飞利浦员工业绩评估与发展体系培训
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We delight our customers by anticipating and exceeding expectations thereby creating sustainable market leadership
We pursue business excellence, being rigorous in delivering on our commitments
structure and supporting system (HR) • Determination shown from the top • Leaders being driven by the same process
Values
Our Values
Delight customers Deliver on commitments Develop people Depend on each other
What is the process?
• Annual process
– Past review and next goal setting – Appraisal process: rewards – Individual development planning – On-going review and documentation
How to make it work? - linking rewards and development
• Tight linkage between performance outcome and rewards
• Embedded individual development process
Agenda
- Why performance management? - What is the process? - How to make it work?
- Value alignment / top down drive - Linking rewards and development - Aspects of infrastructure - Communication/education - Part of the culture
• Global aligned
Philips Way:
People Performance Management (PPM) is…
…a process which helps to align personal and business objectives …driven by ‘the Philips way’:
one culture, one brand, one company one global approach for People Performance Management …supporting the improvement of business results for Philips
PPM: a cyclical process…
We inspire and enable each other to use our creativity and entrepreneurial flair, and to maximize our potential
We work as “one Philips” in an environment of transparency and trust to mobilize our collective competence and that of our business partners
• Full range of documentation • On-line review system • Performance distribution • Calibration process
Philips Way:
• Documentation
– Job description (JD) – Business balanced score card (BBS) – Personal contribution agreement (PCA) – Individual development plan (IDP)
更多培训资料,尽在www.manaren.com !
Philips Way:
Links between PPM and other HR areas
Salary &
Annual incentive
Individual Development
How to make it work? - aspects of infrastructures
- Where to start?
Why performance management?
• Basic management cycle
– Planning, organizing, staffinwk.baidu.com, leading, and controlling
• Fundamental corporate infrastructure • Consistency in measuring/rewarding • Sustainability in business and people
更多培训资料,尽在www.manaren.com !
Effective Performance Management - A Case Study
Robert H. Xiao, Ph D HR Director, People & Organization Development Philips China Corp HR
How to make it work? - value alignment & top down drive
• A performance oriented value system • Company value as the core throughout
organization • Value derived criteria in the organization