MBA必修课管理沟通英文版课件Chapter5

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• However, the ideas are always mixed up and located in the wrong places.
• If your message is too long or complex, you might lose your audience.
Made by Group 2
Good Organization Important
For communicator and audience
Poorly organized messages
• waste readers’ • misinterpretation time
struggle to grasp your meaning
Made by Group 2
Achieving good organization can be a challenge.
However, solving these common problems can help you communicate clearly.
Made by Group 2
Made by Group 2
No.1 Taking Too Long To Get To The Point
• In daily life, most people like to write warming-up paragraphs before getting to the point.
• But if the beginning of a business message was too wordy and not involved the topic, it just waste the audience’s valuable time.
Made by Group 2
No.1 Taking Too Long To Get To The Point
Solution: Make the subject and purpose clear. • Shorten or delete warming-up paragraphs • Identify the purpose of the message in the beginning
• Solution: Include only information that is related to the subject and purpose.
Made by Group 2
No.3 Getting ideas mixed up
• Sometimes, you have to make several points in your message.
• In the United States and Canada, it generally means creating a linear message that proceeds point by point.
• If you’ve ever received a disorganized message, you’ve familiar with the frustration of trying to sort through a muddle of ideas.
Made by Group 2
No.2 Including Irrelevant Material
• A successful communication should be clear and concise, if including too much irrelevant material, the communication may be negatively affected.
a. poor decision making
b. shattered business relationships. (shatter 粉碎 )
No.3 Getting ideas mixed up
Solution: Group the ideas and present them in a logical way. • Make a list of items you want to express • Start a new paragraph for each new Leabharlann Baiduopic
Made by Group 2
Most disorganized communication suffers from problems with clarity, relevance, grouping, and completeness. So we can distinguish four of the most common organization mistakes by communicators.
• Solution: Include all the necessary information , and before the communication, the communicators had better list out necessary and important information.
Made by Group 2
No.4 Leaving Out Necessary information
• If the communication including much information , it is very common for communicators to leave out some necessary information.
Chapter 5 Writing Business
Messages
Cite four of the most common organization mistakes by communicators
What Good Organization Means
• Various cultures define good organization differently.
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