电子商务与国际贸易外文文献翻译
文献翻译----电子商务中英文对照
外文文献及译文文献、资料题目:Electronic Commerce外文文献:Electronic CommerceElectronic commerce, or Electronic trade, or electronic business as a newly rising mode of commerce will have far-reaching influence on social economy and play an important role in social development worldwide. It represents the trend of world trade in the 21st century and beyond.1. What is Electronic Commerce?Electronic commerce refers to commercial data exchange in digital form through electronic transmission means and commercial activities conducted on-line. Usually, electronic commerce can be divided into two levels: One is low-level electronic commerce that is, electronic commercial intelligence, electronic trade, and electronic contracts. Another is high-level electronic commerce which includes all commercial activities done via Internet, ranging from searching for clients, commercial negotia-tion, making orders, on-line payment, releasing electronic invoice, to electronic dec-laration to Customs, electronic tax-payment, all conducted on Internet.Electronic commerce means electrification of all trade transactions. It is featured by these characters: ①fairness and freedom, ②high efficiency, ③globalization, ④virtualization, ⑤interactivity, ⑥autonomy, ⑦personalized service. With electronic commerce, clients andsuppliers can closely and conveniently contact with each other on a global scale, so that clients can find satisfactory suppliers from all comers of the world to meet their demands.Electronic commerce will change the environment in which enterprises compete with each other and reduce costs which would otherwise be high in traditional market structure. Low costs in transactions, convenience in market entry and government encouragement to use Internet (exemption from tax) activate electronic commerce and boost it to develop rapidly right from its beginning. As experts predicted, by 2000, electronic commerce would reach a scale of 300billion US dollars worldwide. And it has exceeded this scale.To ensure security of electronic commerce, an electronic certification center should be established. Digital ID is used to validate identity. Digital 11 is trusted to a third party, namely, an authorized agency, to release, including identifying informa-tion of the holder (name, address, liaison way, ID card number), an encryptive key for common use by the both parties, period of validity, password and identification in-formation of the authorized agency, etc. With digital ID, both parties in transactions can be assured of identifying the other party and validate that the information sent out from the other party has not been subject to alteration.2. Influence That Electronic Commerce May HaveCompared with traditional commerce, electronic commerce has superiorities as follows *Extensive coverage. A network system combining Internet, Intranet (local area network inside enterprises) and Extranet (networks outside enterprises) enables buy-ers, sellers, manufacturers and their partners to contact with each other and conven-iently transmit commercial intelligence and documents worldwide.*Complete functions. In electronic commerce, users of different types and on dif-ferent tiers can realize different targets in trade, for example, releasing commercial intelligence,on-line negotiation, electronic payment, establishment of virtual com-mercial market place and on-line banking, etc.*Convenience and flexibility in use.. Based on Internet, electronic commerce is free from restriction by specialized protocol for data exchange. Transactions can be conducted conveniently on computer screen, by using any type of PCs, at any place around the world.*Low cost. Use of electronic commerce can cut down costs for hiring employees, maintaining warehouse and storefront, expense for international travel and postage to a great extent. The cost for using Internet is very low.Electronic commerce will have substantial influence on social economy:*Electronic commerce will change the way people used to take in commercial ac-tivities. Through networks, people can enter virtual stores and browse around, select what they are interested in, and enjoy various on-line services. On the other hand, merchants can contact with consumers through networks, decide on buying in goods (categories and quantities) and perform settlement of accounts. Government agencies can perform electronic tendering and pursue government purchase through networks.*The core of electronic commerce is people. It is a social system. On-line shop-ping changes the way of people's daily life and fully embodies autonomy of consum-ers in trade.*Electronic commerce changes the way enterprises produce their goods. Through networks, manufacturers know market demand directly and make arrangement of production, in accordance with consumers' need.*Electronic commerce dramatically raises efficiency of trade. Intermediate links can be cut down; costs for sales will be reduced to minimum. Production can be ar-ranged in "small batches plus diverse varieties", and "zero stock" will be reality.*Electronic commerce calls for reformation of banking services. New concepts like on-line bank, on-line cash card and credit card, on-line settlement of accounts, electronic invoice, electronic "cash"-consumers will no longer use the real cash when shopping-will become reality.*Electronic commerce will change government behavior. Called "on-line gov-ernment", an on-line administration plays the important role of a social channel, maintaining order and fairness and detecting and cracking down on-line fraud.3. The Present Situation of Electronic Commerce in Developed CountriesIn the mid-1990s, when Internet experienced explosive development and micro-computers entered homes in great numbers, computer networks became an indispen-sable part of people's daily life. People expect for more interests and convenience brought in by computer networks. Electronic Commerce emerged just in time. In de-veloped countries, governments timely made policies to boost electronic commerce to practical use and dominant position in a new round of worldwide competition.In 1998, Internet helped the United States to create productive out put of 507 bil-lion US dollars, national income of 301 billion US dollars, and 1. 2 million job op-portunities; of these, electronic commerce created an income of 100 billion US dollars. Internet has be-come the first big industry with yearly productive output increasing by 60%,and accounting for 6% of GDP. Service export from the United States has at-tained 160 billion US dollars each year, and it is predicted that it can compensate trade deficit in commodity trade. Internet played an important role in promoting ex-port from the United States: in 1999, books, automobiles and services were sold through electronic commerce to foreign countries, exceeding 102 billion US dollars.Advocated by the United States, 132 members of WTO decided to turn Internet into a freetrade zone within at least one-year term. Some countries and organizations scrambled to work out development framework for electronic commerce and made laws and regulations for developing electronic commerce. In 1996, the UN Confer-ence on Trade and Development passed "Model Law of Electronic Commerce". In December, 1996, the US government issued "Policy Framework for Global Electronic Commerce".In April 1997, European Union issued "Proposal for Electronic Com-merce in Europe".On July 1 1997, US President Clinton promulgated" A framework for Global Electronic Commerce" which has had great influence on global electronic commerce. In May 1998, WTO minister conference passed "A Manifesto on Global Electronic Commerce", and in September 1998, WTO general council passed "Scheme for Electronic Commerce Work".In October 1998, UN Organization of Economy and Cooperation &Development (OECD) held minister conference at Ottawa, Canada on electronic commerce, which is praised as a milestone of global electronic commerce. In September 1999, Global Business Dialog on Electronic Commerce (GBDE) was held in France and is-sued "Paris Proposal".In December 1999, the United States issued another Internet commerce standard.Electronic commerce in the United States takes the rein of the trade in the world. At present, there are 60 million subscribers of Internet in the United States. More than 98% of purchasing managers seek targets on-line. As estimated, by 2002, the value involved in transactions done through electronic commerce between US enterprises will account for 6.1% of GDP. Fortune magazine's statistics show the 500 top com-panies in the world all engaged in on-line business.25% of income to IBM (about 20 billion US dollars) is related with electronic commerce. Thanks to electronic com-merce, IBM saved its expenses of 250 million US dollars during 1999. HP Company designated its electronic Commerce solution as E-world-anelectronized world. This solution is oriented to medium-and small-size enterprises, and great investment was made to third parties-software companies to develop software suited for medium-and small-size enterprises to engage in electronic commerce. Intel places its risky invest-ment mainly on Internet and electronic commerce. In July 1998, Intel began on-line transactions Its monthly business turn electronic commerce reached one billion US dollars.As a survey made by European Information Technology Observation shows, of the surveyed 570 companies, 47% have implemented electronic commerce of some sorts, and 4/5 of them began their electronic commerce in the latest two years. Execu-tive Committee of European Union plans at least 25% of its purchase done through electronic commerce by 2001. In1998, in Australia, web sites related with electronic commerce on Internet doubled in number, and 11% of Australian enterprises have their web sites. 80% of Australian companies use Internet to transmit E-mails and conduct commercial activities. In 1998, Singapore government promulgated,for electronic commerce. Singapore is the only country in Southeast Asia that formally joined the "Rights and Obligation Electronic commerce In cooperation with US manufacturers and firms, Singapore established an electronic commerce entry in Asia, providing comprehensive Business-to-Business (B to B) service, so as to enable Asian trade companies to enter the rank of global electronic commerce.4. Development of Electronic Commerce in ChinaExploration in electronic commerce, governmental and civil began in 1993 in China. Today, electronic commerce has found its applications in foreign trade, Cus-toms, finance and commerce. Local frameworks have been established in Beijing and Shanghai for electronic commerce. Some electronic commerce web sites have been opened to on-line shopping and on-line settlement of accounts.The Ministry of Foreign Trade set up in February 1996 China Electronic Com-merce Center responsible for research, construction, and operation of international electronic commerce project in CT he Center established "China Commodity Trade Market" on Internet, to put rich resources of goods in China to world market, opening new channel for our exports. The subject "Security Proof of Electronic Commerce" as a key item in science and technology during th9th Five-year Plan period was ap-praised in early 1996 by State Department of Science and Technology and State En-cryptive Code Administration, which laid a foundation for establishing a safe and normal environment for electronic commerce in our country.In March 1999, the Ministry of Information Industry approved the electronic commercial network of pharmaceutics and health as a model project of electronic commerce for all trades. It is one of the six specialized networks in China, which pro-vide all-direction serve of market information, product transaction, warehousing and delivery, and account settlement, etc.In Shanghai, in 1999, "Shanghai Administrative Center of Electronic Commerce Security Certificate" was set up, which provide security platform for electronic com-merce and is responsible for application, appraisal, making and management of digital certificate domestic and foreign clients in Shanghai, and offers services such as certi-fication of digital identity and digital signature, electronic notarization, secure E-mail and secure encryption, etc. In January 1 the first on-line bookstore in China-Shanghai Book City On-line standard. It provides VISA cardholders and card-holders of domestic Great Wall card, Dragon card, Peony card and Pacific card with instant and authorized security service.The measure taken in Beijing to develop electronic commerce is to build a capital electronic commerce city. In November 1998, the capital electronic commerce project formally activated, and a frame-work formally showed off. The Legend Computer Company open editselectronic commerce system in June 1999, and web sites 8848, sina, 163, all activated their electronic commerce.In April 2000, sponsored by the Ministry of Information Indus-try,National Economy and Trade Commission, and China Council for Promotion of International Trade, the 4th China International Electronic Commerce Conference was held. State leaders and superintendents of various ministries and commissions joined the opening conference. Mr. Levy, secretary of Commercial Department of the US government led a delegation of famous US enterprises and media, totally more than 100 persons, to join the conference. More than 60 seminars were held during the conference, to dis-cuss extensive topics on electronic commerce.Despite all these efforts, companies engaged in electronic commerce service in China suffer losses in their B-to-C business (B refers to Business, C refers to Con-sumers). Some Chinese experts attribute this to Chinese shopping habit-Chinese con-sumers treat shopping as an interesting hobby; they enjoy the pleasure of spending their money through appreciating and comparing merchandise, and bargaining; but all these will vanish from on-line shopping. Other experts attribute this phenomenon to the ubiquitous incredulity in society-banks can-not interconnect their business be-cause they fear their customers will be captured by their rivals; cash cards cannot be popularized because banks do not trust civilians; and civilians do not like to do on-line shopping because they do not trust on-line stores,…etc. Why?That's because many things on-line and in society are false, for ex-ample, false number of subscribers, false statistics of access flux, shoddy goods, forged diploma, sham curriculum vitae, sham investment, sham listing, false revenue to listed enterprises, etc. Such an over-all environment will not change within a long period of time. In such environment, no commercial activity can be done. Many IT practitioners are disheartened with elec-tronic commerce in our country.5. Prospects of Electronic CommerceAlthough developing rapidly and seeming to have brilliant prospects, electronic commerce faces a series of real problems, for example, problems involving security, technology, expense, legal system, tax system, conception, protection of privacy, in-frastructure, etc. However, electronic commerce is the mainstream of enterprises in the new century and will develop rapidly in the coming years. Some companies pre-dict that by 2003, electronic commerce between enterprises in developed countries will account for over 9%of the total turnover(1,300 billion US dollars), and in consumer electronic commerce the turnover will attain 76. 3 billion US dollars by 2002. And as experts predicted, electronic commerce in China will catch up with de-veloped countries on the average level, in 10 years. They suggested 3 to 5 years be spent on working out plans, policies and regulations necessary for developing elec-tronic commerce, building substantial and tangible electronic commerce systems, fos-tering specialized talents, optimizing of the electronic commerce systems in some trades and areas; and then 5 to 7 years be spent on linking with international elec-tronic commerce to enable our electronic commerce system as an important compo-nent of international electronic commerce; popularizing of electronic commerce in application, raising electronic commerce in our country to a higher level in research, development and application, to the average level in developed countries.The following description tells what major I/e strategies some major manufactur-ers in the world are taking in development of electronic commerce.IBM: IBM is the pioneer that held up the banner of electronic commerce as a new application of Internet. In people's mind, IBM is now not only manufacturer of main-frames, PCs, servers, software but also the “godfather" of electronic commerce. IBM has always been dedicated to promoting secure commerce over the Internet. It sin-come from selling servers hasaccounted for 60% of its total in-come.IBM not only provides products for large-scale applications of secure, efficient, reliable electronic commerce and payment over Internet, but also for small electronic business as well.IBM Micro Payments an application enabling buyers to purchase low cost items over Internet-is another example of how IBM is expanding to new areas of commerce. By enabling billing servers, content providers and other merchants to profitably sell items for even a few cents, IBM opens up a whole new market.IBM Micro Payments allows buyers, sellers and billing systems to sell content, information, and services over Internet, for small amounts. IBM's commitment to electronic commerce and electronic business makes it a leader in the area of electronic payments. An automated compiler tool transforms existing HTML pages, creating "click and pay" links with either fixed or dynamic prices. Content and service provid-ers can take advantage of the extensive set of APIs and authoring tools to extend IBM Micro Payments available from OEMs. Billing servers can easily integrate the IBM Micro Payments application with existing billing systems and use it to attract content providers and open new sources of revenue.IBM Micro Payments provides scalability and interoperability, which allows widespread availability across Internet, including multi-currency and multilingual support, and low operational costs it easily supports transactions as low as one cent.SUN: SUN as a global leading supplier treats Internet not only a tool but also a new mode of commerce. SUN has provided very flexible solutions to commercial af-fairs for BBC, ETRADE, Federal Express, First Auction, Fruit of the Loom, Kodak, Thomas Cook, Virgin.Microsoft: Microsoft aims at helping enterprises to set up more powerful relation with their clients and partners by three means: (I)Windows 2000, BackOffice, Site Server, Biztalk,etc; (2) MSN (in the United States, more than 40% web users access MSN, and consumers can conduct comparative study when buying articles and ser-vices); (3) Partners provide customers with various products and services on Mi-crosoft MSN platform, realizing electronic commerce solutions, including settling account, paying tax, shopping, logistics, purchasing, accounting, ERP (Electronic Remote Processing) and EDI (Electronic Data Interchange), etc.Site Server and Biz talk are the two major products of Microsoft adopted in exist-ing system for enterprises to develop electronic commerce. Site Server is used for constructing web stores, based on data-it enables the client to easily realize on-line catalog, buying/selling order, exchange of documents for promoting sale, etc. Disre-garding what platform, operating system or technology used in low layer.Novell: Novell defines itself as "NET Service Supplier" after2000. The word NET includes intranet, extranet, Internet, company net, public net, cable net, wireless net. Its aim is to breakout the existing service domain in which most software products can provide services only in a specific environment or for a specific procedure or server (rather than the whole network).Novell's network service software NDS eDirectory as a nucleus helps clients to reduce complexity of business on network, and improve security, so that it enables network, applications and business processing to adapt to electronic commerce, and thus speed up their transfer to electronic commerce.SCO: SCO’s Tarantella is the best solution for existing users to conduct elect ronic commerce. Users can use only a browser to access any applications of platforms in back counter, without the need of re-writing existing applications, in their effort to transfer their business to electronic commercial mode. To ensure electronic commerce to continually operate, SCO provides an incessant cluster solution based on UNIXWARE 7. This product is easy to use,easy to manage and its cost is one-tenth of large-scale product of the same sort for mainframes while its performance doubles. It is a security solution with higher performance/ cost ratio among the same sort for electronic commerce.Tivoli Systems Inc. today announced Tivoli Business Systems Manager, a new, fully integrated solution that allows businesses to manage their IT environments from the top down, creating a powerful view of business systems management.The Tivoli Business Systems Manager solution provides us with business views and control mechanisms to manage all of our distributed IT resources in the retail, banking and electronic commerce environments-including system resources, data-bases, application servers, web servers and electronic commerce applications-from one central location. The Graphical User Interface allows us to monitor all of our re-sources on a single screen, regardless of geographical location.Combining the features of Tivoli Global Enterprise and Tivoli Manager for OS/390, Tivoli Business Systems Manager provides true end-to-end enterprise management from one console, simplifying the administration of heterogeneous environments. Tivoli Business Systems Manager enables customers to manage and control multiple applications that are required for different business functions.中文译文:电子商务电子商务或电子贸易,电子商业,或作为一个新兴的商业模式将产生深远的影响,经济和社会中发挥重要作用的社会发展世界各地。
电子商务外文资料翻译译文 2
附件2:外文原文The e-commerce strategyIt may be useful for development organizations to consider the many issues involved before embarking on an e-commerce initiative,in relation to the organization's mandate,development goals,and organizational structure.The primary issues involved would include:Resource Expansion--Is the main goal of selling goods and services online the generation of revenue to offset operational costs?If so,how much revenue does the organization expect/wish to generate?These strategic questions will allow the organization to assess how much funding will go toward e-commerce activities.If the organization is approaching e-commerce as a means of covering not only the costs of producing the goods and services and disseminating development-focused products,but wishes to expand its revenue base to support other project costs,then it may want to develop an e-commerce platform and strategy that can attract customers.The organization may have to approach e-commerce as a resource expansion activity that uses business strategies and a full marketing approach.This leads to the question of whether this fits in with the development mandate of the organization and its charitable organization status.Will e-commerce activities distort the tax-free status of the development organization?Is the organization liable in the case of legal conflicts?Most development organizations have already faced these questions if they sell publications and other products by"traditional"means. Capital Costs--How much funding is the organization willing to put into e-commerce activities? E-commerce platforms can be high priced,depending on the level of sophistication.A development organization undertaking e-commerce activities should consider whether it wants to incur higher costs,with the possibility of cost recovery from an expected higher level of sales. What are the possibilities of receiving financial assistance from donor agencies or partner organizations for this activity?Development organizations pursuing e-commerce activities may have to decide between a variety of options for their online selling activities,depending on their financial capacities.These options can be divided into1)technical hardware and2)site design and maintenance.The organization will have to decide whether it wants to invest in setting up its own in-house server,depending on the organization's size and computing requirements,or find a third party that is willing to host the site on its server.Is the third party another development-focused organization,or is it a private company/ISP?Regarding design and maintenance of the e-commerce site,is the organization able to hire in-house technical personnel to handle design,development,and maintenance,or is it more cost effective to hire an outside party to handle these tasks?Developing an e-commerce site that generates high levels of revenue will have to respond to the changes in e-commerce platforms in the commercial sector. The development organization may want to consider using security encryption software for credit card payment,increasing costs to an extent yet benefiting from increasing customer confidence in the transaction process.Will the site be eye-catching,with the hope of attracting customers, possibly increasing site development costs for higher level graphics and design?Pan Partners currently do not have to bear all of the above-mentioned capital costs,but may one day have to consider them when they initiate an e-commerce site on their own.Marketing--As evident from the discussion above,a good marketing strategy forms the basis of the operational strategy,in order to attract customers to the e-commerce site and ensure asteady pattern of sales.Development organizations often need not employ capital-intensive marketing programs in order to have a successful marketing campaign.The marketing strategy can be divided into two main categories:1)online markets and2)offline markets.Purchasing Patterns of Online Customers--The frequency of updating new products can impact the number of items purchased by customers and the number of returning customers.In order to encourage customers to purchase more than one item at a time,it is important to offer a(wide) variety of products.Returning to the marketing strategies,development organizations can offer sales promotions mentioned above.This can increase the per-customer volume of sales, increasing overall revenue.Development organizations can consider organizing a schedule for updating their e-commerce site,adding new products and promotional offers on a regular basis. This way,previous customers will see that new products are available for sale and may be attracted to purchasing a second or third time.Developing an e-commerce strategy can allow development organizations to approach this initiative with an understanding of what they want to achieve and how to achieve it.This can encourage strategic thinking of how to attract potential customers to the site and how to keep them returning.In order for e-commerce initiatives to be successful,whether generating revenue to offset production costs or increasing overall revenue to offset operational costs,development organizations can often use business strategies to more effectively achieve their overall goals.。
电商与国际贸易作文800字
电商与国际贸易作文800字英文回答:E-commerce and international trade have become increasingly interconnected in today's globalized world. The rise of e-commerce platforms has revolutionized the way businesses engage in international trade, offering new opportunities and challenges.Firstly, e-commerce has greatly facilitated cross-border trade by breaking down geographical barriers. With just a few clicks, consumers can purchase products from all over the world, allowing businesses to reach a global customer base. This has opened up new markets and expanded the reach of small and medium-sized enterprises (SMEs) that may not have had the resources to establish a physical presence in foreign countries.Secondly, e-commerce platforms provide a convenient and efficient way for businesses to engage in internationaltrade. Online marketplaces such as Amazon and Alibaba offer a wide range of products and services, making it easier for businesses to find suppliers and buyers from different countries. Additionally, e-commerce platforms often provide tools for payment processing, logistics, and customer support, streamlining the entire trading process.Furthermore, e-commerce has also led to the emergence of new business models and trade patterns. For example, dropshipping has become a popular method of international trade, where businesses can sell products without holding inventory. This allows for greater flexibility and cost savings, as businesses can focus on marketing and customer acquisition rather than managing physical inventory.However, e-commerce also presents challenges for international trade. One major issue is the protection of intellectual property rights. With the ease of online transactions, counterfeit products and copyright infringement have become rampant. Businesses need to invest in robust intellectual property protection strategies to safeguard their brands and innovations.Moreover, e-commerce platforms often face regulatory challenges when operating in different countries. Each country has its own set of laws and regulations governinge-commerce, such as data privacy, consumer protection, and taxation. Businesses need to navigate these complexities to ensure compliance and avoid legal disputes.In conclusion, e-commerce has greatly transformed international trade by providing new opportunities for businesses to engage in cross-border transactions. However, it also presents challenges that need to be addressed. As technology continues to advance, it is crucial for businesses and governments to adapt and collaborate tofully harness the potential of e-commerce in international trade.中文回答:电商和国际贸易在当今全球化的世界中日益紧密相连。
电子商务专业外文文献
本科毕业论文外文文献及译文文献、资料题目:CUSTOMER RELATIONSHIPMANAGEMENT文献、资料来源:加勒斯特经济学院文献、资料发表(出版)日期:2000.3.25院(部):专业:班级:姓名:学号:指导教师:翻译日期:外文文献:CUSTOMER RELATIONSHIP MANAGEMENT1. IntroductionIn the last decade, the majority of the companies were preoccupied with production, recession, mergers, new technologies and business regulation. Romania’s accession in the European Union will bring many advantages for further development, together with membership in a Common Market with common policies on product regulation, and freedom of movement for all the four factors of production (goods, services, capital and labor). This means that Romanian companies will compete with other companies from the EU directly in their home market. European companies are more flexible and mobile and will put a high pressure on the local companies in order to produce better products, launch better offers and services and orientate more towards their customers. High revenue equals important customer is a classic rule when the company organises its customer policy. “An important customer brings a gross amount of money for our enterprise” has become a reflex for many companies a broad and perhaps in Romania, too. But is this always true, or do we need more information than a simple figure reported at the end of the year?2. Marketing information systemA winning company is more productive in acquiring and retaining customers, to expand its clientele (Kotler, 2003). This company improves the value of the customers by reducing the rate of defection, increasing the longevity of customer Management & marketing relationship, making low-profit customers more profitable or terminating them etc. Gathering information on the actual or potential marketplace not only allows the organisation to monitor trends and issues concerning its current customers, but also helps it identify and profile potential customers and new markets, to keep track of its competition, their strategies, tactics and future plans (Brassington and Pettitt,2003). In order to collect and organize a high quantity of diverse information, the enterprises started to build marketing information systems. There are, mainly, a set of procedures and methods by which pertinent, timely and accurate information is continually gathered, sorted, analysed, evaluated, stored and distributed for the use of marketing decisionmakers (Zikmund and D´Amico,1993). The marketing information system includes data from external and internal sources (sales records, customer records, marketing communications, and sales force information). The focus on the customer and the integration of the marketing function helps the company to create customer databases with comprehensive information about individual customers or prospects.3. Customer relationship managementCustomer Relationship Management has been around for the last 30 years, but it became very important when companies changed their attitude towards marketing function. Nowadays, the cross-functional approach to marketing requires an organizational culture and climate that encourages collaboration and cooperation between departments. People within the business must understand their role in serving customers, internal or external one. CRM builds on the principles of relationship marketing and recognizes that customers are a business asset and not simply a commercial audience, implies the structuring of the company from functions to processes, information are used proactively rather than reactively and develops the ne-to-one marketing approaches (Payne, 2006).When defining CRM, we must first explain the difference between customer acquisition and customer retention. The two concepts have different drivers. Attracting customers has become very difficult these days, when people are harder to please. They are smarter, price conscious and sensitive, more demanding, less forgiving, and they are approached by many more competitors with equally good or better offers (Kotler,2003). Companies focus more on sales analysis, customer segmentation, advertising, merchandising and campaign management. The more difficult part is keeping the customers. According to Bruhn, a customer is satisfied when the comparison between offer and consumption fulfils his/her expectations, after he/she accepts the company, trusts it and exhibits a positive attitude towards it, becomes loyal to that company. In this situation, the customer talks favourably about the company and about its products, pays less attention to competing brands and is less sensitive to price, which turns transactions into routine (Bruhn, 1999). With customer retention, the company must pay attention to service satisfaction and trust in Customer relationship management the organization and its staff. Some companies believe that if a customer complaints the problem will be solved, but 96% ofunsatisfied customers don’t complain and go to another company. Therefore, Customer Relationship Management is the mechanism for retaining customers (Russell-Jones, 2003). Mainly CRM allows the company to understand who their customer is, isolate the best customer (those with whom you desire to have long-standing relationships), create relationships stretching over time and involving multi-interactions, manage the relationship to mutual advantage, seek to acquire more of those “best” customers. Inputs like marketing strategy, customer base, products, and regulation, competitors and staff skills are synthesized in a CRM programme which creates outputs as customer service, customer retention, higher share of wallet, customer referral, more predictable revenues streams, improved profitability, lower costs and better compliance (Russell-Jones, 2003).4. Developing a strategy in customer relationship managementBecause CRM is a cross-functional activity and large companies have thousands and millions of customers, the need for a strategic framework is very high. The dimensions of a CRM strategy are mainly focused on defining the following topics:- object of the customer relationship management – the company has three options: focusing on the company itself, on a brand or on the distributor;- target segment – the company usually sets priorities between different customer segments, it defines strategic customers based on the portfolio analyses, factors as revenue, length of the relationship, income, collaboration with the customer. These are its analysis criteria;- ways of retaining the customers –customers’ satisfaction is in the centre of all the decisions, but customers retention can also become a central issue through contractual clauses, such as service, leasing and warranty;- choosing the instruments of CRM – the company combines the instruments of the 4P´s with focus on the customer;- intensity and timing of the CRM decisions –show when and how should the company introduce different instruments; programmes can last from one day to one week, or from three month to two years;- cooperation within the CRM programme – sometimes the company must cooperate with other partners from the distribution channel, mainly between producer and wholesaler and retail.5. Instruments of customer relationship managementThe communication policy plays an important role in the instruments mix. It follows two objectives: first, to build a permanent dialogue with the customer in order to stabilize or change its expectations, and second, to counteract influences after consumption. The main CRM instruments within the communication policy are: Direct-Mail is material distributed through the postal service to the recipients’ home or business address to promote a product or service. In CRM the mailed issue can vary from a simple letter to a catalogue, and its sending will always occur at a particular moment in customer’s life (birthday, invitation for an event). It must incorporate sticky gadgets to increase their chances of being opened and read; Newsletters are distributed to customers for free and contain information about new products, offers for special events and others; Fidelity cards (store cards) are an important tool in gathering information about customer behaviour. By accumulating points of fidelity, the customer can benefit from different special offers; Clients club designates a concept which has grown in parallel with the fidelity cards. Its main forms are VIP-Club, Fan-Club, Product-Interest-Club, and Lifestyle-Club. The club represents an opportunity for the company to make offers in accordance with the social status, acceptance, prestige and expectations of its customers;Telemarketing allows companies to undertake marketing research and is highly measurable and accountable; the number of positive and negative responses are easily recorded and monitored. It provides for interaction, is flexible and permits immediate feed-back. Online-marketing includes many forms such as on-line advertising, on-line sales promotions, on-line direct marketing, on-line public relations, one-line personal selling. The medium used is the internet and the main instrument is the email. Virtual promotions are cheaper than hard copy versions, but the challenge is to drive traffic to your company’s Web site. Event-marketing takes place in three main areas: the product (here, it focuses on increasing sales), the corporation (for developing a corporate body) and the community (to make a difference in the life of the local community) (Bruhn, 1999& Fill, 2002).The price policy can be thought about in various ways when building a CRM programme: discounts for special customers, underselling or matching competitors, loyalty refunds, bundling items together and offering overall prices. Although price is not a measure of inherent value received, it is often used by customers as a benchmark, ignoring any other features or differences.Key factors in the product policy are the product itself, with quality, design, technical features, packaging and service management which includes lifelong warranty, price warranty or a customer telephone line. An active management in the distribution policy can focus on the customer or on the distribution channel. The producer evaluates the activity of the distribution partner and Customer relationship management intervenes when needed. The focus on the customers is realised through a Key Account Management which develops programmes for special customers.6. Customer relationship management in financial servicesFinancial services differ from many other industries. This can be seen particularly in Romania, where 40 commercial banks fight for a population of 21 million citizens. They cover the whole spectrum of customers from individuals to partnerships, institutions, corporations and governments. As a result, it can be very difficult to focus on single markets. Customers are often in two positions: they may have a deposit and savings accounts, but also loans and overdrafts. They are very service focused, they sell only intangibles. Financial services require processing billions of transactions worldwide and they are one of the heaviest regulated industries in the world (Rusell-Jones, 2003).The customers in the financial services are better informed, are switching channels, and seem to be more demanding of service, and used to change. The market is also highly competitive and new entrants are coming with diverse products and approaches.The industry of financial services in Romania has a very high potential and registers every year high growth rates. Till now, the location in a major city of the country with a population around 300.000 people was an advantage of the business and a success factor. Now the battlefield has moved in the small towns. The competition became tougher; banks began to develop and to introduce new products. Some experts say that a weakness of the banking sector is market segmentation. There is lots of information about customers, but it seems that banks prefer to focus on clients with large savings accounts. The main banks in Romania, as BRD, BCR, ING, and HVB-Tiriac announced for the year 2005 an increase in the number of the private banking clients. These are mainly customers with accounts between 50.000 and 100.000 Euros, they benefit of private consultancy, special interest rates, commissions, and special insurances. Customers have also a word to say about their bank. A market study made by DeadalusConsulting revealed that the customer profile for banking services is: person aged between 45-55 years, with higher or middle education. The most utilized service is the bank card for salaries payment (32,6%). Next, savings accounts (10,2%), credits for personal needs (11,1%), credits for buying electronics (9,2%) and auto leasing. The best grades were received by Raiffeisen Bank (8,83), BCR (8,58) and BRD Societe Generale (8,57). A customer’s criteria when choosing a bank are the trust in the bank, the environment in the branch, the quality of the staff, the advice they receive, the best interest rate they can receive, the information about the credit costs, and the conditions for obtaining a credit. A successful service provided by the majority of the banks is internet banking. It allows clients to save time and money, without going to the bank, 24 of 24 from inside or abroad. The access is free of charge or very cheap, and includes all kinds of activities from money transfer, payment orders, currency exchange, payment of current bills, external payments etc. The rate of penetration is still low, ranking between 10% and 30% of the customers in one middle bank.7. ConclusionsRomanian companies must focus in the future on the Customer Relationship Management and try to turn a “susceptible” client into a “partner”, to transform people who once needed their product/service, or occasional business partners into supporters and advocates and, eventually, into loyal partners that “sell” on the behalf of the company. Companies must create a permanent dialogue with their customers, and fight for them, because the clientele is not given for free. Customers that were price sensitive show now a higher interest in quality, service and behaviour of staff, and a company which concentrated on a price strategy should check how prepared its rivals are for a competition in the aforementioned fields. Customer Relationship Management increases its flexibility and adaptability to the market, in a world of capricious clients.中文译文:客户关系管理1.介绍在过去的十年中,大多数企业正在忙于生产,经济衰退,合并,新技术和商业管理。
文献翻译-电子商务
电子商务增强私营企业的竞争力国贸140(26140401)胡雪强本文译自:The Second China Private Economy Innovation International Forum 2009 – Enhance the Private Enterprises Competitiveness by E-commerce , Written by Xiao-Hong Zhang, Si-Jing Li, Wei-Min Sun ―Chinese Agricultural Scie nce and Technology Press, Beijing China‖摘要:现今随着信息技术的快速发展和互联网的影响,也因为市场的猛烈竞争和企业的自身需求,许多私营企业采用电子商务来改善他们的竞争力和运营管理水平。
电子商务会改变企业内部结构,决策,合作,控制等。
电子商务给私营企业带来了很大的影响。
这篇文章会从价值链的角度分析电子商务对企业的研发,采购方式,运营模式,市场模式和客户服务方面的影响。
通过研究电子商务对私营企业的影响,我们会意识到电子商务的重要性,正确全面发挥电子商务优势作用来加强私营企业的竞争力。
关键词:电子商务,影响,私营企业1介绍电子商务是一个总的概念,是关于企业间,企业和客户间,企业和政府间任何使用信息通讯技术来进行商业交易,信息交换的形式。
(Esprit,1997)[1].越来越多的国内民营企业意识到,在IT行业快速发展的时代面临激烈的竞争,全面使用电子商务是企业求生存的唯一方法。
这是因为电子商务给私营企业带来的影响不仅在管理方面,如:计划,组织,管控等。
也影响研发,采购,生产,加工,制造,储存,销售和客户服务等方面。
这篇文章会试图从价值链的角度来分析电子商务的影响力以此来引起民营企业对电子商务的关注。
2电子商务对私营企业的影响1.1电子商务对私营企业研发的影响研发是保持商业企业不断发展的基本动力,商业企业的电子商务系统不仅提供市场信息和需求信息给研发系统,而且提供国内和国际上先进的技术和新产品。
电子商务对国际贸易的影响中英文对照外文翻译文献
电子商务对国际贸易的影响中英文对照外文翻译文献原文:The Impact of Electronic Commerce on International Trade E-Commerce is doing business through electronic media or the practice of buying and selling products and services over the Internet,utilizing technologies such as the Web,Electronic Data Interchange(EDI),Email,electronic fund transfers and smart cards,without face-to-face meeting between two parties of the transactions.In brief,E-Commerce is the online exchange or sale and purchase of goods and services.The BackgroundWith the extension of internet in application area, from academies, enterprises tothe government departments, the network reaches variable aspects of our society. From knowledge learning, message obtaining to e-commerce, the digital network is all proved a strong pushing strength. With network, the difference of time and space are eliminated, the exchange and communication among people, the resources sharing are becoming much more easier, based on that, more and more applications are developed, and one of which is the network university and remote learning which will be a great revolution to the traditional teaching and learning way. People can study online, exchange thoughts interactively with teachers and schoolmates through network rather than special classrooms in the campus, this will provide a chance to learn knowledge all the life for those who are in work or can’t go into colleges, perhaps the network university will be the most important model to study in a not long future.Abstract:The 21st century is the century of the network, with the growing popularity of the network, making e-commerce has become the most important international trade as a means of convenient e-commerce has brought the entire international trade an in-depth change, a great impact the development of international trade.In this paper, the impact of electronic commerce on international trade research, first on the meaning and mode of e-commerce and international trade, a simple introduction to basic concepts,followed by analysis to identify the impact of electronic commerce on international trade, and found that not only e-commerce promote the rapid development of international trade transactions, but also changed the way of making small and medium enterprises to become more involved in international trade to; and making the international market truly be realized, but also the international trade business management major changes.Key Words:Electronic commerce; international trade; InternetIntroductionIn recent year, e-commerce has emerged as the fastest growing sector of the world marketplace. Despite the contraction in the high-tech industry during the recent recession, firms have continued to enter and expand their presence in e-commerce, and consumers have increased the number of purchases made online. E-commerce currently represents a very small share of overall commerce, but it is expected to continue to expand rapidly in coming years. As e-commerce grows, so will its impact on the overall economy.1.The Overview of E-commerce1.1 The Meaning of E-commerceE-commerce usually refers to the use of computer technology, network technology and telecommunication technology to achieve the entire business process become computerization, digitization and networking.E-commerce is a new business model making that both buyers and sellers do not have to meet each other in various business activities in a wide range of business around the world trade. It also contributes to the consumer's online shopping, online transactions between merchants and online electronic payment in different business activities, trading activities, financial activities and activities related to integrated services in the Internet, an open network environment which based on WEB / server applications ways.E-commerce permeates every stage of trade activities, including information exchange, pre-sales service, sales, electronic payments, transportation, the formation of virtual enterprise and sharing resources. The participants of E-commerce include consumers, vendors, suppliers, financial institutions, enterprises, government and other institutions or individuals, whose purpose is to achieve a business and the whole society efficiency and low-cost trade.1. 2 The E-commerce PatternThe E-commerce pattern is refers to the basic mode which the enterprises obtain the business income using the Internet development management, it is based on a certain technology based commercial operation way and the profit pattern in the network environment. The research and the analysis of the E-commerce pattern’s classified system is helpful in unearths the new E-commerce pattern, provides the way for the E-commerce pattern innovation and be helpful in the enterprise formulates the specific E-commerce strategy and the implementation step. The E-commerce pattern can establish different classification framework from different angles. From the traditional viewpoint, E-commerce pattern is summed up as B2C(Business to Consumer), B2B(Business to Business), C2B(Consumer to Business), C2C(Consumer to Consumer), B2G(Business to Government), BMC(Business Medium Consumer)..1.2.1 The Emergence of E-commerceDuring the 1940s’ and 1950s’, the fiber optic communication technologies and computer technology based on microelectronics has detonated the information technology revolution which still has not ceased until now. Whether it is data processing or information transmission, the human beings have entered an unprecedented era of efficient. In the 1970s, the production of EDI technology (Electronic Data Interchange, Electronic Data Interchange) causes the people began to try to exchange business data automatically between different computers, which is the primary form of e-commerce.E-commerce originated in the 1960s’ and development in the 1990s’, and the important conditions of its emergence and development are mainly:● Government's support and impetusAfter the European Union issued Europe Electronic Commerce Agreement in 1997 and the US issued the “Framework for Global Electronic Commerce”, the electron ic commerce has been valued by the governments all over the world.● Widespread use of computerIn the recent 30 years, the faster speed of computer's processing, the stronger handling ability, the lower price and the broader application area provided the solid foundation for use ofE-commerce.● Popularity and maturity of the networkUp to December 31, 2008, the Chinese net citizen achieves at 298, 000, 000 people, and the popularizing rate achieves 22.6%, which surpasses the global average level.● Impeccable network serviceAccording to the statistics, there are more than 4000 influential websites in the world, and almost every website can provide the electronic commerce information and the service. And theOn-line payment technology and the electronic currency payment technology are reliable and popular used all over the world.A recent study of the marketplace by Nielsen//Net Ratings found more than 200 million Americans (or 75%) are using the Internet. Those who shopped online in 2003 spent $17.2 billion online in just the fourth quarter alone. Research firms anticipate that, in 2004, the number of online shoppers will increase by 14 percent, representing 30 percent of the U.S. population. In four more years, half the country’s population will be purcha sing online.1.2.2 The Meaning of International TradeThe international trade refers the exchange between commodity and service in different countries (and/or area), the business of buying and selling commodities beyond national borders. It is the international shift of commodity and service which is also called the world trade and composed of two parts, imports and exports.International trade is the exchange of goods and services between countries. This type of trade gives rise to a world economy, in which prices, or supply and demand, affect and are affected by global events. Political change in Asia, for example, could result in an increase in the cost of labor, thereby increasing the manufacturing costs for an American sneaker company based in Malaysia, which would then result in an increase in the price that you have to pay to buy the tennis shoes at your local mall. A decrease in the cost of labor, on the other hand, would result in you having to pay less for your new shoes.Trading globally gives consumers and countries the opportunity to be exposed to goods and services not available in their own countries. Almost every kind of product can be found on the international market: food, clothes, spare parts, oil, jewelry, wine, stocks, currencies and water. Services are also traded: tourism, banking, consulting and transportation. A product that is sold to the global market is an export, and a product that is bought from the global market is an import. Imports and exports are accounted for in a country's current account in the balance of payments.2 The Impact of Electronic Commerce on International Trade2.1 Promote the Rapid Development of International TradeThe electronic transaction can replace other trading method to a certain extent. In this case, the rise in e-commerce trade will offset the decline in trade in other ways. For example, the increase of international commercial volume through the Internet means the decrease of the volume through the mail or services across the border. However, electronic commerce improve the transaction efficiency and creates the extra commercial opportunity unceasingly by reducing the transaction cost and the price, which on one hand from the superiority that the electronic commerce can reduce the price and increases the international demand; On the other hand it can create the new trade partner and develop the new business partner, making these overtop cost or implementation difficulties transaction becomes feasible.Moreover, electronic commerce can be supplement of the traditional transaction method to complete the transaction together with the transportation of tangible goods. For example, electronic commerce can be the supplementary means of trade through advertisement, marketing, purchase and electronic payment. In short, electronic commerce makes the cross-border transfer of information and resource sharing truly meet the requirements as breaking the space and time limit, thus promoted the international trade development.websites through the provision of goods price and seeking the lowest prices all over the world and use the online auction bidding and other forms of collective bargaining to buy goods at lower prices. This can reduce the prices of imported goods in the country and be conducive to the development of the country's import trade and growth, and form the expansion effects of trade to a certain extent. 2.2 Changed the Trade ModeThe traditional marketing model is the first with the product to look for customers, and sellers are basically telephone communication, mailing product catalogs, all kinds of exhibitions, and so the traditional way to exchange views and suggestions. The changes arising from electronic eommerce marketing, the promotion of international trade, marketing, generate new forms of marketing - e-marketing (e-marketing). E-marketing, there are two meanings: one refers to the use of electronic means of marketing; the other one refers to the Internet as the core e-marketing. However, the latter is developing as a modern international trade, an important way of marketing.The emergence of e-commerce makes a significant change in the trade transactions of the international market, and contributes to the appearance of the virtual trading market without cashtransaction. Electronic commerce developed a brand-new opening, multi-dimensional, the three-dimensional market environment through the exchange of on-line “virtual” information, which broke through the premise condition in which traditional market must take certain time and area. the whole world are connected into a unified "big market" by the information network, promoting to form a world economics marketability. Meanwhile, it drove the development of our country’s social economy in great extent and urged deepen the reform of our country’s enterprise in industrial structure and the trading mode.The existing network has achieved the real-time transmission and exchange of the standard format among the business users document such as contracts, bills of lading, invoices and so on). Both buyers and sellers can handle the order, the negotiations, signing, the declaration, the inspection, the chartering, the taxes payment and other trade service procedure directly online, which reduced the trading hours greatly and made the transaction more fast and convenient and promote the working efficiency of the finance, the customs, the transportation and the insurance. The capital, the commodity and the technology brought by the fast flowing information accelerate the global flows of production elements and promote network economy to the computer network technology as the platform and electronic commerce for the pattern in the rapidly developing economy world. The economic and trade and the connection among countries can strengthen greatly under this kind of network trade's environment and bring the new energy and spirit to the development of world’s economic.2.3 Making SMEs More Involved in International TradeThe rapid development of e-commerce in the world makes the position where the large enterprises plays a leader role in the international trade in traditional trade pattern decrease day by day and ushered a brand-new development opportunities and a broader international market. The emergence of electronic commerce makes the Small and medium-sized enterprises have more opportunities to show their good brand image and product on the international stage, which is mainly manifested in two aspects:On the one hand, e-commerce is helpful for the small and medium-sized enterprise displays its unique superiority of products and greatly develops the brand products. in environmental impact of the traditional mass production and marketing, people often tend to buy the most satisfying products in the lowest price, which often has the relative advantage of the advantage in large scale of economies, mass production capabilities by large enterprises, the formation of cost, so that to bea dominant position in the small and medium-sized enterprise competition. However, electronic commerce provided customers an effective way that they can talk face to face with manufacturers of products and ordered services personalized, by which customers can massively visit enterprise's related website, describe their products and business needs and different requirements in the web sides, and make a transform from large scale production's pattern into the personalized product ordering pattern。
国贸外文文献翻译
外文文献翻译原文:FACTORS AFFECTING ONLINE PURCHASING BEHAVIORHamisah Haji Hasan & Prof. Samsudin A. RahimUniversiti Putra Malaysia & Universiti Kebangsaan MalaysiaAbstractThe study examined the relationship between consumer personality and cultural dimensions to that of purchasing behavior through cyber advertising. Krugman‟s Low Involvement theory and Hofstede‟s Cultural Dimensions were incorporated in the study. A survey was conducted in the Subang Jaya, Puchong and Kuala Lumpur area. The sample consisted of 504 respondents drawn from a simple random sampling. Spearman Correlation Coefficients was used to analyze the data. The study showed as suggested by Krugman‟s Low Involvement theory, high involvement products and attitude towards Internet contributed significantly to the purchasing behavior through cyber advertising. Thus indicating the Internet to be better suited for high involvement products and services as well as help increase the tendency to purchase products and services online.Similarly, the study also showed that the convenience dimension of the consumer personality variable formed a significant relationship with purchasing behavior through cyber advertising. Although Hofstede‟s Cultural Dimensions argued that cultural dimensions influences the adoption of innovations, yet results obtained from the study failed to support the theory as it was found that risk personality which represent the other dimension of the consumer personality and the cultural dimensions failed to support the hypotheses as observed in the non-significant relationships between the variables and the purchasing behavior through cyber advertising.Keywords: Internet, Hofstede Cultural Dimension, Krugman Low Involvment Theory, advertising, online purchasing behavior.The Internet Era: Cyber Advertising and Media PlanningThe development in the new media technologies that range from the Internet, interactive kiosks and CD-ROMS, to digital TV and radio are today ushering in a new era and have opened up new avenues for marketing communications. These new media are not only revolutionizing marketing and marketing communications but it has also influence consumers‟ behavior.The advent of the new technology namely the internet has tremendously altered the way consumers behave. The new media has not only offered consumers a better way to view products and services but also has helped created a better relationship between marketer and consumers. Thus, transforming them into a more sophisticated, well-informed and savvy buyers and as suggested by Arens (1999) consumers today are becoming “active controllers “of the messages they see and hear. Apparently, these past few years have also witnessed the rise and rapid growth in economic importance of a group of consumers whose attitudes, aspirations and purchasingpatterns are unlike any before them. Today, they are the new consumers. They are already a potent force in the developed world, and within the next decade will probably dominate consumption in all parts of the world. This new consumers with their distinctive style of consumption differs in their purchasing decisions from that of the old consumers.The Internet has affected the way the world do business by altering the basic business dynamics. The dynamics that have shaped economic practices since the early nineteenth century are being replaced by a new set of fundamental principle based on the new digital economy. The Internet has also helped increased global exposure for both businesses and consumers alike. Domestic companies expand internationally just by going online and investing in e-business. At the time consumers can also expand their shopping horizons by using the Internet to search for the best deals and expose themselves to e-retailers from around the globe.Obviously, the Internet has offer tremendous new opportunities to businesses regardless oftheir size. As a medium, it is equally accessible to both the large as well as the small operators. This has thus, resulted in local and international marketplace. The Internet is changing the way advertisers present, sell, and communicate with consumers. Today, a variety of practices are being used to reach consumers.译文:影响网上购物的因素Hamisah哈吉·哈桑教授及三苏丁A.拉希姆马来西亚博特拉大学和马来西亚国民大学摘要该研究通过网络购买行为验证消费者的个性和文化维度之间的关系。
电子商务外文翻译文献
文献信息:文献标题:ELECTRONIC COMMERCE(电子商务)国外作者:Đerić Slavko文献出处:《Economics》,2017,4字数统计:英文2060单词,11447字符;中文3455汉字外文文献:ELECTRONIC COMMERCESUMMARY Electronic commerce can be defined in different ways. Any definition helps to understand and explain that concept as better as possible. Electronic commerce is a set of procedures and technologies that automate the tasks of financial transactions using electronic means. Also, according to some authors, electronic commerce is defined as a new concept, which is being developed and which includes process of buying and selling or exchanging products, services or information via computer networks, including the Internet. Electronic commerce is not limited just to buying and selling, but it also includes all pre-sales and after-sales ongoing activities along the supply chain. Introducing electronic commerce, using the Internet and Web services in business, realizes the way to a completely new type of economy—internet economy.Keywords:electronic commerce, development, purchase, sale, economy, InternetINTRODUCTIONToday, development of modern means of communication, especially electronic, which radically change the existing power relations and the power on the global market, have a significant role in more evident process of globalization. The magnitude of impact of the development of communication and information resources on the world economy may be implied by the fact that it goes into traditional laborintensive activities, where before there were not opportunities for the application of modern information technology.Managers of large companies, as well as small and medium-sized enterprises, need to understand first of all the importance, as well as many advantages that use of modern digital technology enables them in the creation of new business ideas and their realization. In the new digital era the benefits and opportunities of e-business represent a significant potential that should be used in the best and the most efficient way. Thanks to the internet there are some changes in the way of business, geographical boundaries are disappearing, language barriers and currency restrictions are being bowed down.ELECTRONIC COMMERCEToday’s way of doing business is completely changed, mostly thanks to the Internet. E-commerce has a great role in the process of globalization and in the development of modern means of communication, especially electronic, by radically changing the existing power relations and the power on the global market. In modern business there is a transition from mechanical to electronic phase of business. Besides the technological aspect it is necessary to emphasize the economic aspect and define e-commerce as a new market that offers new types of goods and services, such as digital products through digital processes. Sellers of physical goods are also being included in digital processes, such as on-line ordering, market research and payment, which are the parts of the new market.Electronic commerce is the exchange of business information, maintaining business relationships, and conducting business transactions between different organizations via telecommunication networks and is more than a set of Internet technologies.E-commerce can be viewed from the narrower and wider point of view. In the narrow sense electronic commerce involves buying and selling through the Internet, and in a broader sense it includes the exchange of business information, maintaining business relationships, and conducting business transactions by means oftelecommunications networks. In fulfilling tasks it uses electronic communication media such as the Internet, extranets, e-mail, database and mobile telephony. Electronic commerce includes several activities such as electronic sales and purchases of goods and services, online delivery of digital content, electronic funds transfer, public procurement, direct consumer marketing and other after-sales services. The basis of e-business is often called a fully digital business and it contains three components: product, process and participants, which have two components, physical and digital. Everything that can be sent and received via the Internet is considered to be a digital product.Electronic commerce creates new markets and economic activities, which are characterized by rapid information processes and market dynamics. Electronic networks provide the infrastructure for collecting and disseminating information. They also serve as a new channel for the sales, promotion of products and services delivery. Moreover, network integrate information for managing business activities at all levels of the company and provide new electronic connections with customers and partners in the supply chain. An increasing number of activities that add value to the economy take place in cyberspace through globally connected electronic networks. The Internet has expanded the premises to which companies reach. Managers can detect a greater number of business opportunities due to obtaining many additional business information from the Internet.ELECTRONIC MARKETMilicevic (2002) states that the Internetand new information technologies are leading to restructuring of markets on a global level and some industrial and service sectors. As well as on traditional (physical) market, also in electronic market, customers and sellers exchange goods and services for money or other goods or services, but only electronically. Electronic market uses electronic transactions leading to a new way of distribution of products and services to ultimate consumers. Electronic market means a place where electronic commerce is conducted, that is to say a network of interactions and communication where the information, products,services and payments are exchanged. In recent years, electronic market is gaining importance in the modern way of doing business. When it comes to e-business, business center is a network based on the locations where there are customers, sellers and other participants and they all find each other electronically and do business so.MODELS OF ELECTRONIC COMMERCEThere are many models of electronic commerce that vary according to the relations which exist between participants in trade (companies, customers, employees, government). Some of the models are: B2B, B2C, B2E, C2C, C2B, but lately there are also more complex forms that are created as a combination and updating of existing models such as B2B2C and C2B2C.B2B (Business to Business) is the automated exchange of information between different organizations;B2C (Business to Consumer) means the sale of goods and services to end consumers;B2E (Business to Employee) is a model which is also known as Intranet, or the Web site that gives products or information to employees;C2B (Consumer to Business) is a model where the consumer requests a product or service from the seller;C2C (Consumer to Consumer) is a model in which customers sell to each other;B2B2C (Business to Business to Consumer) is a model that is realized using B2B model that supports the company’s operations on the model of B2C;C2B2C (Consumer to Business to Consumer) is a model that connects consumers using on-line company as an intermediary.LEGAL ISSUES SPECIFIC TO ELECTRONIC COMMERCEThe most important legal issues specific to e-commerce are: assigning domain names, tax collection from incomes generated electronically and intellectual property protection. When assigning Internet addresses or domain names, problems arise when several companies that have similar names compete around the domain. The problemis solved in court or before an international arbitration system. Federal, state and local authorities are trying in every way to calculate how to get a share of revenue generated electronically. The problems are particularly prominent in international trade, when the question is where you need to pay a tax for a business license, income tax, value-added tax, the annual income tax and the like, as well as who controls the charge. Protection of software and other intangible creations is difficult to be implemented over the Web, which is why the issues of copyright and protection of intellectual property are subjects of frequent discussions. One solution might be a tax that is unique to the Internet, the so-called “bit tax”. The idea of this tax is based on the fact that each bit that travels through the network represents a subject to taxation at a rate that is unique. It could be collected in telephone exchanges or at the service provider and to be submitted to the competent tax authorities. However, such a tax would not take account of the nature of the information or goods that are purchased. The largest amount of bits on the Internet belongs to the children’s video games which are in most countries, wheree-business is developed, tax-exempt or taxed at the lowest rate. It is also unclear which government would take over the tax that is a result of cross-border data flow. Besides safety problems, the problem of unclear model of taxation of commercial transactions on the Internet certainly inflicts great torments to fiscal experts worldwide.ADV ANTAGES AND DISADV ANTAGES OF ELECTRONIC COMMERCE The main characteristic of e-commerce is a profound and very rapid change in the way trade is conducted. Today, e-commerce has many advantages over traditional conducting commercial transactions. Extensive use of e-commerce leads to new advantages. A set of interactive, content-rich and personalized messages can be delivered tospecifically selected consumers to increase sales. Today companies have a lot more information than before, which allows them to take advantage of this information as efficiently as possible, to segment the market and to adapt their products or services to potential customers or service users as well as possible.The impact of e-commerce is especially expressed in industries engaged in theproduction of computers, software and computer equipment and other elements necessary for realization of e-commerce. E-commerce has enabled companies to choose suppliers all over the world regardless of their geographical location, and to sell and market their products or services anywhere in the global market.Compared to traditional commerce the advantages of Internet commerce are numerous because properties are not necessary, as well as window dressing, sales staff is reduced to a minimum, there is a possibility of selling around the world, instant communication, presentation of interactive multimedia catalog that can provide the information that the customer wants (there is no classic catalog and postal shipping), promotion is much cheaper, it is easier to achieve publicity on the internet, there are more opportunities to adapt to customer needs, and with allthat the customer is enabled easier purchases carried out from an armchair, with no time limit (nonstop) ,without affecting the sales staff in the decision-making and various other benefits. Due to the complexity of the system of electronic trade problems in the sale or purchase over the Internet may occur. Problems refer to the fact that many potential customers still do not have Internet access or do not use it, some do not have fast Internet connection, online purchase involves a lot of confidence, privacy is compromised and there is a problem of the actual existence of stores on the Internet. Internet is a public network that is accessible to everyone, and because of that there is a possibility that someone monitors comunication without authorization and to abuse it later. Because of these reasons, it is necessary to find mechanisms that will ensure the protection of information, information integrity, and their authenticity. Cryptography is the science that deals with methods of maintenance of the confidentiality of information and which has its own features such as encryption, decryption and key. Defining and verifying the identity of the sender is achieved by using digital signatures and certificates. The purpose of the digital signature is authentication of the message content, as well as provision of guarantee of identity of the sender of the message.CONCLUSIONWith the advent of the Internet a lot has changed in terms of business and trade. Once the operating was based on the principle of face-toface, but now with the advent of the Internet participants in trade do not need to know, nor meet and see each other. With the advent of e-commerce there are no more geographical borders, nor language barriers and currency constraints. In modern business there is a transition from mechanical to electronic phase of business, which leads to more rapid penetration of technical progress in trade. It comes to development of electronic stores, which have significant benefits for end consumers, but there are new problems related to payments and the security of transactions carried out in this way. E-commerce and e-business are becoming inevitable everyday. Paper, pencil, stamp and other equipmentare replaced by computer and the Internet, thanks to which it is much easier and better to conduct an increasing number of business transactions. Online purchase and e-commerce are developing very fast, thus opening up new business opportunities, which affects an increase in productivity, reduction of costs and faster capital turnover. E-commerce creates employment opportunities, stimulates economic growth, investment in innovations, new technologies and knowledge, which contributes to the emergence of new operators in the market.中文译文:电子商务摘要电子商务可以用不同的方式进行定义。
电子商务对国际贸易的影响(双语论文)
摘要二十一世纪是信息化的时代,第三产业在各国的比重不断上升,特别是服务业,信息服务业成为21世纪的主导产业,这导致了电子商务的产生和发展,在全球信息化大势所驱的影响下,各国的电子商务不断的改进和完善,电子商务成为各个国家和各大公司争夺的焦点。
本文从我国电子商务发展的环境,存在的问题,目前我国电子商务的发展趋势方面,探讨分析了我国电子商务发展的现状及对国际贸易的影响。
关键词:电子商务;国际贸易;现状;趋势电子商务概论(双语)结课论文The Impact of Electronic Commerce on International TradeAbstractThe 21st century are the information time, the tertiary industry unceasingly rise in the various countries" proportion, specially service industry, information service industry becomes for the 21stcentury the leading industries, this has caused the electronic commerce production and the development in the global information is under the influence which the situation drives, the various countries" electronic commerce unceasing improvement and the consummation, the electronic commerce is a focal point which each country and each big company capture. This text from of our country e- commerce environment of development, existing problem, how improve development environment and of our country development trend 3 of e-commerce at present, probed into and an aliped the current situation of e-commerce development of our country.Key Words: Electron; international trade; Actuality; StreamThe Impact of Electronic Commerce on International Trade电子商务对国际贸易的影响毕业论文(设计)原创性声明本人所呈交的毕业论文(设计)是我在导师的指导下进行的研究工作及取得的研究成果。
国际贸易与电子商务的英语模板
国际贸易与电子商务的英语模板国际贸易与电子商务的英语模板国际贸易与电子商务的英语模板Electronic Commerce, commonly known as (electronic marketing) e-commerce or eCommerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. The amount of trade conducted electronically has grown extraordinarily with widespread Internet usage. A wide variety of commerce is conducted in this way, spurring and drawing on innovations in electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at some point in the transaction’s lifecycle, although it can encompass a wider range of technologies such as e-mail as well.A large percentage of electronic commerce is conducted entirely electronically for virtual items such as access to premium content on a website, but most electronic commerce involves the transportation of physical items in some way. Online retailers are sometimes known as e-tailers and online retail is sometimes known as e-tail. Almost all big retailers have electronic commerce presence on the World Wide Web.Electronic commerce that is conducted between businesses is referred to as business-to-business or B2B. B2B can be open to all interested parties (e.g. commodity exchange) or limited to specific, pre-qualified participants (private electronic market). Electronic commerce that is conducted between businesses and consumers, on the other hand, is referred to as business-to-consumer or B2C. This is the type of electronic commerce conducted by companies such as .Electronic commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of the business transactions.。
国际经济与贸易 外文翻译 外文文献 英文文献 电子商务的竞争优势及发展前景
英文原版:Electronic Commerce Competitive AdvantageAnd Prospects For DevelopmentGaoJing .Electronic business world,2009(03)As the human society soon entered in the 21st century, a great swell of world information swept into human society swiftly and violently. The information technology revolution becomes the modern science technological revolution the core and the mainstream, the information resource and the energy, the material becomes the national economy and the social development three grand strategy resources, who has the information resource, who has grasped the competition and the development initiative. Emerges vigorously the informationization tide, sped up the world industrial structure adjustment and the reorganization, urges the world economics to transform from the industry economy to the information economy, has the profound influence to human society's production method and the life style, is also changing the people tradition type of trading. Today, electronic commerce, specially based on Internet electronic commerce, because was reducing the expenses, to develop the market and so on various superiority to bring to more and more person's attentions. Electronic commerce is refers to the computer and in the communication network foundation, realizes the commercial exchange and the commercial work activity entire process using the electronic tool. It has emerged since the early 90s, from services and so in-line shopping expanded to bank, securities business aspects and so on operation, becomes one kind through the networking application, fast and carries on each kind of business dealing effectively the newest method. Some people estimated that to 2000, electronic commerce will become in the Internet application a most essential part. Electronic commerce not only causes the commercial revolution, also has provided the new turning point for the information industries, to global scale's economy, cultural even politics will have the profound influence.First, electronic commerce competitive advantage Electronic commerce has provided the global trade environment for the enterprise, has established the new commercial channel, raised the commercial activity level and the grade of service greatly. On enhancement enterprise competitive power's various links, it has the incomparable function: (one) electronic commerce can enhance the commercial activity efficiency electronic commerce to cause to limit production to market ability is more easy to do, the enterprise through the network demonstrated that own product, the service and the payment terms and so on, customer according to his need, issues the order form, the enterprise Production department basis network order information prompt arrangement or the adjustment scale of production and the variety, thus realizes the small batch, the multi-varieties, zero stock, the immediate manufacture and the delivery ideal pattern. Meanwhile may also reduce the artificial negligence, avoids loss which and waste possibly occurs. (two) electronic commerce can improve the work quality, expanded market electronic commerce to increase the customer andsupplier's relation. The bilateral space's barrier already vanished, the system network causes the customer and the supplier can understand the opposite party most recent data, moreover may provide 365/7/24 pattern service, strengthens the market competition status. (three) electronic commerce may reduce the cost, is advantageous in enhances profit of enterprise to reduce the transaction cost, has saved the latent expenditure, if the email has saved the correspondence postage, the electron data exchange greatly has saved management and the personnel link's expenses. In addition, electronic commerce may optimize the enterprise to supply the chain. Reduces the supply cost. Statistics indicated that under the traditional commerce pattern, the commodity approximately composes the private costs from ordering to the selling process's in physical distribution expense 18%~20%, after the partial enterprises use the electronic commerce optimization supply chain, reduces 10%~12% this expense proportion.Second, overseas electronic commerce prospects for development In overseas Internet and the Web development's early stage, electronic commerce already appeared. For these years, along with in-ternet high speed development and relevant technology's day-by-day consummation, various countries' government took electronics trade's development in our country information infrastructural facilities the important work, intended to through the network construction and the application, won the market superiority, developed the global trade. For example: The US government continuously close attention electronics trade technology's development, and has established the US Business association in the Silicon Valley; European Union in 1995 proposed constructs Europe information society the plan; The Japanese government invested 320,000,000 US dollar impetus electronics trade in 1996 the master plan; The APEC subordinate's telecommunication work team has begun at present also to carry out every year two time electronic commerce impetus deliberation plan. The report which according to April, 1998 US Department of commercial affairs announced - - "Rose Digital Economy" the statistics, at the end of 1997 US and the Canadian on-line shopping population increased a half year ago 470,000 people to 1,000,000 people, the electronic commerce transaction income by every 100 day of 1 time of speed growth, to 2002, the US and Canada electronic commerce transaction income will achieve 3 100,000,000 US dollars; According to the IDC (IDC) forecast that to 2001, the Western Europe on-line transaction's profit might increase from last year's 100,000,000 US dollars to 3,000,000,000 US dollars. The electronic commerce broad prospects for development also cause each big computer manufacturer to step in this domain in abundance, like Microsoft, Sun, HP and so on one after another have promoted the safe electronic commerce solution. in June, 1997, two big credit cards organized Visa and the MasterCard unit exploitation security electron transaction (SET) the agreement promoted the electronic commerce development. Simultaneously many famous software companies already invested into the electronic commerce related support SET agreement software development. electronic commerce technology although now is also at the start stage, but Internet on-line already had many success application example, perhaps most influential is known as the world biggest bookstore's on-line hypothesized bookstore supermarket -- Amazon Bookstore (忽略此处). Besides more convenient, accesses the net this bookstore supermarket person not to be able to feel that it with has differently what to genuine bookstore purchase books. Moreover, but also has the Electronic bank, the electron to go, the electronic authentication, the electronic information consultation and so on.Third, China electronic commerce prospects for development Electronic commerce is application domain union and so on enterprise informationization and financial informationization inevitable products. The developing country must speed up the construction electronic commerce the speed, specially looked like China like this already to advance into the world trade 10 strong developing countries, if did not speed up the electronic commerce advancement, will not participate in the electronic commerce rule the formulation, the national benefit will suffer injury. At present, Chinese society various domains and so on professions economy, trade, finance already realized particularly to the informationization advancement's urgency, starts to take the measure, enlarges the manpower financial resource the investment, has created the good market condition for electronic commerce's development. However, must note is not very also high in the Chinese various trades and occupations informationization degree, in the information infrastructural facilities also quite weak foundation, the barrier which electronic commerce's development must overcome mainly has: (does 1) regarding the electronic commerce activity, how formulate one to conform to the network characteristic and the prospects for development reasonable tax revenue system. Very obvious, the present tax revenue system does not conform to the electronic commerce and the online retail trade's new characteristic, but if continues to carry out the old tax revenue system, then emerging electronic commerce will be unable to withstand the load inevitably. The US once passed Inter-net in October 21, 1998 to force 3 year tax holiday bill for this reason, simultaneously stipulated that will assign a just related network tax revenue by a related electronic commerce's Advisory commission in 18 months the plan. (2), if each country according to own trading mode operation electronic commerce, will be only able to carry on the domestic trade, but is impossible to realize the global electronic commerce. Therefore, must have a global standard and the rule, guarantees the electronic commerce the smooth implementation. (3) did business can avoid having the dispute, when had the dispute, how to solve? At present did not have one maturely, the unification law to carry on the arbitration. (4) intellectual property rights question in electronic commerce activity especially important. How to prevent the right infringement commodity or counterfeit the commodity the sale, also how attacks the abuse of authority is powerfully all quarters must consider. (5) electronic commerce involves economic society's many aspects, various departments, how should various links coordinate to correspondingly solve. (6) entire society to electronic commerce understanding question. Only then solves these problems, can in the Chinese smoothly promotion and popular electronic commerce. Electronic commerce in the development initial period, already had demonstrated the very strong vitality. China must comply with this tendency, takes seriously take the electronics trade as the characteristic type of trading transformation, enlarges the government to supportdynamics, formulates China's electronics trade development strategy promptly, realizes China take the information technology industry as the forerunner, leads professions and so on commodity production, circulation, capital, technology, service to achieve a quicker development. At present, the Control section, the bank, the business, the customer to reach the mutual recognition and the tacit understanding to the electronic commerce, along with the Chinese network construction in the coverage and the quality unceasing enhancement, surfer expense's unceasing reduction, related policies and regulations' formulation releasing one after another, China electronic commerce will have a bigger development.中文翻译:电子商务的竞争优势及发展前景在人类社会即将进入21世纪之时,一场席卷全球的信息浪潮迅猛而来。
电子商务与国际贸易发展文献综述及外文文献资料
本份文档包含:关于该选题的外文文献、文献综述一、外文文献文献信息标题: E-Commerce in India作者: Saini, Babita期刊: The International Journal of Business & Management卷: 2;;期: 2;页: 1-5;年份: 2014E-Commerce in IndiaAbstractE-commerce stands for electronic commerce and pertains to trading in goods and services through the electronic medium. B2B, B2C, C2C and similar opportunity help consumer preferences and consumer markets developing electronic- infrastructure for challenges of the future. E-commerce has revolutionized business, changing the shape of competition with internet (The NET) ,the computer communication network creating a e-commerce market place for consumers and business . Electronic commerce or business is more than just another way to sustain or enhance existing business practices. Rather, e-commerce is a paradigm shift. It is a "disruptive" innovation that is radically changing the traditional way of doing business. Ecommerce is showing tremendous business growth in our country. Increasing internet users have added to its growth. The present study has been undertaken to describe the present status and facilitators of E-Commerce in India . And to analyze the present trends of E-Commerce in India and examine the barriers of E-Commerce in India. This paper examines different opportunities of e-commerce viz., E-business, E-learning, It raises key challenges that are being faced by consumers relating to e-commerce .Now-a-days, the practice of E-Commerce has been dramatically changed, particularly in last five years . Therefore, E-Commerce form of marketing is a process or a modern technique used by business firms, companies, and industries for doing their business work through the e-net system.Keywords: Electronic Commerce, E-net, E-business1. IntroductionE-Commerce stands for electronic commerce. It means dealing in goods and services through the electronic media and internet. On the internet, it relates to a website of the vendor, who sells products or services directly to the customer from the portal using a digital shopping cart or digital shopping basket system and allows payment through credit card, debit card or EFT (Electronic fund transfer) payments. E-commerce or E-business involves carrying on a business with the help of the internet and by using the information technology like Electronic Data Interchange (EDI). More simply put, E-Commerce is the movement of business onto the World Wide Web. E-Commerce has almost overnight become the dominant online activity. There is no single definition of E- Commerce, it means only commercial activity which is performed or linked to or supported by Electronic Communication. The effects of e-commerce are already appearing in all areas of business, from customer service to new product design.2. What Is E-Commerce?Electronic commerce or e-commerce refers to a wide range of online business activities for products and services. It also pertains to "any form of business transaction in which the parties interact electronically rather by physical exchanges or direct physical contact. E-commerce is usually associated with buying and selling over the Internet, or conducting any transaction involving the transfer of ownership or rights to use goods or services through a computer-mediated network.3. The objectives of the StudyThe objectives of the present study are:* To describe the present status and facilitators of E-Commerce in India;* To analyse the present trends of E-Commerce in India;* To examine the barriers of E-Commerce in India.4. Reasons Behind the Growth of E -Commerce* Busy LifestyleThe lifestyle of people is so busy that they are unable to go to the crowded markets every time for shopping. The customers prefer to shop in a relaxed environment at their own convenience.* High Disposable IncomeWith growing job opportunities the income sources have also increased. Because of high spending power, customers are willingly able to pay for the products online.* Awareness of ProductsPeople are much more aware nowadays regarding thep roducts available in the markets. They are quite aware about new products, product features, availability, price etc. through the help of media like television, radio, newspaper etc. Because of these reasons they feel confident while shopping online.* Rising Computer Educational LevelDue to the efforts of Government and Private Educational Institutions in India, computer education is getting new horizons. People are much more aware regarding the tools and techniques of computers. Not only students of urban areas, students of rural areas, housewives and business persons are also attracted towards the advance technologies of computer like e - commerce and e- business. With the development of educational standards there is automatically a great demand to buy and use new products.* Increased Usage of Internet -Withmore than 100 million Internet users, the country is beginning to achieve a critical mass of users who are familiar with we services. In addition, over the past few years, relatively sophisticated online travel laments ("OTAs"), such as Make My Trip - which started turning these initial Webusers into Web consumers - have dominated Indian e-commerce. Saves Money -One another reason for adapting e- Commerce and online shopping technology is that the unwanted expenditure of petrol, parking and toll etc. is considerably reduced.* Easy to Find the Review of Products -It is quite easy to find the review of products by the help of online shopping. E-commerce has made it simpler to get information regarding the product and the customers can purchase the products after getting reviews and feedback of the product.5. Importance and Uses of E. Commerce* Exploitation of New BusinessBroadly speaking, electronic commerce emphasizes the generation and exploitation of new .business opportunities and to use popular phrases: "generate business value" or "do more with less".* Enabling the CustomersElectronic Commerce is enabling the customer to have an increasing say in what products are made, how products are made and how services are delivered (movement from a slow order fulfillment process with little understanding of what is taking place inside the firm, to a faster and rt1ore open process with customers having greater control.* Improvement of Business TransactionElectronic Commerce endeavors to improve the execution of business transaction over various networks.* Effective PerformanceIt leads to more effective performance i.e. better quality, greater customer satisfaction and better corporate decision making.* Greater Economic EfficiencyWe may achieve greater economic efficiency (lower cost) and more rapid exchange (high speed, accelerated, or real-time interaction) with the help of electronic commerce.* Execution of InformationIt enables the execution of information-laden transactions between two ore more parties using inter connected networks. These networks can be a combination of "plain old telephone system' (POTS), Cable TV, leased lines and wireless. Information based transactions are creating new ways of doing business and even new types of business.* Incorporating TransactionElectronic Commerce also incol 1'orates transaction management, which organizes, routes, processes and tracks transactions. It also includes consumers making electronic payments and funds transfers* Increasing of RevenueThe firm uses technology to either lower operating costs or increase revenue. Electronic Commerce has the Potential to increase revenue by creating new markets for old products, creating new information-based products, and establishing new service delivery channels to better serve and interact with customers. The transaction management aspect of electronic commerce can also enable firms to reduce operating costs by enabling better coordination in the sales, production and distribution processes and to consolidate operations arid reduce overhead.* Reduction of Friction, ElectronicCommerce research and its associated implementations is to reduce the "friction" in online transactions frictions is often described in economics as a transaction cost. It can arise from inefficient market structures and inefficient combinations of the technological activities required to make a transaction. Ultimately, the reduction of friction in online commerce will enable smoother transaction between buyers, intermediaries and sellers.* Facilitating of Network FormElectronic Commerce is also impacting business .to business interactions. It facilitates the network form of organization where small, flexible firms rely on another partner, companies for component supplies and product distribution to meet changing customer demand more effectively. Hence, an end to end relationship management solution is a desirable goal that is needed to manage the chain of networks linking customers, workers, suppliers, distributors and even competitors. The management of "online transactions" in the supply chain assumes a central roll.* Facilitating for Organizational ModelIt is facilitating an organizational model that is fundamentally different from the past. It is a control organization to the information based organization. The emerging forms of techno-organizational structure involve changes in managerial responsibilities, communication and information flows and work group structures .6. Opportunities for E-CommerceYoung Jun Choi1, Chung Suk Suh(2005) reported that the development of the internetin the 20th century led to the birth of an electronic marketplace or it is called e-marketplace, which is now a kernel of electronic commerce (e-commerce). An e- marketplace provides a virtual space where sellers and buyers trade with each other as in the traditional marketplace. Various kinds of economic transactions and buying and selling of goods and services, as well as exchanges of information, take place in e- marketplaces. E-marketplaces have become an alternative place for trading. Finally, an e-marketplace can serve as an information agent that provides buyers and sellers with information on products and other participants in the market. These features have been reshaping the economy by affecting the behavior of buyers and sellers. E-businesses E-business affects the whole business and the value chains in which it operates. It enables a much more integrated level of collaboration between the different components of a value chain than ever before. Adopting e-Business also allows companies to reduce costs and improve customer response time. Organizations that transform their business practices stand to benefit immensely from innumerable new possibilities brought about by technology (/sectors/task-forces/e-business/e-business.htm). E-commerce as anything that involves an online transaction. This can range from ordering online, through online delivery of paid content, to financial transactions such as movement of money between bank accounts. One area where there are some positive indications of e-commerce is financial services. Online stock trading saw sustained growth throughout the period of broadband diffusion. E-shopping is available to all these who use a computer. Over the past year , ebay India, Indiatimes have seen a rapid growth in categories such as mobile handsets, jewellery, fashion apparel, books, gift items and other items.7. Challenges for E CommerceInternet based e-commerce has besides, great advantages, posed many threats because of its being what is popularly called faceless and borderless. Some examples of ethical issues that have emerged as a result of electronic commerce. All of the following examples are both ethical issues and issues that are uniquely related to electronic commerce. Ethical issues: Jackie Gilbert Bette Ann Stead (2001),reported thefollowing ethical issues related to e-commerce.* PrivacyPrivacy has been and continues to be a significant issue of concern for both current and prospective electronic commerce customers. With regard to web interactions and e- commerce the following dimensions are most salient: (1) Privacy consists of not being interfered with, having the power to exclude; individual Privacy is a moral right.(2) Privacy is "a desirable condition with respect to possession of information by other persons about him/herself on the observation/perceiving of him/herself by other persons"* Security ConcernsIn addition to privacy concerns, other ethical issues are involved with electronic commerce. The Internet offers unprecedented ease of access to a vast array of goods and services. The rapidly expanding arena of "click and mortar" and the largely unregulated cyberspace medium have however prompted concerns about both privacy and data security.* Other Ethical IssuesManufacturers Competing with Intermediaries Online "Disintermediation," a means eliminating the intermediary such as retailers, wholesalers, outside sales reps by setting up a Website to sell directly to customers. Disintermediations include (1) music being downloaded directly from producers (2) authors distributing their work from their own Web sites or through writer co-operatives.8. Advantages of E-CommerceE-commerce provides multiple benefits to the consumers in form of availability of goods at lower cost, wider choice and saves time. People can buy goods with a click of mouseButton without moving out of their house or office. Similarly online services such as banking, ticketing (including airlines, bus, railways), bill payments, hotel booking etc. have beenof tremendous benefit for the customers. The Indian e-commerce portals also provide goods and services in a variety of categories like apparel and accessories for men andwomen, health and beauty products, books and magazines, computer and peripherals, vehicles, software, consumer electronics, household appliances, jewelry, audio and videos, entertainment, goods, gift articles, real estate and services.9. Facilitators of E-Commerce in India9.1. Information DirectoriesPortals like / and / maintain directories giving trade details on almost any topic, whether it is from apparel to toys, from gems to heavy machinery, or form food to employment. The products and services are listed with appropriate sub-headings to make it easy for a serious information-seeker to find what he wants. Some other similar sites are /, / and /. Allied services provided by them are message boards, chat rooms, forums, etc.9.2. Banks* Net banking/phone banking: This is an online banking facility available for savings account holders as well as current account holders. Some of the special Net banking services are: Demat accounts for sale/purchase of stocks and shares, Foreign Exchange services, Direct/Instant payment of bills on the account-holder's behalf, Financial Planning etc.* Credit/Debit Cards- Banks facilitate E-commerce by providing the most vital trade instrument, namely the Credit or Debit Card, without which E-commerce would be impossible. Some of the major Indian players in these fields are: /, / and .10. Presents Trends of E-Commerce in IndiaIndia is developing rapidly and if development is to be measured, how can we ignore the role of ecommerce in it. The internet user base in India might still be a mere 100 million which is much less when compared to its penetration in the US or UK but it's surely expanding at an alarming rate. The number of new entrants in this sphere is escalating daily and with growth rate reaching its zenith; it can be presumed that in years to come, customary retailers will feel the need to switch to online business.Insights into increasing demand for broadband services, rising standards of living, availability of wider product ranges, reduced prices and busy lifestyles reveal this fact more prominently thereby giving way to online deals on gift vouchers. Going by the statistics, According to a statement released by the Internet and Mobile Association of India (IAMAI), the ecommerce market was expected to touch Rs 46520 crore turnover marks in 2011. The table-1 shows market size of different verticals of ecommerce industry since 2007 to 2011. The growth in ecommerce business clearly implies the growing number of internet users .The online purchases are limited to certain categories like gaming subscription, food delivery, online classifieds, buying movie tickets, travel related purchases and electronics items etc. The growth in ecommerce industry is primarily driven by online travel industry which has contributed 80 % (Rs 25298 crore) in 2010 and expected to touch 81 % (Rs 37890 Crore) in 2011 of total ecommerce market and is building user confidence. The online travel industry includes sale of domestic air travel, international travel, hotel bookings, railway tickets, bus tickets, tour packages and travel insurance etc.11. Single Product E-CommerceSome Indian portals/websites deal in a specialized field, for example* In Automobiles, the portals are / and /, on these sites we can buy and sell four-wheelers and two-wheelers, new as well as used vehicles, online. Some of the services they provide are; car research and reviews, online evaluation, technical specifications, vehicle insurance, vehicle finance, dealer locator etc.* In Stock and Shares Markets some of the sites are /, /. Some of the services offered to registered members are; Online buying/dealing of stocks and shares, market analysis and research, company information, comparison of companies, research on equity and mutual funds, tracking market trends etc.* In Real Estate, the portals like / facilitate online dealing in real estate. They offer either outright purchase or lease of a property through their portal. They provide information on new properties as well as for resale.One can deal directly with developers/builders or through consultant/brokers. Some of the allied services are housing finance, insurance companies, architects &interior designers, property management consultant services etc.* In Travel and Tourism industry, India has a rich history and heritage and e-commerce is instrumental, to a large extent, in selling India as a product, encouraging Indians as well as foreigners to see its multifaceted culture and beauty. A major Government of India portal, / has a vast variety of information for a potential tourist. The tourist destination sites are categorized according to themes like: eco-themes pertains to jungles, flora and fauna, beaches of India, architectural attractions, forts and places, hill resorts, adventure-trekking, mountain climbing etc. Allied services offered are passport and visa, travel &accommodation information, weather information, festival &fair dates, shopping, tour operators and more. There are also sites that highlight the tourist destinations of a specific region in India, like /, which covers North East India.* In Gift Items: In the bygone days, one had to plan what to gift a loved one, trudge across to your favorite shop, and browse for hours before purchasing a gift. Today there are specific Indian websites making the act of gifting quick and easy to suit ones lifestyle. One such site is httpV/www.indiangiftsportal.conV. The gifts are categorized as collectibles like paintings and sculptures, toys &games, chocolates, flowers, wood-craft &metal craft, luxury items like leather goods, perfumes, jewelry boxes, etc.* Hobbies: The most popular hobbies from time immemorial are reading, music and films. On the India website / one can buy more than 300000 titles of books, cassettes, VCDs and DVDs. The books cover a wide range of topics like business, art, cookery, engineering, children's stories, health, medicine etc. As for music and videos, they are available in English as well as in Indian languages to cater to the varied tastes and the topics range from devotional songs, old-time favorites and retro and jazz to the latest pop, rap etc.* Matrimony: It is said that marriage is made in heaven, but in the world ofe-commerce they are made on marriage portals like / and /. One can search for a suitable match on the websites by region of residence (India or abroad), religion or caste. Once registered with them, they have e-mail facility and chat rooms too, so that the couple gets to know more about each other before making the biggest decision of their lives. Allied services for registered are astrological services, information on customs and rituals, legal issues, health and beauty etc.* In the field of employment two major portals like and are instrumental in providing job seekers with suitable employment at the click of a mouse. They have directories categorized under headings employers and job-seekers. The service for job seekers is free and for employment they charge a nominal fee. Jobs are available online in fields, ranging from secretarial to software development, and from real estate to education.12. Present Scenario and Statistics of EcommerceIt has been estimated that the worldwide E-Commerce market will exceed $46 billion in consumer transactions by the year 2001 (courtesy IDC) and 15% of all WWW users have used it to purchase a product or service online (courtesy CommerceNet/Nielsen Media). The Figure below illustrates the statistics of some of these market predictions. * In 2011 E-Retailing industry was Rs crore 3600.* The number of transaction presently in India is 10 million, which is expected to increase by 38 million by 2015.* Currently the Estimated number of internet user in India is 376 million by 2015.* In 2011 Ecommerce Ventures Raised Around -1622.6 crore of private* Retailer giant Macy's and some other began shipping to India.* In 2012 Amazon entered into India with .* In 2011 growth in online sale of Tesco recorded was 15.2%.* Retail in India is tiny in comparison to $550 billion market which is unorganized.* 12 of ACCEL's 38 investments are e-commerce.* No. of employee in FLIPKART is 3500, this number is 800 at Share of E-commerce industry wise* Travel- 51%* E-Retailing-40%* Cothiers-09%13. ConclusionE-commerce creates new opportunities for business; it also creates new opportunities for education and academics. It appears that there is tremendous potential for providing e-business education. Initially, new Internet users would be reluctant to conduct any kind of business online, citing security reasons as their main concern. In order to increase consumer adoption of e-services, the sources of consumer confusion, apprehension and risk need to be identified, understood and alleviated. E-commerce provides tremendous opportunities in different areas but it requires careful application for consumer protection issues. Growth of e- commerce would also depend to a great extent on effective IT security systems for which necessary technological and legal provisions need to be put in place and strengthened constantly. E-Commerce is the future of shopping. With the deployment of 3 G and 4G wireless communication technologies, the internet economy will continue to grow robustly. In the next 3 to 5 years, India will have 30 to 70 million internet users which will equal, if not surpass, many of the developed countries.二、文献综述电子商务与国际贸易发展文献综述摘要本文对电子商务、贸易中介与国际贸易三者间的相互关系进行了梳理,所涉及的文献研究表明,电子商务时代,贸易中介在国际贸易中扮演的角色逐渐发生变化,中介的商品转卖和信息匹配功能优势逐渐丧失,而规模经济、范围经济、降低产品不确定性、资源整合等功能日益突出。
电子商务外文文献
电子商务外文文献Title: E-commerce: A Review of the Literature and Perspectives for Future ResearchE-commerce, or electronic commerce, has become a fundamental aspect of business and economic activity in the globalized digital age. The交易研究领域的一个重要组成部分。
在这个日益数字化的时代,电子商务已经成为全球商业和经济活动的一个重要组成部分。
本文旨在回顾和分析电子商务领域的研究现状,探讨未来可能的研究方向和挑战。
The literature on e-commerce has been extensive, covering a range of topics from online retailing to global supply chain management. The Journal of Electronic Commerce in Organizations (JECO) and Journal of Electronic Commerce Research (JECR) are two of the leading journals in the field, publishing high-quality research on various aspects ofe-commerce. Additionally, several books and conference proceedings provide valuable insights into the development and evolution of e-commerce.E-commerce research has examined the impact of technology on business processes, explored innovative business models, andanalyzed the role of e-commerce in global trade and development. The literature has addressed a range of important issues, including security and privacy, electronic payment systems, and the impact of social media on e-commerce.Despite the significant progress made in e-commerce research, several areas for future exploration remn. These include the development of new e-commerce technologies, such as blockchn and artificial intelligence, and their potential impact on global trade and supply chns. Additionally, research on the role of e-commerce in sustnable development, particularly in terms of environmental sustnability and social inclusivity, represents an important area for future investigation.In conclusion, e-commerce has become a fundamental aspect of business and economic activity in the digital age. The literature on e-commerce has provided valuable insights into its development and evolution, but there remn several areas for future exploration. Future research should address these unexplored areas and contribute to the development ofe-commerce as a transformative force in global trade and development.商学院电子商务外文文献Title: E-commerce in Business Schools: A Critical Analysis of Curriculum, Teaching Methods, and Future TrendsThe rise of e-commerce in recent years has revolutionized business education, with business schools across the globe scrambling to keep up with the latest trends and prepare students for the digital economy. This article delves into the world of e-commerce education in business schools, exploring curriculum, teaching methods, and predicting future trends. E-commerce has become an integral part of modern business, and business schools are responding to this trend by incorporating e-commerce courses into their curriculum. The primary objective of these courses is to provide students with a comprehensive understanding of the e-commerce industry, including the latest trends, tools, and techniques. In addition to fundamental topics such as online marketing and web design, today's e-commerce courses also cover more specialized topics such as cloud computing, big data analysis, and social media marketing.Business schools are adopting a variety of teaching methods to impart knowledge on e-commerce, ranging from traditional classroom lectures to more innovative hands-onbs and simulations. These experiential learning opportunities allow students to gain practical experience in real-world settings, providing them with a deeper understanding of the dynamics and challenges of the e-commerce industry.With the continuous evolution of the internet and e-commerce landscape, it is essential to track and predict future trends in this field. Business schools are playing a crucial role in this regard by staying abreast of industry developments and incorporating relevant content into their courses. The trend towards more personalized and interactive learning experiences is likely to continue, with business schools tloring their teaching methods to suit the needs of individual students. Additionally, the integration of technology into every aspect of business will continue to drive changes in e-commerce education, with an increasing focus on areas such as cybersecurity and artificial intelligence.In conclusion, business schools have responded to the rise of e-commerce with a comprehensive approach that includes updating curriculum, adopting innovative teaching methods, and predicting future trends. However, there are still challengesahead, such as keeping up with the rapidly changing landscape and providing all students with equal opportunities to access e-commerce education. By continuing to adapt and innovate, business schools can help shape a brighter future fore-commerce and prepare students to thrive in the digital economy.电子商务外文翻译文献电子商务的发展及其影响:外文翻译文献随着全球互联网的迅速普及,电子商务在全球范围内得到了前所未有的发展。
电子商务简介外文翻译文献
电子商务简介外文翻译文献(文档含英文原文和中文翻译)原文:Electronic commerceElectronic commerce, or the electronics trade, or the electronic business is regarded as a new kind of rising business model which will bring about profound influence on social economy. And it can be said as the important function in the social development of the world-wide locations. It represents the current of the world trade in late of 21 centuries.1). What is the electronic commerce?Electronic commerce point is through the teleportation method to carry on the business data's exchange with the numerical form and on-line business ually, electronic commerce can be divided into dichotomouslayers:The first is a low level electronic commerce, namely electronic business intelligence report, the electronic bargain and electronics contract.The second one is a high electronic commerce, including all kinds of business activities which ask for helping Internet's be engaged ins, from searching the customer, the business negotiation, order, on-line payment,the electronics invoice, going to the electronics to pay customs duties, the electronics pay tax, all of these are engaged in the Internet.The electronic commerce means that all trades with the realization electronical.It has the following characteristics:①Fair freedom, the ②is efficiently, globalization of ③ , the conjecture of ④ turn, interaction of ⑤ , ⑥independence, ⑦ humanization service.Making use of the electronic commerce, customer and provider can contact in the global scope mutually closely and conveniently. As a result the customers can find out their satisfy demanding ideals to provide the goods to the company from each corner in the world. The electronic commerce will change the environment that the business enterprise competes mutually, lower under the residing in the market structure of tradition is high not of cost. trade the cost low and easy to entered person's market and governments to encourage to use Internet( tax-free) to activate the electronic commerce, push its start 伊to start to develop then and quickly. Predict according to the expert, to 2000, the whole world electronic commerce will attain the scale of USD 300,000,000,000.But it has already exceeded this scale. For insuring the safety of the electronic commerce, should build up theelectronics certificate center. The numerical ID card uses to the definite evidence body.The numerical ID card issues to entrust to the third square, namely an authorization machineThe organ carry out, it includes the holder to identify the information( name, address, the contact method, the ID card serial number), both parties pooling key of secret , term of validity, password and the authorization organizations to identify information etc..Make use of the numerical ID card, trade the both parties and can insure to identify another one square's body, and definite evidence another the information that a square send out has not yet to change. 2). the influence that the electronic commerce may produce Compared with the traditional business, the electronic commerce has the following advantage:* Overlay the scope wide:A network system that combines Internet, intranet( the area net of the bureau of the business enterprise inner part) and extranet( the business enterprise exterior network)s make buyer, selling party, manufactory and it cooperate colleague can in the world of scope contact and deliver the business intelligence report and documents expediently mutually.* The function is well-found: In the electronic commerce, different from the customer of different layer can carry out bargain target of different category, for example, release the business intelligence report, on-line negotiation, the electronics payment and build up virtual market and on-line bank etc.s.* Usage the convenience is vivid: According to Internet, the electronic commerce is free from the restrict that the specialized data exchanges theagreement.Can use personal calculator of any type, at in the world any location, carry on the bargain expediently on the calculator screen.* The cost is low:Make use of the electronic commerce, the expenditure that can cut down to used for expenses and international trips that employs the employee, the maintenance warehouse and shop front and mail consumedly. The expenses that uses Internet is very low.The electronic commerce will bring about important influence on social economy:* The electronic commerce will change the people the behavior method that adopt habitually in the business activity. Pass the network, the people can enter the virtual store of person, browsing every where, choose their interested in thing, and enjoy various on-line service. On the other hand, company's house can pass the network and the consumer contacts, deciding to purchase the product( category and quantity) to combine the close book.The government organ can carry on the electronics invitation to bid and government purchases through a network.* The core of the electronic commerce is a person.It is a social system.The on-line store changed the people's daily life method, full body now the consumer is in independent power in the bargain.* The electronic commerce change business enterprise produces the way of the product.Pass the network, the manufactory direct understanding market need, and arrange the production according to the demand of the consumer.* The electronic commerce raised the trade efficiency biggest, can remove in the center link;The biggest limit lowers the sale cost.Produce the arrangement can carry out" the small batch quantity adds the species diverse", but" zero stocks"s become realistic.* The electronic commerce calls the bank service reform.Be like the on-line bank, on-line cash card and credit card, on-line close book, electronics invoice, the electronics" cash"s- hour of the consumer purchase any further need not actual cash- these new the concept will become realistic.* The electronic commerce will change the government behavior.So-called" on-line government", an on-line administration management organization is exertive the important function of the social outlet, keep order and fair, fish for and smash on-line cheat.3). the present condition of the flourishing and national electronic commerce90's in 20 centuries middle, Internet experiences the development of explode the type, the tiny machine enters ten thousand of person's thousand, the calculator network has already become people's daily life in the necessary part.People the in hopes of calculator network brings more advantages and convenience.The electronic commerce emerge with the tide of the times.At flourishing nation, actual applied policy of the government well timed establishment push electronic commerce, occupy the predominant position in newly a competition of scope of world.The electronic commerce of the United States controls the trade ofworld.Currently, there are 60,000,000 customers of Internet in the United States.98% buys the manager above on-line look for the target.According to the estimate of, to 2002, of the American business enterprise pass the value that the electronic commerce completes the trading post to involve and will have 6.1% an of GDP 《wealth 》the covariance enunciation of the magazine,500 strong companies in world all open the on-line business of exhibition.The IBM accepts the person's 25%( about USD 20,000,000,000) to have something to do with electronic commerce.Had the electronic commerce luckily, make the IBM save the expenditure of USD 250,000,000 in 1999.4). the development of the Chinese electronic commerceThe development of the Chinese government and civil electronic commerce begins from 1993.Today, the electronic commerce has already been apply in foreign trade, maritime customs, finance and business realm.Peking and Shanghai has already built up the native electronic commerce frame.Some electronic commerce Web addresses have already openned to the on-line shopping and on-line close book.Though do all these effort, China open the company of the exhibition electronic commerce to suffer the loss in one business of C( the B department points the business, C the department points the consumer) of one to of its Bosomed Chinese experts love this shopping habit that attributes to the Chinese- Chinese consumer the amateur that the shopping sees as a kind of interesting; They enjoy to pass to enjoy and compare the merchandise and haggle to the expensive fun; But all these will start disappear from the on-line shopping.Other experts can't practice the business this phenomenon attributes to the society in the widespread and existent doubt attitude 11 banks with each other because of frightened its rival pulls to walk customer; The bank has to pull to the walk customer; The cash card can't make widely available because the bank does not believe the common people; But the common people do not like the on-line shopping etc. Because of the belief of the on-line store.Why?The reason lies in on-line and society in many affairs that are all deceitful, for example the deceitful customer quantity, deceitful interview flowing the covariance, counterfeits the merchandise, forges the diploma, forges the resume, deceitful investment, deceitful rank, appears on market the business enterprise deceitful accept person etc..Thus a comprehensive environment will not change in very long time recently.In such environment, it can't be engaged in any business activity.So many operators of IT's electronic commerce of our nations lost the confidence.5). the electronic commerce outlookThough the development is quick and seems to have the bright future. The electronic commerce faces a series of actual problems, for example, involving safety, technique, expenses, law system, revenue from tax system, idea, privacy protection, infrastructure etc. problems.However, the electronic commerce has the main current of the new business enterprise of century, and will develop quickly in several years of after time.Some company estimates, until to 2003, the electronic commerce between the developed countries of business enterprises which will have 9% of the business total amount(13, USD 0)above.But in all aspects the online consumes of the electronic commerce ,untilto 2002, the sales amount will attain USD 76,300,000,000.But positive such as the expert's estimate, the electronic commerce of China will catch up within 10 years in the developed countries.They put forward spending 3 to 5 years to draw up developing the electronic commerce. That of plan, policy and regulation, construct huge and solid true at of electronic commerce system, will encourage the specialized talented person, excellent turn the electronic commerce system of some professions and region; Then with 5 to 7 years ,international electronic commerce’s, making our electronic commerce system become the importance of the international electronic commerce to constitute the part; Making widely available the electronic commerce application, we promote the electronic commerce of the our country to the higher level in the aspects of the study, develops and apply, attains average level of the flourishing nation.电子商务电子商务,或者电子贸易,或者电子商业作为一种新兴的商业模式,将对社会经济产生深远的影响,并且在世界各地的社会发展中发挥重要作用。
跨境电商外文翻译参考文献
跨境电商外文翻译参考文献(文档含中英文对照即英文原文和中文翻译)译文:跨境电子商务在欧盟的发展动力和壁垒摘要互联网的兴起,往往是与“距离的消亡”或至少减少相关的地理距离在供应信息相关。
我们研究距离事宜仍在实物商品的网上交易是否。
我们使用的数据从一个网络消费者调查小组对网上跨境货物贸易中的一个语言支离破碎的欧盟市场。
分析结果表明,相比线下交易在同一商品的距离相关的交易成本大大降低。
然而,语言相关的交易成本的增加。
此外,网上交易介绍新能源贸易成本如包裹递送和在线支付系统。
在平衡,没有迹象显示在线贸易不偏向于国内市场的产品比线下交易支持。
我们提供给政策制定者推动欧盟数字单一市场的跨境电子商务的选项。
在高效灵活的跨境支付系统的使用增加1%可以增加多达7%的跨境电子商务。
我们还表明,在线交易给英语语言输出国家的比较优势。
关键词电子商务/引力方程/欧盟1.介绍本文实证研究的在线电子商务跨境贸易模式的影响。
互联网的兴起,更一般地,数字通信技术,具有LED许多观察家宣布,距离“死”(Cairncross,1997)。
在这方面,它不在乎信息所在的位置因为它只是一个鼠标点击和信息成本不再是物理距离有关。
在传统的线下实物商品贸易,证据却指向距离成本增加(disdier 和头,2008)。
贸易相结合的基础上的信息和物理的货物运输。
问题是是否将贸易从线下到线上平台是一个足够大的凹痕在信息成本改变贸易总成本因此货物贸易模式。
Blum和Goldfarb(2006)表明,即使是纯粹的信息产品,距离仍然起着重要的作用。
他们认为这是文化上的差异,随着物理距离的增加。
除了信息成本的影响,可能会有副作用,对贸易模式的影响。
网上贸易开辟了一个潜在的更大的地理汇水面积,为供应商和消费者,在产品品种和价格竞争的增加。
这两个因素都将有利于相对脱离的离线和在线贸易对。
然而,出现在网络上,可以减缓甚至逆转这一趋势可能新的信息交易成本的来源。
新的信息成本可能是由于语言,文化和制度的差异和贸易成本,电子商务基础设施业务有关的。
跨境电子商务中英文对照外文翻译文献
跨境电子商务中英文对照外文翻译文献中英文对照外文翻译(文档含英文原文和中文翻译)译文:本地化跨境电子商务的模型摘要通过对国际供应链的B2B电子商务交易量的快速增长和伊朗快速增加的跨境交易业务,跨境电商过程的有效管理对B2B电子商务系统十分重要。
本文对局部模型的结构是基于B2B电子商务的基础设施三大层,消息层、业务流程层和内容层。
由于伊朗的电子商务的要求,每一层的需要适当的标准和合适的方案的选择。
当电子文件需要移动顺利向伊朗,建议文件的标准为文件内容支持纸质和电子文件阅读。
验证提出的模型是通过案例研究方法呈现一到四阶段的情景。
本文试图通过交换商业文件在贸易过程中这一局部模型,实现在全球电子贸易供应链更接近区域单一窗口建设的关键目标。
关键词:电子商务;跨境贸易;电子文档管理;国际供应链1.简介电子商务是关于在互联网或其他网络电子系统购买和销售产品或服务。
术语B2B(企业对企业),描述了企业间的电子商务交易,如制造商和批发商,或批发商和零售商之间。
本文的研究目标是上两个不同国家贸易商之间的通信。
今天的世界贸易组织的主要目标之一是建立区域单一窗口,可以提高世界各地的贸易便利化。
建立区域单一窗口需要跨境海关,可以有效地交换贸易文件。
因此,首先,简化跨境贸易文件的关键在于朝着国家单一窗口移动。
然后,区域单一窗口可以授权国家之间的通信。
电子商务模型是基于三个主要逻辑层的研究。
这三个层消息传输层,业务处理层和内容层。
本文的局部模型是一种能够自动交换读取文件的过程。
通过与东亚和中东国家的建立区域单一窗口可以在将来得到改善的更多的互操作性,从而建立伊朗国家单一窗口在本文的第二部分讨论引进国际供应链中的跨境B2B模式所需的基本概念和标准。
第三部分介绍在大的模型中引入的组件功能和范围。
第四部分讨论了B2B交易层模型的定位,最后结束本文。
2.背景在本节中,除了了解B2B电子商务在伊朗的情况,还有参考模型的背景等概念以及讨论B2B电子商务跨境模式的本土化。
电子商务专业外文文献(本科)
山东 xx 大学毕业论文外文文献及译文
外文文献:
Deriving market intelligence fromlatforms, while more and more people join the line of peer production. Much user-generated content is informative and valuable to business managers who are eager to learn how and in what aspects customers love or hate their products and services. Social media platforms have been argued to be important means for planning marketing strategies and managing customer relations . As opposed to waiting for customer contact, actively collecting and analyzing customers' opinions are a suggested approach for gaining business competiveness; thus, businesses should use social media platforms as data sources for market research and align their goals with customers' tastes. Right after the blooming of blogs, microblogs appeared and grew quickly. Microblogs descended from blogs in 2006 and have become an increasingly influential social media since. Today, the largest microblog platform Twitter has over 100 million users and generates 55 billion posts per day according to its report at the end of April 2010. The term “microblog” was coined because of its 140-character limitation for each post. Microblogs have several characteristics. First, this compactness of message length makes microblog posts easier to produce and consume. Second, microblogs are highly accessible from many mobile devices; thus, users are able to share and broadcast timely information and experiences conveniently. However, the format of posts is usually informal and poorly structured. Third, the following–follower model allows one to follow and receive new posts from others without requesting permission. This subscription-like model stimulates the information spreading on microblog. Furthermore, the repost function (a.k.a. “retweet” in Twitter) makes message diffusion even faster. These characteristics make microblogs a good place to conduct e-word of mouth (eWOM) marketing. Many successful caseshave shown the potential of marketing on microblogs. For example, by posting Twitter-exclusive offers to its followers, computer manufacturer Dell gained $3 million in revenue. Best Buy demonstrates another successful usage of microblogs as a real-time customer services tool, the “Twelp”, to collect customers' opinions and answer their questions. Customers could ask any questions by adding a hashtag #Twelpforce to the post. As of February 2009, @twelpforce had provided over
电子商务概论中英文对照外文翻译文献
电子商务概论中英文对照外文翻译文献(文档含英文原文和中文翻译)外文:Electronic CommerceElectronic commerce, or Electronic trade, or electronic business as a newly rising mode of commerce will have far-reaching influence on social economy and play an important role in social development worldwide. It represents the trend of world trade in the 21st century and beyond.1. What is Electronic Commerce?Electronic commerce refers to commercial data exchange in digital form through electronic transmission means and commercial activities conducted on-line. Usually, electronic commerce can be divided into two levels: One is low-level electronic commerce that is, electronic commercial intelligence, electronic trade, and electronic contracts. Another is high-level electronic commerce which includes all commercial activities done via Internet, ranging from searching for clients, commercial negotia-tion, making orders, on-line payment, releasing electronic invoice, to electronic dec-laration to Customs, electronic tax-payment, all conducted on Internet.Electronic commerce means electrification of all trade transactions. It is featured by these characters: ①fairness and freedom, ②high efficiency, ③globalization, ④virtualization, ⑤interactivity, ⑥autonomy, ⑦personalized service. With electronic commerce, clients and suppliers can closely and conveniently contact with each other on a global scale, so that clients can find satisfactory suppliers from all comers of the world to meet their demands.Electronic commerce will change the environment in which enterprises compete with each other and reduce costs which would otherwise be high in traditional market structure. Low costs in transactions, convenience in market entry and government encouragement to use Internet (exemption from tax) activate electronic commerce and boost it to develop rapidly right from its beginning. As experts predicted, by 2000, electronic commerce would reach a scale of 300billion US dollars worldwide. And it has exceeded this scale.To ensure security of electronic commerce, an electronic certification center should be established. Digital ID is used to validate identity. Digital 11 is trusted to a third party, namely, an authorized agency, to release, including identifying informa-tion of the holder (name, address, liaison way, ID card number), an encryptive key for common use by the both parties,period of validity, password and identification in-formation of the authorized agency, etc. With digital ID, both parties in transactions can be assured of identifying the other party and validate that the information sent out from the other party has not been subject to alteration.2. Influence That Electronic Commerce May HaveCompared with traditional commerce, electronic commerce has superiorities as follows *Extensive coverage. A network system combining Internet, Intranet (local area network inside enterprises) and Extranet (networks outside enterprises) enables buy-ers, sellers, manufacturers and their partners to contact with each other and conven-iently transmit commercial intelligence and documents worldwide.*Complete functions. In electronic commerce, users of different types and on dif-ferent tiers can realize different targets in trade, for example, releasing commercial intelligence, on-line negotiation, electronic payment, establishment of virtual com-mercial market place and on-line banking, etc.*Convenience and flexibility in use.. Based on Internet, electronic commerce is free from restriction by specialized protocol for data exchange. Transactions can be conducted conveniently on computer screen, by using any type of PCs, at any place around the world.*Low cost. Use of electronic commerce can cut down costs for hiring employees, maintaining warehouse and storefront, expense for international travel and postage to a great extent. The cost for using Internet is very low.Electronic commerce will have substantial influence on social economy:*Electronic commerce will change the way people used to take in commercial ac-tivities. Through networks, people can enter virtual stores and browse around, select what they are interested in, and enjoy various on-line services. On the other hand, merchants can contact withconsumers through networks, decide on buying in goods (categories and quantities) and perform settlement of accounts. Government agencies can perform electronic tendering and pursue government purchase through networks.*The core of electronic commerce is people. It is a social system. On-line shop-ping changes the way of people's daily life and fully embodies autonomy of consum-ers in trade.*Electronic commerce changes the way enterprises produce their goods. Through networks, manufacturers know market demand directly and make arrangement of production, in accordance with consumers' need.*Electronic commerce dramatically raises efficiency of trade. Intermediate links can be cut down; costs for sales will be reduced to minimum. Production can be ar-ranged in "small batches plus diverse varieties", and "zero stock" will be reality.*Electronic commerce calls for reformation of banking services. New concepts like on-line bank, on-line cash card and credit card, on-line settlement of accounts, electronic invoice, electronic "cash"-consumers will no longer use the real cash when shopping-will become reality.*Electronic commerce will change government behavior. Called "on-line gov-ernment", an on-line administration plays the important role of a social channel, maintaining order and fairness and detecting and cracking down on-line fraud.3. The Present Situation of Electronic Commerce in Developed CountriesIn the mid-1990s, when Internet experienced explosive development and micro-computers entered homes in great numbers, computer networks became an indispen-sable part of people's daily life. People expect for more interests and convenience brought in by computer networks. Electronic Commerce emerged just in time. In de-veloped countries, governments timely madepolicies to boost electronic commerce to practical use and dominant position in a new round of worldwide competition.In 1998, Internet helped the United States to create productive out put of 507 bil-lion US dollars, national income of 301 billion US dollars, and 1. 2 million job op-portunities; of these, electronic commerce created an income of 100 billion US dollars. Internet has be-come the first big industry with yearly productive output increasing by 60%,and accounting for 6% of GDP. Service export from the United States has at-tained 160 billion US dollars each year, and it is predicted that it can compensate trade deficit in commodity trade. Internet played an important role in promoting ex-port from the United States: in 1999, books, automobiles and services were sold through electronic commerce to foreign countries, exceeding 102 billion US dollars.Advocated by the United States, 132 members of WTO decided to turn Internet into a free trade zone within at least one-year term. Some countries and organizations scrambled to work out development framework for electronic commerce and made laws and regulations for developing electronic commerce. In 1996, the UN Confer-ence on Trade and Development passed "Model Law of Electronic Commerce". In December, 1996, the US government issued "Policy Framework for Global Electronic Commerce".In April 1997, European Union issued "Proposal for Electronic Com-merce in Europe".On July 1 1997, US President Clinton promulgated" A framework for Global Electronic Commerce" which has had great influence on global electronic commerce. In May 1998, WTO minister conference passed "A Manifesto on Global Electronic Commerce", and in September 1998, WTO general council passed "Scheme for Electronic Commerce Work".In October 1998, UN Organization of Economy and Cooperation &Development (OECD) held minister conference at Ottawa, Canada on electronic commerce, which is praised as a milestone of global electronic commerce. InSeptember 1999, Global Business Dialog on Electronic Commerce (GBDE) was held in France and is-sued "Paris Proposal".In December 1999, the United States issued another Internet commerce standard.Electronic commerce in the United States takes the rein of the trade in the world. At present, there are 60 million subscribers of Internet in the United States. More than 98% of purchasing managers seek targets on-line. As estimated, by 2002, the value involved in transactions done through electronic commerce between US enterprises will account for 6.1% of GDP. Fortune magazine's statistics show the 500 top com-panies in the world all engaged in on-line business.25% of income to IBM (about 20 billion US dollars) is related with electronic commerce. Thanks to electronic com-merce, IBM saved its expenses of 250 million US dollars during 1999. HP Company designated its electronic Commerce solution as E-world-an electronized world. This solution is oriented to medium-and small-size enterprises, and great investment was made to third parties-software companies to develop software suited for medium-and small-size enterprises to engage in electronic commerce. Intel places its risky invest-ment mainly on Internet and electronic commerce. In July 1998, Intel began on-line transactions Its monthly business turn electronic commerce reached one billion US dollars.As a survey made by European Information Technology Observation shows, of the surveyed 570 companies, 47% have implemented electronic commerce of some sorts, and 4/5 of them began their electronic commerce in the latest two years. Execu-tive Committee of European Union plans at least 25% of its purchase done through electronic commerce by 2001. In1998, in Australia, web sites related with electronic commerce on Internet doubled in number, and 11% of Australian enterprises have their web sites. 80% of Australian companies use Internet to transmit E-mails and conduct commercial activities. In 1998, Singapore governmentpromulgated,for electronic commerce. Singapore is the only country in Southeast Asia that formally joined the "Rights and Obligation Electronic commerce In cooperation with US manufacturers and firms, Singapore established an electronic commerce entry in Asia, providing comprehensive Business-to-Business (B to B) service, so as to enable Asian trade companies to enter the rank of global electronic commerce.4. Development of Electronic Commerce in ChinaExploration in electronic commerce, governmental and civil began in 1993 in China. Today, electronic commerce has found its applications in foreign trade, Cus-toms, finance and commerce. Local frameworks have been established in Beijing and Shanghai for electronic commerce. Some electronic commerce web sites have been opened to on-line shopping and on-line settlement of accounts.The Ministry of Foreign Trade set up in February 1996 China Electronic Com-merce Center responsible for research, construction, and operation of international electronic commerce project in CT he Center established "China Commodity Trade Market" on Internet, to put rich resources of goods in China to world market, opening new channel for our exports. The subject "Security Proof of Electronic Commerce" as a key item in science and technology during th9th Five-year Plan period was ap-praised in early 1996 by State Department of Science and Technology and State En-cryptive Code Administration, which laid a foundation for establishing a safe and normal environment for electronic commerce in our country.In March 1999, the Ministry of Information Industry approved the electronic commercial network of pharmaceutics and health as a model project of electronic commerce for all trades. It is one of the six specialized networks in China, which pro-vide all-direction serve of market information, product transaction, warehousing and delivery, and account settlement, etc.In Shanghai, in 1999, "Shanghai Administrative Center of Electronic Commerce Security Certificate" was set up, which provide security platform for electronic com-merce and is responsible for application, appraisal, making and management of digital certificate domestic and foreign clients in Shanghai, and offers services such as certi-fication of digital identity and digital signature, electronic notarization, secure E-mail and secure encryption, etc. In January 1 the first on-line bookstore in China-Shanghai Book City On-line standard. It provides VISA cardholders and card-holders of domestic Great Wall card, Dragon card, Peony card and Pacific card with instant and authorized security service.The measure taken in Beijing to develop electronic commerce is to build a capital electronic commerce city. In November 1998, the capital electronic commerce project formally activated, and a frame-work formally showed off. The Legend Computer Company open edits electronic commerce system in June 1999, and web sites 8848, sina, 163, all activated their electronic commerce.In April 2000, sponsored by the Ministry of Information Indus-try,National Economy and Trade Commission, and China Council for Promotion of International Trade, the 4th China International Electronic Commerce Conference was held. State leaders and superintendents of various ministries and commissions joined the opening conference. Mr. Levy, secretary of Commercial Department of the US government led a delegation of famous US enterprises and media, totally more than 100 persons, to join the conference. More than 60 seminars were held during the conference, to dis-cuss extensive topics on electronic commerce.Despite all these efforts, companies engaged in electronic commerce service in China suffer losses in their B-to-C business (B refers to Business, C refers to Con-sumers). Some Chinese experts attribute this to Chinese shopping habit-Chinese con-sumers treat shopping asan interesting hobby; they enjoy the pleasure of spending their money through appreciating and comparing merchandise, and bargaining; but all these will vanish from on-line shopping. Other experts attribute this phenomenon to the ubiquitous incredulity in society-banks can-not interconnect their business be-cause they fear their customers will be captured by their rivals; cash cards cannot be popularized because banks do not trust civilians; and civilians do not like to do on-line shopping because they do not trust on-line stores,…etc. Why?That's because many things on-line and in society are false, for ex-ample, false number of subscribers, false statistics of access flux, shoddy goods, forged diploma, sham curriculum vitae, sham investment, sham listing, false revenue to listed enterprises, etc. Such an over-all environment will not change within a long period of time. In such environment, no commercial activity can be done. Many IT practitioners are disheartened with elec-tronic commerce in our country.5. Prospects of Electronic CommerceAlthough developing rapidly and seeming to have brilliant prospects, electronic commerce faces a series of real problems, for example, problems involving security, technology, expense, legal system, tax system, conception, protection of privacy, in-frastructure, etc. However, electronic commerce is the mainstream of enterprises in the new century and will develop rapidly in the coming years. Some companies pre-dict that by 2003, electronic commerce between enterprises in developed countries will account for over 9%of the total turnover(1,300 billion US dollars), and in consumer electronic commerce the turnover will attain 76. 3 billion US dollars by 2002. And as experts predicted, electronic commerce in China will catch up with de-veloped countries on the average level, in 10 years. They suggested 3 to 5 years be spent on working out plans, policies and regulations necessary for developing elec-tronic commerce, building substantial and tangible electronic commerce systems, fos-tering specialized talents,optimizing of the electronic commerce systems in some trades and areas; and then 5 to 7 years be spent on linking with international elec-tronic commerce to enable our electronic commerce system as an important compo-nent of international electronic commerce; popularizing of electronic commerce in application, raising electronic commerce in our country to a higher level in research, development and application, to the average level in developed countries.The following description tells what major I/e strategies some major manufactur-ers in the world are taking in development of electronic commerce.IBM: IBM is the pioneer that held up the banner of electronic commerce as a new application of Internet. In people's mind, IBM is now not only manufacturer of main-frames, PCs, servers, software but also the “godfather" of electronic commerce. IBM has always been dedicated to promoting secure commerce over the Internet. It sin-come from selling servers has accounted for 60% of its total in-come.IBM not only provides products for large-scale applications of secure, efficient, reliable electronic commerce and payment over Internet, but also for small electronic business as well.IBM Micro Payments an application enabling buyers to purchase low cost items over Internet-is another example of how IBM is expanding to new areas of commerce. By enabling billing servers, content providers and other merchants to profitably sell items for even a few cents, IBM opens up a whole new market.IBM Micro Payments allows buyers, sellers and billing systems to sell content, information, and services over Internet, for small amounts. IBM's commitment to electronic commerce and electronic business makes it a leader in the area of electronic payments. An automated compiler tool transforms existing HTML pages, creating "click and pay" links with either fixed or dynamic prices. Content and service provid-ers can take advantage of theextensive set of APIs and authoring tools to extend IBM Micro Payments available from OEMs. Billing servers can easily integrate the IBM Micro Payments application with existing billing systems and use it to attract content providers and open new sources of revenue.IBM Micro Payments provides scalability and interoperability, which allows widespread availability across Internet, including multi-currency and multilingual support, and low operational costs it easily supports transactions as low as one cent.SUN: SUN as a global leading supplier treats Internet not only a tool but also a new mode of commerce. SUN has provided very flexible solutions to commercial af-fairs for BBC, ETRADE, Federal Express, First Auction, Fruit of the Loom, Kodak, Thomas Cook, Virgin.Microsoft: Microsoft aims at helping enterprises to set up more powerful relation with their clients and partners by three means: (I)Windows 2000, BackOffice, Site Server, Biztalk, etc; (2) MSN (in the United States, more than 40% web users access MSN, and consumers can conduct comparative study when buying articles and ser-vices); (3) Partners provide customers with various products and services on Mi-crosoft MSN platform, realizing electronic commerce solutions, including settling account, paying tax, shopping, logistics, purchasing, accounting, ERP (Electronic Remote Processing) and EDI (Electronic Data Interchange), etc.Site Server and Biz talk are the two major products of Microsoft adopted in exist-ing system for enterprises to develop electronic commerce. Site Server is used for constructing web stores, based on data-it enables the client to easily realize on-line catalog, buying/selling order, exchange of documents for promoting sale, etc. Disre-garding what platform, operating system or technology used in low layer.Novell: Novell defines itself as "NET Service Supplier" after2000. The word NET includes intranet, extranet, Internet, company net, public net, cable net, wireless net. Its aim isto breakout the existing service domain in which most software products can provide services only in a specific environment or for a specific procedure or server (rather than the whole network).Novell's network service software NDS eDirectory as a nucleus helps clients to reduce complexity of business on network, and improve security, so that it enables network, applications and business processing to adapt to electronic commerce, and thus speed up their transfer to electronic commerce.SCO: SCO’s Tarantella is the best solution for existing users to conduct elec tronic commerce. Users can use only a browser to access any applications of platforms in back counter, without the need of re-writing existing applications, in their effort to transfer their business to electronic commercial mode. To ensure electronic commerce to continually operate, SCO provides an incessant cluster solution based on UNIXWARE 7. This product is easy to use, easy to manage and its cost is one-tenth of large-scale product of the same sort for mainframes while its performance doubles. It is a security solution with higher performance/ cost ratio among the same sort for electronic commerce.Tivoli Systems Inc. today announced Tivoli Business Systems Manager, a new, fully integrated solution that allows businesses to manage their IT environments from the top down, creating a powerful view of business systems management.The Tivoli Business Systems Manager solution provides us with business views and control mechanisms to manage all of our distributed IT resources in the retail, banking and electronic commerce environments-including system resources, data-bases, application servers, web servers and electronic commerce applications-from one central location. The Graphical User Interface allows us to monitor all of our re-sources on a single screen, regardless of geographical location.Combining the features of Tivoli Global Enterprise and Tivoli Manager for OS/390, Tivoli Business Systems Manager provides true end-to-end enterprise management from one console, simplifying the administration of heterogeneous environments. Tivoli Business Systems Manager enables customers to manage and control multiple applications that are required for different business functions.译文:电子商务电子商务或电子贸易,电子商业,或作为一个新兴的商业模式将产生深远的影响,经济和社会中发挥重要作用的社会发展世界各地。
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文献出处:Terzi N. The impact of e-commerce on international trade and employment [J]. Procedia-Social and Behavioral Sciences, 2011, 24: 745-753.原文The impact of e-commerce on international trade and employmentNuray TerziAbstractThe purpose of the present study is to investigate the impact of e-commerce on international trade and employment. Electronic commerce offers economy-wide benefits to all countries. The gains are likely to be concentrated in developed countries in the short run but, developing countries will have more to benefit in the long run. The volume of international trade will increase via e-commerce. The countries open to imports from high-income economies will benefit from knowledge spillovers. In addition, electronic commerce is expected to create and destroy jobs. Keywords: e-commerce ; international trade ; employment1. IntroductionElectronic commerce offers unprecedented opportunities to both developing and developed countries. In the short run, the gains are likely to be concentrated in developed countries but, in the long run, developing countries have more to benefit. In the short run, developing countries lack the infrastructure necessary to take full advantage of Internet. But in the long run, they can leap frog, skipping some of the stages in the development of information technology through which developed countries have had to pass.The advancement of technology has aided international business. Millions of people worldwide use the Internet to do everything from research to purchasing products online. The Internet is profoundly affecting almost all businesses. The various uses of the Internet by business entities include the ability to advertise, generate, or otherwise perform regular business functions. Therefore, many firms are embracing the Internet for many of their activities. One impact for e-commerce is tointensify competition and producing benefits to consumers in lower prices and more choices.2. E-commerce: An overviewE-commerce can be defined as the use of the Internet to conduct business transactions nationally or internationally. E-commerce has come to take on two important roles; first as a more effective and efficient conduit and aggregator of information, and second, as a potential mechanism for the replacement of many economic activities once performed within a business enterprise by those that can be done by outside suppliers that compete with each other to execute these activities.The Internet is dramatically expanding opportunities for business-to-business and business-to- consumer e-commerce transactions across borders. For business to consumer transactions especially, the internet sets up a potential revolution in global commerce: the individualization of trade. It gives consumers the ability to conduct a tra nsaction directly with a foreign seller without traveling to the seller’s country. The Internet allows sellers to put their storefronts, in the form of Web pages, in front of consumers all over the world. Technology has expanded the consumer marketplace to an unprecedented degree [5].4. Effects of e-commerce on international trade and employmentElectronic commerce offers important opportunities to both developing and developed countries. The development of e-commerce is likely to have both direct and indirect impacts on international trade as well as the labor markets.E-commerce and International TradeThe use of electronic means and the internet can make the process of initiating and doing trade a lot easier, faster, and less expensive. Collecting information is a costly activity when it involves acquiring information across national borders. In fact, these costs can be so high that they can be considered a substantial barrier to trade. Finding the right supplier, specifying the product’s requirements and quality, negotiating the price, arranging deliveries and marketing products is also very costly. With the internet and e-commerce applications, a whole range of these activities can occur without having buyer and seller in close physical proximity. In this respect, theinternet will likely promote trade much in the same way as lifting other trade barriers would. Thus, it is the volume of international trade will likely increase [3].Especially, the internet when organized via electronic markets through e-commerce applications, reduces information costs and allows consumers and sellers to be matched and interact electronically, reducing the significance of geographic proximity and traditional business networks [3]. A study found ample evidence that, development of global markets via the Internet makes historical linkages less important and suggest that countries with the fewest past trade links have the most to gain from the Internet, especially for developing countries [20]. An evident from a 1998 survey of enterprises in 15 low and middle-income countries suggests that firms in these countries use search engines to research market opportunities [21].However, whether e-commerce promote international trade will depend on the nature of the good. On the one hand, a number of products that traditionally have required physical delivery can be delivered to a customer via a network in digital form. Examples of these include media products, such as text, film and computer software. On the other hand, most of the goods traded internationally are not deliverable in digital form and therefore transportation costs will continue to play a significant role [3]. In this regard, world trade in digital media products amounted to about US$44 billion in 1996, less than 1 per cent of total world trade. For most countries, trade in digital media products was less than 2% of total trade. The rate of growth of trade in digital media products is high and above the average rate growth of total trade: the growth in trade for digital media products on average was about 10% between 1990 and 1996, 1.5 times faster than total world merchandise trade [22].E-commerce will also have a significant impact on trade in services. The most relevant change in trade in services is e-commerce’s and information technology’s ability to make non-tradable services into tradable. Activities that were previously non-tradable (i.e. research and development, computing, inventory management, quality control, accounting, personnel management, marketing, advertising and distribution) will be traded through the use of e-commerce. All that is required is that the quality, speed and cost of communication between buyer and seller be adequate.International cross-border trade in a wide range of services, financial, legal, telecommunications and customized software will increasingly be carried out by electronic means [3].Internet effectively opens markets that were previously closed; it is tempting to think of it as another form of trade liberalization. A technical improvement lowers costs of transactions and generates far larger benefits than the triangular efficiency gains from trade liberalization. Indeed, the decline in costs increases potential benefits from trade liberalization in many services sectors [1].As communications costs continue to fall, the potential for international outsourcing grows. As a result, outsourcing management and production activities will become more important. Obviously, some sectors and activities throughout the world are more prone than others to be affected by developments in e-commerce. In this respect, there have been attempts to identify industries or sectors that may be more predisposed to the effects of developments in e-commerce and technology [3]. For example, a research, based on criteria that weighed the effect of cost savings, increases in productivity, industry readiness and product fitness to e-commerce, has elaborated an index of Internet intensiveness. The finding based on data from the United States and Europe suggests that the most internet intensive sectors are electronic components, food, pharmaceuticals and forest/paper products. It is likely to expect that in other regions, these same sectors and industries will be affected by e-commerce via outsourcing [23]. At the same time, recent evidence suggests that transnational corporations are likely to be the most intensive users of electronic commerce [24].The potential benefits from international e-commerce to a developing country arise from a reduction in the cost of imports as much as from an increase in the price received for exports. Even if a country does not export any services, it can benefit from imports of services, paying for them in terms of goods.Cheaper availability of medical, engineering and architectural services, long-distance learning andreduced costs of transactions can confer benefits even if the country does notimmediately export the services traded through Internet [1].Developing countries with higher Internet penetration export more to high-income countries than do developing countries where penetration is lower. However, they do not appear to export more to other developing countries and high-income countries with greater Internet penetration do not appear to export more to either developing or developed countries. These results make intuitive sense. First, Internet access is so common among manufacturing enterprises in high-income countries that the differences in the number of internet users as a percent of the population probably reflects differences at the consumer, rather than the enterprise, level in developed countries. In developing countries, contrarily, many manufacturing enterprises remain unconnected. Second, because Internet access is less common in developing countries than in developed countries, being connected to the Internet would seem to be a greater advantage for enterprises in developing countries with respect to exporting to developed countries. Finally, because of strong regional differences in income, and taking into account the fact that most exports from developing countries to other developing countries will be within the same region, communication costs will presumably be greater for exports to distant developed countries than it would be for exports to neighboring developing countries.5. ConclusionThis article concludes following results. Internet will promote international trade much as lifting other trade barriers would. Thus, the volume of international trade will increase via e-commerce. The countries open to imports from high-income economies will benefit from knowledge spillovers. E-commerce can also have a significant impact on trade in services. In addition, electronic commerce is also expected to directly and indirectly create new jobs as well as cause job losses. New jobs will be generated in the information and communication technologies sector, while the indirect creation of jobs will occur via increased demand and productivity. The net employment gains and losses will depend on the demand for certain skills.译文电子商务对国际贸易和就业的影响努拉伊.特尔齐摘要:本研究的目的是探讨电子商务对国际贸易和就业的影响。