商务英语初级口语

剑桥商务英语证书初级

口语

口语测试内容（1——3）

（1）建立好保持商务联络

①向人表示问候和对问候的回答

②自我介绍

③询问对方或介绍自己的身份特征

④表达自己喜欢什么、不喜欢什么

⑤发出邀请、接受或拒绝邀请

⑥表示感谢和欣赏

⑦给别人提供方便，接受和拒绝帮助

（2）谈论工作

①询问和描述工作的任务

②询问和介绍公司情况

③询问和简要介绍产品

④比较不同产品及价格

⑤询问和提出自己的观点

⑥表示同意或反对

⑦提出、接受、拒绝建议

（3）制定计划和安排工作

①商务会议：安排会议日程和会议议程

②商务旅行：预定饭店房间、饭店住宿和结账、点菜、进行旅行咨询、预定机票、乘火车旅行、安排行程等

一、口语测试题型（一）——考官口头提问（Interview）

必考话题

① Hometown

② Weather

③ Traffic

④ Travel

⑤ Leisure Time and Hobbies

⑥ Shopping

⑦ Sports Activities

⑧ Family

⑨ Food

⑩ Festivals and Occasions

二、口语测试题型（二）——小演讲（Mini-presentation）

（一）考生怎样与考官进行简单的商务交流

自我介绍结束后，考官会与考生就商务交往中的某一具体的问题进行较为具体的交谈。这一阶段考生要通过描述（describe）、比较(compare)、解释(explain)等方式使谈话能够深入。考官可以以不同的方式问同样的内容，考生在考前应对这些提问方式做全方位的设想。对答案可能涉及的词汇做充分了解，如果时间充裕，最好提前准备好一份答案。

考官一般会问考生对商务活动的一些基本看法，或者给考生设定一个情景，然后让考生阐述自己的看法。回答这样的问题考生首先应该具备一些基本的商务知识，其次才是如何用英文表达。

例如：Suppose you are a sales representative. Your company has developed a new product with high price and good quality. How will you persuade you customer to buy your product?

分析：考生首先应当知道本产品的优势在什么地方，不同的客户有什么不同的需求，产品的目标客户群有什么样的要求。就本例而言，考官给定的信息不是很全面，具体是哪种产品没有讲清楚。考生自己可以将它更加细化，为了便于进一步展开谈话，最好选择自己熟悉的产品。

参考答案：Well, suppose I am a sales representative. Our company has developed a new office-software, It has more functions and is easier to use compared with other products.

The first step of selling our product is to determine our target

customer. If I am supposed to sell the software to governments, corporations, or institutions, the high quality, multi-function and all-round after-sale service would be the first priority to these customers. They are less sensitive in price than the individual buyers. I’ll try my best to let them know our software’s distinct advantage over the others’. If individuals are my target customers, they will pay more attention to the price. Of course, it is not easy to talk them into buying. The best policy, I think is to assure them that they get the product with best quality-price ratio.

(二)口试第二部分的测试要求

测试要求：每位考生做一个简短的演讲，大约一分钟。在演讲前每位考生都会在一张纸上看到两个题目，考生可以从中选自一个并有一分钟的时间做准备。在演讲完毕后，另一位考生可以就这个演讲提一两个问题。

测试目的：看考生就一个给定的话题能否组织好一篇论点鲜明、逻辑清楚、选词得当、结构分明、长短合适的演讲。

考试要求：Thank you. That’s the end of the first part of the test. In the next part you are going to talk on your own. I’m going to give each of you a card with 2 topics. I’d like you to choose one topic and talk about it for about a minute. You have one minute to prepare for this. You are allowed to make notes. All right? Here are you topics.

Interlocutor hands each candidate a different topic card, and some paper and pencil for notes.

Choose one of the topics and prepare to talk about it. Remember you can make notes if you wish.

Allow 1 minute’s preparation time. All candidates prepare their talks at the same time, separately.

例一：What is important when looking for a new job?

Location