民航乘务英语口语教程
合集下载
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Get on it and you' ll be at the seaport within ten minutes. • PAX: How often do the buses run? • CA: I'm not quite sure, maybe half an hour. • PAX: And how often do ships to Hong Kong run? • CA: Once an hour. • PAX: (consulting his watch)So I have plenty of time to catch a ship.Thank you very much for the information. • CA: You're very welcome.
Requesting
• PAX:Could you possibly spare me a few minutes, Miss? • CA: Yes, what can I do for you? • PAX: I wonder if you coulld tell me how to get to Hong Kong after I arrive in Shenzhen？ • CA: There are two ways. You could go either by land or by sea. • PAX: Which way is more convenient? • CA: By sea, I think. • PAX: But where can I get on the ship? • CA: Well, when you come out of the terminal building, you could find a bus with a sign “from Airport to Seaport”.
Duty-free Sale
• Ladies and gentlemen: In an effort to further meet your traveling needs, we are pleased to
offer you a wide selection of duty-free items. A brochure featuring these items is located in your seat pocket. All items are priced in US dollars. Please check with your cabin attendant for prices in other currencies. Most major currencies and US dollar, traveller's checks, are accepted for your purchases. The major credit cards are also accepted.
(1)Weather conditions at
airport.
(2)Technical problems with the Aircraft.
All passengers are kindly requested to disembark and follow the instructions of our ground staff.
PIease be sure to take all of your belongings with you. We sincerely apologize for this inconvenience.
Thlank you.
Turbulence
• Ladies and gentlemen:
We are experiencing turbulence. For your comfort and safety, please remain seated and fasten your seat belt.
ห้องสมุดไป่ตู้
If any passenger feels airsick, please use the airsickness bag located in the seat pocket in front of you. (Cabin service will be suspended during this period.)
Thank you for your cooperation!
Complaining
• Life is not always satisfactory but we can make complaints to improve things. When your allowable rights are not satisfied or you feel you are not served properly, you can make comments showing that you are dissatisfied or unhappy, this is called compaining. You can make compaints to someone who is responsible.
民航乘务英语 口语教程
In-Flight Entertainment
• PAX: Excuse me, can I have something to read? CA: Yes. We have in-flight magazines and some local newspapers. Which would you prefer? PAX: Give me a copy of the in-flight magazine, please. CA: Here you are. You will find it in the seat pocket in front of you.
Thank you.
General Queries and Problems
Practice
Cancellation
• Ladies and gentlemen:
May I have your attention, please?
We regret to announce that this nicht has been cancelled due to:
Requesting
• PAX:Could you possibly spare me a few minutes, Miss? • CA: Yes, what can I do for you? • PAX: I wonder if you coulld tell me how to get to Hong Kong after I arrive in Shenzhen？ • CA: There are two ways. You could go either by land or by sea. • PAX: Which way is more convenient? • CA: By sea, I think. • PAX: But where can I get on the ship? • CA: Well, when you come out of the terminal building, you could find a bus with a sign “from Airport to Seaport”.
Duty-free Sale
• Ladies and gentlemen: In an effort to further meet your traveling needs, we are pleased to
offer you a wide selection of duty-free items. A brochure featuring these items is located in your seat pocket. All items are priced in US dollars. Please check with your cabin attendant for prices in other currencies. Most major currencies and US dollar, traveller's checks, are accepted for your purchases. The major credit cards are also accepted.
(1)Weather conditions at
airport.
(2)Technical problems with the Aircraft.
All passengers are kindly requested to disembark and follow the instructions of our ground staff.
PIease be sure to take all of your belongings with you. We sincerely apologize for this inconvenience.
Thlank you.
Turbulence
• Ladies and gentlemen:
We are experiencing turbulence. For your comfort and safety, please remain seated and fasten your seat belt.
ห้องสมุดไป่ตู้
If any passenger feels airsick, please use the airsickness bag located in the seat pocket in front of you. (Cabin service will be suspended during this period.)
Thank you for your cooperation!
Complaining
• Life is not always satisfactory but we can make complaints to improve things. When your allowable rights are not satisfied or you feel you are not served properly, you can make comments showing that you are dissatisfied or unhappy, this is called compaining. You can make compaints to someone who is responsible.
民航乘务英语 口语教程
In-Flight Entertainment
• PAX: Excuse me, can I have something to read? CA: Yes. We have in-flight magazines and some local newspapers. Which would you prefer? PAX: Give me a copy of the in-flight magazine, please. CA: Here you are. You will find it in the seat pocket in front of you.
Thank you.
General Queries and Problems
Practice
Cancellation
• Ladies and gentlemen:
May I have your attention, please?
We regret to announce that this nicht has been cancelled due to: