英文Email书写规范

• Be civil, even when complaining (even when you are
• Refer to the class you are taking
asking
When Emailing your Professors
• Explain the situation related to the question you are • Mention attachments (if you are attaching a
Focus: Email Etiquette
Focus: Email Etiquette
•
Ask yourself:
• • • •
What impression am I making? How can I influence that impression?
We’ll focus on: the basics, tone, and content
• remember ຫໍສະໝຸດ Baiduhat 한글워드 is not used
internationally
Emails: Content
•
When complaining...
• • •
•
briefly describe history or context of problem
explain what you’ve done so far show why the problem needs to be fixed offer suggestions
homework assignment or some other document), and send as:
• DOC files (especially for foreign professors who
may not have Hansoft or another Hangul program on their computer)
Check for spelling, punctuation, grammar
Remember: once you press send, there’s no going back
Briefly state the main Avoid meaningless Subject line: idea of your email: subjects like: What’s your “Email Homework”. “Professor” or “Hi!” email about?
Emails: Tone
• • •
Use professional, polite language Avoid: wanna, gonna, OK??, ㅋㅋ, ToT Write positively when possible “When I finish my assignment,” not “If I finish my assignment...” Contractions (“I’m” instead of “I am”) are alright, even friendly angry, use polite language)
Emails: The Basics
• •
Keep the email short, but include all the necessary information Never send an empty email
• • •
Include: subject, salutation, message, and closing salutation (see next slide)
Good email
Subject: Late penalty for homework Attachment: KimYAessay1.doc Dr. Hong: I am in your Monday / Wednesday English writing class. The deadlines for the essay given in class and on the web were different. As a result, some students may have received a late penalty by mistake, if they followed the wrong deadline. According to my notes, the web deadline is 2 days after the deadline given in class. I would like you to consider removing the late penalty. There have been a number of complaints from fellow classmates who feel the same way. Please take this into consideration. I have attached my original essay with your score if you would like to review my work before making your decision. Thank you.
Emails: The Essentials
If you want to include Are you several sending to people, put several the extra people? email addresses here.
If your it email Does does not include show your Dear Professor Weishaar, your name, you real name? Start sign your your My name is Lee Hana, and I take your English Reading and Writing class must on Monday and Wednesday. I have a question about our recent If you don’t email with a assignment. As I understand, the task is to write an appropriate email. Is name. know the nameit alright if I choose the topic? I’d like to write an email to say thank you to salutation. my English Discussion and Presentation professor because she helped of the person Usually “Dear me so much. you____,” are sending I look forward to your response. the email to, use Regards, Close with “To whom it may Lee Hana “Regards,” concern:” or “Thank you,” and your name