商务英语函电Lesson30
商务英语函电PPT讲稿
商务英 Business Letter
Q:What should be consisted of in a business letter?
A: The business letter consists of seven standard parts:
Smith &Evans Ltd. Registered No. 596183 England 123 Upper Thames Street London EC4V
Evans@
Your ref:
Wongsheng&Co. Rm 509-511 Tongle Bldg Shennan Rd., Shenzhen China
Q:What do you think is the importance of business letter-writing?
Key Terms:
• International trade • Business correspondence • Business negotiation
Importance: Business letters are of crucial importance in the conduct of business activities. They play an essential role in a company’s correspondence with the outside world.
商务英语函电课件-肖银娣
6
Supplementary knowledge Optional parts of a business letter：
• Attention line 交由某人办理
eg: Attention: Miss Wang Hui;
商务英语函电每章短语
商务英语函电每章短语商务英语函电每章短语第一章：1.We are pleased to inform/advise you that…2.We have the pleasure in informing you that….3.We have the pleasure of apprising you that……4.We take the liberty of announcing to you that….5.Please allow us to call yo ur attention to …6.The purpose/object of this letter is to inform you that/of….7.Please inform me that/of……8.We will thank you for your informing me that/of…..9.We should be glad if you would inform me that/of……10.We have pleasure in acknowledging receipt of your favor of 28 February,2011……11.We are in receipt of your letter of 28 February,2011. 12.We have duly received your favor of 28 February.13.We thank you for your letter of 28 February.14.In reply to your letter of 15th May, I have to inform y ou that/of…15.We are in receipt of yours of 15th May,16.In reply, we are pleased to state …17.Replying to yours of the 15th of May regarding…,I would say that…18.In reply, we would like to say…19.We regret to inform you that/of…20.We very much regre t to announce you that…21.It is most regrettable that we have to inform you that/of…22.We are regretful that we have to inform you that/of …23.We are very sorry to hear/know that…24.We very much regret to hear that …25.We regret that we have been info rmed that/of…26.We thank you for your inquiry of the 10th July…27.Enclosed please find…28.We enclose herewith…29.We have pleasure in enclosing herewith…30.We attach (hereto)…31.I will write you particulars in my next.32.I will inform you more fully in my next.33.I will inform you of the details in my next.第二章：1.Your firm has been kindly recommended to us by Messrs J.Smith & Co.in New York, as large importers of furniture.2.We have obtained your name and address through the Commercial Counsellor’s Office of the Embassy of the People’s Republic of China in your country and understood that you would like to establish business relations with us.3.Through the courtesy of … we have learned that you are one of the representative importers of …4. Your name and address has been given to us by Messrs.J.Smith & Co.,Inc., in New York, who have informed us that you…5. We take the liberty of writing to you with a view to building up business relations with your firm.6. We are given to understand that you are potential buyers of Chinese…, which comes within the frame of our business activities.7.We have the pleasure of introducing ourselves to you with the hope that we may have an opportunity of cooperating with you in your business extension.8.We are glad to send you this introductory letter, hoping that it will be the prelude to mutually beneficial relations between us.9.We are a state-owned corporation handling light industrial products. The purpose of this letter is to explore the possibilities of developing trade with you.10.We are exporters of long standing and high reputation, engaged in exportation of following articles.11.Being specialized in the export of Chinese Art and Craft goods, we express our desire to trade with you in this line.13.Please let us know by return what your experience has been in your dealings with them.14. Messrs Smith & Co., have given us your name as a reference. We should be obliged if you would advise us whether they are of good repute.15. The above information is given without responsibility on our part.16. We are a state-operated corporation, handling the export of animal by products and we are willing to enter into business relations with your firm. 17. This is to introduce the Pacific Corporation as exporters of light industrial products having business relations with more than 80 countries in the world. 18. We write to introduce ourselves as exporters of fresh water pearls having many years’ experience in this particular line of business.19. We take the opportunity to introduce ourselves as large importers of fertilizers in our country.20.On the recommendation of Merrs. Harvey & Co., we have learned with pleasure the name of your firm.21.We take the liberty of writing to you with a view to do business with you.22.Through the courtesy of Mr Freemen, we are given to understand that you are one of the leading importers of electric goods in your area and wish to enter into business relations with us.23.We have your name and address from “ The Journal of Commerce ”.24.We express our desire to establish business relations with your firm.25.We shall be glad to enter into business relations with you.26.Your letter expressing the hope of establishing business connections with us has been received with thanks.27. We now avail ourselves of this opportunity to write to you with a view to entering into business relations with you.28. We are now writing you for the establishment of business relations with you.29. Specializing in the export of Chinese foodstuffs, we wish to express our desire to trade with you in this line.30. Our mutual understanding and cooperation will certainly result in important business.第三章：1.We are interested in the desk lamps you advertised in the May issue of “Good housekeeping”.2.Please let us know the prices for the bamboo toys as advertised inyesterd ay’s “New York Times”, and the earliest possible date of delivery.3.We specialize in supplying small stores in rural areas. Over 3000 of these stores virtually depend on us, and this assured sales outlet enables us to dispose of fairly large quantities.4.We regularly buy … and would like to know what you have to offer.5. We would like very much to continue to do business with you and are now awaiting your offer.6. As the brochures you sent us were badly damaged in the mail, we would like you to mail us some more.7. Please tell us how long this price list is valid.8.Please inform of whether you guarantee your products.9.What quantities of the specified item can you regularly deliver on short notice?10.Your samples should give us an idea of the colors and quality of the products.11.Please send us three copies of your latest catalogue at your earliest convenience.12.We would appreciate your sending us a catalogue of your Rubber Boots together with the terms of payment and the largest discount you can allow us.13.Please send us your latest catalogue with your best CIF Paris prices. We will appreciate your telling us the approximate weight of each article.14. We have the pleasure of sending you under separate cover, a new catalogue which lists the complete line of our sporting goods. For your information, we checked the items which we hope especially interest you.15. We cannot trim (take) anything off the price.16.时价: current / present / prevailing/ruling / market price17.最高价：highest / ceiling / outside/ top price18.最低价：bedrock/ rock bottom / floor price19.基价：basic price20.单价：unit price21.零售价：retail price22.批发价：wholesale price23.优惠价：favorable price 24.合理价: fair / reasonable / rational price25.商人：dealer / business man/merchant26.信用证：L/C : letter of credit27.即期信用证：sight L/C; L/C at sight28.远期信用证: term,time, usance L/C29.不可撤消信用证：irrevocable L/C30.给予折扣: give/ allow / make / grant discount31. 下定单，订购:place/make an order with sb for sth32. 最大数量/最小数量: maximum quantity/minimum quantity33. 适当数量:liberal/substantial/large/considerable/useful quantity34. 大量:estimated quantity35. 估计数量：by separate post/ by separate mail / under cover36. 另邮，另封:Enclosed please find/Please find enclosed/ We are enclosing herewith37. 随函附上:sample38. 样品:as per sample39. 按照样品:counter sample40. 免费样品：free sample/sample of no charge/sample free of charge41. 全套样品:full range of sample42. 样品册：sample book43. 样品发票：sample invoice44.提请某人注意：①invite/call/draw/direct/ one’s attention②invite one’s attention to the fact that③bring sth to one’s attention45.执行订单：carry out/execute/fill/fulfill an order46.取消订单：cut an order47.撤销订单：cancel an order48.取消订单：rescind an order 49.拒绝订单：turn down an order50.试订单：trial order51.再次订货：repeat order52.标准：standard / criteria53.优质：fine quality54.一般质量：common quality55.头等质量：first-rate/ first-class quality56.高质量：high quality57.大众化的质量：popular quality58.标准质量：standard quality59.收到（信函）：①be in receipt of②acknowledge receipt of③acknowledge your letter④have for acknowledgement your letter⑤have received your letter⑥have the pleasure of acknowledging receipt of your letter第四章：1.Their fine quality, attractive designs and reasonable prices at which we offer them will convince you that these materials are of good value.2.We trust that you will be able to accept our offer, which shall be kept open against reply by fax.3.It is our desire to have the pleasure of serving you.4.We were very pleased to receive your enquiry of 2nd July and now confirm our fax offer of this morning as follows:5.We must stress that this offer is firm for three days only because of the heavy demand for the limited supplies of this velvet(天鹅绒) in stock.6.Confirming our telephone conversation this morning, we can offer you the rice of 400lbs, at the special low price of $80 per lb., CIF Keelung.7.We will keep this offer open up to the end of this month.8.We can offer as follows, subject t o your reply received here by four o’clock p.m., our time, September 25.9.This offer must be withdrawn if not accepted within five days.10.On condition that you take more than 200 sets, we are prepared to offer this special price of $9.10 per set,a 5% discount.11.Unless otherwise stated or agreed upon all prices are without any discount.12.Only 0.3% is to be deducted from the CIF price, if buyers like to trade with us on CFR basis and insure the goods themselves.13.We shall be pleased to make delivery in January if our manufacturers accept your terms.14.We can effect shipment within one month after your order has been confirmed.15.Please note that goods supplied on approval must be returned, carriage(运输费) paid, within 7 days if not required第五章：1.Your price is found to be on the high side.2.Please keep us informed/posted of the demand-supply position in your market.3.There is no possibility of doing business at this price.4.If your order is large enough, we will be ready to reduce our price by 3%.5.I understand some suppliers are actually lowering their price.6.We cannot see our way clear to accept your proposal for May shipment.7.Considering the quality, I should say the price is the reasonable.8.No doubt yours is of high quality, but still, there is keen competition in the market.9.We strongly advise you to accept catalogue XH100, as the type you selected is no longer obtainable.10.If you can raise your order to 1000, we can offer you a price of CIF US$30 each. 11.Unfortunately we cannot accept your offer. Your prices are prohibitive.12.The prices you quoted are much higher than those of other manufacturers.13.Your top quality goods are priced too high for us. Please send us the prices of your average quality items.14.Your offer dated … is very attractive. However, the quantity offered is too small to satisfy our requirements. Would you be able to process a big order fora quantity of … item No …?15.The packing of goods offered does not meet our standards. Could you use packing which is secure against breakage?16.We can only accept your special offer if you assure improved packing of your goods.17.Your quotation dated…sounds interesting. But the listed payment conditions are not customary in our trade.18.Please reconsider your payment conditions and let us have you revision of theoffer dated …19.We are ready to accept your offer provided you extend the period of guarantee to 12 months.20.Your offer lacks specifications on the type of shipping. We are looking forward to your clarification.21.Owing to the present price of raw materials,we are unable to change the conditions of our offer.22.We are pleased to take care of your special request concerning the quality.23.Although we appreciate your having sent us samples of cotton piece goods, we are not interested at the present time.第六章：1.As a result of the exchange of letters between us, we have now come to terms.2.After long and friendly discussion we have now concluded business.3.Through lengthy and on-and-off negotiations we now finally have reached an agreement.4.When looking back, we are happy to see we have come a long way andfinally succeeded in securing the transaction.5.In the course of our negotiations we have come to a much better understanding of each other, which bears a lot for our future business.6.We are happy to have concluded business with you. The time-taking negotiations were worth our while.7.“No pains, no gains.” If not for the strenuous efforts from both sides, we wouldn’t have come to this happy ending.第七章：1. amount of payment 支付金额2. time of payment 支付时间3. currencies of payment 支付币种4. modes of payment 支付方式5.Payment in Advance 预付货款6.Cash on Delivery 交货付现,货到付款7.Open Account Trade 记帐交易,赊购8.Remitter (汇款人): usu. Importer9.Payee or Beneficiary (收款人) : usu. Exporter10.Remitting Bank (汇出行): usu. importer’s bank11.Paying Bank (汇入行): usu. exporter’s bank12.The principal or exporter 委托人13.The remitting bank 托收行14.The collecting bank 代收行15.The payer or importer 付款人16.开证申请人（Applicant）17.开证银行（Opening Bank, Issuing Bank）18.通知银行（Advising Bank, Notifying Bank） 19.受益人（Beneficiary）20.议付银行（Negotiating Bank）21.付款银行（Reimbursing Bank）第九章：1.The wheat is to be packed in new gunny bags of 100kgs and each bag weighs about1.5kgs.2.Please ship the above order in foam-lined boxes.3.The full details regarding packing and marking must be strictly observed.4.The goods are to be marked with our initials in a diamond.5.The packing and marking shall be at seller’s opt ion.6.Please expedite shipment as soon as possible.7.Please inform us of the approximate date of shipment for Contract No.DD-23546.8.You must have the goods shipped before August, otherwise, we cannot catch the season.本文格式为Word版，下载可任意编辑 9. Much to our regret, we cannot ship the goods within the time limit of the L/Cowing to the unforeseen difficulties on the part of the mill.10. Please advise us 30 days before the month of shipment of the contract number,name of commodity, quantity, port of loading and the time when the goods reach theport of loading.11. As to destination, we regret to advise that Oslo is unacceptable as directsailings from our port to that city are few and far between.12.We have booked freight on s.s. STARS for Order No.97.13.We wish to advise you that your Order No.7779 has been shipped today.14.The goods under S/C No.25580 went forward on S/S “Yantai” on May 25.15.The duplicate shipping documents including bill of lading, invoice, packinglist and inspection certificate were airmailed to you today.第11页共11页。
商务英语函电1-9课翻译及答案(同名24188)
Lesson 1 Importer’s Self-introduction译文信件一进口商自我介绍麦克唐那和伊万有限公司美国纽约劳顿大街58号福建鞋业进出口公司中国福建福州保定大街45号送交：销售部吴刚先生敬启者:我们从伏特威廉公司得知贵司商号与地址，特此来函，希望能同贵司发展商务关系。
多年来，本公司经营休闲鞋类进口生意，目前想扩展业务范围。
请惠寄商品目录与报价单。
如贵司产品价格有竞争力，本公司必定向你方试订。
恭候回音。
麦克唐那和伊万有限公司（签名）麦克. 伊万经理谨上2010年4月20日信件二回信福建鞋业进出口公司中国福建福州保定大街45号麦克唐那和伊万有限公司美国纽约劳顿大街58号敬启者:感谢贵公司四月二十日的来函，我们非常渴望与贵公司建立商务关系。
我们鞋厂致力于设计和生产各种传统和时尚男女鞋产品。
我们已开发和上市了室内拖鞋，棉拖鞋，新款刺绣拖鞋；童鞋和棉鞋。
可以满足国内外不同市场需求。
谨遵要求另函奉上最新的出口商品目录及报价单，涵括目前可供的出口商品。
如你方对任何一款感兴趣，请让我方知道。
期盼你方具体询盘。
福建鞋业进出口公司（签名）吴刚经理谨上2010年5月10日习题答案I. Basic Training1.Translate the following expressions into Chinese.报价一流的进口商出口产品范围定单广泛的联系具体询盘最新目录有竞争力的价格2.Choose the best answer.1) b 2) b 3) c 4) a 5) d 6) b 7) c 8) c 9) bII. Improving TrainingTranslate the following sentence into English.1) We would like to introduce our business range.2) We obtained your name and address from Mr. Smith, who have done business with us for many years.3) We shall appreciate it if you could tell us the goods you are interested in.4) We have received many enquiries from abroad.5)They used to import machines from UK, but now they would like to establish business relationswith us.6) We are the leading importer of electronic products in Lagos.7) If your price is competitive, we would like to place with you an order for 500 electric bicycles.III. Letter-writing Practice1. Finish the following letter by translating the expressions given.1) obtained your name and address2) establish business relations /enter into business relations3) leading importers4) We appreciate your catalogue and quotations.5) If your prices are competitive2. Write a letterDear sirs,We are one of the leading importers of electric goods in this city and shall be pleased to establish business relations with your firm.At present we are interested in your electric fans, details according to our Enquiry Note No. 1345 enclosed,and shall be glad to receive your lowest quotation as soon as possible.We would like to mention that if your price is attractive and delivery date acceptable, we shall place an order with you immediately.Your early reply will be highly appreciated.Yours faithfully,Lesson 2Exporter’s Self-introduction译文信件一出口商来信敬启者:承蒙东京工商会的介绍,我们获悉你方是贵国最大的纺织品进口商之一。
《新编国际商务英语函电(第三版)》课件PPT：Lesson23
• 如果你们急需这些商品，我们可以在五月装运。
• If you are badly in need of these goods, we can effect shipment in May.
NOTES
comply with one’s request 满足某人的要求 • = meet one’s request • = grant one’s request • We regret to say that we cannot comply with your request.
____ Shanghai on or about June 2.
A. on B. from
C. at
D. in
• 8. We wish to stress that shipment must be made _____the
prescribed time limit, as a further prolong will not be
C. for
D. to
• 5. We regret the delayed delivery and the ____inconvenience .
A./
B. cause C. caused D. causing
1
2
3
4
• 6. _____our customers now urgently need the goods, we must
实用商务英语函电课件Unit 1
An introduction to the course
• 商务英语函电课是一门融国际贸易实务与英语为 一体的大专院校高年级英语课，既要讲授对外贸 易业务各个环节的知识，又要训练、培养能够磋 商业务，又能撰写函电的外贸人才。
An introduction to the course
Through lecturing on writing styles of business letters as well as business terms and different expressions, and practicing business steps involved in the foreign trade, this course is designed to train and improve students’ working capability in the foreign trade by helping them have a good command of basic foreign trade terms and upgrade skills of applying expressions commonly used in the international business line.
5. to know how to make payment, and know how to use flexible payment methods, how to view or examine letters of credit to avoid mistakes;
6. to be able to lodge a claim against the other party or settle a claim courteously/politely;
商务英语函电 胡鉴明版课件
Useful Expression
3. 我们相信即期信用证的付款方式是贵方可以接 受的。 We feel sure that sight L/C will be agreeable to you.
Case 1
Mr. Liu, a manager of a Glove Corporation, is asked to write a first enquiry which covers a request for quotation and terms of payment. Here is his writing.
2. Make enquiry: state exactly what you want, such as a catalogue, price list, etc.
Useful Expression
1. 兹就贵公司在8月12日《商业世界》上刊登的广 告，可否惠寄我方一份最新的贵公司商品目录？
With reference to your advertisement in Business World, August 12, could you please send us a copy of your latest catalogue?
Sample Letter 1: general enquiry
Useful expression
Words and phrases
Writing steps
Sample letter
Sample Letter 1
Textbook, P36
Words and Phrases
一份最新的 产品目录
Useful Expression
1. 贵方若能就各种尺码及花色的床单，惠寄产品 目录和最新的价格单，我们将不胜感激。 We shall be glad if you will kindly send us your catalogue and latest price list for bed sheets in various sizes and designs. 2. 如贵方能够以可行的价格提供此种质量的产品， 将来我们 有可能向贵公司大量订购。 If you are in a position to offer products of this quality at workable prices, we may place substantial orders in the future.
外贸英语函电-1-3课答案及翻译
外贸英语函电-1-3课答案及翻译Chapter 1 Establishing Business RelationsLesson 1I.Chinese version of the text:写给新客户的信敬启者：中国商会转告我们，你方希望与中国的贸易公司建立业务关系，并将你方关于此事的致函转交我方。
我们很高兴地通知你方，你方拟购的商品属于我公司的经营范围。
随函附去的商品目录将使你方概括了解我们经营的商品。
供你方参考，我方在中国是电子玩具好文具的主要制造商好出口商，因此，在价格和定期供货方面比其他出口公司更具优势。
盼望得知你方的具体需求。
谨启II. Key to the exercise:1. Translate the following phrases into English and fill them in the blanks :1) We are interested in . Please send us your price list covering this (these) article(s).a. various kinds of paperb. Tractors Model No.202c. all kinds of Chinese bicycles2) Your price is too high, and .a. we are not interested in your offerb. we can hardly sell your productsc. we are afraid that no business can materialize3) Please inform us .a. in which lines you are most interested at presentb. whether you would like us to furnish any furtherinformation to youc. when you will be able to supply such goods4) We look forward to .a. meeting your representative again at the Fairb. receiving your replyc. receiving the samples and price list stated in your letter2. Fill in the blanks with the proper forms of the given expressions: 1) to establish business relations 2) look forward to3) are interested in 4) enclosed5) in the line of 6) advantage7) falls within 8) informed3. Translate the following letter into Chinese:敬启者：从你方2001年12月2日来函得悉，你方希望就罐头食品与我公司建立贸易关系。
英语商务信函写作30题
英语商务信函写作30题1. In a business letter, which of the following greetings is the most appropriate?A. Dear FriendB. Dear Sir or MadamC. HelloD. Hi答案：B。
在商务信函中，“Dear Sir or Madam”是一种常见且较为正式、通用的开头问候语。
选项A“Dear Friend”过于随意，不适合商务场合。
选项C“Hello”和选项D“Hi”都太过口语化，不够正式。
2. When starting a business letter to a specific person whose name you know, which greeting should you use?A. To whom it may concernB. Dear SirC. Dear Mr. SmithD. Hello Mr. Smith答案：C。
当知道对方姓名时，应使用“Dear Mr. Smith”这种具体的称呼。
选项A“To whom it may concern”用于不知道收信人具体姓名的情况。
选项B“Dear Sir”不够具体。
选项D“Hello Mr. Smith”不够正式。
3. In a formal business letter, the greeting should be followed by:A. A commaB. A colonC. A semicolonD. A dash答案：A。
在正式商务信函中，问候语后应接逗号。
4. Which of the following is the correct format for the date in a business letter?A. 24th August 2024B. 24 August, 2024C. August 24, 2024D. 2024, August 24答案：C。
商务英语函电全部答案
Chapter II Establishing Business RelationsLesson OneExercisesI. Translate the following expressions:1.cotton piece goods 6.另函2.state-operated corporation ７. 供你方参考3.import and export 8. 商务参赞处4.business lines 9. 盼望5.establish business relations 10. 最新的商品目录II. Translating the following into English:1.We are informed that _______________________________________(你公司是经营化工产品的国营公司).2.We shall let you know our comments_________________________________(一俟收到你方的报价).3.We are ______________________________________(专门从事中国工艺品出口).4.We hope to _______________________________________________(与你们建立贸易关系).5.________________________________(兹航寄) three sample books.6.______________________________________________(我们已经和世界上一百多个国家的商号建立了关系) on the basis of equality, mutual benefit and exchange of needed goods.III. Translate the following sentences into Chinese:1.We have the pleasure of introducing ourselves to you as a state corporation specializing in the export business of canned goods, and express our desire to enter into business relations you.2.Our company is one of the import and export corporations in Shanghai commercial circle authorized by the Ministry for Foreign Trade and Economic Cooperation. We have enjoyed a good reputation in the world market for a long time.3.We are one of the leading exporters of first class cotton and rayon goods and are enjoying an excellent reputation through fifty years’ business experience.4.Through the courtesy of the Chamber of Commerce in Tokyo, we have learned that you have been supplying the best quality foods all over the world.5.We are desirous of enlarging our trade in various agricultural products, but unfortunately have had no good connections in the southern part of Russia. Therefore we shall be obliged if you kindly introduce us to some of the most capable and reliable importers.IV. Translate the following sentences into English :1.承蒙外国商会介绍得知你公司的名称地址。
实用商务英语函电课件-Unit 3
Lesson 2 Order Enquiry
• 1． order enquiry 客户询盘， 买方详细地说明订 购产品所要求的材料、型号、颜色、尺寸等，要 求卖方综合细节进行报价。一般在客户下 purchase order之前，都会有相关的order enquiry 给业务部。 • 2. learn vi 获悉；得知 • to learn from （书面表达） • to note that（书面表达） • to understand that （书面表达） • to know （更口语化）
9. open an account 开立账户 公司之间开立账户，意味着双方建立贸易关系， 即enter into/establish business relations 10. confirm v.证实，确认 His letter confirmed everything. 他的信件证实了一切。 We confirm having agreed on the following points. 我们确认同意如下几点。
Status enquiries
• Status enquiries are usually conducted at the beginning of establishing business relations or executing orders. They are letters asking for information about the financial position, credit, reputation, and business methods of the prospective business partners.
Introduction
In international business, enquiries fall into two categories: business enquiries and status enquiries.
《商务英语函电模板手册》(电子版·中英文对照)
《商务英语函电模板手册》(电子版·中英文对照).txt鲜花往往不属于赏花的人，而属于牛粪。
道德常常能弥补智慧的缺陷，然而智慧却永远填补不了道德空白人生有三样东西无法掩盖：咳嗽贫穷和爱，越隐瞒，就越欲盖弥彰。
《商务英语函电模板手册》（电子版·中英文对照）刚刚得悉贵公司于布鲁塞尔成立新的欧洲总部It has just come to our attention that you have lately opened your new European headquarters in Brussels．谨祝大展宏图。
Congratulations on your bold venture．鉴于我方与英国的长期业务关系，本公司期盼能与贵公司发展在欧洲的业务往来。
As you know，our company has had a long business association in the UK；we look forward to col1aboration with you in your European venture．如需本公司效劳，谨请告知。
本公司悉力以赴。
Please 1et us know if we can be of any assistance to you；we will be delighted to help．祝吉星高照，前程似锦。
We wish you the very best of 1uck and a prosperous future．我们从飞利浦服装公司得知贵公司商号与地址，特此来函，希望能同贵公司发展商务关系。
We have obtained your name and address from Philip Clothing Company，and we are writing to enquire whether you would be willing to establish business relations with us．多年来，本公司经营鞋类进口生意We have been importers of shoes for many years．目前想扩展业务范围。
新编商务英语函电（束光辉）课后习题答案
第三课1. Put the following terms or phrases from English into Chinese or vice versa.(1) workmanship 制作工艺，作工 (2) catalogue 目录，商品目录 (3) consular 领事的 (4) price list 价目单 (5) specialize in 专门从事…… (6) push the sales of 打开……的销路；推销……(7) 另封邮寄另封邮寄 to send in separate mail (8) 开始（某种关系）开始（某种关系） to establish the relationship in… (9) 按照他们的要求按照他们的要求 at their request(10) 为了打开中国市场 in order to access to Chinese market (11) 稳定财政状况 to stabilize financial performance (12) 享有极佳的声誉 enjoy very good reputation2. Fill in the blanks of the following letter with the words given below, and change the form when necessary. (skipped)3. Complete the following sentences with the Chinese given in the brackets.into trade relationship with your company (愿would like to enter(1) We与贵公司建立贸易关系) on the basis of equality and mutual benefit.(2) It will be highly appreciated if you handle this matter immediately (立即着手此事).(3) If your price is reasonable, we trust we can keep placing large orders regularly (长期大量订货).(4) Our products are well known for their superior quality and fine以质量上乘、工艺精湛而闻名), and have enjoyed greatworkmanship (以质量上乘、工艺精湛而闻名在国内外).popularity both at home and abroad (借此机会) to introduce ourselves as a(5) We take this opportunity (专营电stated-owned corporation specializing in electronic equipment (子设备).(6) We would like to write to you and see if we can establish business relations with you by the commencement of some practical transactions (通过开始几宗实际的交易).owe your name and address to the Commercial Counselor's Office of(7) Wethe Chinese Embassy in your country (承蒙驻贵国的中华人民共和国大使馆商务处告知贵方公司的名称和地址) who informed us that you are in themarket for men's apparel.(8) We would like to introduce ourselves to you as one of the leading兹介绍本公司为中国最大的丝绸出口exporters of silk products in China (商之一), having relations with more than 100 countries and regions in theworld.同这里的所(9) We are closely related with all the distributors here (有经销商关系密切), and feel sure we can sell large quantities of your goods if we get your offers at competitive prices.4. Translate the following letter into English.Dear Sirs:of ourto the Commercial Counselor's Officeand addressWe owe your namecountry's Embassy in Paris and learned that you are interested in doing business in China.We take this opportunity, therefore, to introduce ourselves as one of themajor distributors in China dealing in communications equipments. Wewould appreciate it if we can receive your price list and catalogue and we would also like to study the prospect of your products in our market.Looking forward to your early reply.Faithfully yours,Signature5. Writing practiceDear Sir or Madam:On the recommendation of Chamber of Commerce in Beijing, we learned withpleasure the name and address of your company.We would like to introduce ourselves as an established business firm in our region engaged in the import and export of electric motors. We hope we can enter into regular trade relationship with you. Now we are sendingyou separately a copy of our catalogue and welcome your enquiry if you are interested in any of the items in it.We shall always be happy to hear from you and will carefully consider anyproposals likely to lead to businesses between us.Yours faithfully,Signature,第四课1. Put the following terms or phrases from English into Chinese or vice versa.特价，特别折扣(1) special price discount最新价目单(2) latest price list(3) cash payment现金支付形式发票(4) pro forma invoice针对，关于(5) in response to传单，小册子(6) pamphlet(7) 现货供应 supply from stockEnclosed is …(8) 随函(9) 大宗交易 to deal in bulk(10) 经营范围 business scale(11) 货物已售 goods sold(12) 操作指南 instruction, manuscript, user g2. Fill in the blanks of the following letter with the words given below,and change the form when necessary.(skipped)3. Complete the following sentences with the Chinese given in the brackets.(1) The Showner Co. Ltd. informs us that you are the most famous最著名的男女衬衫生产厂商) manufacturer of men’s and women’s shirts. (最著名的男女衬衫生产厂商latest illustrated catalogue and price list (随(2) We are enclosing our函附寄我方最新的图解目录和价格单) giving the details you asked for.用(3) We would like to point out that we usually pay by L/C at sight (即期信用证付款) which will be agreeable to you.(4) The illustrations will also give you information about our other我们其他出口产品的信息) in which you will be interested.exports (我们其他出口产品的信息in your area.Because of(5) Our products are enjoyinga high reputationtheir high quality and reasonable pricing (质优价廉), you can be sure they帮您开拓市场).will help you excess to new markets ((6) If you have goods in stock (有现货), please tell us the quantity and最低的FOB上海报价).the most favorable FOB Shanghai price ((7) Some of our clients are very interested in your products (对贵方产品很感兴趣) and wish to learn about your quotation for the following 得到贵方对以下产品的报价).products (得到贵方对以下产品的报价(8) Shipment will be made within 3 weeks beginning from the date of自接受订单日起).accepting the order ((9) As requested in your letter of February 27, 2007, we are now sending you the pro forma invoice in quadruplicate (寄上形式发票一式四份) for ourBCL Receiver T-34.(10) However, we have to point out that all the contents you fill in are对我方不具有任何约束力).not binding on us (5. Translate the following reply letter into English.Dear Sir:Microwave oven SU472This is to confirm our phone call this morning, which is in response to your phone call of June 17 requesting our quotation for microwave oven SU472. In our call this morning we offered you 3000 sets of microwave ovenSU472 at the price of US$ *** FOB Shanghai, to be shipped during August and September 2007. Our offer is firm, subject to our receiving reply before July 20.Please note that we are offering you the most favorable price and we willnot accept any counteroffer.As to our product, we also want you to understand that we have sent out offers to other parties on our stock. By agreeing on more reasonable terms,however, you are still likely to reach the deal.Recently, as you know, prices of raw materials are on a rapid rise, whichwill definitely lead to an increase in the price of ovens. Prompt reply on your part, therefore, will surely bring you the benefit of price rise.Yours faithfully,5. Writing practice.Situational writing 1Beijing Hardware Import and Export Co. LtdTiananmen Square #1, Changan RoadBeijing, 010000Beijing, China010********January 6, 2008Sales departmentHard Dealer Corp.Long Road #8, JKB 567Rome, ItalyDear Sir or Madam:We learnt from our Commercial Counselor’s Office in Rome that you are the most important dealer in hardware in Italy. We would like to establishregular business relationship with you and extend business cooperation between our two companies.We are a state-owned enterprise in Beijing, China. We have been doing business with companies from many countries for 25 years. We are mainly dealing in hardware.We will be appreciative if you send us the data about you quotation, discount, range of hardware products. It would be much appreciated if youcan enclose the pricelist and catalogue in your reply.Looking forward to establishing direct business relation with you.Yours faithfully,Adam SmithSales ManagerSituational writing 2 -- A reply to the letter on Page 66.Dear Mr Robert John:We are glad to read you letter requesting our quotation for steal cleats.We can offer you our cleats at the price of US$ ** per kilogram CFR Liverpool. Enclosed are our price list and some brochure about our products. We are also sending you by airmail samples of our products.We can assure you that you have made the right choice because we are the largest supplier in Europe of all kinds of cleats with a very long history.Our products have always enjoyed very good reputation and are sold all over the world in more than 120 countries. You can count on us for the most reliable supply.We are looking forward to your early order, and cordial cooperation as well.Sincerely yours,Jack Brown Sales managerSituational writing 3Dear Sir or Madam:We learned you name and address in a magazine that you are a well established dealer in information technology products in India.We are the largest importer of digital products in this region and are interested in establishing business relationship with you.We will appreciate it if you can quote us your best CIF C5% Tokyo price. We would also like you to send us samples and catalogue.Looking forward to your favorable reply soon.Yours faithfully,SignaturePurchasing manager第五课1. Put the following terms or phrases from English into Chinese or vice versa.市场调查(1) market survey做出让步，妥协(2) make a concession有效性; 正确性; 合法性；(3) validity利润率；毛利率(4) margin of profits对……有约束力(5) binding on确盘，实盘(6) firm offer(7) 减价7% reduce the price by 7%; cut the price(8) 副本 a copy of; a duplicate ofship timely; to ship in time; prompt shipment(9) 及时装运 to(10)试订单 a trial orderreach an agreement; to enter into an agreement(11)达成协议 to(12)提出建议 to put forth a suggestionin the blanks of the following letters with the words given below,2. Filland change the form when necessary.(skipped)3. Rearrangethe following sentences in logic order to make them a perfectletter.(skipped)4. Translate the following letter into English.Dear Sirs:Thank you very much for you enquiry of October 29 and we are glad to learnthat you want to establish trading relationship with us. In compliancewith your request, we are now sending you the following firm offer, whichis effective subject to your reply reaching us by November 24, 2006.Specification: "Showner" brand man's pajamasQuantity: 30,000 setsPrice: US$40, CFR MilanPayment: confirmed, irrevocable L/C with sight draftShipping: January 2007We believe the above terms will be acceptable to you. The market is most likely on the rise, so early placement of order would be favorable to you.Hope we can receive you order soon.Faithfully yoursSignature5. Translate the following letter into Chinese.敬启者：贵公司2006年10月6日针对我方BNT-3型电锯的询盘收悉。
外经贸商务英语函电课文翻译及练习答案(L1-L8)
Chapter II Establishing Business RelationsLesson One Developing Client BaseChinese Version:敬启者：我方从贸易向导网获悉贵方行名与email地址，并得知你方需求购圆珠笔。
我们在此介绍本公司及产品，以期与你方建立业务关系。
我们专营圆珠笔的生产和出口已超过六年，我们的产品品种多样，质量上乘，价格极具竞争力。
欢迎登录我们的网站了解我公司概况及最新产品信息。
如果你对我们任何产品感兴趣，请告知，我们乐意提供详情。
作为积极的制造商，我们每月都有推出新产品。
如果你们感兴趣，我们乐意定期为你们提供新信息。
谨上Key to ExercisesI. Translate the following expressions into Chinese or vice versa:1.进出口2.建立业务关系3.想要购买4.贸易向导5.最新设计6.specialize in7.be of interest to8.be on the market9.manufacturerpany profilesII. Fill in each of the following blanks with a proper preposition：1. in, for2.of, of, to3.into,with,in,of4.from,of, in, with, for, of5.of,ofIII．Fill in the missing words in the following blanks with the first letter given：introduce, range, attach, trust, items, interest, interested, receiving, which,quotationsIV. Translate the following sentences into Chinese:1.伦敦史密斯有限公司向我们介绍，贵公司是纺织品的主要进口商。
商务英语函电复习
函电综合复习一．短语和术语1.sell well 畅销2.V AT 增值税3.with keen interest 殷切地4.general manger 总经理5.in advance 提前6.inside name and address 封内姓名和地址7.free distribution 分销8.总公司head office9.有限公司corporation limited(Corp.Ltd.)10.中国出口商品交易会Chinese Export Commodities Fair11.大进口商 a leading importer business12.商品合同commodity contract13.查询direct inquiries to14.中国银行Bank of China15.采购部purchase department16.商务活动business activites17.第一商业银行the First Commercial Bank18.a most reliable importer 最可靠的进口商19.be obliged for sth. 感激……20.cash register 收款机21.line of business 经营范围22.handle business machines 经营商业机器23.随函附寄enclose herewith24.借此机会take this opportunity25.一俟收到upon receiptof26.经营deal in27.商务经验business experience28.极佳的声誉an excellent reputation （good standing）29.应您的要求as your request30.查询refer to31.通过回信by return mail32.owe…to…归功于33.with full details 详细地34.in the near future 在不久的将来35.be obliged for your introduction 感谢您的介绍36.Bank of China 中国银行37.Cash Register 收款机38.be experienced in 在……有经验39.start business relations 开启业务关系40.be of interest to sb.41.objective information 客观信息ply with 顺从43.subject to 以……为准44.irrevocable & confirmed L/C 不可撤销保兑信用证45.a large demand for46.take into consideration47.proforma invoice 形式发票48.make an enquiry49.main business 主要业务50.result in 导致，结果51.purchase division52.报盘53.联系某人54.长期合作伙伴55.详细资料56.关于此事57.按照您的要求58.按惯例59.下订单60.有前景的市场61.另封寄上62.二．选择填空1．We plan to introduce your new products our market.A fromB intoC atD with2.In this case, we prefer the goods in small bags.A packB packedC packingD to pack3.None of the buyers interested in you computers.A isB areC is toD were4.We sell the shoes US dollars instead of Pound Sterling.A withB ofC inD at5.Which is more difficult, import business or export business?A doB doingC madeD making6.We look forward to your early reply.A hearB receiveC acceptingD receiving7. We wish to establish business with you.A relationB relationshipC relativesD relations8. We are obliged to you your full cooperation.A toB forC ofD with9.We regret such a mistake.A makeB madeC having madeD being made10.The shop paper and stationery.A buysB appreciatesC handlesD contacts11 We anticipate your _________us some samplesA.sendB. sendingC. sentD./12.For more information, please ________Industry & Commerce Bank of China.A./B. contactC. contactedD. to contact13. We owe your name to the First Commercial Bank your end.A.atB. byC. inD. on14. We shall see what items are interest to us.A.ofB. toC. forD. with15. We shall send you separate cover our latest catalogue and pricelist.A.OnB. underC. withD. in16. Your early reply would be much .A.appreciateB. appreciatingC. appreciatedD.appreciation17. Thank you for your letter and your interest our products.A.forB. toC. withD. in18. Mr. Anderson will arrive here at 12:00. We should him at the airport.A.receiveB. meetC. acceptD. meeting19. We understand that you are well experienced in the export of engineering equipment service.A.ofB. inC. withD. for20. We owe your name and address Paul Yana, manager of the Newman Co., Ltd in the US.For B. to C. with D. at21.We in canned food, wild vegetables and milk products.A.specialB.speciallyC.specializeD.specialized22.A customer of ours who is interested in your native produce (土产品) has us an enquiry 1000 kg of mushroom.A. made, forB. given, withC. faxed, ofD. sent, to23.We__C___ know the minimum export quantity per color and per design.A. should likeB. had better toC. would like toD. shall wish24.We are very much___C___ in your bamboo products____ the recent Guangzhou Trade Fair. Please send us details of your export terms.A. interesting, ofB. interest, inC. interested, atD. interests, on25.We would like to have __ B__information about your business application software advertised_____ the September 26’s newspaper Business Week.A. farthest, ofB. further, inC. farther, aboutD. furthest, on26.If the price is__A_____ us, we would sign a long-term contract with you.A. acceptable toB. received byC. reached toD. accept by you27.We___D___ this_____ a good start for long-term friendship.A. wish, isB. hope, isC. wish, mustD. hope, will be28.We shall____C____ it if you_______ us the prices for footballs on the CIF France basis.A. be glad, make quotationB. be pleased, have quotationC, appreciate, quote D. be appreciated, quote29.If your___C___ prices are offered, we are interested_______a large order for your electric cookers.A. are reasonable, placeB. competitive, placingC. workable, to bookD. are best, in book30.We are looking_____A__ your_______ .A. forward to, immediate replyB. to forward, early replyC. to forward, prompt replyD. forward to, reply favorable三．英汉互译1.收到你方2002年5月16日函，谢谢。
商务英语函电（课件+答案）李蕾I...
商务英语函电（课件+答案）李蕾I...习题答案Unit One Business Letter-Writing and Its LayoutPart Four: ExercisesI. Answer the following questions:1. Generally speaking, the functions of a business letter may be said to be:1) To ask for or to convey information;2) To deal with matters concerning negotiation of business;3) To confirm cables, telexes, telephones or face-to-face talks, especially importantones2. Because at present many business messages are sent by way of fax or e-mail, andthe language and the style used in fax and e-mail are quite similar to those used in the traditional letter, letter-writing is again considered quite important in our business activities, other than telexes or telegrams.3. An effective business letter requires of our writers good English and basicknowledge of international trade business.4. They are the basic principles of good business letters, which are commonly called “the seven C’s”, i.e. 1) Consideration; 2) Courtesy; 3) Clarity; 4) Conciseness; 5) Concreteness; 6) Correctness 7) Completeness.5. The “You-attitude” means that we should prepare every message with the reader inmind and try to put ourselves in his place. To put it more clearly, we should try to see things from his point of view, visualize him in his surroundings, see his problems and difficulties and express our ideas in terms of his experience.6. Conciseness means saying what you have to say in the fewest possible wordswithout losing clarity, courtesy, completeness and good English.7. They are the older/conventional indented style and the modern/fashionable blockedstyle.8. The features of the indented letter style are as follows:1) Each paragraph is indented four spaces.2) “Closed Punctuation” is used.3) The complimentary close is centered, and so is the signature.The features of the blocked letter style are as follows:1) All typing lines begin at the left margin.2) “Open Punctuation” is more often used than “Closed Punctuation”.3) At times the date is placed in its usual position on the right.9. There are seven basic parts in a business letter. They are: 1) the Letterhead, 2) theDate, 3) the Inside Name & Address, 4) the Salutation, 5) the Body (the Message), 6) the Complimentary Close, and 7) theSignature.10. The business letter must be dated. An undated letter has no legal force.11. 1) J. B. Peterson & Co.12. The first paragraph usually refers to previous correspondence; the paragraphs thatfollow will contain further details of the subject and the closing paragraph is a statement of your intentions, hopes or expectations concerning the next step.13. The “Identification Marks”means the initials of the signer of the letter and theinitials of the typist, it is usually typed at the lower left margin (two lines) below the typed name of the signer.14. We should have the “Enclosure Notation”on our stationery if we are to attachsomething to our letter since this notation is useful not only to those sending the mail but also to those receiving it. If the letter shows that there is an enclosure, the person folding the letter is reminded to include it and the person opening the letter can easily check to be sure that the enclosure is included. This is done also for filing purpose.15. The essential elements on our business envelope are: 1) the return address; 2) theoutside name and address; 3) the stamp.II. Multiple choice:1. B2. C3. A4. D5. D6. B7. A8. C9. D10. DIII. Fill in the blanks with appropriate words:1. 1) Consideration2) Courtesy3) Clarity4) Conciseness5) Concreteness6) Correctness7) Completeness2. Good, straight-forward, simple3. 1) the indented style2) the blocked style4. 1) the Letterhead2) the Date3) the Inside Name & Address4) the Salutation5) the Body (the Message) 6) the Complimentary Close7) the Signature5. good English6. legal force/authority7. a personal element8. legal force/authority9. 1) return address2) outside address3) envelope10. “You-attitude”IV. Arrange the following in the form of a letter, and then write an envelope for it:Sichuan Provincial Textiles Import & Export Corporation182 Jianghan Road, 610031,Chengdu, Sichuan, ChinaTel: 028-******** Fax: 028-********E-mail:****************Web-site: /neic/gsjj.htmFebruary 23, 2009The Pakistan Trading Company15 Broad StreetKarachiPakistanAttention: Import Dept.Dear Sirs,Subject: First EnquiryYour name and address have been given to us by ABC Co., London as a prospective buyer of Chinese Silk Piece Goods. As this item falls within the scope of our business activities, we shall be pleased to enter into direct trade relations with you.To give you a general idea of the various kinds of silk piece goods now availablefor export, we enclose a pamphlet and a pricelist for your reference. Quotations and sample books will be airmailed to you upon receipt of your specific enquiry.We look forward to your favorable reply.Yours faithfully,Sichuan Provincial Textiles Import & Export Corporation(signature)Li PingMagagerEnc. As StatedV. Fill in the missing parts:16 October, 2009 ManagerABC Co.123 Fifth AvenueNew YorkU.S.A.Dear Madam or Sir,Subj:/Re: Mr. Jack Harper’s AddressOur Sales Manager, Mr. Jack Harper, will be in New York on business for ten days. His address is as follows:…We should be glad if you could contact him directly.Yours faithfully,(signed)Encl.c.c.VI. Translate the following into Chinese:1. 信⽂是你的主题的⼀种书⾯形式。
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Content Words Text Exercises
Lodging a Claim for Delay in Shipment
•
BTW, the goods have missed the good season for us. We'll reserve the right to ask the compensation for this load from you. According to the international trade operations, making booking is before loading. Would you pls explain why?
USD640.00 and make payment by remittance.
• Please forgive our fault and we assure you that we’ll offer better service in the future.
• Yours sincerely,
5. We reserve the right to claim damages.
1
2
3
4
• 敬启者：
• 我方刚刚收到上海商检局的检验报告，证明所有苹果汁 每桶少一至五公斤，共减少二百七十公斤。由于外桶完好无
损，显而易见，苹果汁估计装运前就不够重量。在这种情况
下，我方不得不向贵方提出四十美元的索赔，另加检验费用。 • • 现随信附上第FB(12)046号商检报告，希望早日解决这
Notes
• 我们保留索赔损失的权利。
We reserve the right to claim damages.
operation n. 操作；经营； • The operation of this machine is simple.
Notes
• He is engaged in the operations of cotton futures.
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Content
Байду номын сангаас
Lodging a Claim for Delay in Shipment
Words and Expressions
load bear
装载; （装载的）货物 支持，承受；承担 顺便
Words Text Exercises
reserve
保留；预订 操作；经营
operation
BTW = by the way
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由中国商检局所作的调查显示破损是由于包装不妥造成的。
3. The investigation made by the China Commodity Inspection Bureau has revealed that the damage resulted from improper packing.
你方所投诉的事情现正在调查当中，如果是我方的过失 我们会对此负责。
4. What you complained about is now under investigation and we shall take responsibility fro it if it’s our fault.
我们保留对破损索赔的权利。
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对于此延误我们感到很抱歉，这是由于我们不能控制的原 因造成的。
1. We are sorry about this delay, which was due to circumstances beyond our control.
这些色差是正常并且可允许的，因此我们不考虑你方的索 赔。
2. Such color deviation is normal and permissible; therefore, we are unable to consider your claim.
一问题。
谨上
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• Dear Sirs, • With reference to your letter of …, in which a claim
was lodged for a short delivery of 270 kilograms of Apple
Juice, we wish to express our deepest regret over the serious mistake.
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Content
Lodging a Claim for Delay in Shipment
飞星进出口贸易有限公司向雄立实 业公司购买了5000件圣诞礼品，但 是，因为雄立实业公司不能如期发 货，并且不能按合同要求发直达船， 所以飞星进出口贸易公司写信要求 对方赔偿损失。
Words Text Exercises
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Content Words Text Exercises
Lodging a Claim for Delay in Shipment
Exercise I
• Fill in the blanks with the following word or words.
Exercise II
• Translate the following sentences into Chinese.
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Hope you understand and looking forward to hearing from you asap.
Thanks & Kind regards,
bear v. 支持，承受；承担 • You should bear all expenses.
• Generally speaking, buyers bear the charges of
damaged at sea. We must prepare our claim and send it to _________
the underwriter to secure payment. lodge a claim for delay in shipment. • 2. We’d like to _____________ consult my head office before I can give you a • 3. I’ll have to ________ settled answer. ______ friendly negotiations • 4. Dispute should first be settled by ___________________. • 5. We would request you to ship the goods next week because in urgent them. need of we are ________________
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新编国际商务英语函电
packing. • 额外费用由卖方负担。 • The additional expenses will be borne by the sellers.
Notes
reserve v. 保留，保存；预约，预订 • These seats are reserved for special guests.
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Content Words Text Exercises
Lodging a Claim for Delay in Shipment
• Dear Jason, • Re: 5000 pcs of Christmas Gifts • As we talked with you over the phone, the load of Order No. 52733 can be shipped to Hong Kong next week and then transported to Sydney. • However, we will ask you to bear the additional cost, not less than RMB 25,000.00, for collecting goods from Hong Kong to Sydney. Because we required in the contract that you ship the goods from Shenzhen to Sydney directly by Oct. 15, and we've already sold this load to our client.
Exercise III
• Translate the following letter into Chinese.
Exercise IV
• Draft a reply to the above letter according to the following points.
• 1. The shipment from Japan has been partially lost and
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The mistake occurred as a result of staff shortage
during the busy season and the fact that the goods were not weighed carefully. We will accept your claim for