酒店各部门及职位的常用英语词汇
酒店各部门及职位英文翻译
酒店各部门及职位英文翻译酒店是一个庞大的体系，包含着各种部门及职位。
这些部门和职位各自拥有不同的职责和工作内容。
下面是对酒店各部门及职位英文翻译的介绍。
一、前台部门1. Front Office Manager（前台经理）Front Office Manager is responsible for managing the front desk, including reception area, planning and coordinating the activities of the front office department, and ensuring the highest level of guest satisfaction.2. Receptionist（前台接待员）Receptionist is responsible for greeting guests, checking them in and out, and answering any questions they may have.3. Concierge（礼宾员）Concierge is responsible for providing guests with information about the hotel and its surrounding area, booking transportation services, and arranging tours and activities for guests.4. Bellman（行李员）Bellman is responsible for carrying guests’ luggage and escorting them to th eir rooms.二、客房部门1. Housekeeping Manager（客房部经理）Housekeeping Manager is responsible for managing the housekeepingdepartment, which is responsible for cleaning and maintaining the hotel’s guest rooms.2. Housekeeper（客房服务员）Housekeeper is responsible for cleaning and restocking guest rooms, ensuring that they meet the highest standards of cleanliness and comfort.3. Laundry Attendant（洗衣员）Laundry Attendant is responsible for washing and pressing the hotel’s linens and guest laundry.三、餐饮部门1. Food and Beverage Manager（餐饮部经理）Food and Beverage Manager is responsible for overseeing the hotel’s restaurant and bar, and ensuring that guests receive the highest quality dining experience.2. Server（餐厅服务员）Server is responsible for taking guests’ orders, serving food and beverages, and providing a high level of customer service.3. Bartender（调酒师）Bartender is responsible for preparing and serving drinks at the hotel’s bar.四、市场营销部1. Marketing Manager（市场营销经理）Marketing Manager is responsible for creating and implementing marketing strategies to promote the hotel and its services, and attracting new customers.2. Sales Manager（销售经理）Sales Manager is responsible for developing and maintaining relationships with corporate clients, booking group events and conventions, and maximizing hotel revenue.五、财务部门1. Finance Manager（财务经理）Finance Manager is responsible for managing the hotel’s financial operations, including budgeting, forecasting, and accounting.2. Accounts Receivable Clerk（应收账款会计）Accounts Receivable Clerk is responsible for maintaining accurate records of the hotel’s accounts receivable, including billing and collection of payments.3. Accounts Payable Clerk（应付账款会计）Accounts Payable Clerk is responsible for maintaining accurate records of the hotel’s accounts payable, including ordering and paying for supplies and services.酒店各部门及职位英文翻译，是了解酒店运营的关键。
酒店职位中英文翻译
酒店岗位职位原则中英文阐明General Manager 总经理Deputy General Manager 副总经理Asst. to General Manager 总经理助理Financial Controller 财务总监Deputy Financial Controller 财务副总监Director of Rooms Division 房务总监Director of Sales & Marketing 市场营销总监Director of F&B 餐饮总监Director of Engineering 工程总监Chief Accountant 总账会计Food & Beverage Manager 餐饮部经理Executive Chef 行政总厨IT Manager IT 经理Purchasing Manager 采购经理Human Resources Manager 人力资源经理Training Manager 培训经理Front Office Manager 前厅部经理Executive Housekeeper 行政管家Security Manager 保安部经理Administration Assistant 行政助理Cost Controller 成本控制经理Sales Manager 销售经理PR Manager 公关经理F&B Outlet Manager (Beverage Manager, Café Manager, Chinese Restaurant Manager, Banquet Manager)餐饮部营业部门经理（酒吧经理，西餐厅经理，中餐厅经理，宴会经理），F& B Manager 餐饮经理Chief Steward 管事部经理Kitchen Chef (Western Chef, Sous Chef, Pastry Chef, Chinese Chef)营业部门厨师（西厨房厨师长，副厨师长，饼房厨师长，中厨房厨师长），Guest Service Manager 来宾服务经理Laundry Manager 洗衣房经理Engineering Duty Manager 工程部值班经理Western Sous Chef 西厨房副厨师长HR Officer 人事专人Training Officer 培训专人GSM-Service Center 来宾服务经理－服务中心Pastry Chef 饼房厨师长Staff Canteen Supervisor 员工餐厅主管(Accountable for the quality of all work performed within their area of responsibility, including management Shift Leader,)（责任所在区域旳所有工作体现及质量，包括管理领班）Translator 翻译员Account Payable 应付Account Receivable Supervisor 应收主管Purchasing Officer 采购员Income Audit Supervisor 收益审计Cashier Supervisor 收银主管Engineering Section Supervisor, 工程部区域主管Staff Canteen Chef 员工餐厅厨师长Sales Executive 销售助理Reservation Supervisor 预订部主管F&B Secretary 餐饮部秘书F&B Outlet Supervisor 餐饮部各餐厅主管Stewarding Supervisor 管事部主管Chef De Partie 厨房主管Front Desk Supervisor 前台主管GSO Supervisor 来宾服务主管Executive Floor Supervisor 行政楼层主管Bell Supervisor 行李房主管Housekeeping Supervisor (Floor Supervisor, PA Supervisor, Laundry Supervisor, U&L Supervisor)客房部主管（楼层主管，公共区域主管，洗衣房主管，布草制服房主管）Security Supervisor, General Cashier 保安部主管，总出纳(Possess specialized skills staff)拥有专业技能和行业认证Purchasing Assistant 采购助理Engineering Senior Skilled Worker 工程部高级技工Storekeeper 库管员Artist 美工Reservation Clerk 预定员F&B Outlet Captain 餐饮部各营业部门领班F&B Hostess 餐饮部领位GSO-Reception 前台接待Operator 总机接线员Driver 司机Bell Captain 行李房领班(Basic manual duties across all work areas)所有工作区域旳基本工作职责Clerk 文员Cashier 收银员Engineering Staff 工程部一般技工Staff Canteen Cook 员工餐厅厨师F&B Service Staff 餐饮部服务员Bartender 吧员Baker 面点师F&B Kitchen Cook 餐饮部厨师Bellman 行李生Room Attendant 楼层服务员Security Guard 保安Kitchen Helper 餐饮部厨房帮工PA Attendant 公区服务员Steward 管事员Cafeteria Attendant 员工餐厅服务员Laundry Attendant (Washer, Presser, etc.) 洗衣房服务员Linen Room Attendant 布草房服务员。
酒店中常用的英文缩写
酒店中常用的英文缩写部门 DEPARTMENT DEPT职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEPARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEPARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEPARTMENT S & M 前厅部 FRONT OFFICE DEPARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEPARTMENT F & B中餐厅 CHINESE RESTAURANT CHN REST西餐厅 WEST RESTAURANT WEST REST日本餐厅 JAPANESE RESTAURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RM SVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEWARD娱乐部 ENTERTAINMENT DEPARTMENT ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEALTH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEPARTMENT ENG保安部 SECURITY DEPARTMENT SEC人力资源部 HUMAN & RESOURCES DEPARTMENT HR培训部 TRAINING DEPARTMENT员工饭堂 STAFF CANTEEN员工宿舍 STAFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部：接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMATION INFM订房部 RESERVATION RESV总机房 OPERATOR / TELEPHONE ROOM OPT礼宾部 CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理 ASSISTANT MANAGER AM车队 TRANSPORTATION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 STAFF ENTRANCE职位：总经理 GENERAL MANAGER GM行政助理 ASSISTANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRETARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监 ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSISTANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERVATION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERATOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSISTANT HOUSEKEEPER AH楼层服务员 ROOM ATTENDANT ATT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR 总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPTAIN CAP秘书 SECRETARY文员 CLERK服务员 WAITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD值班经理 DUTY MANAGER DM酒店常用术语：接待处用语：入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERVATION BKG预期抵店 ARRIVAL 、 DUTE IN ARL提前抵达 EARLY ARRIVAL预期离店 DEPARTURE 、 DUTE OUT DEPT确认 CONFIRMATION CONFIRM再次确认 RE - CONFIRM RE-CFRM取消 CANCELLATION CANCELL订金 DEPOSIT价格 RATE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类：顾客、宾客 CLIENT 、 GUEST散客 WALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORATE CONTRACT长住客 LONG STAY GUEST L / S GST 贵宾 VERY IMPORTANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMPANY COM付帐(动) PAY付帐(名) PAYMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMATION INFM电话 TELEPHONE TEL传真 FACSIMILE FAX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY (MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BATTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 WAKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND天气 WEATHER出租车 TAXI面包车 VEHICLE中巴 COACH报纸 NEWSPAPER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERATOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEATING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 VALET SERVICE失物招领 LOST AND FOUND早餐BREAKFAST B’FAST美式早餐 AMERICAN BREAKFAST ABF欧陆式早餐 CONTINENTAL BREAKFAST CBF东方式早餐 ORIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BATH邻近房 ADJOINING ROOM付款方式 ADVANCE PAYMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RATE A.R.R收款的指令 BILLING INSTRUCTION取消 CANCELLATION不收费房 COMPLIMENTARY COMP连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LATE CHECK-OUT记事本 LOG BOOK净价 NET RATE坏房 OUT OF ORDER O.O.O包价 PACKAGE长包房 PERMANENT ROOM门市价 RACK RATE登记 REGISTER登记卡 REGISTRATION CARD转房 ROOM CHANGE房价 ROOM RATE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORTANT PERSON V.I.P营业利润贡献 Contribution to Trading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间的收入 Revenue Per Available Room RevPAR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction Tracking System GSTS 员工满意度调查 Employee Satisfaction Pulse Survey ESPS 全面质量管理 Total Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价 (Key Negotiated Rate) KNR当地"公司协议价 (Local Negotiated Rate) LNR合作协议申请 Request for Proposal RFP散客 Fully Independent Traveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO。
酒店部门及酒店职位英文翻译大全
酒店部门及酒店职位英文翻译大全(总2页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--酒店部门及酒店职位英文翻译大全市场营销部sales & Marketing Division 销售部Sales Department公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department管家部Housekeeping Department 财务部Accounting 餐饮部Food & Beverage Department 商场部Shopping Arcade工程部Engineering Department 保安部Security Department行政部Rear-Service Department 采购部Purchasing Dept.. 人力资源及培训部Human Resource & Training Dept电脑部Electronic Data Processing Dept. 康乐部Recreation and Entertainment Department人事部经理Personnel Manager 培训部经理Training Manager督导部经理Quality Inspector 人事主任Personnel Officer常务副总经理Deputy General Manager 培训主任Training Officer 人力资源开发总监Director of Human Resources客房总监Director of Housekeeping 餐饮总监F&B Director财务总监Financial Controller 财务部经理Chief Accountant成本部经理Cost Controller 采购部经理Purchasing Manager采购部主管Purchasing Officer 电脑部经理EDP Manager总出纳Chief Cashier 总经理General Manager 洗衣房经理Laundry Manager 餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 公关经理中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager 销售部经理Director of Sales 市场营销总监Director of Sales and Marketing宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer 销售主任Sales Officer 高级销售代表Senior Sales Executive销售代表Sales Executive 公关代表. Representative总行政办公室Executive Office宾客关系主任Guest Relation Officer 公关部经理Public Relation Manager公关部主任Public Relation Supervisor 客户经理Account Manager高级客户经理Senior Account Manager 资深美工Senior Artist销售部联络主任Sales Coordinator 美工Artist销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge行李员Bellboy 女礼宾员Door Girl礼宾司Door Man 资深销售中心预订员Sales Center Senior Reservation Clerk前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager 礼宾主管Chief Concierger 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist 车队主管Chief Driver 出租车订车员Taxi Service Clerk行政管家Executive Housekeeper 行政副管家Assistant Executive Housekeeper 办公室文员Order Taker 客房高级主任Senior Supervisor 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant 餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess 服务员Waiter ,waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen) 西厨师长SousChef(Western Kitchen) 西饼主管Chief Baker工程总监Chief Engineer 工程部经理Engineering Manager 值班工程师Duty Engineer保安部经理Security Manager 保安部副经理Asst. Security Manager 保安部主任Security Manager 保安员Security Manager商场部经理Shop Manager 商场营业员Shop Assistant。
专业英语口语：酒店各部门职务英文
专业英语口语：酒店各部门职务英文总经理办公室：GM人力资源部：HR财务部：FN餐饮部：F&B客房部：HSKP工程部：ENG保安部：SEC康乐部：ENT前厅部：FO销售部：S&M市场传讯部MC：Marketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen 收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长 Board Chairman (Director)董事总经理 Managing Director经济师 Economist首席会计师 Chief Accountant总经理 General Manager副总经理 Deputy General Manager (Vice)驻店经理 Resident Manager总经理行政助理 Executive Assistant Manager总经理秘书 Executive Secretary总经理室 Executive Office (G.M office)机要秘书 Secretary接待文员 Clerk副总经理 Vice General Manager总经理助理 Assistant to General Manager总经理秘书 Secretary to General Manager行政秘书 Executive Secretary人力资源部 Human Resources Division人事部 Personnel Department培训部 Training Department质检部 Quality Inspection Department员工关系部 Staffing Relationship Department 人力资源开发总监 Director of Human Resources 人事培训经理 P&T Manager人事部经理 Personnel Manager培训部经理Training Manager质检部经理 Quality Inspection Manager人事主任 Personnel Officer福利劳资员 Payroll Clerk培训主任 Training Officer行政部主任 Executive Officer秘书 Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机 Driver更衣室管理员 Staff Lockers Rooms Keeper翻译兼英语教师 English Translator & Teacher计划财务部 Finance and Accounting Division财务部 Accounting Department成本部 Cost-control Department采购部 Purchasing Department审计部 Auditor Department财务总监 Financial Controller (Director of Finance)财务部经理 Chief Accountant成本部经理 Cost Control manager结帐经理 Cashier Manager信用审计经理 Credit Manager采购部经理 Purchasing Manager采购部主管 Purchasing Officer总出纳 Chief Cashier仓储领班 Store Room Captain营业点结帐领班 F&B Cashier Captain总台结帐领班 F/O Cashier Captain夜审计员 Night Auditor信用管理员 Credit Clerk应收款管理员 A/R Clerk往来款结算员 Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员 Receiving Clerk信息管理员 Information System Clerk文员 Secretary食品采购员 Purchasing Clerk - F&B物资采购员 Purchasing Clerk - Material 食品保管员 Storeroom Keep - F&B物资保管员 Storeroom Keep - Material 餐厅收款员 F&B Cashier总台收款员 F/O Cashier。
酒店各部门及职位英文翻译汇总(2)
拓展部经理：Marketing Manager消防主任：Fire Center Officer
各部门、岗位名称英汉对照
保安员：Security Guard领班：Security Captain
服务员：Waiter & Waitress咨客：Hostess
socket插座，插口
sitting_room起居室
voltage电压floor楼层，地板
carpentry (总称)木器
tea table茶几
bedclothes床上用品
quilt被子
mattress床垫
thermos热水瓶
transformer变压器
服务台常用词汇
management经营、管理
market price市价
咖啡厅主管：Coffee Shop Supervisor
高级主管；Senior Supervisor
领班：Captain
高级服务员：Senior Waiter & Waitress
酒店部门英语名称
1．Executive Officet行政办公室
2．Human Resources Dept.人力资源部
餐饮部：Food & Beverage Department传菜员：Pantryman
中餐厅：Chinese Restaurant实习生：Trainee
西餐厅：Western Restaurant
餐饮总监；F & B Director
餐饮部经理：F & B Manager
行政总厨：Executive Chef
英语酒店知识点归纳
英语酒店知识点归纳在如今的全球化时代，英语逐渐成为了一门重要的工作语言。
对于酒店行业从业者来说，掌握英语酒店知识点是非常必要的。
本文将详细介绍英语酒店知识点，包括酒店的各个部门、常用的英语词汇和短语、酒店服务流程以及与客人的日常交流。
一、酒店的各个部门1. 前台部门：负责接待客人、办理入住和退房手续、提供信息等工作。
2. 餐饮部门：包括餐厅、咖啡厅、酒吧等，负责提供给客人餐饮服务。
3. 客房部门：负责客房的日常清洁、整理和维护工作。
4. 销售部门：负责酒店的市场推广和销售工作。
5. 行政部门：负责酒店的行政管理和协调各个部门的工作。
6. 人力资源部门：负责招聘、培训和管理酒店员工。
7. 财务部门：负责酒店的财务管理和会计工作。
8. 宴会部门：负责安排和组织各类宴会活动。
二、常用的英语词汇和短语1. 酒店设施（Hotel Facilities）：- Reception desk：接待台- Lobby：大堂- Restaurant：餐厅- Bar：酒吧- Swimming pool：游泳池- Gym：健身房- Conference room：会议室- Business center：商务中心2. 房间类型（Room Types）：- Single room：单人间- Double room：双人间- Twin room：双床间- Suite：套房- Deluxe room：豪华间- Connecting room：相连房间3. 预订与入住（Reservation and Check-in）：- Make a reservation：预订- Check-in：办理入住手续- Reservation confirmation：预订确认- Room key：房卡- Credit card authorization form：信用卡授权表格- Check-in time：入住时间- Check-out time：退房时间4. 餐饮（Dining）：- Table reservation：订餐位- Menu：菜单- Specials of the day：特色菜- Waiter/waitress：服务员/女服务员- Order food：点菜- Bill/check：账单- Tip：小费5. 客房服务（Room Service）：- Housekeeping：客房服务- Clean the room：打扫房间- Towels and toiletries：毛巾和洗浴用品- Room service menu：客房服务菜单- Wake-up call：叫醒服务- Do not disturb sign：请勿打扰标志三、酒店服务流程1. 接待客人（Greeting Guests）：- Welcome to our hotel! How may I assist you?：欢迎来到我们酒店！我能帮您什么？ - Can I help with your luggage?：我可以帮您搬行李吗？- Here is your room key. Enjoy your stay!：这是您的房卡。
酒店各部门英文词汇
1. Executive Office行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.客房部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=Very Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40 Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43 DJ=Disk Jockey音控员44 AM=Assistant Manager大堂副理总经理general manager副总经理deputy general manager总经理助理General Manager Assistant总经理秘书General Manager‘s Secretary外方总经理Expatriate General Manager 财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Division行政总厨Executive Chef部门经理department manager; division manager; section manager经理助理assistant manager主管supervisor 领班captain■ 电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话city phone 城市电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线send a telegram(cable) 发电报long distance 长途电话telephone directory 电话簿call somebody up 打电话给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 电话总局The connection is bad. 听不清。
五星级酒店职衔常用英语
五星级酒店职衔常用英语下面是整理的五星级酒店职衔常用英语，希望对大家有帮助。
董事总经理Managing Director经济师Economist总经理General Manager副总经理Deputy General Manager驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to general Manager行政秘书Executive Secretary行政助理Administrative Assistant人力资源开发部Human Resources Division人事部Personnel Department培训部Training Department督导部Quality Inspection Department计财部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门的英文名称
1．Executive Office行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.管家部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=V ery Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40．Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43．DJ=Disk Jockey音控员44．Tips=To Insure Prompt Service小费45．AM=Assistant Manager大堂副理总经理general manager外方总经理Expatriate General Manager副总经理deputy general manager财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Divsion行政总厨Executive Chef部门经理department manager;division manager;section manager 经理助理assistant manager主管supervisor领班captain销售代表 Sales Executive客房服务员Room Attendant会议服务员Meeting Attendant庭院清扫养护员garden Keeper公共洗手间保洁员Toilet Attendant洗涤工 Washing Worker夜间清洁工Night Sweeper日夜保洁员Mobile Cleaner服装保管员Uniform Keeper干湿洗工Washer手烫工Presser大烫工 Flat Work Ironer服务中心接线生Room Center Coordinator接待员 Reception商务中心文员Business Center Clerk商场营业员 Market Attendant迎宾门僮Bell man机场代表Air Representative文员兼仓管Secretary & Storeroom Keeper康乐部经理Recreation & Health Manager娱乐经理Recreation Manager康体经理Health Manager桑拿领班Sauna CaptainKTV领班Karaoke Captain桑拿服务员 Sauna AttendantKTV服务员Karaoke Attendant网球服务员 Tennis Attendant棋牌服务员 Chess & Cards Attendant乒乓服务员 Table Tennis Attendant台球服务员Billiards Attendant射箭服务员 Toxophily Attendant酒吧服务员 Bar Attendant美容服务员Beauty Attendant餐饮部经理 Food & Beverage Manager中餐经理 Chinese Food Manager西餐经理 Western Food Manager行政总厨Executive Chef冷菜房厨师长Cold Food Chef西点厨师长Western Food Chef加工间厨师长Primary Processing Chef宴会厅领班 Banquet Captain传菜间领班 Pass Food Captain西餐厅领班 Western Restaurant Captain咖啡厅领班 Cafe Captain餐务组领班 Stewarding Captain服务员 Waiter / Waitress咖啡厅服务员 Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工 Handicrafts Shop Attendant 书店员工 Book Shop Attendant吧员 Bar Attendant仓管员Warehouseman洗碗工 Dishwasher烧腊厨师 Grill Cook冷菜厨师 Cold Food Cook切配厨师Chopper炉灶厨师 Stove Cook炖台厨师 Thumb Cook点心厨师Pastry Cook切配 Chopper炉灶厨师 Stove Cook加工员 Processing总经理 General Manager驻店经理 Resident Manager财务部经理 Finance Manager采购经理 Purchasing Manager结帐经理 Cashier Manager信用审计经理 Credit Manager成本验货经理 Cost Manager仓储领班 Store Room Captain营业点结帐领班 F&B Cashier Captain总台结帐领班F/O Cashier Captain审计员（日/夜审）Day/Night Auditor 信用管理员 Credit Clerk应收款管理员A/R Clerk出纳 General Cashier往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员 Receiving Clerk信息管理员Information System Clerk食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk – Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material餐厅收款员F&B Cashier总台收款员F/O Cashier行政部主任Executive Director文员 Secretary人事培训经理P&T Manager福利劳资员Payroll Clerk员工事务长Staff Purser车队队长Driver Captain员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner司机 Driver工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber仓管员Storeroom Keeper安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk客务部经理Room Division Manager客房经理House Keeping Manager公共区域经理P / A Manager洗衣经理Laundry Manager大堂经理Assistant Manager前厅经理Front Office Manager市场拓展部经理Sales Manager客房领班House Keeping Captain园林领班Gardens CaptainG R O Guest Relation Office前台领班Front Office Captain礼宾领班Concierge Captain策划兼美工Mastermind & Art Designer最新文件仅供参考已改成word文本。
酒店各部门职位及其英语名称
酒店各部门职位及其英语名称酒店是一个多功能的机构，拥有许多不同的部门和职位。
以下是酒店各部门及其英语名称的详细列表：1.前厅部门 (Front Office Department):o酒店总经理 (General Manager)o行政助理 (Executive Assistant)o前厅经理 (Front Office Manager)o前厅助理经理 (Assistant Front Office Manager)o前台接待员 (Front Desk Clerk)o客户服务主管 (Guest Service Supervisor)o预订员 (Reservationist)o门童 (Bellman)o行李员 (Bellhop)o电话员 (Telephone Operator)o行政楼层主管 (Executive Floor Supervisor)o行政楼层服务员 (Executive Floor Attendant)o客户关系主管 (Guest Relations Supervisor)o客户关系员 (Guest Relations Officer)2.餐饮部门 (Food and Beverage Department):o餐饮总经理 (Food and Beverage Manager)o餐厅经理 (Restaurant Manager)o厨师长 (Executive Chef)o厨师 (Chef)o厨房助理 (Kitchen Assistant)o餐饮服务员 (Waiter/Waitress)o酒吧经理 (Bar Manager)o酒保 (Bartender)o咖啡师 (Barista)o自助餐厅主管 (Buffet Supervisor)o自助餐厅服务员 (Buffet Attendant)o宴会经理 (Banquet Manager)o宴会服务员 (Banquet Server)3.客房部门 (Housekeeping Department):o客房部经理 (Housekeeping Manager)o客房服务员 (Room Attendant)o楼层服务员 (Floor Attendant)o洗衣房经理 (Laundry Manager)o洗衣房服务员 (Laundry Attendant)o花艺师 (Florist)o公共区域主管 (Public Area Supervisor)o公共区域清洁员 (Public Area Cleaner)o酒店保安 (Security Officer)o园丁 (Gardener)4.销售和市场部门 (Sales and Marketing Department):o销售总监 (Director of Sales)o销售经理 (Sales Manager)o销售主管 (Sales Supervisor)o销售代表 (Sales Representative)o市场总监 (Director of Marketing)o市场经理 (Marketing Manager)o市场助理 (Marketing Assistant)o市场分析师 (Market Analyst)o客户关系经理 (Customer Relationship Manager)5.财务部门 (Finance Department):o财务总监 (Director of Finance)o财务经理 (Finance Manager)o会计师 (Accountant)o出纳员 (Cashier)o成本控制员 (Cost Controller)o预算分析员 (Budget Analyst)o财务分析员 (Financial Analyst)o财务助理 (Finance Assistant)o采购主管 (Purchasing Supervisor)o采购员 (Purchasing Officer)6.人力资源部门 (Human Resources Department):o人力资源总监 (Director of Human Resources)o人力资源经理 (Human Resources Manager)o人力资源主管 (Human Resources Supervisor)o人力资源助理 (Human Resources Assistant)o培训经理 (Training Manager)o培训主管 (Training Supervisor)o招聘主管 (Recruitment Supervisor)o员工关系主管 (Employee Relations Supervisor)o员工关系助理 (Employee Relations Assistant)o薪酬福利经理 (Compensation and Benefits Manager)o薪酬福利主管 (Compensation and Benefits Supervisor) 以上仅是酒店各部门及其职位的一些例子，不同的酒店可能会有不同的职位名称和部门设置。
【干货】酒店各职位英语名称~
【干货】酒店各职位英语名称~董事长：Director收银主管：Cashier Officer总经理：General Manager信贷主管： Loan Officer总经办：Executive Office应付主管：Payable Officer总经办主任：Director of Executive Office应收主管：Receivable Officer车队长：Chief Driver会计主管： Accounting Officer行政干事：Executive Affairs成本主管：Cost Control Officer医生：Doctor仓库主管：Storeroom Officer司机：Driver收货主管：Receiver Officer文员：Clerk采购主管：Purchasing Officer护士：Nurse电脑工程师：Computer Engineer查核员：Auditor财务部：Financial Division收货员：Receiver财务部总监：Financial Controller收银员： Cashier财务部经理：Chief Accountant信贷员：Creditor电脑部经理：EDP Manager应付员；Payable Clerk查核部经理：Auditing Manager会计：Accouter会计部经理：Accounting Manager出纳员：Teller成本部经理：Cost Controller工资员：Payroll Control采购部经理：Purchasing Manager成本员：Cost Control查核主管：Auditing Officer仓管员：Storeman电脑操作员：Computer Operator采购员：Purchaser人事培训部 HumanResources & Training Division 人事培训部总监:Human Resources Director市场营销部;Sales & Marketing Division人事部：Personnel Department市场营销部总监：Director of Sales and Marketing培训部：Training Department销售部经理; Sales Manager人事部经理：Personnel Manager销售部副经理：Asst. Sales Manager培训部经理：Training Manager高级客户经理：Senior Clients Manager人事助理兼后勤总务:Personnel Officer策划经理：Planning Manager培训部主任(人事干事)： Training Officer公关部经理; Public Relations Manager人事文员：Clerk销售主任： Sales Officer翻译兼英语教师：English Translator & Teacher 公关主任： Public Relations Officer文员：Clerk员工餐厅主管：Staff Canteen Supervisor员工餐厅领班：StaffCanteen Captain房务总监：Rooms Division Director厨师：Cook前厅部：Front Office Department厨师助理：Cook Assistant管家部：Housekeeping Department员工宿舍领班： Staff Dormitory Captain前厅部经理：Front Office Manager宿舍管理员： Staff Dormitory Keeper接待处经理：Reception Manager更衣室管理员：Staff Lockers Rooms Keeper 大堂副理：Assistant Manager各部门、岗位名称英汉对照总机主管：Operators Supervisor楼面经理：Service Manager礼宾部主管：Chief ConciergeDJ部高级工程师：DJ Senior Engineer接待处主管：Chief Receptionist康乐主管：Recreation Center Supervisor 接待处领班：Receptionist CaptainDJ部主管：DJ Supervisor预定部领班：Reservation Captain舞台主任：Stage Performance Supervisor 总机领班：Operators Captain康乐领班(楼面部长)：Captain礼宾部领班： Concierge CaptainDJ部长：DJ Captain接待员：Receptionist舞厅服务员：Waiter/Waitress预定员：Reservationist健身房服务员：Gymnasium Attendant行李员：Bellboy桌球服务员：Billiard Attendant门僮：Doorman主持：Preside管家部经理：Executive Housekeeper演员：Actor& Actress管家总管：Asst.Executive Housekeeper 服务员：Waiter & Waitress洗衣房经理：Laundry ManagerDJ员：DJ楼层高级主管：Senior Floor Supervisor 咨客：Hostess楼层主管：Floor Supervisor公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor工程部：Engineering Department布草主管：Uniforms Supervisor总工程师：General Engineer服务中心领班：Service Center Captain工程部经理：Chief Engineer楼层领班：Floor Captain高级工程师：Senior Engineer公卫领班：PA Captain值班工程师：Duty Engineer水洗领班：Laundry Captain主管工程师：Supervisor Engineer干洗领班：Dry Clean Captain强电维修高级技工：Senior Electrician布草领班：Uniforms Captain电梯高级技工：Lift Senior Technical服务中心文员：Service Center Clerk空调高级技工：Air-conditioning Technical 仓管员：Storeman锅炉高级技工：Senior Boilerman清洁工：P.A.Man强电值班技工：Duty Electrician客房服务员：Room Attendant强电维修技工：Electrician缝纫工：Seamstress电梯技工：Lift Man熨烫工：Presser机修技工：Machination洗涤工：Washer木工油漆高级技工：Carpenter &painter 弱电值班维修技工：Duty Electrician娱乐部：Recreation Department保安部：Security Department娱乐总监；Recreation Director保安部经理：Security Manager舞台总监：Stage Performance Director 高级主管：Security Senior Supervisor 艺术总监：Arts Director消防员：Fireman主管： Security Supervisor拓展部经理：Marketing Manager消防主任： Fire Center Officer传（fen）递(xiang)是一个美德！你所看到的，也许正是别人所需要的！。
酒店各部门工作岗位名称英语（中英文对照）
销售代表Sales Executive客房服务员Room Attendant会议服务员Meeting Attendant庭院清扫养护员Garden Keeper公共洗手间保洁员Toilet Attendant洗涤工Washing Worker夜间清洁工Night Sweeper日夜保洁员Mobile Cleaner服装保管员Uniform Keeper干湿洗工Washer手烫工Presser大烫工Flat Work Ironer服务中心接线生Room Center Coordinator 接待员Reception商务中心文员Business Center Clerk商场营业员Market Attendant迎宾门僮Bell man机场代表Air Representative文员兼仓管Secretary & Storeroom Keeper 康乐部经理Recreation & Health Manager 娱乐经理Recreation Manager康体经理Health Manager桑拿领班Sauna CaptainKTV领班Karaoke Captain桑拿服务员Sauna AttendantKTV服务员Karaoke Attendant网球服务员Tennis Attendant棋牌服务员Chess & Cards Attendant乒乓服务员Table Tennis Attendant台球服务员Billiards Attendant射箭服务员Toxophily Attendant酒吧服务员Bar Attendant美容服务员Beauty Attendant餐饮部经理Food & Beverage Manager中餐经理Chinese Food Manager西餐经理Western Food Manager行政总厨Executive Chef冷菜房厨师长Cold Food Chef西点厨师长Western Food Chef加工间厨师长Primary Processing Chef食街领班Restaurant Captain宴会厅领班Banquet Captain传菜间领班Pass Food Captain西餐厅领班Western Restaurant Captain咖啡厅领班Cafe Captain餐务组领班Stewarding Captain服务员Waiter / Waitress咖啡厅服务员Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工Handicrafts Shop Attendant 书店员工Book Shop Attendant吧员Bar Attendant仓管员Warehouseman洗碗工Dishwasher花王Adorn Cook烧腊厨师Grill Cook冷菜厨师Cold Food Cook切配厨师Chopper炉灶厨师Stove Cook打荷厨师Kitchen Apprentice Cook上扎厨师Braise Cook炖台厨师Thumb Cook点心厨师Pastry Cook切配Chopper炉灶厨师Stove Cook加工员Processing。
酒店各部门英文
酒店各部门英文第一篇：酒店各部门英文酒店各部门英文housekeeping dept 客房部参考资料如下：董事总经理Managing Director 经济师Economist 总经理General Manager副总经理Deputy General Manager 驻店经理Resident Manager总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office 机要秘书Secretary 接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to general Manager 行政秘书Executive Secretary 行政助理Administrative Assistant人力资源开发部Human Resources Division 人事部Personnel Department 培训部Training Department督导部Quality Inspection Department计财部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 电脑部E.D.P.市场营销部sales & Marketing Division 销售部Sales Department公关部Public Relation Department 预订部Reservation Department客务部Room Division前厅部Front Office Department 管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager 培训部经理Training Manager 督导部经理Quality Inspector 人事主任Personnel Officer 培训主任Training Officer财务总监Financial Controller 财务部经理Chief Accountant 成本部经理Cost Controller 采购部经理Purchasing Manager 采购部主管Purchasing Officer 电脑部经理EDP Manager 总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales 公关经理P.R.Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer 销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表 Sales Executive 公关代表 P.R.Representative Executive Office总行政办公室宾客关系主任Guest Relation Officer 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 客户经理Account Manager高级客户经理Senior Account Manager 资深美工Senior Artist 美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge 行李员Bellboy 女礼宾员Door Girl 礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst.Front Office Manager 大堂副理Assistant Manager 礼宾主管Chief Concierger 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist 车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker 客房高级主任Senior Supervisor 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant 洗衣房经理Laundry Manager餐饮总监F&B Director 餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary领班Captain 迎宾员Hostess 服务员Waiter ,waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer 工程部经理Engineering Manager 值班工程师Duty Engineer保安部经理Security Manager 保安部副经理Asst.Security Manager 保安部主任Security Manager 保安员Security Manager商场部经理Shop Manager 商场营业员Shop Assistant第二篇：酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:A/C餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M2酒店专业英文及缩写2008-03-26 10:59平均房价指数ARI: Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey;TQM全面质量管理:TQM= Total Quality Management;QES 质量评估系统:QES= Quality Evaluation System;PMS酒店经营管理系统: PMS= Property Management System;SOP(标准经营程序): SOP= Standard Operating Procedures;KNR重要公司协议价:KNR(Key Negotiated Rate);LNR“当地”公司协议价:LNR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal;FIT(散客):FIT=Fully Independent Traveler;DND(请勿打扰):DN D= Do Not Disturb;VIP(非常重要的人)：VIP= Very Important Person;IBP(综合经营计划)：IBP= Integrated Business Plan；VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office总经理办公室:GM人力资源部:HR财务部:A/C餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M2酒店专业英文及缩写2008-03-26 10:59平均房价指数ARI: Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey;TQM全面质量管理:TQM= Total Quality Management;QES 质量评估系统:QES= Quality Evaluation System;PMS酒店经营管理系统: PMS= Property Management System;SOP(标准经营程序): SOP= Standard Operating Procedures;KNR重要公司协议价:KNR(Key Negotiated Rate);LNR“当地”公司协议价:LNR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal;FIT(散客):FIT=Fully Independent Traveler;DND(请勿打扰):DN D= Do Not Disturb;VIP(非常重要的人)：VIP= Very Important Person;IBP(综合经营计划)：IBP= Integrated Business Plan；VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office Hotel Various departments 酒店各部门Receiving Department收货部Engineering工程部Chinese Restaurant中餐厅 HSKP楼层，客房Shift Leader – HSKP主管－楼层HSKP Order Taker 客房部文员GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监 FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台 CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心(不同于 B.C.---BEFORE CHRIST)公元前CL---CLOUB LOUNGE 行政酒廊 HC--HEALTH CLUB 健康中心TC---TICKET CENTER 票务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部 HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监 FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台 CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心(不同于 B.C.---BEFORE CHRIST)公元前CL---CLOUB LOUNGE 行政酒廊 HC--HEALTH CLUB 健康中心TC---TICKET CENTER 票务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部 HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部第三篇：酒店各部门英文缩写酒店缩写总经理办公室:GM人力资源部:HR 财务部:A/C餐饮部:F&B 客房部:HSKP工程部:ENG 保安部:SEC前厅部:FO 康乐部:ENT(Recreation and Entertainment Department)市场销售部:S&M 酒店专业英文及缩写2008-03-26 10:59平均房价指数ARI: Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey;TQM全面质量管理:TQM= Total Quality Management;QES质量评估系统:QES= Quality Evaluation System;PMS酒店经营管理系统: PMS= Property Management System;SOP(标准经营程序): SOP= Standard Operating Procedures;KNR重要公司协议价:KNR(Key Negotiated Rate);LNR“当地”公司协议价:LNR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal;FIT(散客):FIT=FullyIndependent Traveler;DND(请勿打扰):DN D= Do Not Disturb;VIP(非常重要的人)：VIP= Very Important Person;IBP(综合经营计划)：IBP= Integrated Business Plan；VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office第四篇：五星级酒店各部门职务英文简写酒店各部门英文缩写总经理办公室:GM 人力资源部:HR 财务部:FN 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场传讯部MC酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总 DOR---DIRECTOR OF ROOMS 客务部总监 AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监 FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨A.T.KAdministrative total kitchen 收益管理经理 Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman(Director)董事总经理Managing Director 经济师Economist 首席会计师Chief Accountant 总经理General Manager 副总经理Deputy General Manager(Vice)驻店经理Resident Manager 总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary 总经理室Executive Office(G.M office)机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division 人事部Personnel Department 培训部Training Department 质检部Quality Inspection Department 员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources 人事培训经理P&T Manager 人事部经理Personnel Manager 培训部经理Training Manager 质检部经理Quality Inspection Manager 人事主任Personnel Officer 福利劳资员Payroll Clerk 培训主任Training Officer 行政部主任Executive Officer 秘书Secretary 员工事务长Staff Purser 车队队长 Driver Captain Chief Driver 员工宿舍管理员Dormitory Keeper 员工餐厅勤杂工Staff Restaurant Cleaner 司机Driver 更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：English Translator & Teacher 计划财务部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 审计部Auditor Department 财务总监Financial Controller(Director of Finance)财务部经理Chief Accountant 成本部经理Cost Control manager 结帐经理Cashier Manager 信用审计经理Credit Manager 采购部经理Purchasing Manager 采购部主管Purchasing Officer 总出纳Chief Cashier 仓储领班 Store Room Captain 营业点结帐领班F&B Cashier Captain 总台结帐领班F/O Cashier Captain 夜审计员 Night Auditor 信用管理员Credit Clerk 应收款管理员A/R Clerk 往来款结算员Accounting Clerk 收入费用结算员Accounting Clerk 成本核算员Cost Clerk 验货员Receiving Clerk 信息管理员Information System Clerk 文员Secretary 食品采购员Purchasing ClerkMaterial 食品保管员Storeroom KeepMaterial 餐厅收款员 F&B Cashier 总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 市场营销总监Director of Sales and Marketing 销售部经理Director of Sales 公关经理Public Relation Manager 宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer 销售主任Sales Officer 高级销售代表 Senior Sales Executive 销售代表Sales Executive 公关代表P.R.Representative 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist 美工Artist 销售部联络主任Sales Coordinator房务部Room Division 前厅部Front Office Department 客房部（管家部）Housekeeping Department 预订部Reservation Department 宾客关系主任Guest Relation Officer 资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge 行李员Bellboy 女礼宾员Door Girl 礼宾司Door Man 客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst.Front Office Manager 大堂副理Assistant Manager 宾客关系经理 Guest Relation Manager 礼宾主管Chief Concierge 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist 出租车订车员Taxi Service Clerk行政管家Executive Housekeeper 行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant 洗衣房经理Laundry Manager 公卫主管：PA Supervisor 洗衣房主管：Laundry Supervisor 布草主管：Uniforms Supervisor 服务中心领班：Service Center Captain 公卫领班：PA Captain 水洗领班：Laundry Captain 干洗领班：Dry Clean Captain 布草领班：Uniforms Captain 仓管员：Store man 清洁工：P.A.Man 客房服务员：Room Attendant 缝纫工：Seamstress 熨烫工：Presser 洗涤工：Washer餐饮部Food & Beverage Division 中餐部 Chinese Restaurant Department 西餐部Western Restaurant Department 厨房部Kitchen Department 管事部Steward Department 餐饮总监F&B Director 餐饮部经理F&B Manager 西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess 服务员Waiter ,Waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker 点心工：Pastry Cook 烧味厨师：Grill Chef 厨工：Cook Assistant 管事部：Steward Department 总管事：Chef Steward 主管：Steward Supervisor 碗工：Dishwasher 管事清洁工：Cleaner 宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer 中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager 酒水部经理：Beverage Manager 调酒师：Bartender 酒吧服务员：Barman 咖啡厅主管：Coffee Shop Supervisor 高级主管；Senior Supervisor 领班：Captain 高级服务员：Senior Waiter & Waitress 服务员：Waiter & Waitress 咨客：Hostess 传菜员：Pantry man 实习生：Trainee 保健部技术经理Health Technical Manager 保健部主管Health supervisor 康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director 艺术总监：Arts Director消防员：Fireman 拓展部经理：Marketing Manager 楼面经理：Service Manager DJ部高级工程师：DJ Senior Engineer 康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor 舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：Captain DJ部长：DJ Captain 舞厅服务员：Waiter/Waitress 健身房服务员：Gymnasium Attendant 桌球服务员：Billiard Attendant 主持：Preside 演员：Actor& Actress 服务员：Waiter & Waitress DJ员：DJ 咨客：Hostess 工程部Engineering Department 工程总监Chief Engineer 工程部经理Engineering Manager 值班工程师Duty Engineer 工程部经理Engineering Manager 运行经理Operation Manager 维修经理Repairing Manager 安消经理Fire Control Supervisor 运行领班Operation Captain 强弱电领班Strong & Weak Captain 维修领班Repairing Captain 空调工Air-Conditioning Attendant 锅炉工 Boiler 配电工 Electrician 强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter 万能工Fitting-up Worker 水工Plumber 文员Secretary 仓管员Storeroom Keeper保安部Security Department 保安部经理Security Manager 保安部副经理Asst.Security Manager 保安部主任Security Manager 保安员Security Manager 安消部经理Security Manager 警卫领班Security Captain 门卫Entrance Guard 巡逻Patrol Guard 监控员TV Monitoring Clerk 商场部Shopping Arcade Department 商场部经理Shop Manager 商场营业员Shop Assistant第五篇：各部门英文缩写1、乐园总经理：Park Managing Director2、企管部：Enterprise Management Department2.1行政管理科 Administration Division2.2人力资源科 Human Resources Division2.3财务科Finance Division3、后勤服务部：Logistics Department3.1宿舍管理员 Dormitory Administrator3.2厨房管理科Kitchen Management Division4、运维保障部Maintenance Services Department4.1设备维护科 Equipment Maintenance Division4.2植栽科 Plantation Division4.3设备维修科Equipment Servicing Division5、安保部Security Department5.1区域主管 Area Director6、保洁部 Sanitation Department6.1区域主管 Area Director7、市场部 Marketing Department7.1市场推广科 Market Promotion Division7.2招商管理科Investment Attraction Division8、游客服务部Tourist Services Department8.1票务管理科 Ticket Management Division8.2游客服务科 T ourist Services Division8.3客户服务科Customer Services Division9、运营服务部Operation Services Department9.1设备操作科 Equipment Operation Division9.2嘉年华管理科 Carnival Management Division9.3游览车车队管理科 Tour Bus Management Division10、商品经营部Commodity Sales Department10.1商品主管Commodity Director11、餐饮经营部Catering Services Department11.1餐饮1-6部Catering Division 1-611.2零售餐饮管理室Retail Catering Office12、演艺部Performing Arts Department12.1团部 Troupe Management Office12.2表演1部 Acting Division 112.3表演2部 Acting Division 212.4灯光音响科Lighting and Sound Division 12.5 服化科Costumes and Make-Up Division。
星级酒店中常用的英文缩写
酒店中惯用英文缩写（部门，职位，国家，寻常运作）部门 DEPARTMENT DEPT职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEPARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEPARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEPARTMENT S & M前厅部 FRONT OFFICE DEPARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEPARTMENT F & B中餐厅 CHINESE RESTAURANT CHN REST西餐厅 WEST RESTAURANT WEST REST日本餐厅 JAPANESE RESTAURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RM SVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEWARD娱乐部 ENTERTAINMENT DEPARTMENT ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEALTH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEPARTMENT ENG保安部 SECURITY DEPARTMENT SEC人力资源部 HUMAN & RESOURCES DEPARTMENT HR 培训部 TRAINING DEPARTMENT员工饭堂 STAFF CANTEEN员工宿舍 STAFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部：接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMATION INFM订房部 RESERVATION RESV总机房 OPERATOR / TELEPHONE ROOM OPT 礼宾部 CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理 ASSISTANT MANAGER AM车队 TRANSPORTATION TRA账务处 CASHIER 、ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 STAFF ENTRANCE职位：总经理 GENERAL MANAGER GM行政助理 ASSISTANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRETARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监 ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSISTANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERVATION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERATOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSISTANT HOUSEKEEPER AH楼层服务员 ROOM ATTENDANT ATT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR 总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPTAIN CAP秘书 SECRETARY文员 CLERK服务员 WAITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD 值班经理 DUTY MANAGER DM酒店惯用术语：接待处用语：入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、RESERVATION BKG预期抵店 ARRIVAL 、DUTE IN ARL提前到达 EARLY ARRIVAL预期离店 DEPARTURE 、DUTE OUT DEPT确认 CONFIRMATION CONFIRM再次确认 RE - CONFIRM RE-CFRM取消 CANCELLATION CANCELL订金 DEPOSIT价格 RATE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类：顾客、宾客 CLIENT 、GUEST散客 WALK IN W / I 、FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORATE CONTRACT长住客 LONG STAY GUEST L / S GST宾客 VERY IMPORTANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMPANY COM付帐(动) PAY付帐(名) PAYMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMATION INFM电话 TELEPHONE TEL传真 FACSIMILE FAX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY (MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BATTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 WAKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND 天气 WEATHER出租车 TAXI面包车 VEHICLE中巴 COACH报纸 NEWSPAPER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERATOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEATING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 VALET SERVICE失物招领 LOST AND FOUND早餐BREAKFAST B’FAST美式早餐 AMERICAN BREAKFAST ABF欧陆式早餐 CONTINENTAL BREAKFAST CBF东方式早餐 ORIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BATH邻近房 ADJOINING ROOM付款方式 ADVANCE PAYMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RATE A.R.R 收款指令 BILLING INSTRUCTION取消 CANCELLATION不收费房 COMPLIMENTARY COMP连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT 加入 JOIN-IN超过退房时间 LATE CHECK-OUT记事本 LOG BOOK净价 NET RATE坏房 OUT OF ORDER O.O.O包价 PACKAGE长包房 PERMANENT ROOM门市价 RACK RATE登记 REGISTER登记卡 REGISTRATION CARD转房 ROOM CHANGE房价 ROOM RATE房间种类 ROOM TYPE团队住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM宾客 VERY IMPORTANT PERSON V.I.P营业利润贡献 Contribution to Trading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间收入 Revenue Per Available Room RevPAR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction Tracking System GSTS 员工满意度调查 Employee Satisfaction Pulse Survey ESPS 全面质量管理 Total Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS(原则经营程序) Standard Operating Procedures SOP重要公司合同价 (Key Negotiated Rate) KNR本地"公司合同价 (Local Negotiated Rate) LNR合伙合同申请 Request for Proposal RFP散客 Fully Independent Traveler FIT综合经营筹划 Integrated Business Plan IBP预订中心预订系统 Virtual Central Reservation Office VCRO 国家：阿根廷 ARGENTINA AR澳大利亚 AUSTRALIA AU奥地利 AUSTRIA AT巴哈马 BAHAMAS BS比利时 BELGIUM (BELGIQUE) BE贝宁 BENIN BJ玻利维亚 BOLIVLA BO巴西 BRAZIL (BRASIL) BR英国 BRITAIN UK缅甸 BURMA MM加拿大 CANADA CA智利 CHILE CL丹麦 DENMARK (DANMARK) DK 德国 DEUTSCHLAND DE厄瓜多尔 ECUADOR EC斐济 FIJI FJ法国 FRANCEE FR加蓬 GABON GA希腊 GREECE GR厄地马拉 GUATEMALA瓦亚那 GUYANA GY海地 HAITI HT洪都拉斯 HONDURAS HN香港 HONG KONG HK印度 INDIA IND印度尼西亚 INDONESIA伊拉克 IRAQ IQ爱尔兰 IRELAND IE以色列 ISRAEL IL意大利 ITALY(ITALIA) IT牙买加 JAMAICA JM日本 JAPAN JP约旦 JORDAN JO基里巴斯 KIRIBATI KI卢森堡 LUXEMBOURG LU马达加斯加 MADAGASCAR (MALAGASY) MG 澳门 MACAO MO马来西亚 MALAYSIA MY毛里求斯 MAURITIUS MU墨西哥 MEXICO MX尼泊尔 NEPAL NP荷兰 NETHERLANDS (HOLLAND) NL新西兰 NEW ZEALAND NZ尼日尔 NIGER NE尼日利亚 NIGERIA NG挪威 NORWAY NO巴基斯坦 PAKISTAN PK巴拿马 PANAMA PA巴拉瓦 PARAGUAY PY秘鲁 PERU PE菲律宾 PHILIPPINES PH葡萄牙 PORTUGAL PT沙特阿拉伯 SAUDI ARABLA SA 赛舌尔 SEYCHELLES新加坡 SINGAPORE SG南非 SOUTH AFRICA ZA西班牙 SPAIN (ESPANA)斯里兰卡 SRI LANKA苏里南 SURINAME SR斯威士兰 SWAZILAND SZ瑞典 SWEDEN (SVERIGE) SE 瑞士 SWITZERLAND (SUISSE) 泰国 THAILAND TH汤加 TONGA TO特立尼达和多巴哥 TRINIDAD AND TOBAGO 突尼斯 TUNISIA美国 UNITED STATES OF AMERICA U.S.A 乌拉圭 URUGUAY UY委内瑞拉 VENEZUELA VE南斯拉夫 YUGOSLAVLA YU扎伊尔 ZAIRE ZR巴林 BANGLADESH BH孟加拉 BERMUDA BD百慕达 BRAZIL BM塞浦路斯 CYPRUS捷克共和国 CZECH REPUBLIC CZ多明尼加共和国 DOMINICAN REPUBLIC DM 埃及 EGYPT EG芬兰 FINLAND FI伊朗 IRAN IR喀麦隆 CAMEROON CM直布罗陀 GIBRALTOR GI哥伦比亚 COLOMBIA CO巴布亚新几内亚 NAPUA NEW GUINEN PG 南朝 SOUTH KOREN叙利亚 SYRIA SY坦桑尼亚 TANZANIA TZ土耳其 TURKEY TR赞比亚 ZAMBIA ZM津巴布韦 ZIMBAWE ZW也门共和国 YEMEN REPUBLIC YE。
酒店各部门及职位英文翻译汇总（1）
酒店各部门及职位英文翻译汇总酒店各职位英语称呼酒店各职位英语名称董事长：Director收银主管：CashierOfficer总经理：GeneralManager信贷主管：LoanOfficer总经办：ExecutiveOffice应付主管：PayableOfficer总经办主任：DirectorofExecutiveOffice应收主管：ReceivableOfficer车队长：ChiefDriver会计主管：AccountingOfficer行政干事：ExecutiveAffairs成本主管：CostControlOfficer医生：Doctor仓库主管：StoreroomOfficer司机：Driver收货主管：ReceiverOfficer文员：Clerk采购主管：PurchasingOfficer护士：Nurse电脑工程师：ComputerEngineer查核员：Auditor财务部：FinancialDivision收货员：Receiver财务部总监：FinancialController收银员：Cashier财务部经理：ChiefAccountant信贷员：Creditor电脑部经理：EDPManager应付员；PayableClerk查核部经理：AuditingManager会计：Accouter会计部经理：AccountingManager出纳员：Teller成本部经理：CostController工资员：PayrollControl采购部经理：PurchasingManager成本员：CostControl查核主管：AuditingOfficer仓管员：Storeman电脑操作员：ComputerOperator采购员：Purchaser人事培训部HumanResources&TrainingDivision人事培训部总监:HumanResourcesDirector市场营销部;Sales&MarketingDivision 人事部：PersonnelDepartment市场营销部总监：DirectorofSalesandMarketing培训部：TrainingDepartment销售部经理;SalesManager人事部经理：PersonnelManager销售部副经理：Asst.SalesManager培训部经理：TrainingManager高级客户经理：SeniorClientsManager人事助理兼后勤总务:PersonnelOfficer策划经理：PlanningManager培训部主任(人事干事)：TrainingOfficer公关部经理;PublicRelationsManager人事文员：Clerk销售主任：SalesOfficer翻译兼英语教师：EnglishTranslator&Teacher公关主任：PublicRelationsOfficer 文员：Clerk员工餐厅主管：StaffCanteenSupervisor员工餐厅领班：StaffCanteenCaptain房务总监：RoomsDivisionDirector厨师：Cook前厅部：FrontOfficeDepartment厨师助理：CookAssistant管家部：HousekeepingDepartment员工宿舍领班：StaffDormitoryCaptain前厅部经理：FrontOfficeManager宿舍管理员：StaffDormitoryKeeper接待处经理：ReceptionManager更衣室管理员：StaffLockersRoomsKeeper大堂副理：AssistantManager各部门、岗位名称英汉对照总机主管：OperatorsSupervisor楼面经理：ServiceManager礼宾部主管：ChiefConciergeDJ部高级工程师：DJSeniorEngineer接待处主管：ChiefReceptionist康乐主管：RecreationCenterSupervisor接待处领班：ReceptionistCaptainDJ部主管：DJSupervisor预定部领班：ReservationCaptain舞台主任：StagePerformanceSupervisor总机领班：OperatorsCaptain康乐领班(楼面部长)：Captain礼宾部领班：ConciergeCaptainDJ部长：DJCaptain接待员：Receptionist舞厅服务员：Waiter/Waitress预定员：Reservationist健身房服务员：GymnasiumAttendant行李员：Bellboy桌球服务员：BilliardAttendant门僮：Doorman主持：Preside管家部经理：ExecutiveHousekeeper演员：Actor&Actress管家总管：Asst.ExecutiveHousekeeper服务员：Waiter&Waitress洗衣房经理：LaundryManagerDJ员：DJ楼层高级主管：SeniorFloorSupervisor咨客：Hostess楼层主管：FloorSupervisor公卫主管：PASupervisor洗衣房主管：LaundrySupervisor工程部：EngineeringDepartment布草主管：UniformsSupervisor总工程师：GeneralEngineer服务中心领班：ServiceCenterCaptain工程部经理：ChiefEngineer楼层领班：FloorCaptain高级工程师：SeniorEngineer公卫领班：PACaptain值班工程师：DutyEngineer水洗领班：LaundryCaptain主管工程师：SupervisorEngineer干洗领班：DryCleanCaptain强电维修高级技工：SeniorElectrician布草领班：UniformsCaptain电梯高级技工：LiftSeniorTechnical服务中心文员：ServiceCenterClerk空调高级技工：Air-conditioningTechnical 仓管员：Storeman锅炉高级技工：SeniorBoilerman清洁工：P.A.Man强电值班技工：DutyElectrician客房服务员：RoomAttendant强电维修技工：Electrician缝纫工：Seamstress电梯技工：LiftMan熨烫工：Presser机修技工：Machination洗涤工：Washer木工油漆高级技工：Carpenter&painter弱电值班维修技工：DutyElectrician娱乐部：RecreationDepartment保安部：SecurityDepartment娱乐总监；RecreationDirector保安部经理：SecurityManager舞台总监：StagePerformanceDirector高级主管：SecuritySeniorSupervisor艺术总监：ArtsDirector消防员：Fireman主管：SecuritySupervisor拓展部经理：MarketingManager消防主任：FireCenterOfficer各部门、岗位名称英汉对照保安员：SecurityGuard领班：SecurityCaptain服务员：Waiter&Waitress咨客：Hostess餐饮部：Food&BeverageDepartment传菜员：Pantryman中餐厅：ChineseRestaurant实习生：Trainee西餐厅：WesternRestaurant餐饮总监；F&BDirector餐饮部经理：F&BManager行政总厨：ExecutiveChef助理行政总厨：Asst.Executivechef中厨总厨：MasterChefChineseFood中厨主厨：SousChef(ChineseKitchen)西厨总厨；MasterChef.WesternFood西厨主厨：SousChef(WesternKitchen)西饼主厨：ChiefBaker点心工：PastryCook烧味厨师：GrillChef厨工：CookAssistant管事部：StewardDepartment总管事：ChefSteward主管：StewardSupervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：BanquetSalesManager 宴会销售主任：BanquetSalesOfficer中餐部经理：ChineseRestaurantManager 西餐部经理：WesternRestaurantManager 营业部经理：SalesManager酒水部经理：BeverageManager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：CoffeeShopSupervisor高级主管；SeniorSupervisor领班：Captain高级服务员：SeniorWaiter&Waitress酒店部门英语名称1．ExecutiveOfficet行政办公室2．HumanResourcesDept.人力资源部3．FrontOffice前厅部4．HousekeepingDept.管家部5．Food&BeverageDept.餐饮部6．RecreationalDept.康乐部7．FinancialDept.财务部8．SalesDept.市场营销部9．SecurityDept.保安部10．EngineeringDept.工程部11．Waitinglist等候名单12．Averageroomrate平均房价13．DND=DoNotDisturb请勿打扰14．VIP=VeryImportantPerson贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morningcall叫醒服务21．Complain投诉22．Overbooking超额预订23．OOO=OutofOrder维修房24．Lostandfound失物招领25．Roomstatus房间状态26．Checkin登记入住27．Checkout结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Businesscentre商务中心32．DDD=DomesticDirectDial国内直拨33．IDD=InternationalDirectDial国际直拨34．LDD=LocalDirectDial市话35．Suite套房36．Standardroom标准间37．Doubleroom大床间38．Mini-bar小酒吧39．Laundryservice洗衣服务40．Roomservice送餐服务41．Menu菜单42．PA=PublicArea公共区域43．DJ=DiskJockey音控员44．Tips=ToInsurePromptService小费45．AM=AssistantManager大堂副理总经理generalmanager外方总经理ExpatriateGeneralManager副总经理deputygeneralmanager财务总监FinanceController销售总监DirectorofSales市场总监DirectorofMarketing客务总监DirectorofRoomsDivsion行政总厨ExecutiveChef部门经理departmentmanager;divisionmanager;sectionmanager 经理助理assistantmanager主管supervisor领班captain酒店设备、用品escalator自动楼梯bookshelf书架groundfloor(英)底，层，壹楼cabinet橱柜switch开关venetianblind百叶窗帘curtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor(英)二楼，(美)壹楼foldingscreen屏风hanger挂钩plug插头wall_plate壁上挂盘Chinesepainting国画elevator,lift电梯drawer抽屉secondfloor(英)三楼，(美)二楼spring弹簧cushion靠垫，垫子socket插座，插口sitting_room起居室voltage电压floor楼层，地板carpentry(总称)木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器服务台常用词汇management运营、管理marketprice市价cashier'sdesk兑换处coin硬币accountingdesk帐务处check_outtime退房时间voucher证件pricelist价目表check,cheque支票sign(动)签字interest利息form表格reservation预订receptiondesk接待处tip小费reservationdesk预订处luggageoffice行李房…perthousand千分之…spare(形)多余的postpone(动)延期cancel(动)取消traveller'scheque旅行支票pay(动)付款fill(动)填写administration管理、运营note纸币registrationdesk入宿登记处lobby前厅luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge(动)收费bill帐单changemoney换钱procedure手续、程序informationdesk问询处luggagelabel行李标签overbooking超额订房…percent百分之…reasonable(形)合理的cash(动)兑换keep(动)保留、保存bankdraft汇票accept(动)接受procedurefee手续费fillintheform填表电讯服务operator电话员housephone内部电话specialline专线dialanumber拨号码holdtheline别挂电话can'tputsomebodythrough接不通ordinarytelegram普通电话receiver听筒cityphone城市电话telephonenumber电话号码replacethephone挂上电话Line,please.请接外线。
酒店各部门及职位英文翻译汇总
酒店各职位英语称呼酒店各职位英语名称董事长：Director 收银主管：Cashier Officer总经理：General Manager 信贷主管： Loan Officer总经办：Executive Office 应付主管：Payable Officer总经办主任：Director of Executive Office 应收主管：Receivable Officer车队长：Chief Driver 会计主管： Accounting Officer行政干事：Executive Affairs 成本主管：Cost Control Officer医生：Doctor 仓库主管：Storeroom Officer司机：Driver 收货主管：Receiver Officer文员：Clerk 采购主管：Purchasing Officer护士：Nurse 电脑工程师：Computer Engineer查核员：Auditor财务部：Financial Division 收货员：Receiver财务部总监：Financial Controller 收银员： Cashier财务部经理：Chief Accountant 信贷员：Creditor电脑部经理：EDP Manager 应付员；Payable Clerk查核部经理： Auditing Manager 会计：Accouter会计部经理： Accounting Manager 出纳员：Teller成本部经理：Cost Controller 工资员：Payroll Control采购部经理：Purchasing Manager 成本员：Cost Control查核主管：Auditing Officer 仓管员：Storeman电脑操作员：Computer Operator 采购员：Purchaser人事培训部Human Resources & Training Division人事培训部总监:Human Resources Director 市场营销部;Sales & Marketing Division 人事部：Personnel Department 市场营销部总监：Director of Sales and Marketing 培训部：Training Department 销售部经理; Sales Manager人事部经理：Personnel Manager 销售部副经理：Asst. Sales Manager培训部经理：Training Manager 高级客户经理：Senior Clients Manager人事助理兼后勤总务: Personnel Officer 策划经理：Planning Manager培训部主任(人事干事)： Training Officer 公关部经理; Public Relations Manager人事文员：Clerk 销售主任： Sales Officer翻译兼英语教师：English Translator & Teacher 公关主任： Public Relations Officer文员：Clerk员工餐厅主管： Staff Canteen Supervisor员工餐厅领班： Staff Canteen Captain 房务总监：Rooms Division Director厨师：Cook 前厅部：Front Office Department厨师助理：Cook Assistant 管家部：Housekeeping Department员工宿舍领班： Staff Dormitory Captain 前厅部经理：Front Office Manager宿舍管理员： Staff Dormitory Keeper 接待处经理：Reception Manager更衣室管理员：Staff Lockers Rooms Keeper 大堂副理：Assistant Manager各部门、岗位名称英汉对照总机主管：Operators Supervisor 楼面经理：Service Manager礼宾部主管：Chief Concierge DJ部高级工程师：DJ Senior Engineer接待处主管：Chief Receptionist 康乐主管：Recreation Center Supervisor接待处领班： Receptionist Captain DJ部主管：DJ Supervisor预定部领班： Reservation Captain 舞台主任：Stage Performance Supervisor总机领班： Operators Captain 康乐领班(楼面部长)：Captain礼宾部领班： Concierge Captain DJ部长：DJ Captain接待员：Receptionist 舞厅服务员：Waiter/Waitress预定员：Reservationist 健身房服务员：Gymnasium Attendant行李员：Bellboy 桌球服务员：Billiard Attendant门僮：Doorman 主持：Preside管家部经理：Executive Housekeeper 演员：Actor& Actress管家总管：Asst. Executive Housekeeper 服务员：Waiter & Waitress洗衣房经理：Laundry Manager DJ员：DJ楼层高级主管：Senior Floor Supervisor 咨客：Hostess楼层主管：Floor Supervisor公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor 工程部：Engineering Department布草主管：Uniforms Supervisor 总工程师：General Engineer服务中心领班：Service Center Captain 工程部经理：Chief Engineer楼层领班：Floor Captain 高级工程师：Senior Engineer公卫领班：PA Captain 值班工程师：Duty Engineer水洗领班：Laundry Captain 主管工程师：Supervisor Engineer干洗领班：Dry Clean Captain 强电维修高级技工：Senior Electrician布草领班：Uniforms Captain 电梯高级技工：Lift Senior Technical服务中心文员： Service Center Clerk 空调高级技工：Air-conditioning Technical 仓管员：Storeman 锅炉高级技工：Senior Boilerman清洁工：P.A. Man 强电值班技工：Duty Electrician客房服务员：Room Attendant 强电维修技工：Electrician缝纫工：Seamstress 电梯技工：Lift Man熨烫工：Presser 机修技工：Machination洗涤工：Washer 木工油漆高级技工：Carpenter &painter弱电值班维修技工：Duty Electrician娱乐部：Recreation Department 保安部：Security Department娱乐总监；Recreation Director 保安部经理：Security Manager舞台总监：Stage Performance Director 高级主管：Security Senior Supervisor艺术总监：Arts Director消防员：Fireman 主管： Security Supervisor拓展部经理：Marketing Manager 消防主任： Fire Center Officer各部门、岗位名称英汉对照保安员： Security Guard 领班：Security Captain服务员：Waiter & Waitress 咨客：Hostess餐饮部：Food & Beverage Department 传菜员：Pantryman 中餐厅：Chinese Restaurant 实习生：Trainee西餐厅：Western Restaurant餐饮总监；F & B Director餐饮部经理：F & B Manager行政总厨：Executive Chef助理行政总厨：Asst. Executive chef中厨总厨：Master Chef Chinese Food中厨主厨：Sous Chef (Chinese Kitchen)西厨总厨；Master Chef .Western Food西厨主厨：Sous Chef(Western Kitchen)西饼主厨：Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress酒店部门英语名称1．Executive Officet行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.管家部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=Very Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40．Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43．DJ=Disk Jockey音控员44．Tips=To Insure Prompt Service小费45．AM=Assistant Manager大堂副理总经理general manager外方总经理Expatriate General Manager副总经理deputy general manager财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Divsion行政总厨Executive Chef部门经理department manager;division manager;section manager 经理助理assistant manager主管supervisor领班captain酒店设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall_plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting_room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveller's cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。
酒店部门及酒店职位英文翻译大全
酒店部门及酒店职位英文翻译大全第一篇：酒店部门及酒店职位英文翻译大全酒店部门及酒店职位英文翻译大全市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department财务部Accounting餐饮部Food & Beverage Department商场部Shopping Arcade 工程部Engineering Department保安部Security Department 行政部Rear-Service Department采购部Purchasing Dept..人力资源及培训部Human Resource & Training Dept电脑部Electronic Data Processing Dept.康乐部Recreation and Entertainment Department人事部经理Personnel Manager培训部经理Training Manager 督导部经理Quality Inspector人事主任Personnel Officer常务副总经理Deputy General Manager培训主任Training Officer人力资源开发总监Director of Human Resources 客房总监Director of Housekeeping餐饮总监F&B Director财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager 采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier总经理General Manager洗衣房经理Laundry Manager餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager公关经理P.R.Manager中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager销售部经理Director of Sales 市场营销总监Director of Sales and Marketing宴会销售经理Banquet Sales Manager销售经理Sales Manager 宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive 公关代表P.R.Representative总行政办公室Executive Office 宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist 销售部联络主任Sales Coordinator美工Artist销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man资深销售中心预订员Sales Center Senior Reservation Clerk前厅部副经理Asst.Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest RelationOfficer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理SecurityManager保安部副经理Asst.Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant第二篇：酒店部门及酒店职位英文翻译酒店部门及酒店职位英文翻译大全市场营销部sales & Marketing Division 餐饮部Food & Beverage Department 工程部Engineering Department 财务部Accounting Department 保安部Security Department 前厅部Front Office Department 人力资源Human Resource Department 康乐部Recreation and Entertainment Department公关部Public Relation Department 预订部Reservation Department 客务部Room Division 管家部Housekeeping Department 商场部Shopping Arcade 行政部Rear-Service Department 采购部Purchasing Dept..电脑部Electronic Data Processing Dept.人事部经理Personnel Manager 培训部经理Training Manager 督导部经理Quality Inspector 人事主任Personnel Officer 常务副总经理Deputy General Manager 培训主任Training Officer 人力资源开发总监Director of Human Resources客房总监Director of Housekeeping 餐饮总监F&B Director 财务总监Financial Controller 财务部经理Chief Accountant 成本部经理Cost Controller 采购部经理Purchasing Manager 采购部主管Purchasing Officer 电脑部经理EDP Manager 总出纳Chief Cashier 总经理General Manager 洗衣房经理Laundry Manager 餐饮部经理F&B Manager 西餐厅经理Western Restaurant Manager 公关经理P.R.Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 销售部经理Director of Sales 市场营销总监Director of Sales and Marketing宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer 销售主任Sales Officer 高级销售代表Senior Sales Executive 销售代表Sales Executive 公关代表P.R.Representative 总行政办公室Executive Office 宾客关系主任Guest Relation Officer 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 客户经理Account Manager 高级客户经理Senior Account Manager 资深美工Senior Artist 销售部联络主任Sales Coordinator 美工Artist 销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge 行李员Bellboy 女礼宾员Door Girl 礼宾司Door Man 资深销售中心预订员Sales Center Senior Reservation Clerk 前厅部副经理Asst.Front Office Manager 大堂副理Assistant Manager 礼宾主管Chief Concierger 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist 车队主管Chief Driver 出租车订车员Taxi Service Clerk 行政管家Executive Housekeeper 行政副管家Assistant Executive Housekeeper 办公室文员Order Taker 客房高级主任Senior Supervisor 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess 服务员Waiter ,waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(WesternKitchen)西饼主管Chief Baker工程总监Chief Engineer 工程部经理Engineering Manager 值班工程师Duty Engineer保安部经理Security Manager 保安部副经理Asst.Security Manager 保安部主任Security Manager 保安员Security Manager 商场部经理Shop Manager 商场营业员Shop Assistant第三篇：酒店职位Hotel Staff Positions酒店职位General Manager---总经理Vice/Deputy General Manager---副总经理 Executive Director---行政总监 Financial Controller---财务部总监Assistant to General Manager---总经理助理 Chief of General Manager’s Office---总办主任 Director of Human Resources---人力资源部总监Human Resources Manager---人力资源部经理Personnel Manager---人事经理Training Manager---培训经理Sales Manager---销售部经理 Public Relations Manager---公关经理Sales Representative---销售代表 Front Office Manager---前厅部经理Assistant Front Office Manager---前厅部副经理Assistant to Front Office Manager---前厅经理助理Assistant / Lobby Manager---大堂副理Guest Relations Officer---宾客关系员Hotel Representative---酒店代表Receptionist---前台接待员 Bellboy---礼宾员Operator---总机话务员Housekeeping Manage---客房部经理 Room Attendant---客房服务员Food & Beverage Director---餐饮部总监 Western Restaurant Manager---西餐部经理 Chinese Restaurant Manager---中餐部经理Executive Chef-Chinese---中餐行政总厨 Executive Chef-Western---西餐行程总厨 Pantry Chef---大厨Waiter / Waitress---餐厅男/女服务员 Hostess---咨客Security Manager---安全部经理 Security Guard---保安员Chief Engineer---总工程师/工程部经理 IT Engineer---信息技术工程师/弱电 Driver---司机Recreation Manager---康乐部经理Purchasing Staff---采购员Accountant---会计 Cashier---收银员Night / Day Auditor---夜/日审计 Captain---领班 Supervisor---主管 Clerk---文员 Staff---职员 Secretary---秘书第四篇：酒店众多职位英文翻译名片使用先看一下这个吧，完后我再补充GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and EntertainmentDepartment工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理TrainingManager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理ChiefAccountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager 总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R.RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist 销售部联络主任Sales Coordinator资深销售中心预订员Sales Center SeniorReservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division 房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst.Front Office Manager 大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest RelationOfficer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk 行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理SecurityManager保安部副经理Asst.Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department 礼宾司=Chief Concierge 房务部=Room Division 康体部=Recreation Department 娱乐部=Entertainment Department 销售部总监=Director of Sales 高级销售代表=Senior Sales Representative销售代表=Sales Representative行政总厨=Executive chief第五篇：酒店服务指南英文翻译稿●●大酒店服务指南Service Guide of ●● Grand Hotel总经理致辞General Manager Address 尊敬的宾客：Dear guests:您好！欢迎您来到长白山观光、休闲、度假、探险……下榻●●大酒店。
酒店各部门职位及其英语名称
酒店各部门职位及其英语名称酒店职位表部门及职位人数Exec. Office/总经理办公室TOP^ Exec Office Admin Assistant 文员 1 Page (Exec. Office) 信差 1M & S/销售部TOP^ Admin Asst(sales) 客房销售文员 4 Director of Sales 客房销售经理 1 Corporate Sales Executive 客房销售代表1 Admin Asst.(catering) 宴会销售文员3 Catering Sales Executive 宴会销售代表 1 Catering Sales Manager 宴会销售主任 4 Corporate Sales Manager 客房销售主任 6 Designer 设计师 1 Group and Convention Coordinator 会务协调员 2 Group Sales Manager 客房团队销售主任 2 Meeting Services Manager 会务主任 1 Public Relations Manager 公关经理 1 Senior Catering Sales Manager 高级宴会销售主任1 Senior Sales Manager 高级客房销售主任1 Wedding Sales Manager 婚宴销售主任 5Group Sales Executive 客房团队销售代表1 Wedding Sales Executive 婚宴销售代表 1 Marketing Analyst Asst. 营销分析助理 1 Artist 美工 1Finance/财务部TOP^ Director of Finance 财务总监 1 Asst Dir. Of Finance 财务经理 1 Chief Accountant 总会计师 1 Chief Cashier 总出纳 4 Credit Manager 信贷经理 1 EDP Manager 电脑部经理 1 F&B Controller 餐饮成本控制经理 1Sr Secty to DOF 财务总监秘书1 EDP Staff 电脑部操作员8 Receiving Staff 收货员 4 Receiving Supervisor 收货组长 1 Warehouse Staff 仓务员 4 Warehouse Supervisor 仓务组长 1 Accounts Payables staff 付帐文员 3 Accounts Payables Supervisor 付帐组长 1 Accounts Receivables Staff 收帐文员 3 Accounts Receivables Supervisor 收帐组长 1Credit Staff 信贷员 2F&B Cashier Supervisor 餐厅收银组长 2F&B Controll Staff 餐饮成本控制员 1F&B Restaurant Cashier 餐厅收银员55 Night Audit Supervisor 夜班核数组长 1 Payroll Assistant 薪资文员 3 Payroll Supervisor 薪资组长 1 Senior Accountant 资深会计师 1 Senior Night Auditor 资深夜班核数员 1Admin /行政部TOP^ HR Administrative Asst 文员 1 Purchasing Admin Asst 采购文员 1 Human Resources Staff 人事文员 2 Human Affairs Assistant 人事副理 1 Administration Manager 行政经理 1 Purchasing Staff 采购员 4 Security Manager 保安经理 1 Training Manager 培训经理 1 Admin Asst. to Security 保安文员 1 Clinic Doctor 医务员 2 English T eacher 英语教师 2 Training Department Admin 培训文员 1Trainer 培训员 3Engineering/工程部TOP^ Sr Secty to DOE 总监秘书 1 Property Maintenanace Manager 设备维护经理1 AC & Refrig Supervisor 空调&冷却系统组长 1 Electrician - Supervisor 电工组长1 Mech & Plumb Supervisor 机械&管道组长1 Trades - Quality Supervisor 室内维修组长 1 AC & Refrig 空调&冷却系统楼宇检修工14C & Refrig Plant 空调&冷却系统车间检修工8 Building Technician 建筑工 3 Carpentry 木工 4 Duty Engineer 值班工程师11 Electrician 普通电工8 Electrician - sound and TV 音像电工 3 Mech & Plumb 机械&管道检修工14 Painting 油漆工 3 Upholsterer 室内维修工 1Rooms/客房部TOP^ Executive Housekeeper 行政管家 1 Front Office Admin Asst. 前厅文员 1 Front Office Manager 前厅经理 1 Reservations Manager 预订部经理 1 Asst. Executive Housekeeper 助理行政管家2 Asst. Housekeeper 客房管家主任5 Asst. Housekeeper (public area) 公共区域管家主任1 BusinessCenter Manager 商务中心经理1 Chef Concierge 礼宾部经理1 Communications Manager 电话&特快服务中心职员 1 Communications Supervisor 电话&特快服务中心组长 3 Exec. Floor Manager 贵宾楼经理 1 Exec. Floor Supervisor 贵宾楼组长 3 Fitness Center Supervisor 健身中心组长1 Floor Supervisor 楼层组长40 Front Desk Supervisor 前台组长 3 Hotel Asst. Manager 大堂副理 5 Landscaping Supervisor 绿化组长 3 Linen Room Supervisor 布草部组长1 Luggage Service Supervisor 行李部组长3 Public Area Supervisor 公共区域清洁组长 5 Reservations Supervisor 预订部组长 3 Retail Shop Supervisor 商场组长 3 Spa and Pool Manager 康乐部经理 1 Spa and Pool Supervisor 康乐部组长 4Uniform Manager 制服部经理 1 Uniform Room Supervisor 制服部组长 3 Bell boy 行李员14 Business Center Page 商务中心信差3 Business Center Staff 商务中心职员9 Communications Services Agent 电话&特快服务中心17 经理Concierge 礼宾部职员9 Doorman 门僮9 Exec. Floor Concierge 贵宾楼事务员9 Exec. Floor F&B Staff 贵宾楼餐饮服务员3 Fitness Center Satff 健身中心职员7 Front Desk Clerk 前台接待28 Housekeeping Admin Asst. 管家部文员 1 Japanese Staff 日本职员4 Landscaping 绿化工9 Linen Chute Runner 布草传送员 4 Linen Chute Sorter 布草分类员6 Linen Room Attendant 布草房务员4 Locker Attendant 康乐部储物柜管理员8 Page (concierge) 礼宾部信差 3 Phone Coordinator 管家部接线员11Pool Attendant 康乐部泳池服务员7 Public Area 清洁工37 Reservations Staff 预订部文员10 Retail Shop Attendant 商场服务员 5 Schedulers 管家部调度员 2 Seamstress 缝纫工 4 Spa and Pool Receptionist 接待5 Spa Technician spa技师23 Uniform Room Staff 制服部职员14。
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酒店各部门及职位的常用英语词汇1．Executive Officet行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.管家部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部
8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=Very Important Person贵宾15．Package包价服务
16．No-show订房不到17．Message留言18．Cancellation取消
19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉
22．Over booking超额预订
23．OOO=Out of Order维修房
24．Lost and found 失物招领25．Room status 房间状态
26．Check in 登记入住
27．Check out 结帐离店28．Reservation预订
29．Reception接待
30．Operator总机话务员31．Business centre商务中心
32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房
36．Standard room标准间
37．Double room大床间
38．Mini-bar小酒吧
39．Laundry service洗衣服务40．Room service送餐服务
41．Menu菜单
42．PA=Public Area公共区域
43．DJ=Disk Jockey音控员
44．Tips=To Insure Prompt Service小费
45．AM=Assistant Manager大堂副理
总经理general manager
外方总经理Expatriate General Manager
副总经理deputy general manager
财务总监Finance Controller
销售总监Director of Sales
市场总监Director of Marketing
客务总监Director of Rooms Divsion
行政总厨Executive Chef
部门经理department manager;division manager;section manager 经理助理assistant manager
主管supervisor
领班captain
酒店职位英语词汇
English Teacher 英语老师
Assistant F&B Manager 餐饮部副经理Outlet Manager 餐厅经理
Restaurant Supervisor 餐厅主管Hostess 餐厅领位
Waiter / Waitress 餐饮部服务员Restaurant Cashier 餐厅收银
Bar Tender 吧员
English Teacher
Chinese Master Chef 中厨厨师长
Public Area Supervisor 公共区域主管Public Area Attendants 公共区域服务员Water Sports Attendants 水上运动服务员Beach Attendants 沙滩服务员
Pool Attendants 泳池服务员Recreation Supervisor 康乐部主管Recreation Supervisor 康乐部主管
AP Officer 应付会计
General Cashier 总出纳
Night Auditor 夜审
Imcome auditor 收入审核
Account Clerk 财务部文员
Executive Housekeeper 行政管家
Runner
Chief Stewarding 管事部经理
Assistant Outlet Manager 餐厅副经理Banquet Attendant 宴会厅员工
Banquet Supervisor 宴会厅主管Assistant Banquet Manager 宴会厅副经理Banquet Manager 宴会部经理
Resort Driver 司机
Night Resort Host 夜班接待
Resort Host 接待
Senior Host Resort 高级接待
Villa Pool Attendants 别墅泳池服务员Telephone Operators 总机接线员Reservation Officers 预订员
Stewards 管事部员工
Steward Supervisor 管事部主管
Florist 花工
Bellmen 行李员
Bell Captain 礼宾部领班
Washer 洗衣工
Seamstress 裁缝
Linen/Uniform Attendants 布草/制服房员工
Room Attendant 客房服务员
Gym Instructor 健身教练
Housekeeping Supervisor 客房部主管Assistant Chief Engineer 副总工程师
Duty Engineer 值班工程师
Electrical Supervisor 电工主管
Machanic Supervisor 机修主管
Credit Manager 信贷经理
Cost Controller 成本控制经理
Revenue Manager 收益经理
Payroll Master 工资主管
拉面师傅(Lamian Chef)
中厨烧烤师傅(BBQ Chinese Chef)
点心师傅(Dim Sum Chef)
厨师(Commis)
厨房主管/厨房领班(Chefde Partie/Demi chef) 副厨师长(Sous Chef)
医生/护士(Doctor and Nurse
秘书(Department Secretary)
空调工(Air-conditioner)
电工(Electrician)
机管工(Mechanician&plumber)
业主秘书(Secretary to Owner)
救生员（Lifeguard
人力资源部秘书(Secretary to HRD)
洗衣房经理（Laundry Manager）
应付（Accounts Payable Clerk）
应收文员（Accounts Receivable Clerk
餐饮收银（F&B Cashier）
工资员（Payroll）
销售经理( Sales Manager )
前厅大堂副理( Asst. Manager)
前厅夜班经理( Duty Manager
预订经理( Reservation Manager )
前台接待（若干名）(Guest Services Agent
司机(Driver)
保安部经理( Chief Security)
保安部主管（Security Supervisor）
保安员（Security Guards）
客房部行政副管家/助理管家( Asst. Exe Hous 洗衣房副经理(Asst. Laundry Manager
楼层主管（Floor Supervisor）
公共区域主管（PA Supervisor）
公共区域保洁员（若干名）(PA Attendant
客房服务员（若干名）(Room Attendant) 值班工程师(Duty Engineer)
电工主管(Electricial Supervisor)
机械主管(Mechanical Supervisor)
园林主管/园林工（Gardener Supervisor /
餐厅经理/副经理(Rest. Manager/ Asst.
宴会经理/副经理（Banquet Manager/Asst.
酒吧主管(Bar Supervisor)
管事部员工Stewards Helper)
餐厅服务员Restaurant Attendan)
水疗中心礼宾主管(Spa Concierge Superv
水疗中心主管（Spa Supervisor）
水疗中心服务员（Spa Attendant ）
理疗师（Spa Therapists）
财务副总监(Asst.Financial Controller)
员工宿舍清洁员（Dormitory Attendant)。