空姐空乘常用语英语词汇和句子
空乘服务常用语
空乘服务常用语您好，欢迎。
Good morning (afternoon,evening) sir,welcome aboard.是，对。
Yes, I see.请。
Please.是，马上就去。
Yes,I’m going away right now.很报歉（对不起）。
I’m sorry.让你久等了。
Thank you for waiting (sir)。
是，马上给您拿来。
I’ll get one for you in just a moment.打扰了（过意不去）。
Excuse me.知道了（不知道）。
Yes, I know (No, I don’t know).是您叫我吗？Did you call me不清楚，马上查询。
I’m not sure, I’ll cheak it.不客气。
It’s my pleasure.谢谢。
Thank you very much.托您的福。
Thanks to you.祝您旅途愉快。
I hope enjoy your flight.空乘人员须知专业术语承运人：包括填开客票的航空承运人和承运或约定承运该客票所列旅客及其行李的所有航空承运人。
第一承运人：提供第一航段运输的承运人。
承运条件：承运人对其运输做出限定。
出票航空公司：填开客票或以其名义填开客票的航空公司。
旅客：经承运人同意在民用航空器上载运除机组以外的任何人。
航班：飞机按规定的航线、日期、时刻进行的定期飞行。
航段：一次规定飞行中，旅客自登机点至下机点的旅程部分。
航程：旅客旅行的整个过程。
章程：占到点之间的运输。
来回程：从出发地至目的地并按原航程返回原出发点的运输。
联程：旅客乘坐两个（含）以上的航空运输。
国内航空运输：根据旅客运输合同，其出发地、约定经停地和目的地均在中华人民共和国境内的航空运输。
国际航空运输：当事人订立的航空运输合同，无论运输有无间断或者有无转运，运输的出发地点、目的地点或者约定的经停地点之一不在中华人民共和国境内的运输。
空姐常用英语口语
空姐常用英语口语空姐经常要接触不同国家的人，英语口语肯定少不了的，下面整理了一些空姐常用英语口语，欢迎大家阅读！空乘英语——起飞前(before take-off)1. Morning， madam(sir)。
Welcome aboard!早上好，女士(先生)。
欢迎登机!2. May i introduce myself， I'm ___， the chief purser of this flight.请允许自我介绍。
我叫___，本次航班的`乘主任务长。
3. Morning，sir. Welcome aboard. business class or economy?早上好，先生。
欢迎登机。
坐公务还是经济舱?4. Follow me， please. Your seat is in the middle of the cabin.请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side —— here you are， sir.是左边靠走廊座位——这是您的座位。
6. I'm afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。
7. Excuse me for a second， I'll check.请稍等一下，我查查看。
8. The plane is about to take off. please don't walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in hongkong is not so good. It has been delayed.你知道香港的天气不太好，飞机延误了。
空中乘务员口语
空中乘务员口语随着航空业的快速发展，空中乘务员作为航空公司与乘客之间的桥梁，扮演着极其重要的角色。
他们需要具备良好的口语能力，能够用流利而地道的英语与乘客进行有效的沟通。
本文将介绍一些空中乘务员在工作中常用的口语表达方式。
1. 问候与欢迎在乘客登机前，空中乘务员通常会用以下口语表达方式来问候与欢迎乘客：- Welcome aboard!（欢迎登机！）- Good morning/afternoon/evening, ladies and gentlemen.（早上/下午/晚上好，女士们先生们。
）- How are you today?（您今天好吗？）- Thank you for choosing our airline.（感谢您选择我们的航空公司。
）2. 安全说明安全说明是空中乘务员工作中最重要的一部分。
以下口语表达可用于向乘客介绍安全注意事项：- Ladies and gentlemen, welcome onboard. Please pay attention to the safety demonstration.（女士们先生们，欢迎登机。
请注意安全演示。
）- In the event of an emergency, please remain calm and follow the crew's instructions.（在紧急情况下，请保持冷静并遵循机组人员的指示。
）- Fasten your seat belt and make sure it is securely fastened low across your hips.（请系好安全带，并确保它低垂地紧固在你的腰部。
）- Oxygen masks will drop down from the overhead compartments. Pull the mask down to start the flow of oxygen before assisting others.（氧气面罩将从上方行李舱掉下来。
航空服务用语
航空服务人员日常专业用语（一）发布: 2011-5-11 21:21:32 | 来源: | 编辑: | 查看: 760次1、欢迎您乘坐南航班机。
it’s nice to have you aborad china southern airlines.2、请出示您的登机牌。
may i see your boarding pass?3、我来为您引座。
i’ll show you your seat.4、请随我来。
follow me,please.5、我帮您拿行李好吗？may i help you with your bag?6、为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。
you should take your assigned seat,for the plane must keep its balance when it takes off.7、这是呼叫钮，如果需要我们帮忙，请按一下。
this one is the call button,if you need us for anything,please push it.8、请将您的椅背调直。
please put the back of your seat in an upright position.9、让您感到舒适是我们的职责。
10、请把您的箱子放在行李架内。
please put your box in the overhead bin.11、您不能把行李放在这儿，过道不能堵塞。
you may not leave the baggage here.the aisle shouldn’t be blocked.12、由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。
the flight has been delayed due to some mechanical troubles.the engineers are making a careful examination of the plane.13、由于地面有雾，本次班机将延误约两小时。
空姐常用英语口语
空姐常用英语口语 空姐经常要接触不同国家的人，英语口语肯定少不了的，下面整理了一些空姐常用英语口语，欢迎大家阅读！ 空乘英语——起飞前(before take-off) 1. Morning，madam(sir)。
Welcome aboard! 早上好，女士(先生)。
欢迎登机! 2. May i introduce myself，I'm ___，the chief purser of this flight. 请允许自我介绍。
我叫___，本次航班的乘主任务长。
3. Morning，sir. Welcome aboard. business class or economy? 早上好，先生。
欢迎登机。
坐公务还是经济舱? 4. Follow me，please. Your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side —— here you are，sir. 是左边靠走廊座位——这是您的座位。
6. I'm afraid you are in the wrong seat. 20c is just two rows behind on the other aisle. 恐怕您坐错位子了，20c正好在那边走廊的后二排。
7. Excuse me for a second，I'll check. 请稍等一下，我查查看。
8. The plane is about to take off. please don't walk about in the cabin. 飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in hongkong is not so good. It has been delayed.。
空姐常用英语口语100句
空姐常用英语口语100句1 I want a package deal including airfare and hotel.我需要一个成套服务，包括机票和住宿。
2 I’d like to change this ticket to the first class.我想把这张票换成头等车。
3 I’d like to reserve a sleeper to Chicago.我要预订去芝加哥的卧铺。
4 I won’t check this baggage.这件行李我不托运。
5 I’d like to sit in the front of the plane.我要坐在飞机前部。
6 I missed my train.我未赶上火车。
7 I haven’t nothing to declare.我没有要申报的东西。
8 It’s all personal effects.这些东西都是我私人用的。
9 I’ll pick up ticket at the airport counter.我会在机场柜台拿机票。
10 I’d like two seats on today’s Northwest Flight 7 to Detroit, please.我想订两张今天西北航空公司7班次到底特律的机票。
11 We waited for John in the lobby of the airport. 我们在机场的大厅里等约翰。
12 I’d like to buy an excursion pass instead.我要买一张优待票代替。
13 I’d like a refund on this ticket.我要退这张票。
14 I’d like to have a seat by the window.我要一个靠窗的座位。
15 You have to change at Chicago Station.你必须要在芝加哥站转车。
机场空乘服务实用英语对话及词汇
机场空乘服务实用英语对话及词汇英语作为一门国际通用语,在21世纪已经向着多元化、多功能化的方向发展。
店铺整理了机场空乘服务实用英语，欢迎阅读!机场空乘服务实用英语一航班相关Flight Number, Flight No. 航班号Gate 登机口North 北South 南East 东West 西Level 1 第一层(楼)Level 2 第二层(楼)Level 3 第三层 (楼)Shuttle 机场小巴Baggage Claim 行李认领Connecting flights counter 转机服务台Boarding Pass 登机牌Exit 出口Emergency Exit 紧急出口(只用作紧急状况时)Terminal 机场终端出口Telephone 电话Northwest Airlines 美西北航空公司Restroom 洗手间Men's 男洗手间Gentleman 男洗手间Women's 女洗手间Ladies女洗手间Airport 机场Air China 中国国航Air Ticket 飞机票Arrival 抵达Belt 带, 传送带Date 日期Time 时间Departure 出发Domestic 国内Take off 起飞Customer 顾客, 乘客Elevator, Lift 电梯Employee Only 只限工作人员进入Information 信息Information Center 问讯处International 国际No Entry 勿进No Smoking 严禁吸烟China 中国Chinese 中国人Customs 海关机场空乘服务实用英语二AExcuse me, sir. What would you like to eat, Chinese food or western food?打扰一下，先生您要点什么，中餐还是西餐?BI'd like to have Chinese food.我要中餐。
空乘常用英语,提高空姐的英语水平
空乘常用英语,提高空姐的英语水平空乘常用英语1.相关词汇(1)aircraft (2) belly机腹(3)nose gear鼻轮(4) retractable landing gear 伸缩起落架(5)rudder 尾舵(6)propeller 推进器(7)wing 机翼(8)fuel 油料(9)tank 油箱(10)radome 雷达(11) fuselage 机身(12)break-in area 逃生窗(13)undercarrage bay 货舱(14)air brake 煞车(15)panel 仪表板(16)flight deck(cockpit) 前舱(17)galley 厨房(18)seat belt安全带(19)slide 充气滑梯(逃生用) (20)survival kit(first aid kit) 救生品(21)water extinguisher 灭火器(22)dry chemical extinguisher 乾粉灭火器(23)latch 栓子(24)tray table 餐桌(25)smoke hood 防烟面罩(26)waste bin 垃圾桶(27)grab handle 扶手(28) sink 水槽(29)observers seat 观察位(前舱) (30)telescopic viewer 门孔(31)soap dispenser 给皂器(32)bassinet婴幼儿睡床(33)ditching水上迫降(34)water evacuation 水上逃生(35)land evacuation 陆上逃生(36)axe 斧头(在驾驶舱) (37)trolly 餐车(38)torch 手电筒(39)armrest 扶手(40)reading light阅读灯(41)call button呼叫钮(42)air traffic control 航路管制(43)control tower 塔台(44)operation & dispatcher 签派员(45)cruise 平航(46) runway 跑道(47)taxiway 滑行道(48)I.D.L 国际日线(49)time zone 时区(50)estimated time of arrival (ETA)预计到达时间(51) estimated time of departure (ETD)预计起飞时间(52)apron围裙(53)jet lag 飞机时差症(54)tail wind 顺风(55)head wind 逆风(56)jetway(passenger bridge) 空桥(57)crew 机组员(58)infant 婴儿(59)unaccompanied minor(UM)没有家长同行ㄉ小孩(60)briefing 任务提示(61)home base 基地(62)pilot(captain) 机长(63)co-pilot(first officer)副机长(64)clear air turbulence 晴空乱流(65)air current气流(66)non-endorsable 禁止转让(票)(67)stand-by 地面待命(68)stop-over 中站停留(69)layover 外站过夜(70)refueling stop 加油停留(71)transit passenger 转机旅客(72)waiting lounge 候机室(73)baggage inspection 行李检验(74)hand baggage 手提行李(75)umaccompanied baggage 托运行李(76)custom 海关(77)quarantine 检疫(78)immigeration 移民局(79)baggage tag 行李签(80)connection 班机接驳(81)destination 目的地(82)free baggage allowance 行李重量限制(83)general declaration 舱单(84)load factor 载客率(85)on time performance 准点率(86)LOST-N-FOUND 失物招领(87)confirmation 确定(88)reissued ticket 重开的票(89)passenger manifst 旅客名单(90)wheelchair 轮椅(91)ground staff 地勤(92)take off 起飞(93)live vest救生衣(94)non-stop flight 直飞班机(95)immigration card 入境表格(96)terminal航空站(97)hijack 劫机(98)demonstration 示范(99)evacuate 疏散(100)traffic congestion 航路拥挤2. before take-off 起飞前/登机后1. morning, madam（sir）. welcome board!早上好，女士（先生）。
2021年空乘服务常用英语口语
空乘服务常用英语口语1. morning, madam(sir). wele board!早上好，女士(先生)。
欢迎登机!2. may i introduce myself, i''m ___, the chief purser ofthis flight.请允许自我介绍。
我叫___，本次航班的乘主任务长。
3. morning, sir. wele aboard. business class or economy?早上好，先生。
欢迎登机。
坐公务还是经济舱?4. follow me, please. your seat is in the middle of the cabin.请跟我来，您的`座位在客舱中部。
5. an aisle seat on the left side ------ here you are, sir.是左边靠走廊座位------这是您的座位。
6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。
7. excuse me for a second, i’ll check.请稍等一下，我查查看。
8. the plane is about to take off. please don''t walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。
9. you know the weather in hongkong is not so good. it has been delayed.你知道香港的天气不太好，飞机延误了。
10. air china flight ca937 leaves at 0730 in the morning.中国国际航空公司ca937航班，上午7：30起飞。
航空客服英语笔记摘抄(3篇)
第1篇一、基本问候与介绍1. Good morning/afternoon/evening, sir/madam. Thank you for calling [航空公司名称]. How may I assist you today?（早上/下午/晚上好，先生/女士。
感谢您拨打[航空公司名称]的电话。
今天我能帮您什么忙？）2. Hello, this is [您的名字] from [航空公司名称]. How can I help you?（您好，我是[您的名字]，来自[航空公司名称]。
我能帮您什么？）3. Good day! I'm [您的名字] from [航空公司名称]. How may I assist you?（您好！我是[您的名字]，来自[航空公司名称]。
我能帮您什么？）二、航班查询与预订1. Can I have your name and ticket number, please?（请告诉我您的名字和票号。
）2. To check the flight schedule, please provide the date of departure and destination city.（为了查询航班时刻表，请提供出发日期和目的地城市。
）3. The flight [航班号] from [出发城市] to [目的地城市] departs at [起飞时间] and arrives at [到达时间].（从[出发城市]飞往[目的地城市]的[航班号]航班于[起飞时间]起飞，[到达时间]到达。
）4. We have a limited number of seats available on this flight. Would you like to make a reservation?（这趟航班还有少量座位，您需要预订吗？）5. To book a flight, please provide your full name, contact information, and payment details.（为了预订航班，请提供您的全名、联系方式和付款详情。
空乘常用语
空乘常用语一、乘客与飞机工作人员international passenger国际旅客domestic passenger国内旅客connecting passenger转机旅客transit passenger过境旅客stand-by候补旅客no-show误机者unaccompanied passenger无人陪伴儿童handicapped passenger残疾旅客departing passenger出港旅客arriving passenger进港旅客flight crew机组人员captain机长pilot飞行员copilot副驾驶员flight engineer飞行机械师stewardess/cabin attendant/air hostess 女乘务员/空中小姐steward男乘务员purser/chief attendant乘务长chief purser主任乘务长air crew空勤人员ground crew地勤人员ground service staff地面服务人员navigtor领航员Main Facilities in the Airport 二、机场主要设备aerodrome/airport飞机场alternate airfield备用机场control tower管制塔台hangar机库fuel farm油库emergency service 急救站localizer航向信标台/定位信标weather office气象站runway跑道taxiway滑行道parking bay停车位置maintenance area 维修区terminal departure building机场大厦/候机楼international departure building 国际航班出港大厦seeing-off deck送客台domestic departure lobby国内线出港候机厅coffee shop咖啡室special waiting room特别休息室quarantine检疫Customs海关emigration control出境检查snack bar快餐部automatic door自动出入门arrival lounge到达大厅departure lounge离港大厅transit lounge过站大厅telephone/telegram/fax room电话/电报/传真间stand-by ticket counter 补票处flight information board 航班显示板check-in counter办理登机手续柜台transfer correspondence 中转柜台carousel旋转行李传送带public address广播室dispatch office签派室police office机场公安局（警察局）boby temperature scanner 体温检测仪medical centre医疗中心escalator自动扶梯elevator（升降式）电梯moving/automatic walkway 自动步道air bridgeairport fire service机场消防队catering department配餐供应部门duty-free shop免税商店airtel/airport hotel机场宾馆VIP room贵宾室main lobby主厅freight building/cargo centre 货运大厦/security centre保安中心imports shop进口商品店entrance入口passenger route旅客通道boarding gate No.18第18号登机桥boarding gate besides No.16 第16号以外登机桥inＦＯＲＭation counter/office问询处lavatory卫生间international arrival building 国际航班到达大厦taxi stand出租汽车站demestic connection counter 国内线联运柜台exit出口hotel and limousine service 旅馆及机场交通服务处limousine stand机场交通车站waiting room休息室exchange and tax payment 兑换及付税Customs personnel海关人员Customs inspection counter 海关检查柜台baggage claim area行李认领区immigration control入境检查plant quarantine植物检疫animal quarantine动物检疫connection counter联运柜台arrival lobby入境旅客休息室security counter安检柜台security check station安全检查站三、A passenger doesn’t take the seat assigned him. ）S:Excuse mesir.May I see your boarding pass?P1:According to my seat number.I think maybe I ought to be seated in the middle of the cabin.But since I got up this morning，I’ve got a slight headache，and my stomach feels a little upset.So I want to take a seat near the lavatory.Wouldit be possible for me to sit here?S:I appreciate your problem.But you should be seated in the assigned seat，in order to ensure proper weight and balancefor the aircraft when it takes off.Would you please go back to your assigned seat for the time being?After it takes off ，you may return to this seat.p1:OK，I see....p2:Excuse me，Miss.Do you mind if I ask you a question?S:Go ahead.P2:The man over there is a friend of mine.I wonder if I could sit next to him.S:Well.Let me try to talk with the girl beside him to change the seat with you.Follow me，please.May I trouble you，Miss?The man over there woule like to sit together with the passenger here.Would you be kindenough to change to another seat?P3:OK，no problem.S:Thank you，Miss.p2:Thanks a lot.S:You’re **.四、常用句子1、Would you like to read these news papers or magazines? 您想看这些报纸或杂志吗2、Would you like anything to drink first?您想先喝点什么3、Here is today’s menu．what would you like to have?这是今天的菜单，你想吃些什么4、Thank you for waiting sirHere you are．Anything more?谢谢，让您久等了。
空乘专用英语
空乘专用英语第一篇：空乘专用英语广播词1.Paging DeparureAttention please：China Eastern Airlines announces the departure of flight MU535 to Hong Kong.Will passengers for this flight please proceed to Gate 10.Thank you.登机广播旅客们请注意：飞往香港的东航MU535次航班，现在开始登机了。
请该航班的旅客到十号门去登机。
mencement of Check-inGood Morning(Afternoon, Evening), Ladies and Gentlemen: Air China flight CA 981 to New York is now ready for Check-in.Passengers on that flight please have your baggage and the tickets ready and proceed to the Air China counter14.Thank you.办理登机手续广播女士们、先生们，早上好（下午好，晚上好）飞往纽约的国航CA981次航班，现在开始办理登机手续。
请旅客们拿好行李和机票，到国航14号柜台办理。
谢谢。
3.Check-in Closing(A)Check-in for Air China Flight CA981 bound for New York will be closing in a few minutes.Passengers who have not yet checked in please come to the Air China counter.Thank you.登机手续即将完毕广播(A)飞往纽约的国航CA981次航班, 即将办完登机手续。
飞机英语常用语
飞机英语常用语以下是一些常见的飞机英语常用语：1. Boarding pass：登机牌2. Flight attendant：空乘人员3. Safety belt：安全带4. Fasten your seat belt：请系好安全带5. Take-off：起飞6. Landing：着陆7. Luggage compartment：行李架8. Please put your luggage in the luggage compartment：请把您的行李放在行李架上9. Please keep your luggage with you at all times：请随时保管好您的行李10. Fasten your seat belt before take-off and landing：起飞和着陆前请系好安全带11. Please put the life jacket under your seat：请把救生衣放在座位下面12. Please keep the emergency exits clear：请保持紧急出口畅通13. The emergency exit is only for those in need of urgent assistance：紧急出口只供有需要帮助的乘客使用14. The seat back is adjustable and can be moved forward and backward：座椅靠背可以调节，前后可移动15. Please make sure your seat back is in the upright position during take-off and landing：起飞和着陆时请确保座椅靠背处于直立位置16. The tray table is located in the armrest and can be used to eat and drink during flight：小桌板位于扶手处，可用于飞行中用餐和饮水17. Please make sure to put the table in the upright position during take-off and landing：起飞和着陆时请确保小桌板处于直立位置18. The air conditioning system is adjustable and can be found on the control panel above your head：空调系统可调节，位于您头上的控制面板上19. Please make sure to fasten your seat belt before using the lavatory：使用卫生间前请系好安全带20. The lavatory is located on the door of the plane and can be used during flight：卫生间位于飞机门处，可在飞行中使用。
空乘常用语——精选推荐
一、乘客与飞机工作人员inter natio nal p assen ger 国际旅客do mesti c pas senge r国内旅客conn ectin g pas senge r转机旅客tran sit p assen ger 过境旅客st and-b y候补旅客no-s how 误机者un accom panie d pas senge r 无人陪伴儿童ha ndica ppedpasse nger残疾旅客d epart ing p assen ger 出港旅客ar rivin g pas senge r进港旅客flig ht cr ew机组人员cap tain机长pil ot飞行员copi lot 副驾驶员f light engi neer飞行机械师stew ardes s/cab in at tenda nt/ai r hos tess女乘务员/空中小姐ste ward男乘务员purse r/chi ef at tenda nt乘务长chie f pur ser 主任乘务长a ir cr ew空勤人员gro und c rew 地勤人员g round serv ice s taff地面服务人员navi gtor领航员M ain F acili tiesin th e Air port二、机场主要设备ae rodro me/ai rport飞机场a ltern ate a irfie ld备用机场con troltower管制塔台hanga r机库f uel f arm 油库eme rgenc y ser vice急救站lo caliz er航向信标台/定位信标weath er of fice气象站r unway跑道t axiwa y滑行道par kingbay 停车位置m ainte nance area维修区term inaldepar turebuild ing 机场大厦/候机楼inte rnati onaldepar turebuild ing 国际航班出港大厦se eing-off d eck 送客台d omest ic de partu re lo bby 国内线出港候机厅co ffeeshop咖啡室speci al wa iting room特别休息室qua ranti ne检疫Cus toms海关e migra tioncontr ol出境检查sn ack b ar快餐部au tomat ic do or自动出入门a rriva l lou nge 到达大厅d epart ure l ounge离港大厅tran sit l ounge过站大厅tel ephon e/tel egram/faxroom电话电报/传真间s tand-by ti cketcount er 补票处fl ightinfor matio n boa rd 航班显示板c heck-in co unter办理登机手续柜台trans fer c orres ponde nce 中转柜台c arous el旋转行李传送带publ ic ad dress广播室dispa tch o ffice签派室poli ce of fice机场公安局（警察局）boby temp eratu re sc anner 体温检测仪med icalcentr e医疗中心esc alato r自动扶梯el evato r（升降式）电梯movi ng/au tomat ic wa lkway 自动步道airbridg e登机廊桥ai rport fire serv ice 机场消防队cater ing d epart ment配餐供应部门dut y-fre e sho p免税商店air tel/a irpor t hot el机场宾馆VI P roo m贵宾室main lobb y主厅frei ght b uildi ng/ca rgo c entre 货运大厦/货运中心se curit y cen tre 保安中心i mport s sho p进口商品店en tranc e入口pass enger rout e旅客通道bo ardin g gat e No.18第18号登机桥b oardi ng ga te be sides No.16 第16号以外登机桥i nＦＯＲＭati on co unter/offi ce问询处lav atory卫生间inte rnati onalarriv al bu ildin g 国际航班到达大厦taxi stan d出租汽车站d emest ic co nnect ion c ounte r 国内线联运柜台exit出口h oteland l imous ine s ervic e 旅馆及机场交通服务处li mousi ne st and 机场交通车站w aitin g roo m休息室exc hange andtax p aymen t 兑换及付税Cu stoms pers onnel海关人员Cus tomsinspe ction coun ter 海关检查柜台bagg age c laimarea行李认领区immi grati on co ntrol入境检查plan t qua ranti ne植物检疫an imalquara ntine动物检疫con necti on co unter联运柜台arri val l obby入境旅客休息室se curit y cou nter安检柜台secur ity c heckstati on安全检查站三、A pas senge r doe sn’t tak e the seat assi gnedhim.）S:Excu se me，si r.May I se e you r boa rding pass?P1:A ccord ing t o myseatnumbe r.I t hinkmaybe I ou ght t o beseate d inthe m iddle of t he ca bin.B ut si nce I gotup th ism ornin g，I’ve gota sli ght h eadac he，and m y sto machfeels a li ttleupset.So I want to t ake a seat near thelavat ory.W ouldit b e pos sible forme to sithere?S:I a pprec iateyourprobl em.Bu t you shou ld be seat ed in theassig ned s eat，in o rderto en sureprope r wei ght a nd ba lancefor theaircr aft w hen i t tak es of f.Wou ld yo u ple ase g o bac k toyourassig ned s eat f or th e tim e bei ng?Af ter i t tak es of f，y ou ma y ret urn t o thi s sea t.p1:O K，I see....p2:Excus e me，Mis s.Doyou m ind i f I a sk yo u a q uesti on? S:G o ahe ad. P2:Theman o ver t hereis afrien d ofmine.I won der i f I c ouldsit n ext t o him.S:We ll.Le t metry t o tal k wit h the girl besi de hi m tochang e the seat with you.Follo w me，pl ease.May I trou ble y ou，Miss?The m an ov er th ere w ouleliketo si t tog ether with thepasse ngerhere.Would yoube ki nde nough to c hange to a nothe r sea t?P3:O K，n o pro blem.S:Than k you，Mi ss. p2:Thank s a l ot. S:Y ou’re **.四、常用句子1、W ouldyou l ike t o rea d the se ne ws pa persor ma gazin es? 您想看这些报纸或杂志吗2、Woul d you like anyt hingto dr ink f irst?您想先喝点什么3、Here is t oday’s m enu．what woul d you like to h ave?这是今天的菜单，你想吃些什么4、Tha nk yo u for wait ing s ir．Hereyou a re．Anyth ing m ore?谢谢，让您久等了。
空乘英语-
空乘英语1800字空乘英语（Cabin Crew English）是指飞行员和空中乘务员在航空运输服务中使用的英语。
作为航空业的一份子，空乘英语的能力对于保障空中安全和提供优质服务至关重要。
一、机场相关英语1. Check inWelcome to ABC Airlines. Can I see your passport and ticket, please?请出示您的护照和机票。
Could you please place your baggage on the weighing scale?请把您的行李放在称重器上。
You have two bags that exceed the weight limit. You are allowed 20kg per bag, but these two bags are 25kg and 28kg.您有两个行李超过了重量限制。
每个包最多可以带20公斤，但这两个行李分别为25公斤和28公斤。
You can either pay for the exceeding weight or you can re-pack and separate the contents so that they are within the limit.您可以选择支付超重费或者重新打包，将内容分开使其在限制范围内。
2. BoardingLadies and gentlemen, welcome aboard ABC Airlines flight number 123 to London.女士们先生们，欢迎乘坐ABC航空123次航班前往伦敦。
Would you please take your seat as quickly as possible so that we can get underway?请您尽可能快地坐在座位上，以便我们出发。
Please fasten your seat belt and ensure that your seat back and tray table are in their upright and locked position.请系好安全带，并确保座位靠背和托盘处于正常并已锁紧的位置。
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常用空乘词汇：
boarding check 登机牌
plane ticket 飞机票
ramp 扶梯
first class 头等舱
conomy class,tourist class 经济舱
air route,air line 航线
to take off,take－off 起飞
landing 着陆
International Flight 国际班机
Domestic Flight 国内班机
常用空乘句子：
Morning,madam(Sir).Welcome board!
早上好，女士(先生)。
欢迎登机!
May I see your boarding pass?
请出示您的登机牌。
You should take your assigned seat,for the plane must keep its balance when it takes off.
为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。
Follow me, please. Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
Excuse me for a second, I’ll check.
请稍等一下，我查查看。
The plane is about to take off. Please don”t walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
We are sorry to imform you that our flight will be delayed due to the unfavourable weather conditions at this airport.We have to wait till the weather gets better.
对不起，由于本机场天气状况不好，我们的航班将被延误。
我们要等到天气条件好转才能起飞。
The ramp has just been put in its position.Now you can get your belongings and disembark.
舷梯已经放好。
现在您可以拿着行李下飞机了。
Thank you for flying with us and hope to have the pleasure of being with you again.
感谢您乘坐我们的班机，希望能有幸再次和您见面。