1毕博-管理咨询工具方法—How to Arrange a Courier-Chinese

模块：Module: 行政管理Administration

流程：Process: 邮件和快递

Mail and Couriers

系统：System: 如何安排一份快递

How to Arrange a Courier

系统执行人：System Champion: 接待员Receptionist

目标：

Objectives:

依正确程序安排一份快递

To follow the correct procedures to arrange a courier

确保所有包裹都传送到正确的地方

To ensure that all packages are delivered to the correct address

确保所有包裹都传送给正确的人

To ensure that all packages are delivered to the correct person

程序：

Procedure:

与送信人确认适当的联系方式和详细地址

Confirm with the sender the appropriate contact and address details

在客户/顾客/供应商数据库中确认详细资料

Confirm details with client/customer/supplier database

将文档放入合适规格的信封或包裹中，确保内容的安全。

Place documents in appropriately sized envelope or package ensuring that the

contents are secure

同与企业有往来账户的快递商联系

Contact the courier service for which the business has a trading account

确认日期、时间，收取地址和交付地址

Confirm date, time, collection address and delivery address

记录日期、送信人、地址、内容简要描述和快递公司工作牌上的员工工作号码Record the date, sender, addressee, brief description of contents and courier job

number in the courier log

当快递员到达时，请他们写下快递号

When the courier arrives them sign the courier log

主要业绩指标：

Key Performance Indicators:

1. 及时收取包裹和文件

Packages and documents have been collected on time

2. 按正确地址交付包裹和文件

Packages and documents have been delivered to the correct addressee

3. 及时交付包裹和文件

Packages and documents have been delivered on time

4. 记录所有因地址不详而退回的包裹

Record all returned packages due to incorrect addressee details