宾馆英文介绍PPT作品
合集下载
酒店英语-unit-1PPT课件
me to book them a triple room for October 9th.
J:Just a minute, please. I’m sorry, sir. We’re fully booked
up on that date.
S:Oh, that’s too bad.
J:I’m sorry, we’re rather full at the moment. Can I
7
S: 我叫 Stephen. S-t-e-p-h-e-n. J: 谢谢您｡您什么时间会入住呢? S: 我想大约是下午三点钟吧｡ J: 我想再一次确定一下您的预订｡您要预订一间时间
从5月9日星期三到5月12日星期六共三个晚上,价 钱为人民币每晚380元的临街单人间｡我的名字是 简,我们期待下个星期三见到您光临｡ S: 好的,一切都办妥了,再见｡ J: 再见｡
J: Tiantian Hotel. Room Reservations. Good afternoon. S: I’d like to book a single room for Wednesday next week. J: That’s fine, sir. A single room for Wednesday, May 9th, with a
11
Dialogues
J=Jane (Receptionist) S=Stephen Nobel (Guest)
Dialogue 3
We Are Fully Booked 客房已满
J:Room Reservations. Good morning. May I help you?
S:Yes, I have some friends coming to China and they want
酒店英语PPT课件(共3章)第一章Front Office(前厅部)
Names of the smaller sections in Responsibilities of each section in the How to address the staff
the front office
front office
working in different sections
13. division 14. operator 15. reservationist
Project 1
/dɪ'pɑːtmənt/ /ˌɪntərˈækt/ /ˈvɪzəbl/
/trænˈzækʃn/ /straɪk/
/ɪm'preʃn/ /'kɒnsieəʒ/ /ˌrezə'veɪʃn/ /rɪ'sepʃənɪst/ /'kʌrənsi/
operator
Project 1
Exercises
Fill in the following form according to the passage.
Names of the smaller sections in Responsibi How to address the staff
入住登记
目录
Task 6 Serving in the Business Center and
Executive Lounge 商务中心和行政酒廊服务
Task 8 Settling Guest Complaints
处理客人投诉
Task 5 Exchanging Foreign Currency
兑换外币
single room twin room family room deluxe suite
酒店英语一ppt
Concierge services
The Concierge can assist with any requests or information you may need during your stay
04
Hotel Catering English
Western Restaurant English
Chinese Restaurant English
Recommended dishes: Familiar with the dishes on the menu, able to recommend suitable dishes based on the customer's taste and needs, and provide corresponding introductions and explanations.
Ordering service: Familiar with the dishes on the menu, able to accurately describe the characteristics and flavors of each dish, and provide ordering suggestions.
Express checkout
The front desk staff should be able to handle express checkout to ensure a smooth and effective process for guests in a timely manner
Hotel English 1
CATALOGUE
目录
Basic knowledge of hotel English Hotel front desk English Hotel Room English Hotel Catering English English for other hotel services
The Concierge can assist with any requests or information you may need during your stay
04
Hotel Catering English
Western Restaurant English
Chinese Restaurant English
Recommended dishes: Familiar with the dishes on the menu, able to recommend suitable dishes based on the customer's taste and needs, and provide corresponding introductions and explanations.
Ordering service: Familiar with the dishes on the menu, able to accurately describe the characteristics and flavors of each dish, and provide ordering suggestions.
Express checkout
The front desk staff should be able to handle express checkout to ensure a smooth and effective process for guests in a timely manner
Hotel English 1
CATALOGUE
目录
Basic knowledge of hotel English Hotel front desk English Hotel Room English Hotel Catering English English for other hotel services
酒店房间的介绍英文版【创意版】.ppt
Room/Double Room
Room
Room
Smoking
Room
大 床 间 Double , 高 级 间 Superior 城景房 City View 残 疾 人 客 房
King size or
Room
Room
Handicapped Room
Queen size Room 豪 华 间 Deluxe 园 景 房 Garden 带 厨 房 ecification
orientation
house
单 人 间 Single 经 济 间 Economic 朝 街 房 Front 不 限 房 型 Run of
Room
Room
View
Room the
House
双 人 间 Twin 普 通 间 Standard 背街房 Rear View 无 烟 标 准 间 Non-
标 准 间 Standard
Room
View
Room with
Kitchen
(Single, Double 商 务 标 间 海 景 房 Sea View 相邻房 Adjoining
or Twin ) Business Room
Room
Room
三 人 间 Triple 行 政 标 间 湖景房 Lake View 连
介绍酒店房间 Introducing the hotel room
.,
1
Category of Room（房间的类别）
按设施及规格分 按级别分
按朝向分
特殊房型
Divide according Divide according Divide according Particular
特色酒店英语PPT(完整版)
hotel" is the world's only built
hotel with salt.
玻利维亚的盐宫旅馆
• Pyrrha figure, the top of the mountain hotel was built in
1890, is located under the mountain, only through the most steep rack rail in the world.The hotel has the charm of ancient, and to provide all kinds of food and modern facilities. • 皮拉图斯山顶酒店建于1890年， 坐落在山峰之下，只能通过世界 上最陡峭的齿轨铁路抵达。该酒 店有着古老的魅力，并且提供各 色美食和现代设施。
white chocolate, chocolate underwear also take a chocolate ice cream, it is Karl young male pet Baptiste Giabiconi
• 时尚凯撒大帝卡尔·拉格斐 Karl Lagerfeld曾为Magnum 设计过一个巧克力雪糕酒 店套房。 床上那个只穿白 色巧克力内裤的巧克力小 人，还拿着一根巧克力冰 激凌，正是karl的年轻男 宠Baptiste Giabiconi
瑞士的皮拉图斯山顶酒店
巧克力雪糕店套房
Fashion Julius Caesar Karl Lagerfeld Karl unabashed Lagerfeld has been designed
for Magnum a chocolate ice cream hotel suite.Bed that only wear
酒店英语-At-the-hotelppt课件
breakfast voucher 早餐券
1 New words & notes
key card 钥匙卡
1 New words & notes
American Express 美国运通卡
1 New words & notes
room service 客房送餐服务
1 New words & notes
turn-down service 铺床服务 room maid 酒店打扫人员
1 New words & notes
laundry service 洗衣服务
1 New words & notes
laundry bag 洗Байду номын сангаас袋
1 New words & notes
sofa bed 沙发床
1 New words & notes
bath 浴室
buffet restaurant 自助餐厅
Dialog reading(1)
Read dialog 1 and try to find out the questions Wang Mei asks when she reserves the hotel rooms.
Dialog reading(1)
❖ How can we find the hotel after we arrive?
A local guide will be meeting you at the airport and there will be a car or shuttle bus pick-up service, which is free of charge.
1 New words & notes
key card 钥匙卡
1 New words & notes
American Express 美国运通卡
1 New words & notes
room service 客房送餐服务
1 New words & notes
turn-down service 铺床服务 room maid 酒店打扫人员
1 New words & notes
laundry service 洗衣服务
1 New words & notes
laundry bag 洗Байду номын сангаас袋
1 New words & notes
sofa bed 沙发床
1 New words & notes
bath 浴室
buffet restaurant 自助餐厅
Dialog reading(1)
Read dialog 1 and try to find out the questions Wang Mei asks when she reserves the hotel rooms.
Dialog reading(1)
❖ How can we find the hotel after we arrive?
A local guide will be meeting you at the airport and there will be a car or shuttle bus pick-up service, which is free of charge.
希尔顿酒店介绍中英文(标准) PPT课件
豪华古典的设计，富丽堂皇的气派，首 屈一指的潮粤式及鲁氏菜肴，您可以在 我们别具优雅的餐厅或贵宾间里品尝特 色的点心小吃、厨师精选及宴客佳肴， 餐厅拥有各式豪华厅房23间.
10
Hanjiang Korean Cuisine 汉江韩国料理
Recognized as one of Asian finest’ , at Hanjiang Korean restaurant we offer the best of the Korean barbecue. The contemporary yet genuine design is the ideal place to savor the perfect blend of the smoky and spicy flavors which are a signature of the Korean barbecue.
1welcometodoubletreebyhiltonqingdaochengyang青岛鑫江希尔顿逸林酒店欢迎您2hotellocation酒店位置sophiaguangyejingjiangdynasty3aroundthehotel酒店周边介绍?qingdaoliutinginternationalairport7minsbycar青岛流亭国际机场7分钟车程?laoshanmountain30minsbycar崂山风景区30分钟车程?qingdaomay4thsquare40minsbycar青岛五四广场40分钟车程?huashangolfclubresort45minsbycar华山高尔夫45分钟车程?qingdaoaquarium45minsbycar青岛极地海洋世界45分钟车程?internationalbeerfestivalsite30minsbycar国际啤酒城30分钟车程?olympicsailingregattacenter40minsbycar奥帆中心40分钟车程4facilitiesservices服务及设施?wirelesshighspeedinternetaccessinpublicareas高速无线网络覆盖所有公共区域?atm自动取款机?multilingualstaff多语种服务人员?7daylaundryvaletservice一周7天烫洗服务?complimentaryparking免费停车场5guestrooms客房?numberofrooms客房数320?nonsmokingfloors无烟楼层22?executivefloors行政楼层22?doubletreeguestroom逸林大床房98kingbed?doubletreeguestroom逸林双床房80twinbed?deluxeroomkingbed豪华大床房19?deluxeroomtwinbed豪华双床房19?executiveroomskingbed行政大床房68?executiveroomstwinbed行政双床房12?executivesuites行政套房226inroomfacilities客房设施?roomsizeupto35squaremeterrooms客房面积35平方米?lcdflatscreentvwithinternationalsatelliteprograms液晶纯平彩电及24小时
10
Hanjiang Korean Cuisine 汉江韩国料理
Recognized as one of Asian finest’ , at Hanjiang Korean restaurant we offer the best of the Korean barbecue. The contemporary yet genuine design is the ideal place to savor the perfect blend of the smoky and spicy flavors which are a signature of the Korean barbecue.
1welcometodoubletreebyhiltonqingdaochengyang青岛鑫江希尔顿逸林酒店欢迎您2hotellocation酒店位置sophiaguangyejingjiangdynasty3aroundthehotel酒店周边介绍?qingdaoliutinginternationalairport7minsbycar青岛流亭国际机场7分钟车程?laoshanmountain30minsbycar崂山风景区30分钟车程?qingdaomay4thsquare40minsbycar青岛五四广场40分钟车程?huashangolfclubresort45minsbycar华山高尔夫45分钟车程?qingdaoaquarium45minsbycar青岛极地海洋世界45分钟车程?internationalbeerfestivalsite30minsbycar国际啤酒城30分钟车程?olympicsailingregattacenter40minsbycar奥帆中心40分钟车程4facilitiesservices服务及设施?wirelesshighspeedinternetaccessinpublicareas高速无线网络覆盖所有公共区域?atm自动取款机?multilingualstaff多语种服务人员?7daylaundryvaletservice一周7天烫洗服务?complimentaryparking免费停车场5guestrooms客房?numberofrooms客房数320?nonsmokingfloors无烟楼层22?executivefloors行政楼层22?doubletreeguestroom逸林大床房98kingbed?doubletreeguestroom逸林双床房80twinbed?deluxeroomkingbed豪华大床房19?deluxeroomtwinbed豪华双床房19?executiveroomskingbed行政大床房68?executiveroomstwinbed行政双床房12?executivesuites行政套房226inroomfacilities客房设施?roomsizeupto35squaremeterrooms客房面积35平方米?lcdflatscreentvwithinternationalsatelliteprograms液晶纯平彩电及24小时
简约酒店介绍PPT
2023最新整理收集 do something
酒店介绍模板
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. enas porttitor congue massa
介绍人：XXX
目录
CONTENTS
01 02
酒店房型介绍
Hotel room type introduction
PART 01
点击此处添加 大标题内容
单击此处输入你的正文， 文字是您思想的提 炼，为了最终演示发布的良好效果，请尽量言 简意赅的阐述观点；
根据需要可酌情删减文字，以便观者可以准确 理解您所传达的信息。
关键字
点击此处添加 大标题内容
单击此处输入你的正文， 文字是您思想的提炼，为了 最终演示发布的良好效果，请尽量言简意赅的阐述观点；
01 02
03
点击添加小标题
单击此处输入你的正文， 文字 是您思想的提炼，为了最终演 示发布的良好效果，请尽量言 简意赅的阐述观点；
点击添加小标题
单击此处输入你的正文， 文字 是您思想的提炼，为了最终演 示发布的良好效果，请尽量言 简意赅的阐述观点；
点击此处添加 大标题内容
单击此处输入你的正文， 文字是您思想的提 炼，为了最终演示发布的良好效果，请尽量言 简意赅的阐述观点；
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa
介绍人：XXX
感谢阅读
• 感谢阅读
酒店预定方式
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa
酒店介绍模板
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. enas porttitor congue massa
介绍人：XXX
目录
CONTENTS
01 02
酒店房型介绍
Hotel room type introduction
PART 01
点击此处添加 大标题内容
单击此处输入你的正文， 文字是您思想的提 炼，为了最终演示发布的良好效果，请尽量言 简意赅的阐述观点；
根据需要可酌情删减文字，以便观者可以准确 理解您所传达的信息。
关键字
点击此处添加 大标题内容
单击此处输入你的正文， 文字是您思想的提炼，为了 最终演示发布的良好效果，请尽量言简意赅的阐述观点；
01 02
03
点击添加小标题
单击此处输入你的正文， 文字 是您思想的提炼，为了最终演 示发布的良好效果，请尽量言 简意赅的阐述观点；
点击添加小标题
单击此处输入你的正文， 文字 是您思想的提炼，为了最终演 示发布的良好效果，请尽量言 简意赅的阐述观点；
点击此处添加 大标题内容
单击此处输入你的正文， 文字是您思想的提 炼，为了最终演示发布的良好效果，请尽量言 简意赅的阐述观点；
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa
介绍人：XXX
感谢阅读
• 感谢阅读
酒店预定方式
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa
酒店英语PPT课件
Hotel
《酒店 英语》 English
1
Unit Ten Booking a Table
2
Booking a Table
I Discovering Language
3
Read and Explore
I. Discovering Language
Read the following, pay Байду номын сангаасttention to the sound-linking:
2.What are the main tasks for the food and beverage department? How the activities can be divided?
3. What is the major activity of the most hotels? Why does it say that the services in food and drink are very important?
preliminary adj. 初步的
sanitation n.卫生
account for 占…比重
proportion n.比例
sales outlets 销售渠道
lounge bars 休闲酒吧
6
Introduction
Even though the sleeping rooms provide the major source of income for a hotel, a quality food and beverage operation is often at the heart of various types of hotels. The food and beverage department is a very important division in a hotel. It is often one of the foremost income earners for the hotel, which can account for two fifth to one half of a hotel’s profit.
《酒店 英语》 English
1
Unit Ten Booking a Table
2
Booking a Table
I Discovering Language
3
Read and Explore
I. Discovering Language
Read the following, pay Байду номын сангаасttention to the sound-linking:
2.What are the main tasks for the food and beverage department? How the activities can be divided?
3. What is the major activity of the most hotels? Why does it say that the services in food and drink are very important?
preliminary adj. 初步的
sanitation n.卫生
account for 占…比重
proportion n.比例
sales outlets 销售渠道
lounge bars 休闲酒吧
6
Introduction
Even though the sleeping rooms provide the major source of income for a hotel, a quality food and beverage operation is often at the heart of various types of hotels. The food and beverage department is a very important division in a hotel. It is often one of the foremost income earners for the hotel, which can account for two fifth to one half of a hotel’s profit.
酒店英语课件unit
Replace the used towels with new ones
Refull the toys as needed
03
Provide cleaning services
1
Check and replace the lines and pillowcases
2
Check and replace the matress covers
03
English for Hotel Catering Services
Restaurant reservation service
01
Reservation Procedure
02
Greeting the customer and inquiring about the reservation
03
Confirming the reservation details such as date, time, party size, and special requests
Restaurant reservation service
• Providing the customer with confirmation of the reservation and possible cancellation policy
Checkout service
Checkout Procedure
Greet the guest and present the bill
Collect payment and process any necessary refunds or adjustments
Checkout service
Functional delivery of the ordered items to the guest's room
希尔顿酒店介绍(中英文版)ppt课件
早餐及鸡尾酒会
9
Hilton's details
• luxurious and elegant lobby offering a cozy atmosphere. You may enjoy vintage wines and informal business and casual gatherings. Refined and personalized service.
6
Recreation Facilities 康乐设施
• 室内游泳池 • 健身中心 • 壁球室 • 台球室 • 美容沙龙 • 桑拿 • 高尔夫练习场 • 网球场
Indoor Swimming Pool Fitness Center Squash Room Billiard Room Beauty Salon
SPA Golf driving range
Tennis Courts
7
• Chinese dining hall • western-style dining hall • banquet hall • bar • a 24-hours Café • outdoor patio with drinks
• 免费停车场
5
In-room Facilities
客房设施
• Room size up to 35 square meter rooms • 客房面积 35平方米 • LCD flat screen TV with international • Satellite programs • 液晶纯平彩电及２４小时卫星电视系统 • High-speed internet access • 高速宽带上网 • Safe deposit box • 私人保险箱
HotelEnglishConcierge酒店英语-礼宾服务ppt课件
case
箱子
baggage
行李
carry-on
手提行李箱
shoulder bag 挎包
suitcase
衣箱；手提箱
belongings
物品；财物
article
物品
wallet
钱包
handbag
手提包
backpack
背包
精品课件
Listen to the sentences, repeat and translate
精品课件
Lesson 2 我可以带您去您的房间了吧？ May I Show You to Your Room?
Talking to the Guest 情景会话 Bellboy: Good morning, sir. Guest: Good morning. Bellboy: May I show you to your room
精品课件
此课件下载可自行编辑修改，供参考！ 感谢您的支持，我们努力做得更好！
精品课件
精品课件
Your turn to try now.
Listen to the words and repeat.
comb
梳子
razor
剃须刀
soap
肥皂
astray
烟灰缸
wardrobe
衣柜
television
电视
mirror
镜子
plug
插头
air-conditioner 空调
看 =show sb sth. My pleasure.=(It’s) my pleasure.=You’re
welcome. =Not at all.
精品课件
《酒店英语》课件
提供客房服务和解决问题
学习如何提供满意的客房服务和解决客人遇到的问题，让客人感到宾至如归。
客房清洁
及时清洁客房，更换床单、毛 巾等，并保持整洁有序。
解决问题
灵活应对客人的需求和问题， 积极解决并提供满意的解决方 案。
个性化服务
根据客人需求提供个性化的服 务，比如额外的床垫、升级客 房等。
酒店设施和设备介绍
1 问候客人
使用友好的语言和表情向客人问候并提供帮助。
2 解答问题
倾听客人问题并提供准确的解答和指导。
3 处理投诉
冷静并专业地处理客人的投诉，解决问题并恢复客人对酒店的满意度。
总结和复习
本课程回顾了酒店英语的重要性，常用词汇与短语，房间预订和办理入住手 续，提供客房服务和解决问题，酒店设施和设备介绍，与客人交流等内容。 请务必复习并运用所学知识提升您的酒店英语能力。
常用酒店英语词汇与短语
学习一些常用的酒店英语词汇和短语，可以帮助您在工作中更流畅地与客人进行沟通。
Reception Desk
前台接待处，是客人办理入住和退房手续的地方。
Housekeeping
客房服务部，负责清洁客房和提供客房服务。
Room Service
客房服务，提供在客房内就餐和其他服务。
Concierge
《酒店英语》PPT课件
欢迎来到《酒店英语》PPT课件！通过本课程，您将学习到酒店英语的重要性， 常用词汇与短语，预定房间和办理入住手续，提供客房服务和解决问题，酒 店设施和设备介绍，与客人交流等场景，并进行总结和复习。
酒店英语的重要性
学习酒店英语能够帮助您与全球来宾更好地沟通和交流，提升工作效率，增强职业竞争力。
跨文化交流
酒店介绍通用PPT模板
请输入您的标题
I dreamed a dream in time gone by, when hope was high and life worth living. I dreamed that love would never die. I dreamed that God would be forgiving. Then I was young and unafraid.
I dreamed a dream in time gone by, when hope was high and life worth living.
01
请输入您的标题
I dreamed a dream in time gone by, when hope was high and life worth living. I dreamed that love would never die. I dreamed that God would be forgiving. Then I was young and unafraid.
请输入您的标题
I dreamed a dream in time gone by, when hope was high and life worth living.
请输入您的标题
I dreamed a dream in time gone by, when hope
Hotel was high and life worth living. I dreamed that
0 关于我们 1
请输入您的标题
I dreamed a dream in time gone by, when hope was high and life worth living. I dreamed that love would never die. I dreamed that God would be forgiving. Then I was young and unafraid.