空中乘务专业民航服务英语会话第三版UNit3depart(二)起飞第二部分课件
民航服务英语-课件
Dialogue five
❖ When Mr. Smith gets on board, he can`t find the seat in the cabin. His seat number is 9B, economy class. The cabin attendant helps him find his seat.
那。 ❖ B：好的。 ❖ Ａ：您还想要耳罩和眼罩吗？ ❖ B：不需要了，谢谢！
Some explanation：
❖ Is coming 来了 The dinner is coming. ❖ My mother is coming. ❖ What’ for ····怎么样？ ❖ What` for a glass of wine ❖ Will be better. 会更好
Dialogue eight
The captain has just switched the seat belt sign on. A cabin attendant, Linda, sees a passenger standing in the aisle.
dialogue nine
Cabin crew are preparing the cabin for take-off. One of the passengers is still using his mobile phone. One of cabin crew comes up to stop位旁边了。可能掉到地上了，但
我找不到了。 ❖ B：不要急，我保证你能找到的。找到了吗？ ❖ A：哦，找到了。它就在凳子的下面，多谢了
、
Sentence patterns Hello! Welcome aboard! What ‘s up What’s happening
Unit 3 民航英语Departure(2)
湖南交通工程学院
备课本 2016--2017学年第1学期
课程名称民航乘务英语会话
教材名称及版本民航乘务英语会话授课班级 15级航空班民航乘务教师姓名龙娟
审核人张晓兰
二〇一六年 9月印制
填写说明
1、此备课本用来书写教案，适用于所有专职教师、兼职教师和兼课教师。
2、所有承担教学任务的教师需书写纸质版教案，如因使用多媒体教学需要和教学任务繁重，可用电子版教案，但格式必须按纸质版格式，且所有教案的书写应与学期授课计划相符合。
3、备课过程中的各个环节和要素可根据实际授课内容进行填写。
如：
授课课题：（教学章、节、标题或项目名称）
教学目标和要求：（教学目标一般说应包含知识教学、能力发展和思想教育三方面内容，教学要求是指识记、理解、简单应用、综合应用等层次）
教学重点和难点：教学重点，是为了达到确定的教学目的而必须着重讲解和分析的内容；教学难点，是就学生的接受情况而言的，学生经过自学还不能理解或理解有困难的地方，即可确定为教学难点。
教学方法：（讨论、启发、演示、辩论、讲练结合、案例教学、情境模拟等）
教学手段：（多媒体教学、录像带、挂图、幻灯片等）
本节参考书目及资料：参考书目和相关资料
授课时间：第周,课时累计：按累计课时
教学过程：（体现教学步骤，包括时间分配和教学内容教学进程）
作业布置：（含思考题、讨论题）
课后反思：（因为课后反思是教案实施效果追记，课前还不能打印，只能课后用笔手写）
4、备课本的审核人为各教研室（项目中心）主任。
民航专业英语unit3
Section A: Speaking
Situational Dialogues
Situation: A passenger trys to put his bag into the overhead compartment. (P=Passenger, F=Flight Attendant) F: Can I help you? P: Yes. I can’t get my bag into the overhead compartment. F: Don’t worry. If you’d like to take your seat, I’ll do it for you. P: It’s very kind of you. Thanks a lot.
Section A: Speaking
Relevant Announcements
Ladies and gentlemen, Welcome aboard Air China. Please take your seat according to your seat
number. Your seat number is on the edge of the rack. Please make sure your hand baggage is stored in the overhead locker. Any small articles can be put under the seat in front of you. Please take your assigned seat as quickly as possible and leave the aisle clear for others to be seated. Thank you for your cooperation.
民航空乘英语 3课件
Ladies and gentlemen, This is an emergency. This is an emergency. Stay in your seats with your
seat belts fastened. Remain calm and follow these instructions. Pull down the oxygen mask. Pull down the oxygen mask. Put it over your nose and mouth immediately and breathe normally.
take your overnight articles2 with you as you leave the airport. Hand baggage may be left on the board, but take valuables3 with you.
Further4 __i_n_f_o_r_m__a_ti_o_n__ will be given to you in the terminal building5. We _a_p__o_lo__g_iz__e_ for the
and keep your seat belt fastened. Please refrain from using the _l_a_v_a_to_r_ie_s__ until the safety belt sign goes off. Cabin service will be _s_u_s_p_e_n_d_e_d_ during this period. We do apologize for any inconvenience and appreciate your understanding.
民航乘务英语Unit2教案
民航乘务英语U n i t2教案(总10页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--湖南外国语职业学院教案首页Period 1-2ⅠLead-inReview1 Translate the words, phrases and sentences below: 1) 航站楼 2) 有效护照3) 分配位子 4) 问讯处5) 乘机手续台 6) 护照检查处7) 安检处 8) 行李认领9) 健康证明、接种证明和海关申请表10) 被隔离 11) 外币兑换处12) 地勤人员 13) 称行李14) 超重行李 15) 候机室16) 头等舱/商务舱/经济舱 17) 行李箱18) 登机 19) 当班地勤人员20) 国内航线 21) 排队22) 插队 25) 告诉某人做某事26) 监视屏幕 27) 检查可疑物品28) 若某位旅客携带有金属制品，金属监测仪就会叫。
29) 任何旅客都享有免税商品限额。
30) 约在起飞前一小时，旅客到达登机口。
2 Fill in the forms:1 Check ______Check-in desk ① _______2 Weigh luggage ② _______③ _______3 ____________Passport control1 to __________.Security control2 if they ____ the metal detector ____ to use hand- held metal _______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure, ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim① ______Arrival ② ______2 Immigration and customs ③ ______④ ______⑤ ______3 ______________.Ⅱ General Ideas about Unit 2:Aims：1 to get some ideas of the categories of airline personnel and each class’s responsibilities, etc.（了解航空工作人员的分类及每类人员的工作职责；）2 to learn the key words and expressions.Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:accelerate加速, arm使…处于可用状态, altitude海拔,pre-flight briefing起飞前会议, flight deck / cockpit驾驶舱,co-pilot / second officer副驾驶, chute滑道, ditching水上迫降,domestic国内的, elevator升降舵, eligible符合条件的,evacuation疏散, exit使离开, fasten系紧,fuselage机身, galley机上厨房, hydraulics液压的,inflate使膨胀, initiative首要的判断力, instruct发出指令,lavatory机上卫生间, prohibit禁止, purser乘务长,release释放, roar吼叫, rudder方向舵,steer控制…的方向, steward男乘务员, stewardess女乘务员,stow装载, taxi滑行, undercarriage起落架aerodrome controller机场管制, air traffic controller空管, air tug拖车,area controller地区管制, charter flight包机, control column操纵杆,cross check交叉检查, emergency equipment急救装置, first officer大副,flight engineer机上机械员, flight schedule飞行计划, flight service director主任乘务长, food and beverage supplies餐饮供应, fuel transfer换油,gear up收起落架, jump seat乘务员座椅, life vest救生衣,long haul长途（旅行/ 运输） short haul短途（旅行/ 运输）,main landing gear/ undercarriage主起落架, nose landing gear前起落架,on board在飞机上, parking stand停机坪, personality traits个性特征,pick up增加, public address system广播系统, pull up收起,put… full on把…全部加上, safety demonstration安全演示,seat- configuration座椅规格, seat- pitch座位间距, steering control方向控制, stretch out伸展, take off, touch down落地, wing flap翼襟2 Main roles of cabin attendants3 Long Sentences1) Airline Personnel is a generic term for people who work with aircraft in one capacity or another, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
民航乘务英语Unit2教案
Period 1-2ⅠLead-inReview1 Translate the words, phrases and sentences below:1) 航站楼2) 有效护照3) 分配位子4) 问讯处5) 乘机手续台6) 护照检查处7) 安检处8) 行李认领9) 健康证明、接种证明和海关申请表10) 被隔离11) 外币兑换处12) 地勤人员13) 称行李14) 超重行李15) 候机室16) 头等舱/商务舱/经济舱17) 行李箱18) 登机19) 当班地勤人员20) 国内航线21) 排队22) 插队25) 告诉某人做某事26) 监视屏幕27) 检查可疑物品28) 假设某位旅客携带有金属制品，金属监测仪就会叫。
29) 任何旅客都享有免税商品限额。
30) 约在起飞前一小时，旅客到达登机口。
2 Fill in the forms:1 Check ______Check-in desk ①_______2 Weigh luggage ②_______③_______3 ____________Passport control1 to __________.Security control2 if they ____ the metal detector ____ to use hand- held metal_______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure, ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim①______Arrival ②______2 Immigration and customs ③______④______⑤______3 ______________.ⅡGeneral Ideas about Unit 2:Aims：1 to get some ideas of the categories of airline personnel and each class’s responsibilities, etc.〔了解航空工作人员的分类及每类人员的工作职责；〕2 to learn the key words and expressions.Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:accelerate加速, arm使…处于可用状态, altitude海拔,pre-flight briefing起飞前会议, flight deck / cockpit驾驶舱,co-pilot / second officer副驾驶, chute滑道, ditching水上迫降, domestic国内的, elevator升降舵, eligible符合条件的, evacuation疏散, exit使离开, fasten系紧,fuselage机身, galley机上厨房, hydraulics液压的,lavatory机上卫生间, prohibit禁止, purser乘务长,release释放, roar吼叫, rudder方向舵,steer控制…的方向, steward男乘务员, stewardess女乘务员,stow装载, taxi滑行, undercarriage起落架aerodrome controller机场管制, air traffic controller空管, air tug拖车, area controller地区管制, charter flight包机, control column操纵杆,cross check交叉检查, emergency equipment急救装置, first officer大副, flight engineer机上机械员, flight schedule飞行方案, flight service director主任乘务长, food and beverage supplies餐饮供给, fuel transfer换油,gear up收起落架, jump seat乘务员座椅, life vest救生衣,long haul长途〔旅行/ 运输〕short haul短途〔旅行/ 运输〕,main landing gear/ undercarriage主起落架, nose landing gear前起落架,on board在飞机上, parking stand停机坪, personality traits个性特征,pick up增加, public address system播送系统, pull up收起,put… full on把…全部加上, safety demonstration平安演示,seat- configuration座椅规格, seat- pitch座位间距, steering control方向控制, stretch out伸展, take off, touch down落地, wing flap翼襟2 Main roles of cabin attendants3 Long Sentences1) Airline Personnel is a generic term for people who work with aircraft in one capacity oranother, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘效劳人员，还是维修人员，都统称为航空工作人员。
《航空专业英语》电子教案 Unit 3
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Unit 3 Parts of Airplanes
• The wings are another main part of the aircraft. Basic wing structure consists of left, center, and right wing sections. These are built up from the front spar, rear spar, ribs, top and bottom skins and stringers. The wing ribs in the tanks prevent a surge effect in the fuel tank.
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Unit 3 Parts of Airplanes
• On a modern aircraft, there are inboard ailerons for roll control and outboard ailerons for low airspeed flight. The upper surface of the wing also contains spoilers. They are operated by hydraulic pressure and are used for braking.
《-民航空乘英语》2PPT优秀课件
life vest3 safe belt sign
life vest
emergency exit
Unit 2 Safety Service
4
oxygen mask1 safe belt
emergency exit2 safety demonstration4
life vest3 safe belt sign
Ⅰ. Listen to the dialogues and fill in the blanks.
1
M: Excuse me, madam. I’d like to remind you that passengers are not allowed to _r_em__o_v_e_ emergency equipment by themselves. Please put back the __l_if_e_v_e_s_t___.
Part
Part
1
2
3
4
Warm Up Announcements
Dialogues in Cabin
Reading and Writing
1
Match the following words and pictures.
ห้องสมุดไป่ตู้
oxygen mask1 safe belt
emergency exit2 safety demonstration4
safe belt
oxygen mask
Unit 2 Safety Service
5
oxygen mask1 safe belt
emergency exit2 safety demonstration4
《民航空乘英语》课件
Teach students how to engage in effective oral communication, including skills such as questioning, answering, requesting, and rejecting.
Utilizing videos, podcasts, and interactive exercises to engage learners
Providing regular feedback and assessments to monitor progress
02
Basic English language for flight attendants
04
Flight Attendant English Reading and Writing
Compensation strategies
Predicting the main idea
Predicting the main idea is an effective reading strategy that helps students understand the overall content of a text It involves making predictions about what the text will be about based on the title, headings, and other issues
Dialogue for medical emergencies
03
Assist medical personnel on board and provide necessary information to ensure the safety of passengers
民航客舱服务英语教程课件
➢boarding card =boarding pass
登机牌
e.g.： Excuse me. May I see your boarding pass/card?
打扰一下，我可以看一下您的登机牌吗？
luggage 【英国英语】行李= baggage 【美国英语】行李 carry-on luggage 随身携带的行李 hand luggage 手提行李 luggage rack 行李架 luggage tag 行李牌 trunk （旅行）大衣箱
Welcome aboard!
Can you guess what the flight attendants say to the passenger?
Excuse me, can I help you? Excuse me. May I help you to put your baggage?
5. overhead rack = overhead compartment
=overhead bin
舱顶行李架
6. valuable
下机时请带好您的贵重物品。 Please take your valuables with you when deplane(下飞机）.
7. emergency exit 紧急出口
possible onboard emergencies. 5. Assign and ensure proper handling of special passengers
and meals.
Introduction to Cabin Services
1. Check personal make-up and appearance. 2. Self-introduction 3. Introduction of flight duties 4. Introduction of flight routes 5. Emphasize the importance of the cabin safety
《 民航空乘英语》3
9
Good afternoon, ladies and gentlemen, We will be serving you meals with tea, coffee and other soft drinks. Welcome to
make your choice. Please put down the table _i_n_f_r_o_n_t _o_f_ you. For the _c_o_n_v_e_n_i_en_c_e__ of the passengers behind you, please return your seat back to the _u_p_r_ig_h_t__ position during the meal service.
CA: Yes, we have alcoholic beverages as well as coffee, tea, and soda. M: How much do drinks cost? CA: Our alcoholic beverages are five dollars each. All others are complimentary1. M: When will our meals be served? CA: We will serve a snack with the beverages at first. Dinner will be served a few hours after departure. M: What are our dinner choices?
1. How many main meals will be served by this flight? 2. What kinds of beverages are available on this flight? 3. Do you know what a special meal is? Give some examples you know.
民航乘务英语会话基本句型
Part One : Self-introductionGood morning, class! I am very happy to see all of you at the beginning of this term. From now on, I will be your oral English teacher. That is my great honor! Actually, I should say I don’t think my duty is to offer you large amount of information. I am just a guide to help you improve your listening and speaking.Of course, first of all, I will give you a short introduction of myself. My name is written like this-余姜玮.Just like a boy’s name, right You can also call me sammi. You can see, I am still young lady, righ And we are all young people, I can communicate with you easily for there are not many generation gaps between us. Right Although I am young, I am not a green hand for teaching. I have several year teaching experience in different courses. My bachelor degree is about English education and my master’s degree is about Second language acquisition. To be your English teacher is my great honor. I hope we can get along well with each other, and make progress together.Ok. who is monitor And who is in charge of this courseWell, during the 10-minute break, I will ask you for the name list and the ways of contact.By the way, I ‘d like to divide the whole class into several groups according to your rooms, that means your roommates will be your group mates. Because there will be some group works during the activities. It needs you to study together and to learn how to cooperate with your group mates.……Now. You have your roommates. There is the first task of this term. I will give you 15 minutes for you to discuss about what you want in this class. And after 15 minutes, every group will choose one of your members to present your group ideas. Before presenting, you’d better first introduce yourself briefly. When presenting, you’d better list requirements on the blackboard to let all of us see more clearly.What do you think of this bookWhat is your expectation of this courseDo you have any suggestions for this course or for meIn this way, I hope I can let you know you do be the hosts of the class, but not me, the teacher. Once again, I should mention that, as a teacher, I am just the guide to help you. You, everybody is the center.……Ok. Thank you so much for giving me so many requirements. I will arrange them and make my efforts to satisfy you.Do you have any New Term Resolutions(When you want to do sth or at the beginning of a term or a year, you should have a plan in your mind. That will remind you what you should do during the whole term or during the whole year.)1.sleep and get up regularly everyday2.learn to cook3. read more good books4.find a dream job5.get the scholarship6.travel sp./ have a trip once a year民航乘务英语会话Lecture 1 IntroductionI 接待客人的四种基本英语会话句型May I ~ (我可以~ 吗)Could you ~ (我可以~ 吗)Would you ~ (您愿意 ~ 吗)Shall I ~ (我可以 ~ 吗)1.自己想做某事时，用 May I ~May I have your name, please 请问贵姓May I have your check-out time, please 请问您什么时候要结账退房May I see your passport, please 请让我看看您的护照，好吗May I know your nationality, please 请问您的国籍2.有求于客人时，用Could you ~Could you fill out the form, please请填写这张表格好吗Could you write that down, please 请写下来好吗Could you draft the telegram, please 请拟好电报的草稿好吗Could you hold the line, please 请不要挂断电话好吗3.询问客人的喜好或意愿时，用Would you ~Would you like + N.Would you like + to do sth.Would you mind + doing sth.Eg: Would you like tea or coffee 你要茶还是咖啡Would you like to take a taxi 您要不要搭计程车Would you mind filling out this form您介意填这张表吗疑问词 + would you like to do sth.疑问词 + would you do sth.（用于询问客人的希望）Eg: When would you like to have dinner您想何时用餐Where would you like to have dinner您想在哪里用餐Who would you like to contact 您想和谁联络Why would you like to visit Wuhan 您为什么想游览武汉Which kind of room would you prefer 您喜欢哪一种房间How would you like to settle your bill 您想用什么方式付账How long would you like to stay 您要停留多久4.提供建议或者服务给客人的时候，用Shall I ~ / Would you like me to do ~ Shall I make the resercation for you要我替您订房间吗Shall I open/ draw the curtains要我把窗帘打开/拉上吗Shall I draw you a map要我画张地图给您吗II 打招呼Good morning, ~ . （早上好）Good afternoon, ~ . （下午好，12时以后）Good evening, ~ . （下午6时以后）Eg: Good afternoon, sir. Welcome to Yangtze Hotel.Good evening, madam. May I help youGood morning, sir. Are you checking out先生，早安，您要结账吗在电话的对答中，可以在后面直接加上公司名或部门名称，如：Good morning, sir. This is Air China Booking Office. May I help youIII 回答1.肯定的回答在与客人对话的过程中，有时候必须随声附和表示认同：I see, sir.有时候必须确认客人所说的话：Certainly, sir.2.要拒绝客人所求时，在没有办法符合客人的要求，而想加以拒绝的时候，不可以直接说 No, 而应该用以下的说法，并在其后加上理由说明。
Unit 3民航会话 Departure(2)
• • • • • •
Making Complaints I have never seem such a terrible film. Sorry. You must be joking. I am ashamed of you. I don.t appreciate the way you speak to your mother You shouldn’t be so careless.
• • • • • • • • • • •
Expressing Happiness It’s a wonderful idea. Perfect. That’s good to hear. It’s great to see you again. That’s terrfic news. Expressing Unhappiness It’s awful. Oh God. Things just seem to get worse. I don’t like it. I’d rather .. I can’t bear to listen..
• P: Good morning, here’s my passport. • A: Good morning, sir. You are flying with Delta from Shanghai to Seattle then SanFrancisco? • P: Right, is there a problem? • A: I’m afraid the econmy class is fully booked now. • P: What? I bought the ticket two months ago. • How come there’s not my place on the plane? • A: Don’t worry, sir. We’ll make sure you get to your destination. I’ll reconfirm it with my co-workers.(He then proceeds to make a phone call)
民航服务英语
民航服务英语flight attendants乘务员flight number航班号boarding time登记时间departure time起飞时间over-head compartment头顶上方的行李架cabin客舱air bridge廊桥bassinet婴儿床window seat靠窗的座位middle seat中间的座位aisle seat靠过道的座位navigation system导航系统electronic devices电子设备tray table小桌板Welcome aboard。
欢迎登记May I see your boarding passes？我能看一下您的登机牌吗?The seat number indicated on the edge of each overhead compartment。
座位号码写在每个头顶行李舱的边部。
Let me show you to your seats。
我领您去你们的座位。
May I help withy our bags？您需要我帮助您拿行李吗？OK。
This way，please。
好的，这边请。
Sorry to keep you waiting。
抱歉让您久等了。
Let me help you put the bags into the overhead compartment。
让我帮您把行李放到头顶上方的行李舱里吧。
You can put your small bag under the seat in front of you。
你可以把你的包放到你前面座椅的下面。
If you need any help ，please press this button，then we’ll come over very soon。
如果您需要任何帮助，请按这个按钮，我们会马上过来。
If you feel coldyou can adjust the air flow by turning this knob to the right or you can ask for bla nkets。
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好的，没问题，这是你的登记牌，享受你的航班！
Sentences Patterns
Sentences Patterns
Expressing Unhappiness. It's awful. Oh God! Things just seem to get worse. I don't like it.I'd rather... I can't bear to listen.. I can't stand those rude people. Making Complains I have never seen such a terrible film. Sorry.You must be joking. I am ashamed of you.
Sentences Patterns
g Unhappiness. I don't appreciate the way you speak to your mother.
You shouldn't have left so soon.
You needn't have told them that. She could have helpedme , but she didn't. She is always asking such silly questions.
Dialouges (1)Traveling with an Infant 带婴儿旅行
1)
（2）Paying for Extra Weight Luggage
下一位 早上好 早上好，你要飞往哪里？ 我将要飞往纽约。 你能出示你的机票和护照吗？ 给你。 好的。你能将你的行李箱放在传送带上吗？谢谢 当然 对不起，先生。你的包裹超出了重量许可范围。 啊？ 行李箱的重量限制在23千克，但是你的事27千克。我恐怕你不得不从箱子里取出来一些东西或者你可以为超重的部 分支付费用。 好的，我需要付多少费用？ 我将为你写一张支票，你拿着它在超重物品服务处付费。 它在哪儿？ 就在对面，你的左手边。你看到一个大的黄色标志了吗？ 哦，我看见了。我可以留我的行李箱在这里吗？ 对不起，你不能。你必须带着它。还有你的票和护照，当你付完了超重费用，来我这里，我将为你办理登机手续 好的，谢谢你 不客气。
（4）Upgrading a Passenger to Business Class 帮助乘客升至商务舱
早上好，这是我的护照 早上好，先生。你将乘坐美国达美航空公司的航班从上海到西雅图然后转到旧金山？ 对了，有问题吗？
我恐怕经济舱已经满了。
什么?我两个月前买了机票。怎么竟然没有我的座位？ 别担心，先生。我们将确保你到达目的地。我将和我的同事再次确认下。 然后他赶紧打了个电话。 我们能为你做的要么帮你升至同架飞机的商务舱要么把你放在另一架去旧金山的飞机上，那架飞机 要40分钟才能走。 40分钟？我还没有通过安检和海关。这么短的时间我不能做到。 别担心先生我们将帮你通过。 不用了，我宁愿坐这趟飞机的商务舱
（3）Food Voucher 机场免税店餐券
晚上好 晚上好
我能看你的机票和护照吗？
给你 请把你的行李包一个一个的放在行李箱上，谢谢 没问题
很抱歉告知你这趟航班因为坏天气延迟四个小时
哦，这么糟糕！还会继续延迟下去吗/ 非常抱歉，这个时刻我们没有收到进一步的消息。但是我们将保持让你听到建议。请注意机场通知。 好的，我们能有两个靠窗的座位和两个靠过道的座位吗？ 我看看我能做什么 哦，太好了！非常感谢你！ 好的。你的座位号是第三排的3A,3B和第四排的4A,4B,靠窗的和靠过道的. 非常好,谢谢你! 这是四张机场大厅内的咖啡馆和餐馆为你们四位提供的 20美元的餐券。每人限用一张餐券，用在免 税店附近的任何一家餐馆。 非常好 你将在早上6点从D通道离开。好，享受你的航班，为我们的延点再说声抱歉。
6.extra weight desk
A desk where you go to pay for the extra weight in you luggage.
7.vouchers
A coupon or other document,either prepaid or given free,entitling the bearer to certain goods,services,or discounts upon presentation.
UNIT3DEPART URE(2) 起飞（2）
Language Points
Language Points
Weight limit set by aircraft companies.If your luggage is overweight,you have to take the extra items out of your luggage or pay excess baggage.