餐厅服务员英语

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English Training Manual

FOOD&BEVERAGE English for Waiter/Waitress 餐厅服务员英语

Useful Expressions 常用的表达方式:

1.Good morning/afternoon/evening. Welcome to our restaurant.

早上好/下午好/晚上好。欢迎光临本餐厅。

2.This way, please. 请这边走。

3.How many in your party? 请问几位?

4.How about the table near the window? 靠窗的位子怎么样?

5.Here is the menu, sir/madam. Please take your time. 这是菜单,先生/

小姐。请慢慢看。

6.May I take your order, sir/madam? 可以点菜了吗?

7.May I suggest to you a very nice dish… it’s delicious and worth a

try.

让我为您推荐一道菜,非常美味,值得一试。

8.Many guests like it very much. 许多客人都很喜欢。

9.I’m sorry, sir. I do apologize for giving you the wrong dish. I

will change it immediately for you. 对不起,先生。我上错了菜,非常抱歉。马上为您换。

10.Thank you for telling us, sir. I assure you it won’t happen again.

感谢您向我们提出,我保证今后再也不会发生了。

11.Would you like some wine with your meal? 您用餐时要点酒吗?

12.Would you like the wine to be served, with the main dish or with the

first course? 您想在什么时候上酒,是上主菜的时候,还是上第一道菜是。

13.How would you like the steak, rare, medium or well done? 您的牛排要

几成熟?三分、五分还是全熟。

14.How would you like the eggs, fried, poached, boiled or scrambled? 您

的鸡蛋要怎么做的?煎的、溏心的、煮的还是炒的。

15.Would you care for a drink to start with? 要不要先来杯饮料啊?

16.May I recommend today’s special? 我来为您介绍一下今天的厨师推荐菜?

17.Enjoy your meal, sir/madam. 先生/小姐,请慢用。

18.Some more coffee, sir/ madam? 先生/小姐,要加咖啡吗?

19.I’m afraid it is not in season, sir/madam? 恐怕这个还没上市呢,先生

/小姐。

20.Here is your bill, sir/madam. 先生/小姐,您的账单。

21.May I know your room number, please? 请问您的房间号是多少?

22.You can sign the bill, pay in cash or by credit card. 您可以选择签

单、付现金或者刷卡。

23.Here is your change, sir/madam. 这是找您的钱,先生/小姐。

24.Totally RMB100 Yuan, sir/madam. 先生/小姐,总共是人民币100元。

25.I beg your pardon, sir/madam. 对不起,您能再说一遍吗?

26.Thank you, sir/madam. Hope to see you again, goodbye. 谢谢您,先生/

小姐。希望您再次光临,再见。

Dialogue 1: A GUEST IS ORDERING AT COFFEE SHOP

W = Waitress G = Guest

W: Good morning, how are you, sir.

G: Fine, thank you.

W: This way, please, sir…Will this table be all right?

English Training Manual

FOOD&BEVERAGE

G: Ok, thank you.

W: Here is the menu, I’ll return in a few minutes to take your order. (after a moment)

W: Are you ready to order, sir?

G: Not yet. Please give me a few more minutes.

W: Please take your time.

G: …miss…I’d like to order an American breakfast.

W: Certainly, sir. Which kind of juice would you like, sir?

G: Prune.

W: Would you like bacon, sausage or ham?

G: Ham, please.

W: And how would you like your eggs, sir?

G: Two fried eggs, Sunnyside up.

W: Certainly.

G: Could I have croissants with my breakfast?

W: Of course you can, sir.

G: I would like to have my coffee now.

W: Certainly, sir. So, that’s p rune juice, two eggs – Sunnyside up, ham croissants and coffee.

G: That’s right.

W: Thank you, sir.

对话一:一位客人在咖啡厅点餐

服务生:先生,早上好。

客人:很好,谢谢。

服务生:请这边走,先生。这张桌子好吗?

客人:好的,谢谢你。

服务生:这是菜单,我过一会儿回来为您点菜。(过了一会儿)

服务生:先生,您现在点菜吗?

客人:请再等几分钟。

服务生:您慢慢看。

客人:小姐,我要一份美式早餐。

服务生:好的,先生。您要什么果汁呢?

客人:杨梅汁。

服务生:您要培根、香肠还是火腿?

客人:我要火腿。

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