商务英语学习-英语email写作练习
商业英语邮件格式范文(精选22篇)
商业英语邮件格式范文(精选22篇)商业英语邮件格式范文第11篇At the beginning of the email 邮件开头Thanking your reader is a wonderful way of opening an email. It sets the right tone and makes the reader feel appreciated, which is particularly vital if you require future help from them.1、Thank you for contacting us. 谢谢您联系我们。
If someone writes to enquire about your pany’s services, begin your email with this sentence. Show your appreciation for their interest in working with your pany.2、Thank you for your prompt reply. 谢谢您的准时回复。
When a client or colleague replies to a previous email in a short amount of time, notice and acknowledge this. If the reply wasn’t quick, simply removing “prompt” will work, or, you can opt for, “Thank you for getting back to me.”3、Thank you for providing the requested information. 谢谢您提供我们需要的信息。
If you have asked someone for information, and they took the time to send it to you, use this sentence to demonstrate that you value what they’ve done.4、Thank you for all your assistance. 谢谢您的援助。
商务英语邮件写作题目
商务英语邮件写作题目Dear [Recipient's Name],I hope this email finds you well. I am writing to discuss an upcoming business opportunity that could greatly benefit both of our companies.Firstly, I would like to introduce our company, [Your Company Name]. We are a leading provider of [Your Company's Products/Services] in the industry, with a strong track record of delivering high-quality solutions to our clients. Our commitment to excellence and customer satisfaction has earned us a solid reputation in the market.I have recently come across your company, [Recipient's Company Name], and have been impressed with the innovative products and services you offer. It seems that our companies share a common goal of delivering exceptional value to our customers.After conducting a thorough market analysis, I believe there is a great potential for collaboration between our companies. Specifically, I would like to propose a strategic partnership that would leverage our respective strengths and expertise to create a mutually beneficial arrangement.To begin with, I suggest organizing a meeting where we can discuss the details of this partnership in person. This would provide us with an opportunity to further explore how our companies can complement each other and work together towards achieving our shared objectives. I am available for a meeting at your convenience, either in person or via video conference.Additionally, I would like to highlight some specific areas where I believe our collaboration would be particularly advantageous. Firstly, our research and development teams could work together to develop new and innovative products that would address the evolving needs of our customers. This would allow us to stay ahead of the competition and maintain a strong market position.Secondly, our sales and marketing teams could collaborate on joint promotional activities. By combining our efforts, we could reach a wider customer base and increase our market share. This could include joint advertising campaigns, trade show participation, and cross-promotion of our products and services.Furthermore, I believe there is a great potential for knowledge sharing and learning from each other's best practices. This could be achieved through regular meetings, workshops, and training sessions. By exchanging ideas and experiences, we could both benefit from valuable insights and improve our own operations.In terms of the financial aspects of this partnership, I am open to discussing different options that would be fair and mutually beneficial for both parties. This could include revenue sharing, joint investment, or any other arrangement that aligns with our shared goals and objectives.I am confident that a partnership between our companies would result in significant growth and success. I look forward to discussing this opportunity further and exploring how we can create a win-win situation for both of us. Please let me know your availability for a meeting, and I will be more than happy to coordinate the logistics.Thank you for your time and consideration. I am excited about the potential of working together and I am confident that our collaboration would be a fruitful one. I look forward to your positive response.Best regards,[Your Name][Your Position][Your Company Name][Contact Information]。
商务英语写作考试试题
商务英语写作考试试题一、选择题（共 20 题，每题 2 分）1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题（共 10 题，每题 2 分）1、 The three main parts of a business letter are the ＿_________, the body, and the closing2、 A ＿_________ is a short written message used for internal communication within an organization3、 In a business report, the ＿_________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message ＿_________ and to the point5、 The ＿_________ is the person or group to whom a business letter or email is addressed6、 A ＿_________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using ＿_________ language helps to ensure clarity and understanding8、 The ＿_________ of a business email should be specific and convey the main idea of the message9、 A ＿_________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific ＿_________ to support your complaint三、简答题（共 5 题，每题 8 分）1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题（共 2 题，每题 20 分）1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。
商务英语信函写作习题
商务英语信函写作习题《商务英语信函写作》练习题I.I.Choose the best answer:1. 1.Please let us know _____the tendency of your market.a. forb. inc. ofd. with2. We _____ like to know more about the products you advertised in South Asian Trade.a. couldb. wouldc. shouldd. had3. We are now _____ your inquiry of October 12th.a. on receipt ofb. upon receipt ofc. in receipt ofd. in reception of4. We have received your enquiry of 15 July____you advise us of your interest in Cashmere.a. in whichb. from whichc. at whichd. which5. We have received your letter of September 12, _____ we are glad to know that you are interest in our electric heaters.a. whichb. at whichc. in whichd. from which6. We shall be pleased to send you the necessary information _____ our machine tools.a. onb. aboutc. ofd. in7. Our catalog ____ shows various types of bathroom fittings and their available sizes.a. enclosedb. that enclosedc. is enclosedd. which enclosed8. I want to acquaint myself _____ the supply position of steel products.a. ofb. withc. ford. about9. We must insist _____ hearing from you within the next 10 days.a. inb. overc. ond. to10. All prices must be quoted _____ US dollars.a. inb. onc. ford. as11. As requested, we are _____ our quotation and shall appreciated your placing orders with us as early as possible.a. acceptingb. takingc. submittingd. thinking12. Your import manager wrote us last week that our price was _____ and asked us to secure supplies.a. acceptableb. managerialc. impossibled. unfortunate13. Our quotation _____ 30,000 tons of corn is valid for 10 days.a. tob. afterc. ifd. for14. Please _____ us for the supply of the items listed in the enclosed inquiry form.a. giveb. offerc. quoted. send15. Please keep us posted of the developments in your market _____ we can adjust our quotations to the extent you indicate.a. so thatb. such thatc. as long asd. so long as16. Please let us have your lowest quotation on CIF Lagos basis _____ 500 pieces of 24” electric fans.a. inb. atc. ford. on17. Please reply _____ fax if you find our quotation acceptable.a. inb. with ac. byd. with18. We agree to the amendments to the contract _____ requested in your letter of May5.a. to beb. likec. whend. as19. We can not make any offers as the goods are _____.a. without stockb. out of stockc. no stockd. not in stock20. We _____ you for the special offer you send us.a. thankb. appreciatec. are gratefuld. are indebted21. We are offering you goods _____ the very high quality.a. ofb. atc. ford. with22. We are pleased to _____ your offer and place a trial order with you.a. make advantage ofb. make use ofc. take advantage ofd. take use of23. We would make you the following offer, subject to your reply __us not later than May 8.a. reachb. reachingc. reachesd. being reached24. Please make us your best possible firm offer on CIF New York basis _____ terms of payment and the earliest date of shipment.a. which was statingb. statingc. statesd. stated25. A growing demand can _____ increased price.a. resultb. result toc. result ind. result from26. CIF is a price term, meaning the price includes the cost ofgoods, the insurance and _____ for carrying the goods up to the destination.a. paymentb. freightc. premiumd. forwarding27. As you are our regular customer, we think we may concede _____ price provided you give us an order for a minimum of 100 units.a. withb. atc. ind. to28. We need an agent in that country to help us to _____ our products.a. marketb. displayc. disposed. buy29. Because of the____nature of the agreement, I was reluctant to discuss with him in office.a. confidentialb. reheatedc. secretd.sophisticated30. Our service representative will phone you to make an appointment __your convenience.a. inb. forc. atd. of31. The bank will, as _____ by the national policies, give joint venture active support.a. called atb. called forc. called forthd. called off32. _____ we would like to co-operate with you, we do not think there is room for a reduction in our price.a. Evenb. Asc. Muchd. Much as33. _____ you can make a reduction of 5% no business is possible.a. In caseb. Providedc. Ifd. Unless34 _____ you can reduce your quotations, we shall have to buy elsewhere.a. Beforeb. Afterc. Seeing thatd. Unless35. The contents of the bidding documents mentioned above shall be _____.a. as followingb. as followedc. as followd. as follows36. All their orders have been _____.a. doneb. executedc. effectedd. made37. As you failed to make delivery in time, we have no choice _____ our order with you.a. but to cancelb. but cancelc. but cancelingd. but cancelled38. I have looked _____ your order, and I can assure you that everything is on schedule.a. atb. onc. withind. into39. We confirm _____ from you the following commodities.a. to purchaseb. purchasec. having purchasedd. to have purchased40. On October 15, my company entered _____ an agreement with your firm to purchase a total of 18,000 gallons of house paint.a. tob. onc. intod. at41. Please advise at what price your clients will place orders_____ us.a. ofb. forc. byd. with42. Please indicate on the enclosed your order form____you will place a cash order now.a. whenb. whetherc. untild. unless42. But for their assistance our company would not have made such a great progress _____.a. soon than what had expectb. soon than what was expectedc. sooner than what wasd. sooner than what had been expected43. We expect _____ a trial order with you in the near future.a. to have placedb. to placec. to placingd. placing44. We look forward to _____ a trial order.a. receivingb. receive from youc. receiptd. receipt you45. We trust that the high quality of our products will _____ you to place a repeat order.a. appealb. inducec. attractd. seduce46. As our factory is now fully occupied with orders, we regret having to _____yours.a. refuseb. declinec. rejectd. return47. Some customers requested us to _____ our price because they consider it too high.a. bring downb. get downc. put downd. take down48. The car I bought last week _____ me $3,000.00.a. costb. spendc. costedd. spent49. The price of all laptop computers will _____ by 10 percent on May 1.a. depressb. descendc. declined. devalue50. We also wish to advise you that the price we quoted are our _____ prices.a. newb. cheapc. rock bottomd. easiest51. We prefer your quotation _____ CIF San Francisco basis.a. forb. withc. ond. at52. We are pleased to enclose a _____ quotation for bathroom showers.a. detailb. detailedc. detailingd. details53. We find your quotation for _____ much too high.a. women blousesb. woman’s blousesc. women’s blousesd. blouses54. We have been souring from local firms who _____ send us quotations regularly.a. are used tob. use toc. used tod. is used to55. I am sure we can work out a _____ arrangement to handle the repairs.a. satisfiedb. satisfactoryc. satisfyingd. satisfy56. I would appreciate _____ me an up-to-date price list for your supplies.a. if you would sendb. you sendc. that you would sendd. your sending57. Could you allow me _____ 30 days to clear my account?a. anotherb. a furtherc. additionald. an extra58. At this restaurant, you can pay _____ credit card.a. inb. withc. byd. fromII. Put the following sentences into English:1. 1.为使我们熟悉贵公司的产品，我们需要一些技术方面的细节。
英语作文电子邮件范文练习
英语作文电子邮件范文练习1. 求职信(Job Application Email)Subject: Application for the Marketing Coordinator PositionDear [Hiring Manager's Name],I hope this email finds you well. I came across the job posting for a Marketing Coordinator at [Company Name] and felt compelled to apply. With my background in marketing and my passion for creative campaigns, I believe I would be an excellent fit for the role.Please find attached my resume for your consideration. I have a Bachelor’s degree in Business Administration with a focus on Marketing from [University Name]. During my time at university, I completed several internships that allowed me to develop my skills in market research, campaign planning, and social media management.I am particularly drawn to [Company Name] because of its innovative approach to marketing and the opportunity to work with a diverse team. I am confident that my proactive mindset and ability to work under tight deadlines make me a strong candidate for this position.I am eager to discuss how my qualifications align with theneeds of your team. Thank you for considering my application.I look forward to the possibility of contributing to your esteemed company.Warm regards,[Your Full Name][Your Contact Information]2. 请求信息(Request for Information Email)Subject: Inquiry About Study Abroad ProgramsDear [Study Abroad Office or Advisor's Name],I hope this message finds you well. I am a student at [Your University Name], majoring in [Your Major], and I am interested in learning more about the study abroad programs offered through our institution.Specifically, I am curious about the opportunities for studying in [Country or City of Interest]. Could you provide me with more details regarding the courses available, the duration of the program, and any prerequisites I might need to fulfill?Additionally, I would appreciate information on financial aid, scholarships, or any other funding options that may be available to assist with the costs associated with these programs.Thank you for your time and assistance. I look forward tohearing back from you soon.Best regards,[Your Full Name][Your Contact Information]3. 投诉邮件(Complaint Email)Subject: Issue with Recent Purchase - Order #123456Dear [Customer Service Manager's Name],I am writing to express my dissatisfaction with the recent purchase I made through your website, order number#123456. The product, which was supposed to be delivered on [Expected Delivery Date], has not yet arrived, and the tracking information provided has not been updated since [Last Update Date].I have attempted to contact your customer service department via phone and chat multiple times, but have not received a satisfactory response. This situation has caused significant inconvenience, as the product was intended to be a gift for a special occasion that has now passed.Given these circumstances, I kindly request that you look into the matter promptly and provide a resolution. I would appreciate an update on the status of my order and an explanation for the delay. If the product cannot be delivered aspromised, I would like to know my options for a refund or exchange.Thank you for attending to this matter. Your prompt response will be greatly appreciated.Sincerely,[Your Full Name][Your Contact Information]。
商务英语邮件写作培训
建议：短段落加空行
• 8. Vague messages with details missing (意思表达 不清，缺少细节) Eg. 如果在读完一封电子邮件却不清清楚要干嘛是件很糟糕的事情。 Eg. 发信人问了你2个问题，你却只回答了一个。
• 我想从另一个角度来探讨一下这个问题。
举个例子 See your paper
What’s wrong with this email?
Reference 1
What’s wrong ?
Reference 2
Checklist
• SMART原则：Specific(具体), Meaningful(有意义), Appropriate(恰当), Relevant(相关), Thoughtful(体贴周到)
• 4. Keep caps lock off
• 大写字母读起来费劲儿，且像大喊大叫 • 不要全部小写且缩写，比如：if u write in this way u r thot of as lazy and
• 尽量使用形象的语言描述你要沟通的信息。
• Eg.
• I can see what you mean.
• 我明白您的意思。
• Your suggestions look good.
• 你的建议似乎不错。
• I would like to take a look at this issue from another perspective.
• Eg: 昨天我们的会面非常愉快。它提供了很好的机会，让 我进一步了解了你们的新项目，这个项目听起来很有趣。
商务英语E-MAIL精选
Heavy enquiries witness the quality of our products. 大量询盘证明我们产品质量过硬。
As soon as the price picks up, enquiries will revive. 一旦价格回升，询盘将恢复活跃。
Enquiries for carpets are getting more numerous. 对地毯的询盘日益增加。
Enquiries are so large that we can only than allot you 200 cases. 询盘如此之多，我们只能分给你们200箱货。
Enquiries are dwindling. 询盘正在减少。
Generally speaking, inquiries are made by the buyers. 询盘一般由买方发出。
Mr. Baker is sent to Beijing to make an inquiry at China National Textiles Corporation. 贝克先生来北京向中国纺织公司进行询价。
We regret that the goods you inquire about are not available. 很遗憾，你们所询的货物现在无货。
To make an inquiry about our oranges, a representative of the Japanese company paid us a visit. 为了对我们的橙子询价，那家日本公司的一名代表访问了我们。
We cannot take care of your enquiry at present. 我们现在无力顾及你方的询盘。
Y our enquiry is too vague to enable us to reply you. 你们的询盘不明确，我们无法答复。
英语电子邮件的范文7篇
英语电子邮件的范文7篇English E-mail model英语电子邮件的范文7篇小泰温馨提示：写作是运用语言文字符号以记述的方式反映事物、表达思想感情、传递知识信息、实现交流沟通的创造性脑力劳动过程。
本文档根据写作活动要求展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意修改调整修改及打印。
本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】1、篇章1：英语电子邮件的范文2、篇章2：英语电子邮件的范文3、篇章3：英语电子邮件的范文4、篇章4：英语作文电子邮件范文5、篇章5：英语作文电子邮件范文6、篇章6：英语作文电子邮件范文7、篇章7：电子邮件email的邮件格式文档国际商务英语的出现既是社会发展的必然结果,也是英语语言学自身发展的必然趋势。
在21 世纪初知识经济初见端倪的时代,国际商务英语作为英语的重要功能变体之一,正日益显示出其强大的生命力:其应用性和普及性是显而易见的。
下面是小泰为你带来的英语电子邮件的范文，欢迎参阅。
篇章1:英语电子邮件的范文24th November 20##Foshan Sweethome Installations Ltd.2 Xiyue StreetFoshan, GuangdongDear sirs,In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the Builers Joural, our illustrated catalogue also encolsed shows various types of bathroom fittings and the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Taiwan have found our equipment easy to install and attractive in apperance. Naturally all parts are replacable. and ourquotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.yours faithfully.Francesco MaraniSales ManagerVia S.Lorenzo, 24/aCastellon SpainTel：（964） 560001 Fax （964） 560002篇章2:英语电子邮件的范文【按住Ctrl键点此返回目录】Koppermann GmbHSchubert strasse 16， K-2618， Hamburg， GermanyTelefon： 1 41 61 00 00 Telefax： 0 41 61 00 012 April 200#Ms Ni Minzhi3W Co. Ltd.3B Guihua RoadShanghai 20xx33Dear Ms Ni，Order No. 9953Thank you for your order which has been completed and is being sent to your today.As agreed we have forwarded our bill， No， 2782 for DM1720.00 with the documents to your bank ，Industrial & Commercial Bank of China， Caohejing Branch， Shanghai. The Draft has been made out for payment 30 days after sight， and the documents will be handed to you on acceptance.Yours sincerelyH. KoppermannManaging Director篇章3:英语电子邮件的范文【按住Ctrl键点此返回目录】Kiddie Korner，Inc. March 2nd，20xx Datex Trading Co. Ltd. Lianfang building 666 Huayuan Avenue Dalian，Liaoning ChinaDear Sir or Madam，We were impressed by the selection of sweaters that were displayed on your stand at the Menswear Exhibition that was held in Chicago last month.We are a large chain of retailers and looking for a manufacturer who could supplyus with a wide range of sweaters for the teenage market.As we usually place very large orders，we would expect a quantity discount in addition to a 20% trade discount off net list prices，and our terms of payment are normally 30 days bill of exchange，documents against payment.If these conditions interest you，and you can meet orders of over 1000 garments at one time，pleasesend us your current catalogue and price-list.We hope to hear from you soon.Yours faithfully，Fred JohnsChina Trade Manager篇章4:英语作文电子邮件范文【按住Ctrl键点此返回目录】Dear David,I’m glad you’ll come to Beijing to learn Chinese. Chinese is very useful, and many foreigners are learning it now. It’s difficult for you because it’s quite different from English. You have to remember as many Chinese words as possible. It’s also important to do some reading and writing. You can watch TV and listen to the radio to practice your listening. Do your best to talk with people in Chinese. You can learn Chinese not only from books but alsofrom people around you. If you have any questions, please ask me. I’m sure you’ll learn Chinese well.Hope to see you soon in Beijing篇章5:英语作文电子邮件范文【按住Ctrl键点此返回目录】Dear Allen,I've got your E-mail. Thank you for your rapid reply! You know what that was my first time to write an E-mail, and it was so fun! I even wrote the wrong address at the first time .How silly I am! About the E-mail you sent me, the flash game is so interesting，and I forward it to my classmate. Everybody says it's the best game they ever played. It's so nice of you to send me the game. Where did you find the game? By the way, would you like to see a movie with me this Saturday? I hear that there is a cool movie and I have two tickets. Please give me the answer before Friday, so that I can make the plan.PS: Can you tell me how to beat the game or give me the work through? Thanks.Best regards,篇章6:英语作文电子邮件范文【按住Ctrl键点此返回目录】15 huaihai streetshanghai, chinafeb 6th, XXpeter brown22、blachpool road（可以省略）sydney 2140dearpeter,i am very glad to hear fromyou._______________________________________________________________________ ____________________________________________________ ___i must stop writing now, as i have a lot of work to do.best wishes to you!sincerely yours, wang xiaolan篇章7:电子邮件email的邮件格式文档【按住Ctrl键点此返回目录】英文书信是一种最常用的应用文体，对于普通的私人信件通常由五部分组成：1.信头：指发信人的地址和日期。
Mail training (商业电子邮件训练教材)-英文版
How to write business email?
PLEASE DO THE FOLLOWING :
• select recipient of your email carefully • check previous mailing list and select carefully • use SPELL CHECK on all your email • use the telephone or face-to-face talk to convey your emotions • summarize the data you received • select information from previous mail to include in your reply
Kurt P. - Senior Manager / DeskTop Mechanicals Randy S. - Senior Manager / Mechanical Tooling ( DT/Notebook/Server) Damon B. - Product Design Manager Alvin C. - Commodity Manager / DeskTop Mechanicals Sandy S. - Commodity Manager / DeskTop Mechanicals Purpose : Understand Asus mechanical capabilities ( molding, stamping, tool-making, assembly, etc. )
In addition, would appreciate if you could help to make hotel reservations at XXXX Hotel for the above persons on night of 10/xx.
商务英语邮件写作格式及范文
XX年商务英语邮件写作格式及范文一封得体的商务信函如同商务中得体的着装,从外可以看到内,标准、优美的书信语言可以有效增进客户。
下面是的一些商务英语邮件写作格式及范文，希望能帮到大家!①(会议名称) will be held ②(会议时间) in ③(会议地点).We’re pleased to inform you that you are invited to attend the conference on behalf of our pany.Delegates are req uired to sign in ④(会议报到时间).Make sure you arrive there on time. You’d better prepare your trip in advance. Please inform me of your preferred arrival time so that I can book a flight for you. If you have any ⑤(参会资料) for the meeting, please send them via e?mail to the mittee ahead of time and send me a back-up copy. If you have any particular requirements concerning ⑥(会议设备)，please do not hesitate to contact ⑦(联络人).Attached please find ⑧(附件内容).Please reply before the end of this week.Thank you for your email informing me to attend ①(会议名称).I am delighted to take this business trip.I’m writing to confirm that I will arrive in ②(出差地点) on ③(抵达时间). Please book ④(往返机票)for me. ⑤(其他相关事宜).I do hope that this business trip will be a great suess and be beneficial to our ⑥(市场推介).I am writing to tell you that I have booked ① (机票类型)for your attendance at the ②(会议名称).Since you prefer to arrive ③(抵达城市及时间) and tofly back to ④(返回城市及时间),we have booked a round-trip flight, leaving at ⑤(飞往会议地航班起飞时间) and returning at ⑥(返回航班起飞时间).A timetable is attached for all the information about your flight. If I can be of any further assistance，please call me or email me.Wish you a happy and suessful business trip.With careful check of this order, we regret to tell you that there was an error in ①(出错的地方)which has lead to a great loss to our pany.So we have to emphasize the contract which shows the purchases should be paid in ② (币种)rather than....The total amount is ③ (金额).Also, we have to mention that the pa yment should be finished ④ (合同规定的付款日期).Please arrange all the related issues immediately, and pay the order required as soon as possible.Look forward to your prompt reply.Thank you for your email. After careful check, we found that there was in deed a big mistake in ①(出错的地方).It is ②(出错的原因).We are deeply sorry for the error that we did not abide by③(不符的地方).We hope you could understand that we did not make such mistake in purpose.Thank you for your efforts, which have been instrumental in effecting a settlement. We have already changed ④ (需修改的地方).The total amount is ⑤(货款金额).Sorry for any inconvenience brought to your pany.On behalf of our pany ① (我方公司名字),I am writing to inform you that our pany is not satisfied with ② (不满意的方面).For on e thing, ③ (投诉对方的缺乏). For another, we regret to say that ④ (所造成的后果或影响).We tried our best to ⑤(我方已采取的措施),however, we still have not received a definite reply.All in all, we can not aept that ⑥ (我方不能承受的事宜).Please explain to us clearly so as to avoid ⑦ (应防止产生的后果).Please give your immediate attention to this matter.。
商务英语电子邮件范文(汇总6篇)
商务英语电子邮件范文(汇总6篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!商务英语电子邮件范文(汇总6篇)商务英语电子邮件范文第1篇Dear Mr.Li，I acknowledge receipt of your letter of March 22， 20XX，and I really appreciate your prompt attention to my request.I am a faithful consumer of your products， and your service has always been satisfying.I promise I will support you in the future.Yours sincerely，Mary亲爱的李先生：我收到了您20XX年3月22日的来信。
英语三级邮件作文
I am writing to express my interest in the English Level 3 course that your institute offers. I believe that taking this course will greatly benefit me in my personal and professional growth. I have carefully reviewed the course description and I am confident that it will provide me with the essential skills and knowledge to advance in my career.
Furthermore, I have reviewed the qualifications and experience of the instructors who will be teaching the course. I am impressed by their credentials and I am confident that learning from such experienced professionals will be extremely beneficial. I am particularly interested in the interactive teaching methods that the instructors employ, which I believe will make the learning process engaging and effective.
BEC商务英语写作：电子邮件Email写作格式及范文
e-mail的格式 先看下⾯⼏个例⼦，熟悉⼀下e-mail的格式，并注意e-mail在语⾔上的特点。
例1. To:Mikezhang@ From:Lilylin@ CC: Suject:Pricing policy meeting Hi Mike! We'll meet at 2pm tomorrow afternoon to discuss the pricing policy for our new product. Could you come and join us? please let me know ASAP. 例2. To:Jamegreen@ From:Maryzhang@ CC: Suject:Arranagement for a new employee A new employee will join our company recently.please prepare a desk and a chair for him. Thanks! 例3. To:Green@ From:Phillips@ CC: Suject:Hotel Reservation Hi Green! Please make suitbale hotel reservation for Mr. and Mrs.Smith from evening of July 18 through morning of July 23. reservation [rez've茂()n] n. 预约，预订;保留 从上⾯的实例中可以看出e-mail的格式主要包括4项： To：即这个e-mail发给谁，通常是接受者的电⼦邮件信箱。
From：即这个e-mail是谁发的，通常是发送者的电⼦邮件信箱。
CC: carbon copy 的缩写，愿意是⽤复写纸预写副本，在e-mail 中为“抄送”之意，即可同事把此邮件发给其他的⼈，有时也可写成copy to：。
商务英语email高手讨价还价还盘
1. ⽂体介绍还盘（counter-offer）,也叫还价，是贸易往来中（主要是对价格）的磋商（negotiation）过程。
当买、卖双⽅，不能接受对⽅所提供的某项贸易条件时，可以通过还盘说明原因，表⽰遗憾，或建议对⽅给予⼀定让步。
贸易条件逐项在这个过程中⼀⼀确定，直⾄交易达成。
2。
实⽤范例（1）Subject: Counter-offerDear Sir,We have been very pleased with your product, as you know. However, we find that we can obtain a price of $4.00 per hundred with a local firm. This is fifty cents per hundred lower than your price.If you can see your way clear to meeting these figures we would be pleased to place with you an order that will carry us for the rest of this year. That order is likely to be one of the largest that we have ever placed with you.Sincerely,Xxx主题：还盘亲爱的先⽣：你知道，我们对你的产品⼀致都很满意。
但发现，在当地⼀家公司可以得到每⼀百个价格为4美元的这种产品，⽐你们每⼀百个的价格少50美分。
如果你们能设法找出原因并使价格也达到这样的标准，我们就乐意向你们提出⼀项可以执⾏到本年底的订货。
⽽且该项订货就可能是我们从来也没有向你们提出过的订货之⼀。
你真诚的，xxx（2）Subject: We regret that we cannot accept your counter-offer.Dear Sir,In reference to your E-mail of August 1, we cannot make a better offer than the one we suggested to you, we feel that offer itself is most generous under the circumstances.In checking our books, we find that you have purchased from us twice as much the first three months of this year as you did in the first three months of last year. This indicates to us that you have been successful in retailing our merchandise.We hope that upon reconsideration you will be able to accept our offer. We have been very pleased to have you on our list of accounts.Best regards,Xxx主题：拒绝还盘亲爱的先⽣：关于你8⽉1⽇的电⼦邮件所谈价格，我们认为不能再报⽐那更低的价格了。
商务英语邮件写作范例
商务英语邮件写作范例商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。
接下来店铺为大家整理了商务英语邮件写作范例，希望对你有帮助哦!商务英语邮件写作范例一：寻找代理为了节省时间和金钱，寻找代理商与对方沟通也是非常必要的。
这类email要写得简单明了、友好真诚。
From: X X XTo: X X XDate: X X XSubject: Looking for AgentDear Mr. Adams:Your name came to us from a mutual friend, Mr. Ying Soo Yong from Korea, who thought you might be interested in our line of products, namely bed sheets and pillow cases.Although we export large quantities to Europe and North America, we have not yet to establish distribution channels in the Asia Pacific. We are currently seeking agencies to represent us. The attached materials are for your perusal. Should you feel inclined to discuss opportunities for cooperation and mutual benefits, feel free to contact me at 86-10-12345678.Sincerely yours,Su Ning常用表达方式急需代理：We are actively searching for an agent to help us market our quantity products.请求代寻代理商：We will appreciate if you could help us get in touch withsome suitable companies that have all the necessary ingredients of an agent.通知被选为代理商：I am pleased to inform you that have been selected from among a dozen candidates to act as our sole agent in China.相关词语establish distribution channels 建立销售渠道seek/look for/search for agencies 寻找代理商feel/be inclined to 倾向于get in touch with 同……联系all the necessary ingredients of an agent 代理商必备的所有要素商务英语邮件写作范例二：寻找买方有买有卖，生意才能做成。
商务英语email范文（3）
商务英语email范文(3)商务英语email范文：Letter of credit20 September 2015Qianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Dear JackThere is no problem with the contract. So, let's start the business. Please open a letter of credit for us.We look forward to receiving your enquires soon.Yours faithfullyLiu XiJinhua Export Co., Ltd.China Nanjing Shanghai Road 9921 September 2015Jinhua Export Co., Ltd.China Nanjing Shanghai Road 99Dear Miss Liu xi:We have applied to the bank for opening the L / C, and the bank is in the process of examination and approval. I believe you will receive a notification from the bank for a few days.We look forward to receiving your enquires soon.Yours faithfullyJackQianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.23 September 2015Qianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Dear JackWe have received a letter of credit, after a careful reading of some of the inadequacies of the discovery, so we made a number of amendments to modify the contents of the annex will be sent to you together.We look forward to receiving your enquires soon.Yours faithfullyLiu XiJinhua Export Co., Ltd.China Nanjing Shanghai Road 9923 September 2015Jinhua Export Co., Ltd.China Nanjing Shanghai Road 99Dear Miss Liu xi:We were surprised to receive your email. We read the letter of credit in detail. We also have a few comments on our proposal. The new letter of credit will be sent to you through the attachment.We look forward to receiving your enquires soon.Yours faithfullyJackQianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.24 September 2015Qianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Dear JackWe study you modify the letter of credit, the satisfaction of basic, but there are still a little, about legal terms, we still insist on its own way; hope you you will consider.We look forward to receiving your enquires soon.Yours faithfullyLiu XiJinhua Export Co., Ltd.China Nanjing Shanghai Road 9924 September 2015Jinhua Export Co., Ltd.China Nanjing Shanghai Road 99Dear Miss Liu xi:To be able to complete this work smoothly, we agree to your proposal, so please make a formal letter to the bank to amend the L / C,We look forward to receiving your enquires soon.Yours faithfullyJackQianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.24 September 2015Qianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Dear JackThank you for your understanding, we have a comprehensive view of the parties, the amendment of the L / C, and formally to the bank for the application, please be patient.We look forward to receiving your enquires soon.Yours faithfullyLiu XiJinhua Export Co., Ltd.China Nanjing Shanghai Road 9925 September 2015Jinhua Export Co., Ltd.China Nanjing Shanghai Road 99Dear Miss Liu xi:We have received a notice from the bank, the revised letter of credit has been satisfactory. We have agreed. We'll pay the bank later.We look forward to receiving your enquires soon.Yours faithfullyJackQianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.商务英语email范文：Shipping AdviceSHIPPING ADVICE FROM: Jinhua Export Co., Ltd.China Nanjing Shanghai Road 99TO: Qianlong International Co., Ltd.DATE:AFTER 2015.10.10RE:INVOICE NO:SUNJA 20110322WE HEREBY INFORM YOU THAT THE GOODS UNDER THE ABOVE MENTIONED INVOICE HAVE BEEN SHIPPED.THE DETAILS OF THE SHIPPMENT ARE AS FOLLOWS:Product No: 17001Product: BEDSHEETDescription: 6 OZ OF ORGANIC COTTON, SIZE: 250*250CM,PACKING: 1PCS/PASTIC BAG,100PCS/CARTONUnit Price :USD 100 PER PC CIF NEWYORKQUANTITY:10000 PC SAMOUNT:USD1000000Quality: As per samples 8455 and 7ty58 submitted by seller on September 12, 2015. Payment: By 30 days' L/CPa cking: 100PCS/CARTONMeans of transport: BY SEASHIPPING MARK:BEDSHEETU.S.AC/NO. 1-10000MADE IN CHINAPort of Shipment:SHANGHAIPort of Destination:NEWYORKDATE OF SHIPPMENT: October.10.2015VESSEL’S NAME:CMA CGM NEPTVNE V.485WB/L NO:CGLSHA 0303088NAETD(Expected Time of Delivery): October.25.2015ETA(Estimated Time of Arrival): October.30.2015Liu XiJinhua Export Co., Ltd.Insurance10 October 2015Jinhua Export Co., Ltd.China Nanjing Shanghai Road 99Dear Miss Liu xi:We have received a notice of shipment and your delivery speed is satisfactory. The cooperation of this time is very pleasant. Now you will have the insurance.We look forward to receiving your enquires soon.Yours faithfullyJackQianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Qianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Dear JackThat is what we should do, we have the insurance as well as the relevant certificate to handle, and then will be sent to you.We look forward to receiving your enquires soon.Yours faithfullyLiu XiJinhua Export Co., Ltd.China Nanjing Shanghai Road 9925 October 2015Jinhua Export Co., Ltd.China Nanjing Shanghai Road 99Dear Miss Liu xi:We have received the goods and the relevant evidence. For the goods, we are very satisfied, this is a very good cooperation. We also look forward to the next cooperation.We look forward to receiving your enquires soon.Yours faithfullyJackQianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Qianlong International Co., LtdUSA New York Wall Street commercial building, No. 109,the USA.Dear Jack Thank you for such a high evaluation, and your cooperation, also let us very happy, we also look forward to the next cooperation.Give my best wishes to youYours faithfullyLiu XiJinhua Export Co., Ltd.China Nanjing Shanghai Road 99。
商务英语信函写作习题
《商务英语信函写作》练习题I.I.Choose the best answer:1. 1.Please let us know _____the tendency of your market.a. forb. inc. ofd. with2. We _____ like to know more about the products you advertised in South Asian Trade.a. couldb. wouldc. shouldd. had3. We are now _____ your inquiry of October 12th.a. on receipt ofb. upon receipt ofc. in receipt ofd. in reception of4. We have received your enquiry of 15 July____you advise us of your interest in Cashmere.a. in whichb. from whichc. at whichd. which5. We have received your letter of September 12, _____ we are glad to know that you are interest in our electric heaters.a. whichb. at whichc. in whichd. from which6. We shall be pleased to send you the necessary information _____ our machine tools.a. onb. aboutc. ofd. in7. Our catalog ____ shows various types of bathroom fittings and their available sizes.a. enclosedb. that enclosedc. is enclosedd. which enclosed8. I want to acquaint myself _____ the supply position of steel products.a. ofb. withc. ford. about9. We must insist _____ hearing from you within the next 10 days.a. inb. overc. ond. to10. All prices must be quoted _____ US dollars.a. inb. onc. ford. as11. As requested, we are _____ our quotation and shall appreciated your placing orders with us as early as possible.a. acceptingb. takingc. submittingd. thinking12. Your import manager wrote us last week that our price was _____ and asked us to secure supplies.a. acceptableb. managerialc. impossibled. unfortunate13. Our quotation _____ 30,000 tons of corn is valid for 10 days.a. tob. afterc. ifd. for14. Please _____ us for the supply of the items listed in the enclosed inquiry form.a. giveb. offerc. quoted. send15. Please keep us posted of the developments in your market _____ we can adjust our quotations to the extent you indicate.a. so thatb. such thatc. as long asd. so long as16. Please let us have your lowest quotation on CIF Lagos basis _____ 500 pieces of 24” electric fans.a. inb. atc. ford. on17. Please reply _____ fax if you find our quotation acceptable.a. inb. with ac. byd. with18. We agree to the amendments to the contract _____ requested in your letter of May5.a. to beb. likec. whend. as19. We can not make any offers as the goods are _____.a. without stockb. out of stockc. no stockd. not in stock20. We _____ you for the special offer you send us.a. thankb. appreciatec. are gratefuld. are indebted21. We are offering you goods _____ the very high quality.a. ofb. atc. ford. with22. We are pleased to _____ your offer and place a trial order with you.a. make advantage ofb. make use ofc. take advantage ofd. take use of23. We would make you the following offer, subject to your reply __us not later than May 8.a. reachb. reachingc. reachesd. being reached24. Please make us your best possible firm offer on CIF New York basis _____ terms of payment and the earliest date of shipment.a. which was statingb. statingc. statesd. stated25. A growing demand can _____ increased price.a. resultb. result toc. result ind. result from26. CIF is a price term, meaning the price includes the cost of goods, the insurance and _____ for carrying the goods up to the destination.a. paymentb. freightc. premiumd. forwarding27. As you are our regular customer, we think we may concede _____ price provided you give us an order for a minimum of 100 units.a. withb. atc. ind. to28. We need an agent in that country to help us to _____ our products.a. marketb. displayc. disposed. buy29. Because of the____nature of the agreement, I was reluctant to discuss with him in office.a. confidentialb. reheatedc. secretd.sophisticated30. Our service representative will phone you to make an appointment __your convenience.a. inb. forc. atd. of31. The bank will, as _____ by the national policies, give joint venture active support.a. called atb. called forc. called forthd. called off32. _____ we would like to co-operate with you, we do not think there is room for a reduction in our price.a. Evenb. Asc. Muchd. Much as33. _____ you can make a reduction of 5% no business is possible.a. In caseb. Providedc. Ifd. Unless34 _____ you can reduce your quotations, we shall have to buy elsewhere.a. Beforeb. Afterc. Seeing thatd. Unless35. The contents of the bidding documents mentioned above shall be _____.a. as followingb. as followedc. as followd. as follows36. All their orders have been _____.a. doneb. executedc. effectedd. made37. As you failed to make delivery in time, we have no choice _____ our order with you.a. but to cancelb. but cancelc. but cancelingd. but cancelled38. I have looked _____ your order, and I can assure you that everything is on schedule.a. atb. onc. withind. into39. We confirm _____ from you the following commodities.a. to purchaseb. purchasec. having purchasedd. to have purchased40. On October 15, my company entered _____ an agreement with your firm to purchase a total of 18,000 gallons of house paint.a. tob. onc. intod. at41. Please advise at what price your clients will place orders _____ us.a. ofb. forc. byd. with42. Please indicate on the enclosed your order form____you will place a cash order now.a. whenb. whetherc. untild. unless42. But for their assistance our company would not have made such a great progress _____.a. soon than what had expectb. soon than what was expectedc. sooner than what wasd. sooner than what had been expected43. We expect _____ a trial order with you in the near future.a. to have placedb. to placec. to placingd. placing44. We look forward to _____ a trial order.a. receivingb. receive from youc. receiptd. receipt you45. We trust that the high quality of our products will _____ you to place a repeat order.a. appealb. inducec. attractd. seduce46. As our factory is now fully occupied with orders, we regret having to _____yours.a. refuseb. declinec. rejectd. return47. Some customers requested us to _____ our price because they consider it too high.a. bring downb. get downc. put downd. take down48. The car I bought last week _____ me $3,000.00.a. costb. spendc. costedd. spent49. The price of all laptop computers will _____ by 10 percent on May 1.a. depressb. descendc. declined. devalue50. We also wish to advise you that the price we quoted are our _____ prices.a. newb. cheapc. rock bottomd. easiest51. We prefer your quotation _____ CIF San Francisco basis.a. forb. withc. ond. at52. We are pleased to enclose a _____ quotation for bathroom showers.a. detailb. detailedc. detailingd. details53. We find your quotation for _____ much too high.a. women blousesb. woman’s blousesc. women’s blousesd. blouses54. We have been souring from local firms who _____ send us quotations regularly.a. are used tob. use toc. used tod. is used to55. I am sure we can work out a _____ arrangement to handle the repairs.a. satisfiedb. satisfactoryc. satisfyingd. satisfy56. I would appreciate _____ me an up-to-date price list for your supplies.a. if you would sendb. you sendc. that you would sendd. your sending57. Could you allow me _____ 30 days to clear my account?a. anotherb. a furtherc. additionald. an extra58. At this restaurant, you can pay _____ credit card.a. inb. withc. byd. fromII. Put the following sentences into English:1. 1.为使我们熟悉贵公司的产品，我们需要一些技术方面的细节。
XX商务英语邮件写作模板
XX商务英语邮件写作模板为了帮助大家熟练掌握商务英语邮件的写作格式，能较熟练地运用商务英语邮件中常用的表达方式。
下面了一些商务英语邮件写作模板，希望能帮到大家!Firstly, thank you for ①(感谢对方已办理的事宜).We have received the goods on arrival of s/s ② (船名)at ③(到货港口的名称).However, after checking the purchases, we regret to find that the goods are④ (产品出现的问题).Aording to the survey by ⑤(质监部门名称).the reason for the damage is that ⑥ (产品受损的原因).The products must be well protected against ⑦(意外损失的类型),so we specially emphasized on ⑧ (我方屡次强调的事宜) in our last email. But unfortunately, you did notf ollow our ⑨ (指出对方忽略的问题).Since ?11(产品名称) are no longer fit for usage, we have to ask that you pensate us for the loss under the contract.Look forward to your prompt reply.We acknowledge the receipt of your email. We deeply regret that the goods on a rrival of s/s ① (船名)are damaged by ② (产品损坏的原因).After serious inspection, we are giving you description of the damaged shipment. The contents were ③ (货物受损情况),which is our responsibility. Therefore, we will take the responsibility for ④(我方应付的责任),and will pensate you by ⑤ (赔偿金额)in aordance with the contract. Pleaseemail us if you receive the check. Please aept our apology or any inconvenience caused to you.We will take any necessary actions to ensure this kind of thing will never happen again.We a re sorry to hear that ① (所出现的问题).After careful check, we found that the shipment was delayed because of ② (货物未寄达原因).With reference to the contract, the postponement was caused by③ (货物出现问题的原因)， which is definitely not our responsibility to ④ (我方何种责任).We suggest that you make direct contact with ⑤ (公司名称或其他机构名称) to discuss the details so as to minimize the loss.We really feel sorry for this aident, but you should understand that ⑥ (所出现的问题) is not our fault. Thanks for your understanding.We have been feeling quite honorable to have smooth cooperation till now. However, for the recent order under the contract ① (合同编号),we have not received the goods yet.② (我方身份),we think there might be some explanations for the late delivery. You are kindly asked to check our order ③ (订单编号).Since the end-users have mented favorably on ④ (产品吸引点)of the last purchase, we reordered this kind of the products. But the failure will definitely influence ⑤ (受影响的内容).We really look forward to the goods; otherwise, we will miss the great chance for ⑥ (会失去何种时机) at present.If we can not get any reasonable explanations or the products by the end of this month, we will have to ⑦ (我方将采取的行动).Thank your very much for your email. We are quite sorry for the late delivery.① (说明出货延迟的原因).Carefully checking ②(依据文件的名称及编号),we found that the goods③ (说明货物的情况).We very much regret to say that the matter has slipped our attention.After finding this mistake, we have ④ (采取的补救措施),If nothing goes wrong during the transit, you will receive the products ⑤(预计到达的日期).Hopefully, thislate delivery will not deteriorate our relationship.If you have any questions, please contact me directly. We appreciate your under-standing.We appreciate having received the goods on arrival ofs/s“ ① ”(货轮名称) at ② (目的港名称).Shortly after landing, related officials checked the details of the goods. Everything appears to be correct and in good condition except ③ (有质量问题的产品).When we opened the cases, we found that they were ④ (产品状况).The worst thing is that the quality of the goods do not confirm to the contract.Please tell us the exact explanations. Additionally, we prefer to ⑤ (我方提出的解决方法).Look forward to your prompt reply.We are really sorry for the ① (产品所出现的问题)of the goods. ② (证明材料)states clearly that ③(货物实际情况描述).There is no denying the fact that the goods ④(货物出现问题的原因).Therefore, you should ask ⑤ (提出索赔的机构名称)for pensation. However, to pensate you to a certain extent for the trouble, we will grant you ⑥(补救措施)for your next purchase. We expect to ⑦ (期待事宜) in the future.Again, we are terribly sorry for your loss.Thank you very much for ① (对方所做事宜).We duly received the order on arrival of s.s ② (货轮名称).Unfortunately, we found that ③ (货物出现的问题).As told, the shipping quantities were ④ (货物装船时的数量). Pl ease check whether ⑤ (合同规定数量)had been loaded on ship in whole at the port of shipment.We are in urgent need of the products as ⑥ (亟需该商品的原因)at present. You are kindly requested to ⑦ (亟需对方解决事宜)upon receipt of this email. Other-wise, we have to raise a cl aim for ⑧ (索赔金额) for the wrong quantity.We hope the matter will e to your special attention.We have received your email of ① (对方邮件日期),and we regret to know that the short delivery of ② (货物短缺数量) of shipment against the order ③ (订单编号).We are quiteso rry for ④ (致歉事宜).After check, we found that ⑤ (说明原因).However, we have already ⑥ (采取的补救措施).The related officials confirmed that ⑦ (应补运货物) will reach your port ⑧(应补运货物预计到达的日期).We deeply apologize for the inconvenience that caused to you.The ship ① (货轮名称)has reached the requested port, ② (目的港名称).Upon being checked, the goods are found wrong. Under the contract No. ③(订单编号),we ordered ④ (所订产品的名称和数量).The total amount of the goods is right, but ⑤(说明货物出错之处).As ⑥ (所订产品名称) are not in agreement with what is stated in the contract, We will send them back to you. However, you must be responsible for ⑦ (对方应承当的责任).Because the products are in great need, please ship the correct ones soon. Otherwise we will have to ⑧ (我方将采取的行动)for the wrong order. Please deal with the matter immediately, and drop us a line as soon as you arrange the shipment.After receiving your email, we attached this matter our closer attention. As it has never happened before, we check every step of this process with awareness.After a careful check-up by our staff, we found that ① (弄错产品的原因).As a result, the purchases with ② (发货错误)are not in order. Therefore, please ③ (补救措施)and we will be in charge of all the related expenses.Besides, we have sent the right ones ④ (发送方式及日期).If this works smoothly, they will reach you in ⑤ (预计到达的日期或期限).We have taken all necessary actions to guarantee ⑥(弥补措施).We apologize for any inconvenience.。
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11. Email Acronyms 1
What does the following acronym mean?
FYI
12. Email Acronyms 2
What does the following acronym mean?
BTW
13. Email Acronyms 3
What does the following acronym mean?
x
x
too general
x
impolite
4.You are writing to a member of your team on a Monday to request she send you a report.
The best opening is: (A) How was the weekend? (B) I want the report right now.
(C) Hi Kylie - Regards (D) Dear Ms. Kylie - Regards
(A) Dear Kylie - Yours sincerely
Yours sincerely and yours faithfully are usually for letters.
x
x
Dear + first name and Kind/Best regards for a more formal email. (Dear + title + first name is always wrong.)
The Ultimate Business English Email Quiz
Feedback at End Version
The Ultimate Business English Email Quiz
Feedback at End Version
How to Write Informal Business Emails in English The Grammar of Business Emails in English Formal and Informal Business Request Emails in English
Choose the best answer.
15 questions Answers at the end of the quiz.
1.You are writing to a close colleague/coworker. Choose the best greeting and sign off.
4.You are writing to a member of your team on a Monday to request (ask for) a report.
The best opening is: (A) How was the weekend? (B) I want the report right now. (C) I’m writing to see if you have completed the report. (D) My weekend was fantastic. My daughter had a wonderful birthday party with clowns and balloons, and she got at least twenty presents.
2.You are writing to Sandra Jenkins who you do not know well.
The best greeting is: (A) Dear Ms Jenkins (B) Hey Sandy (C) Dear Sandra
x
x
more letter style too informal Dear + first name is usually the appropriate greeting for formal emails.
x
x
5. Which small talk phrase is correct?
(A) How are you turning? (B) How are you going? (C) I wish you are well.
பைடு நூலகம்
x
We don’t use the word ‘turning’ here.
Answers
Let’s see how you went!
1.You are writing to a close colleague/coworker. Choose the best greeting and sign off.
x x (B) Hello Kylie - Yours faithfully
The best greeting is: (A) Dear Ms Porter (B) Hey Sandy (C) Dear Sandra (D) Dear Ms. Sandra
3.You are writing to inform a colleague about a meeting.
The best subject line is: (A) monthly sales meeting is on tomorrow at 9.30 (B) meeting (C) sales meeting arrangements (D) - (no subject)
TIA
14. Which closing ‘question’ phrase is correct?
(A) If you have some questions, don’t hesitate to contact me. (B) If you have any question, just ask. (C) Feel free to contact if you have any questions. (D) If you have any questions, please don’t hesitate to contact me.
(A) Dear Kylie, - Yours sincerely, (B) Hello Kylie, - Yours faithfully, (C) Hi Kylie, - Regards, (D) Dear Ms. Kylie, - Regards,
2.You are writing to Sandra Jenkins who you do NOT know well.
(C) I’m writing to see if you have completed the report.
x
no small talk rude
(D) My weekend was fantastic. My daughter had a wonderful birthday party with clowns and balloons, and she got at least twenty presents. too much small talk
(D) How did the conference went?
Past simple question - How did the the conference go?
x
I hope you are well.
x
6. Which topic phrase is correct?
(A) I am writing in regard to your complaint.
15. Which closing ‘future contact’ phrase is correct?
(A) Look forward to hear you. (B) Look for to hearing from you. (C) I look forward to hearing from you. (D) I looking forward to hearing from you.
5. Which small talk phrase is correct?
(A) How are you turning? (B) How are you going? (C) I wish you are well. (D) How did the conference went?
6. Which topic phrase is correct?
x (C) I’m writing concern xyour complaint. (D) I write x regarding your complaint.
I am writing - present continuous
(B) I’m writing regarding to your complaint.
9. Which request is best for a simple request for information?
(A) Would it be at all possible for you to send me a product brochure? (B) Send me your product catalogue please. (C) Could you please send me your product catalogue? (D) Send me your catalogue ASAP!
(A) I am writing in regards to your complaint. (B) I’m writing regarding to your complaint. (C) I’m writing concern your complaint. (D) I write regarding your complaint.