管理学专业英语chapter4 Hiring and Managing Employees’ Performance

employee can also influence the outcome of
the interview. Remember, the
performance
appraisal is not a weapon. It is a tool to help
2020/8p/1e4 ople improve their quality of their work.
onAeppcraaistael gory?OJT
coaching
evaluation
Improving
trading places
job interview
job profile form
Job rotation
lectures
nepotism
neutral ground
Recruitment
resume
negotiating for contract with Uzbekistan, to manufacture table radios.
Competition : Strong competition for car radios and portables
Other Information:
2020/8/14
Recently received contract to
manufacture radios for Spanish company’s cars and buses. Also signed
contract to supply radio receivers for Airbus A320. Currently
useful.
2020/8/14
Words & Meanings
CLASSIFYING. Which topics do these words
belong to? Put each word in the correct category.
Is it possible for a word to belong in more than
2020/8/14
Hiring and Managing Performance
Recruitment/Hiring •job profile
•job application •resume •interview
Training •OJT •Off-JT
Performance Appraisals
Key to Exercise #3
Performance appraisals have two functions . One is to evaluate employees. The other is to help employees improve their performance by providing them feedback. The evaluation process can be difficult. Sometimes an employee may become defensive .
Key to Exercise #5
The
trading places
program at Simmons Company taught people to
walk a mile in other people’s shoes
. In this way, people
on both sides
of labor and management learned to
2020/8/14
KEY TO THE EXERCICES
2020/8/14
Key to Exercise #2
Description of Company
Name of Company:
Apex Electronics
History of Company: Founded 1939 by Harold Shaw. By 1960, it had
1,000 employees. And 10,000 by 1980.
Company's Major Products/Services: Portable radios. Car radios.
Radio receivers for airplanes.
New Developments in the Company:
jobs. The experience should be voluntary. You
should not require people to participate
in it. However, those who did
take part
in the program said that they found it extremely
•Evaluation function •Coaching function
2020/8/14
Introduction
How are people recruited (hired) ?
➢ Internal ➢ External
2020/8/14
Introduction (continued)
understand each others’ problems.
Carrying out
such a program can be
difficult, but Simmons designed a program
that was easy to follow.
People
simply spent half a day working at each others’
Job profile form
➢Job Title ➢Training / Education Required ➢Skills Needed ➢Major Responsibility ➢Other Information
2020/8/14
Introduction (continued) Job application
On-the-Job Training (OJT) 在职培训
➢ Job Rotation 工作轮换 ➢ Internships & Apprenticeships实习和学徒
Off-Job Training 脱产培训
2020/8/14
Pre-reading 1# Performance appraisals (绩效评估
• ◆ Two general functions:
•
◇Evaluation function
•
◇ Coaching function
•
*There is a natural conflict
between the above two functions.
2020/8/14
Types of Performance Appraisal
)
• Before you read Reading 1#,study the words and their relationships in the box on page 69.
2020/8/14
Reading 1# How well are you doing?
• ◆The definition of a performance appraisal
2020/8/14
Reading 1# (continued)
• ◆Developing a Plan for Improvement
• Ask your subordinate to suggest a
• plan.
2020/8/14
Reading 2# (continued)
• ◆The benefits result from the project • of trading places (refer to page 75) • ◇(open) • ◇ (open) • ◇ (open)
As we have seen, there are several things a
manager can do to avoid this defensiveness .
One way is to have the worker evaluate
himself. The manager’s relationship to the
2020/8/14
Reading 1# (continued)
• ◆ Nature of the Conflict • ◇ Causes for natural conflict: • 1)people do not like to be criticized. • 2)normal reaction is to be defensive. • ◆Dealing with the Conflict • ◇three major influencing factors; • ◇three goals of the appraisal;
Company description
➢ Name ➢ History ➢ Major products/ services ➢ New developments ➢ Competition ➢ Other information
CV Interview
2020/8/14
Introduction (continued) Training
Performance appraisal
2020/8/14
Words & Meanings
Word Study. Fill in the blank spaces with the right form of the word. 1. intern (noun and verb), internship.
• Hiring
• recruitment • resume
evaluation • ob interview • nepotism • job profile form • •
Training
improving job rotation
OJT trading places
lectures coaching neutral ground
• Trait Appraisals(特征评价) Skills,abilities,personality
• Behavior Appraisals(行为评价) the actual actions and behaviors
that workers exhibit on the job • Result Appraisals(结果评价)
An intern is someone who increases their knowledge of a field by actually helping out in the company. Interns learn by assisting managers and others in the organization. Most internships last between six months and a year. Sometimes, a person who interns with a firm may be offered a job there.
2ຫໍສະໝຸດ Baidu20/8/14
Types of Performance Appraisal（continued）
• 360-Degree Performance Appraisal A manager’s performance is
appraised by a variety of people, beginning with the manager’s selfappraisal and including peers or coworkers, subordinates, superiors, and sometimes even customers or clients.
2020/8/14
Reading 2# (continued)
• ◆Suggestions for developing the • program: • ◇don’t force employees to take part; • ◇no more than 1day every 4 months; • ◇don’t expect people to learn • everything about a job in 4 hours • ◇get feedback from participants.