剑桥商务英语初级试卷unit 8b

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2020年剑桥商务英语BEC初级考试试题及答案

2020年剑桥商务英语BEC初级考试试题及答案2020年剑桥商务英语BEC初级考试试题及答案 Questions 1 – 8 Look at the sentences below and at the five managers’ comments on leadership on the opposite pageWhich new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ?For each statement ! – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .You will need to use some of these letters more than once .1、Successful leadership involves making sure that employees accept new ideas.2、A good leader can bring success to a company in difficulties3、Leaders should be assessed on the basis of their achievements4、The personalities of good leaders are generally different from those of other managers5、Patience is a valuable quality in a successful leader6、Leaders consider potential changes in what their company does for others7、Good leaders will encourage their staff if their organization is in difficulties8、Leaders need to adapt their behaviour to suit different circumstancesA Maurizio VernaLong-term, visionary business leaders must be prepared to invest to get what they want for their company. They know when and how to apply pressure and to take risks, when they need to display a more hands-off approach. I have a pretty clear view o fmy ideal business leader, and of course that’s where I ‘m trying to head： he or she should start up and grow a cash-rich, multi-interest international organization of tremendous stren ngth and depth.B Sue TuckerThe pace of technological change, and the rate at which businesses are changing , requires leaders to have a particular aptitude for technology and an understanding of the internet. A lot of people are aware of the opportunities here ,but awareness alone isn’t enough： in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. In fact the acid test , I think , is being able to use all of these skills to turn around a failing company.C Carol GodfreyEffective leaders stand out from the herd. They’re often idiosyncratic, even eccentric.They have the confidence to be themselves, and not to adopt the language andattributes of the run-of-the-mill professional managers and accou n tants. What’s crucial is having the charisma or whatever it is that gives their staff confidence in them, so they can keep everyone on board when they want to make innovations. So often these don’t get off the ground because of lack of leadership, because after all, our response to change is significantly affected by how it’s introduced.D Brian MatthewsLeadership is about making things happen and beingjudged by results. Good ideas that go nowhere are a waste of time. Anticipate needs-those of customers for instance-and initiate action to meet those needs before the people concernedhave even recognized they’ve got them. That way you’ll always be ahead of the game, whateverline you’re in. For instance, top stockbrokers will learnall about you and your business and keep themselvescompletely up to date with your field in order to advise you. If they’re really good they ‘ll recognize trends even before you do .E Ana CostaOutstanding leaders understand both tactics and strategy, and are prepared to play a very long game to achieve their objectives. They understand that in negotiations they need the “ win-win” concept, because losers risk losing their dignity, which is no good for your long-term business relationship with them. Leaders must stay optimistic, whatever the odds, and keep up morale of their company, even when the going’s tough. It’s important to be very much。

bec初级试卷

bec初级试卷一、听力部分（共30分）（一）听单词，选择正确的单词拼写（每题1分，共10分）1. A. _advertisement_ B. _advertisment_ C. _adverstisement_2. A. _productivity_ B. _prodactivity_ C. _productivety_3. A. _department_ B. _departement_ C. _departmant_4. A. _customer_ B. _costomer_ C. _costumer_5. A. _opportunity_ B. _oportunity_ C. _oppurtunity_6. A. _competition_ B. _compertition_ C. _compitition_7. A. _reception_ B. _receiption_ C. _recepition_8. A. _arrangement_ B. _arangement_ C. _arrangment_9. A. _personnel_ B. _personel_ C. _personeel_10. A. _procedure_ B. _procedur_ C. _procedue_（二）听简短对话，选择正确的答案（每题2分，共10分）1. What does the man want to do?A. Buy a new product.B. Return a product.C. Get some information about a product.2. How many people are going to the meeting?A. 3.B. 4.C. 5.3. Where is the woman's office?A. On the second floor.B. On the third floor.C. On the fourth floor.4. What time does the train leave?A. 9:00.B. 9:15.C. 9:30.5. What is the woman's job?A. A secretary.B. A manager.C. A salesperson.（三）听长对话，回答问题（每题2分，共10分）Conversation 1.1. What is the main topic of the conversation?A. A new project.B. A company's performance.C. Staff training.2. Who will be in charge of the new task?A. Tom.B. Mary.C. John.3. When will the work start?A. Next week.B. Next month.C. In two months.Conversation 2.4. What problem does the man mention?A. Lack of funds.B. Technical difficulties.C. Staff shortage.5. What solution does the woman suggest?A. Hiring more people.B. Cutting some costs.C. Seeking external help.二、阅读部分（共40分）（一）词汇选择（每题1分，共10分）1. Our company is looking for ways to increase _ (productivity / production) _.2. The _ (marketing / market) _ department is responsible for promoting our products.3. We need to improve our _ (customer / custom) _ service.4. There is a lot of _ (competition / compete) _ in the market.5. The new _ (product / produce) _ has been very popular.6. We have to follow certain _ (procedures / process) _ in our work.7. The _ (personnel / people) _ in our company are very professional.8. She has a lot of _ (opportunities / oppurtunities) _ for career development.9. The _ (reception / receive) _ area needs to be redecorated.10. Our _ (arrangements / arangements) _ for the conference are almost complete.（二）阅读理解（每题3分，共30分）Passage 1.Business meetings are an important part of corporate life. They can be used to discuss new projects, review progress, or make important decisions. However, many meetings are not as effective as they could be. There are several reasons for this.One problem is that meetings are often not well - planned. People may not know the purpose of the meeting in advance, or there may be no clear agenda. This can lead to a lot of wasted time as people discuss irrelevanttopics. Another issue is that some people dominate the conversation, while others are too shy to speak up. This means that not all ideas are heard and considered.In addition, meetings can sometimes be too long. People may start to lose focus and become bored, especially if there are no breaks. This can also affect the quality of the decisions made.1. What is the main idea of this passage?A. Business meetings are very important.B. There are problems with business meetings.C. How to make business meetings more effective.2. According to the passage, why are some meetings not well - planned?A. People are too busy to plan.B. There is no one in charge of planning.C. People may not know the purpose or there is no clear agenda.3. What does the passage say about people in meetings?A. Everyone participates equally.B. Some people talk too much while others are too quiet.C. People are always focused.Passage 2.Online shopping has become increasingly popular in recent years. It offers many advantages over traditional shopping. For example, it is very convenient. You can shop from the comfort of your own home, at any time ofthe day or night. There is also a wider range of products available online than in most physical stores.However, there are also some disadvantages. One problem is that you cannot see or touch the products before you buy them. This can make it difficult to judge the quality. Another issue is that there may be security risks, such as the possibility of your personal information being stolen.Despite these problems, online shopping is likely to continue to grow. Many companies are working hard to improve the online shopping experience, for example by offering better product descriptions and more secure payment systems.1. What are the advantages of online shopping according to the passage?A. It is cheaper.B. It is convenient and has a wide range of products.C. You can get better service.2. What are the disadvantages of online shopping?A. You have to wait a long time for delivery.B. You can't see or touch the products and there may be security risks.C. There are fewer products available.3. What are companies doing to improve online shopping?A. Offering free delivery.B. Offering better product descriptions and more secure payment systems.C. Reducing prices.三、写作部分（共20分）（一）写一封电子邮件（10分）你是一家公司的员工，你的名字是John。

剑桥商务英语初级学生用书第三版答案

剑桥商务英语初级学生用书第三版答案1、Li Lei often takes a walk early ______ the morning.（）[单选题] *A. atB. onC. in(正确答案)D. for2、She often _______ at 21: [单选题] *A. go to bedB. gets upC. goes to bed(正确答案)D. gets to3、I repeated my question several times. [单选题] *A. 到达B. 惊奇C. 重复(正确答案)D. 返回4、—Is there ______ else I can do for you? —No, thanks. I can manage it myself.（）[单选题] *A. everythingB. anything(正确答案)C. nothingD. some things5、Seldom _____ in such a rude way. [单选题] *A.we have been treatedB. we have treatedC. have we been treated(正确答案)D. have treated6、They took _____ measures to prevent poisonous gases from escaping. [单选题] *A.efficientB.beneficialC.validD.effective(正确答案)7、50．—The sweater is not the right ________ for me.—Well, shall I get you a bigger one or a smaller one? [单选题] *A．priceB．colorC．size(正确答案)D．material(材料)8、Everyone knows that the sun _______ in the east. [单选题] *A. fallsB. rises(正确答案)C. staysD. lives9、John Smith is _______ of the three young men. [单选题] *A. strongB. strongerC. the strongerD. the strongest(正确答案)10、He has grown rich lately. [单选题] *A. 后来B. 以后C. 终于D. 最近(正确答案)11、I hope Tom will arrive _______ to attend the meeting. [单选题] *A. in timesB. on time(正确答案)C. at timesD. from time to time12、--Don’t _______ too late, or you will feel tired in class.--I won’t, Mum. [单选题] *A. call upB. wake upC. stay up(正确答案)D. get up13、The house is well decorated _____ the disarrangement of a few photos. [单选题] *A. exceptB. besidesC. except for(正确答案)D. in addition to14、59．—Can I talk to the manager?—Please wait ________ minute. [单选题] *A．anB．a(正确答案)C．theD．/15、Tony is a quiet student, _______ he is active in class. [单选题] *A. soB. andC. but(正确答案)D. or16、The office building will be _______ a library. [单选题] *A. turned onB. turned upC. turned into(正确答案)D. turned off17、When you’ve finished with that book, don’t forget to put it back one the shelf, ____? [单选题] *A. do youB. don’t youC. will you(正确答案)D. won’t you18、—______?—He can do kung fu.（）[单选题] *A. What does Eric likeB. Can Eric do kung fuC. What can Eric do(正确答案)D. Does Eric like kung fu19、Everyone here is _______ to me. [单选题] *A. happyB. wellC. kind(正确答案)D. glad20、--Is that the correct spelling?--I don’t know. You can _______ in a dictionary [单选题] *A. look up itB. look it forC. look it up(正确答案)D. look for it21、We had ____ wonderful lunch last Saturday. [单选题] *A. /B. theC. oneD. a(正确答案)22、My sister gave me a _______ at my birthday party. [单选题] *A. parentB. peaceC. patientD. present(正确答案)23、With all the work on hand, he _____ to the cinema last night. [单选题] *A.should goB.must have goneC.might goD..shouldn’t have gone(正确答案)24、I like dancing, ______ I can join the Dancing Club.（）[单选题] *A. becauseB. so(正确答案)C. andD. but25、（)late for the meeting again, Jack! 一Sorry, I won t. [单选题] *A.Don’tB. Be notC.Don't be(正确答案)D.Not be26、Could you tell me _____ to fly from Chicago to New York? [单选题] *A.it costs how muchB. how much does it costC. how much costs itD.how much it costs(正确答案)27、As for the quality of this model of color TV sets, the ones made in Chine are by no means _____ those imported. [单选题] *A inferior thanB less inferior toC less inferior thanD. inferior to(正确答案)28、Every morning John takes a（）to his office. [单选题] *A. 20-minutes' walkB. 20 minute ' walkC. 20-minutes walkD. 20-minute walk(正确答案)29、--Can I _______ your dictionary?--Sorry, I’m using it. [单选题] *A. borrow(正确答案)B. lendC. keepD. return30、Will you see to（）that the flowers are well protected during the rainy season? [单选题] *A. it(正确答案)B. meC. oneD. yourself。

商务英语BEC初级练习测试题及答案

商务英语BEC初级练习测试题及答案商务英语BEC初级练习测试题及答案PART ONEQuestions 1-7. Read these sentences and the following business index.. Which advisor each sentence (1-7) describe?. For each sentence mark one letter (A, B,C,D or E) on your Answer Sheet.ExampleThe company invests a large sum of money in high technology.Answer: E1. It is engaged in the expansion of a telecommunications line.2. No other steel industries have such a high rating.3. Th e company is the chief holder of a British company’s shares.4. As much as forty million U. S. dollars are invested in Taiwan.5. It has business transactions with an American company.6. The company gets a very high interest rate from its stocks.7. Agreements were signed between two companies about technological cooperation.A. Telecom Asia Corporation Limited (Thailand )-It serves as international advisor in connection with the debt and equity financing for a US $3 billion telephone line expansion project in Bangkok. (Current)B. Singapore Telecom international Pte. Ltd. (Singapore)- It acquires its 50/00 interest in Cambridge Holding Ltd.,the controlling shareholder of Cambridge Cable Ltd. of the U. K. (6/1992)C. Pohang Iron 6 Steel Co.,Ltd. (Korea) .In connection with its ratings with Standard & Poor’s and Moody’s investor Services. The company obtained the highest rating of any steel company in the world. (II/1991)D. Goldstar Co.,Ltd. (Korea)In its investment in,and technology agreements with,Zenith Electronics of the U. S. -the first transaction of this type in Korea. (2/1991 )E. Concord Venture Capital Co., Ltd.(Taiwan)’-Structured,marketed to investors and made a principal investment in the Fund with total equity of NT $ 940 million(US $ 40 million) to invest in Taiwanese high-technology venture capital opportunities. (I/1991)参考答案1. A2. C3. B4. E5. D6. B7. DPART TWOQuestions 8-12. Read this advertisement of a Canadian computer incorporation.. Choose the best sentence from the list A-I on page 5 to fill each of the blanks.. For each blank (8-12)mark one letter(A -I) on your AnswerSheet.. Do not mark any letter twice.. One answer has been given as an example.AST’S BRAVO FAMILYOur new and improved Bravo series of personal computers is designed to do calculations in a new way.For example, the new Bravo MT has the same features of Intel’s very fast Pentium 60MHz microprocessor. It’s all the power you need to run an entire workgroup or the latest graphics-intensive programs, and processes even the most complicated mathematical calculations five times faster than the DX2/66. …… 8…… It’s perfect for the power user who demands high performance at an attractive price point.Also new from AST is our latest generation of Bravo LC desktops, a value line of energy efficient 486 personal computers. Our entire Bravo LC family,while still affordable, has new muscle——Intel 486 microprocessors up to 100 MHz and a VESA Local Bus slot. Today, it’s fast, tomorrow it could be even faster, if you c hoose to raise it to Intel’s Pentium Over Drive processor. How about more performance in less space? The Bravo LP is a low profile 486, loaded with award-winning engineering. ……9 …… And the graphics RAM can be enlarged to ZMB for 64-bit processing.Our new Bravo NB notebook computers, recently named the number one of the 20 world’s top notebook computers,are some of our best examples of the Bravo family. ……10 …… It is particularly ideal for small businesses,home offices,and mobile users.With Bravo, there’s something for everyone. Including high value, performance, and the most responsive around the-clockphone support anywhere. …… 11 ……By the way,our 486 Bravos are all approved by the Environmental Protection Agency …… 12…… For an AST reseller near you,please call 800 876- 4 AST.Example: CA. Would you expect anything from the world’s fifth largest (and growing )personal computer company?B. In addition,you’ll find .yourself in the enjoyment of free maintenance and transportation.C. If you want speed, power, expandability, and dazzling graphics performance at a very affordable price, you’ll find it in our Bravo personal computers.D. The MT also comes with two AL-slots for graphic upgrades and installed windows-based software solutions.E. So, you’l l save energy, money,and perhaps a few trees.F. For instance, innovative security features help you keep your most confidential work to yourself.G. As a result, you need a certificate issued by the Environment Protection Agency if you buy a personal computer.H. The Bravo NB4/33 is even thinner, lighter,faster, and more affordable- using very little power with a longer battery life.I. Finally, the DX2/66 is inferior to our Bravo MT in speed, function and graphics performance.参考答案8. D 9. F 10. H 11. A 12. EPART FOURQuestions 21 -35. Read this advertisement.. Choose the best word to fill each gap.. For each question (21 35) mark one letter (A, B,C,D)on yourAnswer Sheet.. One answer has been given as an example.Too much to read! It’s impossible to find time to read today’s top business books-and thousands are published each year. Yet not keeping up with those books could be a serious-and expensive mistake. Often the ideas and insights they . . . . . . example. . . . . are available nowhere else. But how can you even. . . . . .21. . . . . . which titles are worthwhile-let alone find time to read them?Fortunately, there’s a . . . . . ..22. . . . . . . Soundview Executive Book Summaries. It really. . . . . . 23. . . . . . In fact, it’s . . . . . .24. . . . . . to work. It is ingenious and essential. Every month, you . . . . . . 25. . . . . two or three quick reading, time saving . . . . . .26. . . . . . of the best new business books. Each contains all the key points in the . . . . . . 27. . . . . . book. The big difference,instead of 200 to 500 pages,the summary is only & pages. Instead of . . . . . . 28. . . . . . five,ten or more hours to read,it takes just 15 minutes.Of the thousands of business books . . . . . . 29. . . . . .annually, only a . . . . . . 30. . . . . .are really worth reading. To save your time, our Editorial Board goes over them all . . . . . . 31. . . . . .90%. Our standards are . . . . . . 32. . . . . .,and the criteria rigorous.When a book meets all our tests, we prepare a Summary, instead of a review or a digest. You get a skillful distillation that preserves the content ad spirit of the . . . . . . 33. . . . . .books. The titles cover every. . . . . . 34. . . . . .of concern to business people today. There’s . . . . . . 35. . . . . .else like Soundview Executive Book Summaries.21. A. see B. know C. ask D. answer22. A. answer B. solution C. question D. problem23. A. works B. costs C. sells D. buys24. A. guarded B. granted C. guided D. guaranteed25. A. pay B. send C. receive D. buy26. A. titles B. summaries C. names D. prices27. A. original B. first C. same D. another28. A. spending B. costing C. taking D. sitting29. A. publicized B. polished C. published D. popularized30. A. dozen B. little C. handful D. couple31. A. choosing B. eliminating C. writing D. publishing32. A. high B. low C. expensive D. cheap33. A. entire B. tired C. entering D. old34. A. word B. subject C. sentence D. idea35. A. something B. anything C. all D. nothing正确答案是:21. B 22. B 23.A 24. D 25. C 26.B 27.A 28. C 29.C30. C 31. B 32.A 33. A 34. B 35.D。

剑桥商务英语初级试卷Unit 4b

Unit 4bPart I GrammarChoose the correct option to complete each sentence.1.We _________________ let our quality levels fall on this important order.A) mustn’t B) needn’t C) ought to2. All suppliers ________________ comply with European standards if we use them.A) mustn’t B) must C) ought to3. You _________________ speak Arabic to do business in the Middle East.A) mustn’t B) shouldn’t C) don’t have to4. We ________________ take on any new orders that we can’t produce in time.A) shouldn’t B) needn’t C) don’t have to5. Cultural differences ________________ be a problem when doing business overseas.A) ought to B) needn’t C) mustn’t6. Companies ______________ ensure that suppliers can deliver on time.A) mustn’t B) needn’t C) must7. We ________________ place too many orders with one supplier.A) ought not to B) needn’t C) don’t have to8. We _________________ organize delivery—the customer will collect the goods.A) don’t have to B) shouldn’t C) mustn’tAnswers:1. A2. B3. C4. A5. B6. C7. A8. APart II VocabularyTask 11.We are _________________ to hear that the conference was successful.2.Please find the ______________ euro prices as requested.3.I would be very ______________ if you could contact me as soon as possible.4.I am ________________ the items you requested are temporarily out of stock.5.We apologize for any ______________ this may have caused.6.Please mark the package for the ________________ of Karen Jennings.7.We _______________ to inform you that the vacancy has already been filled.8.Please do not hesitate to _______________ us if you have any further enquiries.9.Thank you for your ______________ of 10 November.10.We _________________ that you deal with this very urgent matter at once.Answers:1. delighted2. enclosed3. grateful4. afraid5. inconvenience6. attention7. regret8. contact9. enquiry 10. insistTask 2Choose the correct word to complete each sentence.1.Please submit a formal guess/ estimate by 3 September.2.Could you just leave a quick note/ notice on my desk?3.Please accept my apologizes / apologies for any unnecessary inconvenience.4.Would it be all right if we cancelled/ postponed the meeting until next week?5.You are kindly required/ requested to settle the account within two weeks.6.I’ll give you my mobile number in case/ unless I’m out of the office.7.Alan, could you remember/ remind me to send that parcel off today?8.They denied/ refused to send a replacement part.Answers:1. estimate2. note3. apologies4. postponed5. requested6. in case7. remind8. refusedTask 3Match the documents with the definitions.1.agenda a) an approximate price quotation2.invoice b) a schedule for a meeting3.article c) a piece of information on public display4.estimate d) a formal message between colleagues5.note e) a request for payment6.guarantee f) a written promise7.memo g) a piece in a newspaper or magazine8.notice h) a short informal messageAnswers:1. b2. e3. g4. a5. h6. f7. d8. cPart III2.Could you please send me your new price list?3.You should try ordering them on the Internet. I t’s a lot cheaper.4.As discussed, we will be arriving at 10:30 on Monday 16 June.5.We regret any inconvenience this may cause you.6.The service to date has been quite unsatisfactory.Answers:1. postpone2. request3. recommend4. confirm5. apologize6. complainPart IV ReadingQuestions 1-4Choose the correct option to complete each sentence.1. Staff2. SusanA)should switch printers off. A) doesn’t want to fix the network.B)can switch printers off. B) isn’t able to fix the network.C)Mustn’t switch printers off. C) shouldn’t fix the network.3. The company4. StaffA)will change prices. A) should order through Shelley.B)might change prices. B) can order through Shelly.C)can’t change prices. C) are allowed to order through Shelly. Answers:1. A2. B.3. B4. AQuestions 5-9●Read the memo and email below.●Complete the form●Write a word or phrase (in CAPITAL LETTERS) or a number on lines 5-9on your AnswerSheet.Keys:(5) COLLINS LTD(6)SUE POTTS(7)7 DAWSON STREET(8)25 JANUARY(9)RADIO ADVERTISEMENTQuestions 10-16●Look at the graphs below. They show the number of vehicles sold compared with the numberleased by eight different retailers during the year 2000.●Which chart does each sentence (10-14) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.10. Leases grew more rapidly than sales in the second half of the year, following a steady rise inboth sectors earlier in the year.11. Vehicle sales rose sharply in the middle of the year, overtaking leases which nevertheless roseslightly in the last quarter.12. While the vehicle lease business expanded during the year, vehicle sales dipped sharply aftersix months, never recovering their early high level.13. The number of vehicles leased remained low throughout the year, rising only briefly abovesales, which fluctuated dramatically in the first six months.14. After falling steadily for much of the year, both sales and leases recovered, with the number ofleases eventually exceeding sales.Answers: 10-14 A D F B GQuestions 17-23●Read the article below about a new product.●Are sentences 17-23 ‘Right’ or ‘Wrong’? If there is not enough information to answer ‘Right’or ‘Wrong’, choose ‘Doesn’t say’.●For each sentence 17-23, mark one letter (A, B or C) on your Answer Sheet.A. RightB. WrongC. Doesn’t say18. Before he set up Genera, Dr. Parton used to work for a British water company.A. RightB. WrongC. Doesn’t say19. The new product has been a commercial success in the USA.A. RightB. WrongC. Doesn’t say20. Each of the tests costs ￡42,500.A. RightB. WrongC. Doesn’t say21. Genera Technologies has orders for 25 more tests.A. RightB. WrongC. Doesn’t say22. The British government is helping Dr. Parton to sell the test abroad.A. RightB. WrongC. Doesn’t say23. The number of employees at Genera Technologies has recently increased.A. RightB. WrongC. Doesn’t sayAnswers:17-23 BCBABCAPart V1. Unfortunately2. However3. instead of4. unless5. whether6. whilePart VI WritingTask 1You are going to be out of the office. Write an email to your customers: -----reminding them that you are out of the office-----saying when you will be back in the office-----suggesting who should be contacted for urgent things.●Write 30-40 words on your answer sheetKey:I am currently out of the office. I will be back on Thursday 23rd. if you have any urgent questions or problems before then please contact my colleague Andrea in our Luohe office.Task 2----- thanking her for the invitation to Head Office-----telling her how many people are planning to go-----saying which departments people would like to see-----asking about the time of the visit.●Write 60-80 words on your Answer Sheet.●Do not include postal addresses.Answers:Dear MaryThank you for your invite to your new Head Office. I want to tell you the number of participants for the visit will be 20 people. My colleague and I would like to see the Financial Department and also the Sales Department, and naturally the IT Department.I would like also to know the time for the visit.Best wishesPim Schuler。

剑桥商务英语初级真题(2)_真题-无答案

剑桥商务英语初级真题(2)(总分100,考试时间90分钟)READINGPART ONE●Look at questions 1-5.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on your Answer Sheet.1.A. We can no longer sell two-drawer filing cabinets.B. Our supplier of filing cabinets has gone out of business.C. We are not fully stocked with filing cabinets at present.2.Staff who wish to attend the dinnerA. are allowed to invite only one person each.B. must book today if they want to invite a friend.C. have to pay ￡10 each for themselves and their partner.3.Unit Managers should inform Personnel which staffA. have received training.B. are in need of training.C. will supervise training.4.A. If you want information about numbers that have changed, contact Ext. 8286.B. If any information in this directory is incorrect, contact Ext. 8286.C. If you need a different directory, contact Ext. 8286.5.Employees flying to the USA willA. no longer land in Washington.B. arrive late at night.C. be given economy class seats.PART TWO●Look at the list below. It shows the titles of chapters from a book about management.●For questions 6-10, decide which chapter (A-H) each person on the opposite page should read.●For each question, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.1. Dominic works in international trade and needs to know how to finalise contracts with customers.2. Sara is studying customer survey methods and needs to learn how to analyse the data.3. Rachel works in an export department and wants information on how to avoid fluctuations in the value of export earnings.4. Andreas wants to find out whether proposed changes to **pany"s promotion methods will result in necessary cost savings.5. Alexander owns an advertising agency and wants to make better use of his staff"s skills by organising them into effective teams.PART THREE●Look at the charts below. They show Internet **pared to High Street sales of holidays offered by eight different **panies during a three-year period.●Which chart does each sentence (11-15) on the opposite page describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.1. Although Internet sales started higher than High Street sales, they lost that lead when both dipped in the middle of the period.2. High Street sales and Internet sales reached their peak in the middle of the period, but Internet sales declined more sharply at the end.3. While both High Street and Internet sales rose throughout the period, High Street sales saw their greater increase in the middle year.4. Both Internet and High Street sales dipped in the middle of the period, with the Internet always achieving fewer sales than the High Street.5. High Street sales fell from their early high point to equal Internet sales, and both then remained level at the end of the period.PART FOUR●Read the article below about a hair products business.●Are sentences 16-22 on the opposite page "Right" or "Wrong"? If there is not enough information to answer "Right" or "Wrong", choose "Doesn"t say".●For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet.1. Louise Wood recruited her staff as soon as she set up her business.A. RightB. WrongC. Doesn"t say2. As a rep, Louise enjoyed meeting famous hairdressers.A. RightB. WrongC. Doesn"t say3. Louise"s first few months of business were less difficult than she had expected.A. RightB. WrongC. Doesn"t say4. Louise has avoided borrowing large amounts of money to finance her business.A. RightB. WrongC. Doesn"t say5. Her suppliers **plained about having meetings at her office.A. RightB. WrongC. Doesn"t say6. Louise regularly does overtime.A. RightB. WrongC. Doesn"t say7. Louise **mitted to this business for the present.A. RightB. WrongC. Doesn"t sayPART FIVE●Read the text below, which is part of the annual report of a **pany called Bennetts. Its customers order goods from catalogues and collect them from **pany"s stores.●For each question (23-28) on the opposite page, choose the correct answer.●Mark one letter (A, B or C) on your Answer Sheet.1. In the last year Bennetts hasA. opened a number of new stores.B. merged with another **pany.C. increased the number of catalogues it delivers.2. One improvement in the last year is that Bennetts has managed toA. spend less on manufacturing.B. increase productivity.C. reduce distribution costs.3. As a result of developments in the last year, customers can nowA. find out if goods are in stock before ordering them.B. collect their orders without queuing in the stores.C. order goods by telephone as well as in stores.4. Replacing two catalogues with one has meant thatA. all the lines from both catalogues are available.B. the catalogue has now become cheaper to produce.C. sales from the stores are already increasing.5. Bennetts" main aim for next year is to improveA. home shopping facilities.B. the facilities at head office.C. customer service in the stores.6. Bennetts is hopeful about the future becauseA. it expects the economic situation to improve.B. it has made changes to its management team.C. it is planning to take over **panies.PART SIX●Read the article below about attending job interviews.●Choose the correct word to fill each gap, from A, B or C on the opposite page.●For each question (29-40), mark one letter (A, B or C) on your Answer Sheet.HOW TO SUCCEED AT INTERVIEWSPreparation for interviews is essential. Interviewers like to see people that 1 prepared to ask questions about **pany. 2 good interviewer is going to be looking for candidates 3 demonstrate that they will 4 something new to **pany. Think of the things you 5 contribute to the organisation.Looking good is also very important. 6 **panies now allow 7 formal clothes in the workplace, this does not mean it is no 8 essential to wear a suit for an interview. The most important thing is to be yourself. 9 you must never do is 10 to be something you are not, in order to get the job. If you have to do 11 then you will probably not enjoy working in the position, 12 will the job be suitable for you.1.A. beB. areC. is2.A. AnyB. ThatC. Some3.A. whichC. who4.A. fetchB. carryC. bring5.A. needB. oughtC. could6.A. DespiteB. AlthoughC. But7.A. leastB. littleC. less8.A. longerB. furtherC. more9.A. WhatB. HowC. Why10.A. tryB. triedC. tries11.A. theseB. thisC. one12.A. norB. notC. neverPART SEVEN●Read the email and the website page below.●Complete the form on the opposite page.●Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your AnswerNetwork SeminarsONLINE BOOKING FORMFULL NAME OF PARTICIPANT: 1 NAME OF COMPANY: ICP DEPARTMENT TO INVOICE: 2 TOTAL FEES PAY ABLE: ￡ 3 NAME OF PERSON WHO RECOMMENDED THE COURSE: 4 COURSE TITLE: 51.2.3.4.5.WRITINGPART ONE1. ●**pany has received a **plaint about late deliveries.●Write a note to the Customer Services Manager in **pany: ●saying who has made **plaint●explaining why the deliveries were late●recommending what action should be taken.●Write 30-40 words on your Answer Sheet.PART TWO1. ●You work f or an advertising agency.●Read the part of a letter below from a client, Ms Reeves, asking you to give a presentation to her colleagues.●Write a letter to Ms Reeves:●apologising for being unable to attend the meeting●explaining why you cannot attend●suggesting another date●asking her to contact your secretary to confirm the arrangements.●Write 60-80 words on your Answer Sheet.●Do not include any postal addresses.LISTENINGPART ONE●For questions 1-8 you will hear eight short recordings.●For each question, mark one letter (A, B or C) for the correct answer.●After you have listened once, replay each recording.【点此下载音频文件】1. Why is the man late for the meeting?A. The meeting time was changed.B. His train was delayed.C. There was an emergency in his office.2. Why is Timtex performing badly?A. Its profit margins are too narrow.B. It is targeting the wrong market.C. Demand for expensive clothing is low.3. Which graph shows **pany"s sales?A.B.C.4. Where do they decide to hold the seminar?A. at a conference centreB. at a Trade ClubC. at a hotel5. What does the successful business produce?A.B.C.【点此下载音频文件】6. In which department does Ben work now?A. EngineeringB. SalesC. Marketing7. Which chart shows the bank"s current network of branches?A.B.C.8. What do they still need to put in the hall?A.B.C.PART TWO●Look at the form below.●Some information is missing.●You will hear a woman booking exhibition space on the phone.●For each question (9-15), fill in the missing information in the numbered space using aword,numbersorletters.●After yo u have listened once, replay the recording.Trade Fair Booking-June 2003SPACE BOOKED: 1 sq mCOST: ￡ 2ESTIMA TED NUMBER OF PEOPLEEXPECTED: 3NAME OF CONFERENCE ROOM: 4SEATING CAPACITY: 5START TIME FOR ROOM: 6MAIN BOOKING REFERENCE: 7【点此下载音频文件】1.2.3.4.5.6.7.PART THREE●Look at the notes below.●Some information is missing.●You will hear part of a talk given to a group of new employees.●For each question (16-22), fill in the missing information in the numbered space usingoneortwowords.●After you have listened once, replay the recording.First Day at NYP: IntroductionOur Personnel Officer is: Sarah 1location of coffeemachines, noticeboards: on 2tax enquiries to: 3presentation: 3.30 pmvenue: Conference Roomsubject: 4day of buffet lunch: 5for colour photocopiersobtain: 6sports club-see MaxCollins for: 7【点此下载音频文件】1.2.3.4.5.6.7.PART FOUR●You will hear a conversation between two senior managers of a **pany based in the UK. They are talking about a visit to **pany by a group of foreign executives.●For each question (23-30), mark one letter (A, B or C) for the correct answer.●After you have listened once, replay the recording.【点此下载音频文件】1. When will the visitors arrive?A. MarchB. AprilC. May2. How many visitors **ing?A. sixB. sevenC. eight3. What will the visitors see on the first day?A. the retail outletsB. the factory in SwindonC. **pany headquarters4. What are the visitors most interested in?A. company performanceB. new technologyC. working practices5. Who do the visitors particularly want to meet?A. the Human Resources groupB. the Board of DirectorsC. the Customer Services team6. What will the presentation be about?A. rewards for employeesB. company organisationC. negotiating techniques7. What will the group do in London?A. visit a **mercial buildingB. go to an official receptionC. meet some important politicians8. Where will the visitors go on the final day?A. to an exhibition centre in BirminghamB. to a factory in the North EastC. to several sites in ScotlandSPEAKINGPART 11. In this part the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.PART 21. In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.PART 31. In this part of the test the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the prompt card, an example of which is below, and then about two minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic.For two or three candidatesScenarioPrompt materialFollow-on questions●Is there any other reward you would like? (Why?)●Is it important for all staff to receive the same type of reward? (Why/Why not?)●What kind of place would be suitable for a company trip? (Why?)●How important is it to reward staff for good work? (Why?)●**panies have a regular programme of social events for staff? (Why/Why not?)。

剑桥商务英语初级试卷Unit 11b

Unit 11bPartⅠMatch the sentence halves.1. We can’t allocate the room numbers a) until everyone’s arrived.2. Don’t forget to lower the lights b) until everyone checks in.3. You’ll be asked to present your ideas c) after you finish the workshops.4. I’ll fax you the agenda d) before the main speaker starts.5. We’ll wait in the lobby e) as soon as I’ve typed it.6. We’ve got time to plan the next session f) when he wants to use the projector. Answers:1. b2. d3. c4. e5. a6. fPart II Complete the sentences with the correct form of the verbs in brackets.1.We (leave) _____________ for the restaurant when the coach (arrives) ___________ inabout ten minutes.2.We (serve) _____________ coffee when people (finish) _______________ their lunches.3.After all the regional sales managers (make) ______________ their presentations, we (have)______________ a quick break for about 20 minutes.4.Sarah (book) ____________ the venue as soon as she (receive) _____________ someinformation about the number of delegates.5.I (check) _____________ the projector before I (start) ______________ my session.6.Until we (know) ____________ the final numbers, we (not / book) ____________ any hotelrooms.7.I’m afraid I (have to ) _________________ leave before the final session (start)___________.8.After we (finish) ______________ dinner, there (be) ______________ a short prize-giving. Answers:1. ‘ll leave ; arrives2. ‘ll serve ; finish/ have finished3. make /have made ; ‘ll have4. ‘ll book/ ‘s going to book ; receives/ has received5. ‘ll check/ ‘m going to check ; start6. know ; aren’t going to book/ won’t book7. ‘ll have to/ have to ; starts8. finish/ have finished ; ‘ll be/ ‘s going to bePart III Use the correct form of the verbs to complete the sentences.1.There was a lot of delegate _________________ —especially in the workshops.2.The seminar will be of particular interest to IT ________________.3.The catering team did a great job of _________________ the visitors.4.One workshop was very poorly ________________ with only six people there.5.I think our _______________ did a great job of advertising the product launch.6.The CEO gave a very short and humorous _______________ to open the conference.7.Bob’s generally a good speaker but this ________________ wasn’t very interesting.8.Samantha was our _________________. She showed us around all he city’s sights.Answers:1. participation2. specialists3. hosting4. attended5. promoter6. speech / presentation7. speech / presentation8. guidePartⅣ ReadingTask 1• Look at Questions 1~5.• In each case, which sentence is correct?• Mark one letter (A, B, or C) on your answer sheet.1 Due to circumstances beyond our control, the conference will be postponed.A. The conference will take place as planned.B. The conference will not take place.C. The conference will take place at a later date.2 Delegates are asked to check out by 10.30 a.m.The delegates should leave their roomsA.before half past ten.B.at ten thirty.C.earlier than half past eleven3 Could all speakers please produce summaries of the sessions they gave.The speakers should writeA.full details of what is in their session.B. a brief report about their session.C. a proposal for their session.4WORKSHOPSImproving margins Wagner suiteSelling on the telephone Schumann suiteMarketing new products Bach suiteThe workshop on increasing profits will be in theA.Wagner suite.B.Schumann suite.C.Bach suite.5 Mr Sylvester is used to giving presentations to large audiences.Mr SylvesterA.doesn’t give presentations to large groups any more.B.often gave presentations to large groups in the past.C.often gives presentations to large groups.Answers : CABACTask 2●Read the article below about changes in the organization of company.●Answer questions6-10●Mark one letter (A ,B or C) on your Answer Sheet.Managing changes at MascoFifteen years ago Masco, then a small family firm, suddenly began to grow fast. As it grew, the management realized that changes were needed. However, they still wanted to keep the advantages of a small family firm.Originally, all company staff belonged to either the Production or the Administration department. However, as the firm grew, it became clear that the Administration department was therefore replaced by separate departments: Accounts, Purchasing, Despatch and Sales. Sales was then further reorganized as Sales and Customer Service. Customer Service now employs more people than any other department in the company.Most heads of new departments were appointed from inside the company. In the case of Production, Masco recruited someone with experience of working in a much larger firm, who would be able to understand the demands of a fast-growing business. Accounts was the only other department to employ new staff at senior level. Two very experienced people from large companies were recruited to work closely with the existing head of the department.Senior staff were worried that their work would increase following the changes. In fact, it decreased, because several processes became quicker and easier when staff were given the power to make decisions themselves. On the other hand, some staff were disappointed that promotion did not lead to higher salaries.Don Bradford, Masco’s Managing Director says, “We’ve very pleased with the staff’s response to the changes. We thought it would take at least two years to solve all our problems but after only one year we can already see positive results. It’ll probably be another six months, though, before we feel fully confident. We’ve had a few problems with departments not keeping in close enough contact with each other. On the whole, we’re quite satisfied. Although overheads have increased slightly, the Sales Department has brought in a lot of new business and productivity’s up considerably. The future looks good!6.Masco made changes at management level because it ____________ .A. bought a small family firm .B.had more business to deal withC. was not growing fast enough.7.The benefits of the management changes were felt after _______________.A. six monthsB. twelve monthsC. two years.8The changes have led to a ____________________ .A. lack of communication between departments.B. large rise in administrative costs.C. fall in class9.___________ department has the largest number of staff.A. ProductionB. Customer serviceC. Administration10.Which department disappeared in the reorganization of the company ?A. AccountsB. SalesC. AdministrationAnswers : BBAACTask 3Read this part of an annual report, written by the Managing Director of a toy company called Bambinos, and answer questions 11-15 . For questions 11-15, choose the correct answer. For each question, mark one letter A,B or C on your Answer Sheet.1996 began well for Bambinos, with the purchase in January of National Toy Shops Ltd for ￡2.3 million. All departments avoided job losses, except sales, where both companies had previously had agents serving the same areas. In the production department, eighty temporary workers were taken on in February to work on a contract with a new client in Japan. These jobs will probably disappear by the beginning of the summer, though staffing levels may rise again soon afterwards when we launch the new robot toy, Roboman.The export order to Japan has been a major success, but it cannot hide the problems we have had in this area. Despite the huge amounts we have invested in designing world-leading toys and in the distribution of our products, I am disappointed to see we are losing customers to rival firms, especially in Asia. We do not seem able to offer the same quality of service as our rivals. I want to see a system for improving the way we deal with calls from customers wanting information of help, checking on details of products, or making complaints. I would like to see major improvements in this area as soon as possible.There are many achievements to be proud of. The increase in annual profits in 1996 was partly the result of Mr. Beck’s new system of producing and following up on invoices for company accounts. But I am particularly pleased to see the 50% growth in the number of staff who are now able to use computers for major parts of their work. This is a great result for the small amount of money invested last year in staff training. We have now advertised for a new training manager and will be increasing the amount spent in this area to over 3% of annual profits. This will provide a variety of courses for staff in all departments.Finally. I would like to mention Roboman. Many of our future plans depend on the success of this project, which will go into production in February. In 1993 our engineers in the research and development department had already succeeded in producing one of the world’s smallest radio-controlled robots, so efficient that the batteries do not need to be changed for at least 25 hours of use. What makes this new one particularly exciting is that it is controlled simply by the user giving it spoken instructions. It is this, rather than sales techniques or pricing policy, that will make Roboman the best-selling toy for the next five years.11.Extra staff were employed forA. a new order from overseas.B. an increase in dmand over the summer.C.the development of a new toy.12. The company has improvedA. its advertising methods.B. the computer skills of its staff.C. communication between departments.13 The most important development in the new Roboman is thatA. it doesn’t need batteriesB. it is very small.C. it responds to speech.14. The only department to reduce its staff was …….A. salesB. productionC. customer services15. The company intends to invest more money in……..A. research and developmentB. staff trainingC. distributionAnswers : ABCABPart ⅤComplete the e-mail with a, an, the orФ(no article).Answers:1. the2. the3. the4. The5. the6. Ф7. a8. Ф9. The 10. the 11. a 12. an 13. the 14. a 15. aPart ⅥWritingTask 1• Read the following e-mail.Dear Prof. Nelson Newman,This is Harry Rogers from Human Resources Department of MPC International. I'm glad to learn that you could give lectures in our staff-training program of business administration. But now there is a change in the schedule. We hope you could lecture on Human Resources Management in September rather than the Strategic Management in December.I'm sorry for the inconvenience that we have caused you. Your assistance and cooperation is greatly appreciated. Please let us know soon if it is OK with you and we may discuss some details then.Best regardsHarry RogersDeputy Director of Human Resources Department of MPC InternationalJune 18, 2000• Write a letter to Mr. Rogers• thanking him for his e-mail• giving a positive reply to the change of course• apologizing for being unable to come in early September and gi ving the reason• offering to come in the middle of September.• 'Write 60~80 words.Suggested AnswerDear Mr. .-Rogers,Thank you for your e-mail on June 18, 2000. It is OK with me to change from Strategic Management to-Human Resources Management. But I'm. afraid the dates you've proposed may conflict with my other lecture dates in my own university. I have to give lectures for the first two weeks in September in my university. If it is OK with you, I can come and give lectures in the middle of September. Please e-mail me shortly and let me know your decision.Best RegardsNelson NewmanJune 20, 2000Task 2• You are going to write a report on product sales.• Write a note to Mr Adier, the Chief Accountant:• asking for the statement of profit and loss of last month.• telling him J-he reason for it.• saying when you want it.• Write about 30~40 words.I'd like to have the statement of profit and loss of last month, as I need it for writing a report about our product sales of last month. Please give the statement to me by the end of this week.。

BEC剑桥初级-8

BEC剑桥初级-8LISTEN ING Approximately 40 minutes(including 10 minutes’ transfer time)PART 0NEQuestions 1-8For questions 1-8 you will hear eight short recordings．For each question，mark one letter(A，B，or C)for the correct answer．Example：Who is Emily going to write to?A．the staffB．the supplierC．the clientsThe answer is AAfter you have listened once，replay each recording1. Which products have sold best?2. In which month will the auditors come?A. AprilB. MayC. June3. Which chart shows foreign trade this year?4. Which product does the man still need?5. Which flight is the man going to take to Paris?A. 12:15B. 1:00C. 2:306. When are the two people going to meet?7. Which car park will close during repair work?A. North SiteB. East SiteC. West Site8. When will the red bikes sent?A. 14th JulyB. 16th JulyC. 18th JulyPART TWOQuestions 9—15·Look at the notes below．·Some information is missing．You will hear a man contacting an employment agency about the recruitment of temporary staff for his business．For each question 9-15，fill in the missing information in the numbered space using a word．numbers，or letters．After you have listened once，replay the recording．Advance RecruitmentCompany name：A＆T Computer SolutionsContact name：(9)John _______Number of staff needed：(10)………Starting date：(11) _____ October 2000Length of contract：minimum of (12) ________ weeksNumber of hours：40 per weekRate quoted：(13)￡………per hourContact telephone number：(14) _______ extension 218Location of A＆T ComputerSolutions：(15)………Business Park on Broad StreetPART THREEQuestions 16=22Look at the notes on how to succeed in a job interview．Some information is missing．You will hear part of a presentation by the advisor from a job advising center．For each question 16-22，fi1l in the missing information in the numbered space using one or two words．After you have listened once，replay the recording．Tips for a Successful InterviewGet rid of several (16)……………………………………………………………………Get the job (17)you………………………………………………………………Try to please (18)……………………………………………………………………Take a (19)……………………………………………………………………Avoid (20)………………………………………………………an interviewFell free to make (21)…………………………………………………………………Never hesitate to show (22)……………………………………………………………Questions 23-30·You will hear a talk on import regulations．·For each question(23-30)，mark one letter(A，B or C)for the correct answer．·After you have listened once。

剑桥商务英语初级试卷答案

PAPER 1LISTENINGPART ONE1. A2. C3. C4. C5. B6. A7. B 8. CPART TWO9. Globe 10. next 11. ten 12. economy 13. 9th14. HK$2160 15. CP 432PART THREE16. losses 17. bills 18. finance 19. debts 20. towards 21. term 22. facilitiesPART FOUR23. C 24. A 25. B 26. C 27. B 28. B 29. A 30. CREADINGPART ONEI. A 2. B 3. A 4. C 5. APART TWO6. E7. F8. A9. D10. GPART THREEII. K12. B 13. G 14. I 15. HPART FOUR16. C 17, B 18. B 19. B 20. A 21. B 22.APART FIVE23. C24. B 25. C 26. A 27. C 28. CPART SIX29. B 30. C 31. C 32. A 33. A 34. B 35. B 36. A 37. A 38. B 39. C 40. A PART SEVEN41. Lido Hotel 42. Beijing43. rooms 44. 89 Jichang Road 45. 50668818WRITINGPART ONEPlease book a first class return flight to Shanghai for me for next Monday morning', as I'm going to attend an important trade fair there. I'd like to get the ticket this, Fr i dayafternoon.PART TWODear Mrs Jarvis,I am writing concerning my visit to your company.I had planned to get to Hong Kong on June 22, but, unfortunately, all flights to Hong Kongon June ^2"'are full. Therefore, I can arrive at Hong Kong only on the following day: on June 23th. I wonder whether I can meet you on June 23 at the same time as planned. Could you please tell me what hotel you have arranged for me to stay at? .,!.: Best wishes.Yours sincerely,John SmithPAPER 2LISTENINGPART ONE1. C2. B3. C4. B5. C6. A7. B8. APART TWO9. Smith 10. 300 11. 1,000 12. 1013. next 14. six months’15. contractPART THREE16. cheap 17. six days 18. trains and/or lorries 19. large quantities of cargoes 20. the hot regions 21. the use of refrigerators 22. insurance companiesPART FOUR23. B 24. C25. C26. C 27. B 28. C 29. B 30. CREADINGPART ONEI. A 2. B 3. A 4. C 5. CPART TWO6. H7. B8. G9. D 10. APART THREEII. L12. C 13. H 14. D 15. BPART FOUR16. B 17. A 18. C 19. A 20. C 21. A 22. B PART FIVE23. B 24. A 25. C 26. C 27. B - 28. -CPART SIX29. A 30. B 31. C 32. B 33. A 34. C35. B 36. A 37. C 38. A 39. B 40. C PART SEVEN41.Grunwald SA42. since 1934 43. $25 million 44.agrichemical market 45.distributes for a German company and a Swiss concernWRITINGPART ONEPART TWO47.PAPER S 3LISTENINGPART ONE1. C2. B3. C4. B5. C6. B7. E|8. BPART TWO9. Hutchinson10. 29 11. 50 I?.- TC32558 13. 1,200 14. 1,000 15.556838PART THREE16. ice cream 17. bees 18. "Five Fs"19. 2820, Br u nei 21. unsuccessful (unprofitable/ a failure) 22. develop PART FOUR23. A 24. C25. B26. A 27. C28. B 29. A 30.CREADINGPART ONEI. B 2. C 3. A 4. C 5. BPART TWO6. C7. B8. E9. H10. GPART THREEII. H 12. D13. F14. E 15. CPART FOUR16. A 17. A 18. B 19. B 20. C 21. B 22. APART FIVE23. B 24. C 25. A 26. B 27. C 28. A PART SIX29. A 30. C 31. A 32. B 33. C 34. A 35. B 36. A 37. C 38. B 39. A 40. C PART SEVEN41. Jol l y Biscuit Factory 42. December 11 43. 09 : 3044. distribution agencies 45. December 7WRITING PART ONEPART TWOPAPER 4LISTENINGPART ONE1. C2. B3. C4. C5. B6. B7. B8. CPART TWO9, Manufacturing 10. Manager 11. Sales «12. 36913. 300 14. General Manager 15. the day after tomorrowPART THREE16. obtain success 17. consumption 18. 25 (and) 2,9 19. cosmetics (and) perfume 20. practical (and) economical 21. quantity (and) quality 22. combinationPART FOUR23. B24. A 25. C26. A 27. C 28. B 29. A 30. CREADINGPART ONEI. A 2. C 3, B 4. C 5. BPART TWO6. F7. D8. G9, A 10. HPART THREEII. E12. E; 13. I 14. A 15. DPART FOUR16. A 17. C 18. B 19. B 20. C 21. A 22. APART FIVE23. B 24. A 25. C .26. A 27. C 28. BPART SIX29. B 30. A 31. C 32. A 33. B 34. C35., A 36. B 37. B 38. A 39. C 40. APART SEVEN41. Bradford» UK 42. management teaching and research 43. the1960s 44. 1000 45. 2 swimming poolsWRITINGPART ONE46.To: Jennifer JohnsonSubject: Changing the place of meetingDear Jennifer,I'm sorry we'll have to change the place of meeting with our clients t o morrow morning, as the sales manager has to use the electronic devices to demonstrate our products to some agents in the same room at the same time. Would you please make sure that another room is available and inform the clients as well?RegardsRobertPART TWO47.Dear Mr. Jackson,Thank you very much for your phone call. I think we can arrange the business talk at 9: 30 o n Tuesday morning, which is your preferable time. We'll prepare some new m odel s for demonstration then, but I'm sorry to tell you that we are not able to show you Model JP 400 model, as it is out of stock for the time being. However, there's a newer version of JP 450 that we can show you. You will find it with more functions.Please contact me if necessary.Best regardsAnna MaloneMarch 8PAPER 5LISTENINGPART ONE1. A2. C3. B4. A5. B6. C7. B8. BPART TWO9. Express 10. John 11. Boston 12, noon13. July 26 and 27 14.10:45 15. ticketsPART THREE16. order 17. ships 18. payment 19. transfer 20. buyers 21. account 22. CreditPART FOUR23. A 24. B 25. B26. C ,27, A 28. C 2.9. C 30. B -READINGPART ONEI. A 2. B 3. C 4. A 5. APART TWO6. G7. E8. B9. D10. HPART THREEII. A 12. E 13. D 14. B 15. CPART FOUR16. B 17. C 18. B 19. A 20. A 21. B22. CPART FIVE23. A 24. C 25. B 26. B 27. A 28. B PART SIX29. B 30. C 31. C 32. B 33. B 34. C35. C 36. A 37. A 38. B 39. C 40. A PART SEVEN41. Nigel42. Westwood43. 1677 Sea Harbour Drive, Orlando, Florida 35509 44. Sales Manager's assistant 45. younger and more energeticWRITINGPART ONE46.I'd like to have the statement of profit and loss of last month, as I need it for writing a . report about our product sales of last month. Please give the statement to me by the end of this week.PART TWO47.Dear Sirs,I am writing with regard to the General Manager’s visit to your factory next month. He will be staying in Singapore on March 9 and March 10. While he is in your area, he is going to talk to all the members of the Production Department. Therefore, please cancel all the otherappointments on those two days so that the General Manager can talk a s-planned. Would you please e-mail us within this week to confirm it?Best wishesYours sincerelyPAPER 6LISTENINGPART ONE1. C2. B3. C4. B5. C6. B7. B 8. CPART TWO9. 550 10. 4 11. Sam 12. 18 and 2613: 36 and 45 14. jogging 15. 18 to 26PART THREE16. clear goals 17. strategic planning 18. range (of) -possibilities ;19. stocks, cash 20.understand them 21.realistic expectations22.30%:PART FOUR23; A 24. C 25. B 26. A 27. C 28. B29. A 30. CREADINGPART ONEI. B 2. C 3. A 4. C 5. BPART TW O6. A7. E8. C9. B 10. DPART THREEII. F12. A 13. H14. D 15. E ;PART FOUR,16. A 17. A 18. B 19. B 20. C 21. B 22. APART FIVE23. B 24. C 25. A 26. B 27. C 28. A PART SIX29. A 30. C 31. A 32. B 33. C 34. A 35. B 36. A 37. C 38. B 39. A 40. C PART SEVEN …41. Electrolux Group 42. September 23 43. no hotel room available 44. to postpone the meeting 45. September 9WRITINGPART ONEPART TWO47.。

剑桥商务英语初级第三版答案6

剑桥商务英语初级第三版答案6.11、I don't know the man _____ you are talking about. [单选题] *A. who'sB. whose(正确答案)C. whomD. which2、I used to take ____ long way to take the bus that went by ____ tunnel under the water. [单选题] *A. a, aB. a. theC. a, /(正确答案)D. the, a3、Don’t play games on the computer all day. It’s ______ for your eyes. [单选题] *A. bad(正确答案)B. usefulC. helpfulD. thankful4、We haven't heard from him so far. [单选题] *A. 到目前为止(正确答案)B. 一直C. 这么远D. 这么久5、You _____ smoke in the library, or you will be driven away. [单选题] *A. can'tB. mustn't(正确答案)C. will notD. may not6、If we want to keep fit, we should try to _______ bad habits. [单选题] *A. keepB. haveC. getD. get rid of(正确答案)7、34．My mother usually_______ much time shopping in the supermarkets on weekends. [单选题] *A．spends (正确答案)B．costsC．takesD．pays8、The huntsman caught only a（）of the deer before it ran into the woods. [单选题] *A. gazeB. glareC. glimpse(正确答案)D. stare9、I had _______ egg and some milk for breakfast this morning. [单选题] *A. aB. an(正确答案)C. theD. /10、—It’s too noisy outside. I can’t fall asleep.—I can’t, either. We have to ______ new ways to solve the problem.（）[单选题] *A. come up with(正确答案)B. get on withC. make up withD. catch up with11、We had a(an)_____with him about this problem last night. [单选题] *A.explanationB.impressionC.exhibitionD.discussion(正确答案)12、—Is this ______ football, boy? —No, it is not ______.（）[单选题] *A. yours; myB. your; mine(正确答案)C. your; meD. yours; mine13、A good teacher is able to_____a complicated idea in very simple terms. [单选题] *A.put across(正确答案)B.break upC.work outD.bring out14、( )He gave us____ on how to keep fit. [单选题] *A. some advicesB. some advice(正确答案)C. an adviceD. a advice15、The trouble turned out to have nothing to do with them. [单选题] *A. 由…引发的B. 与…有牵连C. 给…带来麻烦D. 与…不相干(正确答案)16、68．—How ________ apples do you want?—I want two kilos. How ________ are they?—They are 5 yuan. [单选题] *A．much; manyB．many; much(正确答案)C．many; manyD．much; much17、—Who came to your office today, Ms. Brown?—Sally came in. She hurt ______ in P. E. class. （）[单选题] *A. sheB. herC. hersD. herself(正确答案)18、Wang Dong usually gets up at 6:00 _______ he can catch the early school bus. [单选题] *A. as ifB. so that(正确答案)C. untilD. after19、He has grown rich lately. [单选题] *A. 后来B. 以后C. 终于D. 最近(正确答案)20、Look at those black clouds! Take ______ umbrella or ______ raincoat with you. （）[单选题] *A. a; anB. an; a(正确答案)C. an; anD. a; a21、（）of the twins was arrested because I saw them both at a party last night. [单选题] *A. NoneB. BothC. Neither(正确答案)D. All22、80．Thousands of ________ from other countries visit the village every year. [单选题] * A．robotsB．postcardsC．tourists(正确答案)D．bridges23、98．There is a post office ______ the fruit shop and the hospital. [单选题] *A．atB．withC．between(正确答案)D．among24、There is a bank ______ the street. [单选题] *A. on the end ofB. in the end ofC. at the end of(正确答案)D. by the end of25、I passed the test, I _____ it without your help. [单选题] *A.would not passB. wouldn't have passed(正确答案)C. didn't passD.had not passed26、My daughter is neither slim nor fat and she’d like a _______ skirt. [单选题] *A. largeB. medium(正确答案)C. smallD. mini27、I don’t like playing chess. It is _______. [单选题] *B. interestedC. boring(正确答案)D. bored28、—What ______ your sister ______ this Saturday?—Something special, because it’s her birthday. （）[单选题] *A. are; going to doB. is; going to do(正确答案)C. does; doD. did do29、John will go home as soon as he _______ his work. [单选题] *A. finishB. will finishC. finishedD. finishes(正确答案)30、I saw the boy _______?the classroom. [单选题] *A. enter intoB. enter(正确答案)D. to enter。

新编剑桥商务英语unit_8

Face-to-face training
- you get new ideas from other people on the course - networking - you can ask the tutor questions

Listening script

Can you think of any more arguments for and against online training?
Online training Relaxed and more comfortable; More flexible, may do it any time and anywhere Face-to-face training More personal and interactive; More direct, closer, hearing the voice of the other person in real time; More natural, feel better
THE EFFECTIVE LEADER TEAM BUILDING

training courses
THE EFFECTIVE LEADER This online course will make you a more effective leader – whether you’re responsible for leading a project, a team, a unit, a department or even a company! Whatever your role, we’re assuming you must lead people in order to achieve results. This course focuses on ACTION you can take to ensure people follow you so you get results. Duration: Approx. 2 hours. This is an online product and for a single user. Course price: £50.00 + £8.75(VAT)= £58.75 TEAM BUILDING Organisations have always relied on teams in some form. But now there is more emphasis on groups of people working in teams, taking joint responsibility for achieving standards and meeting objectives. This course explores the key factors that make teams effective and the skills required to build, strengthen and maintain the team. Duration: Approx. 2 hours. This is an online product and for a single user. Course price: £50.00 + £8.75(VAT)= £58.75

新编剑桥商务英语(初级)学生用书_答案

新编剑桥商务英语(初级)学生用书_答案1. Unit 1: Getting StartedReading Task1.The United Nations International Children’s Emergency Fund.2.Its headquarters is in New York City, USA.3.To advocate for the protection of children’s rights and improve their lives.4.The rights and well-being of every child. Vocabulary Task1.satisfy2.temporarily3.repair4.shipment5.suitableListening Task1.False2.True3.True4.False5.False2. Unit 2: CommunicationReading Task1.People working in multinational companies.2.Because of differences in culture, customs, and business practices.3.Cultural sensitivity, adapting communication style, and understanding non-verbal communication.4.Polite greetings, appropriate dress code, and being punctual.Vocabulary Task1.manage2.appropriate3.gesture4.moderate5.standardListening Task1.C2.B3.A4.B5.A3. Unit 3: Business TravelReading Task1.It helps to establish and maintain business relationships.2.Making hotel reservations, booking flights, and arranging transportation.3.They need to be aware of local customs, etiquette, and have knowledge of the local language.4.Preparation, documentation, and being organized. Vocabulary Task1.navigate2.accommodation3.confirm4.transport5.locateListening Task1.B2.A3.C4.B5.C4. Unit 4: Company OrganizationReading Task1.To understand the structure, roles, and responsibilities within a company.2.It provides a clear understanding of the hierarchical structure within a company.3.It helps to ensure effective communication and coordination between different departments.4.Functions, departments, and positions. Vocabulary Task1.assign2.colleague3.document4.policy5.superviseListening Task1.C2.A3.B4.C5.A5. Unit 5: Job InterviewsReading Task1.It is an opportunity for employers to evaluate the suitability of candidates for a specific job position.2.Preparing for commonly asked questions and practicing good body language.3.Being well-groomed, dressing appropriately, and being confident.4.Asking relevant questions and expressing gratitude for the opportunity.Vocabulary Task1.evaluate2.relevant3.confident4.opportunity5.gestureListening Task1.C2.B3.A4.B5.A6. Unit 6: Telephone SkillsReading Task1.It is a commonly used tool in business communications.2.To ensure effective communication and maintain good business relationships.3.Answering professionally, speaking clearly, and paying attention to tone and pace.4.Taking messages, transferring calls, and resolving issues.Vocabulary Task1.effectively2.professional3.manner4.transfer5.issueListening Task1.B2.C3.A4.B5.C7. Unit 7: Emails and Writing SkillsReading Task1.Emails are used for quick and efficient communication.2.Formal and informal emails.3.Subject line, greeting, body, and closing.4.Being concise, using proper grammar and punctuation, and proofreading.Vocabulary Task1.efficient2.formal3.grammar4.proofread5.conciseListening Task1.C2.B3.A4.B5.A8. Unit 8: PresentationsReading Task1.To effectively communicate information, ideas, and proposals to a group of people.2.Planning, creating visual aids, and practicing the delivery.3.Confidence, eye contact, and engaging with the audience.4.Structuring the presentation, using visual aids, and answering questions.Vocabulary Task1.effectively2.visual3.audience4.engage5.structureListening Task1.B2.C3.A4.B5.C9. Unit 9: Business CorrespondenceReading Task1.It is written communication between businesses or individuals.2.To provide information, make inquiries, and establish business relationships.3.Proper salutation, clear and concise content, and professional closing.4.Business letters, memos, and emails.Vocabulary Taskmunication2.inquiries3.content4.professional5.memosListening Task1.A2.C3.B4.C5.A10. Unit 10: Socializing and EntertainmentReading Task1.It helps to build rapport and strengthen business relationships.2.Attending social events, dining out, and participating in recreational activities.3.Appropriate behavior, cultural sensitivity, and beinga good listener.4.Small talk, cultural knowledge, and expressing gratitude.Vocabulary Task1.strengthen2.appropriate3.behavior4.listener5.gratitudeListening Task1.C2.B3.A4.B5.CThis is the answer key for the New Cambridge Business English (Ele mentary) Student’s Book.。

初级剑桥商务英语unit8答案

初级剑桥商务英语unit8答案1、_______! Jack,the floor is wet. [单选题] *A. Be careful(正确答案)B. Be careful toC. Be careful forD. Be careful with2、If you get _______, you can have some bread on the table. [单选题] *A. happyB. hungry(正确答案)C. worriedD. sad3、I hope Tom will arrive _______ to attend the meeting. [单选题] *A. in timesB. on time(正确答案)C. at timesD. from time to time4、____ China is ____ old country with ____ long history. [单选题] *A. /, an, a(正确答案)B. The, an, aC. /, an, /D. /, the, a5、I saw the boy _______?the classroom. [单选题] *A. enter intoB. enter(正确答案)C. to enter intoD. to enter6、--Do you have a _______?--Yes, I _______ at a clothes store. [单选题] *A. work; workB. work; jobC. job; jobD. job; work(正确答案)7、The organization came into being in 1 [单选题] *A. 开始策划C. 解散D. 成立于(正确答案)8、41．—________ do you take?—Small, please. [单选题] *A．What size(正确答案)B．What colourC．How manyD．How much9、We _____ three major snowstorms so far this winter. [单选题] *A.hadB. haveC. have had(正确答案)D.had had10、You should _______ fighting with your parents although you may have different ideas from time to time. [单选题] *A. suggestB. enjoyC. avoid(正确答案)11、Jim, it’s dark now. Please _______ the light in the room. [单选题] *A. turn on(正确答案)B. turn upC. turn offD. turn down12、I think ______ time with my friends is fun for me.（）[单选题] *A. spendB. spendC. spending(正确答案)D. spent13、17．—When ________ they leave here?—Tomorrow morning. [单选题] *A．doB．will(正确答案)C．doesD．are14、The firm attributed the accident to（）fog, and no casualties have been reported until now. [单A. minimumB. scarceC. dense(正确答案)D. seldom15、Her （）for writing was that she wished women to get the right to higher education. [单选题] *A. motivation(正确答案)B. motivateC. effectD. concentration16、Can I _______ your order now? [单选题] *A. makeB. likeC. giveD. take(正确答案)17、The man called his professor for help because he couldn’t solve the problem by _______. [单选题] *B. himself(正确答案)C. yourselfD. themselves18、( ) The Great Wall was listed by the UNESCO as ___ World Heritage Site. [单选题]*A. a(正确答案)B. theC.\D.an19、My daughter is neither slim nor fat and she’d like a _______ skirt. [单选题] *A. largeB. medium(正确答案)C. smallD. mini20、- I haven't been to Guilin yet.- I haven t been there, ______. [单选题] *A. tooB. alsoC. either(正确答案)D. neither21、How beautiful the flowers are! Let’s take some _______. [单选题] *A. photos(正确答案)B. potatoesC. paintingsD. tomatoes22、Tom is ____ honest man, so we all like to work with him. [单选题] *A. aB. an(正确答案)C. /D. any23、Mrs. Black is on her way to England. She will _______ in London on Sunday afternoon. [单选题] *A. reachB. attendC. arrive(正确答案)D. get24、( ) No matter _____ hard it may be, I will carry it out. [单选题] *A whatB whateverC how(正确答案)D however25、A good teacher is able to_____a complicated idea in very simple terms. [单选题] *A.put across(正确答案)B.break upC.work outD.bring out26、--What would you like to say to your _______ before leaving school?--I’d like to say"Thank you very much!" [单选题] *A. workersB. nursesC. waitersD. teachers(正确答案)27、I tell my mother not ______ me.（）[单选题] *A. worry aboutB. to worry about(正确答案)C. worry withD. to worry with28、He is a student of _______. [单选题] *A. Class SecondB. the Class TwoC. Class Two(正确答案)D. Second Two29、In crowded places like airports and railway stations, you___ take care of your luggage. [单选题] *A. canB. mayC. must(正确答案)D. will30、What lovely weather,（）? [单选题] *A.is itB. isnt it(正确答案)C. does itD.doesn’t it。

经典：module-8-新编剑桥商务英语(初级)第三版

17
Just In Time and The Toyota Production System
• The Japanese studied American production methods with particular attention to Ford practices and the Statistical Quality Control practices of Ishikawa, Edwards Deming, and Joseph Juran.
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P76 Read the article
• The name of the company • Hubdean • What kind of products the company makes • Graffiti resistant paints, and anti-graffiti
• The Toyota people also recognized that the Ford system had contradictions and shortcomings, particularly with respect to employees.
18
• Toyota soon discovered that factory workers had far more to contribute than just muscle power. This discovery probably originated in the Quality Circle movement. Ishikawa, Deming, and Juran all made major contributions to the quality movement.

剑桥标准商务英语教程初级第二版答案

剑桥标准商务英语教程初级第二版答案1、Sorry, I can't accept your invitation. [单选题] *A. 礼物B. 观点C. 邀请(正确答案)D. 好意2、When we take a trip,we usually have to _______ a hotel. [单选题] *A. takeB. stayC. book(正确答案)D. bring3、24．Kitty’s father ______ a policeman since 2 He loves helping people. [单选题] * A．isB．wasC．has been (正确答案)D．have been4、Modern plastics can（）very high and very low temperatures. [单选题] *A. stand(正确答案)B. sustainC. carryD. support5、My home is about _______ away from the school. [单选题] *A. three hundred metreB. three hundreds metresC. three hundred metres(正确答案)D. three hundreds metre6、Tom sits _______ Mary and Jane. [单选题] *A. amongB. between(正确答案)C. onD. next7、Since the war their country has taken many important steps to improve its economic situation. [单选题] *A. 制定B. 提出C. 讨论D. 采取(正确答案)8、Miss Smith is a friend of _____. [单选题] *A. Jack’s sister’s(正确答案)B. Jack’s sisterC. Jack sister’sD. Jack sister9、A little learning is a dangerous thing, _____ the saying goes. [单选题] *A. likeB. as(正确答案)C. withD. if10、Jim, it’s dark now. Please _______ the light in the room. [单选题] *A. turn on(正确答案)B. turn upC. turn offD. turn down11、If you want to _______, you’d better eat more healthy food and do more exercise. [单选题] *A. keep fatB. keep calmC. keep healthy(正确答案)D. keep on12、—______some nice crayons. I think they are ______.（）[单选题] *A. Here is; Betty’sB. Here are; BettyC. Here is; BettyD. Here are; Betty’s(正确答案)13、A small village cuts across the river. [单选题] *A. 切B. 穿过(正确答案)C. 划船D. 踢14、In the past, Mary _______ listening to music in her spare time. [单选题] *A. will likeB. likesC. likeD. liked(正确答案)15、Have you done something _______ on the weekends? [单选题] *A. special(正确答案)B. soreC. convenientD. slim16、（）, it would be much more sensible to do it later instead of finishing it now. [单选题] *A. FinallyB. MildlyC. Actually(正确答案)D. Successfully17、The soldiers were_____of running away when the enemy attacked. [单选题] *A.chargedB.accused(正确答案)C.scoldedD.estimated18、He doesn’t feel well. He has a _______ nose. [单选题] *A. runingB. rainingC. runny(正确答案)D. rainy19、5．Shanghais is known ________ “the Oriental Pearl”, so many foreigners come to visit Shanghai very year. [单选题] *A．forB．as (正确答案)C．withD．about20、In many cities, a low-carbon lifestyle has become（）. [单选题] *A. more popular and more popularB. more and more popular(正确答案)C. the most popularD. most and most popular21、We had a(an)_____with him about this problem last night. [单选题] *A.explanationB.impressionC.exhibitionD.discussion(正确答案)22、If you do the same thing for a long time, you'll be tired of it. [单选题] *A. 试图B. 努力C. 厌倦(正确答案)D. 熟练23、It’s raining heavily outside. Don’t leave _______ it stops. [单选题] *A. whileB. sinceC. until(正确答案)D. when24、Mr. Wang is coming to our school. I can’t wait to see _______. [单选题] *A. herB. him(正确答案)C. itD. them25、78．According to a report on Daily Mail, it’s on Wednesday（）people start feeling really unhappy. [单选题] *A. whenB. whichC. whatD. that(正确答案)26、60．—Are you ready?—Yes. We can start ________ any time. [单选题] *A．at(正确答案)B．inC．toD．for27、John is fond of playing _____ basketball and Jack is keen on playing _____ piano. [单选题] *A．/…the(正确答案)B．the…/C．/…/D．the…the28、She returns home every year to _______ the Spring Festival. [单选题] *A. celebrate(正确答案)B. shareC. watchD. congratulate29、How I wish I（）to repair the watch! I only made it worse. [单选题] *A. had triedB. hadn't tried(正确答案)C. have triedD.didn't try30、Don’t swim in the river. It’s too _______. [单选题] *A. interestingB. easyC. difficultD. dangerous(正确答案)。

剑桥商务英语初级模拟8

TEST 8READING AND WRITING I hour 30 minutesPART ONEQuestions 1—5●Look at the questions 1—5.●In each question, which sentence is correct?●For each question, mark one letter (A, B, or C) on your Answer Sheet.1. Mind your headA. Remember to raise your head.B. Remember to lower your head.C. Watch out for failing bricks.2. Please allow up to 30 days from receipt of order for delivery.A. It takes no more than one month for customers to receive their goods.B. It takes one month for the company to receive orders for goods.C. The company does not permit goods to be sent out in less than a month.3. Delegates are asked to check out by 10:30 a.m.The delegates should leave their roomsA. before half past ten.B. at ten thirty.C. earlier than half past eleven.4.A. Net Income-before Tax in 1999 was smaller than in 1998B. Total Operating Income in 1998 was not as much as Net Income--before Tax.C. The employees earned more in 19995. No photographsA. I have no photographs.B. Y ou are not allowed to take pictures here.C. Photographs cannot be sold here.PART TWOQuestions 6--10●Look at the list of industries below.●For questions 6-10, decide which industry (A—H) is the most suitable for each person.●For each question, mark the correct letter (A—H) on the Answer Sheet.●Do not use any letter more than once.6. We have a chain of supermarkets all over Britain.7. The company specialises in video-conferencing facilities.8. We invest our clients' money on the stock market.9. Our company is involved in major engineering projects.10. I manage the local soprts center.PART THREEQuestions 11--15●Look at the charts below. They show computer sales.●Which chart does each sentence (11-15) describe?●For each sentence, mark one letter (A--H) on your Answer Sheet.●Do not use any letter more than once.11. There was no change until the end of the period, when computer sales rose sharply.12. At first computer sales rose sharply, but then fell gradually for the rest of the period.13. Computer sales showed a dramatic increase for most of the period but dropped slightly towards the end14. Computer sales fell during April but rose again in May to exceed the March sales.15. Computer sales rose steadily throughout the period.PART FOURQuestions 16--22●Read the following passage.●Are the sentences 16--22 "Right" or "Wrong"? If there isn't enough information to answer "Right" or "Wrong", choose "Doesn't say".●For each sentence 16--22, mark one letter (A, B or C) on your Answer Sheet.A Completely Different Product And A New Way Of Doing BusinessWhen James Dyson introduced the DC01 vacuum cleaner in 1993, few people could have guessed that within a few years it would be the biggest selling vacuum cleaner in Britain. With no bag and a number of space age design features, it was unlike any other vacuum cleaner.Today, the Dyson company employs 1, 050 people at its headquarters in Malmesbury. The company has an annual turnover of &150 million and Dyson vacuum cleaners are sold all around the world. In addition, the company has won many design awards and, most surprising of all, Dyson cleaners are on display in several of the world's leading museums of modem art.Dyson is not a typical company. For example, everyone who starts work at Dyson makes a vacuum cleaner on their first day. This way, all the staff know what the company produces and how they pro duce it.Designers and engineers work together to design and test theft ideas, unlike other companies where they are separate departments. Dyson also believes in direct communication--no one sends memos in the office, they go and speak to each other. And no one wears suits. James Dyson doesn't insist on this, but he does believe that wearing a suit stops people from thinking creatively. Judging from the success of Dyson. fewer companies willwear suits in future !16. Dyson vacuum cleaners are not like other cleaners.A. rightB. wrongC. Doesn't say17. Some of the world's leading museums show Dyson vacuums.A. rightB. wrongC. Doesn't say18. Design and engineering are separate departments at Dyson.A. rightB. wrongC. Doesn't say19. People do not communicate by memo at Dyson.A. rightB. wrongC. Doesn't say20. James Dyson believes that wearing a suit helps you think creatively.A. rightB. wrongC. Doesn't say21. The style of wearing decides the company's success.A. rightB. wrongC. Doesn't say22. The company sales reached 20 million in Britain.A. rightB. wrongC. Doesn't sayPART FIVEQuestions 23—28●Read the text below about a company's products.●For each question 23-28, choose the correct answer.●Mark one letter (A, B, or C) on your Answer Sheet.Chairman's StatementDespite the appearance of a new competitor on the market the company continued to grow and increase its market share throughout 2000. Partly in response to this new threat but, more importantly, as part of a strategy for growth, several key decisions were taken this year. The most significant new developments included a range of vitamin rich children's drinks and low calorie diet drinks, which both proved very popular.The company is still best known for its range of refreshing fruit drinks and, not surprisingly, these were our biggest sellers once more. There were two new additions to the range last year, Squish! and Liquid Sunshine, both of which have a distinctive Caribbean f lavour. The first sales figures suggest that our expensive TV advertising campaign was very successful and that these products will soon be as popular as the rest of the fruit drink rauge.Growth in the keep-fit and health markets meant our energy drinks did well in 2000. Sales of one brand, Booster! , were second only to fruit drinks in April The strength of this particular market also explains the success of our new diet drinks.There were, however, big differences in the performance of our older products. The company's oldest product, mineral water, continued to enjoy a healthy share of a very profitable mass market. It seems our customers are still happy to stay with the brand despite the increasing number of competitors' products. Unfortunately, the same cannot be said of our Ice-T and Chocomania drinks. Sales showed an initial increase in the summer after we relaunched both products but customers soon bought other brands and total annual sales for both product ranges were disappointing.The company also said goodbye to its own brand of cola, launched in 1998. After two unsuccessful years of trying to break into the huge cola market 2000 looked like being another poor year. The company finally accepted that it had made a wrong decision and stopped production in September of that year.23. What was the main reason the company decided to launch is new product ranges?A. It faced increased competition.B. It wanted to enter new markets.C. It initiated a policy of expansion.24. The new fruit drinks cost a lot of money to ______ .A. develop.B. produce.C. launch.25. The best selling drinks in April were ______ .A. energy drinks.B. fruit drinks,C. diet drinks.26. The company's brand of mineral water has a ______ .A. small share of a small market.B. large share of a small market.C. large share of a large market.27. Sales for Ice-T and Chocomania ______ .A. rose and then fell again.B. increased steadily.C. were disappointing all year.28. When did the company stop producing its own brand cola?A. 1998.B. 2000.C. 2002.PART SIXQuestions 29--40●Read the information about Lopker.●Choose the correct word to fill each gap.●For each question 29-40, mark one letter (A, B or C) on your Answer Sheet.America's first lady of softwareFour such a wealthy couple, Pam Lopker and husband Karl live in (29) style. They have a house overlooking the ocean in California, a nanny and a cleaning lady who comes in once a week. 'We live a long way below our means,' says Lopker.An obsessive timekeeper, Lopker (30) at 5:15 a.m. every day either goes for a long run (31) to gym. She returns home at 7:10 a.m. (32) to wake her two children--a boy of 10 and a girl of 8 and prepare their breakfast. She then drops them off at school (33) her way to workBy the time she arrives at the headquarters of QAD it is already 8:30. Her day is usually full (34) meetings, or marketing, strategy or sales.Customers or potential customers come to her office at least three times a week, (35) she tries to sell them QAD's products. She gave (36) designing programs in 1990, but she still takes an interest in technical work done by her research staff.Lopker leaves the office (37) 6:30 p.m. every day in time to be home to see her children at 7 p.m. Her husband leaves the office at 6 p.m. since he makes supper (38) the family most evenings. It is important that the family eats together, says Lopker.In the evening she spends time (39) the children, playing games or reading. Television was (40) for the children last year--her son, she says, was spending too much time watching it and not enough doing his homework. Her son is, however, still allowed to play on the computer and on his Nintendo machine.29. A. tense B. tired C. modest30. A. arise B. rised C. raises31. A. nor B. or C. and32. A. precisely B. pricise C. exactly33. A. in B. at C. on34. A. of B. with C. in35. A. where B. when C. which36. A. to B. in C. up37. A. in B. at C. upon38. A. for B. to C. at39. A. in B. among C. with40. A. permitted B. allowed C. bannedPART SEVENQuestions 41—45●Read the memo below.●Complete the table form.●Write a word, phrase (in CAPITAL LEI-I'ERS) or a number on lines 41-45 on your Answer Sheet.MEMOTO:Peter JonesFROM:Roger BarclayDATE: 12 March 2003SUBJECT: Staff TrainingI think we need to give the newly-joined management trainees an orientation some time this week. Would you please take care of it and let all the department managers know about the schedule?ThanksFOR ALL DEPARTMENT MANAGERSORIENT ATION FOR NEW MANAGEMENT TRAINEESFriday, March 14, 200339:00-11:30 a.m.Training Room C"Orientation for New Management Trainees" AII newly-employed management trainees are required to participate. Any question, please call Cindy at Ext2.05Human Resources DepartmentNAME OF PRESENTA TION: 41. ______PARTICIPANTS: 42. ______DA TE: 43. ______TIME: 44. ______VENUE: 45. ______WRITNGPART ONEQuestion 46●It is the beginning of December and you have been asked to find out how many days' holiday star in your department intend to take over Christmas.●Write a memo to all staff in the department:●saying on which days the company is closed●asking them to confirm their holidays●giving a deadline for filling in holiday forms.●Write 30--40 words on your Answer Sheet.PART TWOQuestion 47●Read this message from your secretary.T elephone MessageMr Smith called--sample of shirts not arrived yet. I checked with Sarah, she said it's on its way—will take three days. Was late because Bill Murray (Production' Manager) was sick for I weeks. Also, only three colours available ('not 5. as asked).●Write a letter to Mr Smith:●apologizing●explaining what happened●saying when he will get the sample●mentioning the change in the number of colours●Write 60—80 words on your Answer Sheet.●Do not include postal addresses.LISTENING Approximately 40 minutes (including 10 minutes' transfer time)PART ONEQuestions 1--8●For questions 1—8 you will hear 8 short dialogues.●For each question, mark one letter (A, B or C) for the correct answer.1. Which hotel does Graham's colleague recommend?A. The OrionB. The Grand HotelC. The Plaza2. What's wrong with the printerA. It has run out of paperB. The paper has jammedC. It needs a new ink cartriage3. How late was the train?A. 20 minutesB. 30 minutesC. 40 minutes4. Which chart is correct?SK—Skin Care Mu—Make-up P—Perfume5. where does Hugh work.A. JapanB. koreaC. England6. How long will the order take to arrive?A. 3 daysB. 4 daysC. 7 days7. Which chart is correct?8. When will Bill stay at the Hilton?A. 9-12 Sept.B. 12-19 Sept.C. 19-22 Sept.PART TWOQuestions 9-15●Look at the form below.●Some information is missing.●Y ou will hear a woman booking exhibition space on the phone.●For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters●After you have listened once, replay the recording.T rade Fair Booking-June 2003SPACE BOOKED: (9) ................ sqmCOST: (10) ￡................ESTIMA TED NUMBER OF PEOPLEEXPECTED: (11) ................NAME OF CONFERENCE ROOM: (12) ................SEA TING CAPACITY: (13) ................START TIME FOR ROOM: (14) ................MAIN BOOKING REFERENCE: (15) ................PART THREEQuestions 16—22●Look at the notes below.●Some information is missing.●Y ou will hear part of a talk given to a group of new employees.●For each question (16-22), fill in the missing information in the numbered space using one or two words.●After you have listened once, replay the recording.First Day at NYP: Introductionour Personnel Officer is: (16) Sarah ......................Location of coffee (17) on ......................tax enquiries to: (18) ......................presentation: 3:30 pmvenue: Conference Roomsubject: (19) ......................day of buffet lunch: (20) ......................for colour photocopiersobtain: (21) ......................sports club—see MaxCollins for: (22) ......................PART FOURQuestions 23—30●Y our will hear a conversation between a head of department and an empleyee.●For each questions 23--30, mark one letter (A, B or C) for the correct answer.●After you have listened once, replay the recording.23. The biggest problem with the computer is that ______.A. it is diffcult for her to know the program well.B. it regularly stops working.C. the monitor is too small.24. Sharon would like the company to buy ______.A. new software.B. new computers.C. new machines.25. When dealing with complaints, she would like to ______.A. take more responsibility.B. pass the customer on to her boss.C. didn't care for.26. Sharon's boss thinks that some customers ______.A. often receive faulty orders.B. often are honest.C. are not always honest.27. Sharon's main aim for next year is to ______.A. raise the sales of the company.B. make fewer mistakes.C. learn more about the products.28. Sharon started working for the company ______.A. next year.B. one year ago.C. over a year ago.29. Sharon found out about the vacancy from ______.A. his colleagueB. a newspaper.C. an internal memo.30. Sharon does not enjoy ______.A. attending meetings.B. typing invoices.C. preparing price lists.SPEAKING 12 minutesSPEAKINGSPEAKINGPART 1The interview--about 2 minutesIn this part the interlocutor asks questions to each of the candidates in turn. Y ou have to give information about yourself and express personal opinions.PART 2'Mini presentation'--about 5 minutesIn this part of the test you are asked to give a short talk on a business topic. Y ou have to choose one of the topics from the two below and then talk for about one minute. Y ou have one minute to prepare your ideas.A WHAT IS IMPORTANT WHEN...?RECRUITING STAFF· AGE· EXPERIENCE· QUALIFICA TIONSB WHAT IS IMPORTANT WHEN...?CHOOSING A HOTEL FOR BUSINESS VISITORS· COST· LEISURE FACILITIES· LOCA TIONPART 3Discussion--about 5 minutesIn this part of the test the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. Y ou have 30 seconds to look at the prompt card, an example of which is below, and then about 2 minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic.For two or three candidatesScenarioI'm going to describe a situation.Y our company is planning to hold a new product launch. Talk togetherabout the topic the company could arrange in the product launch anddecide which 3 you think are most important.Here are some ideas to help you.Prompt material· Advertisement· Posters· Market prespect· Raw material· Output· Cost· ConsumerKEYReadingPart One1．B mind在此处译为“当心”，表示警告，一般表示有低矮的天花板等障碍物。

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Unit 8bPart Ⅰ What do the following abbreviations mean ?1ASAP:2enc:3Dept:4NB:5re:6wk:7excl:8incl:9ext:Answers:1 as soon as possible2 enclosed3 Department4 note well5 rewarding6 week7 excluding8 including9 extensionPart Ⅱ Vocabulary and structure.1. You would be ____ a risk to let your child go to school by himself.A omittingB attachingC affordingD running2. He is always here. It's ____ you've never met him.A uniqueB strangeC rareD peculiar3. There has been a great increase in retail sales ____﹖A does thereB isn't thereC hasn't thereD isn't it4. We'd like to ____ a table for five for dinner this evening.A preserveB reserveC retainD sustain5. Although a teenager Fred could resist ____ what to do and what not to do.A being toldB tellingC to be toldD to tell6. The European Union countries were once worried that they would not have ____ supplies ofpetroleum.A proficientB efficientC potentialD sufficient7. In fact Peter would rather have left for San Francisco than ____ in New York..A to stayB stayedC stayingD having stayed8. He soon received promotion for his superiors realized that he was a man of considerable ____.A abilityB futureC possibilityD opportunity9. Britain has the highest ____ of road traffic in the world—over 60 cars for every mile of road.A popularityB densityC intensityD prosperity10. How is it ____ your roommate's request and yours are identical﹖A in allB at bestC for allD by far11. In my opinion he's ____ the most imaginative of all the contemporary poets.A in allB at bestC for allD by far12. He didn't have time to read the report word for word he just ____ it.A skimmedB observedC overlookedD glanced13. The leader of the expedition ____ everyone to follow his example.A promotedB reinforcedC sparkedD inspired14. What a lovely party It's worth ____ all my life.A rememberingB to rememberC to be rememberedD being remembered15. Who would you rather ____ with you George or me﹖A goingB to goC have goneD went16. The ____ goal of the book is to help bridge the gap between research and teaching, particularly between researchers and teachers.A intensiveB conciseC jointD overall17. The owner and editor of the newspaper ____ the conference.A were attendingB were to attendC is to attendD are to attend18. We left the meeting there obviously ____ no point in staying.A wereB beingC to beD having19. Their products are frequently overpriced and ____ in quality.A influentialB inferiorC superiorD subordinate20. The neighborhood boys like to play basketball on that ____ lot.A validB vainC vacantD vagueAnswers:1—10 DBCCA DCABB 11---20 DADAC DCBBCPart Ⅲ Use the following words or phrases to fill in the blanks.1. Let us hope his research _____ the evidence we need.2 You shouldn’t underestimate ____of the enterprise.3 Very little ____ is available, so we have to do more investigations.4. Reforming the education system will be a difficult ____.5. A drunken man cannot be fully _____ his actions.6. Employees are encouraged to ____ shares in the firm.7. There’s a ___ to how much I’m prepared to spend.8. She is in a bad mood, because she ____ for six months now.9. What do these numbers ____10. Have you ____ where to campAnswers :1. will provide2. the risks3.data4. process5. responsible for6. purchase7. limit8. has been out of employment9. refer to10. decide onPart ⅣReadingTask 1• Look at Que s tions 1—5.• In ea c h ease. which sentence is correct?• Mark one letter (A, B, or C) on your answer sheet.1.A. Candidate C has the highest level of education but the least amount of work experience.B. Candidate A has more work experience than the other two.C. Candidate B has work experience three times of the other two.2.A. Computers and photocopiers cost less than printers.B. Printers and computers cost more than photocopiers.C. Photo c opiers and printers cost twice as much as computers.3.Applications are invited for the following position.A. The following position is open to applicants.B. The following position has been taken.C. The f ol l owing position requires practical abilities.4.The weekly rent .for March will beA. $150B. $450C. $3005.Construction has 150 construction sites around the country employing 8,000 men.The average number of employees at each site is nearlyA..50B. 51C. 53Answers:1-5: ABACCTask 2• Read the following passage.• Are the sentences in Questions (6—12) "Right" or "Wrong"?• If there isn't enough information to answer "Right" or "Wrong", choose "Doesn't Say". • For each sentence, mark brie letter (A, B or C) on your answer sheet.The Ultimate holiday gift for anyone with four wheels and two ears.XM Satellite Radio is here.This holiday, give the gift of sound. Introducing XM Satellite Radio, the first digital satellite radio service in the U. S. Experience more music, news, sports, talk comedy and entertainment in your car than you've ever imagined. All presented in jaw-dropping. digital-quality sound. With XM, you'll get:• 100 digital channels for less than $10 a month.• 71 music channels, including over 30 commercial-free, from rock to classical, country to hip-hop, blues to gospel, jazz to electronic, and much more, • 29 of the biggest names in news, sports and talk including: CNN HeadlineNews, USA TODAY, Fox News, BBC World Service, CNBC, C-SPAN, NASCARRadio, CNN/Sports Illustrated and ESPN Radio.Coast to coast coverage.It's easy to add XM to any existing car stereo or to purchase a new AM/FM/XM stereo system. Visit your local electronics store for a demonstration. To learn more, log on to www. xm radio, corn or call toll-free 87 7-XMRADIO.6. XM is the device with which to listen to music programs only.A. RightB. Wrong C; Doesn't say7. There' has been no digital satellite radio service before.A. RightB. WrongC.-Doesn't say8. XM Satellite Radio is for cars only. -.A. RightB. WrongC. Doesn't say9. Among the music channels XM can turn to, about 40% do not broadcast any advertisements.A. RightB. WrongC. Doesn't say10. You can get a lower price if you pay XM together with its new stereo system;A. RightB. Wrong ;C. Doesn't say11. You will know how well XM works if you go to an electronics store in your city.A. RightB. WrongC. Doesn't say12. There is exactly the same information about XM there on the website as that given here.A. RightB. WrongC. Doesn't sayAnswers : 6-12 BACACABTask 3• Read the article below a bout the Board of Directors and the questions after it.• Each question has three suggested answers or ways of finishing the sentence A,B and C. • Mark one letter A, B or C on your answer sheet, for the answer you choose.The board of directors of a limited company is mainly responsible for determining the objectives and policies of a business. It is the directors who determine the direction for the business to take. They will need to make sure that there are the necessary funds and they wil l appoint the staff who will be given the right to run the daily business; They will also design an effective organization structure so that there is both a chain of' command arid an effective communication network with which instructions can be passed downward and information passed upward.The directors are selected by the shareholders, usually at the company's yearly general meeting. At the meeting, the chairman of the board will be expected to give a report on the work that has been done in the past year. The company's accounts will be presented to the share holders at that time so they can judge for themselves whether or not the board has been successful.Direction in business is like strategy in a war situation. The strategic decisions determine the areas in which the company's resources will be employed. Above all it involves planning to make sure that the business first survives and then flourishes. Strategic decisions, made by the board of directors, are concerned with the use of resources. By contrast, there are the tactical decisions which the senior executives (appointed by the directors)' use to carry out in detail the plans made by the board of directors.The fact that boards of-directors tend to meet rather infrequently, say once a week, means that part-time directors can be elected to the board. Since they will not have departmental responsibilities within the company they are often described as non-executive directors.Though they may lack a detailed knowledge of the company' s activities, they can bring special skills to the board. Some of them are lawyers, or experts in tax affairs. Some represent influentialgroups of shareholders whose support is necessary if the board is going to carry out its plans, while others are directors in a number of companies and are thus useful to contact boards, within a group of companies.13. What is the role of the board of directors?A. The board gives suggestions about the product type.B. The business depends on the board for a direction,C. The board selects all the employees.14. The staff are appointed so that they canA. carry out the everyday work.B. settle the financial problem.C. decide on the: polices of the business.15. With an effective organization structure,A. there will be no barrier between the staff and their leaders.B. there will be no barrier between the staff and their low-ranking employees.C. both, of the above is true.16. What happens at the yearly general meeting?A. The directors examine their own work.B. The company's accounts are checked up.C. Both of the above.17. What is a strategic decision?A, This decision is one in a war situation.B. .It determines where the company will make use of its resources.C. It makes sure that the business will survive and flourish.18. The tactical decisions are made so that the senior executives canA. fully understand the plans from the board of directors.B. offer a detailed explanation of the plans from the board of directions.C. put into full practice the plans from the board of directors.Answers : 13-18 BACCBCPart Ⅴ ClozeThe Product Life CycleMuch of-the world about us is cyclical in nature. The moon circles the earth 1 24 hours. The earth takes 365.1/4 days to circle 2 The flowers in the garden bloom in the summer, fade in the autumn and 3 in the winter only to emerge 4 the following spring. In much the 5 , way,industrial products have a life cycle. The original ideas may come from either the marketing or the production side. Interaction continues as the market is tested and designs are modified. Eventually the product is ready for the market.The first stage entails introducing the product to the 6 No one will know about our wonderful 7 creation unless we 8 them about it. So this is when we are obliged to spend money on 9 In one way or another we must persuade potential 10 to "taste our wares". At this stage the people 11 buy the product are often aptly described 12 trend-setters or innovators. Their attitude is often "I'll be one of the first ones to have this."1. A. every B. each C. another2. A. the moon B. the sun C. the Mars3. A. sleep B. fall C. die4. A. about B. again C. out5. A. same B. similar C. exact6. A. public B. shops C. market7. A. fresh B. new C. clever8. A. tell B. show C. persuade9. A. reporting B. exhibiting C. advertising10. A customers B. competitors C. agents11. A. which B. who C. that12. A. about B. in C. as1-6ABCBAC 7-12BACABCPart ⅥWritingTask 1• You want the Senior Secretary in the General Office to order some office equipment. You need a printer, a Xerox machine and some duplicating paper.• Write an E-mail to her:• asking for what you need• saying why you need it• saying when you need it• Write about 30—40 words.• Write on your answer sheet.Suggested Answer:To: Maggie LongfellowSubject; Ordering equipmentDear Mrs. Maggie Longfellow,May I order a printer, a xerox machine, and some duplicating paper? As we are goingto organize some promotion activities, we need to print and duplicate some introductionmaterial of our company and products. I' 11 appreciate it if you can get these things ready by the end of this month. Thank you.Regards.Mark SmithTask 2•Write an e-mail to Mr. Smith•apologizing•making a suitable excuse for what happened•promising to send some technicians to solve the problem•promising that this kind of thing will not happen again•Write 60—80 words.Suggested Answer:Dear Mr. Smith,Pm sending you this e-mail to apologize for the technical problem of the computers y9ubought from.our company. Owing to the negligence of our employees, these computerscaused you much inconvenience in your work. We shall send two technicians to your:company within this week and solve the problem and our after-sale service will be atyour service at any time. We promise this kind of thing will not happen again.Best RegardsRobert MertonOct. 8, 2000。