工厂实体安全 Physical access control 厂房进出的控制 Perimeter fencing / wall 四周的围栏/围墙 Gates & gate houses 大门和大门值班室 Parking 停车位 Building structure 大楼建筑结构 Locking devices & Key controls 门锁及钥匙的管控 Lighting 照明 Alarms systems & video surveillance cameras 报警系统
工厂大门门卫对出厂卡车进行检查, 验证记录、货柜及拖车号, 并核对出货记录及封条号
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SCS supplier training
沃尔玛:沃尔玛供应链安全计划
About Supply Chain Security 供应链安全审核
Supply Chain Security covers different areas including:
1. Factory Facility Security 工厂实体安全 ➢ Physical access control 厂房进出的控制 ➢ Perimeter fencing / wall 四周的围栏/围墙 ➢Gates & gate houses 大门和大门值班室 ➢Parking 停车位 ➢Building structure 大楼建筑结构 ➢Locking devices & Key controls 门锁及钥匙的管控 ➢Lighting 照明 ➢Alarms systems & video surveillance cameras 报警系统
6 SCS supplier training
New factory -- Pre-qualification Process 新工厂预审步骤
• New factory
– May receive a Factory ID supplier can submit a product offer, before factory become active with all ES, FCCA and SCS satisfied 新工厂将会收到一个工厂ID供应商可以递交产品报价,
*Notes: International market program will start from end of March. The dates for each market’s roll out will be published separately.
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September 1, 2015
以下标准是与工人待遇有关。
第一,自愿劳工,所有工人必须是自愿工作。禁止使用奴役、童工、未到法定 年龄工人、强迫、抵债或契约劳工。
供应商不得支持或参与贩卖人口,并保证已采用适当规范来管理融入其产品的 材料和流程,确保该等材料和流程遵守与奴役和贩卖人口有关的所有适用法律。 供应商必须允许工人自行保管其身份证件,且在法律允许的前提下自由行动。
September 1, 2015
工时相关条款中规定,供应商必须确保工作时间符合法律规定,不存在过度工 作现象。
工时每周不得超过 60 小时,包括最多 48 小时正常工作时间和 12 小时加班时间。
供应商必须确保将所有工作时间(包括计件工人的工作时间)全部通过准确可 靠的记录系统进行记录。
供应商必须根据适用法律规定保证工人的 休息日、节假日以及适当休假。如果 针对休息日没有适用的法律或法规,则必须符合 Walmart 的最低标准: 至少每 7 个日历日应安排工人休息 1 天。工人可能自愿在休息日工作,但不应允许超过 每两周一次。
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September 1, 2015
责任采购是通过对社会和环境负责的供应链购买和销售商品的行为,通过监督 和加强工作条件和环境实践来实现。
September 1, 2015
第一条是遵守法律。
供应商必须遵守所有国家和地方法律以及《Walmart 供应商标准》。
如果国家和地方法律与 Walmart 标准之间存在任何差异,供应商则应按照最严 格的规定来要求自己。
该等法律和标准适用于供应商使用的所有设施,包括零部件设施、分包设施以 及与制造流程相关的所有活动。
在孟加拉国从事生产的供应商必须遵守最新版本的《孟加拉国工人安全联盟、 消防安全以及结构完整性标准》,以及与孟加拉国相关的《Walmart 供应商标 准》。
另外还有针对巴基斯坦的消防及建筑安全的特殊规定。请参考 Walmart 供应商、 工厂及审核员消防安全培训课程单元了解更多细节。
WAL-MART STORES, INC.
供应商不得禁止或限制工人的合法生育权。
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September 1, 2015
供应商向所有工人支付的工资、加班费和福利必须达到或超过法律规定或集体 协议的约定,并以较高者为准。
紧急出口路线必须带有方向标志、配备照明而且保持畅通无阻。
紧急出口必须专门指定为紧急出口,带有照明“出口”标志,并采用大部分工人 使用的语言。
紧急出口门禁止上锁,保持畅通无阻,在第一台阶之前有至少 1 米或 3 英尺的 楼梯平台,以及
紧急出口窗禁止上锁,保持畅通无阻,而且在出口方向有楼梯平台。
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September 1, 2015
生活消防安全标准包括:
• 及时逃生。在紧急情况下工人必须能够安全及时地退出设施。 • 紧急准备培训。 • 设施措施可确保该设施配备必需基础设施,能够保护工人的生命安全。 • 消防措施,应对火灾,以及 • 消防防护,预防火灾。
供应商标准是 Walmart 就社会、环境、健康及安全条件对供应商提出的基本期 望。
为 Walmart 及其子公司生产产品进行销售的所有供应商都应遵守这些标准,并 有责任核查他们的设施、使其符合标准。
这些标准可能会进行修订。供应商有责任及时按照零售链接上贴出的《供应商 标准手册》最新版本规范自身行为。
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September 1, 2015
本概述文件中呈现的材料并不包括供应商标准的所有细节。供应商必须参考本 培训开头的有用资源中列出的补充文件。
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September 1, 2015
培训必须根据紧急行动计划和疏散演习进行。
紧急行动计划培训必须至少包括消防防护、疏散程序以及消防设备的使用。
疏散演习必须涵盖所有楼层和班次,与大楼内的所有居住者联合进行,并进行 文件记录。
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September 1, 2015
在招聘时供应商必须先准确核实工人的年龄及其在当地的合法工作权,再予以 录用和雇用。
外籍工人必须以合法手段停留在所在国,且在整个雇佣期内拥有合法工作许可。 供应商在雇佣员工之前必须核实其合法工作权,并保持文件记录,为外籍工人 获取在所在国的工作权。
供应商必须向所有符合资格的员工提供所有法定的休假、福利、奖金以及工作 假期。
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September 1, 2015
最后,供应商必须鼓励与工人进行良好沟通,公平对待所有工人,无论工人选 择依法和平地组织还是加入所选择的工会,还是选择集体谈判,都尊重他们的 权利。
即使任何地方法律或法规允许雇用较年幼的工人,供应商也不得雇用任何年龄 在 14 岁以下的童工。
未满 18 岁的工人被视作未成年工,按照法律要求必须允许其完成任何义务教育, 而且不准从事危险工作。
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为确保合规性,供应商必须委派一名员工或多名员工负责所有设施来源的合法 性。该员工必须对所有设施运行都清楚,以确保符合规定。
对于疏于保持足够工厂透明度的供应商,Walmart 可立即终止业务关系。
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September 1, 2015
供应商必须为员工提供一个安全健康的工作环境,并采取预防性措施来防止或 控制工作场所危险。
健康安全标准适用于所有设施、宿舍和餐厅以及托儿所或儿童保育设施。
设施将从以下方面进行评估:
• 健康和安全标准,包括行业特定安全标准 • 健康和安全培训 • 防止工人发生意外事故和受伤的程序和防护措施 • 急救方案 • 卫生设备,包括供水系统和饮用水 • 工人个人防护装备 • 危险、易燃、易爆材料的储存和处理 • 设备、机器、电力、建筑以及生命消防安全
本培训中包含的项目被选为行动项目,它们能够为工人和工厂在社会、健康、 安全和环境条件方面产生显著的影响。
供应商和工厂需要确保合规性。
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供应商不得因工人提出关于遵守任何合法集体谈判协议的问题而报复工人。
供应商不得因工人或其代表参与或加入于某个合法工会而非法歧视工人。
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这些标准必须张贴在所有设施公共区域的显眼位置,以英文和工人的共同语言 呈现,以帮助工人了解自己公司做出的承诺内容。
现在让我们逐条回顾这些标准。
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工人个人人格及其尊严应受到尊重。
所有雇佣条款和条件,包括但不限于聘用、薪酬、培训、晋升、解雇和退休, 必须基于个人有能力且有意愿从事该工作。
供应商必须向每位工人提供符合适用法律的用工条款和条件。另外条款与条件 还必须采用工人的本土语言。
供应商应建立明确易懂且可为所有工人获悉的书面纪律处分程序。所有纪律处 分都应进行记录并保存在工人档案中。
设施的每一班次以及公司占用建筑的每一楼层都必须至少有两名指定紧急应变 人员。作为紧急应变人员必须经过培训,并且佩戴明显的标识。
RESPONSIBLE SOURCING AUDIT ORIENTATION V.1 - SIMPLIFIED CHINESE
September 1, 2015
欢迎参加责任采购审核入门培训。 本概述文件应与《供应商标准手册》结合使用。 本次培训大约需要 30 分钟。
WAL-MART STORES, INC.
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September 1, 2015
本文对 Walmart 责任采购流程进行了概述,主要包括: