酒店中常用的英文缩写

酒店中常用的英文缩写
部门DEPARTMENT 简称：DEPT
职位POSITION 简称：POS
行政办EXECUTIVE 简称：OFFICE EO
财务部FINANCE DEPARTMENT 简称：FIC
会计部ACCOUNTING 简称：ACCT
采购部PURCHASING DEPARTMENT 简称：PD
酒水仓BEVERAGE STORE
食品仓FOOD STORE
日用品仓GENERAL STORE
市场及销售部SALES & MARKETING DEPARTMENT 简称：S & M 前厅部FRONT OFFICE DEPARTMENT 简称：F.O (F/O)
管家部HOUSEKEEPING 简称：HSKP
洗衣房LAUNDRY ROOM 简称：LR
布草房LINEN ROOM
游泳池SWIMMING POOL
餐饮部FOOD & BEVERAGE DEPARTMENT 简称： F & B
中餐厅CHINESE RESTAURANT 简称：CHN REST
西餐厅WEST RESTAURANT 简称：WEST REST
日本餐厅JAPANESE RESTAURANT
大堂吧LOBBY BAR
送餐部ROOM SERVICE 简称：RM SVC
宴会中心BANQUET CENTRE
会议厅CONFERENCE HALL
管事部STEWARD
娱乐部ENTERTAINMENT DEPARTMENT 简称：ENT
夜总会NIGHT CLUB
桑拿SAUNA
健身中心HEALTH CENTRE
美容美发中心BEAUTY & BARBER CENTRE
保龄球室BOWLING BALL
工程部ENGINEERING DEPARTMENT ENG
保安部SECURITY DEPARTMENT SEC
人力资源部HUMAN & RESOURCES DEPARTMENT 简称：HR 培训部TRAINING DEPARTMENT
员工饭堂STAFF CANTEEN
员工宿舍STAFF DORMITORY
医务室CLINIC ROOM
图书馆LIBRARY
前厅各分部：
接待处RECEPTION 简称：RECP
行政楼层EXECUTIVE FLOOR 简称：E/F
询问处INFORMATION 简称：INFM
订房部RESERVATION 简称：RESV
总机房OPERATOR / TELEPHONE ROOM 简称：OPT
礼宾部CONCIERGE 简称：CON
商务中心BUSINESS CENTRE 简称：BC
大堂副理ASSISTANT MANAGER 简称：AM
车队TRANSPORTATION 简称：TRA
账务处CASHIER 、ACCOUNTING 简称：DESK
大堂LOBBY
楼层FLOOR / F
后勤办公室BACK OFFICE
员工通道STAFF ENTRANCE
职位：
总经理GENERAL MANAGER 简称：GM
行政助理ASSISTANT EXECUTIVE MANAGER 简称：AEM
行政秘书EXECUTIVE SECRETARY
财务总监FINANCIAL CONTROLLER 简称：FC
总会计师CHIEF ACCOUNT
成本会计师COST ACCOUNT
采购部经理PURCHASING MANAGER 简称：PURCHASING MGR 市场及销售总监DIRECTOR OF SALES & MARKETING 简称：DOS
市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING 简称：ADOS
市场及销售部经理SALES MANAGER
销售员SALES 简称：SALES
前厅经理FRONT OFFICE MANAGER 简称：FOM
前厅副经理ASSISTANT FRONT OFFICE MANAGER 简称：AFOM 大堂副经理ASSISTANT MANAGER 简称：AM
接待员RECEPTIONIST / RECEPTION简称：CLERK
订房员RESERVATION CLERK RESV CLERK
行李员BELL BOY / BELL MAN
门童DOORMAN
接线生OPERATOR
司机DRIVER
行政管家EXECUTIVE HOUSEKEEPER 简称：EH
副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER 简称：AEH
助理管家ASSISTANT HOUSEKEEPER 简称：AH
楼层服务员ROOM ATTENDANT 简称：ATT
餐饮总监DIRECTOR OF FOOD & BEVERAGE 简称：DOFB
行政总厨EXECUTIVE SOUS 简称：CHEF
点心总厨DIM SUM 简称：CHEF
人力资源部经理HUMAN & RESOURCES MANAGER 、
简称：HR MGR
总工程师CHIEF ENGINEER
值班工程师DUTY ENGINEER
保安部经理SECURITY MANAGER
保安主管CHIEF SECURITY
经理MANAGER 简称：MGR
主任SUPERVISOR 简称：SUP
领班CAPTAIN 简称：CAP
秘书SECRETARY
文员CLERK
服务员WAITER
行政值班经理EXECUTIVE ON DUTY MANAGER 简称：EOD 值班经理DUTY MANAGER 简称：DM
酒店常用术语：
接待处用语：
入住CHECK – IN 简称： C / I
退房CHECK – OUT 简称： C / O
预订BOOKING 、RESERVATION 简称：BKG
预期抵店ARRIVAL 、DUTE IN 简称：ARL
提前抵达EARLY ARRIVAL
预期离店DEPARTURE 、DUTE OUT 简称：DEPT
确认CONFIRMATION CONFIRM
再次确认RE - CONFIRM RE-CFRM
取消CANCELLATION CANCELL
订金DEPOSIT
价格RATE RTE
价钱PRICE
封房BLOCK
续住EXTENSION EXTEN
客类：
顾客、宾客CLIENT 、GUEST
散客WALK IN W / I 、FIT
团队GROUP GRP
商务客COMMERCIAL GUEST COMM GST
商务合同CORPORATE CONTRACT
长住客LONG STAY GUEST 简称：L / S GST 贵宾VERY IMPORTANT PERSON VIP
旅行社TRAVEL AGENT 简称：TVL AGT
自用房HOUSE USE 简称：H/U
公司COMPANY COM
付帐(动) PAY
付帐(名) PAYMENT]
信用卡CREDIT CARD
现金CASH
尽快AS SOON AS POSSIBLE ASAP
资料INFORMATION INFM
电话TELEPHONE TEL
传真FACSIMILE FAX
电传TELEX TLX
电报CABLE CBL
地址ADDRESS ADD
复印(机) COPY (MACHINE)
网络INTERNET
电脑COMPUTER
打印机PRINTER
机票FLIGHT TICKET
打字TYPING
充电CHARGE A BATTERY
充电器CHARGER
留言MESSAGE
内播电影IN-HOUSE MOVIE
对方付费电话COLLECT CALL
酒店帐HOUSE ACCOUNT H/A
国内长途------ IDD
国际长途------ DDD
市内电话CITY CALL
分机EXTENSION EXTN
服务台COUNTER
唤醒服务WAKE UP CALL
叫早服务MORNING CALL
请勿打扰DO NOT DISTURB DND
天气WEATHER
出租车TAXI
面包车VEHICLE
中巴COACH
报纸NEWSPAPER
信件MAIL
电视TELEVISION TV
背景音乐BACK GROUND MUSIC
小酒吧MINI BAR
冰箱REFRIGERATOR
客房保险箱MINI SAFE / PERSONAL 简称：SAFE 吹风筒HAIR DRYER
电热水壶ELECTRIC HEATING KETTLE
中央空调INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣LAUNDRY
干洗DRY-CLEANING
熨烫VALET SERVICE
失物招领LOST AND FOUND
早餐BREAKFAST B’FAST
美式早餐AMERICAN BREAKFAST 简称：ABF
欧陆式早餐CONTINENTAL BREAKFAST 简称：CBF 东方式早餐ORIENTAL BREAKFAST OBF
午餐LUNCH LNH
晚餐DINNER DNR
人民币------ RMB
港币------ HKD
美元------ USD
按摩MASSAGE
蒸汽浴STEAM BATH
邻近房ADJOINING ROOM
付款方式ADVANCE PAYMENT
礼仪AMENITY
住房平均价格AVERAGE ROOM RATE A.R.R
收款的指令BILLING INSTRUCTION
取消CANCELLATION
不收费房COMPLIMENTARY COMP
连通房CONNECTING
续住EXTENSION
加床EXTRA BED
预报FORECAST
客人帐单GUEST FOLIO
管家部报表HOUSEKEEPING REPORT
加入JOIN-IN
超过退房时间LATE CHECK-OUT
记事本LOG BOOK
净价NET RATE
坏房OUT OF ORDER O.O.O
包价PACKAGE
长包房PERMANENT ROOM
门市价RACK RATE
登记REGISTER
登记卡REGISTRATION CARD
转房ROOM CHANGE
房价ROOM RATE
房间种类ROOM TYPE
团体住房名单ROOM LIST
同住SHARE WITH
旅行社TRAVEL AGENT
升级UPGRADE
空房VACANT ROOM
贵宾VERY IMPORTANT PERSON V.I.P
营业利润贡献Contribution to Trading Profit 简称：CTP
总经营利润Gross Operating Profit 简称：GOP
平均每间可卖房间的收入Revenue Per Available Room简称：RevPAR 收入产生指数Revenue Generation Index 简称：RGI
宾客意见调查系统Guest Satisfaction Tracking System简称：GSTS 员工满意度调查Employee Satisfaction Pulse Survey 简称：ESPS
全面质量管理Total Quality Management 简称：TQM
质量评估系统Quality Evaluation System 简称：QES
酒店经营管理系统Property Management System 简称：PMS
(标准经营程序) Standard Operating Procedures 简称：SOP
重要公司协议价(Key Negotiated Rate) 简称：KNR
当地"公司协议价(Local Negotiated Rate) 简称：LNR
合作协议申请Request for Proposal 简称：RFP
散客Fully Independent Traveler 简称：FIT
综合经营计划Integrated Business Plan 简称：IBP
预订中心的预订系统Virtual Central Reservation Office 简称：VCRO
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