饭店英语教学论文酒店英语论文
构建适合酒店管理专业大学英语教学新模式与实践[论文]
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构建适合酒店管理专业的大学英语教学新模式的探索与实践【摘要】长期以来，大学英语一直以egp(一般用途英语)教学为主，但是egp教学已经不再适应应用型本科院校的培养目标，也不利于学生英语应用能力的发展。
因此，倡导大学英语esp(专门用途英语)教学已经成为大势所趋。
本文以我校酒店管理专业为例，探讨与学生专业相结合的大学英语教学新模式的改革与实践。
【关键词】大学英语教学egp esp 酒店管理专业一、引言在国际化、经济全球化的环境下，当今社会越来越需要既具备专业知识，又能用英语进行对外交流和处理对外事务的高素质人才或应用型人才。
我校作为一个应用型本科院校，加强英语教学改革的力度，努力培养更多的适应外资企业和中外交流需要的人才，已经迫在眉睫。
我校和全国所有其它高校一样，大学英语的性质是基础英语，或叫一般用途英语。
大学英语教学的目的是打好语言基础，即基础英语占据大学英语教学的主要地位。
但是，随着新课标的执行，高中毕业生的英语水平在不断地提高。
大学英语有必要从基础英语逐渐转到专业英语上来。
学生结合专业学习英语，学习目标明确，学习兴趣就会提高，进而能大大提高语言学习效率(蔡基刚，2010)。
我校的酒店管理专业旨在培养国际化酒店管理与服务人才，以适应涉外豪华酒店的需求。
因此，如何使大学英语从egp教学向esp教学转变，构建适合我校酒店管理专业的大学英语教学新模式，成为了我们的研究课题。
二、egp与esp从目前我国的英语教学来看，一般用途英语(egp-engiish for generalpurposes)和专门用途英语(esp-endish for specific purposes)成为英语教学和研究的两大主流。
egp是指学校教授的基本英语知识，它强调学生理解英语的基本语言结构，包括词汇和语法，培养学生听、说、读、写、译五项基本技能，是日常生活中所需的必用语。
在egp教学法的训练下，学生能够阅读一些文学作品，进行日常交流等。
关于酒店的英语作文
关于酒店的英语作文Title: Exploring the Hospitality Industry: The Fascinating World of Hotels。
The hospitality industry is a vibrant and dynamicsector that plays a pivotal role in accommodating travelers from all corners of the globe. Within this diverse industry, hotels stand as the quintessential embodiment of comfort, luxury, and personalized service. In this essay, we will delve into the multifaceted realm of hotels, exploringtheir significance, operations, and the unique experiences they offer to guests.First and foremost, hotels serve as more than just temporary abodes for travelers; they are also integral components of the tourism infrastructure, contributing significantly to local economies and job creation. From boutique establishments to grand resorts, hotels come in various shapes and sizes, catering to the diverse needs and preferences of guests. Whether it's a business trip, aromantic getaway, or a family vacation, hotels provide a haven for relaxation and rejuvenation.The operations of a hotel are akin to a well-choreographed symphony, with various departments working in harmony to ensure seamless guest experiences. At the heart of every hotel is the front desk, where guests are warmly greeted, check-in procedures are completed, and inquiries are addressed. Behind the scenes, housekeeping staff meticulously attend to the cleanliness and comfort of guest rooms, while maintenance teams ensure that facilities arein optimal condition.Moreover, the culinary offerings of hotels often serve as a highlight for guests. From gourmet restaurants to cozy cafes, hotels boast an array of dining options that showcase local flavors and international cuisines. The culinary team, comprising talented chefs and culinary artisans, work tirelessly to curate menus that tantalize the taste buds and leave a lasting impression on diners.In addition to accommodation and dining, hotelsfrequently offer a myriad of amenities and services to enhance the guest experience. Fitness centers, spas, swimming pools, and business facilities are just some of the amenities commonly found in hotels, catering to the diverse needs and preferences of guests. Furthermore, concierge services provide invaluable assistance in arranging transportation, booking tours, and recommending local attractions, ensuring that guests make the most of their stay.Beyond the tangible aspects, what truly sets hotels apart is the intangible essence of hospitality and service excellence. From the moment guests step foot into the lobby to the time of departure, hotels strive to create memorable moments through personalized attention and anticipatory service. Whether it's a warm smile from staff members, a thoughtful gesture, or a tailored recommendation, these small touches contribute to the overall ambiance and guest satisfaction.Furthermore, hotels are not just places to stay; they are destinations in their own right, each with its ownunique charm and character. From historic landmarks to architectural marvels, hotels often embody the spirit and culture of their surroundings, offering guests a glimpse into the local heritage and traditions.In conclusion, hotels play a central role in the tapestry of the hospitality industry, providing travelers with a home away from home and creating memorable experiences that last a lifetime. From their operations and amenities to their commitment to service excellence, hotels exemplify the essence of hospitality and serve as beacons of comfort and luxury for travelers worldwide. Whether it's for business or leisure, the allure of hotels continues to captivate the hearts and minds of guests, making them an indispensable part of the travel experience.。
酒店 英语作文
酒店英语作文Title: The Hospitality Industry: A Glimpse into the World of Hotels。
The hospitality industry plays a pivotal role in the global economy, with hotels serving as the cornerstone of this sector. From boutique lodgings to luxurious resorts, hotels cater to diverse clientele, providing accommodation, dining, and entertainment services. In this essay, we delve into the multifaceted realm of hotels, exploring their significance, operations, and challenges.Firstly, hotels serve as more than just temporary shelters for travelers. They embody the essence of hospitality, aiming to create memorable experiences for guests. Whether it's a business trip, family vacation, or romantic getaway, hotels strive to meet the varied needs and preferences of their patrons. This entails offering comfortable accommodations, delectable cuisine, and impeccable service. Moreover, hotels often serve ascultural ambassadors, showcasing the unique traditions and cuisines of their respective regions.In terms of operations, hotels are intricate establishments with numerous departments working in tandem to ensure seamless service delivery. The front desk serves as the nerve center, handling reservations, check-ins, and guest inquiries. Housekeeping maintains cleanliness and orderliness throughout the premises, while the food and beverage department caters to culinary delights. Additionally, hotels often feature amenities such as spas, fitness centers, and event spaces, further enriching the guest experience.However, the hotel industry is not without its challenges. One prominent issue is maintaining high standards of service amidst intense competition. With the proliferation of online booking platforms and the emergence of alternative lodging options such as Airbnb, hotels face pressure to differentiate themselves and retain customer loyalty. This necessitates investments in technology, staff training, and strategic marketing initiatives.Furthermore, hotels must adapt to evolving consumer preferences and market trends. The rise of eco-conscious travelers, for instance, has spurred the adoption of sustainable practices within the industry. From energy-efficient facilities to locally sourced ingredients, hotels are increasingly embracing sustainability as a core value. Similarly, the growing demand for unique and immersive experiences has led to the rise of themed hotels and experiential stays.In conclusion, hotels occupy a central position within the hospitality industry, offering more than just accommodation—they provide a home away from home for travelers, embodying the spirit of hospitality and cultural exchange. Despite facing various challenges, hotels continue to innovate and adapt, striving to deliver exceptional experiences to guests worldwide. As we look to the future, the hotel industry will undoubtedly evolve in response to changing consumer dynamics, yet its commitment to hospitality and service excellence will remain unwavering.。
关于英语的论文
题目：提高酒店管理学生英语交际能力研究摘要随着各大酒店的国际化程度不断深入，对员工的素质、能力要求亦不断提高，“使用英语”的能力成为了在酒店工作必备的条件之一。
面对市场，特别有必要加强职业英语教育以提高学生的就业竞争力。
所以，现在的酒店管理专业学生一一即未来的酒店员工的英语交际能力受到越来越多的重视，英语交际能力成为了学校酒店管理专业学生的必备技能之一。
但目前学生该项能力普遍较弱，不能适应社会需要，故如何解决此问题已成为提高学校教育质量急待解决的问题之一。
本文对当前酒店人才的能力要求和学校酒店管理专业学生的英语交际能力的现状进行实际考察，从立足教育的英语学科定位及培养目标、教学模式、师生观念、评价体系等多种角度出发，分析阻碍学校酒店管理专业学生英语交际能力发展的原因，论述培养学校学生英语交际能力的实质，提出“深化职教理念、整合评价方法、变化师生角色、创新‘语言一技能互渗式’英语教学模式”的方案，希望这样一个方案能够较为有效地促使学校酒店管理专业学生英语交际能力的提高。
关键词:酒店英语;英语交际能力Topic: Improve the students' English communicative ability of hotel managementAbstractAs the degree of internationalization of hotel further for employees of quality, ability request continues to improve, also the ability of using English ", "a work in the hotel one of the necessary conditions. Facing the market, especially necessary to strengthen professional English education in order to improve the students' employment competitive. So, now the hotel management professional students is one of the hotel staff of the English communication ability is more and more recognition, English communication ability become school of hotel management professional students one of the skills necessary. But the student ability is weak, the general can not adapt to the social needs, so how to solve this problem has become to improve school education quality to be desired one.This article investigates the talent requirements and the ability of the school of hotel management professional students of the English communication ability, the current situation of actual investigation based on education from the English subject orientation and training target, teaching mode, the teachers andstudents concept, the appraisal system DuoZhong Angle, that school of hotel management professional analysis of students' English communication ability, discusses the cause of development of the training school students English communication ability, put forward the essence of vocational education concept, deepening "integrated evaluation method, change the role of teacher, innovation" a language skills mutual permeability type 'English teaching mode "plan, hope such a scheme can more effectively prompted school of hotel management professional students English communication capability is improved.Keywords: Hotel English; English communication ability目录一、绪论 (5)（一）选题背景、目的和意义 (5)（二）本文拟采的研究方法 (5)二、理论综述 (5)（一）交际能力的含义 (6)（二）对当前学生英语学习的调查与分析 (6)1、研究方法 (6)2、结果与分析 (7)三、提高学生英语交际能力的对策研究 (8)1. 加强听力训练, 以听促说, 听说结合 (8)2. 端正学生的思想, 激发学生学习英语的兴趣 (9)3. 开通多种渠道, 巩固学生口语交际的积极性 (9)4. 增加社会文化知识的传授, 提高跨文化交际能力 (10)四、结论 ................................................................. 错误！未定义书签。
酒店的专有名词英语作文
酒店的专有名词英语作文As an AI language model, I do not have personal feelings or experiences. However, I can provide you with a high-quality essay on the topic of "Hotel Terminology in English." 。
Hotel Terminology in English。
Hotels are an essential part of the tourism industry, and they offer accommodation and other services to guests. To ensure smooth communication between hotel staff and guests, it is crucial to be familiar with the hotel terminology in English. This essay will provide a comprehensive guide to some of the most common hotel terminologies.1. Reception Desk。
The reception desk is the first point of contact between guests and the hotel staff. It is the place whereguests check-in and check-out, and it is also where theycan get information about the hotel's facilities and services. The reception desk is usually staffed by a receptionist who is responsible for managing the frontoffice operations.2. Room Types。
描写宾馆的英语作文
描写宾馆的英语作文English: The hotel is a luxurious and well-equipped accommodation facility that offers a comfortable and convenient stay for travelers. Upon entering the lobby, guests are greeted by elegantly designed interiors, friendly staff, and a welcoming atmosphere. The rooms are spacious, clean, and tastefully decorated, providing a relaxing retreat for guests after a long day of sightseeing or business meetings. The hotel amenities include a swimming pool, fitness center, spa, and various dining options ranging from casual cafes to fine dining restaurants. The staff is attentive and ensures that guests receive top-notch service throughout their stay, from check-in to check-out. Overall, the hotel provides a high-quality experience for guests looking for a relaxing and enjoyable stay.中文翻译: 这家宾馆是一个豪华而设备齐全的住宿设施，为旅行者提供舒适便利的住宿体验。
写宾馆的英文作文
写宾馆的英文作文英文：As a frequent traveler, I have stayed in many hotelsand guesthouses. Today, I would like to talk about my experience staying in a hotel.Firstly, I always look for a hotel that is conveniently located. It should be close to public transportation, shops, and restaurants. This makes it easier for me to explore the city and find things to do.Secondly, I expect the hotel to be clean and well-maintained. Nobody wants to stay in a dirty or rundown hotel. It should also have basic amenities such as clean towels, toiletries, and a comfortable bed.Thirdly, I appreciate friendly and helpful staff. It makes a big difference when the staff is willing to go the extra mile to make my stay more enjoyable. For example,they can recommend local attractions or help me with transportation.Finally, I like it when the hotel has a unique or interesting feature. For example, some hotels have rooftop bars, swimming pools, or art galleries. These features addto the overall experience of staying in the hotel.中文：作为一位经常旅行的人，我住过很多酒店和客栈。
葡萄酒论文酒店餐饮英语论文：《酒店餐饮英语》中葡萄酒课程浅析
葡萄酒论文酒店餐饮英语论文：《酒店餐饮英语》中葡萄酒课程浅析【摘要】社会的发展，生活水平的提高，东西方文化的融合，追求健康向上的生活品质，葡萄酒不再是奢侈品。
市场的需求使得认识研究葡萄酒越来越重要。
学习葡萄酒课程，包括了解其悠久的历史和文化、中西方葡萄酒的渊源、世界上拥有最好葡萄酒的国家——法国，以及学习掌握星级酒店酒吧葡萄酒水服务技能。
与葡萄酒相关的英语表达也是高职院校酒店管理专业和旅游专业学生应该精通的内容。
【关键词】葡萄酒葡萄酒文化英语术语服务技能【abstract】because of social development, improvement of living standards, the integration of eastern and western cultures, the pursuit of healthy quality of life, wine is no longer a luxury. understanding of wine, including the understanding of its long history and culture, the origin of western and chinese wine, with the best wine country——france, star－hotel and bar wine services, and studying this not only the knowledge need to the students of hotel management and tourism major in vocational colleges, but also the need of practical work.【key words】wine wine culture english wine－related wine service随着经济社会越来越发展，人们追求健康、文明、高品质餐饮生活水平的愿望也越来越迫切。
讨论酒店英文作文
讨论酒店英文作文英文：Hotels are an essential part of travel, and there are many factors to consider when choosing a hotel. First, location is key. I always try to find a hotel that is centrally located, close to public transportation and attractions. Second, amenities are important. I look for a hotel that offers free Wi-Fi, a gym, and a breakfast buffet. Third, customer service is crucial. I want to stay at ahotel where the staff is friendly, helpful, and accommodating.When it comes to budget, I believe that you get whatyou pay for. I don't mind spending a little extra for anicer hotel, but I also don't want to overspend. It's all about finding the right balance.One hotel that I stayed at recently that ticked all the boxes was the Marriott Marquis in San Francisco. It waslocated in the heart of the city, had great amenities, and the staff was exceptional. Plus, the views from my room were stunning.中文：酒店是旅行中不可或缺的一部分，选择酒店时需要考虑很多因素。
关于酒店服务设施指南的英语作文
关于酒店服务设施指南的英语作文Hotel Fun: A Guide to All the Cool Stuff!Have you ever been to a really awesome hotel? The kind with a giant swimming pool, a game room, and a breakfast buffet with every food you can imagine? Hotels can be like mini vacation worlds packed with fun activities and amenities to make your stay unforgettable. Let me tell you about some of the coolest things you can find at hotels!The Pool AreaFor me, the pool is one of the best parts of staying at a hotel. Many hotels have huge indoor and outdoor pool areas that are like little water parks. There are usually one or more large pools for swimming, along with kiddie pools for the little ones. But that's just the start! You'll also find crazy waterslides, fountains shooting water everywhere, and sometimes even lazy rivers where you can float along in an inner tube. At some hotels, the pool area has a waterfall, caves, and water playgrounds with buckets that drench you when you least expect it. How fun is that?It's important to always follow the pool rules and listen to the lifeguards, but pools are the perfect place to splash around,play games like Marco Polo, and have a ton of fun. Just don't forget to bring your swimsuit, towel, and plenty of sunscreen if you'll be outside. Pool time is the best time!The Game ZoneAfter you've gotten your fill of the pool, you can head over to the game room or game zone at the hotel. These awesome spaces are like miniature arcades packed with video games, air hockey, foosball tables, pool tables, and more. You can challenge your friends or family to amazing games and try to beat the high scores.Some hotels even have bowling alleys, mini golf courses, basketball courts, and other sports facilities. Others havehigh-tech virtual reality gaming setups where you can immerse yourself in incredible digital worlds. Just be sure to bring some quarters or ask your parents for a gaming card to get credits for the arcade games.The Food SceneEating at hotels is always a blast because there are so many options. Most hotels have at least one or two delicious restaurants for having nice sit-down meals. The menus can offeranything from pizza and burgers to fancy dishes with ingredients you can't even pronounce.But the real fun is at the breakfast buffet! Can you imagine a room filled with every breakfast food known to humankind? We're talking stacks of pancakes, waffles, cereals, yogurts, fruits, breakfast meats, eggs cooked a million ways, and so much more. It's like being a kid in a candy store, but for breakfast! Just don't overdo it on the chocolate chips and whipped cream.For snacking during the day, many hotels have small cafes or grills where you can grab lighter fare like sandwiches, salads, and ice cream treats. Some hotels even have their own bakeries releasing heavenly smells of fresh-baked cookies, muffins, and pastries. Your parents may have to stop you from eating a dozen donuts in one sitting!The Hangout SpacesWhile there's plenty to do at hotels, you'll also find awesome places to relax and hang out. Many hotels have cozy lobbies with big comfy chairs and sofas to lounge around, read books, or play games. The fancier hotels often have stylish living rooms with fireplaces that make you feel like you're at home.If you want to get some energy out, look for the indoor play areas with ball pits, slides, and climbing structures. The more outdoorsy hotels have beautifully landscaped gardens, courtyards, and lawns where you can run around or have a picnic. Be sure to take advantage of these spaces to make some fun memories.Extra Cool AmenitiesThose are just some of the highlights, but hotels offer tons of other fantastic amenities to enjoy. You may find mini movie theaters playing the newest films, rental services for bikes or sports equipment, and shops to buy snacks and souvenirs. Many hotels also have fitness centers, business centers, spas, and even hair salons for the adults.If you're traveling with a dog or cat, plenty of hotels now allow pets and have special areas for your furry friends. You'll find water stations, treats, and often an indoor or outdoor pet area to let them run around. That's great news if your pets don't want to miss out on the hotel fun!The Best Hotel TripsWhether you're traveling for vacation or just a weekend getaway, staying at a hotel can feel like its own little adventure.With amazing pools, games, food, and so many cool amenities, there's something for everyone to enjoy. Just be sure to behave, make new friends, and soak up all the awesome experiences. Those are the ingredients for an unforgettable and fun hotel stay! Maybe your family can plan a hotel trip very soon. I know I can't wait until my next one!。
宾馆介绍英文作文模板
宾馆介绍英文作文模板英文：As someone who has stayed in many hotels and resorts, I can confidently say that a good hotel experience can make or break a trip. That's why I'm excited to introduce you to one of my favorite hotels: the Grand Hotel.Located in the heart of the city, the Grand Hotel boasts luxurious amenities and top-notch service. From the moment you step into the lobby, you'll be greeted by friendly staff who are eager to make your stay as comfortable as possible. The rooms are spacious and well-appointed, with plush bedding and modern technology like flat-screen TVs and high-speed internet access.But what really sets the Grand Hotel apart is its attention to detail. Whether it's the fresh flowers in the lobby or the complimentary fruit basket in your room, every aspect of your stay is carefully thought out to ensure thatyou feel pampered and relaxed. And if you have any special requests or needs, the staff is always happy to accommodate.One of my favorite memories from my stay at the Grand Hotel was enjoying a cocktail at the rooftop bar, which offers stunning views of the city skyline. It was theperfect way to unwind after a long day of sightseeing.Overall, I highly recommend the Grand Hotel for anyone looking for a luxurious and memorable hotel experience.中文：作为一个住过很多酒店和度假村的人，我可以自信地说，一个好的酒店体验可以决定一次旅行的成败。
Our hotel我们的酒店英语作文
Our hotel我们的酒店英语作文
Our hotel我们的酒店英语作文
在日常学习、工作抑或是生活中，大家对作文都不陌生吧，作文可分为小学作文、中学作文、大学作文（论文）。
还是对作文一筹莫展吗？下面是精心的`Our hotel我们的酒店英语作文，欢送大家借鉴与参考，希望对大家有所帮助。
Ladies and gentlemen,
Wele to our hotel! The Blue Sky Hotel is very big. There are 150 rooms and 2 r estaurants (24hr). You’ll taste many delicious food. You can swim in the swimming pool. You can see the beautiful flowers in the garden. And the hotel is near the downtown. It is very convenient.
Oh, sorry, I forgot to tell you the address of the hotel. It is No.156 on Huanshi Road, Yuexiu District, Guangzhou. You can call us at 020-******** or you can fax us at 020-********.
I think you’ll enjoy yourself in our hotel. We’ll try our best to help you.。
有关酒店的英文作文
有关酒店的英文作文英文：When it comes to hotels, there are a lot of things to consider. First and foremost, I want a hotel that is clean and comfortable. I don't want to stay in a place that feels dirty or run-down. Additionally, I want a hotel that has good amenities. This might include things like a pool, a gym, or a restaurant. I like to have options when it comes to things to do at the hotel.Another important factor for me is location. I want to stay somewhere that is convenient to the things I want to do. For example, if I'm traveling for business, I want to stay close to my meetings. If I'm on vacation, I want to stay near the attractions I want to see.Finally, I want good customer service. I want to feel like the hotel staff cares about my experience and is willing to help me with anything I need. This might meanproviding recommendations for things to do in the area, helping me with transportation, or just being friendly and welcoming.中文：谈到酒店，有很多事情需要考虑。
酒店管理专业英文作文
酒店管理专业英文作文英文：As a hotel management professional, I believe that communication and customer service are two key components to success in this industry. It is important to be able to effectively communicate with both colleagues and guests, as well as anticipate their needs and exceed their expectations.One example of effective communication is the ability to speak multiple languages. In the hospitality industry,it is not uncommon to encounter guests who speak adifferent language than your own. Being able to communicate with them in their native language can make them feel more comfortable and welcome, leading to a better overall experience for the guest.Another example of effective communication is active listening. This means not just hearing what the guest issaying, but truly understanding their needs and concerns.By actively listening and responding appropriately, you can build trust with the guest and ensure their satisfaction.In terms of customer service, it is important to go above and beyond for guests. This can mean anything from providing extra amenities to accommodating special requests. For example, if a guest mentions that they have a food allergy, it is important to take note of this and make sure their meals are prepared accordingly.In addition, it is important to be able to handledifficult situations with grace and professionalism. For example, if a guest is unhappy with their room, it is important to listen to their concerns and offer solutionsto make their stay more comfortable.Overall, effective communication and exceptional customer service are essential in the hotel management industry. By prioritizing these aspects, you can ensurethat guests have a positive experience and are likely to return in the future.中文：作为一名酒店管理专业人士，我认为沟通和客户服务是这个行业成功的两个关键因素。
高职《酒店情景会话英语》精品课程建设论文
高职《酒店情景会话英语》精品课程的建设摘要：以精品课程建设理论为指导论述了如何对酒店专业英语课程进行改革和建设，力求实现“一流教师队伍、一流教学内容、一流教学方法、一流教材和一流教学管理”，使学生获益。
关键词：精品课建设理论；酒店专业英语；建设中图分类号：g642文献标识码：a文章编号：1009-0118（2012）04-0269-02为进一步推进教育创新，深化教学改革，全面提高教育教学质量，教育部于2003年在全国高等学校（包括高职高专院校）中启动精品课程建设工作。
精品课程建设是高等学校教学质量与教学改革工作的重要组成部分，要求建成具有“一流教师队伍、一流教学内容、一流教学方法、一流教材、一流教学管理”等特点的示范性课程。
［1］精品课程建设工作一经启动得到了广泛响应，同时也掀起了如何建设精品课程尤其是高职专业英语精品课程的研究热潮。
一、高职专业英语精品课程建设内涵的理解高职专业英语精品课程建设要在突出高职英语课程特色的基础上遵循专业英语教学规律。
因此，此类课程要加强学生实际应用能力的培养，塑造应用型人才。
“运用先进教育理念，根据人才培养目标，遵循专业英语教学规律构建高职专业英语课程体系；按照能力培养要求确定课程内容，选择优秀高职高专规划教材，同时加强辅助教材的建设，确保教学内容的实用性；探索以学生为中心，有利于培养高职学生专业英语实用能力的教学方法和教学手段；加强教学管理，保证教学环节的高质量。
”［2］二、酒店专业英语内涵的理解以酒店管理专业为背景设置的酒店专业英语也是以英语为工作语言的应用型英语之一，有机地融合了酒店管理和服务的专业知识和相关专业英语知识。
因此，“酒店专业英语具有特定的交际目的和交际对象；在语篇结构、文体风格、社会功能等方面都具有特定的体裁特征。
”［3］这一特性决定了在教学过程中要注重情景教学以培养学生的实际应用能力，使学生对于语言知识的理解不能只停留在表层，而是要上升到语篇语义功能的深层，引导学生掌握酒店专业英语的基本特征和规律，增强和提高其运用酒店专业英语进行交际和提供优质服务的能力。
酒店礼仪英文作文
酒店礼仪英文作文英文：As a hotel etiquette consultant, I believe that good manners and etiquette play a crucial role in thehospitality industry. When it comes to hotel etiquette, it is important for staff to be well-trained in the art of making guests feel welcome and comfortable. This includes everything from greeting guests with a warm smile and friendly attitude to providing exceptional service throughout their stay.One of the key aspects of hotel etiquette is the way in which staff interact with guests. It is important for staff to be polite, respectful, and attentive to the needs of guests. For example, when a guest arrives at the hotel, it is important for the front desk staff to greet them with a warm welcome and assist them with their check-in process. This sets the tone for the rest of the guest's stay and can make a lasting impression.Another important aspect of hotel etiquette is the way in which staff handle guest complaints or issues. It is important for staff to remain calm, professional, and empathetic when dealing with guest concerns. For example,if a guest has a problem with their room, it is important for staff to address the issue promptly and offer asolution that meets the guest's needs. This can help to turn a negative experience into a positive one and leave the guest feeling valued and appreciated.In addition to staff etiquette, it is also importantfor hotels to have clear and well-defined policies in place to ensure that guests are treated with the utmost respect and care. This includes policies on privacy, security, and customer service. For example, hotels should have strict policies in place to protect guest privacy and ensure that their personal information is kept confidential. This can help to build trust and confidence with guests, making them feel more comfortable and secure during their stay.Overall, good hotel etiquette is essential for creatinga positive and memorable experience for guests. When staff are well-trained in the art of hospitality and etiquette,it can make all the difference in a guest's experience. By providing exceptional service, being attentive to guest needs, and maintaining clear policies, hotels can ensurethat guests feel welcome, valued, and respected throughout their stay.中文：作为一名酒店礼仪顾问，我相信良好的礼仪在酒店行业中起着至关重要的作用。
任务型教学模式下的饭店英语教学
Ｖｏｌ．２８Ｎｏ．１２Ｄｅｃ．２０１２赤峰学院学报（自然科学版）ＪｏｕｒｎａｌｏｆＣｈｉｆｅｎｇＵｎｉｖｅｒｓｉｔｙ（ＮａｔｕｒａｌＳｃｉｅｎｃｅＥｄｉｔｉｏｎ）第２８卷第１２期（上）２０１２年１２月1引言尽管任务型教学模式已被探讨多年，其受欢迎的程度却与日俱增．主要原因之一是众多语言学家认为在该模式下学习者通过完成任务实现言语意义的沟通．他们不仅只关注语言形式，更关注语言的内涵．研究人员认为如果学习者不仅仅只是关注语言形式本身的话，其焦虑程度会降低，学习效果会更佳．而在任务型教学模式下，学习者通过完成任务自然习得语言．本论文针对高职学生的学习和择业的特点制定具体任务激发其学习动机，实现学生的角色转换，让学生在一个轻松愉快的英语氛围中挖掘和激发其学习潜力和学习热情，从而在完成任务的过程中产生语言习得，并最终达到掌握语言的目的．本文以笔者所教授的《饭店服务实用英语》（上海市旅游局岗位职务培训指导委员会）作为个案分析．通过我校酒店专业的实例研究表明，结合专业特色，任务型教学不仅具有可行性，而且对学生英语实际运用能力的提高有很大帮助．2以建构主义为理论基础的任务型教学法建构主义理论的内容很丰富，其核心可以概括为：以学生为中心，强调学生对知识的主动探索、主动发现和对所学知识意义的主动建构．以构建主义理论为基础的任务型教学法是一种以任务为核心单位计划、组织语言教学的途径，是教师通过引导语言学习者在课堂上完成任务来进行的教学．２．１关于任务的定义不同学者对任务的定义持有不同观点．Ｎｕｎａｎ（１９８９）把任务定义为“任务是一项以意义为主的课堂活动，包括学习者领悟、使用、输出语言和互动的课堂交际活动．它关注的重点是语言意义而非语言形式”．Ｎｕｎａｎ认为学习者凭借已有的经验，在教师提供与任务相关的信息基础之上去执行任务．语言学家Ｗｉｌｌｉｓ（１９９６）认为所谓语言教学中的“任务”是指接近或类似现实生活、工作中的各种活动，学习者通过这些活动来接触语言、学习语言，达到使用语言的目的．Ｗｉｌｌｓ还区分了教学中常用的六类任务：列举、排序与分类、比较、解决难题、交流个人经历和完成创造性任务．ＶａｎｄｅｎＢｒａｎｄｅｎ（２００６）认为在二语研究中，任务被用来研究语言的输出、目标语的互动和意义协商以提高二语习得．他把任务定义为“学习者为了达到掌握语言的目的需要使用语言所从事的一项活动．”也就是说在执行任务时需要注意语言形式，但形式并不是最终的目的，只有在真实的生活交际场景中语言才是成功交际的工具．基于以上观点，笔者认为任务是以语言的意义为中心，以目标位导向的活动．２．２师生角色在任务型教学模式下，教师和学生的角色发生了变化．任务型教学下的课堂活动是以学生为中心，教师是活动的促进者．Ｗｉｌｌｉｓ（２００７）认为，进行任务型教学的教师促进语言的使用，这时，他们是讨论的领导者、组织者、团队或小组的指导者、促进者．而学生也不再是一个只理解输入的被动接受者．笔者认为在学习中，学生起着主导性作用．任务型教学模式下的饭店英语教学谢纪璇（上海工商外国语学院商务系，上海２０１３００）摘要：本论文以英国语言学家ＪａｎｅＷｉｌｌｉｓ的任务型教学模式为理论框架，结合高职高专专业英语的特点，以饭店英语为个案，阐述学生在教师引导下学生为了实现预期学习目的通过执行特定交际任务而产生语言习得，最终达到掌握语言的目的．关键词：建构主义；任务型教学；酒店英语中图分类号：Ｇ７１２文献标识码：Ａ文章编号：１６７３－２６０Ｘ（２０１２）１２－０２３５－０３基金项目：2010年上海优青项目（gsw10003）研究成果２３５－－ＶａｎｄｅｎＢｒａｎｄｅｎ（２００６）也认为任务型教学是以学生为主体，在学习中起主要作用．在执行任务时由学生自主协商课程内容和选择语言形式．例如，教师提供系列活动主题供学生自由选择．学生可以以团队的形式进行，因为许多任务的执行是以小组或团体的方式进行．而习惯于单枪匹马或满堂灌的学生需要适应这种模式．学习者还扮演者冒险者的角色，因为学生在使用目标语时经常会遇到各种挑战．学生在执行任务时需要充分利用每一次机会培养语言技能．Ｒｉｃｈａｒｄｓ和Ｒｏｄｇｅｒｓ（２００４）认为在任务型教学模式下，师生课堂互动的发展密不可分．２．３任务型教学模式Ｗｉｌｌｉｓ（１９９６）把任务型教学分成前任务、任务环和语言焦点三个阶段．如表１所示．图表表明任务型教学模式的三个阶段，即前任前任务阶段引入话题及任务教师引入主题，强调相关的词汇和短语学生熟悉例子任务环阶段任务学生两人一组或小组为单位执行任务。
酒店英语作文
酒店英语作文英文回答：The hospitality industry is a dynamic and ever-evolving field that caters to the needs of travelers from all walks of life. Hotels, as an integral part of this industry, play a crucial role in providing comfortable, secure, and memorable experiences for their guests.In the modern hospitality landscape, hotels are increasingly embracing technological advancements to enhance guest experiences. From mobile check-in and digital room keys to personalized amenities and interactive in-room entertainment, technology is revolutionizing the way guests interact with hotels.However, while technology can undoubtedly improve convenience and efficiency, it is essential to strike a balance between innovation and human connection. Guestsstill value the personal touch and genuine hospitality thatonly human interaction can provide.To achieve this balance, hotels must focus on providing exceptional customer service while incorporating technology seamlessly into the guest journey. This means empowering staff with the tools and training necessary to deliver personalized experiences while also utilizing technology to streamline operations and enhance guest satisfaction.In summary, the future of hotels lies in embracing a blended approach that leverages technology to elevate the guest experience while maintaining the human touch that makes hospitality so unique. By finding this balance, hotels can differentiate themselves in a competitive market and continue to provide memorable experiences for travelers worldwide.中文回答：酒店业的现状与未来。
酒店商务间英文作文
酒店商务间英文作文英文：As a frequent business traveler, I have stayed in many different hotels and have had the opportunity to experience a variety of business rooms. In my opinion, a good business room should provide a comfortable and functional space for both work and relaxation.Firstly, the room should have a comfortable work area with a desk and chair. The desk should be large enough to accommodate a laptop and other work materials, and the chair should be ergonomic and adjustable to provide proper support for long periods of sitting. The room should also have good lighting, both natural and artificial, to reduce eye strain and provide a pleasant working environment.Secondly, the room should have a comfortable sleeping area with a high-quality bed and linens. A good night's sleep is essential for a productive workday, and acomfortable bed can make all the difference. The roomshould also have blackout curtains or blinds to ensure a restful sleep, especially if the hotel is located in a busy area.Thirdly, the room should have good connectivity options, including high-speed internet and ample electrical outlets.A business traveler often needs to stay connected to their work and colleagues, and a reliable internet connection is essential. The room should also have a variety of charging options for electronic devices, such as USB ports and universal adapters.Lastly, the room should have additional amenities that can enhance the guest's experience, such as a mini-fridge, coffee maker, and complimentary bottled water. These small touches can make a guest feel more comfortable and appreciated.中文：作为一名经常出差的商务旅行者，我住过许多不同的酒店，并有机会体验各种商务房间。
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饭店英语教学论文酒店英语论文-如何上好饭店英语课摘要:饭店英语是一门实践性很强的学科,要注重口语化和实用性教学,要根据不同的语境,通过各种不同的活动方式,采取不同的措施,提高教学效果。
关键词:饭店服务与管理英语、教学方法、服务。
教师要使学生喜欢饭店英语,学好饭店英语,首先自己必须成为一个令学生尊敬、佩服、喜欢的人。
“学高为师,德高为范”,教师要注重自生修养,在各个方面成为学生的楷模。
做为一门语言学,饭店英语有其规律性、科学性。
我们中等职业学校的目的是培养学生具有一定的实践能力,又掌握一定的基础知识的学校。
因此,做为饭店英语老师,如何根据本科学特点,让学生积极主动学习?如何让学生掌握一定的实践技能?如何上好饭店英语课?这些问题需要我们不断探索研究。
根据这些问题,本人有以下想法:
一、要善于激励学生,善于发现学生的优点,善于挖掘本学科兴趣点,使学生掌握一定数量的专业词汇
职业学校学生的素质相对较差,针对这种情况,教师要保护学生的自尊心,使他们对饭店英语学习充满信心。
如上课提问题时,即使学生回答错误,也应先表扬他们回答问题的勇气,然后再指出错误。
如果横加指责,他们可能会产生抵触情绪,甚至极度悲观、消沉。
每个学生都有优点,教师要把他们的优点挖掘出来。
另外,教师应该结合学生的兴趣授课。
比如:有些学生喜欢电脑,喜欢韩剧,就多举一些电脑方面的例子,多一些韩国料理的例子。
例:在韩剧《大长今》中有很多料理知识,以及大长今本人的服务意识;坚持让明朝官员吃那些对身体健康有益的食物,而不仅仅为了迎合高官,不顾他们身体状况,让他们吃海参燕窝。
这些东西就要让学生多了解掌握。
实际上,做为一名合格的教师,对学生感兴趣的事物都应感兴
趣。
一位学生曾在笔者办公室问了这样一个问题:“老师,变一般凝问句,什么时候应该用Does,什么时候用be?”笔者很震惊,怎么高一学生问这么简单的问题?看到他求知的目光,笔者立即调整心态,详细讲解,并鼓励他:“哪有不理解的一定要多问、常问,问多了自然进步就大了”。
各门学科都有其科学性、规律性,因此,教师不但要理解学生,而且要吃透教材。
饭店英语这门课有时很枯燥,乏味,但换一个角度,换一种方法,可能就会大大提高英语本身的趣味。
比如,幻灯、多媒体的使用等,都有激发学生的兴趣,降低本学科的难度。
另外,制作一些教具铺助教学,例如制作卡片帮助学生掌握生词;绘制图画,寓情于景,增加英语的趣味性。
例如:人们对五星级大酒店是非常感兴趣的,你可以再介绍一些超级豪华酒店,如北京“鸟巢”附近的盘古大酒店,激起学生的热情,使他们热爱大酒店,喜欢服务行业,同时激发他们学习饭店英语的兴趣,还可以让学生观看电视剧《五星级大酒店》,从中提高服务意识和服务技能,了解大酒店的方方面面。
饭店英语词汇是基石。
不管在具体工作实践中,还是在每年的职业类学校高考中,专业词汇都显示出了它的重要性(在每年高考中,专业词汇20分),那么怎么记忆这些又长又多的专业词汇呢?又怎么使学生记忆这些专业词汇不太枯燥呢?本人认为要分类记忆。
把专业词汇根据不同的部门来分类,例如:客房中有chambermaid(客房女服务员),room atterdant(客房服务员),housekeaper(客房部经理),valet(洗烫工)等;餐饮部有bussers(跑菜员,餐馆中),waiter(男服务员),waitress(女服务员),headwaiter(captoin)餐饮部领班等。
另外,像friednoodles(炒面),hotpot(火锅),steamed buns(馒头)等。
这些都是饭店服务与管理英语的专业词汇的重要部分。
还有一些外来词汇,如aperitif(开胃酒),chef(厨
师)等,这些都是学生认真掌握的行业词汇。
因特网上提供了各式各样的酒店用文字、图片等,如有关宾馆大堂的各式图片可以为学生练习,“预约客房”(room reservation),“接待处”(front desk),“接送行李”(baggage),“询问处”(information desk),“收银台”(cashiers)等内容的词汇练习。
二,以人为本,服务客人,归纳礼貌用语,根据不同语景灵活运用
在饭店业中,销售的最重要的产品就是服务。
我们要在以“以人为本,宾客至上,服务客人”的基本理念的基础上做好饭店工作,学好饭店英语。
饭店英语是一门专业基础课,它不仅是一门英语课而且又是一门专业课,非常有学科特点。
在这门学科中“服务”(service)这个词占很大分量。
在讲这个词时,为了使学生提高服务意识和服务技能,我讲了这样一个故事:一位客人来到餐厅,服务员微笑着迎接过来说“good morning,sir,May I help you?"客人很满意。
“May I take your order?"我能接受你点菜吗?服务员说过这句话后,客人说“我头疼,能给我推荐一些治疗头痛有益处的菜吗?”服务员说:“对不起,应该吃药,"客人还是满怀信心,又问:“能给我推荐一些治疗牙疼的菜吗?”服务员说:“对不起,牙疼就不要吃饭了!”这虽然是个笑话,却透漏出服务员的服务意识和服务技能如此浅薄。
学生们哄堂大笑,在大笑中知道了什么是“service”服务,服务即微笑服务,就是指满腔热情,心甘情愿地去满足客人的合理的要求。
我们要注意礼貌用语。
因为饭店销售的最重要的产品就是服务,所以在饭店服务与管理英语中礼貌用语很多。
各种类型饭店的管理者都是在以人为本的理念的基础上来管理员工,服务客人。
即“we are ladies and gentiemen serving ladies and gentlemen”。
这种新的服务理念,对我们的服务提出了更高层次的要求,这些工作中常用的礼貌用语比其他行业尤其重要,我们在让学生掌握了一定
专业词汇后,要让学生根据不同语境归纳这些礼貌句式。
例如:询问客人名字,一般不用What 's your name?用:May I know your room sir(madam)?要问客人需要喝点什么,不能用:What do your want to drink?而用:Would you like something to drink,sir(madam)?而询问客人是否需要帮助,可以用多种表达方法:May I help you?what can I do for you?在商店里,服务员常说:What can I show you,sir(madam)?让学生归纳这些礼貌用语的时候,可以激励学生多说常说,让学生和学生相互扮演不同的角色进行对话,也可以让老师和学生相互练习这些礼貌用语,让学生更有自信,从而增加说英语的兴趣。
针对不同的服务对象,在不同的语境中,即使是表达同一个意思,但是其中还是有细微差别的,这一点要提醒学生注意。
例如,总台员工处理客人投诉中,常向客人致歉;“Im sorry"是一般的说法,还可以说:“Im terribly sorry,”“I want to apologize”,“Is there anything I could do?”等。
客房部员工打扫客房打扰客人常说;“Im sorry to trouble you,”餐饮部员工让客人等候时间长了,便说:“I'm sorry to have keep you waiting”等。
三、拓展知识面,培养学生自学能力
饭店英语是一门实践性很强的课程,教师讲授教材时要注意根据实际情况增加课外知识,提高学生学习兴趣。
例如在讲川菜灯影牛肉(Lampshade sliced beef)这道菜时,要增加一些内容;牛后腿,腱子肉,经腌、晾、烘、蒸、炸等工续,麻辣酸甜。
因其肉片薄而宽,可以透过灯影,有明间皮影戏之效果,故而得名。
同时也可让同学去网上查一查这些菜名,培养学生自学能力,通过搜集资料增加学生兴趣。
查一查Mapo beancurd(麻辣豆腐),Black forest(黑森林蛋糕),snow Hip Cake (鲜奶蛋糕)等菜。
四、要分层次教学,让学生多参加实践活动
职业学校的学生学习水平低,参差不齐,好学生吃不饱,差一点的学生又听不懂的现象较普遍。
因此,可以把一个班作为一个“复式班”,把学生按英语程度分成若干层次,讲授不同知识,提出不同要求。
例如;布置饭店英语作业,要求层次高一点的题量大、内容多,层次低一点的相对题量小些、内容少点。
为了提高学生学饭店英语的兴趣,要让学生多参观一些星级饭店。
看看前厅部(The front office department)、餐饮部(The food and beverage department)、客房部(The house keeping department)等,了解前厅部员工(The front office staff)、收银员(Cashier)、busseys(餐馆工)等饭店工作人员的工作流程(the job-procedure),从中获得实践经验。
总之,教学有法而无定法,教师在教师过程中,要不断摸索,寻找更好的方法
把饭店英语教好,无愧于“人类灵魂的工程师”这个光荣称号。