樊景立-组织公民行为量表、组织公平量表

樊景立-组织公民行为量表、组织公平量表

Orga ni zati onal Citize nship Behavior (OCB) Scale

英文名称：Orga ni zatio nal Citize nship Behavior (OCB) Scale

中文名称：组织公民行为量表 作 者：Farh, J. L., Earley, P C., & Lin, S. C.

出处:

Farh, J. L., Earley, P C., & Lin, S. C. “ Impetusfor action: A cultural analysis of j ustice and orga ni zati onal citize nship behavior in Chin ese rative Science

Quarterly, 1997, 42, 421-444.

简介:

条目:

以下列叙述来描述他（她）的行为您是否同意？请逐项阅读后填

答。

4 —不能确定

Identification with the company

认同组织

Eager to tell outsiders good n ews about the compa ny and clarify their mis un dersta ndings 主动对外介绍或宣传公司优点，或澄清他人对公司的误解。

Willi ng to sta nd up to protect the reputati on of the compa ny.

努力维护公司形象，并积极参与有关活动。

Makes con structive suggesti ons that can improve the operati on of the comp any.

主动提出建设性的改善方案，供公司有关单位参考

Actively atte nds compa ny meet in gs.

以积极的态度参与公司内相关会议。

Altruism toward colleagues

协助同事

Willi ng to assist new colleagues to adjust to the work en vir onment.

society. Administ 部属的工作行为: 1 —非常不同意 5 —有点同意 2 —相当不同意 6 —相当同意 3 —有点不同意

7 —非当同意

主动帮助新进同仁适应工作环境。

Willi ng to help colleague solve work-related problems.

乐意协助同仁解决工作上的困难。

Willi ng to cover work assig nments for colleague whe n n eeded.

主动分担或代理同事之工作。

Willi ng to coordi nate and com muni cate with colleagues.

主动与同事协调沟通。

Impers onal harm ony

不生事争利(人际和睦)

Often speaks ill of the supervisor or colleagues behind their backs. (R)

经常在背后批评主管或谈论同事之隐私。(R)

Uses illicit tactics to seek pers onal in flue nce and gain with harmful effect on

in terpers onal harm ony in the orga ni zati on. (R)

在公司内争权夺利，勾心斗角，破坏组织和谐。(R)

Uses positi on power to pursue selfish pers onal gain. (R)

假公济私，利用职权谋取个人利益。(R)

Takes credits, avoids blames, and fights fiercely for personal gain. (R)

斤斤计较，争功诿过，不惜抗争以获得个人利益。(R)

Protect ing compa ny resources

公私分明

Con ducts pers onal bus in ess on compa ny time (e.g., tradi ng stocks, shopp ing, going to barber shops). (R)

利用上班时间处理私人事务，如买股票，跑银行，逛街，购物，上理容院•••等。

(R)

Uses compa ny resources to do pers onal bus in ess (e.g., compa ny phon es, cop y machi nes, computers, and cars). (R)

利用公司资源处理私人事务，如：私自利用公电话，复印机，计算机，公务车• • •等。(R)

Views sick leave as ben efit and makes excuse for tak ing sick leave. (R) 经常借口请假，视

为福利。(R)

Con scie ntious ness

敬业守法

Ofte n arrives early and starts to work immediately.

上班时经常提早到达，并着手处理公务。

Takes one ' s job seriously and rarely makes mistakes.

工作认真，并且很少出差错。

Complies with compa ny rules and procedures eve n whe n n obody watches a nd no evide nee can be traced.

即使无人注意或无据可查时，亦随时遵守公司规定。

Does not mi nd tak ing new or challe nging assig nmen ts.

从不挑选工作，尽可能接受新的或困难的任务。

Tries hard to self-study to in crease the quality of work outputs.

为提升工作品质，而努力自我充实。

信度:

效度:

备注: