《商务英语写作》期末复习
商务英语写作试题
机密★启用前大连理工大学网络教育学院大工20春《商务英语写作-精品课程》课程考试期末考试复习题☆注意事项：本复习题满分共：400分一、单项选择题（本大题共30小题，每小题2分，共60分）1.Please let us know which of our products _______.A. you are interestedB. are you interestedC. they are interestedD. you are interested in2.We ______ your name and address _______ the Chinese Embassy in Bonn.A. are learning….fromB. have learned ….fromC. have come to know….ofD. have been given ….from3.We are now enclosing a price list for all the items you _______ in your letter under reply.A. requiredB. inquired aboutC. saidD. informed4.If you are prepared to increase your ______ to 15%, we shall be pleased to purchase thecomplete stock.A. priceB. discountC. sales volumeD. cost5. A recent market survey reveals that such articles are no longer __________.A. in demandB. demandedC. on demandD. for demand6. We will do our best to _______ shipment to meet your requirements in time.A. complyB. makeC. expeditingD. arranged7. Any loss or damage noticed when the goods are delivered must be reported to the ______ at the time, otherwise he will not be responsible for it.A. consignorB. consigneeC. shipperD. carrier8. For all the remaining items the stated dates of delivery are approximate, but _______ would these dates be exceeded by more that ten days.A. in no caseB. in any caseC. by all meansD. under any circumstances9. Your failure to open the L/C in time will ________impossible for us to deliver goods within theperiod stipulated in the contract.A.make them beB. make it beC. make itD. make that be10. The stipulations in your L/C _________ not in accordance with the contract, we have to requestyou to make an amendment.A. isB. beingC. is to beD. would be11. We____ if you could give us whatever information you can in this respect.A. should appreciateB. appreciateC. appreciate itD. would appreciate it12. We _____the fact that the market is declining.A. are aware ofB. awareC. aware ofD. are aware13. Should your price _____ competitive, we will place a trial order _____you.A. is; withB. are; fromC. is; fromD. be; with14. There is steady demand here _____silk scarves of high quality.A. in B of C. for D. on15. We regret____ entertain your order for our Green Beans as we are in short supply at present.A. not able toB. are unable toC. cannotD. our inability to16. The company was slow to restructure, and its problems could carry over into another _______ profit decline in 1996.A. essentialB. substanceC. substantialD. sensatory17. The profit or loss on the disposal of ________ must be accounted for.A. a setB. an assetC. an assaultD. a resolve18. The overseas aid budget has been almost ________, from $18m to just over $10m.A. halfedB. splittedC. halfD. halved19. This profit has been resulted largely from a reduction of RMB 27 million in expenditure, ______ because of two factors.A. drawnB. reachedC. achievedD. provided20. In my opinion, he's ______ the most imaginative of all the contemporary poets.A. in allB. at bestC. for allD. by far21. It’s estimated that the company has a(an)______of 2 million US dollars and is regarded as one of the most trustworthy clients in this area.A. numberB. financeC. assetD. status22. Moreover, ______ Nikon tractors were considered more attractive in appearance; I suggestexperimenting with new designs for our next model.A. withB. sinceC. due toD. so as to23. He soon received promotion for his superiors realized that he was a man of considerable ______.A. abilityB. futureC. possibilityD. opportunity24. We would cordially like to invite Liebert Corporation that has established business relationship with us to ______ a visit to our synthetic dye production factory.A. offerB. haveC. giveD. pay25. Last year we shipped walnuts to you ______ the extent of 500metric tons.A. byB. withinC. inD. to26. Among other matters, the city council ________ more funds for additional police officers.A. authorizedB. accreditedC. empoweredD. licensed27. She said Thresher was aware of the ________ for £18.37 and had established that it belonged to another customer.A. receiveB. receiptC. receivingD. achieve28. The European Union countries were once worried that they would not have ____ supplies of petroleum.A. proficientB. efficientC. potentialD. sufficient29. The goods you delivered are below the standard we expected ______ the sample.A. fromB. toC. onD. in30. We take pleasure in ______ you a copy of our price-list.A. sendB. sendingC. sentD. to send二、填空题（本大题共25小题，每小题2分，共50分）1. 将下面五个词以适当的形式填入下面短文空格中。
综合商务英语期末考试作文
综合商务英语期末考试作文篇 1In today's globalized economy, the significance of Comprehensive Business English cannot be overemphasized! How crucial is it? Let's take a look at multinational companies. They rely heavily on Comprehensive Business English for seamless business communication across borders. A successful example could be when a company accurately conveys its product features and benefits in English, leading to increased sales and market expansion. On the contrary, imagine a failure case where language misunderstandings occur during negotiations, causing deals to fall through! Isn't that a huge loss? The ability to express complex business ideas precisely, understand legal and financial terms, and handle cultural nuances in English is what sets successful businesses apart from the rest. So, we must recognize the indispensable role of Comprehensive Business English in driving business growth and avoiding costly mistakes. Don't you think it's a key factor for success in the global marketplace?篇 2In today's highly competitive business world, comprehensive business English plays an incredibly crucial role in one's career development. Just imagine a scenario where an employee possesses outstanding comprehensive business English skills. They can communicate smoothly with international clients, understand complex business documents effortlessly, and express their ideas precisely. Such an individual is highly likely to seize promotion opportunities and stand out among colleagues. On the contrary, consider someone who struggles with the language. They might misunderstand important instructions, fail to present their proposals effectively, and ultimately lose precious chances for career advancement. Isn't it clear how significantthis language proficiency is? It's not just a tool but a key to unlocking success in the business realm. So, shouldn't we all strive to master comprehensive business English to secure a brighter future for ourselves?篇 3Oh my goodness! How to enhance the comprehensive business English proficiency effectively is truly a significant topic! First and foremost, attending professional training courses can be highly beneficial. These courses are often designed by experts and provide systematic and practical knowledge. Isn't it amazing how they can boost our understanding and skills? Secondly, reading relevant business English books and literature is indispensable. It broadens our horizons and enriches our vocabulary. How wonderful it is to gain such knowledge! Moreover, conducting simulated business negotiations is an excellent way. Through these simulations, we can apply what we have learned in real situations and improve our communication and problem-solving abilities. Don't you think this is an effective approach? In conclusion, by combining these methods, we can surely make remarkable progress in comprehensive business English!篇 4Oh my goodness! The differences and connections between comprehensive business English and traditional business English are truly fascinating. Let's delve into this! In specific business scenarios, for instance, the language expressions could vary significantly. Traditional business English might focus more on formal and structured language, while comprehensive business English incorporates more modern and dynamic expressions. The cultural connotations also differ! In traditional settings, cultural references might be more conservative and conventional. However, in the realm of comprehensive business English, there's a greater embrace of diverse cultural influences. Isn't it interesting how these two evolve and interact? But wait,they are also connected! The fundamental principles of business communication remain the same. Both aim to convey information accurately and effectively. So, while they have their distinct features, they ultimately serve the common goal of facilitating successful business transactions. Isn't this a thought-provoking aspect of the business language world?篇 5In the ever-evolving landscape of business, the role of Comprehensive Business English is set to undergo remarkable transformations in the future. How exciting and thought-provoking this prospect is! With the rapid advancement of artificial intelligence technology, the teaching and application of Comprehensive Business English are likely to witness revolutionary changes. Imagine a scenario where intelligent language learning systems provide personalized and immersive learning experiences for students, tailoring courses to their specific needs and proficiency levels. Will this make traditional classroom teaching obsolete? Moreover, in the practical business world, real-time language translation tools powered by AI might break down language barriers instantaneously. But, won't this reduce the emphasis on mastering comprehensive language skills? The future holds both opportunities and challenges. It's essential for us to embrace these changes and adapt our strategies to stay at the forefront of the business arena. How can we ensure that we are well-prepared for this dynamic future? The answer lies in continuous learning and innovation.。
【写作】商务英语写作复习2
【关键字】写作四．选择填空（30分）1.We thank you for the special offer you _A____ us.A makeB offerC letD inform2. We are a state-operated corporation _d_____ both the import and export of textile.A handling inB tradingC dealing withD dealing in3. We are enclosing a copy of our latest catalogue __C__ for in your letter dated December 15th.A askB asksC askedD asking4.___A___ what price can you accept this offer?A ForB AtC InD WithWe are pleased C______ business relations with your firm.A entering intoB to enterC to enter intoD entering5. Should your price be competitive and delivery date __A____, we intend to place a large order.A acceptableB be acceptableC is acceptableD being acceptable6 Generally speaking, a growing demand can __D___ increased prices.A resultB result fromC result forD result in7. This price is ___A___ of your 5% commission.A. inclusiveB. coveringC. includesD. including8. Your order is booked and will be handled with great care. Please open the relevant L/C, _____A_must reach here one month before the date of shipment.A. whichB. itC. thatD. and9. We can place an order provided your goods can be supplied _C___ stock.A. outB. out ofC. fromD. in10. We regret to say that the silk piece goods _D__ Order No.456 have not yet been received.A. withB. forC. underD. on12. The item you requested can be supplied _D_____ stock.A. uponB. outC. inD. from13. Since the article you require is not ___C___for supply at present, we should like to recommend some similar ones.A from stock B. salable C available D cheap14. I’m very _____D__ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested15. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make16. As requested, a proforma invoice _B_____ duplicate for sports shoes is enclosed.A forB inC atD on17.For the quantities you mention we are pleased to quote you C____ follows.A withB toC asD of18.We find both quality and prices satisfactory and are pleased to give you an order ___B___ the following items on the understanding that they will be supplied at the prices named.A ofB forC withD to19．The material supplied must be waterproof, and our order is _D__ this guarantee.A subjects toB subject toC subjected toD subjecting to20.If the quality is _____D_ to our expectation, we shall send further orders in the near future.A lowerB inferiorC accordingD up21.We look forward to A______ the above information at an early date.A receivingB acceptingC acceptD receive22. Please open the relevant L/C, which must reach here one month __B___ the date of shipment.A uponB beforeC afterD as soon as23. We are sending you our S/C No.102 in duplicate, one copy of which please sign and return _C______ our file.A inB toC forD on24. Our offer is firm for five days and we expect to hear from you _B____ the end of this month.A withinB byC toD on25. We quoted this article at USD 100 ___C___A a dozenB each dozenC per dozenD one dozen.26. As agreed upon in our negotiations, payment __C_____ L/C.A. byB. will beC. is to be made byD. is by27. We look forward to _A____ the goods in the fourth quarter.A. the delivery ofB. your deliveryC. deliverD. delivery28. B heavy commitments, we can’t accept any fresh orders.A. DueB. Owing toC. BecauseD. In addition to29. We are sure that both of our companies will _A___ from this business.A. benefitB. makes benefitC. be benefitedD. mutual benefit30. Please make sure that the L/C stipulations are in___A_____with the terms set forth in our sales confirmation.A. accordanceB. conformC. agreeD. according31. If you could make a reduction __B__ your quotation, we have confidence in securing large orders for you.A. onB. inC. atD. of32. As we are _C___ of these goods, please expedite shipment after receiving our L/C.A. in badly needB. badly in needC. in urgent need D in urgently need33. One of our clients is __C____ the market ______ Men's Shirts.A. on, ofB. at, withC. in, forD. with, at34. The cost of production is tending ____B____, so we have to adjust our price accordingly.A. upwardB. lowerC. downwardD. higher35. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make36. I’m very ____D___ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested37. he letter we sent last week is an enquiry __A______ color TV sets.A. aboutB. forC. ofD. as38. We thank you for your letter of May 17 and the __B____ catalogue.A. sentB. enclosedC. givenD. presented39. In CIF Shanghai, “Shanghai” refers: to B .A. destination portB. loading portC. a placeD. the head quarters of the company40. We hope you’ll ______B______more flexible method of payment.A. adaptB. adoptC. improveD. make41. Our products ____B______ great popularity in the tea market.A. enjoyB. haveC. takeD. make42. We’ll try our best to accommodate you _____A_____ payment terms.A. forB. uponC. ofD. on43. A 3% discount will be granted only C____ your order exceeds US $ 12,000.A. depends onB. for condition thatC. on condition thatD. subject to44. ____A__ crowded orders, we have sold out all the goods scheduled for shipment within this year.A. As a result ofB. In result ofC. With the result ofD. As result of45. Compared with what is quoted by other suppliers, your price is _C____ at all.A. on the high sideB. over quotedC. uncompetitiveD. too high46. he stipulations in the relevant credit should strictly ___C____ the terms stated in the contract in order to avoid subsequent amendment.A. in conformity withB. confirm toC. conform to D conform with47. .I’m willing to grant you a 1.5% __A_____ in honor of your efforts in pushing the sales in our products,A. commissionB. reductionC. discountD. compromise48. The delayed shipment was a_C_ of your delayed opening the letter of credit.A cause B. reason C. result D. beginning49. Can you tell me your date of A ?A. deliveryB. deliveringC. deliveredD. delivers50.If I place an order, when can you arrange A ?A. shipmentB. paymentC. departmentD. deliver六，写信（20分）按照所给的情景，写一封信件。
商务写作期末复习资料
Complaint concerning qualityDear SirsWe have recently received several complaints from customers about your fountain pens. The pens are clearly not giving satisfaction and in some cases we have had to refund the purchase price.The pens are part of batch of 500 supplied against out order number 8562 dated 28 March. This order was placed on the basis of a sample pen left by your representative. We have ourselves compared the performance of this sample with that of a number of the pens from this batch, and there is little doubt that many of them are fault some of them leak and others blot when writing.General structure of bad-news messagesThe general structure:-begin with agood news comes before bad newssomething the reader will respond positivelya reference to some early communication, small talks-explain why the refusal has to be made-state the bad news(make it clear, offer some constructive suggestions)- Close positivelydon’t apologizeFunctions and Principles of Business WritingTactful:婉转的Blunt:直率的T：Sometimes policy wording is a little hard to understand. I’m glad to clear up these questions for you.B: obviously, if you’d read your policy carefully, you’d be able to answer these questions yourself.T: If I understand your letter correctly…..B: Your letter is not clear at all. I can’t understand it.T: As mentioned in my May 15 letter to youB: Apparently you have forgotten what I wrote you two weeks ago.申请做代理人Dear Sir or Madam:I recently attended the international Exhibition in Ningbo and was impressed by the high quality service and reasonable prices of your products. Having since seen your full catalogue, I am convinced that there is a promising market for your products here in Ningbo.I am an English teacher, working in College of Science &Technology Ningbo University. ………your advantages1.The traffic is convenient. People can arrive at it by bus, the bus comes every 5 minutes, andalso can get there by taxi. The customer can easy to find the parking area.2.The population densification. Especially, the major part is the youth, they are familiar withWeiqian.Importer asks for sale agencyDear SirAt the Guangzhou spring fair, we were impressed by the high quality, attractive design and reasonable prices of your cameras. We have read your full catalogue and are convinced that there is here in Seattle a promising market for your products. If you are not already represented here, we should be interested in acting as your sole agents.As leading importers and distributors of more than twenty years’standing in the photographic trade, we have a good knowledge of the Seattle market and have fostered close business relations with the domestic wholesalers in this district. We feel confident that if you give us any opportunity to deal in your goods the result will be entirely satisfactory to both of us.Please let us know your quotations, the rate of our commission, and payment terms, so that we may begin negotiating with our customers to secure their orders. We await your affirmative reply.Exercise1)He went to the fair for the purpose of finding a partner2)We plan to give consideration to the idea at the meeting.3)It is necessary that the project be finished by next month.4)We are in receipt of the letter you sent to us on May,24.5)It is known that we must reduce the labor force by 20% in order to cut the cost.6)We wish to let you know that we fully appreciate the confidence you reposed in us.7)The course will be of benefit to him in his accounting work.8)It is not the desire of this firm not to allow its young engineers to assume some responsibility.9)Mail your payment at once.10)Perhaps you could afford to run a store that way, but we cannot.11)The problem would not have happened if you had connected the wires properly.12)Your television’s guarantee is up, so you will have to pay for it to be fixed.13)I am writing to complain because I was very unhappy with the way I was treated in your storetoday.1.purpose of --to find a partner2.Give consideration to the idea--discuss,3.It is necessary that --the project must be finished``4.In receipt of the letter you ---of you letter of May```5.In order to ---to6.Appriciate---thank you for your confident in us7.```8.Unfortinataly your```is up.so you must pay for fixed it.9.Please mail you``--as soon as possible,immediately10.We can not afford to```because11.We cannot do anything about your``--we can help you out if you``12.The problem can be solved by connect the wres properly14.I am feeling unsatisfied of your service.The direct approach in complaints and claims:The direct approach can be used for some complaints, particularly when they are small in value and significance and when the evidence is conclusive.Organizations:state the problem directly, with background information if necessary(a survey report,facts,etc.) What action you require, with a deadline.a warning of what will happen if the action does not take place(if necessary)End positively with a friendly but firm tone(cordial attitude, appreciation of an early solution)Reply(accepting complaint):DearThank you for your letter dated 10 May pointing our faults in the pens supplied to your order number 8562.This has caused us a good deal of concern and we are glad that you brought this matter to your notice.We apologies for the inconvenience this has caused you.Reply(rejecting complaint):DearWe are sorry to learn from your letter of 10 May of the difficulties you are having with the pens supplied to your order number 8562.```````We sympathize with your problem but regret that we cannot accept your suggestion to take back all the unsold````and on this particular batch are prepared to allow you a special discount of 5% to compensate for your inconvenience.We trust you will accept this as being a fair and reasonable solution of this matter.Please give me a call on 21327 if you have any further questions.Yours sincerely典型错误句子案例分析：13.We have evaluated your work performance,and you need correct yourself.14.We can hardly finish the assignment by seven tomorrow morning.15.Each manager has to certify that the time card for his section is correct.16.Due to our tight budget,hope you pay the bill within 20days.17.We would not like to but have to file a law sue if your bill isn’t paid on Jan.23.18.You’ll have no need to worry about your money because of Huaxia Bank’s stable rate.19.As a manager of Customer Complaint Department,I am so sorry about the bad service you had.General structurea thank you to the sendera show of understanding and an explanationan apology if the receiver is at faultan outline of action taken/to be takenThe exercycle is not guaranteed for lifeCustomers under 60 are not eligible for the Prime Time discountWe will not allow you to charge more than 1,500 on your Visa accountYou will not qualify for the student membership rate of 25 a year unless you are a full-time studentMemosCharacteristics of successful memos> subject headings: To, From, Date and Subject>single topic: one topic, easy to file and retrieve the memo>conversational tone: ordinary words, first-personpronoun and occasional contractions>conciseness: no background information, no goodwilleffort, nowordy expressions or sentences>visual signaling: numbers or bullets, boldface or italics.Headings and subheadingsMemo on Sales SeminarTo: All Marketing StaffFrom: David ShawSubject: Sales Seminar on Promotional StrategiesDate: May 18thA sales seminar on XXXXXX is being held at XXXX from 9:00am to 11:00am on May 25th. The seminar is chaired by XXXXX and it will be extremely informative and instructive.It is strongly recommended that every member of the marketing force attend this seminar. I am confident that it really pays to attend this seminar. Anyone who cannot attend the seminar shall have a justifiable reason and shall tell me no later than 20th.As usual we will pay the entrance fees for all those attending.The status QuoThe company scale ----manufacturing capacity, assets, employees.Administrative organizations-----1.effective management is indispensable for sound operation of the company. 2. When you introduce administrative organizations, you shall focus on the company’s most significant departments.Business scope/ major productsAchievements---is the greatest important in the company profile, usually demonstrated by the output, sales and market share.Corporate culture: sample 1 (P&G)Core value by which we live: 1. leadership; 2. ownership; 3. integrity; 4. passion for winning;5.trust.Principles:These are principles and supporting behaviors which flow from our Purpose and Values:We show respect for all individuals.The interest of company and the individual is inseparable.We are strategically focused on our work.Innovation is the cornerstone of our success.We are externally focused.We value personal mastery.We seek to be the best.Mutual interdependency is the way of life.Foreground or development plan:As a inventor company, we plan to continue setting trends in（引领）research intensive areas. Innovations are the foundation for our competitiveness and our corporate growth, and thus our success in the future.Job Application Letters:The job application letter is also called the resume _____ ______．As a kind of business letter，it is essential to job-hunting．Its purpose is to attract the ____ of your prospective employer to give you a job interview．On general，a job application letter should contain the following content: AIDA: attention, interest, desire, actionTo tell how you got to know this _____ and the purpose of this letter.To introduce ______ informationTo explain the ______ of applying for this position or changing the jobReferencesEndPleasantries (客套话)OpeningI wish to apply for the post…advertised in the…on…I was interested to see your advertisement in…and wish to apply for this post.I am writing to enquire whether you have a suitable vacancy for me in your organization.I understand from Mr…, one of your suppliers, that there is an opening in your company for…Mrs…informs me that she will be leaving your company on…and if her position has not been filled, I should like to be considered.ClosingI look forward to hearing from you and to being granted the opportunity of an interview.I hope you will consider my application favorably and grant me an interview.I look forward to the opportunity of attending an interview when I can provide further details.Applying for a Position of Assistant AccountantDear Mr．Smith，I am writing to you to ask if you have a vacancy on your staff for an assistant accountant．My education and experience give me the confidence to apply for this position．I graduated from Dongbei University of Finance and Economics，majoring in accounting．I have been working in the costing department of ABC Company for the past two years．The only reason for my seeking another employment is that ABC is moving to a new location in the northwest of the city，which is very far away from my home．It is inconvenient for me to go to work every day．Attached is my curriculum vitae，together with the names of my references．If there is some opportunity of a vacancy occurring in the near future，1 would greatly appreciate being given an interview．You may call me at 6573298 or email at feifei@I look forward to your reply．Yours faithfully，Application for Post of Data Processing TraineeDear Sir，I would like to apply for the post of Management Trainee in your Data Processing Department advertised today in The Guardian．I obtained A level passes in Mathematics, Physics and German at Marlborough College, Wiltshire. The College awarded me an open scholarship to Queens College, Cambridge, where I obtained a first in Mathematics and a second in Physics. After leaving university last year I accepted a temporary post with Firma Hollander & Schmidt in order to improve my German and gain some practical experience in their laboratories at Bremen. This work comes to an end in 6 weeks’time.My special interest for many years has been computer work and I should like to make it my career. I believe my qualifications in Mathematics and Physics would enable me to do so successfully.I am unmarried and would be willing to undertake the training courses away from home to which you refer in your advertisement.My former Housemaster Mr T Gartside, has consented to act as my referee. I hope that you will take up these references and grant me the opportunity of an interviewYours faithfully，Rhetoric Characteristics of English Advertising:(1) _________Light as a feather．(glass)Time is money (Xerox)(2) ________Unlike me，my Rolex never needs a rest．(Rolex)Flowers speak from the heart．(Florist)(3) ________No more sore feet, no more crowded stores ,no more endless shopping lists．With just one phone call，you can wrap up all your holiday shopping by giving Newsweek as a gift．to your family and friends (by Newsweek)(4) ________Try our sweet corn．You’ll smile from ear to ear．Ask for More．(More Cigarette)(5) ________We have hidden a garden full of vegetables where you’d never expect．In a pie．(food) The world is shrinking．(magazine)(6) ________Make up your mind before you make up your face．(Cosmetic)Soft curl．soft color．soft touch．PERMASOFT．(Shampoo)(7) ________Health, Humor＆Happiness．Gifts we’d love to give．A smooth silky skin．(Cosmetic)Get three．The fourth is free．(book)Flash，dash, classic splash．(drink)(8) _______Mini size．Maxi sound．(stereo)Big thinking in small sizes．(baby’s clothes)No problem too large，No business too small．1IBM)运动品牌广告语大全阿迪达斯Adidas：没有不可能（impossible is nothing耐克Nike：Just do it 事在人为；想做就做。
商务英语写作期末复习
111The Principles of Business WritingConsideration: You-AttitudeConcisenessCorrectnessCourtesyClarityCompletenessConcretenessCredibilityPragmatic Analysis of the Principles of Business WritingCooperative PrinciplePoliteness PrincipleThe Theory of Face-workFace-Threatening ActsPrinciple of Least EffortPrinciple of EconomyConsideration: Consideration focuses on “you”(the reader) instead of “I”or “we”(the writer). You-Attitude emphasizes reader benefit ，The You Attitude is positive ，You-Attitude protects the reader’s ego （use an impersonal expression or a passive verb to avoid assigning blame）You-Attitude expresses appreciationfor (not annoyance with) your readers，You-Attitude applies psychology to humanize our messages （You can buy in your own language, but you have to sell in the language of the customer）1Conciseness：Conciseness means omitting unnecessary words and expressions so that your writing gets to the point, avoiding unnecessary repetition and wordy expression, including only relevant facts (with courtesy), and organizing effectively.2 avoid Wordiness：Avoid redundancy（unnecessary repetition. ），，Avoid awkward repetition，Avoid complicated word choice by using plain languageCorrectness Correctness meansgiving accurate facts and figures andusing the correct level of languageincluding only accurate facts, words, and figuresusing acceptable writing mechanicsCorrectness is achieved byusing formal language for scholarly works, top level government documents and legal documents. Correctness is achieved byAvoid using words that you feel will impress the reader，avoiding substandard, ungrammatical words and spellings,using accurate facts and figures, using the correct word,using correct sentence-level grammaravoiding discriminatory expressions - sexism, race, and personal characteristics.Courtesy Courtesy meansbeing sincerely tactful, thoughtful, and appreciative, omitting expressions that irritate, hurt, or belittle, answering mail and phone messages promptly and granting and apologizing good-naturedly.Clarity （Use plain, everyday, natural, conversational speech，You can buy in your own language, but you have to sell in the customer’s language，Sometimes confusion is caused by being long-winded. Confusion is sometimes caused by jargon and buzz words.Clarity meansbeing clear by choosing short, conversational language and using visual aidsconstructing effective sentences & paragraphs,being straight-forward, avoiding jargon & buzz words 流行语achieving appropriate readabilityincluding examples, illustrations, & other visual aids when desirable.Completeness Completeness meansanswering all questions asked so that you accomplish your goal in ONE letter without needing following letters, giving something extra, when desirable and checking for the 5 Ws (who, what, when, where, and why) and other essentials (how)Concreteness Concreteness meansusing specific facts and figures so that your meaning is clearputting action in verbs (avoid passive voice or hiding action in nouns)choosing vivid, image-building words --use active verbs, avoiding adjectives, adverbs, prepositional phrases andgiving specific information the reader needs (such as due dates, dollar amounts, phone numbers). Being concrete meansbeing specific, definite and vivid rather than vague and general.Three rules for concreteness areusing specific facts and figuresputting action in verbs andchoosing vivid, image-building words.Credibility Credibility means:1）Being ethical and honest: Honesty is the best policy? No! Honesty is the ONL Y policy.2）Avoiding exaggeration - in claims, resumes, and in all your business doings信的分析1111)The language is stiff and legalistic: in accordance with, please be advised, obtain prompt responses, the proper person, advising the undersigned;(2)the tone is selfish.(3) It is written from the writer’s viewpoint, so there are no obvious benefits for the reader;(4) the main point is buried in the second paragraph.The middle is the least emphatic part of a letter) rather than up front in the beginning.222(Beginning with the main point)，Necessary explanation，goodwill)333(Neutral statement)(Reasons(Refusal)(Alternative)(Goodwill ending)444Analysis of the application letter for bookkeeperAttention --- The advertisement is quoted below the salutation for the purpose of drawing the recipient's attention.Interest --- The self-introduction, including the age, health, qualifications, references, reasons for the application, etc. should be of interest to the employer.Desire ---If you…, try me.Action --- If you will write me, I shall be glad to come down for an interview.Getting/ winning/ drawing Attention 引起注意Creating / awakening the Interest 发生兴趣Creating the Desire 唤起欲望Stimulating the Action 决定行动555推销信的写法---询问式、命令式、说明式、假定式或故事式Interrogative way-Would you be willing to take the necessary steps to save 10% on your gas bill? (used to push sales of gasoline)Giving an order-When you buy your next automobile tires, make certain of two things Making a statement--- using a proper maxim or old saying.A penny saved is a penny earned.Making a supposition-6661st paragraph--gripping (扣人心弦的)2nd paragraph– stressing the opening thought.3rd paragraph—creating desire by showing how the Comfort Hot Bottle meets need, and beginning to establish conviction.4th paragraph—intensifying the desire through the appeal to convenience.5th paragraph– convincing the reader that he can make no mistake in purchasing the bottle.6th -8th paragraph--- stimulating action.单词accusatory.指控的解释A twofer is two words that mean the same thing when a single word would do.Eliminate the following common trite陈腐的expressions:acknowledge receipt of, allow me to, it has come to my attention, as a matter of fact, at this writing, receipt is hereby acknowledged, regret to inform ( advise ), thank you in advance, kindly (for “please”), as of this date, as per (request, etc.), please be advised that, attached hereto, enclosed herewith, re (your letter of), duly (noted, entered, credited), in accordance with (your request).Poor correspondence means:Wasted time ，Wasted efforts ，Lost goodwill-doublespeak as the INTENTIONAL and very conscious use of language as a weapon or tool by those in power to achieve their goals by cloaking/ hiding meaning. It is NOT a slip of the tongue.e.g.clear writing means:choosing familiar, natural, conversational words and avoid jargon,using common words instead of uncommon wordsavoiding vague words whose meaning is hard to pin down, such as: aspect, facilitate, feasibility, input, parameters, proximity, factor and element,using short sentences with correct word choices (avoiding ambiguous wording and using precise words instead of almost-precise words).Quality Maxim (Do not say what you believe to be false, Do not say that for which you lack adequate evidence);Quantity Maxim (Make your contribution as informative as required, Do not make your contribution more informative than is required);Relation Maxim (Be relevant);Manner Maxim (Avoid obscurity of expression, Avoid ambiguity, Be brief, and Be orderly).Tact Maxim (The speaker minimizes the cost and correspondingly maximizes the benefit to the listener;Generosity Maxim (The speaker minimizes the benefit and correspondingly maximizes praise of the listener);Approbation Maxim (The speaker minimizes dispraise and correspondingly maximizes praise of herself);Modesty Maxim (The speaker minimizes praise and correspondingly maximizes dispraise ofherself);Agreement Maxim (The speaker minimizes disagreement and correspondingly maximizes agreement between herself and the listener);Sympathy Maxim (The speaker minimizes antipathy and correspondingly maximizes sympathy between herself and the listener).222 Completeness can be analyzed in terms of Quantity Maxim and Relation Maxim in Cooperative Principle and principle of economy.Concreteness can be analyzed by quality maxim and manner maxim in cooperative principle. Credibility may be analyzed in terms of Quality Maxim, Manner Maxim and Approbation Maxim.Classificationaccording to the content of the letterrequest letters,letters answering requestsclaim and adjustment letterscredit inquiry and collection letters, sales lettersemployment letterssocial business letters, etc.according to the functions in the process of a business transactionletters for establishment of business relationsletters for the inquiry of business, quotation letters, negotiating letters, ordering letters, confirming ordering letterspayment letters, shipment and insurance letters, acknowledging goods receipt lettersclaim letters and adjustment letters, etc. (Shi Ruifen, 1993).according to the nature of the information givenfour different kinds of information in terms of its effect on the reader’s needs:good newsneutral newsbad news andpersuasive letters.according to illocutionary functions categorized by Leechbusiness letters are classified into four kinds:competitive lettersconvivial letters 和谐类信函collaborative lettersconflictive letters.叙事行为(Locutionary act)、施事行为(illocutionary act)和成事行为(perlocutionary act)。
大工19春《商务英语写作》期末复习资料
2019年春《商务英语写作》期末考试复习题☆注意事项：本复习题满分共：400分。
一、单项选择题（本大题共20小题，每小题3分，共60分）1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题（本大题共25小题，每小题2分，共50分）阅读下列短文，从方框中选择5个词并用其适当的形式填入空白处。
《商务英语写作》复习资料
《商务英语写作》作业设计课程名称商务英语写作课程代码 04授课专业、班级商务英语专业二年级总学分 4总学时642013年12月30日《商务英语写作》学生作业方案一、作业设计思路1、作业目标：《商务英语写作》课程根据涉外商务助理和外贸业务员两大岗位的工作任务设计教学项目，训练学生用英语有条理地组织商务信息，起草规范得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通的能力。
具体训练目标如下：（1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书（2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感谢信、祝贺信等常见社交类文书（3）能够规范地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规范地撰写英语名片、简章、推销函等主要商务宣传文书（5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。
2、作业的次数：本课程分五个单元15个模块，以某大学毕业生从商务助理到外贸业务员的经历为中心，每个单元均采用项目化教学，采用课内课外双线并行的训练模式。
（1）本学期课堂作业：课堂内完成与15个模块主题相关的课内写作项目，同时训练学生口头表达、团队协助等综合素质。
（2）本学期课外作业：小项目作业5次，分别为学习规划及邀请函、通知、备忘录和名片等主题；论坛作业3次，分别为电子邮件、会议纪要和学习反馈等，另要求在线讨论与答疑，次数不定。
（3）综合性大作业：4次，分别为来自企业具体情景下的求职信与个人简历、商务报告、销售函和询盘信。
3、作业项目来源：作业来自于密切合作企业的实例，主要合作企业为湖州瑞丰纺织印染有限公司、湖州德马物流系统工程有限公司、湖州米皇羊绒制品有限公司、湖州三鑫纺织印染有限公司、湖州翔顺丝绸有限公司等。
4、作业要求、批阅和评价方法：课堂作业以学生为主体，由学生自己操作，再分析样文和易错点，本模块不评分。
商务英语写作试题及参考答案
商务英语写作试题及参考答案1 / 4期末考试试卷出卷老师***** 商务英语写作I. Complete the letters with the words give n. Change the word forms where n ecessary. (10poi nts)popular inquiry, hire, volume, assign, instead of, recommend,cooperation,responsible, branch(1) Dear SirOwi ng to the large in crease in the __ 1 __ o f our trade with this coun try, we have decided to ope n a(n) ___ 2 ___ here,with Mr. Jackie Black as man ager. The new branch will ope n on1 July and from that date all orders and ___ 3 ___ should be sent to Mr. Black at the above address, __ 4 __ to our London office.We take this opport un ity to express our tha nks for your __ 5 ___ i n the past. We hope the new arrangements will lead to even better results.Yours faithfully(2)Dear SirThis letter is to ___ 6 _ Tim Steve n as an outsta nding salespers on.I have known and worked with Tim for more than three years. He is a highly __7 ___and creative in dividual. Form the day he came to work for us, he was a welcome member of our sales team. He willi ngly un dertook any task _ 8 ___ t o him, whether it invo Ived direct sales or not, and his en thusiastic manner made him __ 9 __ with all our customers.I am sorry to lose Tim, but his educational plans call for him to move outside oulr citybelieve anyone who __ 10 ___ h im will be truly fortun ate.Yours sin cerelyII. Choose the best an swer for each questi on. (10 poin ts)11. After check ing thegoodsaga in styour inv oice, we discovereda con siderabl^hortage number.A. ofB. inC. for12. As soon as we receivethe signedform, we will add your name to the list of people s nowshoveli ng.A. requiri ngB. requireC. required13. The report is to be _______ t o the Directors as soon as possible.A. preparedB. promotedC. prese nted14. I am glad that I feel quite ______ for the positi on you advertised.A. qualify ingB. qualifiedC. qualificati on试卷********* 学院2015学年度第1学期15. We recommended _______ a small quantity for trial.A. to buyB. you boughtC. buying16. ___ the qual,it y ou must assure that we would get the goods produced in 2004.A. In regard toB. Due toC. In view of17. ______ we appreciate your cooperation in giving us the information about your market, we regret that we are unable to reduce our price to the level you indicated.A. DespiteB. SinceC. While18. We shall appreciate it if you will effect shipment as soon as possible, thus ______ ourbuyers to catch the brisk demand at the beginning of the season.A. enableB. enablingC. enables19. I am writing _____ your advertisement for the position of Conference Manager..A. in view of B. in reply of C. in response to20. I will phone you next week after you _____ a chance to go over the material.A. have hadB. hadC. had had川Match (10 points)(一) In the following, 21-25 describe the problems, and a-e give the solutions. Please match them.21. The printed shirting clearly does not match the samples you left with us.22. The bottom corner of the suitcase is broken.23. We regret to inform you that the above invoice containsa mistake.24. The color of the goods shipped by you is different form what we need.25. We only received 80 cartons instead of 95 cartons.a) We think a little difference in color between them is unavoidable.b) It seems that some of the materials escaped the examination we normally give to all materials.c) We doubt the shortage happened due to losses or pilferage.d) No commercially made suitcase can withstand an impact of this kind.e) We have checkedwith our accountingdepartmentand found that the figure was wrong.(二) Choose from f-j to match 26-30.26. Herewith pleasefind encloseda check for US$5,000 inpayment of your invoiceNo.2771.27. We take the liberty of writing to you with a view to building up business relations with your firm.28. To step up trade between us, we trust you would allow usa higher rate of discount with your firm.29. Are your valuables protected from burglary?30. Since this is our first order, we hope you will doeverything possibleto ensure punctual shipment.f) Our lines are mainly textiles and handicrafts.g) We are now pleased to send you our official receipt.h) Let us here at Home Safe, Inf. help you make sure your family and home are fully protected.i) We assure you that we shall effect shipment on the specified date in your order.J) Since this is our first transaction with you, we decide, as an exception, to cut the price by 2%.V. Tran slate the followi ng into Chin ese (10 poi nts)33.Dear Sir or MadamThrough the courtesy of the Commercial Counselor of your Embassy in London, we come to know your name and address. Also we are informed that you are a prospective buyer of Chinese Cotton Piece Goods. As this item falls within the scope of our business activities, we shall be pleased to enter into business relations with you.We enclosea brochureand a pricelist to acquaint you with our commoditiesnow available for export. Quotations and samples will be airmailed to you upon receipt of your specific inquiry.Your favorable reply will be highly appreciated.Yours faithfullyW. Choice what figures of sppech are used in the follow ing senten ce. （10po in ts）Metonymy （转喻）personification （拟人）metaphor （暗喻）simile （明喻）alliteration （头韵）1 we all know he is a fox.2the trees cried in the cold strong wind3she is loving and loveable lady4Her kiss is as sweet as honey5 She was so thirsty that she drank several cupsVII Writing. （20 points）34.Write a letter for the following situation.Your friend has invited you to her birthday party in the evening. Bu'tvyeoucaught a ver bad cold. Write a note to say you are sorry and wish them a good time商务英语写作答案1 volume2 branch3 inquire4 instead of5Cooperation6recommend7 responsible8 arrange9 popular10 hire 选择1-5 A A C B A 6-10 B C BC A3 / 4（靳翳）A LU A UO^IAI 9（傅论）uoqai印川％（YW）uoiieoijiuosjad 乙（靳翱）」oiidegiiu捏刼roe M-6S [-82 kZS 0-92□-9S E 陀e-es p-ss q-LS。
商务英语写作期末复习
《商务英语写作》考试大纲 一、期末考试要求“商务英语写作”是英语专业专科商务方向的限选课程。
本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。
通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。
通过学习，学生应进一步提高基本的听、读、说、写、译的能力。
下面就各个部分的试题做一简要说明。
第一部分 填空题一、请把下面所给词语放进原文中适当的位置，让他们在信件中执行相应的语言功能这部分为选词填空。
给出一段文章，文章中有10 个空格，要求从所给的10个词语中选择合适的词语填入文章。
每个空格3分，本题共30分。
第二部分 配对题二、阅读下列两组句子。
从Part B 中选择适当的句子与Part A 中的句子配对。
本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。
每小题3分，共15分。
第三部分 判断题本部分5小题，每小题3分，共15分。
重点复习第1章到第16章课后练习中类似的题型，具体可参照教材第五章催款信P157（判断催款信），第十一章证明信P250（判断证明信的语气是肯定的还是否定的），第十二章社交信P268（判断应使用哪一种社交信），第十四业务报告P315（判断业务报告）等。
第四部分 翻译题本部分为商务信函英译中，要求翻译一篇信函，本题共20分。
第五部分 写作题本部分为根据要求，写一封商务信函，本题共20分。
《商务英语写作》参考资料我们在学习书信范例时应该从哪些方面入手呢？ 范例的学习也非常重要。
大家学习书信范例可以从以下几个方面入手：1、书信的写作格式2、书信中常用的表达方式(包括用词、常用套语与语法)3、措辞与结构4、方法策略的应用5、注意与中文译文相对照在学完本学期教学内容后，应该做到： 1、熟悉常用商务英语文体。
商务英语写作期末试卷
商务英语写作期末试卷商务英语写作期末试卷（A卷）姓名成绩I. Multiple Choice (10%)Directions: For each question there are four choices marked a), b), c) and d). Y ou should choose the best One answer and write the answer on the Answer Sheet.1. Good organization is important to you as a communicator because ita. Saves you timeb. Saves you workc. Helps you delegated. Does all of the above2. If you were to write a letter to a manufacturer complaining about a defective product and asking for a refund, your general purpose would bea. to informb. to persuadec. to collaborated. to entertain3. If your business message will be along one, youa. can increase your number of major points up to a maximum of ten.b. should have one major point for each 10 minutes of a speech or each 5 pages of a reportc. can have more than one main idea, each with several major pointsd. should stick to having no more than five major points.4. Which of the following is Not a good way to personalize your e-mail message?a. Select simple closings.b. Use a signature filec. Add a greetingd. Leave out all formal punctuation.5. When writing a persuasive message, you should_______a. Leave supporting facts until the very end of the messageb. Use the opening to catch the reader’s attentionc. Assume that your audience will be receptive to what you have to sayd. Do all of the above6. When it comes to sentence length, the best approach for business message is toa. Keep all sentences as short as possibleb. Make most of your sentences long, since you will have complex information to impart.c. Vary the length of your sentences.d. Aim for an average sentence length of 35 words.7. When proofreading, you look for errors in ______a. Spelling and punctuationb. Grammar and usagec. Typography and formatd. All of the above8. Which of the following is Not a main method for collecting primary information?a. Conducting surveysb. Making formal observationsc. Conducting interviewsd. Searching electronic databases9. Which of the following is Not one of the major decisions you need to make before drafting yourbusiness report or proposal?a. Decide on format and lengthb. Decide on the number and type of visualsc. Choose the direct or the indirect approachd. Choose the most appropriate structure.10. The ______approach is by far the most popular and convenient for business reports.a. directb. indirectc. spatiald. democraticII Revise the instructions below so that a novice operator may safely remove power from the equipment. (25%)Although removing power from the equipment is primarily a maintenance responsibility, the operator can ensure that the system is inoperative by taking several steps. Firstly the reader motor is turned off from the console, and then the magnetic tape is unloaded by pressing the REWIND UNLOAD button whereupon the tape reverses to a point where the tape can be removed. The tape leader is clamped, the door closed, and the power OFF switch pressed. Finally, the following switches are pressed in turn: typewriter OFF switch, MASTER CLEAR switch and computer OFF switch, and the computer and peripherals are now shut down.III Write a letter according to the information given in the following situations, applying the writing principles we have learned. (50%)1.Your company ordered from Delta Company 50 sets of air conditioners. They include 25 setsof Model A and 25 sets of Model B. But when the goods arrived, you found that there were 15 sets of Model A and 35 sets of Model B.You are asked to write to Anderson, sales, manager of Delta, and complain about the incorrect delivery of the goods.2．A discussion of the joint venture agreement will begin in Beijing Hotel from October 17th to November 1st. You want to invite Mr. Wang to attend this discussion.Write to him and ask for the personal details of their representatives, such as the full name, age, gender and position. etc.IV. TranslationTranslate the following sentences into Chinese:1.We hope that you can take into consideration the excellent quality of these products and thegreat popularity they enjoy in your market and accept our favorable quotation as soon as possible.2.we’re pleased to let you know that M&B is successfully serving so many customers that wehave outgrown our current business location! We know that we will be able to serve you even better in the new location.3. We shall be very much obliged if you will effect shipment as soon as possible, thus enablingthem to catch the brisk demand at the start of the season.Translate the following sentences into Chinese1. 请检查钱数，离柜概不负责2. 所有顾客将享受开业打折优惠。
202X年商务英语期末考试重要知识点
千里之行，始于足下。
202X年商务英语期末考试重要知识点202X年商务英语期末考试重要知识点一、商务英语基础知识商务英语是指在商务活动中使用的英语，主要包括商务交流和商务写作两个方面。
商务英语的基础知识包括商务词汇、商务语法、商务写作等。
商务词汇：包括商务名词、商务动词、商务形容词等，如trade（贸易）、export（出口）、import（进口）、negotiation（谈判）、contract（合同）等。
商务语法：包括时态、语态、语气、句型等，如一般现在时、一般过去时、一般将来时等，被动语态、完成时等。
商务写作：商务写作包括商务信函、商务报告、商务备忘录、商务演讲等，要注意写作的结构、用词、语法等。
二、商务会议和谈判商务会议和谈判是商务英语中常见的场景，关键知识点包括会议和谈判的流程、用语、技巧等。
商务会议：会议的类型、召开会议的流程、会议的议程、会议的开场白、主持会议的技巧、会议的总结和回顾等。
商务谈判：谈判的准备工作、谈判的策略、谈判的技巧、谈判的用语等。
第1页/共3页锲而不舍，金石可镂。
三、商务信函和邮件商务信函和邮件是商务英语中常见的写作形式，关键知识点包括信函和邮件的格式、用语、语法等。
商务信函：信函的格式、信函的头部、信函的称呼、信函的正文、信函的结尾、信函的附件等。
商务邮件：邮件的格式、邮件的主题、邮件的正文、邮件的附件、邮件的回复等。
四、商务报告和演讲商务报告和演讲是商务英语中常见的写作形式，关键知识点包括报告和演讲的结构、用词、语法等。
商务报告：报告的结构、报告的目的、报告的内容、报告的语言风格等。
商务演讲：演讲的结构、演讲的目的、演讲的内容、演讲的技巧等。
五、商务英语口语商务英语口语是在商务交流中使用的口语表达，关键知识点包括常见的商务口语表达、场景对话、礼貌用语等。
常见商务口语表达：提供服务、预订机票、接待客人、介绍产品、商量约会等。
场景对话：商务接待、商务洽谈、电话交流、商务会议等。
商务英语写作考复习1.doc
商务英语写作考复习1.doc商务英语丐作学位考复习题Part I. Multiple choice ()Directions: There are 10 questions below? Please read them and choose one correct answer to each of them1.A thorough examination showed that the broken bags were due to improper packing _____ which the suppliers are definitely responsible?a) to b) on c) for d) by2.We propose (o have the goods inspected immediately. If the inspection confirms the accuracy of your estimate, ___ will be allowed at once?a) compensation b) payment c) order d) invoice3.We are ready, however, to compromise by replacing them at a ___ price of 8 cents each?a) discount b) reduced c) lower d) deduced4.Il was found upon examination that nearly 40% of the packages had been broken, obviously attributed _______ improper packing?a) to b) on c) in d) by5.Your shipment of our order has been found shortweight ____ 80 kilograms.a) to b) on c) in d) by6.We have the items in ___ and can deliver as soon as we receive your orde⼕a) stock b) stick c) spite d) spot7.Wc accept your justified complaint for improper packing and agree to ___ the damaged pieces.a) delay b) place c) replace d) repay8.We regret having received your offer too late? We have already _ our needs elsewhere?a) served b) covered c) satisfied d) met9.We ____ to purchase two Sony TV sets before the end of the fiscal years. We should appreciate your ______ us the best pricea) extend ??.offering b) extend begging c) intend...offering d) intend...begging10.Besides “no【exaggerate^, u not belittle^, not speak ill of,, what is the other “DonT‘ in Sales letter?a) "not ballyhoo” b ) "not refuse" c)44 not entertain^ d) "not desire”11 ? We have a large ___ of this summer fashion dress on stock? On orders of more than 20 pieces we grant a discount of 1 %? Please let us know immediately if you can make use of this __ ?a) quantity...inquity b) quality offer c) quantity.?.offer d) quality ...analysis12.Upon examining the goods, we discovered to our surprise that they were altogethe『inferior in quality ______ the sample on which basis we placed the order.a) to b) on c) in d) by13.Wc have pleasure in ___ a copy of our latest catalogue asked for in your letter ofa) excluding b) including c) enclosed d) enclosing14.The ____ check for Dove Bicycles is Newlon's way of assuring you that your satisfaction is very importantto us.a) attaining b) attached c) attending d) attacked15.Which is not an optional question in design a questionnairc?a) age b) gender c) profession d) introduction16.According to the writing principles of business documents, all agreements should include, at least, the following elements, expect _________ ?a) purpose of agreement b) parties to the agreement c) genderd) terms and conditions e) time period f) penalties17 Government agencies and large companies are likely to use _____ c ompetitive bids on their projects?a) RFPs (o solicit b) RFPs to unsolicitc) presentation s d) demonstrations1& Wc have been importers of shirts for many years. At present, wc arc interested extending our range and appreciate your _____ and quotation?a) propose b) catalogues c) budget d) question19.We ____ to purchase two Sony TV seis before the end of the fiscal years? We should appreciate your ____ u s the best pricea) extend ...offcring b) extend begging c) intend...offering d) intend.??begging20.Besides “not exaggerate'；"not belittle^, not speak ill of', what is the other “DonT in Sales letter?a) "not ballyhoo" b ) u not refuse" c)not entertain^* d) "not desire"We are sorry to inform you that three of the cases of your_____ were badly damaged when delivered?a) order b) offer c) product d) consignment21 ? The questions on questionnaires should be brief, clear, closely related to the aim and ______ ?a) easy to answer b) courtesy c) clarity d) conciseness22.We have been importers of shirts for many years? At present, we are interested extending our range and appreciate your _____ and quotation.a) propose b) catalogues c) budget d) question23.Which of the following elements in memo can show the major topic of the writing?A. TitleB. SubjectC. Body SectionD. Copy Distribution Notation24.While we are showing some information to the readers, different kinds of graphs can be used EXCEPTA. Line Graph B? Calculation C. Pic Graph D. Scatter Chart/doc/645945432.htmlparatively speaking, which of the following statements can best show the stronger growth in the 'oil price1?A. The upward trend of the oil priceB. The upturn of the oil priceC? The growth of the oil price D. The zenith of the oil price26.Which of the following words shows the strongest scale of changes in business writing?A. DramaticallyB.RatherC.Very muchD.Slightly/doc/645945432.htmlually in congratulatory letters, the major con tents should in elude several parts EXCEPT _______ ?A. clarifying the source of informationB. congratulations on the matterC? comments on the event D. discussions on the business cooperation in details28.Under different occasions, there are different kinds of letters of appreciation. In which of the following occasions, the letter of appreciation is NOT needed?A. When any assistance is provided by others B? When congratulations is sent by othersColumn BC ? When condolence is expressed by othersD ? When achievement is made by others 29. Which of the following words shows the strongest scale of changes in business writing? A. Dramatically B.RatherC.Veiy muchD.Slightly30. Usually in congratulatory letters, the major contents should include several parts EXCEPT ________ ? A. clarifying the source of information B. congratulations on the matterC ? comments on the eventD. discussions on the business cooperation in details31 ? Under different occasions, there are different kinds of letters of appreciation ? In which of the following occasions, the letter of appreciation is NOT needed?A. When any assistance is provided by othersB. When congratulations is sent by others C ? When condolcncc is expressed by others D ? When achievement is made by othersPart two: Terms explanation ()Directions: You are required to explain the English business terms in column A by putting the corresponding letters in the brackets of column B.Column A1. deliveiy time 0仲裁2.trade-in value()数据图形农hl 录3. delivery time ()应征的意向书4. trade-in value ()数据图形表⽬录5. be effective 0盈余，利润幅度6. solicited proposal ()数量折扣7.list of figures0折价价格 8. under warranty ()到岸价 9. Profit margin ()交货时间 10. Quantity discounts ()另外邮寄 11.CIF ()在保质期内 12. in 【he separate cover ()⽣效 I3.be effective 0准据法 14. solicited proposal ()专利协议权 15. list of figures ()折价价格 16. executive summary 0应征的意向书 17. Application()不可抗拒的⼒量 18. Patent Agreement 0交货时间 19. Force Majeure0上要梗概，执⾏摘 20.ArbitrationPart IIL Blank filling ()Directions: You are required to fill in the blanks with the words given. Change the form where necessary.1Obtained product in reference interestedDear Sir or Madam:We ___ your name and address from the international internet _______ March 2004 and we know (hat you are interested in Telecontrol Racing Car produced in China. Now, we are writing to you to hope establish business relations with you ?Our company was founded in 1952, specialized in toy and handicraft,And have already became one of the biggest import & export company in China now. Telecontrol Racing Car is our new_______ t, and it is very popular all over the world.Our product hold high reputation by the clients in the world wide with the high quality and favorable price?In order to give you a general idea of various kinds of product that we are handling, we are airmailing you under separate cover our latest catalogue for your ________ . Please let us know immediately if you are _______ in our products.We look forward to your early reply.2Dear Ms. Hrozck:Please send me the _____ i nformation we need in _____ whether tosend some of our executives to your Northern Institute of BusinessAdministration? We have your ___ b rochure and the schedule youmailed on August 17. Specifically, we need the answers to thesequestions:a.what are your quantity _____ 『ates? We could send about sixexecutives each session.b.At what background level is your program geared (适介)？Wchave engineers accountants, scientists, and business _____ ? Mosthave college degrees? Some do not.c.Can college ___ be given for the course? Some of our executivesare working on degrees and want credit?Wc will _____ y our answering prompBy. And wc look forward to thepossibility of ____ our executives to you in the years ahead?Sincerely,John Green3covers why expectation warranty about agree purchaseddemonstrates with relatedDear Mr. Jackson,Thtink you for your letter about our software and your conclusions that it didt come up with 赶上your cxpcctation ? We surely related that our products should be functional and effective, thats why we behind them and promises our 1 year warranty 质量保证of service.We note that your software was purchased this July, and is thus covers in the warranty.One of our representatives will come agree you to make the necessary adjustments? We hope that this dem on strates iiF明our commitme nt 承诺with you and we hope that you will again turnto Greenfield Software for your with needs?Sincerely,4Dear Mi; Yu:Thank you very much for ____ about our mail order service?For the last 30 years Goldlion men's wear has been sold in major department stores worldwide and is now gaining international ____ through mail-order as well? We appreciate this _____ to include you on our mailing list and____ t hat the clothing selections in our catalogs are of the same _____ as those we sell in our stores.As you asked, we have ____ our latest catalog featuring most of our summer clothing selections. Orders from this catalog may be placed as late as August 31. You can _______ to receive our fall catalog in mid-July. Complete instructions for ____ your clothing size are on the center page of all catalogs, along with order information.We _____ y our interest in Goldlion and look forward to _____ you.Very truly yours,Part IV. Translation （共14 分，每⼩题2 分，）Directions: You are required to translate the Chinese into English.1.Your inquiry dated June 2nd.得到了我⽅迅速密切的关注° (Has obtained our best and immediate attention.)2.If our line of business matches your needs, please feel free to call or write us. We would be most happy to 不遗余⼒地为您服务。
商务英语写作复习资料习题
商务英语写作复习资料习题商务英语写作复习资料Ⅰ. Choose the Best Answer.1. We ______ be glad if you could send us samples and quotations. A. shall C. should A. acceptanceB. will D. could B. accepted2. If you find our price ______, please send us an email for our final confirmation. C. accepting D. acceptable3. By joint efforts we can _____ both friendship and business. A. increase B. promote C. expand D. extend4. The sugar was dispatched two weeks ago and __________ you by now.A. should have reachedB. should reachC. have reachedD. reach5. We wish to establish direct business relations __________ you. A. for B. with C. from D. to6. Please send us your ___________catalogue together with samples you can let us have.A. illustrateB. illustratedC. illustratingD. illustration7. We shall appreciate it if you will see to it that amendment is cabled _________ delay.A. inB. out ofC. withinD. without 8. We are unable to _______ with your request in your letter of Jan. 31, 2002. A. compose B. confirm C. conform D. comply9. We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to10. _________, we are interested in building business trade relations throughout the world.A. As your requestB. For your confirmationC. You informedD. For your information11. _______ you can reduce your quotations, we shall have to buy elsewhere. A. Before C. Seeing thatB. After D. Unless12. We are not in a position to supply you, as the goods are _______.A. without stock C. out of stock A. in a good condition C. in good condition A. upon receipt of C. receive A. marketB. outside in stock D. no stockB. in good conditions D. in the good condition B. in receipt of D. to receive B. order13. The goods under Contract NO. 3617 left here _______.14. We are ______ your letter of January 8 and will duly act on your instruction.15. Our best quality products will find a ready ______ in your area.C. customerD. consignment 16. Could you make us a firm offer_____________ shoes? A. of B. for C. off D. at17. We _____ you for the special offer you send us. A. thank B. appreciateC. be gratefulD. thankful18. We are looking forward to _____ your L/C for Order No 123. A. receiveB. receivingC. be receivedD. be receiving19.As it involves only a small _____， we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number20. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation. A. in conformity with C. conform toB. in accordance with D. conform with21. We will forward all the necessary information of the item mentioned above ____ receipt of your specific inquiry. A. at B. of C. upon D. for 22. We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to23 Will you please send us your catalogue together ______ a detailed offer? A with B to C of D for24 We are well acquainted ________ the market conditions in Southeast Asia. A. of B. with C. for D. in25. When submitting our quotation, we suggested that the relevant L/C ___________as early as possible. A. be established B. establishes C. is established D. would be established26. As you failed to make delivery in time, we have no choice ___________ our order with you.A. but to cancelB. but cancelC. but cancelingD. but cancelled 27. We shall appreciate ___________ us CIF Melbourne. A you quote B. you to quote C. you quoting D. to you quoting 28. We have been happy to ___________ your credit based on your promise to pay according to our terms. A. expand B. prolong C. extendD. lengthen29. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation. A. in conformity with C. conform toB. in accordance with D. conform withⅡ.In Each Blank Space Write out the Word with the First Letter Given.1.Please make out your Sales Contract in t______.2. Since we s__________ in the export of cotton and rayon goods, we wish to express our desire to trade with you in this line.3. Our urgent need of the goods requires prompt s______, for any delay in it would cause us inconvenience.4. If you do not have any of the listed in stock, please do not send s__________ in their place.5. Owing to heavy c_________, many orders haven’t been made, we can only accept orders for October shipment.6. If the first order proves satisfactory, we will place with you many r_______ orders.7. We look f_______ to your further orders.8. Thanks to your c_________, we succeeded in putting the deal through.9. We think that the quality of other products does not m_________ up to that of ours.10. I’m ready to place an o______ with you，but only one condition is that the goods are confined to us.11. We are in the market for bed-sheets and would like you to q ______ us on the CFR Paris basis including sizes, colors and patterns.12. Will you please send us s_____ of the best printing papers you can offer of the following kinds答案1. triplicate2. specialize3. shipment4. substitutes5. commitments6. repeat7.forward8.cooperation9.measure 10. order 11.quote 12. samplesⅢ. Translate the Following Sentences into Chinese.1. We very much hope that you will be able to attend our wedding ceremony and look forward to meeting you on 22 November.2. Customers will be provided with the best service owing to our long experience in the catering business.3. On behalf of every staff in the company, I would like to sincerely congratulate you on your recent appointment to General Manager of the Nottingham Bureau.4. We have great interest in importing your Ivory camera displayed at Guangzhou Trade Fair.5. Under the circumstances, all we can do concerning your request is to suggest you change to one of our European tours.6. Although the ABC Company has reserved the clubhouse for Saturday, we can instead offer you our conference room, which seats 60.7. The recommendation is based on the research I’ve done in the past three years, and I believe it will work well.8. We are interested in importing motorcycles and would be grateful if you would send us a copy of your latest catalogue, your price list, and export term. 9. As our market is now somewhat slow and prices are generally low, you can very fortunate in making purchase at this time.10. For your information, the market is strong with an upward tendency. We recommend your immediate acceptance.答案：1. 我们非常希望你能参加我们的结婚典礼，希望能在11月22日那天见到你。
商务英语写作期末复习资料
《商务英语写作》期末复习资料一．商务写作基础知识简答题1.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？2.收信人地址一般包括什么内容？请编写一个收信人地址来举例说明3.商业信函如果超过一页，第二页开始的随后各页应注明什么？4.宽式标点和严式标点的区别，请举例说明。
5.根据所给例子分析电子邮件地址的构成。
例子：； ;6.什么是enclosure(附件)？一般可以采用什么方法表示信函中还有附件？7.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？8.写信日期：12/06/2011是指哪一天？美国和英国日期的写法有什么区别？是什么意思？ bcc是什么意思？两者的区别。
10.长篇业务报告的结构包括引言、报告正文、补充说明。
请具体说明各部分的具体内容。
二、商务信函类型判断：根据所给的句子，判断其所属的商务信函的类型：查询信、复查询信、销售信、订购信、催款信、付款信、投诉信、复投诉信、求职信、社交信。
1.Could you please send me a catalogue of your office equipment range?2.Would you like to know which toothpaste most dentists use?3.Further to my letter of 2 July in which I requested that you pay the outstandingsum of S$3750 to our account, I was disappointed to discover yesterday that we have still not received a cheque from you fro the overdue amount.4.Enclosed please find our cheque to the sum of HK$55,200 in full settlement ofthis invoice.5.Thank you for your fax dated 25 March requesting the above mentioned report onthe retail industry in the USA. I take great pleasure in enclosing details of this report.6.We agree to your quoted prices, as stated above, and anticipate receiving thegoods on or before 10 October.7.I should like you to replace these faulty disks with fully-functioning Grade‘A’ disks within the next week.8.We take all our customers’ comments seriously. With this in mind, we are morethan happy to make special arrangements to have your order ( no. 735228) delivered in the next three days.9.I should like to apply for the position of Senior Secretary at your company thatwas advertised in the Classified Section of the Business Post on 7 December.10.I was really delighted to hear that you have been elected to the Board of Directorsat Aston Engineering. Let me among the first to congratulate you.11.I should appreciate further details about the camera you advised in PracticalPhotographer.12.In independent tests, the CX2 showed that it was up to twice as reliable as otherleading brands.13.If you are experiencing difficulties with our payment scheme, please come toour gallery and discuss the matter.14.I am enclosing a cheque for S$3750 to clear the outstanding balance of my accountwith Jamboree Art Gallery.15.Thank you for your letter of 30 November requesting a quotation fro the proposedrefurbish of your refectory and office furniture.16.Please arrange to send us the following books for an exhibition which we arearranging of the work of contemporary Hong Kong photographers.17.I am afraid I really must complain about the quality of these machines. You appearto have supplied us with a product which falls far below the standard our customers expect.18.I refer to your letter of 27 March 2011 regarding the standard of the VCRs wesupplied to you recently. Thank you for bringing this matter to our attention.19.I enclose my resume and look forward to having the opportunity to answer anyquestions you may have regarding my application.20.I take great pleasure in inviting you to an exclusive exhibition of the worksof the Mexican sculptor, Joachim Paz.三、信函翻译书上的信函翻译，重点复习P10 Subject: Integrated Circuit BoardsP71 Forthcoming cultural and educational events四、写作Section A:Requirements: Write a reply to the following letter. You should include all the necessary parts of a business letter and provide necessary information according to the original letter.原信见P76回复信件P92Section B:Write a letter for the following situation.You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.(1)Explain that payment was delayed because your accounting department made anoversight in making remittance.(2)Inform the seller that the sum has been sent to him by Telegraphic Transfertoday.Section B:Write a letter to order something from a foreign company. Please include the following information:(1)previous contact(2)details about the items you ordered, such item number, quantity, color, size,unit price, total price, etc.(3)time for delivery, payment terms and discount。
商务英语写作复习题
商务英语写作复习题1．建立业务关系的信函●信息来源（告知对方你是从何渠道了解到对方的）●对你的公司做简单介绍（公司的业务范围，稍稍“宣传”一下你公司的产品和服务。
●写信的目的（你想与对方做什么生意，比如，想购买对方的产品，推销你自己的产品，想与对方建立合资公司等）。
●表达与对方合作和早日收到回复的愿望。
Sample LetterMay 10, 2003Dear Sirs,We have obtai ned the name and address of your corporation from the Commercial Counselor’s Office of your Embassy in our country, through whom we learned that you are the manufacturers and exporters of bamboo products.We are very pleased to communicate you for the possibility of trading together. We have been in business as importers of general merchandise since 1965 and can particularly boast of having vast and wide experience in the business line of bamboo products. Our bankers are Guarantee Trust bank, Holland, from whom you will be able to get any information you may require concerning our business character and financial standing.We should appreciate it if you would let us know your trade terms and forward us copy of your catalogue or helpful literature and your latest price list.We look forward to the pleasure of hearing from you soon.Yours faithfully2．订购函你公司准备向某公司订购一批产品。
商务英语写作复习大纲(含答案)
2021年上半年学位综合评定考试《商务英语写作》考试大纲1、基础知识本课程的“基础知识”包括初中、高中所学英语词汇、语法、英美国家各类一般性知识、标点符号等知识点。
说明：各类专业课程包含大量的概念、术语、理论之类，其中包括了许多“考点”或“知识点”，比如说“计算机系统的基本组成”“计算机各部件的主要功能”“软件的概念”“软件的分类”等。
但是英语写作（其实英译汉和汉译英也是这样）从来都是主观题，需要综合应用从小学以来所学的各类知识。
本课程“商务英语写作”尤其需要长时间的复合式训练。
所以说，复习大纲难以提供与其他课程类似的复习内容罗列（即知识点之类）和复习题——除非把小学以来的教材或课本全都罗列出来。
2、考试题型一、选择题（共20分）本大题共有10道小题，每小题2分，共20分。
每题有一个空，请在下面所给的A、B、C、D四个选项中选择一个正确的或最好的词或词组。
单项选择是早已广泛采用的一种考试和练习形式，在考试题中一般占有20%的比重。
这种题型涉及各种词语的运用、句子结构、习惯用法等一般语言现象和经贸英语中常见的语言现象，内容涵盖外贸实务的大部分流程和环节。
这种形式多以英语句子为单位，要求在每题下面所给的A、B、C、D四个答案中选择一个正确的或最好的答案。
这一题型可以综合地检查学员所掌握的各个语法方面，测试理解和综合运用语言的能力，同时保证了评分的客观性。
一般而言，一道题只有一个考查点，这可以是介词、连词、名词或其他词类的用法，也可以是关系词等从句的前后协调，少数情况下还涉及进出口业务中的习惯表达方式。
按照以往考试后的“评分参考”，本题每题1分，每道题只可以选择一个答案。
本复习大纲的编排方式上，分为介词、从句、动词、连词、术语和习惯表达等五项内容，兼顾其它相关的语言现象。
附有全部练习题的答案。
复习题示例特别说明：业务内容多为商务活动中常见的，但词汇和语法均属初高中程度。
1. Steve won’t go to Malaysia next week. ______.BA. Either Mr. Zhang willB. Neither will Mr. ZhangC. Mr. Zhang won’t neitherD. Neither won’t Mr. Zhang2. Can you ______ people on the phone by the sound of their voice?CA. make ofB. make upC. make outD. make over3. By the time the course ends, we ______ a lot about English writing.DA. will learnB. will be learningC. have learntD. will have learnt4. Our company’s business is the import of ______ fish from foreign markets.DA. liveB. aliveC. livedD. living5. An expert, together with some engineers, ______ to help repair this production line.AA. was sentB. were sentC. is sendingD. are sending二、词语替换题（共20分）本大题共有10道小题，每小题2分，共20分。
大连理工大学22春“工商管理”《商务英语写作》期末考试高频考点版(带答案)试卷号5
大连理工大学22春“工商管理”《商务英语写作》期末考试高频考点版（带答案）一.综合考核(共50题)1.We _____ your terms satisfactory and now send you our order for 2 sets of Electric Motors.A.findB.believesC.thinkD.trust参考答案：A2.-May I have a talk with one of your sports reporters? -Sorry, but all of them are out to ____ the main events of the day.A.getB.findC.coverD.search参考答案：C3._____ you accept our offer, please cable us for our confirmation.A.UntilB.UnlessC.IfD.As参考答案：C4.We should be glad____ you would consider our application to further our study in your university.A.andB.whether参考答案：D5.______ our general agent, you would also have to look after the advertising.A.InB.AsC.OutD.Others参考答案：B6.The only thing he cares about is money.()A.正确B.错误参考答案：A7.Since I was a child we ______ in America.A.liveB.have livedC.livedD.were living参考答案：B8.In reply, we have the pleasure of informing you that an L/C has been opened amounting ____$2,000.A.atB.toC.upD.for参考答案：B9.My teacher told me _____ again.A.not to be lateB.don't be lateC.to not be lateD.not to late参考答案：A10.Although at times, learning a language was frustrating, it was well _____ the effort.A.worthB.worthingC.deserveD.deserves参考答案：A11.I sincerely thank you for your invitation to the party.()A.正确B.错误参考答案：A12.We specialize in export of arts and crafts for many years.()A.正确B.错误参考答案：A13.Dark glasses are sometimes worn to ____ the eyes from strong sunlight.A.preventB.care参考答案：D14.Anne looks ____ in red while green clothes are nice ____ Helen.A.good; onB.well; inC.good; atD.well; for参考答案：A15.He's sleeping. He's _____ to be cleaning his room.A.knownB.supposedC.regardedD.considered参考答案：B16.We regret _____ unable to agree to the buyer’s request as stated in the L/C stipulations.A.beB.beingC.have beenD.been参考答案：B17.On his way back home, he see a traffic accident.()A.正确B.错误参考答案：BIt won’t be long before they come back.()A.正确B.错误参考答案：A19.The research is so designed that once ____ nothing can be done to change it.A.beginsB.having begunC.beginningD.begun参考答案：D20.Neither Mr. Babcock nor other clerical workers_____an additional reward.A.givenB.givingC.givesD.were given参考答案：D21.China is larger than ____ in Africa.A.any other countryB.other countriesC.any countriesD.any country参考答案：D22.They are working day and night in order to accomplishing the task on time.() A.正确参考答案：B23.It shows what has happened _____ the forests of the USA in the last 300 years.A.onB.toC.forD.with参考答案：B24.His teacher is busy correct papers.()A.正确B.错误参考答案：B25.I am writing ____ your advertisement for the position of Conference Manager.A.responseB.responceC.in response toD.response up参考答案：C26.I was persuaded by him, so I had to give in.()A.正确B.错误参考答案：A27.B.错误参考答案：A28.Please keep us informed of the latest quotation for the following items.()A.正确B.错误参考答案：A29.It was not long _____ the news spread and people from all over the world came to visit this miracle of nature.A.afterB.beforeC.untilD.when参考答案：B30.General speaking, an L/C should be opened by the buyer one month before shipment.()A.正确B.错误参考答案：B31.We acknowledged the receipt of your letter dated 26th September _____ connection _____ the above subject.A.for, withB.for, toC.in, withD.in, to参考答案：C32.The street is a very desirable place for you to open a new store.()A.正确B.错误参考答案：A33.She’s thirsty because she forgot _____ a drink with her.A.to bringB.to bringingC.to have broughtD.to be bring参考答案：A34.The bigger your audience, ______ complicated communication channel choice becomes.A.moreB.it is moreC.the moreD.the most参考答案：C35.____ leaves the room last ought to turn off the lights.A.AnyoneB.The personC.WhoeverD.Who参考答案：C36.In my bedroom, I have a small desk ____.C.to write onD.to write with参考答案：C37.Well, I would give you a specially discount, the price of the shirt is $70 per dozen CIF London.()A.正确B.错误参考答案：B38.Most of the people invite to the dinner party yesterday were my friends.()A.正确B.错误参考答案：B39.Your L/C No.111 for ￡2000 issued by the Bank Ltd, Liverpool, has____.A.be arrivingB.been arriveC.arrivedD.arriving参考答案：C40.All the students went to see ____ with her.A.what the matter wasB.what was the matterC.what wrong wasD.what was the wrong参考答案：B41.My command of Chinese is not ____ yours.A.as half asB.so half good asC.good as half asD.half so good as参考答案：D42.-You've made great progress in your studies of English, haven't you? -Yes, but much ____.A.remains to doB.is remained to doC.remains to be doneD.is remained to be参考答案：C43.____ it happens, her birthday is after mine.A.AsB.WhileC.ThoughD.Until参考答案：A44.Please remember to keep in _____ with me through e-mail when you are abroad.A.touchB.troubleC.promiseD.approval参考答案：AA.正确B.错误参考答案：B46.He knows even less about the Olympic Games than I do.()A.正确B.错误参考答案：A47.We can not do the business, because the seller have increased their price by 5% and reduced the quantity by 25%.()A.正确B.错误参考答案：B48.This plant can’t be find everywhere.()A.正确B.错误参考答案：B49.The market report indicates there is ______ market in South America for about 40 tons a year.A.bigB.noC.aD.the参考答案：C50.We thank you for your letter of May 27 and the _____ illustrated catalogue.A.sedB.enclosedC.giveD.presentence参考答案：B。
《商务英语写作》期末复习直播课讲稿(定稿)
同学们写信时要注意结构和策略，这本教材和其他商业书信教材有些不同，它不仅介绍了主要的书信类型，而且更多地讲解了写作的技巧。
崔松
对。这本教材的特点就是它不只是简单地教我们撰写各类书信，更重要的是告诉我们怎样适当地表达，从而在商业事务中制胜。好，下面我们接着来看第五章催款信（Payment demands）。催款信的目的是为了追回过期未付的款项。它包括三个要素：摆明事实、要求付款和催促付款。催款信的语气要坚决、有说服力，却又不失礼貌、亲切且公正有理，不能使用粗鲁无理，嘲讽或带侮辱性的语言。
裘彤
PPT8
最后一段应表达良好祝愿。常用表达方式有：
I hope that the information enclosed will prove useful to you.
I now look forward to…….
I hope that the enclosed advice will help you to…….
Please do not hesitate to contact me again if…….
崔松
下面我们进入第三章。第三章是推销信(Sales
correspondence)。推销信分三类：直销信（邮购）、零售信和促销信。推销信通常使用“问句－陈述－建议－说明”的模式。写作推销信时，要注意：
l仔细推敲安排推销信的格式和内容
We expect to receive payment within…….
We should be grateful if you could…….
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浙江广播电视大学
英语专业
《商务英语写作》考试大纲
一、期末考试要求
“商务英语写作”是英语专业专科商务方向的限选课程。
本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。
通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。
通过学习，学生应进一步提高基本的听、读、说、写、译的能力。
二、组卷原则
课程终结考试在学期末进行，由省电大统一命题。
根据教材所涵盖的有关知识内容、交际功能以及与教材难度相当的书面语言材料命题，涉及教材内容不少于50%。
“商务英语写作”期末考试命题范围以教材《朗文制胜英文书信》为基本依据，该教材由香港理工大学Graham T Bilbow教授编撰，外语教学与研究出版社2001年出版。
三、试题类型
下面就各个部分的试题做一简要说明。
第一部分填空题
一、请把下面所给词语放进原文中适当的位置，让他们在信件中执行相应的语言功能
这部分为选词填空。
给出一段文章，文章中有10 个空格，要求从所给的10个词语中选择合适的词语填入文章。
每个空格3分，本题共30分。
第二部分配对题
二、阅读下列两组句子。
从Part B 中选择适当的句子与Part A中的句子配对。
本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。
每小题3分，共15分。
第三部分判断题
本部分5小题，每小题3分，共15分。
重点复习第1章到第16章课后练习中类似的题型，具体可参照教材第五章催款信P157（判断催款信），第十一章证明信P250（判断证明信的语气是肯定的还是否定的），第十二章社交信P268（判断应使用哪一种社交信），第十四业
务报告P315（判断业务报告）等。
第四部分翻译题
本部分为商务信函英译中，要求翻译一篇信函，本题共20分。
第五部分写作题
本部分为根据要求，写一封商务信函，本题共20分。
浙江广播电视大学外国语学院。