跨文化交际英文版5 Nonverbal Communication
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BODY LANGUAGE are 55% effective
TONE of VOICE
is
38% effective
WORDS
are 7% effective
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The importance of NVC
Case When he visited the United States in
1959, the former Soviet Premier Nikita Khrushchev once used the clasped-handsover-the-head gesture. The next day American newspapers printed it on the first page, which shocked the whole country, and American people became indignant.
Unit 5
Nonverbal Communication (I)
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In today’s class, we will…
understand what nonverbal communication is
know the function nonverbal communication serves
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Russia --friendship
American people---
the Soviet Union
defeat
would
the US
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Nikita Khrushchev
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person on the shoulder.
If people in a group are boisterous, you might
3.I am sorry I did
something wrong. Hanging head.
4. I’m so happy.
Smiling, arms open and head ba精c品k课.件
angry
Frown and turn your back to someone
Threaten sb.
Anger.
I am full.
widen the eyes
cup hand behind ear
cover face with hand one fist in air
move the hand in circles over the stomach
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Meaning
Action
Twisting hands together or 1. I am worried. holding head
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Which carries more of the meaning, verbal or nonverbal communication?
VC
35%
65%
NVC
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Experts say that communication is composed of different methods: words, voice, tone and nonverbal clues. Of these, some are more effective in delivering a message than others. According to research, in a conversation or verbal exchange:
pallatceceronmyapotluiervmeeinnttdoienxsgafyiinngge,r“toPlyeoausre
lips calm
as an down so
that
I can speak.”
In a conversation we nod our head in agreement to indicate to our partners in communication that we agree and that they should continue talking.
NVC involves all those nonverbal stimuli in a communication setting that are generated by both the source and his / her use of the environment and that have potential message value for the source or receiver. (Samovar, 2000: 149)
Ok!ห้องสมุดไป่ตู้
Be quiet. Well done.
Smells bad.
make a circle with one’s thumb and index finger finger over lips thumbs up
wrinkle nose
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Acting Out
Surpris e.
I can’t hear. Shyness.
interested Do not believe
Turn toward the person you are talking to. Roll your eyes and turn your head away.
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I. Understanding Nonverbal Communication
Close your hand and shake it at someone.
Happy, feel at ease,
hide your feeling
smile
Agreement or refusal
Nod the head up and down or shake the head
Be not interested Look away from a person or yawn
find out the elements of nonverbal communication
gain an awareness that successful ICC also depends on behaviors we display
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Acting Out
What are the special gestures you use to communicat the following expressions?