商务礼仪 英文版PPT幻灯片课件
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12
Host
1
3 42
Driver
4
2 31
13
Host
1
6
5
3 42
Driver
6
5
4
2 31
14
Driver 1
3
2
15
Driver
32
1
65
4
98
7
12 11
10
16 15 14 13
16
Chinese table manner-seating Western table manner-seating Difference between Chinese and Western
2. Accepting business card
Being modest and gentle. Reading carefully. Placing or collecting properly.
10
11
The etiquette of taking the elevator: Hold the elevator, guest first. If guests are more than one, we should enter the elevator, one hand holds "open“. Exit first enter behind.
6
Don’t:
Stretch left hand
Handshake with another hand in the pocket
7
Don’t:
Handshake with water or sweat
Handshake with Excessive force
8
The etiquette of exchanging business card:
A man is always introduced to a woman. A young person is always introduced to an older person. A less important person is always introduced to a more important person. A single person is always introduced to a married person.
1. Handing business card
Observing the will and seizing the
moment. Paying attention to the order.
Being te and standardizing the
posture.
9
The etiquette of exchanging business card:
18
They also think the right is honor and the left is low. In the banquet, the host and hostess sit from each other, gentleman of honor sit near the host, his Madame sit near the hostess and the others follow them. In the informal party, it follows that women is first.
17
The seat of honor, reserved for the master of the banquet or the guest with highest status, is the one in the center facing east or facing the entrance. Those of higher position sit closer to the master of the banquet. The guests of lowest position sit furthest from the seat of honor. When a family holds a banquet, the seat of honor is for the guest with the highest status and the head of the house takes the least prominent seat.
4
The principles for shaking hands:
Man and woman, woman offers hand first. Young person and older person, older person initiates a handshake. Superior and subordinate, superior offers hand first. Teacher and student, teacher offers hand first.
1
1、Reception etiquette 2、Table manners
2
Making Introductions Shaking hands Exchanging business card Taking the elevator Riding
3
What are the rules for making introductions?
If round tables are used, the seat facing the entrance is the seat of honor. The seats on the left hand side of the seat of honor are second, fourth, sixth, etc in importance, while those on the right are third, fifth, seventh and so on in importance, until they join together.
5
Please remember:
1.Stretch right hand. 2.Stand at attention legs, upper body slightly forward. 3.Eye contact, face to have expression, showing a sincere smile. 4.Keeping about 3 seconds is appropriate for handshake.
Host
1
3 42
Driver
4
2 31
13
Host
1
6
5
3 42
Driver
6
5
4
2 31
14
Driver 1
3
2
15
Driver
32
1
65
4
98
7
12 11
10
16 15 14 13
16
Chinese table manner-seating Western table manner-seating Difference between Chinese and Western
2. Accepting business card
Being modest and gentle. Reading carefully. Placing or collecting properly.
10
11
The etiquette of taking the elevator: Hold the elevator, guest first. If guests are more than one, we should enter the elevator, one hand holds "open“. Exit first enter behind.
6
Don’t:
Stretch left hand
Handshake with another hand in the pocket
7
Don’t:
Handshake with water or sweat
Handshake with Excessive force
8
The etiquette of exchanging business card:
A man is always introduced to a woman. A young person is always introduced to an older person. A less important person is always introduced to a more important person. A single person is always introduced to a married person.
1. Handing business card
Observing the will and seizing the
moment. Paying attention to the order.
Being te and standardizing the
posture.
9
The etiquette of exchanging business card:
18
They also think the right is honor and the left is low. In the banquet, the host and hostess sit from each other, gentleman of honor sit near the host, his Madame sit near the hostess and the others follow them. In the informal party, it follows that women is first.
17
The seat of honor, reserved for the master of the banquet or the guest with highest status, is the one in the center facing east or facing the entrance. Those of higher position sit closer to the master of the banquet. The guests of lowest position sit furthest from the seat of honor. When a family holds a banquet, the seat of honor is for the guest with the highest status and the head of the house takes the least prominent seat.
4
The principles for shaking hands:
Man and woman, woman offers hand first. Young person and older person, older person initiates a handshake. Superior and subordinate, superior offers hand first. Teacher and student, teacher offers hand first.
1
1、Reception etiquette 2、Table manners
2
Making Introductions Shaking hands Exchanging business card Taking the elevator Riding
3
What are the rules for making introductions?
If round tables are used, the seat facing the entrance is the seat of honor. The seats on the left hand side of the seat of honor are second, fourth, sixth, etc in importance, while those on the right are third, fifth, seventh and so on in importance, until they join together.
5
Please remember:
1.Stretch right hand. 2.Stand at attention legs, upper body slightly forward. 3.Eye contact, face to have expression, showing a sincere smile. 4.Keeping about 3 seconds is appropriate for handshake.