现代管理学(英文) 教学课件Chapter 15 UNDERSTANDING GROUPS AND TEAMS
合集下载
相关主题
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
© Prentice Hall, 2002 15-2
Learning Objectives (cont.)
You should learn to: – Explain the increased popularity of teams in organizations – Describe the four most common types of teams in organizations – List the characteristics of effective teams – Identify how managers can build trust
© Prentice Hall, 2002 15-4
Examples of Formal Groups
© Prentice Hall, 2002
15-5
Baidu Nhomakorabea
Understanding Group Behavior (cont.) Stages of Group Development
– forming - people join the group either because of a work assignment or for some other benefit • begin to define the group’s purpose, structure, and leadership • stage marked by much uncertainty – storming - acceptance of the group’s existence • conflict over who will control the group – norming - relationships and a sense of group identity develop • group assimilates a common set of expectations of what defines correct member behavior
Stage V Adjourning
15-8
Understanding Group Behavior (cont.)
Basic Group Concepts – Role - set of expected behavior patterns attributed to someone who occupies a given position in a social unit • group members have particular roles – roles oriented towards task accomplishment or maintaining group member satisfaction • individuals play multiple roles – role conflict - individual confronted by different role expectations
© Prentice Hall, 2002 15-7
Stages Of Group Development
Prestage
Stage I Forming
Stage II Storming
Stage III Norming
© Prentice Hall, 2002
Stage IV Performing
Chapter 15 UNDERSTANDING GROUPS AND TEAMS
© Prentice Hall, 2002 15-1
Learning Objectives
You should learn to: – Differentiate between formal and informal groups – Describe the five stages of group development – Identify how roles and norms influence an employee’s behavior – Describe the key components in the group behavior model – Identify the advantages and disadvantages of group decision making
© Prentice Hall, 2002
15-3
Understanding Group Behavior
Group – two or more interacting and interdependent individuals who come together to achieve particular goals • formal groups - established by the organization – have designated work assignments and specific tasks – different types exist • informal groups - occur naturally in the workplace in response to the need for social contact
© Prentice Hall, 2002 15-6
Understanding Group Behavior (cont.)
Stages of Group Development (cont.) – performing - group structure is functional and accepted • group energy has moved to task performance – adjourning - group prepares to disband • attention devoted to wrapping up activities – group does not necessarily become more effective as it moves through the first four stages • group effectiveness is a complex issue that is affected by factors other than developmental stage
Learning Objectives (cont.)
You should learn to: – Explain the increased popularity of teams in organizations – Describe the four most common types of teams in organizations – List the characteristics of effective teams – Identify how managers can build trust
© Prentice Hall, 2002 15-4
Examples of Formal Groups
© Prentice Hall, 2002
15-5
Baidu Nhomakorabea
Understanding Group Behavior (cont.) Stages of Group Development
– forming - people join the group either because of a work assignment or for some other benefit • begin to define the group’s purpose, structure, and leadership • stage marked by much uncertainty – storming - acceptance of the group’s existence • conflict over who will control the group – norming - relationships and a sense of group identity develop • group assimilates a common set of expectations of what defines correct member behavior
Stage V Adjourning
15-8
Understanding Group Behavior (cont.)
Basic Group Concepts – Role - set of expected behavior patterns attributed to someone who occupies a given position in a social unit • group members have particular roles – roles oriented towards task accomplishment or maintaining group member satisfaction • individuals play multiple roles – role conflict - individual confronted by different role expectations
© Prentice Hall, 2002 15-7
Stages Of Group Development
Prestage
Stage I Forming
Stage II Storming
Stage III Norming
© Prentice Hall, 2002
Stage IV Performing
Chapter 15 UNDERSTANDING GROUPS AND TEAMS
© Prentice Hall, 2002 15-1
Learning Objectives
You should learn to: – Differentiate between formal and informal groups – Describe the five stages of group development – Identify how roles and norms influence an employee’s behavior – Describe the key components in the group behavior model – Identify the advantages and disadvantages of group decision making
© Prentice Hall, 2002
15-3
Understanding Group Behavior
Group – two or more interacting and interdependent individuals who come together to achieve particular goals • formal groups - established by the organization – have designated work assignments and specific tasks – different types exist • informal groups - occur naturally in the workplace in response to the need for social contact
© Prentice Hall, 2002 15-6
Understanding Group Behavior (cont.)
Stages of Group Development (cont.) – performing - group structure is functional and accepted • group energy has moved to task performance – adjourning - group prepares to disband • attention devoted to wrapping up activities – group does not necessarily become more effective as it moves through the first four stages • group effectiveness is a complex issue that is affected by factors other than developmental stage