酒店的英语口语情景对话范文

【酒店英语口语情景对话】

R:Good afternoon,Sir and Madam.May I help you?

下午好,先生夫人,需要我帮忙吗?

G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight.

下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚

R:Welcome to our hotel.Have you made any reservations?

欢迎来到我们旅馆,你有预约吗?

G:I'm afraid not.Could you arrange a twin-bed room with a bath for us?

恐怕没有.你能安排一个可以洗澡的双人床房间吗?

R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.

请等一下.哦,可以用1111室,它临黄浦江的景色 .

G:Great,l'll take it.How much do you charge?

太好了,我定了,多少钱?

R:RMB 720 Yuan

720元

G:OK

好的

R:Please show me your passports and fill in this registration form.

请让我看看你的护照,并填写登记表.

G:I'll take care of it.

我会搞定的.

R:Thank you.Would you please pay RMB 1500 Yuan as deposit?

需要付1500元.

G:Here you are

给你

R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.

这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间.我希望您能在这里过得愉快.

G:That's very kind of you.

【酒店退房英语对话】

A:What's the matter?

A:有什么事情?

B:Checking out, please.

B:我要退房。

A:Can I have your keys,please? Thank you. Here's your statement.

A:能把钥匙给我吗?谢谢。这是您的账单。

B:Excuse me. What are these charges?

B:对不起。这几笔钱是怎么回事?

A:Oh,these are the phone charges and these are for something from the bar.

A;哦，这些是电话费，这些是酒吧里的开销。

B:Wait a minute. I made a phone call , but I never made a connection.

B:等等。我是打过一个电话，可我没有打过外线啊。

A:I know, sir. Those aren't telephone company charges. Those are hotel charges.

A:我知道。先生。这些不是电话公司的收费，这些是旅馆收的。

B:Isn't that a bit excessive?

B:这是不是有点过分?

A:I'm sorry,sir. It's our policy.

A;对不起，先生。这是我们的规矩。

B:OK. Here is the money.

B:好了。给你钱。

A:Thank you. Welcome to our hotel again.

A:谢谢。欢迎再来。

【酒店预订客房英语对话】

Reservationist(R): Good afternoon. What can I do for you?

下午好，我能帮您什么吗?

Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?

下午好，这里是北京外贸公司，我想订一间套房，有吗?

R: Certainly, can you give me your name please, sir?

有的，先生，可以告诉我您的名字吗?

C: West, W-E-S-T.

R: Thank you, Mr. West. But by the way, how long will you stay here?

谢谢，WEST先生。请问你要住多久呢?

C: I’ll stay here for quite a long time.

我将会住很长一段时间的。

R: I’m glad you will be staying at our hotel for a long time.

很高兴你将会在我们酒店长住。

C: How much is the suite, please?

请问套房多少钱呢?

R: Your suite is 320 yuan (RMB) per day.

您订的套房一天是320元。

C: Does that include attendance?

有包括服务费吗?

R:Three hundred and twenty yuan a day, service included.

320元一天，包含服务费。

C: Meals included?

餐费有包含在内吗?

R: Meals are extra, not included.

餐费是另外算的，不包含在内。

C: What services come with that?

都还有些其他的什么服务吗?

R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.

您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。

C: Do I have to pay in advance?

我需要提前预付吗?

R: Yes, you may pay half of it. The account will be settled later.

要的，您需要先预付一半，稍后会设定一个帐户。

C: On which floor is the suite?

套房在几楼呢?

R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.

我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。

C: What’s the difference between them?

它们之间有什么不同呢?