跨文化交际课程unit1

The attitudes by foreigners towards Chinese People
Obey but not Follow
Being doubtful
ShanZhai everywhere
The attitudes by Chinese towards Westerners
Mind your own business
Class participation and assignments-60% Final examnation-40% Course Objectives: To learn more about the different cultures To form the awareness of intercultural communication To increase cross-cultural skills on the job
Level one: Cultural differences are exotic Level two: Cultural differences are frustrating level three: The different culture is believable level four: The different culture is believable
2.(A) The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.
warm-up cases:Showing Concern
Case 1: spoken form In China: Xiao Li (an interpreter): You must be very tired.
You’re old… Catherine (an elderly American lady): Oh, I’m NOT
What is intercultural communication?
How many factors contain in this intercultural communication?
Definitions of the intercultural communication
Intercultural communication refers to communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.
Personal Relationship: Simple vs Complex
Standing in a queue : Line vs Fan
Voice of talking in public: Low vs high
Leadership: Equal vs power
Exercise: 1.Matching the terms with their definitions A. culture B. communication C. ethnocentrism D. intercultural communication E. business communication
Communication is dynamic (动态的) Communication is irreversible（不可逆转） Communication is symbolic（符号性的） Communication is systematic（系统性的） Communication is self-reflective (自省的) Communication is transactional（交互式） Communication is contextual （情境的）
How does our communication work?
The framework of the communication
Feedback
Response
Source
Encoding
Channel Message
Decoding
Receiver
Noise
context
Characteristics of communication
Questions for discussion
1.Why do you think the American was surprised? 2. Why do you think the Japanese woman wrote,
“My husband is not very handsome ”?
Intercultural Communication
Lecture 1: Culture, Communication, Intercultural
Communication
Course Policies
Instructor: Li Shan Email: 1761757892@ Points can be earned in two areas:
Culture is the total accumulation of beliefs,customs,values, behaviors, institutions and comminication patterns that are shared, learned and passed down through the generations in an identifiable group of people
Too frank
Kiss and hug anytime and anywhere
V. The Differences between Chinese and Western Cultures
Way of Life: Individual vs Group
Make comments: Direct vs Indirect
How does the intercultural communication work ?
Suppose
Culture A: Chinese culture
Culture B: Japanese culture
Culture C: American culture
Four levels of intercultrual communication
2.What are the differences between the Chinese way and the western way to show concern?
The way of showing the concern is different:
In China : most of our concern is a "must" statement;
In the west : most of the concern starts from a "how would"question.
Case 2 Written Form
An American woman received a letter from a recently married Japanese friend. The Japanese woman wrote in her letter, “My husband is not very handsome. Your husband is much more handsome than mine.” The American woman was very surprised at what her friend wrote.
1.(C) The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.
Culture and Communication
The metaphor of the journey and the map can help us understand the relationship between culture and communication. Cultures are both the maps of a place (the rules and conventions) and the journeys that take place there (actual practices).
Lead in question
1. What is intercultural communication?
2. Why do we learn intercultural communication?
3. How to learn?
Culture
What is culture?
The most widely accepted definition
ourselves Culture is the grammar of our behavior
Characteristics of culture
Culture is shared. Culture is learned. Culture is based on symbols. Culture is integrated. Culture is subjective to change. Culture is ethnocentric Culture is adaptive.
How to define Communication ? Can you give some examples to
explain the word communication ?
The most widely accepted definition
Communication can be defined as a dynamic, symbolic, transactional and contextual process in which people create shared meanings or messages.
How to define Culture ?
Culture is like an iceberg (Hu Wenzhong) Culture is our software Culture is like the water a fish swims in Culture is the story we tell ourselves about
old, and I’m NOT tired.
In the West: A: How are you doing now? Would you like to rest? B: No, not a bit.
Questions for discussion
1.Why does Catherine response with two negitive sentences?
as livers in Intercultural Communication Language differences Nonverbal communication Stereotypes Cultural bias on judgments High level of stress