社交礼仪大全英文版ppt101
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国际社交礼仪GlobalSocialEtiquetteP
• 國際禮儀隨 國情不同, 文化差異, 時代變遷, 職場 倫理,而做適度調整.
國際禮儀的意義與重要
• [禮記]---規範了中國人千百年的 • 行為舉止,待人處世原則. (春秋時代)
• [禮者,理也] [儀者,義也].
• [儀]---人與人之間行為進退應對的適當準則.
不要在外面丟人現眼
•行為失態,貽笑大方. •彬彬有禮,受人尊敬 •不容忽視,大力推動. •必須具備,富而好禮.
右脅往背後輕輕環抱,輕拍對方的背,切忌緊抱) •親頰禮(輕觸右頰再輕觸左頰) •輕扶女士的手臂(手執婦女臂膀則為失禮) •挽臂,男左女右同行(女士左臂挽男士右臂)
Q: What do you see? 你看見什麼 ?
• Hand Shake 握手 • Eye Contact 眼神交會 • Gesture 姿態 • Facial Expression 臉部表情 • introduce others 介紹他人
用餐時手擺那裏?
•手肘不靠餐桌,兩手肘向內收,上身挺直,離餐桌兩 個拳頭的距離,以利起身打招呼.
•法國人以1/2的小手臂搭放在桌面上,手指微握而 優雅的彎曲.
•英國人的男士兩手平行平放在大腿上.
•
女士兩手交疊放在大腿上.
•美國人以一隻手臂的1/2放在桌面一隻手平放大腿
•日本人是一雙手交疊放在膝上
宗教信仰與習俗
國際禮儀涵蓋面
• 居家生活 (食,衣,住,行,育,樂) • 職場工作 (電話,接待,外賓接待,網路,妝扮,用餐,品酒,茶道) • 辦公室禮儀 (求職,面試,形象,服裝儀容,化妝) • 職場溝通禮貌 (電話留言,手機,答錄機使用) • 國外觀光,旅遊 (住宿 衛生習慣) • 商業参訪及商務活動或作客寄宿 (衛生紙,水漬,服裝) • 會議禮儀 (會前準備,會議記錄,會議的善後事項 ) • 送禮禮儀 (助力,歡喜,習俗,文化,迷信,對象,場合) • 宗教禮儀 (佛教,回教,基督教,天主教)
國際禮儀的意義與重要
• [禮記]---規範了中國人千百年的 • 行為舉止,待人處世原則. (春秋時代)
• [禮者,理也] [儀者,義也].
• [儀]---人與人之間行為進退應對的適當準則.
不要在外面丟人現眼
•行為失態,貽笑大方. •彬彬有禮,受人尊敬 •不容忽視,大力推動. •必須具備,富而好禮.
右脅往背後輕輕環抱,輕拍對方的背,切忌緊抱) •親頰禮(輕觸右頰再輕觸左頰) •輕扶女士的手臂(手執婦女臂膀則為失禮) •挽臂,男左女右同行(女士左臂挽男士右臂)
Q: What do you see? 你看見什麼 ?
• Hand Shake 握手 • Eye Contact 眼神交會 • Gesture 姿態 • Facial Expression 臉部表情 • introduce others 介紹他人
用餐時手擺那裏?
•手肘不靠餐桌,兩手肘向內收,上身挺直,離餐桌兩 個拳頭的距離,以利起身打招呼.
•法國人以1/2的小手臂搭放在桌面上,手指微握而 優雅的彎曲.
•英國人的男士兩手平行平放在大腿上.
•
女士兩手交疊放在大腿上.
•美國人以一隻手臂的1/2放在桌面一隻手平放大腿
•日本人是一雙手交疊放在膝上
宗教信仰與習俗
國際禮儀涵蓋面
• 居家生活 (食,衣,住,行,育,樂) • 職場工作 (電話,接待,外賓接待,網路,妝扮,用餐,品酒,茶道) • 辦公室禮儀 (求職,面試,形象,服裝儀容,化妝) • 職場溝通禮貌 (電話留言,手機,答錄機使用) • 國外觀光,旅遊 (住宿 衛生習慣) • 商業参訪及商務活動或作客寄宿 (衛生紙,水漬,服裝) • 會議禮儀 (會前準備,會議記錄,會議的善後事項 ) • 送禮禮儀 (助力,歡喜,習俗,文化,迷信,對象,場合) • 宗教禮儀 (佛教,回教,基督教,天主教)
Business Communication商务社交礼仪英文版课件
Telephone calls Notes of Appreciation Phone Calls and Voice Mail Beepers, Cellular Phones, and Portables
Telephone Etiquette
Identify yourself and your company. Ask the person if he or she has time to talk. Make calls during normal business hours. Return calls the same day. Never put someone on hold without asking permission. Don’t do other work while on the phone Be courteous of others when screening calls.
Meeting Etiquette
Before the meeting Starting the meeting After the meeting
Etiquette at Business Meetings: Before the Meeting
Arrive early to make sure meeting room is set up correctly. Put agendas in place. Provide for drinks and a light snack. Stand near the door to thank each person who arrives. Ask what issues are of particular interest to them. Introduce new members to existing members
Telephone Etiquette
Identify yourself and your company. Ask the person if he or she has time to talk. Make calls during normal business hours. Return calls the same day. Never put someone on hold without asking permission. Don’t do other work while on the phone Be courteous of others when screening calls.
Meeting Etiquette
Before the meeting Starting the meeting After the meeting
Etiquette at Business Meetings: Before the Meeting
Arrive early to make sure meeting room is set up correctly. Put agendas in place. Provide for drinks and a light snack. Stand near the door to thank each person who arrives. Ask what issues are of particular interest to them. Introduce new members to existing members
社交礼仪英文版课件
Follow the Leader
As the follower, you should always be attentive to the leader's movements and adjust your steps accordingly
Party etiquette
Invitation Etiquette
Arrival
Arrive at the conference on time, and introduce yourself to the other participants
Presentation
Prepare your presentation in advance, and practice it to ensure it flows smoothly Use visual aids to enhance your
Table Settings
Describe the correct way to set the table, including placement of dishes, cutlery, and glasses
03
Basic Rules
Outlines the fundamental rules of table etiquette, such as
Social etiquette requires people to be mindful of others' needs and feelings and to act accordingly This includes being sensitive to cultural differences and adapting behavior accordingly
As the follower, you should always be attentive to the leader's movements and adjust your steps accordingly
Party etiquette
Invitation Etiquette
Arrival
Arrive at the conference on time, and introduce yourself to the other participants
Presentation
Prepare your presentation in advance, and practice it to ensure it flows smoothly Use visual aids to enhance your
Table Settings
Describe the correct way to set the table, including placement of dishes, cutlery, and glasses
03
Basic Rules
Outlines the fundamental rules of table etiquette, such as
Social etiquette requires people to be mindful of others' needs and feelings and to act accordingly This includes being sensitive to cultural differences and adapting behavior accordingly
社交礼仪大全英文版ppt101(1)-专业文档资料
文档，文
社交礼仪大全英文版ppt101(1)
三级安全培训资料
2006年7月
1
Social Etiquette
Agenda
Dining Etiquette Business Etiquette Office Etiquette Telephone Etiquette Foreign and Cross-culture Etiquette
7
Social Etiquette - General Points to note
Do not use sarcasm to degrade another Do not boast, especially about where you have
travelled to, or talk down another Do not gossip but is discreet Do not name drop Do not bring a friend to a function without first
Give sincere compliments Be considerate of and sensitive to other’s
feelings Always keep one’s promises Always keep to appointments. If you are
unable to make it for the appointment because of an emergency, call the other party immediately
before proceeding as above
19
Eating Manners
The Do’s and Don’ts Do not slurp when drinking the soup Do not blow on hot soup and food When drinking soup, should spoon the soup
社交礼仪大全英文版ppt101(1)
三级安全培训资料
2006年7月
1
Social Etiquette
Agenda
Dining Etiquette Business Etiquette Office Etiquette Telephone Etiquette Foreign and Cross-culture Etiquette
7
Social Etiquette - General Points to note
Do not use sarcasm to degrade another Do not boast, especially about where you have
travelled to, or talk down another Do not gossip but is discreet Do not name drop Do not bring a friend to a function without first
Give sincere compliments Be considerate of and sensitive to other’s
feelings Always keep one’s promises Always keep to appointments. If you are
unable to make it for the appointment because of an emergency, call the other party immediately
before proceeding as above
19
Eating Manners
The Do’s and Don’ts Do not slurp when drinking the soup Do not blow on hot soup and food When drinking soup, should spoon the soup
《交际礼仪英语》课件
礼仪失误与应对
礼仪失误案例分析
例如在商务应酬中使用不恰当的玩笑，可能导致尴尬局面。
应对策略
保持冷静，道歉并纠正错误行为，尽量避免再次犯同样的错误。
提高自身交际礼仪能力
学习礼仪知识
通过阅读专业书籍、参加培训 等途径获取交际礼仪方面的知 识。
实践演练
参加各种社交场合，锻炼自己 的交际礼仪能力。
培养自信心
自信心是良好交际礼仪的基础， 通过积极心态和自我提升来增 强自信。
总结
1 交际礼仪的重要性
良好的交际礼仪能够促进人际关系的发展， 提升自身形象和职场竞争力。
2 希望大家能够重视交际礼仪，提高
自身素质。
《交际礼仪英语》PPT课 件
交际礼仪英语是指在交际活动中应遵循的一套规范和行为准则。通过本课件， 我们将了解交际礼仪的定义及其在不同场合的应用。
什么是交际礼仪
定义
交际礼仪指的是人们在交往过程中应当遵循的 一系列规范和行为准则。
重要性
良好的交际礼仪能够有效地建立良好的人际关 系，提升个人形象和职场竞争力。
see you!
交际用语
• Could you please pass me the salt?
• Excuse me, may I interrupt?
• Thank you for your invitation.
餐桌礼仪
• Wait for the host/hostess to start
• ePalatcinegy.our napkin on your lap.
礼仪在英语交际中的应用
日常生活
礼貌用语、问候礼仪等在日 常交际中起到重要作用。
商务场合
商务会议、商务洽谈等场合 需要遵守一定的商务礼仪。
交往礼仪英语版
the meaning
To open our eyes
To Avoid some embarrassing scenes
To prepare for overseas travel and study abroad
Cooperation
• PPT producer:徐维徽 • Collect • Speech
Australia
•In Australia, the Maori meet each other, do a kind of special manners – hongi, that is nose touching nose, the more touch ,the better relationship.
L/O/G/O
The greeting etiquette
------By No.8 group
Today , we will introduce some greeting manners , and we hope it will be beneficial to all of you .
Table of contents
L/O/G/O
Thank You!
The difference The reason
principle
meaning
A
B
C
D
Contents
The Differences
1 English and American
2
Japan
3
China
4
Other countries
American And English
shake say hello, they are not allowed to pick up things, may not wear a hat on their head
Business Communication商务社交礼仪英文版PPT课件
➢ If your party answers, identify yourself, stick to your outline and thank the person at the end of the call.
Conference calls
➢ Prepare ➢ Be respectful ➢ Be inclusive ➢ Keep moving ➢ Get commitments
➢ Prefer the formal to the informal, especially with older and higher ranking people
➢ Avoid saying, “I’m sorry, I have forgotten your name” Instead, say “Help me out, your name was on the tip of my tongue and I must be having a senior moment.
Write with authoritatively and positively and concisely, pp. 4-1 ff in workbook
Authoritative language
Positive language
Concise language
Business Communication
Voice Mail
➢ Identify yourself and your return number immediately.
➢ Be brief and to the point. What you want, why it is of mutual interest, details, next steps. Leave return number again.
Conference calls
➢ Prepare ➢ Be respectful ➢ Be inclusive ➢ Keep moving ➢ Get commitments
➢ Prefer the formal to the informal, especially with older and higher ranking people
➢ Avoid saying, “I’m sorry, I have forgotten your name” Instead, say “Help me out, your name was on the tip of my tongue and I must be having a senior moment.
Write with authoritatively and positively and concisely, pp. 4-1 ff in workbook
Authoritative language
Positive language
Concise language
Business Communication
Voice Mail
➢ Identify yourself and your return number immediately.
➢ Be brief and to the point. What you want, why it is of mutual interest, details, next steps. Leave return number again.
【精品】各国见面礼仪英文版-精品资料PPTPPT资料
How do they greet each other?
In Thailand / tailænd/
In France, it is the custom to shake hands with people in the office every morning.
In South America,you can expect to
In Thailand,people greet each other by
putting their hands together and bowHionwg sdloigthhtelyy. greet each other?
In Thailand / tailænd/
In South America,you can expect to beHhuowggdedo twhheeyngyreoeut meaeceht soothmeero?ne.
In the USA
touching noses
How do they greet each other?
Ways of greeting
Welcome to Unit 3
In the USA , people shake hands
What about a Chinese and a Japanese
In Japan , people bow to each other
Shaking hands you are a close friend or relative, then
when meeting each other.
Britain, China…
when meeting each other.
putting their hands together and
Business-Communication商务社交礼仪英文版课件(共52张)
第6页，共52页。
Write with authoritatively and positively and concisely, pp. 4-1 ff in workbook
Authoritative language Positive language Concise language
第7页，共52页。
Ask non-contributing members if they’d like to add their perspectives.
Note: Interestingly, research shows talkative members welcome the comments of others—and shy members value inclusion in the conversation.
➢ voice mail message ➢ e-mail message ➢ business letter
➢ telephone call
impact of
normal call speaking from or to a speaker phone call waiting interruptions
➢ If your party is not there, leave a brief message and request a telephone appointment.
➢ If your party answers, identify yourself, stick to your outline and thank the person at the end of the call.
➢ Avoid politics, religion, how much you earn, or negative communication such as comments about a company or people
Write with authoritatively and positively and concisely, pp. 4-1 ff in workbook
Authoritative language Positive language Concise language
第7页，共52页。
Ask non-contributing members if they’d like to add their perspectives.
Note: Interestingly, research shows talkative members welcome the comments of others—and shy members value inclusion in the conversation.
➢ voice mail message ➢ e-mail message ➢ business letter
➢ telephone call
impact of
normal call speaking from or to a speaker phone call waiting interruptions
➢ If your party is not there, leave a brief message and request a telephone appointment.
➢ If your party answers, identify yourself, stick to your outline and thank the person at the end of the call.
➢ Avoid politics, religion, how much you earn, or negative communication such as comments about a company or people
交际礼仪英语PPT课件
Differences
Peaple generally follow some common contacts or customary rules for communication. These xommon rules or habits of Westerners and Chinese people’s way if exprssion there is a big difference.Chinese people often use”you eat?””where are you?”as a greeting language.Western countrth regard to this,they think that thiese are personal privacy. They often prefer to chat about the weather,such as a personal affair of politicai topics,such as “It’s a good day.”American write Mark Twain once said this to say: “It’s true that every body talk about the weather.It’s the most common subject of conversation.”Age,marriage,wages and other individuals involved in the issue of personal privacy.
第6页/共12页
How to write invitation card
1.Decide who is announcing the wedding - the couple's parents or the bride and groom themselves.
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社交礼仪大全英文版 ppt101
2020年6月5日星期五
Social Etiquette
Agenda
Dining Etiquette Business Etiquette Office Etiquette Telephone Etiquette Foreign and Cross-culture Etiquette
Give sincere compliments
Be considerate of and sensitive to other’s feelings
Always keep one’s promises
Always keep to appointments. If you are unable to make it for the appointment because of an emergency, call the other party immediately
Do not chastise a man should he fail to extend social manners to you
Be ready to first extend social courtesies to everyone, in general, and older men and women in particular
out the chair for the lady and she is seated Stand when a lady enters the room Stand when a lady gets up to leave the room
Social Etiquette - Reminders for Men
POWERS PRINCIPLE *4
•A kind hearted woman gains respect
Social Etiquette
- Guidelines for Ladies
Do not hesitate to open the door for a man should his arms be full of files or parcels
Social Etiquette
Social manners are needed now more than ever before
With informal, open and laid-back lifestyles sweeping in rapidly, our personal conduct is constantly being challenged
After all, practise makes perfect
POWERS PRINCIPLE *2
•Do unto others as you would have others do unto you
Social Etiquette
- General Points to note
Use phrase such as “Thank you”, “Please” and “I’m sorry”
Social Etiquette - Reminders for Men
Allow a lady to enter a dining room first Ease out the chair for the lady and help seat
her if the maitre’d has not done so Remain standing until the maitre’d has eased
Place the lady’s order with the waiter Do not embarrass the lady by suggesting that it
is time to end the evening Allow the lady to precede you into the lift Assist the lady with her heavy packages Open the card door for a lady
Social Etiquette - General Points to note
Do not use sarcasm to degrade another Do not boast, especially about where you have
travelled to, or talk down another Do not gossip but is discreet Do not name drop Do not bring a friend to a function without first
•Let the wise listen and add to their learning
Social Etiquette
Consideration for others must always come first. In doing so, we show respect
Good manners practised as a means to an end, eventually becomes an integral part of your character
checking with the host Do not ask personal questions regarding
finance, salary housing, car and so on
POWERS PRINCIPLE *3
•Humility comes before honour
Possessing social manner is an assert Knowing what to do and how to do it with
finesse and style will give you the competitive edge wherever you go
POWERS PRINCIPLE *1
2020年6月5日星期五
Social Etiquette
Agenda
Dining Etiquette Business Etiquette Office Etiquette Telephone Etiquette Foreign and Cross-culture Etiquette
Give sincere compliments
Be considerate of and sensitive to other’s feelings
Always keep one’s promises
Always keep to appointments. If you are unable to make it for the appointment because of an emergency, call the other party immediately
Do not chastise a man should he fail to extend social manners to you
Be ready to first extend social courtesies to everyone, in general, and older men and women in particular
out the chair for the lady and she is seated Stand when a lady enters the room Stand when a lady gets up to leave the room
Social Etiquette - Reminders for Men
POWERS PRINCIPLE *4
•A kind hearted woman gains respect
Social Etiquette
- Guidelines for Ladies
Do not hesitate to open the door for a man should his arms be full of files or parcels
Social Etiquette
Social manners are needed now more than ever before
With informal, open and laid-back lifestyles sweeping in rapidly, our personal conduct is constantly being challenged
After all, practise makes perfect
POWERS PRINCIPLE *2
•Do unto others as you would have others do unto you
Social Etiquette
- General Points to note
Use phrase such as “Thank you”, “Please” and “I’m sorry”
Social Etiquette - Reminders for Men
Allow a lady to enter a dining room first Ease out the chair for the lady and help seat
her if the maitre’d has not done so Remain standing until the maitre’d has eased
Place the lady’s order with the waiter Do not embarrass the lady by suggesting that it
is time to end the evening Allow the lady to precede you into the lift Assist the lady with her heavy packages Open the card door for a lady
Social Etiquette - General Points to note
Do not use sarcasm to degrade another Do not boast, especially about where you have
travelled to, or talk down another Do not gossip but is discreet Do not name drop Do not bring a friend to a function without first
•Let the wise listen and add to their learning
Social Etiquette
Consideration for others must always come first. In doing so, we show respect
Good manners practised as a means to an end, eventually becomes an integral part of your character
checking with the host Do not ask personal questions regarding
finance, salary housing, car and so on
POWERS PRINCIPLE *3
•Humility comes before honour
Possessing social manner is an assert Knowing what to do and how to do it with
finesse and style will give you the competitive edge wherever you go
POWERS PRINCIPLE *1