大堂吧服务英语

English for Lobby Lounge

大堂吧服务英语

Part One: Words and vocabularies 单词与词汇

1. Bar introduction 酒吧介绍

Food & Beverage Department餐饮部Lobby大堂consume消费

Western Restaurant西餐厅Lobby Lounge / lobby bar大堂吧

business hours / opening time营业时间closing time收档时间

Promotion推广/促销recommend推荐Bartender酒吧员captain领班supervisor主管manager经理director总监cashier收银员

price / rate价格discount折扣minimum charge最低消费snack小吃service charge of 15 percent 15%的服务费take off减掉free of charge免费pay付款bill / check账单tab挂账room account房账

cash现金credit card信用卡coupon代金券change零钱,

sign / signature签名sales slip小票单invoice发票tip小费questionnaire宾客意见表suggestion建议satisfaction满意

complain投诉apologize道歉damage损坏compensate赔偿

2. Bar facilities 酒吧设施

sofa沙发armchair椅子coffee table茶几bar吧台bar stool吧台凳cabinet酒柜stage舞台performance表演music音乐piano钢琴television电视channel频道program节目English newspaper英文报纸air-conditioning空调lift/elevator电梯escalator扶手电梯toilet 洗手间

3. Bar appliances, glassware and cutlery 酒吧用品、器皿和餐具

coffee machine咖啡机shaker调酒壶squeezer榨汁机mixer搅拌器strainer过滤器barrel桶jar扎bottle瓶can / tin听/罐pot壶coffee pot咖啡壶tea pot茶壶cup茶杯beer mug啤酒杯

glass玻璃wine glass葡萄酒杯champagne flute香槟杯goblet高脚杯tumbler直升杯saucer杯碟mat杯垫teaspoon茶勺straw吸管knife刀fork叉plate盘子dish碟子tray托盘napkin纸巾ice cube冰块ice tongs冰夹ice scoop冰勺ice bucket冰桶

bottle opener开瓶器corkscrew瓶塞钻match火柴lighter火机ingredient成分ounce盎司pint品脱liter升on the rocks.加冰

4. Drink names 酒水名称

Beverage/ drink饮品soft drink软饮料alcoholic drink/ hard drink酒精饮料hot drink热饮cold drink冷饮ice water冰水milk牛奶

tea茶coffee咖啡coffee beans咖啡豆coffee powder咖啡粉

instant coffee速溶咖啡black coffee不奶的咖啡white coffee不奶的咖啡ground coffee / real coffee现磨咖啡beer啤酒draught beer生啤

alcohol酒spirit白酒wine葡萄酒red /white wine红/白葡萄酒

non-alcoholic cocktail不含酒精鸡尾酒brandy白兰地sparkling wine汽酒coca-cola可口可乐zero coke零度可乐pepsi coke白事可乐sprite雪碧soda water苏打水tonic water汤力水fruit juice果汁peanut花生

5. Drink list 酒水牌

Aperitif开胃酒Sherry & Port雪利及波尔多葡萄酒

Gin杜松子酒Bourbon & Irish Whisky波旁及爱尔兰威士忌

Rum朗姆酒Scotch & Canadian Whisky苏格兰及加拿大威士忌

Tequila龙色兰酒/特奎拉酒V odka伏特加酒Cognac科利亚克白兰地/干邑Liqueur利口酒Cocktail鸡尾酒Beer & Stout啤酒及黑啤

House Wine酒吧普通葡萄酒Juice & Non-Alcoholic Drink果汁及非酒精饮品Soft Drink & Mineral Water软饮料及矿泉水Speciality Coffee特色咖啡Coffee咖啡Tea茶Other Beverage其它饮料brand品牌label商标

6. Drink taste 酒水味道

taste / flavor味道delicious可口的flesh新鲜的strong浓烈的

light清淡的bitter苦的sweet甜的dry干涩的fiery辣的

fruity果香的flowery花香的smooth香醇的sour酸的

bad劣质的rough粗糙的yeasty发酵的cloudy浑浊的.

Part Three: Useful expressions 实用表达

1. Greeting a guest 迎候客人

1.1 Good evening, sir. A table for three?

晚上好，先生。三位吗？

1.2 Good afternoon, sir. How many people are there in your party?

下午好，先生。你们一共几位？

1.3 Mr. Smith, just the two of you?

史密斯先生，就你们两位吗?

1.4 Miss. Zhang, welcome to Lobby Lounge.

张小姐，欢迎光临大堂吧。

2. Leading a guest 引领客人

2.1 This way please.

这边请。

2.2 Would you like to sit here or over there?

您喜欢坐这里还是那边？

2.3 Is this table OK? / Will this table be all right?

这张台可以吗？

2.4 Sorry, sir. There are no any tables left at this moment. Would you mind sitting at

the bar?

先生，抱歉。现在没有台剩下了，坐吧台可以吗？