智慧树知到《跨文化沟通心理学》章节测试答案
文化差异与跨文化交际知到章节答案智慧树2023年郑州大学
文化差异与跨文化交际知到章节测试答案智慧树2023年最新郑州大学绪论单元测试1.古巴比伦发源于（）。
参考答案:两河流域（幼发拉底河和底格里斯河）2.古罗马法律（）成为现代西方国家的民法和经济法的核心。
参考答案:《自然法》;《万民法》;《十二铜表法》3.《几何原本》是由（）所著。
参考答案:欧几里得4.中国最早的文字是（），发掘于河南安阳。
参考答案:甲骨文5.（）不但是古罗马的一位伟大的政治家和军事家，而且在文学方面也颇有建树。
其名言是“I came, I saw, I conquered”，表现出凯撒勇敢、果断、强势的性格特征。
参考答案:凯撒大帝6.下列哪些建筑是古罗马的代表性建筑（）。
参考答案:水渠;罗马斗兽场;万神庙7.（）被称为世界四大名著之一——其它三部是但丁的《神曲》、歌德的《浮士德》以及莎士比亚的《哈姆雷特》。
参考答案:《荷马史诗》8.文明的三条标准包括（）。
参考答案:有文字;有复杂的礼仪建筑，例如教堂、寺庙等等;有城市9.世界上最早的军事著作是（）。
参考答案:《孙子兵法》10.世界上最早的哲学著作是（）。
参考答案:《道德经》第一章测试1.张骞第一次出使西域虽然没有达到目的，但是却带回了大量西域的种植技术，为汉朝开辟通往中亚的交通要道提供了宝贵的资料。
参考答案:对2.利玛窦是一位天主教神父，也是一位西方的学者和汉学家。
他不仅在中国宣传西方的几何学、地理学知识，以及人文主义和天主教的观点，同时还向西方介绍中国文化。
参考答案:对3.公元3到14世纪，欧洲各国普遍使用羊皮纸书写文件，从14世纪起羊皮纸逐渐被中国的纸张所取代，羊皮纸从此退出历史舞台。
参考答案:错4.希腊著名数学家、物理学家阿基米德的《方法论》手稿重写本经美国科学家研究终于在X射线下回复了原有内容。
参考答案:对5.中西方文化交流的历史源远流长，历史上有一条连接东西方文明古国的通道被称之为“丝绸之路”。
“丝绸之路”的得名是由（）提出的。
智慧树知到跨文化沟通心理学测试答案
智慧树知到跨文化沟通心理学测试答案绪论单元测试1、本课程将在（）个站点停下。
A:4B:5C:6D:7答案: 【7】2、学习到最后你需要回归到一个原点：回答“我是谁”的问题。
A:对B:错答案: 【对】3、根据本节视频讲到的可知：越是身处全球化的进程中，人们越要明确自己的民族身份感。
A:对B:错答案: 【错】第一章单元测试1、以下说法正确的是：A:在面对面的沟通中情感性的信息更容易被别人接收到B:文化是个人的知识C:在选择沟通媒介时，只需要考虑沟通目标和沟通对象D:文化包括物质文化和社会文化答案: 【在面对面的沟通中情感性的信息更容易被别人接收到】2、Samovar的跨文化沟通模型图A:包括两种文化B:形状相似就象征着文化距离是比较近的，沟通更容易C:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化D:说明成员能掌握文化中全部的共享知识答案: 【形状相似就象征着文化距离是比较近的，沟通更容易】3、关于心理学，下列说法正确的有：A:提倡文化的相对性B:心理学既关注人的共性，也关注人类社会文化的多样性C:心理过程可以看到D:强调即使是同一文化、民族或性别的人，也并非完全相同答案: 【提倡文化的相对性;心理学既关注人的共性，也关注人类社会文化的多样性;强调即使是同一文化、民族或性别的人，也并非完全相同】4、Belay的三维度模型中：A:行为角度的跨文化沟通能力，是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通能力中包括自我概念的内容答案: 【认知角度要有跨文化的沟通意识;情感角度的跨文化沟通能力中包括自我概念的内容】5、在跨文化沟通当中，沟通顺畅、不存在障碍是正常的。
A:对B:错答案: 【错】第二章单元测试1、下列哪项不属于精确文化在管理中的特点？A:从性格、人际、绩效等方面全面考虑B:在管理中对事不对人C:为员工制定明确的目标D:把工作关系与私人关系分开答案: 【从性格、人际、绩效等方面全面考虑】2、以下说法不正确的是A:集体主义可以与松文化并存B:文化的松紧与个人主义－集体主义是一回事C:松－紧文化对国家中个体的长期心理过程有着密切而重要的影响D:紧文化的社会监督力度更强，这一点被映射在个体水平上，表现为自我监控的严格答案: 【文化的松紧与个人主义－集体主义是一回事】3、在文化中，反映人们的宗教观和哲学观的是什么时间？A:正式时间B:非正式时间C:技术时间D:轮回时间答案: 【正式时间】4、在做事取向的文化中，对个体绩效评价的标准是A:根据关系亲疏进行评价B:即使一个人什么都没有做，但也有可能被评价为是顺应天时、无为而治C:用量化的指标、可以被看见的行动或变化，来评价一个人D:不依赖于外在的标准，而是个体内在的成长和自我完善答案: 【用量化的指标、可以被看见的行动或变化，来评价一个人】5、文化取向包括以下哪些内容A:对自我和他人关系的取向B:人性观C:时间知觉和空间知觉D:对权力平等的知觉答案: 【对自我和他人关系的取向;人性观;时间知觉和空间知觉;对权力平等的知觉】6、跨文化谈判可能会遇到的分歧点在以下哪几个方面？A:谈判中的情绪B:谈判的态度C:谈判的时间D:谈判的目的答案: 【谈判中的情绪;谈判的态度;谈判的时间;谈判的目的】第三章单元测试1、Hofstede文化五维度理论中，集体主义—个人主义的概念是在哪个层面使用的？A:集体层面B:国家层面C:其余都对D:个体层面答案:【国家层面】2、下列国家中权力距离小的文化是：AA:以色列B:菲律宾C:新加坡D:印度3、下列哪些陈述是正确的？ACDA:男性气质文化鼓励竞争B:集体主义文化中的人都比个人主义文化中的人更重视集体C:长期导向的文化更注重孝道和关系的和睦D:个人主义与集体主义是一个连续带的两个端点4、关于GLOBE项目的说法正确的是：ABCA:反映了最近数据揭示的文化维度B:提出了自信这一文化维度C:把集体主义维度分为体制集体主义和内群体集体主义D:只测量了文化的一种状况，即现状如何5、关于聚焦法取向的说法正确的是：BDA:是在一个时间的横截面上面来描述文化的特点B:聚焦法取向能够找到形成文化差异的真正原因C:聚焦法取向不能够对文化变迁进行分析D:聚焦法取向关注本土概念的文化专属意义6、下列哪些选项属于不确定性规避较低的文化？ADA:倾向于租房子B:容易拒绝不合乎常规的建议C:选择稳定性较强的职业D:对改变抱开放态度第四章单元测试1、全世界各国都存在同乡会、校友会，这体现了Fajfel社会认同理论中哪一项基本假设？C A:人们的自我概念部分地依赖于人们如何评价本群体B:身份感是个体与另外一个人或一个群体建立联系的过程C:人们将世界归类为内群体和外群体D:人们的自尊感源于对本群体成员的社会认同2、根据Marcia提出的自我身份感状态模型，探索充分、但承诺度不高的状态是：CA:身份感早闭B:身份感获得C:身份感延缓D:身份感弥散3、有关Baldelomar的跨文化自我身份感状态模型，下列说法正确的是：CDA:模型从探索的广泛性与狭窄性、选择范围的多和少两个角度阐述了身份感状态在同一种文化当中的发展路径B:在相互独立文化中，可供个体选择的角色和身份的相似性很大C:相互依赖文化的重要特点是相似、传统和复制D:相互独立文化的特点是人们可以选择，可以做个性化的选择，可以自我表达4、在Phinney等人提出的民族认同阶段发展变化模型中，包括哪些阶段？BCDA:内化阶段B:形成阶段C:未确认阶段D:探索阶段5、《中国合伙人》电影中的谈判片段，体现了跨文化体验学习的哪些方面？ABCD A:利用文化差异B:以平等之心对待其它文化C:在体验中察觉深层次的文化身份感D:拥有文化反省力第五章单元测试1、孩子什么时候会出现命名激增现象？BA:21个月左右B:18个月左右C:12个月左右D:13-18个月2、关于非线性语言，下列说法错误的是：BA:逻辑结构是循环的B:看重现在、过去和未来的连续性C:强调传统导向的和主观性的语言D:时间导向上关注长期性3、下列陈述错误的是：CA:当一种语言被翻译成另外一种语言后，原意无法被完整地表达B:字面意义相对应的的词汇，因文化的不同可能会被赋予不同的隐含意义C:人们的行为、思想、情感是不受到自身语言的限制D:对新语言的理解总是受限制于我们原有的知识，而知识又可以被我们的语言所反映4、关于语言相对性假说，以下说法正确的是：ABCA:语言的结构可能会影响甚至决定人的思维方式B:人的感知经验通过各种印象呈现出来，而这些印象需要人类心智对其进行组织C:语言的独特内部逻辑约束着说该种语言的人的思维过程，从而造成了说不同语言的人之间有显著的认知差异D:语言的规则具有普遍性，决定语法语言潜力的是内在的“语言获得装置”5、在《并非审美观不同》这一案例中，有关发生错位对话的原因，下列说法正确的是：ACD A:是中国人贬已尊人准则的具体体现B:中国人的语言是否定的，但其表情可能是愉悦的，说明中国文化是低情境文化C:根据Martin(1964)的言语层次论，中国主人将敬语型和谦卑型结合在了一起D:美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则6、以下哪些属于Baldrige提出的跨文化谈话话题指导原则？ABDA:具有文化敏感性B:保持谈话内容的积极性C:在谈话中积极地主导话题D:避免谈及非常私人的问题第六章单元测试1、关于象征手势，下列说法中错误的是：DA:象征手势在不同文化中的含义不同B:象征手势（emblem）是那些在本文化中具有明确而具体含义的手势C:以人们问候方式为例，日本人常用鞠躬，因纽特人常用鼻尖相碰D:在同一文化中用象征性手势表达的含义会被误解2、非言语沟通包括：ABCDA:时间知觉B:眼神C:面部表情D:沉默3、美国人脸上有笑的表情，通常会和愉快、开心联系在一起。
智慧树知到《东方遇见西方跨文化交际之旅》章节测试答案
智慧树知到《东方遇见西方跨文化交际之旅》章节测试答案1、【单选题】 (20分)How many types of culture mentioned in this chapter?BA、5B、2C、4D、32、【单选题】 (20分)Which kind of expression does not be included in immaterial aspects of culture?DA、scienceB、literatureC、principles of social organizationD、art3、【单选题】 (20分)Technology belongs to __A______?A、material cultureB、immaterial cultureC、scienceD、None of them4、【单选题】 (20分)Eye contact shows competence in western cultures whereas, while Asian cultures find too much eye contact disrespectful. This fact illustrates one of five elements involved in communication process-----_____A___.A、ContextB、MessageC、ParticipantsD、Feedback5、【单选题】 (20分)A fragrant scent or a warm hug may contribute as much to meaning as what is seen or heard. This fact illustrates one of five elements involved in communication process-----____C____.A、MessageB、ParticipantsC、ChannelsD、Feedback第二章1、【单选题】 (20分)What does paralanguage study?DA、SpaceB、GesturesC、TimeD、Vocal elements2、【单选题】 (20分)Deception is typically thought of as the intentional act of (B) information for certain communicative purposes CA、exaggeratingB、concealingC、alteringD、omitting3、【单选题】 (20分)How long should a person maintain eye contact with his or her audience while talking?CA、20%-30% of the timeB、30%-40% of the timeC、60%-70% of the timeD、50%-60% of the time4、【单选题】 (20分)If some people clench teeth or fists to show endurance or anger without saying anything, for what is the nonverbal cue used?AA、SubstitutingB、ComplementingC、RegulatingD、Contradicting5、【单选题】 (20分)In which of the following cases is it okay to be five minutes late without having to offer much of an apology or explanation? AA、Family reunionB、Job interviewC、First dateD、Work第三章1、【单选题】 (20分)Which of the following statements concerning handshaking is not right?AA、In the United States, people usually give a soft handshakeB、In Egypt handshake is softer, not as strong.C、In Canada, people usually give a short but rather firm handshake.D、In Mexico, handshakes usually last a little longer.2、【单选题】 (20分)Which one of the following is not one of the three fundamental elements to build up intercultural communication competence proposed by Byram? CA、KnowledgeB、SkillC、StrategyD、Awareness3、【单选题】 (20分)Which of the following is not included in the Developmental Model of Intercultural Sensitivity BA、AcceptanceB、MaximizationC、DenialD、Defense4、【单选题】 (20分)When will the reverse culture shock take place?BA、When are first landed in the foreign countryB、When you return to your home culture after growing accustomed to the new oneC、Three months after you arrived at the foreign countryD、Immediately after you return to your home culture5、【单选题】 (20分)In which of the following countries, it is appropriate to use the ok sign as indication of strong approval or goodness?AA、U.S.B、TurkeyC、BrazilD、Russia第四章1、【单选题】 (20分)Which of the following statements is TRUE of collectivism? CA、Collectivist cultures are described as “I” cultures.B、Collectivists tend to draw attention to themselves and express unique opinions.C、Uniformity and conformity are stressed in collectivist cultures.D、Members of collectivist cultures value open discussion of disagreement.2、【单选题】 (20分)Which of the following statements is NOT true?A、Eastern collectivism is tied to Confucianism.B、Culture shock may occur at the individualist-collectivist divide, but the gap can be divided.C、Individualism can be traced to the philosophy of liberalism.D、The basic social unit in collectivist cultures is the autonomous self.3、【单选题】 (20分)deals with a society’s tolerance for uncertainty and ambiguity. BA、Power distanceB、Uncertainty avoidanceC、Cultural valuesD、Cultural dimension4、【单选题】 (20分)In the culture, the interest of the individual prevails over the interests of the group. CA、collectivismB、masculinityC、individualistD、femininity5、【单选题】 (20分)Cultures in which less has to be said or written because more of the meaning is in the physical environment or already by people are C .A、indirect contextB、low contextC、high contextD、direct context第五章1、【单选题】 (20分)In the initial stages of a negotiation, what would German business managers usually do? BA、Getting to know the individuals of the “opposing party” by socializing.B、Ask numerous questions concerning technical details.C、Get right down to the business.D、Have a good drink.2、【单选题】 (20分)Which one is not one of the needs mentioned by Schultz? DA、inclusionB、controlC、affectionD、respect3、【单选题】 (20分)Find out the families of one of following countries which are collectivist families. CA、AmericaB、BritainC、KoreaD、France4、【单选题】 (20分)In some countries, students feel comfortable in structured learning situations and are rewarded for accuracy in problem solving. Which dimension is this situation related to? DA、masculinity and femininityB、individualism and collectivismC、power distanceD、uncertainty avoidance5、【判断题】 (20分)Respect is a perception of the confidence we place in other people’s promises. AA、错B、对第六章1、【单选题】 (20分)The fact that people set their mind that all African Americans like to eat chicken is an example of____C____?A、discriminationB、prejudiceC、stereotypeD、racism2、【单选题】 (20分)Which of the following is not a gender stereotype?AA、Blonde equals to beauty.B、Women can’t do as good of a job as a man.C、Women aren't as smart as a man.D、Guys are messy and unclean.3、【单选题】 (20分)The statement that women in Finland are paid lesser than their male counterparts in every field for doing the same job, is an example of ________ prejudice.AA、genderB、nationalC、ageD、racial4、【单选题】 (20分)When an elder-care facility refuses to install Internet technology because of the belief that older people don't have the energy or ability to learn web navigation, they are acting upon ____C____ prejudice.A、racialB、nationalC、ageD、gender5、【单选题】 (20分)Which of the following statements is not an example statement of colorism? AA、An employer might run a thorough background check on an applicant of color, while accepting a job applicant from a prospective white employee with no additional documentation.B、For years in the black community, lighter skin was viewed as superior to darker skinC、Anyone with skin color that was lighter than a brown paper lunch bag was welcomed into elite organizations in the black community.D、In Asia, sales of skin whitening products remain sky high.第七章1、【单选题】 (20分)Which of the following styles of clothing may not express the Indian cultural identity?BA、DhotiB、KimonoC、KurtaD、Sari2、【单选题】 (20分)Which of the following can indicate people’s cultural identity?BA、ClothingB、All of themC、LanguageD、Food3、【单选题】 (20分)Which of the following statement concerned with cultural identity is wrong? BA、Cultural identity is bureaucratically or self-ascribed membership in a specific culture.B、Cultural identity is the feeling of not belonging to a certain group.C、Awareness of cultural identity is essential to effective cross-cultural communication.D、Understanding and celebrating cultural identity can boost pride and self-esteem.4、【单选题】 (20分)In Jean S. Phinney’s Model of Ethnic Identity Development, cultural Identity is often developed through a three-stage process, which are ___A_____.A、all of themB、unexamined cultural identityC、cultural identity achievementD、cultural identity search5、【单选题】 (20分)Which of the following examples of thoughts does not belong to unexamined cultural identity stage? AA、“There are a lot of non-Japanese people around me, and it gets pretty confusing to try and decide who I am.”B、“My parents tell me about where they lived, but what do I care? I've never lived there.”C、“I don’t have a culture. I’m just an American”.D、“Why do I have to learn who was the first black woman to do this or that? I’m just not too interested.”第八章1、【单选题】 (20分)In the tree-tiered concept of globalization, which one is the base and core? DA、financial globalizationB、political globalizationC、cultural globalizationD、economic globalization2、【单选题】 (20分)Silk Road is an evidence of ____D____.A、Environment protectionB、The spread of knowledgeC、Immigration in ancient timeD、International trade3、【单选题】 (20分)The influence on the internal affairs of other countries is generally referred to as “___C_____”.A、hard powerB、multi-polarizationC、soft powerD、hedonism4、【单选题】 (20分)According to the content we’ve learnt, KungFu Panda is a typical example of “_____C___”A、homogenizationB、none of aboveC、hybridizationD、cultural imperialism5、【单选题】 (20分)Which one is not one of the ideas of “Global Citizenship”? BA、One’s identity goes beyond geography or political borders;B、All the people in the world should love each other;C、The human community on the earth is interdependent and wholeD、Humankind is essentially one;。
文化差异与跨文化交际 智慧树知到网课章节测试答案
1、选择题: 人与人之间的关系和友谊是靠双方共同努力建立起来的，需要不断沟通和联系才能保持长久。
（）选项：A:对B:错答案: 【错】2、选择题:交际的主要方式有听、说、读、写。
其中导致交际失败最重要的原因是口语表达障碍。
选项：A:对B:错答案: 【错】3、选择题: 在交际过程中，导致双方理解障碍的原因除了倾听障碍以外，还有信息诠释不足，以及因文化背景不同导致的认同障碍。
选项：A:对B:错答案: 【对】4、选择题:人际交往中应该牢记和遵守以下哪些原则？选项：A:尊重原则B:真诚原则C:守时原则D:宽容原则E:适度原则答案: 【尊重原则;真诚原则;守时原则;宽容原则;适度原则】5、选择题:在面试过程中，考官除了考察一个人的沟通能力、逻辑思维能力、判断推理能力以外，还会考察他的哪些能力？选项：A:应变能力B:反应能力C:心理素质D:社交礼仪答案: 【应变能力;反应能力;心理素质;社交礼仪】1、选择题:医疗援助、劳务输出以及出国探亲访友不属于国际交流。
选项：A:对B:错答案: 【错】2、选择题:联合国的六种官方语言包括英语、法语、德语、俄语、汉语和西班牙语。
选项：A:对B:错答案: 【错】3、选择题:国际礼仪是指在国际交往中约定俗成的行为规范，是国际交往中礼貌的具体表现形式。
选项：A:对B:错答案: 【对】4、选择题:中国文化属于高语境文化，美国文化属于低语境文化。
选项：A:对B:错答案: 【对】5、选择题:以下为他人介绍时，顺序正确的是：（）选项：A: 把年轻的介绍给年长的B:把职务低者介绍给职务高者C:双方年龄、职务相当，则把男士介绍给女士D:把家人介绍给同事、朋友E:把熟悉的人介绍给不熟悉的人F: 把后来者介绍给先到者答案: 【把年轻的介绍给年长的;把职务低者介绍给职务高者;双方年龄、职务相当，则把男士介绍给女士;把家人介绍给同事、朋友;把熟悉的人介绍给不熟悉的人;把后来者介绍给先到者】1、选择题: 全球化发展趋势主要表现为（）选项：A:世界多极化B:经济全球化C:文化多样化D: 社会信息化答案: 【世界多极化;经济全球化;文化多样化;社会信息化】2、选择题:亚洲文明大会的主题是“亚洲文明世界共融”。
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]
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2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]智慧树知到《跨文化商务沟通》章节测试答案见面课：冰山之下--商业广告中的文化价值观1、问题:Culture is like an iceberg. Only a small part of culture is visible. For instance, food, dress, paintings are all apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项：A:viewsB:attitudesC:architectureD:customs答案: 【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项：A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案: 【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3、问题:Chinese consumers can be ascribed to the values of conformity and“face”.选项：A:对B:错答案: 【对】4、问题:It”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项：A:对B:错答案: 【对】5、问题:The Americans have the spirit of innovation and risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项：A:对B:错答案: 【错】见面课：商业宣讲实践1、问题:In the presentation of GTech, the first part is to introduce some basic information about GTech.选项：A:对B:错答案: 【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项：A:对B:错答案: 【对】3、问题:Keeping your hands in your pockets during the presentation shows your confidence.选项：A:对B:错答案: 【错】4、问题:Images in PPT can distract people”s attention andmake the message less powerful.选项：A:对B:错答案: 【错】5、问题:A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项：A:对B:错答案: 【对】6、问题:What is the most obvious difference among informative presentation, persuasive presentation, and goodwill presentation? ( )选项：A:the audienceB:the informationC:the purposeD:the language答案: 【the purpose】7、问题:GTech is a __ company ( )选项：A:foodB:technicalC:mediaD:consultative答案: 【food】8、问题:Which is NOT the need of Japanese hospitals on robot nurses? ( )选项：A:error-orientedB:integratedC:autonomousD:error-free答案: 【error-oriented】9、问题:Which can NOT help you identify your audience in preparing a business presentation? ( )选项：A: AgeB:AppearanceC:OccupationD:Interest答案: 【Appearance】10、问题:Which can NOT attract audience”s attention? ( )选项：A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案: 【Keep on talking】见面课：跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan, they will adapt the indirect approach.选项：A:对B:错答案: 【对】2、问题:To the successful negotiations, the two sides must first understand the cultural differences.选项：A:对B:错答案: 【对】3、问题:High-context cultures are relational, collectivist, intuitive, and contemplative.选项：A:对B:错答案: 【对】4、问题:Germans make it very clear about the prices, conditions and ways of acting.选项：A:对B:错答案: 【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项：A:对B:错答案: 【对】6、问题:It is appropriate to use your right hand to exchange business cards in Indian cultures.选项：A:对B:错答案: 【对】7、问题:Saudis do require as much personal space as most Western cultures.选项：A:对B:错答案: 【错】8、问题:There should be no more than three colors in business formal attire for men.选项：A:对B:错答案: 【对】9、问题:In Finland, a gift is not expected on the first visit, but would be expected on a subsequent visit.选项：A:对B:错答案: 【对】见面课：障碍与沟通--跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项：A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案: 【The failure of the public relations;A culture of deference;Employee”s Loyalty;Communication across cultures】2、问题:When responding to consumer safety issues, the typical Japanese corporation”s response is __.选项：A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers 答案: 【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3、问题:There are many ways of examining cultural differences and their impact on international management. Culture can affect ____.选项：A:technology transferB:managerial attitudesC:managerial ideologyD:business-government relations答案: 【technology transfer;managerial attitudes;managerial ideology;business-government relations】4、问题:How can the culture of a society directly affect management approaches?选项：A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案: 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项：A:Social class is important and social interactions are affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they like to provide signs of their status.D:The French focus on good connections, which can result in lower costs for doing business.答案: 【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项：A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form a strong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案: 【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both you and your company.】第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noise4、The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization. horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案: 错7、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free oftroubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guaranteea successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对错答案: 对3、There should always be an attachment at the end of abusiness memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want to sell something, or convince the person of an idea?,Do you need to ask for the person”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying“Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice 10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value Orientations Fons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案:Fons Trompenars”s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationship a view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.对错答案:A3、Kiss greeting usually happen between two men in the United States.错答案:错4、It”s OK to write on someone”s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other”s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingWait for the oldest person at the table to take his or hers. Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other. Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章1、In some high-context cultures, public display of emotions is a sign of immaturity and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer”s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案:the commercial circumstances, the overall context 8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation. The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案:ABCD。
智慧树知到《跨文化交际》章节测试答案
智慧树知到《跨文化交际》章节测试答案第一章1、Culture can be defined as: ( )A:Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned andpassed down through the generations in an identifiable group of people.B:A system of meaning.C:Culture is a system of meaning and the total accumulation of beliefs, customs, values, behaviors, institutions and communicationD:A system of communication.正确答案：Culture is a system of meaning and the total accumulation of beliefs, customs, values, behaviors, institutions and communication2、Two important factors responsible in closely connecting the countries of the world and making the world a smaller place today include: ( ).A:Land and waterB:War and peaceC:Religion and GovernmentD:Communication and trade正确答案：Communication and trade3、What are the 5 stories of the Global Village, as mentioned in the text book?A:Christian, Islamic, Hindu, Buddhist, TaoB:Western, Marxist, Christian, Islamic, GreenC:Western, Marxist, Christian, Jewish, BlueD:Love, Hope, Peace, Progress, Truth正确答案：Western, Marxist, Christian, Islamic, Green4、“Learning about” a culture involves learning basic things related to that culture such as its history whereas “learning to do” a culture involves understanding why people in that culture behave and act the way they do.A:对B:错正确答案：对5、During the first level of cultural awareness, you start connecting with people from the different culture and begin understanding them.A:对B:错正确答案：错第二章1、The belief that your cultural group is superior to that of others is known as:( ).A:AgeismB:Cultural InferiorityC:Ethnocentrism or Cultural SuperiorityD: Levels of Culture正确答案：Ethnocentrism or Cultural Superiority2、What are subcultures?A:The many different kinds of prejudices many people have.B:The belief that your own culture is far superior to that of others.C:The many smaller cultures within a larger, national culture.D:They are overgeneralizations designed to hurt others.正确答案：The many smaller cultures within a larger, national culture.3、The different Levels of Culture include:( ).A:NationalB:RegionalC:GenerationalD: All the options are incorrect正确答案：All the options are incorrect4、Generalizations are hurtful/harmful. Stereotypes are helpful.A:对B:错正确答案：错5、To avoid stereotyping, one must avoid overgeneralizing.A:对B:错正确答案：对第三章1、Low context communicationis communication that occurs mostly through language.A:对B:错正确答案：A2、High context communication is communication that occurs mostly through language.A:对B:错正确答案：B3、What are examples of behavior codes?A:Books and magazinesB:Body language and social rolesC:Words people say and texts messagesD:Posters and past relationships正确答案：B4、What is one of the major sources of confusion, misunderstanding and frustration in cross-cultural communication?A:The difference in languages spoken by people from difference countries.B:The difference in age between the people communicating.C:The difference in jobs between the people communicating.D:The difference between high and low-context communication.正确答案：D5、For a Chinese student going to the United States for the first time, what might be a source of frustration?A:Only having written forms of communication and no one to help them in person.B:Not feeling confident with their speaking ability.C:The poor public transportation in the United States.D:Not being able to connect with new friends on WeChat.正确答案：A第四章1、Typically, Asians are more formal than westerners and older people are more formal than younger people.A:对B:错正确答案：A2、How do Westerners react to silence?A:They will feel uncomfortable and immediately leave the situation.B:They will likely feel uncomfortable and keep talking to stop the silence.C:They will listen and wait for another person to speak.D:They won’t notice the silence at all.正确答案：C3、Which of the following is a good question to ask in order to start a conversation with a foreigner?A:How long have you been in China?B:Can you use chopsticks?C:What is something that has surprised you the most about teaching in China?D:Can you speak Chinese?正确答案：C4、Westerners prefer to use indirect communication meaning that they say exactly what they think.A:对B:错正确答案：B5、When making first contact with a new person, which of the following matters?A:StatusB:The activityC:CultureD:The SettingE:All the options are incorrect正确答案：E6、In the West, friendships are based on the ability to help one another using personal connections. If someone does something for you, then it is your duty to pay them back with a helpful action later.A:对B:错正确答案：B7、Westerners often find it easy to understand the Chinese system of social credit and social debt because it is similar to how people act in the West.A:对B:错正确答案：B8、Typically, Westerners are much more informal in their friendships than Chinese people.A:对B:错正确答案：B9、Americans expect to gain and lose friendships naturally as their life changes. For example, they may have a group of close friends in high school that will changeonce they reach university.A:对B:错正确答案：A10、Which of the following is true about relationships in the West?A:Relationships often follow the rules of social debts and credits.B:Gift-giving is a common way to incur or repay social obligations in the West.C:Western friends typically have a more informal relationship than Chinese friends.D:Westerners dislike the feeling of dependence in friendships.正确答案：D第五章1、What is one possible reason that Americans don’t feel as attached to their surroundings as people from other cultures?A:America has fewer smells and therefore their surroundings do not have strong emotional attachments.B:Most places in American are considered to be ugly by Americans.C:American restaurants are too loud and Americans prefer peace and quiet.D:All the options are incorrect.正确答案：C2、Americans live in a low contact society.A:对B:错正确答案：A3、High Contact is where a culture prefers to use their vision in order to take in information, therefore they need to stand further away from an object in order to see the whole object and appreciate it.A:对B:错正确答案：B4、Why did the tribe from Central Africa describe the picture differently from how you or I would describe the photo?A:They don’t have the education to understand the picture.B:It was an intentional trick by the person who was showing them the picture.C:They didn’t have experience with photographs before and therefore perceived it differently.D:There was a language barrier and the westerner was not able to understand what the tribes people were saying.正确答案：C5、Perception is the way that something is understood or interpreted using your ability to see, hear, or use other senses.A:对B:错正确答案：A第六章1、What type of learning styleis common in China?A:A parent centered style of learning.B:A student centered style of learning.C:A teacher centered style of learning.D:Equality between the teacher and students.正确答案：C2、What is one of the purposes of pets in the United States?A:To have a friend, because it can be difficult to make friends.B:To satisfy the need for human touch.C:To satisfy the need of having someone listen to you.D:To satisfy the need of having someone be below you.正确答案：B3、How is the inside/outside pattern divided?A:Loud and softB:Rich and poorC:Private and publicD:Humans and animals正确答案：C4、In China, if you make eye contact and widen your eyes, it means you are angry. A:对B:错正确答案：A5、All humans around the world have learned to use their bodies the same.A:对B:错正确答案：B第七章1、With regards to social relationships, hierarchy means making your own decisions and choices that are best for you like what you want to eat for breakfast.A:对B:错正确答案：B2、If a culture has a past-oriented sense of time, what does that mean?A:Tradition is the best teacher.B:The past a future live together side by side.C:We should always be making plans for tomorrow.D:None of the options are incorrect.正确答案：A3、Westerners and Christians historically have believed which of the following?A:Humans are basically goodB:Humans are a mixture of good and evilC:Humans are basically evilD:All the options are incorrect正确答案：C4、What is an example from Chinese culture that shows a balance between living with nature and utilizing science?A:KungfuB:Economic developmentC:Chinese MedicineD:Chinese food正确答案：C5、Which of the following is not one of the 5 orientations from Kluckhohn’s model?A:Human NatureB:Sense of timeC:Social RelationshipsD:High context正确答案：D第八章1、At the Appreciation Stage of cultural adaptation, you are able to:( ).A:Forget about your home cultureB:Accept and appreciate both the similarities and differences of the new culture.C:Like some things from the new culture even more than the home culture.D:Appreciate both the similarities and differences of the new culture and Like some things from the new culture even more than the home culture.正确答案：D2、Experiencing culture shock upon returning home after spending time in a foreign country is known as: ( ).A:Culture ShockB:Culture Shock Part 2C:Culture Shock ReturnsD:Reverse Culture Shock正确答案：D3、A good strategy to adopt if you are feeling lonely in a foreign culture would be: ( ).A:Return to your home culture.B:Try and make friends (both international friends and local friends).C:Talk to friends and family members back home regularly.D:Eat food from your local culture to comfort you.正确答案：B4、One’s perception is shaped by one’s culture.A:对B:错正确答案：A5、Confusion and frustration are commonly experienced during culture shock.A:对B:错正确答案：B。
智慧树章节测试答案（1-13章）
智慧树章节测试答案（1-13章）第⼀章单元测试1、问题:跨⽂化研究应该既要注意它的⽂化之间的差异，但是更多的要注意差异下⾯之间能够沟通不同⽂化之间⼀些__的⽅⾯。
选项：A:本⼟性B:政治性C:共同性D:社会性答案: 【共同性】2、问题:要使⼀个⽂学经典成为世界上流通的⽂学经典，要采⽤__的语⾔。
选项：A:世界范围内流通的B:使⽤⼈数最多的C:历史最为悠久的D:书写最为简便的答案: 【世界范围内流通的】3、问题:⽐较⽂学从19世纪到20世纪，甚⾄在某种意义上，可以说在当前都还是⼀个以西⽅为中⼼的⼀个学科，⽽__是当代的学者⾮常重要的⼀个认识。
选项：A:超越西⽅中⼼主义B:超越东⽅中⼼主义C:继续西⽅中⼼主义D:形成东⽅中⼼主义答案: 【超越西⽅中⼼主义】4、问题:17、18世纪以及近代所有西⽅⼈都认为⾃⼰的⽂化⾮常发达，他们是⽂明的代表，⾮西⽅则是落后的。
选项：A:对B:错答案: 【错】5、问题:世界⽂学是⼀个固定的概念。
选项：A:对B:错答案: 【错】6、问题:哈佛⼤学的⼤卫·丹穆若什在他的《什么是世界⽂学》⼀书中认为，超出本国的语⾔和⽂化传统，在世界上更⼴泛的范围内流通的作品，才是世界⽂学的作品。
选项：A:对B:错答案: 【对】7、问题:做⼀个好的⽐较⽂学学者，既是挑战，同时也是机遇。
选项：A:对B:错答案: 【对】8、问题:差异是使⼀个⽂化具备其独特性的⼀个⾮常重要的⽅⾯，没有⽂化差异就没有独特的⽂化。
选项：A:对B:错答案: 【对】9、问题:哈佛⼤学的⼤卫·丹穆若什在《什么是世界⽂学》中认为世界⽂学是__。
选项：A:世界各国⽂学的总和B:世界范围内流通的⽂学C:西⽅经典⽂学D:⾮西⽅经典⽂学答案: 【世界范围内流通的⽂学】10、问题:___是使⽂学作品能在世界范围内⼴泛流通的⼀个最重要的⼿段。
选项：A:翻译B:⽂学批评C:学术着作D:原着出版答案: 【翻译】第⼆章单元测试1、问题:爱默⽣所引领的_____，是⼀场思想与⽂化的解放运动，被誉为美国的⽂艺复兴。
跨文化沟通心理学 智慧树知到见面课答案
1、选择题:俄语是联合国开会时使用的官方语言。
选项：A:对B:错答案: 【对】2、选择题:文化价值观具有稳定性，目前的文化价值观适用于未来的世界。
选项：A:对B:错答案: 【错】3、选择题:联合国开会时，代表发言时必须用六种指定的官方语言之一。
选项：A:对B:错答案: 【错】4、选择题: 联合国出版的官方文件是用发言代表所在国家的语言。
选项：A:对B:错答案: 【错】5、选择题:下面哪一种语言不是联合国开会时使用的官方语言？选项：A:中文B:阿拉伯语C:德语D:西班牙语答案: 【德语】见面课：基本文化维度在生活中的应用1、选择题:印度人吃饭时是用左手抓饭吃的。
选项：A:对B:错答案: 【错】2、选择题:有些文化当中的人用沙子洗碗，这是很不卫生的。
选项：A:对B:错答案: 【错】3、选择题:家庭、学校、同辈群体、大众媒体对个人干净观念的形成起着重要作用。
选项：A:对B:错答案: 【对】4、选择题:干净不干净是具有文化绝对性的。
选项：A:对B:错答案: 【错】5、选择题:洁癖的人一定比没有洁癖的人干净。
选项：A:对B:错答案: 【错】见面课：如何与不同国家的人沟通1、选择题:德国所有的高速公路是不会限速的。
选项：A:对B:错答案: 【错】2、选择题:在日本，便利店会在门口放置雨伞，这是不安全的。
选项：A:对B:错答案: 【错】3、选择题:俄罗斯人用手掌放在脖子上表示吃饱了。
选项：A:对B:错答案: 【错】4、选择题:安全感的形成与个人期待、教育、他人的态度是密不可分的。
选项：A:对B:错答案: 【对】5、选择题:不安全的行为一定会造成不安全感。
选项：A:对B:错答案: 【错】1、选择题:所有的美食都具有跨文化性。
选项：A:对B:错答案: 【错】2、选择题:美食受到文化的定义。
选项：A:对B:错答案: 【对】3、选择题:不同文化的人，对“家庭”这个词的理解都是一样的。
选项：A:对B:错答案: 【错】4、选择题:不同文化的人，对“什么样的食材是新鲜的”理解是不一样的。
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]智慧树知到《跨文化商务沟通》章节测试答案见面课：冰山之下--商业广告中的文化价值观1、问题:Culture is like an iceberg. Only a small part of culture is visible. For instance, food, dress, paintings are all apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项：A:viewsB:attitudesC:architectureD:customs答案: 【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项：A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案: 【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3、问题:Chinese consumers can be ascribed to the values of conformity and“face”.选项：A:对B:错答案: 【对】4、问题:It”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项：A:对B:错答案: 【对】5、问题:The Americans have the spirit of innovation and risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项：A:对B:错答案: 【错】见面课：商业宣讲实践1、问题:In the presentation of GTech, the first part is to introduce some basic information about GTech.选项：A:对B:错答案: 【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项：A:对B:错答案: 【对】3、问题:Keeping your hands in your pockets during the presentation shows your confidence.选项：A:对B:错答案: 【错】4、问题:Images in PPT can distract people”s attention andmake the message less powerful.选项：A:对B:错答案: 【错】5、问题:A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项：A:对B:错答案: 【对】6、问题:What is the most obvious difference among informative presentation, persuasive presentation, and goodwill presentation? ( )选项：A:the audienceB:the informationC:the purposeD:the language答案: 【the purpose】7、问题:GTech is a __ company ( )选项：A:foodB:technicalC:mediaD:consultative答案: 【food】8、问题:Which is NOT the need of Japanese hospitals on robot nurses? ( )选项：A:error-orientedB:integratedC:autonomousD:error-free答案: 【error-oriented】9、问题:Which can NOT help you identify your audience in preparing a business presentation? ( )选项：A: AgeB:AppearanceC:OccupationD:Interest答案: 【Appearance】10、问题:Which can NOT attract audience”s attention? ( )选项：A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案: 【Keep on talking】见面课：跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan, they will adapt the indirect approach.选项：A:对B:错答案: 【对】2、问题:To the successful negotiations, the two sides must first understand the cultural differences.选项：A:对B:错答案: 【对】3、问题:High-context cultures are relational, collectivist, intuitive, and contemplative.选项：A:对B:错答案: 【对】4、问题:Germans make it very clear about the prices, conditions and ways of acting.选项：A:对B:错答案: 【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项：A:对B:错答案: 【对】6、问题:It is appropriate to use your right hand to exchange business cards in Indian cultures.选项：A:对B:错答案: 【对】7、问题:Saudis do require as much personal space as most Western cultures.选项：A:对B:错答案: 【错】8、问题:There should be no more than three colors in business formal attire for men.选项：A:对B:错答案: 【对】9、问题:In Finland, a gift is not expected on the first visit, but would be expected on a subsequent visit.选项：A:对B:错答案: 【对】见面课：障碍与沟通--跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项：A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案: 【The failure of the public relations;A culture of deference;Employee”s Loyalty;Communication across cultures】2、问题:When responding to consumer safety issues, the typical Japanese corporation”s response is __.选项：A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers 答案: 【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3、问题:There are many ways of examining cultural differences and their impact on international management. Culture can affect ____.选项：A:technology transferB:managerial attitudesC:managerial ideologyD:business-government relations答案: 【technology transfer;managerial attitudes;managerial ideology;business-government relations】4、问题:How can the culture of a society directly affect management approaches?选项：A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案: 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项：A:Social class is important and social interactions are affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they like to provide signs of their status.D:The French focus on good connections, which can result in lower costs for doing business.答案: 【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项：A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form a strong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案: 【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both you and your company.】第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noise4、The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization. horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案: 错7、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free oftroubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guaranteea successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对错答案: 对3、There should always be an attachment at the end of abusiness memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want to sell something, or convince the person of an idea?,Do you need to ask for the person”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying“Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice 10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value Orientations Fons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案:Fons Trompenars”s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationship a view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.对错答案:A3、Kiss greeting usually happen between two men in the United States.错答案:错4、It”s OK to write on someone”s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other”s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingWait for the oldest person at the table to take his or hers. Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other. Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章1、In some high-context cultures, public display of emotions is a sign of immaturity and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer”s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案:the commercial circumstances, the overall context 8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation. The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案:ABCD。
智慧树知到《跨文化商务沟通》章节测试答案
智慧树知到《跨文化商务沟通》章节测试答案第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noiseand profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization.horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.对错答案: 错7、Cul ture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free of troubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guarantee a successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对答案: 对3、There should always be an attachment at the end of a business memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questions can you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person’s help or support?person of an idea?,Do you need to ask for the person’s help or support?第三章1、Nonverbal behavior reflects the speaker’s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying “Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn’t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Gesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede’s _ index measures the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally.value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value OrientationsFons Trompenars’s model of culture with seven dimensionsGeert Hofstede's six Cultural Dimensions答案:Fons Trompenars’s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationshipa view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.错答案:A3、Kiss greeting usually happen between two men in the United States.对错答案:错4、It’s OK to write on someone’s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other’s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You’re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before taking yours.Wait for the oldest person at the table to take his or hers.Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other.Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone’s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer’s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager’s stability, the site selectionthe commercial invoice, the chief negotiator’s ability答案:the commercial circumstances, the overall context8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation.The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention。
国家开放大学智慧树知到“形考”《心理学》网课测试题答案4
国家开放大学智慧树知到“形考”《心理学》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共15题)1.正直、诚恳、认真、乐于助人等属于性格的()特征。
A.态度B.意志C.情绪D.理智2.如何理解语言和思维的关系?3.试述加工水平理论和相关的实验证据。
4.结合生活实际，论述友谊在儿童发展中的重要作用。
5.简述创造性思维的特征与过程。
6.举例说明注意的种类及特征。
7.基本情绪与复合情绪(名词解释)8.论述心理学的研究对象。
9.试述能力与知识、技能的区别与联系。
10.有些原本学习很好的学生在升人高中之后，会出现学习成绩下降、心情烦躁、无所事事，甚至出现想退学的想法，这种现象通常属于()。
A.适应性障碍B.急性应激障碍C.心境障碍D.情绪障碍11.信息加工的观点是如何阐述记忆过程的?12.语言的产生包含哪几个阶段?13.系列位置效应(名词解释)14.对立过程理论(名词解释)15.思维与想象(名词解释)第2卷一.综合考核(共15题)1.联系实际论述问题解决的思维过程。
2.最核心的人格差异是()差异。
A.性格B.气质C.能力D.认知风格3.关于攻击性行为理论最具代表性的人物及其最具代表性的观点是什么?4.简述心理健康的意义和乐观的意义。
5.试述记忆的三级加工模型中，感觉记忆、短时记忆和长时记忆的含义和特点。
6.举例说明动机与行为、工作效率的关系。
7.试述语言获得的阶段与语言获得的理论。
8.在学校环境中，如何发挥社交动机的积极作用?9.简述马斯洛的需要层次理论的基本观点。
10.绝对阈限(名词解释)11.什么是情绪调节?联系实际谈谈情绪调节的策略。
12.感觉(名词解释)13.想象有哪些功能?14.认知(名词解释)15.词频与语境(名词解释)第1卷参考答案一.综合考核1.参考答案：A2.参考答案：语言是交流的工具，同时也是人们思维的工具。
语言与思维有着十分密切的关系。
一方面，语言依赖思维。
语言不是空洞的声音，而是具有一定意义的心理现象，语言的意义主要来自于思维。
智慧树跨文化沟通心理学章节答案
智慧树跨文化沟通心理学章节答案在当今全球化的时代，跨文化沟通已成为我们生活中不可或缺的一部分。
随着经济、科技的发展，人们越来越多地接触到不同国家、不同文化的人们。
然而，由于文化差异的存在，跨文化沟通也面临着一系列的挑战。
智慧树的跨文化沟通心理学章节提供了一些答案，帮助我们更好地理解和应对这些挑战。
首先，智慧树的跨文化沟通心理学章节强调了文化差异对沟通的影响。
不同的文化背景会导致人们对同一事物有不同的理解和认知。
例如，在一些东方文化中，人们更加注重团队合作和谦逊，而在一些西方文化中，个人主义和自我表达更加重要。
这种差异会导致在跨文化沟通中的误解和冲突。
因此，了解和尊重不同文化的价值观和行为方式是解决跨文化沟通问题的第一步。
其次，智慧树的跨文化沟通心理学章节提供了一些有效的沟通策略。
其中之一是尊重对方的文化差异。
我们应该学会接受和理解不同文化的观点和做法，不要把自己的文化标准强加给他人。
另一个策略是提高自己的文化敏感度。
通过学习和了解不同文化的背景和习俗，我们可以更好地适应和理解他人。
此外，智慧树还提到了非语言沟通的重要性。
在跨文化沟通中，非语言信号，如面部表情、手势和姿势，可能比语言更具有影响力。
因此，我们应该学会观察和理解这些非语言信号，以更好地理解他人的意图和情感。
除了沟通策略，智慧树的跨文化沟通心理学章节还强调了跨文化沟通的心理层面。
在跨文化沟通中，人们可能会面临文化冲突、情感困扰和身份认同问题。
智慧树提供了一些心理调适的方法，帮助我们应对这些问题。
其中之一是培养自我意识。
通过反思自己的文化背景和价值观，我们可以更好地理解自己和他人之间的差异。
另一个方法是培养跨文化敏感度。
通过与不同文化的人们交流和互动，我们可以增加对他人的理解和尊重，减少文化冲突和误解。
最后，智慧树的跨文化沟通心理学章节强调了跨文化沟通的重要性。
在全球化时代，跨文化沟通已经成为我们生活和工作中必不可少的一部分。
通过跨文化沟通，我们可以增进不同文化之间的了解和友谊，促进合作和发展。
智慧树答案跨文化交际(浙江旅游职业学院)知到课后答案章节测试2022年
第一章1.Culture is often compared to an iceberg, suggesting that only a small part of itis visible while most of it lies concealed.答案:对2.Abraham Maslow suggested that people all over the world share four basicneeds.答案:错3.Culture is compared to the “software of our mind” and the grammar of ourbehavior because ( ).答案:All of the other three choices are correct.4.In the 1950’s what changed America and still has a strong influence on theworld today?答案:TV5.The Louisiana Purchase more than doubled the size of America.答案:对6.America was once under British rule.答案:对7.What is the most watched sport in America?答案:American Football8.March Madness is答案:a tournament in college basketball9.Basketball is now a popular sport in China.答案:对10.If you visit Britain, you should never _________.答案:Jump queues11.Great Britain is three countries, but the United Kingdom is four.答案:对12. A good place for an outdoor holiday is Snowdonia.答案:对13.Canada is, as of right now, considered to be the third largest country in theWorld.答案:错14.One of Canada’s greatest attractions, located at the Canada-United Statesborder, is called _____________________.答案:The Niagara Falls15.Canada’s most iconic dish, called “The Poutine”, combines the flavors ofFrench Fries and Gravy Cheese.答案:对16.One of Belfast’s most popu lar attractions is the Titanic Quarter.答案:对17.Which of the following statements about the United Kingdom is true ( )?答案:All of the other three choices are correct.18.Which of the following shows the British influence on the cultural life ofNorthern Ireland?答案:the famous breakfast dish “Ulster Fry”第二章1.The communication styles in different cultures are the same.答案:错2.There are rules for speakers to follow as to how messages are constructedand interpreted.答案:对3.What you know and feel remain inside of you unless you communicate.答案:对4.Norms are the guidelines that we establish for conducting transactions.答案:对5.Messages are transmitted through a variety of sensory channels.答案:对munication is always perfectly effective.答案:错7.We must be fully aware of the physical, psychological, perceptual, emotional,linguistic, and cultural noises in communication.答案:对8.It is important for people to pay attention to both verbal and nonverbalfeedback in communication.答案:对9.The elements of communication include ( ).答案:All of the other three choicesare correct.10.Which of the following statements about communication is true? ( )答案:Everything a sender says or does has potential message value.第三章1.Today’s world is a“global village” because of the rapid expansion ofworldwide transportation and communication networks.答案:对2.Globalization of economy has made it unusual for someone to work for anorganization that does business in many countries.答案:错nguage may present problems in intercultural communication because ( ).答案:All of the other three choices are correct.4.The perception variable in intercultural communication study include ( ).答案:All of the other three choices are correct.5.When people of different nationalities and ethnic origins attempt to workand live together, conflicts can easily arise.答案:对nguage is a major means of communication. It is not influenced by theculture in which it is developed.答案:错7.It is important to address the problem of cultural illiteracy in interculturalcommunication study.答案:对8.Which of the following statements about Intercultural communication is NOTtrue? ( )答案:It is the communication between people whose culturalperceptions and symbol systems are distinctive.9.There are a number of factors contributing to today's world as a 'globalvillage', including ( ).答案:All of the other three choices are correct.10.There is a pressing need for people to conduct intercultural communicationbecause ( ).答案:All of the other three choices are correct.第四章1.Context is relatively more important in low-context cultures than in high-context cultures. ( )答案:错2.Silence is usually associated with positive meanings in low-context cultures.( )答案:错3.Which of the following is NOT true about high-context cultures? ( )答案:Themajority of the information is contained in the verbal code.4.Which of the following is NOT true about low-context cultures? （）答案:Low-context communication is often vague, indirect and implicit.5.Which of the following sayings demonstrates the high-contextcommunication in Chinese culture? ( )答案:The others are right.第五章1.Japan is a low uncertainty avoidance culture with many formal socialprotocols. ( ) 答案:错2. A feminine worldview maintains that men should be assertive and focus oncareer success. ( )答案:错3.Which of the following is NOT true according to Hofstede’s research onuncertainty avoidance? ( )答案:People in high uncertainty avoidance cultures depend not so much on experts as on themselves.4.Chinese IDV (Individualism Index) scores at ( ).答案:205.In the theory of "Power Distance", we usually emphasize the power isdistributed equally.答案:错第六章1.In the United States, eggs are NOT always labeled as答案:Small2.Which of the following are NOT mentioned in the video to emphasize theimportance of language?答案:Language is as important as non-verballanguagenguage and culture always go hand in hand and cannot be separated.答案:对4.Weasel words are produced to persuade people into buying certain products,making them sparkling or refreshing.答案:对5.“Garbage men” is the euphemism of “sanitary engineers”.答案:错6.How many scholars are mentioned in this video telling about the importanceof language?答案:37.As to the relationship between language and culture, how many metaphorsare given in this video?答案:38.Denotative meanings are the implied meanings of words.答案:错nguage’s connotations are fundamentally culture.答案:对10.To have successful intercultural communication. Cultural connotationsshould not be overlooked.答案:对第七章1.“Catch you later”is an informal way to say goodbye.答案:对2.Oftentimes English speakers will use foreign words to express theirgoodbyes.答案:对3.In many cultures there is a difference when it comes to how much physicalcontact is appropriate between men and women.答案:对4.In France, it is customary for people to kiss each other on the cheeks uponmeetings as a formal way of greeting.答案:对5.In Western Countries, while conducting business, the first thing we do whenwe meet someone is wave the hand to say “Hello” or “Goodbye”.答案:错6.In Canada, what do we usually say when greeting someone we are familiarwith (someone we know well)?答案:Hey, what’s up (Name) ?7.When talking to the police, which title is best to use to address them?答案:Officer8.Which name is acceptable to call a friend of the opposite sex if your frienddoesn't mind?答案:All of the other three choices are correct.9.What should you do at a party if you don’t know a woman’s name?答案:Askher name10.You should always try to make eye contact when thanking somebody.答案:对11.It is not necessary to thank people in shops and restaurants in Westerncountries because they are just doing their jobs.答案:错12.If somebody holds a door open for you, you should thank them.答案:对第八章1.Among the physical contact of body language mentioned in the video, whichof the following is the most common way of contacting?答案:Hand-shaking2.Which of the following is the real meaning of OK sign in Japan?答案:Money3.In case of telling a white lie, what would a western child mostly likely do?答案:Keep fingers crossed4.According to the video, it is said that as much as 90% of meaning ininterpersonal communication is conveyed via body language.答案:错5.Body language is a verbal way of communication.答案:错6.People in which of the following countries greet each other by cheek-kissing?答案:Saudi Arabia7.Which of the following statements are NOT true?答案:Nonverbal behaviorsoccur in isolation.8.According to a survey of prisoners, people who walked with swinging footmovements are less likely to be selected as victims.答案:对9.Nonverbal communication is valuable because many of our nonverbalactions are relatively free of distortions and deception.答案:对10.Illustrators are nonverbal behaviors that have a direct verbal translation.答案:错第九章1.Which of the following cultures belongs to past-oriented culture?答案:Chinese culture2.Japanese people, despite the territorial crowdedness, usually create theirown private space mentally.答案:对3.Which is NOT included in time systems?答案:Monochromic time4.According to the video, the territoriality of culture can be different in whichof the following aspects?答案:Safety5.People of which country around the world are supposed to have the biggestcultural bubble?答案:Finland第十章1.Germans prefer to leave their doors open to show welcome and friendliness.答案:对2.Personal space is inflexible and will not expand or shrink with differentcultures.答案:错3.People in future-oriented cultures think that they can control the results oftheir actions and can control their fates partially.答案:对4. A polychromic time system regards schedules as very important.答案:对5.Present-oriented cultures always pay respect to tradition and wisdom fromtheir ancestors.答案:错第十一章1.How many British stereotypes are mentioned in the video?答案:42.Which of the following characteristics doesn’t belong to “English Gentlemen”character?答案:Aggressive3.According to the lecturer, which is not polite in Britain?答案:Jump a line4.Canadian Maple Syrup is appreciated worldwide and remains a majorobsession among Foreign Tourists.答案:对5.The most iconic and formal Canadian Mounted Police uniform / outfit is the______________.答案:Red Serge6.In Canada, the moose (national animal of Canada), can grow up to 5 feet tall“152 centimeters” and weigh up to ___________ pounds.答案:600 “272 kgs”7.Where can the life savings of a leprechaun be found?答案:At the end of therainbow8. A leprechaun is a myth.答案:对9.Northern Ireland has many factories that produce alcohol.答案:对10.Ethnocentrism occurs when people feel their culture is far better than othercultures.答案:对11.The more you learn about other cultures, the more you can understand thatyour own culture is not the only way to live a good life.答案:对12.People in Western countries get a better education than people in China.答案:错第十二章1.Most Westerners are not ethnocentric at all.答案:错2.Which of the following is NOT included in the reasons for culture shock?答案:Communication3.Culture shock is so unconquerable that there is never a cure of it.答案:错4.People suffering from culture shock in a foreign country will not suffer againwhen coming back to their home countries.答案:错5.What cannot culture shock bring about in learning experience?答案:Humor6.What is not included in the U-curve process of intercultural adaptation?答案:Reentry shock period7.Intercultural communication competence can be evaluated from thefollowing perspective EXCEPT答案:Economic8.The familiar cues of culture shock include handshaking, gift-giving, people-meeting, invitation accepting and refusing, and so on.答案:对9.The culture shock cues are carried on conscious level.答案:错10.Culture shock can cause both physical and mental discomforts.答案:对第十三章1.In the year 2016, a poll revealed that _____ of Canadian citizens said thatminorities (like Asians, Indians….) should do more to fit in the Canadiansociety.答案:0.682.The Institution leader in Canada named «Citizenship and ImmigrationCanada» describes a total of _________ steps–stages evolution that can helpnewcomers in the adaptation process.答案:43.The f irst stage of adaptation, also called “Happiness and Fascination” occursright before or shortly after arriving in Canada.答案:对4.The second stage of adaptation marks the point when the person has come tounderstand every single aspect of the Canadian Culture.答案:错5.During the third step of adaptation, newcomers ______________.答案:Start to getmore involved in communities6.The fourth and final stage of adaptation, also called “Acceptance” often marksthe point when the person feels comfortable in the society and understandshow things are done.答案:对7.The country of Canada has had, over the years, a great reputation forembracing “Diversity”.答案:对8.There are in total _____________ factors to which newcomers must be able toadapt. These ones will often determine their status in the society afterwards.答案:49.English and French are the two official languages in Canada.答案:对10.Recent statistics and polls have shown that nowadays, Canadians are_______________.答案:Willing to try different cultures第十四章1.Where do public colleges receive their funding?答案:The residing state’sDepartment of Education2.Most of the control of American public school lies in the hands of…答案:Theschool board3.America also has a College Entrance Exam, called the SAT.答案:对4.American fam ilies are more concerned with their child’s overall learningprocess, mental health and happiness.答案:对5.Prior to higher education American students attend school for total of_________ years.答案:126.American students are more ____________ compared to Chinese students.答案:independent7.Which of the following is a large factor on college applications, could beconsidered the most important by some?答案:personal essay8.Public schools in America receive funding from their residing state.答案:对9.In America students in grades 1-12 pay a small tuition fee.答案:错10.In America, most students stay in one classroom while teacher’s rotatedifferent classrooms.答案:错第十五章1.What item __________________, due to taxes, costs almost double in China than inAmerican?答案:Luxury Cars2.What everyday item _______________ is seen as a luxury brand in China but isconsidered nothing special in America?答案:Hargen-Daz Ice Cream3.ePayments in China are more convenient than in America.答案:对4.China’s big shopping day is double eleven, America’s version is calledShopping Friday.答案:错5.According to Global Blue, what is a crucial part of a Chinese traveler’s plan?答案:Shopping6.According to the author, what is a crucial part of an American traveler’s plan?答案:Experiences7.24 seconds after the start of Alibaba’s double eleven, sales reached howmuch?答案:10000000008.Chinese consumers, compared to American consumers, feel much strongerthat shopping is enjoyable.答案:对9.According to the author, E-commerce in China is much stronger thanAmerica’s.答案:对10.Shipping costs in America is cheaper than shipping costs in China.答案:错。
智慧树跨文化沟通心理学教学方案计划教育教程考试规范标准答案
•名称跨文化沟通心理学•对应章节•成绩类型分数制•截止时间 2016-06-09 23:59•题目数35•迟交处理允许迟交•总分数 120•说明:•评语:••提示：选择题选项顺序为随机排列，若要核对答案，请以选项内容为准•第1部分•总题数:20•1【单选题】(3分)在有些文化中，人们更愿意表达自己的情绪，有更丰富的肢体语言，这种文化是：A.中性文化B.感性文化C.高情境文化D.低情境文化正确答案是:B2【单选题】(3分)对新语言的理解总是受限制于我们原有的知识，而知识又可以被我们的语言所反映。
A.对B.错C.无法判断D.视情况而定正确答案是:A3【单选题】(3分)下面描述的是哪种时间观的特点？时间是为关系服务的，不按时间表做事也是可以接受的，或者在一个时间段里可能会同时做几件事情，多头并进是正常的。
A.轮回时间观B.线性时间观C.灵活时间观D.短期导向正确答案是:C4【单选题】(3分)在哪个国家的餐厅就餐时给服务员小费是一种不礼貌的行为？A.意大利B.新加坡C.法国D.美国正确答案是:B5【单选题】(3分)在典型的美国文化中，沟通强调直截了当、开门见山，把要沟通的信息用明白无误的可编码的文字语言传达出去，常常没有隐藏在字里行间的意义。
A.对B.错C.无法判断D.视情况而定正确答案是:A6【单选题】(3分)以下哪一个不属于跨文化适应的特点：A.和其他文化必须直接并且第一手接触B.和其他文化的接触短时间即可C.两种文化相互影响D.文化接触带来变化正确答案是:B7【单选题】(3分)以下哪一项不属于跨文化适应障碍认知上的表现：A.抑郁B.刻板印象C.归因偏见D.非理性地看待正确答案是:A8【单选题】(3分)根据Belay的综合性三维度模型，情感角度的跨文化沟通能力是指：A.跨文化沟通意识B.跨文化敏感性C.跨文化机敏性D.跨文化同理心正确答案是:B【单选题】(3分)在不同的语言中，部分隐喻是表现出了跨语言、跨文化的一致性的。
智慧树章节测试答案(1-13章)
第一章单元测试1、问题:跨文化研究应该既要注意它的文化之间的差异，但是更多的要注意差异下面之间能够沟通不同文化之间一些__的方面。
选项：A:本土性B:政治性C:共同性D:社会性答案:【共同性】2、问题:要使一个文学经典成为世界上流通的文学经典，要采用__的语言。
选项：A:世界范围内流通的B:使用人数最多的C:历史最为悠久的D:书写最为简便的答案:【世界范围内流通的】3、问题:比较文学从19世纪到20世纪，甚至在某种意义上，可以说在当前都还是一个以西方为中心的一个学科，而__是当代的学者非常重要的一个认识。
选项：A:超越西方中心主义B:超越东方中心主义C:继续西方中心主义D:形成东方中心主义答案:【超越西方中心主义】4、问题:17、18世纪以及近代所有西方人都认为自己的文化非常发达，他们是文明的代表，非西方则是落后的。
选项：A:对B:错答案:【错】5、问题:世界文学是一个固定的概念。
选项：A:对B:错答案:【错】6、问题:哈佛大学的大卫·丹穆若什在他的《什么是世界文学》一书中认为，超出本国的语言和文化传统，在世界上更广泛的范围内流通的作品，才是世界文学的作品。
选项：A:对B:错答案:【对】7、问题:做一个好的比较文学学者，既是挑战，同时也是机遇。
选项：A:对B:错答案:【对】8、问题:差异是使一个文化具备其独特性的一个非常重要的方面，没有文化差异就没有独特的文化。
选项：A:对B:错答案:【对】9、问题:哈佛大学的大卫·丹穆若什在《什么是世界文学》中认为世界文学是__。
选项：A:世界各国文学的总和B:世界范围内流通的文学C:西方经典文学D:非西方经典文学答案:【世界范围内流通的文学】10、问题:___是使文学作品能在世界范围内广泛流通的一个最重要的手段。
选项：A:翻译B:文学批评C:学术著作D:原著出版答案:【翻译】第二章单元测试1、问题:爱默生所引领的_____，是一场思想与文化的解放运动，被誉为美国的文艺复兴。
智慧树知到《沟通心理学》章节测试答案精选全文
可编辑修改精选全文完整版智慧树知到《沟通心理学》章节测试答案绪论1、【单选题】（2 分）大家在日常生活中运用沟通心理学理论时，要避免成为（C）A. 人云亦云的人B. 照本宣科的人C. 野蛮分析家D. 过于僵化的人第一章1、【单选题】（2分）我爱你也不是因为你，我恨你也不是因为你，而是因为过去的（D）A. 故事B. 经历C. 不快D. 情结2、【单选题】（3 分）通过（A）缓解压力的这样一种方式其实还是比较科学的A. 运动口腔B. 有氧运动C. 大声哭泣D. 开怀大笑本题总得分：3 分3、【单选题】（2 分）由于女性在家庭中承担家务的先天条件，反而可能激发男人的（C）A. 创伤情结B. 无意识情结C. 内疚情结D. 攻击情结4、【单选题】（2 分）从心身缺陷上来讲，一旦父母吵架、离婚等行为，孩子就会非常及时的（D）A. 成绩出现问题B•要挟父母C. 突然不听话D. 得病5、【单选题】（2 分）我们研究某种事物，从另一种角度看这个事物也被（ D ）A. 修通了B. 理解了C. 升华了D. 破坏掉了第二章1、【单选题】（2 分）拖延症是人类的本能吗？BA. 是B. 不是2、【单选题】（2 分）在家庭生活中，以男性失去做家务为先天条件来讲，男性和女性谁更容易内疚？AA男性B女性C. 都一样3、【单选题】（2 分）在认知吝啬中，我们所讲到的广度范围是AA. 5-9 个B. 4-7 个C. 5-8 个D. 7-9 个4、【单选题】（2 分）“敢于示弱，随时示弱，及时示弱”更是强者的最高修为之一。
BA. 对B. 错5、【单选题】（2 分）你喜欢或者不喜欢一个人，是因为他（她）恰好是你所喜恶的（A）A. 性格类型B. 人格类型C. 人D. 经历特点。
智慧树知到答案 大学生人际交往心理学章节测试答案
1、判断题：人际交往的实质表现为人与人之间的心理距离。
（）选项：A:错B:对答案: 【对】2、多选题：以下属于人际交往心理因素的是（）。
选项：A:认知B:行为C:情感D:动机答案: 【认知;行为;情感;动机】3、多选题：人际交往的基本过程由三个过程构成，分别是（）。
选项：A:评价判断B:互相理解C:信息交流D:动作交换答案: 【互相理解;信息交流;动作交换】4、多选题：人际沟通分为哪两种形式（）。
选项：A:非言语沟通B:言语沟通C:心灵感应D:错觉答案: 【非言语沟通;言语沟通】1、多选题：科学健康观认为，一个人的健康应该是（）这三方面的有机统一。
选项：A:教养B:心理健康C:社会适应能力良好D:生理健康答案: 【心理健康;社会适应能力良好;生理健康】2、多选题：心理健康是指在（）上与他人的心理健康不相矛盾的范围内，将个人心境发展成最佳状态。
选项：A:智能B:身体C:动机D:情感答案: 【智能;身体;情感】3、判断题：心理不健康往往表现为有不健康的心理和行为。
（）选项：A:对B:错答案: 【错】4、判断题：心理健康就是没有心理困扰。
（）选项：A:错B:对答案: 【错】5、判断题：人一旦进入心理不健康状态，将终生无法痊愈。
（）选项：A:错答案: 【错】6、判断题：心理健康的状态具有可逆性。
（）选项：A:对B:错答案: 【对】第三章单元测试1、多选题：以下属于人际交往中的常见认知心理效应的是（）。
选项：A:光环效应B:首因效应C:投射效应D:刻板效应答案: 【光环效应;首因效应;投射效应;刻板效应】2、判断题：我们所持的认知态度不同，个体的情绪和行为就可能完全不同。
（）选项：A:错B:对答案: 【对】3、判断题：合理的信念会引起人们对事物适当的、适度的情绪反应；不合理的信念则会导致不适当的情绪和行为反应。
（）选项：A:对B:错答案: 【对】4、判断题：团体辅导可以帮助有人际交往障碍的学生建立合理的人际交往理念，学会处理人际交往中的各种问题。
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智慧树知到《跨文化沟通心理学》章节测试答案
第一章
1、跨文化沟通具有下列哪些特征？
A:是一个比较普遍的现象
B:仅仅发生在与外国人面对面的交流中
C:已经有数千年的历史了
D:是一种常见的生活事件
答案: 是一个比较普遍的现象,已经有数千年的历史了,是一种常见的生活事件
2、文化具有下列哪些特征？
A:文化是后天习得的
B:文化是可以共享的
C:文化以符号为基础
D:文化是一种动态过程
答案: 文化是后天习得的,文化是可以共享的,文化以符号为基础,文化是一种动态过程3、你怎样让一个法国人知道你很不耐烦了？
A:拍拍你的嘴唇并且打一个长长的哈欠
B:无声地模仿吹长笛
C:用中指和食指按你的鼻子
答案: 无声地模仿吹长笛
4、在Belay的综合性三维度模型中，跨文化敏感性是情感角度的跨文化沟通能力。
A:对
B:错
答案: 对
5、文化意识是指对影响自我、思维和行为的文化有所了解，让人们理解差异性和共同性。
A:对
B:错
答案: 对
第二章
1、美国的主导文化模式包括下列哪些特征？
A:个人主义
B:集体主义
C:物质主义
D:竞争
答案: 个人主义,物质主义,竞争
2、根据霍夫斯泰德的价值观维度，以下倾向于个人主义价值观的国家有？
A:美国
B:澳大利亚
C:中国
D:日本
答案: 美国,澳大利亚
3、请判断以下观点的对错：每一个个体都拥有多重文化身份，例如种族身份、民族身份、性别身份、地域身份、网络或幻想身份等，这些身份彼此合作，任一身份都是环境的产物。
A:对
B:错
答案: 对
4、男性气质文化是指大男子主义盛行的文化。
A:对
B:错
答案: 错
5、开放思维包括个体表达自己的想法，并倾听或接受他人的观点。
A:对
B:错
答案: 对
第三章
1、在高情境文化中，情境和非言语对理解说话者想要表达的意思非常重要。
这个表述是正确的吗？
A:对
B:错
答案:A
2、在有些文化中，人们更愿意表达自己的情绪，有更丰富的肢体语言，这种文化是：
A:中性文化
B:感性文化
C:高情境文化
D:低情境文化
答案:B
3、相比于高情境文化中的人，在谈话中，当双方很长一段时间都不说话时，来自低情境文化的人会觉得不舒服。
A:对。