商务英语课程课件UNIT,商务旅行.ppt
Business travel 商务旅行.ppt
▪ 4 But on long trip, you really need to be able to stretch out, lie back and get some
▪ proper sleep. 在长途旅行中，你真的需要 伸展一下身子，躺下来，好好睡上一觉。
▪ 5 It’s also a good place for networking, and I’ve often got into conversation with
speaker is talking about.
Listening
A business class selection B comfortable seating C free newspapers and magazines Din-flight entertainment E in-flight food and drink
weariness from flying long-haul 飞机上可躺的座椅可免去你远程飞行的疲倦 you can stretch out,lie back and get some
proper sleep 你可以伸展一下身子，躺下来，好好睡一觉
Useful words and expressions for speaking
▪ Discussion: Students discuss which airlines they have flown with and their feelings about the services offered.
Unit Overview
▪ Case study ▪ Students read an article and note the
▪ lounge [laundʒ] n. 休息室；候机大厅 ▪ exclusive[ik'sklu:siv] adj. 排外的；独有的；专一的 ▪ scheduled flight定期航班 ▪ Network 沟通、与其他人非正式的交往 ▪ contact（可数名词）有势力的熟人 ▪ low-cost airlines 低成本航空公司、低费用航空公司 ▪ mainstream [‘meinstri:m] n. 主流 ▪ mainstream airlines大型航空公司 ▪ no-frills [nəu'frilz] adj. 只提供最起码必需品的、经
商务英语课程课件Unit4BusinessTravel
unit.
Sure, that’ll help us understand better about what we are
asked to do.
1. Business Travel
Before a business travel, necessary precautions should be taken to minimize potential problems. Usually a travel agency is needed for booking /reserving flights and accommodations according to the itinerary. The traveler is supposed not only to deal with all kinds of unexpected situations during the travel, but also to meet business associates, to organize some conferences, and to do business in other cultures, so as to make the visit successful.
Arrive at the airport at least one hour before departure -some airlines require two hour pre-check in. It is best to check with your carrier or booking agent.
First impressions are very important. Each person will be ambassadors for their respective community and business, therefore it is important that individuals conduct themselves appropriately at all times. Remember, you cannot take back your first impression.
经典：旅游商务英语课件
主要景点口译词汇
19
故宫：the Imperial Palace 紫禁城：the Forbidden City 兵马俑：Terra Cotta Warriors/soldiers and horses 长城：the Great Wall 居庸关：Juyongguan Pass 不到长城非好汉：He who doesn't reach the Great Wall is not a true man.
5
Key point
1 Welcome speech 2 Farewell 3 The classic travel route 4 Hot travel route in Hunan province 5 Top attractions in huaihua 6 Basic hotel English in service
➢Do written translation and oral interpretation
➢ Get some idea of the tourism development in and outside of China and cultural background information about the countries we are going to travel in class by watching relevant VCDs.
8
PPT show& sharing (10 minutes) Speech
Unit 1 Welcome speech
9
Definition of Tourism Classifications of Tour Guides Professional words Introduction about China Make a welcome speech
商务英语课程课件Unit4BusinessTravel
** leave original copies of travel insurance at home with a relative/friend.
WHAT TO PREPARE BEFORE A BUSINESS TRIP
BAGGAGE:
All baggage, including carry-on baggage, should be tagged properly with your full name, address and phone number. You may choose to lock each piece of luggage.
Carry these important papers (passport/birth certificate, driver's license, airline tickets, insurance/ medical cards, letter/contract of invitation and currency).
3) What should be taken into consideration when you are choosing what clothes to bring to the country you are visiting? Whether there are any sensitivities associated with clothing in the destination country.
剑桥商务英语课件Business Travel
Flight problems
• How to complain about your ailine service 3. Understand Why You Are Complaining What situation What people What result 4. You need to Write down the details Filing a formal complaint
How to say times？
二、倒读法
• “先读分钟数”，再读“钟点数”。 1. 分钟数在30以内，用“分钟数+past + 钟点数” 表示。 例如： 6: 10 读作 ten past six； 9: 25 读作 twenty-five past nine。 2. 分钟数超过30，用“(60-分钟数)+ to + (钟点数 + 1)”来表示。
Parts of hotel
Front Office 前厅部—check-in/check out
Housekeeping Dept.
管家部
Food & Beverage Dept. Recreational Dept.
餐饮部 康乐部
Financial Dept.
财务部
Sales Dept. Security Dept.
SNGL=single, single room • SNGS=single room with shower
B/O : Bed Only B/B: Bed and Breakfast H/B: Half board, it is breakfast and lunch or dinner F/B: Full board. it is providing three meals/day/person
商务英语听说PPT unit 1 Business Travel
Unit 1 Business TravelUnit GoalsStarting-upMatch the following airline logos with their relevant names.（图片来源：以上图片均来自百度图片）A. Korean AirB. Air ChinaC. United AirlinesD. Lufthansa German AirlinesE. KLM Royal Dutch AirlinesF. Cathay PacificG. Japan Airlines H. British AirwaysJ. China Eastern Airlines I. Delta Air LinesInitial ListeningBefore listening, please learn the following trade terms by heart.Trade TermsNow, please complete the following tasks.T T a a s s k k 11You will hear the names of ten famous ports of the world. Repeat for the first time you hear. Then listen again and write your answers down. 1._________________ 2.________________ 3._________________ 4.________________ 5._________________ 6.________________ 7._________________ 8.________________ 9._________________ 10.________________T T a a s s k k22You will hear five sentences. When you hear the first time, repeat the sentences and pay attention to the stresses and tones. Then listen again and write them down. Check your answers when you listen for the third time.1._________________2.3.4.5.T T a a s s k k33You will hear 5 short conversations. At the end of each conversation, one question will be asked. Both the dialogue and question will be spoken only once. Mark the best answer for each question.1. A. TianjinB. GuangzhouC. ShenzhenD. Shanghai2. A. He is willing to meet her on Friday morning.B. He can’t meet her on Friday morn ing because he has to buy some books.C. He doesn’t want to meet her at all.D. He can’t meet her on Friday morning because he has other appointments.3. A. 10:45B. 9:15C. 10:30D. 10:154. A. At ten o’clockB. At eleven o’clockC. At two o’clockD. At nine o’clock5. A. Manager and secretaryB. Receptionist and visitorC. Hotel staff and guestD. Shop assistant and customerOral DiscussionBefore discussion, you are given the following advices. Professional Advices1. Before and during a business trip, you need to do the following:Know your company’s financial regulations and reimbursement procedures on the business trip in advance.Prepare the appropriate number of dollars and local currency in advance.Follow the weight allowance of the registered luggage and hand luggage.Place a certain amount of personal accident insurance.Carry your commonly used drugs or emergency medicine.Take the passport with you all the time.Take good care of your valuables and belongings.Purchase bottled drinking water when necessary.Make certain which hotel services belong to additional consumptionexpenditure.2. When making a room reservation, the guest needs to offer thefollowing information:The date of arrival and departureThe number of guestsThe room type and the number of roomsThe name of the guest or name of the groupThe guest’s telephone numberThe contact name and his telephone numberNow, please complete the following tasks.T T a a s s k k11Work in pairs. Discuss, as a receptionist of an airline, what details are confirmed from your customer in a ticket reservation?T T a a s s k k22Work in pairs. Discuss, as a receptionist of a hotel, what details are confirmed from your customer in a room reservation?T T a a s s k k33Discuss the following topic.If you are going abroad on business, from which aspects should you make adequate preparations in advance?Intensive Listening1.Listen to the dialogue and decide whether the following statementsare true or false.1.Mr. Smith will set off on May 5th. ( )2.There is a flight leaving Los Angeles International Airport at 9:30 in themorning, arriving at Guangzhou at 15:00 local time. ( )3.Mr. Smith wants to fly first class. ( )4.Mr. Smith’s full name is John Smith. ( )5.Mr. Smith prefers to choose a flight which takes off before 11:00. ( ) 2.Listen to the dialogue and complete sentences according to thecontents in the dialogue.1. I’m afraid that flight is . I’ll just check to see if there h ave beenany .2. There is a flight leaving 12:30, arriving at 18:00 local time.3. Could you check other fights leaving Los Angeles for Guangzhou ?4. How do you want to fly, or ?5. Please arrive at the airport before departure time to check in. 3.Make a memo about the reservation mentioned in the dialogue.Passenger’s Name: ___________________Departure Time: _____________________Arrival Time: _______________________Departure Place: _____________________Arrival Place: _______________________Flight Number: ______________________D D i i a a l l o o g g u u e e22..Choose the best answer to each of the following questions.1.What type of room would Mr. Smith like?A. a double room overlooking the parkB. a single room overlooking the parkC. a single room overlooking the street2.What’s the room rate per night?A.119 US dollarsB.190 US dollarsC.199 US dollars3.How many days will Mr. Smith stay at Grand Hyatt Guangzhou?A.9 daysB.7daysC.6days4.What services are offered by a single room of Grand Hyatt Guangzhou ?A.breakfast, IDD telephone and a computer with internet accessB.breakfast, color television and refrigeratorC.supper, IDD telephone and Wireless Fidelity5.What’s the telephone number of Mr. Smith?A.00-1-230-8433838B.00-1-213-8438893C.00-1-213-8433839Oral presentationIn this part, please make oral presentations after reading the following tasks. You are given the functional sentences to help you.Functional Sentences1.I’m sorry to have kept you waiting for long, but the fli ght was delayed 40minutes.2.You must be very tired after the long trip, so it is best if we go back to yourhotel to first check in.3.You might as well have a look at the city along the way.4.We’ll show you around the city after our business.5.I really enjoyed every minute of my stay here.6.Excuse me, could I make a reservation for flight F8012 to America?7.What kinds of ticket do you want, first class or economy?8.Are there any discount tickets available?9.I want to take a direct flight.10.W hen is the next plane for America?11.M ay I know your arrival and departure dates?12.W hen will you arrive at the hotel?13.W hat type of room do you require?14.H ow long will you be staying, sir?15.W e can offer you a standard room for a total of RMB￥380, which includestwo breakfasts.16.M ay I have your name please?17.W e will send you a reservation confirmation within two days.18.I s there a reduction for children?19.Y our reservation has to be guaranteed in order to ensure that our hotel willhold a room for you.20.H ow would you like to pay for the room?T T a a s s k k11Retell the passage of Dialogue 1 with the words and useful sentences used in the dialogue.T T a a s s k k22Work in pairs. One of you plays the role of passenger and the other plays the role of receptionist. Make up a dialogue according to thefollowing situation.Mr. Smith phones the airline and hotel respectively to book a ticket and a room for his trip to China. According to Mr. Smith’s specific requirements, t he receptionists of the airline and hotel help him to book the ticket and room. Background InputHow to prepare for a business trip⏹Plan ahead. Once you have determined the dates of your business trip, it is necessary to planahead. Often, a business trip is done in a location farther than your local hub. Reserve your travel accommodations which can include air travel, hotel, and car reservations way in advance. If you are planning on attending big conferences that will surely be attended by a lot of people from different parts of the globe, ensure that you do this one month in advance so that you can still get a confirmation for the travel accommodations as well as the conference itself.⏹Set goals before you leave for your business trip. What would you like to accomplish whenyou arrive at your destination? You want to be as productive as possible for a very short amount of time. Time management is the key to making sure that you meet your goals.⏹Set up appointments. Business trips cost companies money to pay for the travelaccommodations as well as food. Make it worthwhile by hitting more than one bird with one stone. Try to schedule some appointments to meet with your clients, vendors and other key business contacts. If you have staff members that report to you in the same location, try to meet with them personally.⏹Set up tasks and deliverables before you travel. For example, if you are running a conferenceyourself, ensure that the equipment you will be using such as projection screen, projectors and microphones have been reserved together with the meeting room. Contact the local admin in the branch you are visiting or the technical support personnel to ensure that you have a spot to do your work with proper network and phone connections. If there are certain tasks to be completed before your arrival by some people who are attending your meeting, set them up weeks in advanced to allow them enough time to prepare or complete such tasks.⏹Get ready for your business trip by packing your luggage with essential items. Do not forgetto bring enough outfits to use, especially if you anticipate attending formal dinners; bring an outfit that fits the occasion. Bring your personal effects and toiletries that you can use while away from home.⏹Bring tools. Don't forget to bring your laptop, PDA, address books, journals, cell phones,flash drives, disks, or anything that you would anticipate needing for you to be able to work.Be prepared by bringing files saved in a flash drive, CD or floppy disks. This way even if your laptop gets damaged or lost, you still have your documents safe to use on other people's computers.⏹Update contacts. Business trip is also an opportunity to update your contact lists. Add newcontacts of people you meet while traveling and attending conferences. The person seated next to you on the plane may have something in common with you. Build your networking list for more future opportunities for your business and for you.。
商务英语口语-Travelppt课件
.
Five main sections:
• Business and official travel 商务旅游 • Incentive Travel 奖励旅游
• Exhibition Tour
展览旅游
• Conference Travel 会议旅行
• Special Events Tourism 特殊活动旅游
.
Paris Church
.
Tell us you travel plan for summer holida Ask and answer with your parter.
Where are you going? Why do you to go there? How will you go there? Who are you going to travel with?Why? How much money will you spend? How long are you staying in…?
2.Will you be happy if you're asked to go on a business trip? Why or why not?
.
单人间：single room 双人间：double room 标准间：standard room 套间：suit room 总套房：presidential suit 客厅：sitting room
Unit-5-business-travel省名师优质课赛课获奖课件市赛课一等奖课件
to the laundry?
Prices
❖What is the rate for a single room? ❖What is the price difference between
1. schedule 2. itinerary [ai’tinərəri] 3. departure time 4. terminal building 5. departure lounge 6. VIP Room 7. information desk 8. security check
Reservation 预定
❖People who haven’t got anything to declare, please go through the Green Lane.
❖Your personal belongings are dutyfree.
❖Open your suitcase, please. ❖I’m not so sure whether my camera
flight?
Clearance 在通关时
❖海关申报处 ❖customs service area ❖货币申报 ❖currency declaration ❖免税商品 ❖duty-free goods ❖应交税商品 ❖dutiable goods
❖ 请出示一下护照，能够吗？ ❖ May I see your passport, please? ❖ 你要在美国逗留多长时间？ ❖ How long are you going to stay in America? ❖ 我会停留一种星期。 ❖ I will stay for one week. ❖ 你此行旳目旳是什么？ ❖ What is the purpose of your visit? ❖ 您有要申报旳东西吗？ ❖ Do you have anything to declare? ❖ 我没有东西要申报。 ❖ I have nothing to declare. ❖ 这几盒香烟我应该付多少关税？ ❖ How much duty should I pay on these
旅游商务英语课件[优质PPT]
![旅游商务英语课件[优质PPT]](https://img.taocdn.com/s3/m/8f7e908380eb6294dd886cb8.png)
A national guide is a guide on behalf of the travel service that organizes the group in the destination country. He/She is understood as an interpreter and travels with the tourists around the destination country and takes care of them with the help of the local guides.
1 Welcome speech 2 Farewell 3 The classic travel route 4 Hot travel route in Hunan province 5 Top attractions in huaihua 6 Basic hotel English in service
Tourism is the business of providing tours and services for tourists. It’s related to businesses such as transportation, hotels and restaurants, tourist attractions and resorts, travel services and so on.
BEC-商务英语-Business-TravelPPT课件
2. Changes to flight details: writing an email (Ex.2)
To: All the clients Cc: Subject: Changes to flight details
Sample Answer
To: All the clients Cc: Subject: Changes to flight details
We have just heard that there is going to be a strike by air traffic controllers in Paris next week, so all flights to Paris will be diverted to Lyons. The strike could last only a short time, but there is no guarantee of this.
Business Travel 商务旅行
I. An Introduction to Business Travel
1. What is business travel?
Travels with business purposes.
2. The purposes(目的) for business travel
Yours sincerely
III. Air Travel
1. Vocabulary
aircraft /plane
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international flights. ( ) 8) Passengers must fasten their seat belts during take-off or landing. ( ) 9) The airline needn't accept responsibility for delays due to bad weather. ( ) 10) Passengers can transfer their tickets to others without going to the
weapons, explosives, corrosives, or inflammables onto the plane. ( ) 5) Passengers can smoke during the flight. ( ) 6) Passengers mustn't use mobile telephones on flights because they will
We need to discuss some questions
about what we are going to learn in this
unit.
Sure, that’ll help us understand better about what we are
asked to do.
1. Business Travel
2. Discuss the following questions.
1） Discuss in pairs or groups why business visits are necessary.
2）Before making a business travel, what preparations should be made?
Learning Objectives
Making preparations for business travel
Making enquiries Dealing with different
situations while traveling Making an itinerary
◆ Warm-up Practice ◆ Listening Task ◆ Speaking Task ◆ Reading Task ◆ Writing Task ◆ Follow-up Practice
A letter/contract of invitation to do business in United States/Canada is also a document that you must carry with you at all times.
( ) 1) Passengers can only hand-carry a small bag aboard the plane. ( ) 2) Children under 5 needn't buy a ticket. ( ) 3) People who haven't got an ID card cannot board the plane. ( ) 4) Passengers mustn't carry dangerous articles such as compressed gases,
3）When doing business in another culture, what aspects should be taken into consen to know any regulations for taking a plane? Tick the statements you think are true.
booking office.
1. T 2 F. 3. T 4. T 5. F 6. T 7. F 8. T 9. T 10. F
WHAT TO PREPARE BEFORE A BUSINESS TRIP
IMPORTANT DOCUMENTS:
Carry proof of your citizenship (passport, driver's license or birth certificate). It is important that one of these documents contains your recent photograph. You may be asked to produce a photo identification, particularly if you are using electronic ticket.
Before a business travel, necessary precautions should be taken to minimize potential problems. Usually a travel agency is needed for booking /reserving flights and accommodations according to the itinerary. The traveler is supposed not only to deal with all kinds of unexpected situations during the travel, but also to meet business associates, to organize some conferences, and to do business in other cultures, so as to make the visit successful.