中小企业绩效管理中存在的问题及对策研究

*******大学

毕业设计（论文）

题目：中小企业绩效管理中存在的

问题及对策研究

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摘要

本文首先描述了我国中小企业人才流失问题的背景，并说明了该问题对企业造成的严重影响，通过对中小企业人才流失的现状及问题原因进行研究分析，针对中小企业中存在的问题，提出一些降低中小企业人才流失率的可行性建议，希望中小企业能够有效地减少人才流失。

关键词：中小企业，人才流失，人员管理

Abstract

With the social development and the gradual improvement of China's market economy, the market is more competitive. In the 21st century, China's accession to the World Trade Organization, more and more foreign companies and large groups joined the Chinese market. Therefore, to enhance competitiveness has become an urgent problem faced by enterprises. Talent for survival and development of enterprises is important, the role of self-evident. Limited financial resources and size of SMEs, large enterprises can not shoulder to shoulder, so the talent on their survival and development play a more important role. However, due to various reasons, the talent is often difficult for SMEs to play their talent, talent loss is quite serious, the enterprise has brought incalculable loss. Therefore, how to reduce the brain drain, as SMEs are facing a major problem.

This paper first describes the problem of brain drain in the background of SMEs, and illustrates the problems caused by the serious impact of enterprise, small and medium enterprises through the current situation and problems of brain drain study and analyze the reasons for the problems of SMEs, some Reduce the wastage rate of the feasibility of SME proposals in the hope that SMEs can effectively reduce the brain drain.

Key words : SMEs, brain drain, people management

摘要---------------------------------------------------------------- I ABSTRACT-------------------------------------------------------- I I 第一章引言 -------------------------------------------------------- 3 1.1 课题的研究背景------------------------------------------------ 3 1.2 课题的研究目的和意义------------------------------------------ 3第二章中小企业人才流失的现状分析 ---------------------------------- 5第三章人才流失对我国中小企业的严重影响 ---------------------------- 6 3.1 人才流失造成了企业的技术和经验流失---------------------------- 6 3.2 人才流失增加了企业的经营成本---------------------------------- 6 3.3 较高的人才流失率使顾客满意度和忠诚度下降---------------------- 6 3.4 人才流失会影响企业职员士气------------------------------------ 6 3.5 人才流失会影响人才管理和培训---------------------------------- 7 3.6 人才流失影响了工作的连续性------------------------------------ 7 3.7 人才流失可能会使本企业的竞争压力更大-------------------------- 7第四章中小企业人才流失的原因探讨 ---------------------------------- 8 4.1 中小企业人才流失的内部原因------------------------------------ 8

4.1.1 企业的人才管理体制存在弊端--------------------------------- 8

4.1.2 企业的人才管理理念存在误区--------------------------------- 8

4.1.3 企业的人才管理策略不科学----------------------------------- 9

4.1.4 企业对人才流失的态度也会影响人才流失率的高低--------------- 9 4.2 中小企业人才流失的外部原因----------------------------------- 10

4.2.1 社会价值观影响员工行为------------------------------------ 10

4.2.2 社会经济形势影响人员的去留-------------------------------- 10

4.2.3 劳动市场的供求情况影响人才的流动性------------------------ 10

4.2.4 竞争对手的薪酬条件也会影响本企业的人才去留---------------- 10 4.3 各层次员工流失原因具体分析----------------------------------- 10

4.3.1 第一层次：管理人员---------------------------------------- 11

4.3.2 第二层次：专业技术人员与销售人员-------------------------- 11

4.3.4 第三层次：一线生产人员------------------------------------ 11 第五章解决中小企业人才流失问题的方法分析 ------------------------ 13

5.1 企业内部的措施----------------------------------------------- 13

5.1.1 进行管理体制的创新---------------------------------------- 13