酒店英语ppt
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酒店英语1PPT课件
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8. I will reserve a tale on terrace for you. 我会为您预订一个露台上的桌子。
9. May I take your name and phone number? 我能留下你的名字和联系方式吗?
10. We look forward to seeing you and tonight. 我们期待你和Samantha今晚的到来。
4. Can I take your coats? 我来为你们拿外 衣,好吗?
-
5
5. Here is your table. Is it OK? 这是你们的桌子,可以吗?
6. I’m sorry, they were booked in advance. How about on the terrace? 对不起,靠窗的桌子事先订出去了。
Chapter 1 Restaurant Operation 餐厅运作 Unit 1 Restaurant Operation 1. Director of Food and Beverage
餐饮部总监
2. Food and Beverage Manager 餐饮部经理 3. Food and Beverage Manager Assistant
in spicy soup. 这道菜叫作“水煮鱼”。就是香辣汤煮鱼片。
3. Stir-fried green beans are called “si ji dou”. That dish is very popular. “四季豆”,就是炒青豆。这道菜很多人点。
4. I can also recommend a stir-fried tofu dish called “jia chang dou fu”. It’s a home-style tofu dish with some vegetables. 我还可以给您推荐一道“家常豆腐”。这是一道由豆 腐和其他蔬菜一起烧的家常菜。
9. May I take your name and phone number? 我能留下你的名字和联系方式吗?
10. We look forward to seeing you and tonight. 我们期待你和Samantha今晚的到来。
4. Can I take your coats? 我来为你们拿外 衣,好吗?
-
5
5. Here is your table. Is it OK? 这是你们的桌子,可以吗?
6. I’m sorry, they were booked in advance. How about on the terrace? 对不起,靠窗的桌子事先订出去了。
Chapter 1 Restaurant Operation 餐厅运作 Unit 1 Restaurant Operation 1. Director of Food and Beverage
餐饮部总监
2. Food and Beverage Manager 餐饮部经理 3. Food and Beverage Manager Assistant
in spicy soup. 这道菜叫作“水煮鱼”。就是香辣汤煮鱼片。
3. Stir-fried green beans are called “si ji dou”. That dish is very popular. “四季豆”,就是炒青豆。这道菜很多人点。
4. I can also recommend a stir-fried tofu dish called “jia chang dou fu”. It’s a home-style tofu dish with some vegetables. 我还可以给您推荐一道“家常豆腐”。这是一道由豆 腐和其他蔬菜一起烧的家常菜。
人民大2024酒店英语 课件Orientation of Front Office
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Sections and the responsibilities
All comments and requests will be logged and used to continuously improve various areas, after sorting and analyzing the gathered information. The Guest Service Agent will take personal responsibility to respond to any other request a guest might have.
Sections and the responsibilities
Specially trained Guest Service Agents handle personal guest service calls, from requests for late check-out to extra towels, making it more convenient for guests to have only one point of service contact. Every guestroom has a speed-button on the telephone for direct access to Guest Service Center, who will immediately and efficiently expedite the requests with the help from relevant departments and personally follow up that the request has been met to the guest’s full satisfaction.
酒店英语一ppt
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Concierge services
The Concierge can assist with any requests or information you may need during your stay
04
Hotel Catering English
Western Restaurant English
Chinese Restaurant English
Recommended dishes: Familiar with the dishes on the menu, able to recommend suitable dishes based on the customer's taste and needs, and provide corresponding introductions and explanations.
Ordering service: Familiar with the dishes on the menu, able to accurately describe the characteristics and flavors of each dish, and provide ordering suggestions.
Express checkout
The front desk staff should be able to handle express checkout to ensure a smooth and effective process for guests in a timely manner
Hotel English 1
CATALOGUE
目录
Basic knowledge of hotel English Hotel front desk English Hotel Room English Hotel Catering English English for other hotel services
The Concierge can assist with any requests or information you may need during your stay
04
Hotel Catering English
Western Restaurant English
Chinese Restaurant English
Recommended dishes: Familiar with the dishes on the menu, able to recommend suitable dishes based on the customer's taste and needs, and provide corresponding introductions and explanations.
Ordering service: Familiar with the dishes on the menu, able to accurately describe the characteristics and flavors of each dish, and provide ordering suggestions.
Express checkout
The front desk staff should be able to handle express checkout to ensure a smooth and effective process for guests in a timely manner
Hotel English 1
CATALOGUE
目录
Basic knowledge of hotel English Hotel front desk English Hotel Room English Hotel Catering English English for other hotel services
酒店英语(课堂PPT)
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在招呼客人时,最好说“Excuse me, Sir(Ms)”, 不要直接 称呼Mr.或Ms. 至于称呼小孩,可以直接使用Exห้องสมุดไป่ตู้use me,
但是不可以直接称呼boy或girl.
.
4
基本待客英语
• 基本句型
➢ May I ...? ➢ Could you ...? ➢ Would you ... ? ➢ Shall I ... ?
.
11
回答
• 要麻烦客人或是拒绝客人的要求
I am afraid I can’t do that. Excuse me, sir. Please let me pass.
• 道歉
I am very sorry for the delay. I am very sorry for the inconvenience. I would like to apologize for the mistake.
Shall I draw the curtains? Shall I draw you a map? Shall I make the reservation for you?
.
9
招呼语
• Good morning. 中午之前 • Good afternoon. 中午至下午六点以前 • Good evening. 下午六点过后
hotelbusinessenglishhotelbusiness在酒店里所使用的英语会话基本上是属于商业英语与日常生活会话中所使用的英语略有不同较注重礼节
酒店英语
English for Hotel Business
.
1
概述
在酒店里所使用的英语会话,基 本上是属于商业英语,与日常 生活会话中所使用的英语略有 不同,较注重礼节。
酒店场景英语表达PPT课件
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About hotels and
restaurants 2020/2/16
1
酒店预定
2020/2/16
2
Key Words
目的地: destination 酒店预定: hotel reservation/book a hotel 入住日期: check-in date/ arrival date 退房日期: check-out time 出行类型: travel type 差旅: business travel
办理退房:CHECK OUT
房间内没有消费。No consumption in my room.
我只喝了一瓶水。I just drank a bottle of water.
我可以使用银联卡付款吗?Shall i use union pay?
稍等,我房间里落下了一个移动电源。 Wait a second,I left my mobile power in my room.
I want a room which can connect the wifi. 我想 要一个可以连接无线网络的房间。
I prefer a non-smoking room. 我更倾向于无烟房间。
Please arrange us a sea view room. 请为我们安排一个海景房。
2020/2/16
9
Restaurants
2020/2/16
10
对话练习 ROOMRESERVATIONS
A:Advance Reservations.Can I help you?
B:Yes,I'd like to book a single room with a bath from the afternoon of October 4 to the morning of October 10.
restaurants 2020/2/16
1
酒店预定
2020/2/16
2
Key Words
目的地: destination 酒店预定: hotel reservation/book a hotel 入住日期: check-in date/ arrival date 退房日期: check-out time 出行类型: travel type 差旅: business travel
办理退房:CHECK OUT
房间内没有消费。No consumption in my room.
我只喝了一瓶水。I just drank a bottle of water.
我可以使用银联卡付款吗?Shall i use union pay?
稍等,我房间里落下了一个移动电源。 Wait a second,I left my mobile power in my room.
I want a room which can connect the wifi. 我想 要一个可以连接无线网络的房间。
I prefer a non-smoking room. 我更倾向于无烟房间。
Please arrange us a sea view room. 请为我们安排一个海景房。
2020/2/16
9
Restaurants
2020/2/16
10
对话练习 ROOMRESERVATIONS
A:Advance Reservations.Can I help you?
B:Yes,I'd like to book a single room with a bath from the afternoon of October 4 to the morning of October 10.
特色酒店英语PPT(完整版)
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hotel" is the world's only built
hotel with salt.
玻利维亚的盐宫旅馆
• Pyrrha figure, the top of the mountain hotel was built in
1890, is located under the mountain, only through the most steep rack rail in the world.The hotel has the charm of ancient, and to provide all kinds of food and modern facilities. • 皮拉图斯山顶酒店建于1890年, 坐落在山峰之下,只能通过世界 上最陡峭的齿轨铁路抵达。该酒 店有着古老的魅力,并且提供各 色美食和现代设施。
white chocolate, chocolate underwear also take a chocolate ice cream, it is Karl young male pet Baptiste Giabiconi
• 时尚凯撒大帝卡尔·拉格斐 Karl Lagerfeld曾为Magnum 设计过一个巧克力雪糕酒 店套房。 床上那个只穿白 色巧克力内裤的巧克力小 人,还拿着一根巧克力冰 激凌,正是karl的年轻男 宠Baptiste Giabiconi
瑞士的皮拉图斯山顶酒店
巧克力雪糕店套房
Fashion Julius Caesar Karl Lagerfeld Karl unabashed Lagerfeld has been designed
for Magnum a chocolate ice cream hotel suite.Bed that only wear
酒店英语-At-the-hotelppt课件
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breakfast voucher 早餐券
1 New words & notes
key card 钥匙卡
1 New words & notes
American Express 美国运通卡
1 New words & notes
room service 客房送餐服务
1 New words & notes
turn-down service 铺床服务 room maid 酒店打扫人员
1 New words & notes
laundry service 洗衣服务
1 New words & notes
laundry bag 洗Байду номын сангаас袋
1 New words & notes
sofa bed 沙发床
1 New words & notes
bath 浴室
buffet restaurant 自助餐厅
Dialog reading(1)
Read dialog 1 and try to find out the questions Wang Mei asks when she reserves the hotel rooms.
Dialog reading(1)
❖ How can we find the hotel after we arrive?
A local guide will be meeting you at the airport and there will be a car or shuttle bus pick-up service, which is free of charge.
1 New words & notes
key card 钥匙卡
1 New words & notes
American Express 美国运通卡
1 New words & notes
room service 客房送餐服务
1 New words & notes
turn-down service 铺床服务 room maid 酒店打扫人员
1 New words & notes
laundry service 洗衣服务
1 New words & notes
laundry bag 洗Байду номын сангаас袋
1 New words & notes
sofa bed 沙发床
1 New words & notes
bath 浴室
buffet restaurant 自助餐厅
Dialog reading(1)
Read dialog 1 and try to find out the questions Wang Mei asks when she reserves the hotel rooms.
Dialog reading(1)
❖ How can we find the hotel after we arrive?
A local guide will be meeting you at the airport and there will be a car or shuttle bus pick-up service, which is free of charge.
酒店英语PPT课件
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Hotel
《酒店 英语》 English
1
Unit Ten Booking a Table
2
Booking a Table
I Discovering Language
3
Read and Explore
I. Discovering Language
Read the following, pay Байду номын сангаасttention to the sound-linking:
2.What are the main tasks for the food and beverage department? How the activities can be divided?
3. What is the major activity of the most hotels? Why does it say that the services in food and drink are very important?
preliminary adj. 初步的
sanitation n.卫生
account for 占…比重
proportion n.比例
sales outlets 销售渠道
lounge bars 休闲酒吧
6
Introduction
Even though the sleeping rooms provide the major source of income for a hotel, a quality food and beverage operation is often at the heart of various types of hotels. The food and beverage department is a very important division in a hotel. It is often one of the foremost income earners for the hotel, which can account for two fifth to one half of a hotel’s profit.
《酒店 英语》 English
1
Unit Ten Booking a Table
2
Booking a Table
I Discovering Language
3
Read and Explore
I. Discovering Language
Read the following, pay Байду номын сангаасttention to the sound-linking:
2.What are the main tasks for the food and beverage department? How the activities can be divided?
3. What is the major activity of the most hotels? Why does it say that the services in food and drink are very important?
preliminary adj. 初步的
sanitation n.卫生
account for 占…比重
proportion n.比例
sales outlets 销售渠道
lounge bars 休闲酒吧
6
Introduction
Even though the sleeping rooms provide the major source of income for a hotel, a quality food and beverage operation is often at the heart of various types of hotels. The food and beverage department is a very important division in a hotel. It is often one of the foremost income earners for the hotel, which can account for two fifth to one half of a hotel’s profit.
酒店英语PPT课件
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12
• 让我看一下预定单 • Let me check the reservation list. • 您打算这住几晚? • How long do you intend/plan to
stay at this/our hotel? • 您房间号是多少? • What is your room number, sir?
• What’s the charge for a single room per night?
• How much do you charge for a single room per night?
11
你能告诉我您的姓名吗?
• Could you give me your name, please? • May I have your name, sir (madam)? • Could I have your name, please? • What’s the name, sir?
一下信息页。 • I need your signature here , please? • 我需要您在这签字
15
CHECK OUT
• The rent of your room will be paid by your host company while extra services should be at your expense.
酒店英语培训
1
酒店分类
• 商业性酒店 • Commercial Hotel • 长住型酒店 • Resident Hotel • 度假型酒店 • Resort Hotel • 会议型酒店 • Convention Hotel • 赌场酒店 • Casino Hotel
• 一星级酒店 • One-star Hotel • 二星级酒店 • Two-star Hotel • 三星级酒店 • Three-star Hotel • 四星级酒店 • Four-star Hotel • 五星级酒店 • Five-star Hotel
• 让我看一下预定单 • Let me check the reservation list. • 您打算这住几晚? • How long do you intend/plan to
stay at this/our hotel? • 您房间号是多少? • What is your room number, sir?
• What’s the charge for a single room per night?
• How much do you charge for a single room per night?
11
你能告诉我您的姓名吗?
• Could you give me your name, please? • May I have your name, sir (madam)? • Could I have your name, please? • What’s the name, sir?
一下信息页。 • I need your signature here , please? • 我需要您在这签字
15
CHECK OUT
• The rent of your room will be paid by your host company while extra services should be at your expense.
酒店英语培训
1
酒店分类
• 商业性酒店 • Commercial Hotel • 长住型酒店 • Resident Hotel • 度假型酒店 • Resort Hotel • 会议型酒店 • Convention Hotel • 赌场酒店 • Casino Hotel
• 一星级酒店 • One-star Hotel • 二星级酒店 • Two-star Hotel • 三星级酒店 • Three-star Hotel • 四星级酒店 • Four-star Hotel • 五星级酒店 • Five-star Hotel
《酒店英语》课件
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提供客房服务和解决问题
学习如何提供满意的客房服务和解决客人遇到的问题,让客人感到宾至如归。
客房清洁
及时清洁客房,更换床单、毛 巾等,并保持整洁有序。
解决问题
灵活应对客人的需求和问题, 积极解决并提供满意的解决方 案。
个性化服务
根据客人需求提供个性化的服 务,比如额外的床垫、升级客 房等。
酒店设施和设备介绍
1 问候客人
使用友好的语言和表情向客人问候并提供帮助。
2 解答问题
倾听客人问题并提供准确的解答和指导。
3 处理投诉
冷静并专业地处理客人的投诉,解决问题并恢复客人对酒店的满意度。
总结和复习
本课程回顾了酒店英语的重要性,常用词汇与短语,房间预订和办理入住手 续,提供客房服务和解决问题,酒店设施和设备介绍,与客人交流等内容。 请务必复习并运用所学知识提升您的酒店英语能力。
常用酒店英语词汇与短语
学习一些常用的酒店英语词汇和短语,可以帮助您在工作中更流畅地与客人进行沟通。
Reception Desk
前台接待处,是客人办理入住和退房手续的地方。
Housekeeping
客房服务部,负责清洁客房和提供客房服务。
Room Service
客房服务,提供在客房内就餐和其他服务。
Concierge
《酒店英语》PPT课件
欢迎来到《酒店英语》PPT课件!通过本课程,您将学习到酒店英语的重要性, 常用词汇与短语,预定房间和办理入住手续,提供客房服务和解决问题,酒 店设施和设备介绍,与客人交流等场景,并进行总结和复习。
酒店英语的重要性
学习酒店英语能够帮助您与全球来宾更好地沟通和交流,提升工作效率,增强职业竞争力。
跨文化交流
酒店英语-unit-1PPT课件
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/v/b/90634278-1598523020.html /programs/view/1s4dtuQ76Ys/
2
Content
Dialogues Useful Drills Tips Exercises
3
Dialogues
10
Translation
Dialogues
Dialogue 2
J: May I see your passport, please? S: Oh, yes, I’m going to fill in the registration form right now. Can I book a single room for my friend as he will arrive in Beijing tomorrow morning? J: Sure. Here is the form for reservations. Would you mind filling in this form and paying one hundred Yuan in advance for him? S: All right. Here is one hundred Yuan. J: Thank you. Here is a receipt for paying in advance. Please keep it.
4
Dialogues
Background Information 二、 预订登记要素
客户基本信息
客户要求
客人姓名 登记编号 联系电话 联系地址 入住人数 入住时间
Guest Name Code Telephone Number Address Number of Guests Occupation Time
2
Content
Dialogues Useful Drills Tips Exercises
3
Dialogues
10
Translation
Dialogues
Dialogue 2
J: May I see your passport, please? S: Oh, yes, I’m going to fill in the registration form right now. Can I book a single room for my friend as he will arrive in Beijing tomorrow morning? J: Sure. Here is the form for reservations. Would you mind filling in this form and paying one hundred Yuan in advance for him? S: All right. Here is one hundred Yuan. J: Thank you. Here is a receipt for paying in advance. Please keep it.
4
Dialogues
Background Information 二、 预订登记要素
客户基本信息
客户要求
客人姓名 登记编号 联系电话 联系地址 入住人数 入住时间
Guest Name Code Telephone Number Address Number of Guests Occupation Time
酒店餐饮英语ppt
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03
English names and descriptions of various diseases
Appetizers and soups
Soup of the Day
A seasonal soup made with fresh ingredients, preserved with a side of crisis bread
Fruit Salad
A mix of fresh fruits, such as apples, oranges, bananas, and grapes, preserved with a light dressing
Cheesecake
A rich and creamy Cheesecake topped with fresh fruit or a fruit computer, preserved with a Graham cracker rust
Creating a dining atmosphere
01
The lighting in the restaurant should be adjusted to create the desired mood, which is integral and romantic or bright and cherry
Pasta Primavera
A classic Italian dish of fresh Pasta tossed with a variety of preserved vegetables in a light cream sauce
Risotto
An Italian rice dish cooked in brown and enriched with cheese, often served with meat or vegetables
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2
Pair work. Decide which sentences are spoken by the bellman B, which by the guest G. Then, arrange the sentences to make a good conversation.
Waiter : Good evening, sir and madam. Have you made
Waiter: How many people are in you party? Four Guest: ______.
Waiter: Would you like to sit in the smoking or non-smoking
area, sir?
Guest: Non-smoking. This way, please (Guiding) Is this table OK? Waiter:________________. Guest: This is fine. ____________ Thank you
Hotel English 酒店英语视听说
Video II
1
In the Restaurant
Fill in the blanks with the words you hear.
Waiter: Good evening, sir. Welcome to Minshan Restaurant. May I help you ______________ Guest: My friends and I want to have dinner here. reservation ? Waiter: Do you have a ____________ Guest: No, I’m afraid not.
Hotel English 酒店英语视听说
Listening II
1
Role-play the dialogue with your partner.
Hotel English 酒店英语视听说
Listening II
2
Pair work. Decide which sentences are spoken by the waiter W, which by the guest G. Ten arrange the sentences to make a conversation.
Байду номын сангаас
Warming up
2
Fill in the blanks with suitable words.
table 1. A guest comes to a restaurant. He wants to get a _________ by the window. 2. When a guest is ready to order, the waiter should bring the menu _________ to him. fork 3. When we have western food, we should use a _________ knife and _________. glass 4. Please give me a _________ of milk.
Guest: Yes, thank you.
Hotel English 酒店英语视听说
Listening I
1
Role-play the dialogue with your partner.
Hotel English 酒店英语视听说
Listening I
2
Fill in the blanks with proper expressions.
Video I
In the Restaurant
When a guest arrives at the restaurant, a waitress greets him.
Hotel English 酒店英语视听说
Video I
2
In the Restaurant
Watch the video again and tick the words and expressions you hear.
nice to see you.
reservation
prefer to Follow me. menu
for 9:00 p.m. you are welcome.
This way.
will this table be all right?
Hotel English 酒店英语视听说
Video II
W G
Yes, we have. My name is James, Henry James. It’s great. I like it very much. Would you like this table?
Hotel English 酒店英语视听说
G W
Listening II
Good afternoon sir. Waiter: _______________,
Guest: Good afternoon. Do you have a table for three?
How about that table near the window? Waiter: Yes, sir. ___________ Guest: That is fine. Thanks. Come with me. please Waiter: _______________,
Hotel English
酒店英语视听说
Hotel English 酒店英语视听说
Unit 1 Welcoming Guests
Hotel English 酒店英语视听说
Warming up
1
Look and match.
bowl
knife
table cloth
menu
Hotel English 酒店英语视听说
Hotel English 酒店英语视听说
Video I
In the Restaurant
New Words and Expressions
follow
v.
跟随
v.
prefer
更喜欢
n.
menu
菜单
Hotel English 酒店英语视听说
Video I
In the Restaurant
When a guest arrives at the restaurant, a waitress greets him.
Non-smoking area.
Hotel English 酒店英语视听说
Listening I
A waiter greets a guest at the gate of the restaurant.
Waiter: Good afternoon, madam. Table for two?
Guest: No. A table for three, please. Waiter: Come with me, please. Guest: Oh, no, we’d like a table in the corner. Waiter: All right. Would you like to take this one?
a reservation?
Guest: Yes, we have. My name is James, Henry James. Waiter : Oh, yes, Mr. James. We have reserved a table for
two by the window for you. Please come this way.
Oh, yes, Mr. James. We have reserved a table for two by the window for you. Please come this way.
W
Thank you.
reservation?
G
Good evening, sir and madam. Have you made a
Hotel English 酒店英语视听说
Video I
1
In the Restaurant
Decide true (T) or false (F).
2. The guest is called Mr. Green.
( F)
3.The guest comes to the restaurant to have lunch. ( F )
4.The guest has got a reservation.
5.The guest would like to sit by the window. 6.The waitress is very polite to the guest.
(T)
( T) ( F)
Hotel English 酒店英语视听说
Discussion
1.One male guest comes to your restaurant in the morning, you should say to him:
1. What’s the name of the restaurant?
Minshan Restaurant.
2. Did the guests have a reservation?
No.
3.How many persons are in the party?
FOUR
4.Which area does the guest want to sit, the smoking or non-smoking area(非吸烟区)?
Pair work. Decide which sentences are spoken by the bellman B, which by the guest G. Then, arrange the sentences to make a good conversation.
Waiter : Good evening, sir and madam. Have you made
Waiter: How many people are in you party? Four Guest: ______.
Waiter: Would you like to sit in the smoking or non-smoking
area, sir?
Guest: Non-smoking. This way, please (Guiding) Is this table OK? Waiter:________________. Guest: This is fine. ____________ Thank you
Hotel English 酒店英语视听说
Video II
1
In the Restaurant
Fill in the blanks with the words you hear.
Waiter: Good evening, sir. Welcome to Minshan Restaurant. May I help you ______________ Guest: My friends and I want to have dinner here. reservation ? Waiter: Do you have a ____________ Guest: No, I’m afraid not.
Hotel English 酒店英语视听说
Listening II
1
Role-play the dialogue with your partner.
Hotel English 酒店英语视听说
Listening II
2
Pair work. Decide which sentences are spoken by the waiter W, which by the guest G. Ten arrange the sentences to make a conversation.
Байду номын сангаас
Warming up
2
Fill in the blanks with suitable words.
table 1. A guest comes to a restaurant. He wants to get a _________ by the window. 2. When a guest is ready to order, the waiter should bring the menu _________ to him. fork 3. When we have western food, we should use a _________ knife and _________. glass 4. Please give me a _________ of milk.
Guest: Yes, thank you.
Hotel English 酒店英语视听说
Listening I
1
Role-play the dialogue with your partner.
Hotel English 酒店英语视听说
Listening I
2
Fill in the blanks with proper expressions.
Video I
In the Restaurant
When a guest arrives at the restaurant, a waitress greets him.
Hotel English 酒店英语视听说
Video I
2
In the Restaurant
Watch the video again and tick the words and expressions you hear.
nice to see you.
reservation
prefer to Follow me. menu
for 9:00 p.m. you are welcome.
This way.
will this table be all right?
Hotel English 酒店英语视听说
Video II
W G
Yes, we have. My name is James, Henry James. It’s great. I like it very much. Would you like this table?
Hotel English 酒店英语视听说
G W
Listening II
Good afternoon sir. Waiter: _______________,
Guest: Good afternoon. Do you have a table for three?
How about that table near the window? Waiter: Yes, sir. ___________ Guest: That is fine. Thanks. Come with me. please Waiter: _______________,
Hotel English
酒店英语视听说
Hotel English 酒店英语视听说
Unit 1 Welcoming Guests
Hotel English 酒店英语视听说
Warming up
1
Look and match.
bowl
knife
table cloth
menu
Hotel English 酒店英语视听说
Hotel English 酒店英语视听说
Video I
In the Restaurant
New Words and Expressions
follow
v.
跟随
v.
prefer
更喜欢
n.
menu
菜单
Hotel English 酒店英语视听说
Video I
In the Restaurant
When a guest arrives at the restaurant, a waitress greets him.
Non-smoking area.
Hotel English 酒店英语视听说
Listening I
A waiter greets a guest at the gate of the restaurant.
Waiter: Good afternoon, madam. Table for two?
Guest: No. A table for three, please. Waiter: Come with me, please. Guest: Oh, no, we’d like a table in the corner. Waiter: All right. Would you like to take this one?
a reservation?
Guest: Yes, we have. My name is James, Henry James. Waiter : Oh, yes, Mr. James. We have reserved a table for
two by the window for you. Please come this way.
Oh, yes, Mr. James. We have reserved a table for two by the window for you. Please come this way.
W
Thank you.
reservation?
G
Good evening, sir and madam. Have you made a
Hotel English 酒店英语视听说
Video I
1
In the Restaurant
Decide true (T) or false (F).
2. The guest is called Mr. Green.
( F)
3.The guest comes to the restaurant to have lunch. ( F )
4.The guest has got a reservation.
5.The guest would like to sit by the window. 6.The waitress is very polite to the guest.
(T)
( T) ( F)
Hotel English 酒店英语视听说
Discussion
1.One male guest comes to your restaurant in the morning, you should say to him:
1. What’s the name of the restaurant?
Minshan Restaurant.
2. Did the guests have a reservation?
No.
3.How many persons are in the party?
FOUR
4.Which area does the guest want to sit, the smoking or non-smoking area(非吸烟区)?