供应链管理英文课件：Ch16 Information Technology and the

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Use of Βιβλιοθήκη Baidunformation in a Supply Chain
Information used at all phases of decision making: strategic, planning, operational Examples:
– Inventory
– Transportation
– Facility
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Characteristics of Useful Supply Chain Information
Accurate Accessible in a timely manner The right kind Provides supply chain visibility
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Role of Information Technology in a Supply Chain
Information technology (IT)
– Hardware and software used throughout the supply chain to gather and analyze information
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The Importance of Information in a Supply Chain
Relevant information available throughout the supply chain allows managers to make decisions that take into account all stages of the supply chain Allows performance to be optimized for the entire supply chain, not just for one stage – leads to higher performance for each individual firm in the supply chain
– Captures and delivers information needed to make good decisions
Effective use of IT in the supply chain can have a significant impact on supply chain performance
Information must have the following characteristics to be useful:
– Accurate
– Accessible in a timely manner
– Information must be of the right kind
Information provides the basis for supply chain management decisions
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Use of Information in a Supply Chain
Inventory: demand patterns, carrying costs, stockout costs, ordering costs Transportation: costs, customer locations, shipment sizes Facility: location, capacity, schedules of a facility; need information about trade-offs between flexibility and efficiency, demand, exchange rates, taxes, etc.
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Role of Information Technology in a Supply Chain
Information is the driver that serves as the “glue” to create a coordinated supply chain
Supply Chain Management (3rd Edition)
Chapter 16 Information Technology
and the Supply Chain
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Outline
The Role of Information Technology in the Supply Chain The Supply Chain IT Framework Customer Relationship Management Internal Supply Chain Management Supplier Relationship Management The Transaction Management Foundation The Future of IT in the Supply Chain Supply Chain Information Technology in Practice
– Strategic: location decisions – Operational: what products will be produced during
today’s production run
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