精编商务英语培训(入门篇).ppt
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商务英语培训课件
Listening and Speaking Practice
01
Role playing exercises
The course provides role playing exercises that allow students to practice their listening and speaking skills in a simulated business environment
Communication Skills
Effective communication in Business English requires clear and consensus expression, active listening, and the ability to express opinions and negotiate effectively
Writing Skills and Training
Learning effective writing techniques
Learners will learn effective writing techniques, including outliers, paraphrasing, and editing their writing to ensure clarity and accuracy
Feedback and evaluation
The course will provide feedback and evaluation on learners' reading and writing skills, helping them identify areas where they need to improve and provide suggestions for improvement
商务英语系列讲座(入门篇)
商务英语系列讲座(入门篇)商务英语系列讲座Business English series cathedra 商务英语系列讲座第 1 页入门篇Hi，欢迎你到“商务英语”的“入门篇”中来，很多人都觉得“商务英语”非常“高深”，似乎是“高不可攀”，可是当我们研究了BEC商务英语以及其他商务课程后，发现原来商务英语涉及到的内容并不都是专业得让人“望而却步”，商务英语的学习依然涉及到如何得体的introductions(介绍)、greetings(问候)等等基本的会话，在这些基础上，你才能进一步地学习有关marketing,sales(销售)等商务方面的知识。
所以把一些比较基本的社交英语以及简单的商务知识放在“入门”篇里学习，比如如何得体的进行“自我介绍”，如何“接听电话”，“收发传真”，“描述产品”以及基本的商务信函写作等等内容。
相信在“入门篇”里的学习使你可以应付外企环境中最基本的工作内容！现在我们就开始“入门”吧，说“入门”自然还要从学会得体的“自我介绍”开始， 1. First Meetings 初次见面先预习一下本课中涉及的一些知识点吧：assistant助理clerk职员favorable impression 良好印象Personnel Manager人事经理Managing Director总裁I’m new. 我是新来的。
to be working together.我们将一起工作。
to look forward to doing sth.盼望做某事初次见面用语：Nice to meet you.很高兴见到你。
告别时用语：It was very nice to have met you. 能见到你我真高兴Hope to see you again.希望能再次见到你。
商务英语系列讲座第 2 页第一天到公司上班，You must be nervous.你的心情一定挺紧张。
怎么才能给上级和同事留下 a favorable impression呢？西装革履的你看起来很cool，但你还是没有十分的把握。
商务英语学习PPT课件
即期付款交单 D/P at sight
buyer is presented the draft.
远期付款交单
D/P
after
sight
The buyer will pay the draft amount a specified
number of days after the
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draft is presented a1n7d
汇付的四个当事人：
⑴汇款人（进口人）( Remitter/Importer) ⑵收款人（出口人）(Payee/Exporter) ⑶汇出行（进口地银行）(Remitting Bank/ Importer’s Bank）
⑷汇入行（出口地银行）（Paying Bank/ Exporter’s Bank）
在预付货款的情况下，进口商为避免货款两空，要求 解付行解付货款时，收款人必须提供某些指定单据。
汇付条款 应明确汇付时间、汇付方法和金额
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二、托收（Collection）
（一）含义
• 根据国际商会《托收统一规则》（URC522）的规定：
托收是指由收到托收指示的银行，根据所收到 的指示处理金融票据和商业单据，以便取得付款或 承兑。
收款人 （出口商） （Payee）
填写信
⑴
⑵
汇委托
信
出
书，连
汇
具
同货款
申
回
交付汇
请
执
出行
出具“信汇 通知书”
信汇通知书或 支付通知书
汇出行
⑶以信函方式指示付款
(Remitting Bank) ⑹寄交“付迄收据”
⑸ ⑷出 通具 知收 取款 款收
商务英语教程课件ppt
Use leverage and negotiate effectively
Identify and use leverage points, make rational offers, and be willing to compromise
Business English negotiation skills
The ability to read and understand text quickly and effectively
Understanding of Complex Sentencies
The ability to understand complex Sentencies with multiple and adjacent clauses
Wear professional attention to receive a sense of seriality and respect
Use formal meetings and introductions
Start with a formal meeting and introduction of your team members
Show graduation and recommendation
End the meeting with a thank you, expressing graduation for the other party's time and effort
04
Business English Contracts and Agreements
standardization, and cross-cultural communication, and is a universal language for global business communication.
Identify and use leverage points, make rational offers, and be willing to compromise
Business English negotiation skills
The ability to read and understand text quickly and effectively
Understanding of Complex Sentencies
The ability to understand complex Sentencies with multiple and adjacent clauses
Wear professional attention to receive a sense of seriality and respect
Use formal meetings and introductions
Start with a formal meeting and introduction of your team members
Show graduation and recommendation
End the meeting with a thank you, expressing graduation for the other party's time and effort
04
Business English Contracts and Agreements
standardization, and cross-cultural communication, and is a universal language for global business communication.
商务英语培训第一讲
• Greet v.欢迎，打招呼 [ɡri:t]
• Corporation n. 公司 [ˌkɔ:pəˈreiʃən]
• Department manager n. 部门经理 [diˈpɑ:tmənt] [ˈmænidʒə]
• President n. 总统， 总裁 [ˈprezidənt]
• Director n. 主管，董事 [diˈrektə，dəˈrektə(r)]
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第一讲:Meeting and Greeting People
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第一讲:Meeting and Greeting People
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第一讲:Meeting and Greeting People
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第一讲:Meeting and Greeting People
会面餐桌礼仪语言点在实际商务活动场景中的运用无忧无忧pptppt整理发布整理发布greetingpeople国际音标无忧无忧pptppt整理发布整理发布国际音标元音无忧无忧pptppt整理发布整理发布国际音标辅音无忧无忧pptppt整理发布整理发布greetingpeople词汇introduceadj
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国际音标
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相关词汇
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相关句型
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对话练习
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商务会面礼仪
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国际音标 元音
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国际音标 辅音
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第一讲:Meeting and Greeting People
商务英语基础课件PPT
➢ primary主要的 首要的 Your ~mission is to study well. ➢ ensure 确保 保证 ~ sustainable development of the earth ➢ enthusiastic 热情的 ➢ welcome callers courteously 礼貌地 谦恭地 ➢ identify yourself and your organization 认出 识别 辨别 ➢ slang 俚语or jargon 行话 ➢ take phone messages completely and accurately精确地 ➢ surname姓氏
Phone Answering Tips
➢ contact business ➢ critical 决定性的 严重的 crucial
eg. Poverty is a critical issue in today’s world. 批判的 The report is highly critical of this phenomenon.
Related Words and Expressions
vibration 震动 silence 静音 country code 国家代码 +86 area code 区域代码 +0318 dial the wrong number 打错电话 hold on/hang on/hold the line 稍等 long-distance call 长途电话 local call 市内电话 conference call 电话会议 crossed line 线路干扰 phone directory 电话簿
➢ What would you like to do as your career? Why? teacher, public servant, white-collar worker, start your own business, cook, singer, movie star, doctor, policeman; indoor, outdoor, during the day, at night
Phone Answering Tips
➢ contact business ➢ critical 决定性的 严重的 crucial
eg. Poverty is a critical issue in today’s world. 批判的 The report is highly critical of this phenomenon.
Related Words and Expressions
vibration 震动 silence 静音 country code 国家代码 +86 area code 区域代码 +0318 dial the wrong number 打错电话 hold on/hang on/hold the line 稍等 long-distance call 长途电话 local call 市内电话 conference call 电话会议 crossed line 线路干扰 phone directory 电话簿
➢ What would you like to do as your career? Why? teacher, public servant, white-collar worker, start your own business, cook, singer, movie star, doctor, policeman; indoor, outdoor, during the day, at night
商务英语入门第一章PPT课件
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Partnerships------------合伙企业
有限合伙的基本特征： 1.有限合伙企业既有有限合伙人又有普通合伙人。 2.通常资金的提供者是有限合伙人。 3.有限合伙人一般不参与公司的管理，对公司的 债务只承担有限的责任。 4.普通合伙人是企业的管理者并承担无限责任。 5.有限合伙人享有知情权和对合伙企业的监督检 查权利。
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结论
合伙创业一定要做到帐目清楚、手续齐全，随 时经得起检查； 对于所有帐目的进出情况、合作实体的经营状 况和损益情况要定期在合伙者间进行公开； 合伙者的利益分配要严格按照合作协议中的规 定办理； 合伙者私人使用合作实体的财物的，要入帐并 在利益分配中予以扣除，总之，要做到“亲兄 弟明算帐”。
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Sole Proprietorships------个人企业
弊: 1.启动资金有限、经营规模有限、融资机会有 限。 2.投资人个人承担无限责任。 3.具有一定的不稳定性。 4.在经营管理知识和能力上有局限性。
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Partnerships------------合伙企业
A partnership is legal relationship between persons carrying on a profit-motivated business.
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Sole Proprietorships------个人企业
An organization that is owned and managed by one person is called a sole proprietorship. Features: 1.Provides the capital by one person. 2.Operates the business aided by several employees. 3.Owns all the assets of the business and the profit generated by it. 4.Assumes complete responsibility for any of the liabilities or debts of the business.
商务英语初级教程1-4课件
Introduction to Business Eng lish
基础知识
学习商务英语的基础知识， 包括语法和词汇。
商务术语
掌握常见的商务术语，以便 在工作中有效沟通。
沟通技巧
学习在商务环境中进行有效 沟通的技巧和策略。
Greeting s and Introductions
商务问候
学习在商务场合中进行问候和介 绍的方式。
商务英语初级教程1-4课 件
欢迎来到商务英语初级教程1-4课件！在这个课程中，我们将介绍商务英语的 基础知识，包括问候和自我介绍、公司结构和部门、工作和责任、办公设备 和用品、电话礼仪和用语、电子邮件写作和礼仪、给予和接受指示、预约和 安排会议、旅行和交通、预订酒店和餐厅、谈判和讨价还价、演讲技巧和技 巧、商务文化和礼仪、商务函电写作技巧、全球商务和跨文化交流。
指令应该准确、简洁和易于理解。
积极反馈
2
提供及时的积极反馈，以便员工理解他
们的工作，并改进。
3
沟通技巧
了解有效沟通的技巧，以确保指令得到 正确的执行。
办公用品
掌握办公用品的常见名称和用 途，如文件夹和笔记本。
节能环保
学习如何在办公环境中实施节 能和环保措施。
Telep ho ne Etiq uette and Phrases
接听电话
学习接听电话的礼仪和常用 用语。
电Hale Waihona Puke 转接了解如何正确转接电话，并 提供准确的信息。
电话会议
掌握电话会议的礼仪和注意 事项。
会议礼仪
了解商务会议的礼仪要求和注意 事项。
名片交换
掌握正确的名片交换礼仪，以展 示专业形象。
C om pany S tructure and D epartm ents
商务英语入门PPT第四章市场营销
What is Marketing-----什么是市场营销
Marketing
Deciding what products to offer Setting prices
Developing sales promotions and advertising campaigns
Making products readily available
Marketing Concept
Aligning all functions of the company to focus on those needs.
Realized a profit by successfully satisfying customer needs over
the long-term
商务英语入门
------第四章 市场营销
本章要点
What is Marketing? The Marketing Concept The Marketing Mix The Product Life Cycle Understanding Buyer Behavior Marketing Research Market Segmentation
Direct supply/sale
零级渠道也叫直接渠道或直销，是厂家 将其产品直接销售给终端客户。常见的 形式有上门推销、邮购、电话推销、电 视直销以及厂家的直营机构等。其好处 在于成本较低，周转快，能及时获取市 场信息且公司对产品又很强的控制能力； 缺点是仓储运输费用、销售人员费用和 管理费用高，网络分散，覆盖面小。
3、Patience is bitter, but its fruit is sweet. (Jean Jacques Rousseau , French thinker)忍耐是痛苦的，但它的果实是甜蜜的。10:516.17.202110:516.17.202110:5110:51:196.17.202110:516.17.2021
商务英语培训课件
Overview of Effe源自tive Communication Skills
Understanding the importance of clear, consensus, and professional communication in a business
context
Recognizing different communication styles and adapting one's own style to suit different audiences and
Using permission and influence
Employing permission technologies such as logical reasoning, emotional appeals, and ethical arguments to influence the other party's position
01
Basic Concepts and Characteristics of Business English
Definition and Function of Business English
Definition
Business English refers to the specialized language used in commercial and corporate settings for effective communication
Passive Voice
02
The passive voice is frequently used in business English
商务英语学习ppt课件
• personal cheque
• blank cheque
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fingertip
• the end of your finger, that is furthest away from your hand • She touched his cheek gently with her fingertips.
Banking
• bad debt • bank account • bank card • bank charge • bank clerks • banker • bank holiday • bank loan • bank manager • banknote
• bank statement • bank teller • bank transfer • blank cheque • bounce (cheque) • cash dispenser • cashcard • cash point • central bank • cheque card • credit card
• His salary is paid in pounds sterling.
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BACS
• Banks Automated Clearing System • ideal for making regular automated
payments to repeat customers • helping those making more than 150
container) • The company reported a net loss of $56 million
last year. • Vernon estimates the company's net worth at
商务英语基础PPT课件
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What special needs do business travelers have in a hotel? 商务旅行者对酒店有什么特殊的要求呢？
❖ When the business traveler arrives at a hotel,one of the most important things is a quick check-in and check-out.
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❖ Room service is also very important.
❖ 此外，客房服务也特别重要。
❖ Guests often stay in their rooms working and don’t have time to go out to a restaurant,so they want their meals to be served in their rooms.
10.Wake-up call _H__ 11.Garaging __J_
6.Medical help _D__ 12.Early morning teas _I__
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❖ 4. essential [ɪ‘senʃ(ə)l] n. 要素，要点
❖
a. 必要的，重要的
❖ 5. modem [‘məʊdem] n. 调制解调器
❖ 6. socket [‘sɒkɪt] n. 插座，插口
❖ 7. plug [plʌg] n. 塞子；电插头 v. 插入；接插头
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Read and decide which of the following are important for a business traveler in a
❖ 客人经常待在他们的房间里工作,没有时间去外边的 餐馆就餐,因此希望能有人把餐点送到他们的房间里。
What special needs do business travelers have in a hotel? 商务旅行者对酒店有什么特殊的要求呢？
❖ When the business traveler arrives at a hotel,one of the most important things is a quick check-in and check-out.
4
❖ Room service is also very important.
❖ 此外，客房服务也特别重要。
❖ Guests often stay in their rooms working and don’t have time to go out to a restaurant,so they want their meals to be served in their rooms.
10.Wake-up call _H__ 11.Garaging __J_
6.Medical help _D__ 12.Early morning teas _I__
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❖ 4. essential [ɪ‘senʃ(ə)l] n. 要素，要点
❖
a. 必要的，重要的
❖ 5. modem [‘məʊdem] n. 调制解调器
❖ 6. socket [‘sɒkɪt] n. 插座，插口
❖ 7. plug [plʌg] n. 塞子；电插头 v. 插入；接插头
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Read and decide which of the following are important for a business traveler in a
❖ 客人经常待在他们的房间里工作,没有时间去外边的 餐馆就餐,因此希望能有人把餐点送到他们的房间里。
商务英语基础教程01ppt课件
It is only right for businesses to serve society’s goals.
Why act in a socially responsible way?
2. Businesses are a component of society. As overall social conditions improve, all
Right to choose
Right to Be heard
Basic areas of consumerism
1. 1. The right to safety
2. - product safe for intended use 3. - explicit directions for use 4. - properly tested to ensure reliability &
Why act in a socially responsible way?
1. Society provides conditions for businesses to exist.
- social setting including laws, customs, etc. - other social and cultural norms - professional/technical personnel - labor
What is social responsibility?
Social responsibility is the obligation a business assumes to: maximize its positive impact minimize its negative impact help to improve society help to solve social problems
Why act in a socially responsible way?
2. Businesses are a component of society. As overall social conditions improve, all
Right to choose
Right to Be heard
Basic areas of consumerism
1. 1. The right to safety
2. - product safe for intended use 3. - explicit directions for use 4. - properly tested to ensure reliability &
Why act in a socially responsible way?
1. Society provides conditions for businesses to exist.
- social setting including laws, customs, etc. - other social and cultural norms - professional/technical personnel - labor
What is social responsibility?
Social responsibility is the obligation a business assumes to: maximize its positive impact minimize its negative impact help to improve society help to solve social problems