商务英语复习PPT培训资料
商务酒店基础英语培训PPT模板
汇报人:某某某
部门:某某部
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LOGO
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我抱歉。/我向你道歉。
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APOLOGIES 致歉与答复
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致歉与答复
道歉的答复: That’s all right. 这没什么。 That’s/It’s OK. 没事。 It doesn’t matter. 没关系。 Never mind. 不要紧,没关系。 Let’s forget it./Forget about it./Forget
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8. 免费For free/free
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客人退房
DIANJITIANJIZHUAYOWENZINER
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CHECK OUT 退房
输入你的标题 01
详细内容……点击输入本栏的 具体文字,简明扼要的说明 分项内容,此为概念图解。
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suites in our hotel. 我们有单间、双人间、套间和豪华套间。
What kind of room would you like/prefer? A single room or a
double room? 您需要哪种房间?单人房还是双人房?
客人: I want a single room with window. 单人间,有窗户
Don’t mention it. 何足挂齿。
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It’s very kind of you./You are so kind. 您真客气。
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THANKS 感谢与回答
2024年商务英语培训资料
Clear purpose
At the beginning of the letter, clarify the purpose of the letter so that the recipient can quickly understand the main idea of the letter.
• Marketing: including market research, advertising, sales strategies, etc., requires the use of business English for market promotion and brand promotion.
Punctuality and punctuality
Respect level
Strictly adhere to the meeting and agreed time to demonstrate your integrity and reliability.
Understand and respect the hierarchical systems of different countries and regions to avoid unnecessary misunderstandings or conflicts.
02 Business English communication skills
Principles of Effective Business Communication
商务英语学习PPT课件
即期付款交单 D/P at sight
buyer is presented the draft.
远期付款交单
D/P
after
sight
The buyer will pay the draft amount a specified
number of days after the
可编辑ppt
draft is presented a1n7d
汇付的四个当事人:
⑴汇款人(进口人)( Remitter/Importer) ⑵收款人(出口人)(Payee/Exporter) ⑶汇出行(进口地银行)(Remitting Bank/ Importer’s Bank)
⑷汇入行(出口地银行)(Paying Bank/ Exporter’s Bank)
在预付货款的情况下,进口商为避免货款两空,要求 解付行解付货款时,收款人必须提供某些指定单据。
汇付条款 应明确汇付时间、汇付方法和金额
可编辑ppt
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二、托收(Collection)
(一)含义
• 根据国际商会《托收统一规则》(URC522)的规定:
托收是指由收到托收指示的银行,根据所收到 的指示处理金融票据和商业单据,以便取得付款或 承兑。
收款人 (出口商) (Payee)
填写信
⑴
⑵
汇委托
信
出
书,连
汇
具
同货款
申
回
交付汇
请
执
出行
出具“信汇 通知书”
信汇通知书或 支付通知书
汇出行
⑶以信函方式指示付款
(Remitting Bank) ⑹寄交“付迄收据”
⑸ ⑷出 通具 知收 取款 款收
商务英语培训第一讲
3.可介绍他人的具体信息
比如 你可以介绍你公司的总经理
“This is Mr. John Williams, General manager of our company. He has been loyally serving the company for more than 20 years and made great contributions to its development and success.”
• 请原谅,您是从纽约来的汤普森先生吗?
无忧PPT整理发布
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第一讲:Meeting and Greeting People
无忧PPT整理发布
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第一讲:Meeting and Greeting People
无忧PPT整理发布
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第一讲:Meeting and Greeting People
How nice to see you! 很高兴见到你!
I'm very glad to meet you. 很高兴遇见你。
无忧PPT整理发布
Fine, thanks. 很好,谢谢。
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第一讲:Meeting and Greeting People
句型 2:自我介绍
• May I introduce myself? I'm——. 我来自我介绍一下,我叫—— • Let me introduce myself. I'm——. 我来自我介绍一下,我是—— • How do you do, my name is——. 你好,我是—— • Mr. White,please allow me to introduce myself. 怀特先生,请允许我自
商务英语BusinessEnglishPPT
首席执行官 首席运营官 首席财务官(财务经理) 首席营销官(市场总监) 首席技术官(总工程师) 首席信息官 总裁 总经理 采购/销售经理
Work Vocabulary
管理本部 营销本部 海外营销部 二部 四部 八部 十三部 十五部 十六部 十七部 汽车工程研究院 汽车产业群采购处
Administration Division Marketing Division Overseas Marketing Division Division Two (Li-ion Battery) Division Four(LCD/LCM) Division Eight Division Thirteen Division Fifteen Division Sixteen Division Seventeen Auto Engineering Research Institute Auto Unit Purchasing Division
Answering the phone
❖ Good morning/ afternoon/ evening, BYD company, Kathy speaking.
❖ Could I speak to your sales manager?/ Can you put me through to your sourcing manager?
number or the person’s name. Then I couldn’t help.
Useful Expressions:
Answering the phone
❖ Hold the line, please. I'll get an English speaker.
❖ I'm sorry, I don't speak English well. I'll have an English speaker call you back later. May I have your name and telephone number
剑桥商务英语教程ppt课件精选全文
greeting. 她兴高采烈地打招呼欢迎我们。
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ppt课件
TWO KINDS OF GREETINGS
1)Formal/Informal 2)Greeting by words/Greeting
Good morning
before 12am
Good afternoon between 12am to 5pm
Good evening
after 5pm
Good night when leaving at night or going to bed
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ppt课件
UNSPOKEN GREETINGS
ppt课件
Unit 1
Greetings and Introductions
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ppt课件
LEARNING OBJECTIVES :
How to make introductions? 1)How to introduce yourself? 2)How to introduce others? How to greet people when you
Between friends you can add dude(/dju:d/小伙 子)/man, etc. to the end
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ppt课件
How are you? -- Pretty good. -- Fine, thank you. -- Nothing much. / Nothing special.
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ppt课件
Miss. 小姐,用作未婚女子姓名之前 Mrs. 夫人, 太太 Ms. 女士, 用在婚姻状况不明的女子姓
《商务英语课件》培训PPT
公司 协议 谈判 项目
企业 合同 会谈 计划
商务英语表达
常用短语
Could you please send me the latest sales report?
Let's schedule a meeting for next week.
习惯用语
It's time to think outside the box.
Let's get down to business.
商务谚语
A bird in the hand is worth two in the bush.
Action speaks louder than words.
Байду номын сангаас
商务英语写作
报告写作
学习如何撰写专业的商务报告。
电子邮件
掌握商务电子邮件的格式和写作 技巧。
学习商务场合的礼仪行为, 提高职业形象。
3 国际商务
了解不同国家的商务实践和文化特点。
提高商务沟通能力的最佳实践
阅读商务材料
每天阅读商务新闻和文章, 增加词汇量和理解能力。
参加商务活动
参加会议、培训和社交活动, 扩展人脉和经验。
练习口语
与英语母语人士进行实践对 话,提高口语表达能力。
商务信函
了解商务信函的常见写作规范。
商务英语口语
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会议技巧
学习主持会议的技巧和流程。
演示技巧
2
掌握制作有效演示文稿的技巧。
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谈判技巧
了解商务谈判的策略和技巧。
商务英语听力理解
提高商务英语听力能力,加强理解和沟通能力。
商务英语文化意识
1 跨文化交流
商务英语口语ppt课件
高频通用词汇
❖ Director 厂长、主任、所长、部长 ❖ Division manager 科长 ❖ Chief engineer 总工程师、轮机长[,endʒi'niə] ❖ Engineer 工程师 ❖ Technician 技术员[tek'niʃən] ❖ Head of group 组长 ❖ Foreman 工长、领班['fɔ:mən] ❖ Inspector 检验员[in'spektə] ❖ 领读5遍,选一列学员依次读。要求学员课下背下单词。
❖ The girl was moved, but somebody told her “don’t forget HIJK!” “He is just kidding.”
❖ The girl responded: It doesn’t matter whether he lied to me. There is “LMNOP”. Love must need our patience.
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Greetings
❖遇到熟人
▪ Haven’t seen you for ages/some time. 太久不见了。 ▪ How have you been(doing)? 最近怎么样? ▪ Hey, man. How’s it going? ▪ How are you getting on/making out?
❖ Would you mind me opening the window? 你介意我开窗 户吗?
❖
标识英语
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Dialogue1 初次见面
场景一:Edward船东来涂装厂房看船体喷涂进度。
❖ A:Are you Edward Green? 你是Edward Green 先生么? ❖ B: Yes,I am. 是的。 ❖ A: How do you do? I’m Yuanfei Chen, foreman of painting center.
商务英语基础ppt课件
Starting BusinesBusiness English Certificate(BEC) 剑桥商务英语证书是剑桥系列考试中 专为学习者提供的国际商务英语资格 证书考试,考察真实工作环境中英语 交流能力,被欧洲乃至全球众多教育 机构、企业认可,将其作为入学考试 或招聘录用的英语语言水平要求。
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Word check
•Company structure
•公司架构
•A report to B •A向B汇报 •Boardroom •董事会会议室
•A range of products •一系列产品
•R&D workshop •研发部车间
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Word check
• Existing • 现有的,现存的 • Product range • 产品系列/类别 • Prototype • 原型,样品(特指没上市的样品)
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Notes:
• 1. It is not common to use titles (Mr., Mrs., Dr., etc.) when referring to yourself. However, it is polite to use titles with others in formal situations, unless they give you permission to do otherwise. Examples:
4.Q:What is the very new product at Bibury Systems?
A:A voice-actived electronic toy---Big Boss.
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Language summary:
英语商务英语PPT资料)
一、英汉品牌名称的差异分析由于英汉两种语言及其所处文化的差异,英汉品牌名称主要有两个方面差异:一是取材来源的不同;二是音节数目的不同。
1.英汉品牌名称的取材来源不同品牌名称的取材来源一般分为普通名词、专用名词、缩略词和杜撰的词汇。
英汉商品的品牌名称都使用普通名词,但在专用名词的使用上表现为不同的倾向,即:英语品牌名称倾向于使用人名,较少使用地名,而汉语品牌倾向于使用地名,尤以名胜风景地名居多。
目前中国较著名的品牌名称中,取材于人名的虽然有一些,如:“张小泉”(剪刀)、“李宁”(运动服),但所占比例很小。
而取材于地名的汉语品牌名称比比皆是。
如:“北京”(吉普)、“青岛”(啤酒)、“九华山”(啤酒)等等。
相比较而言,英语品牌名称中,取材于人名的,尤其是公司创始人或产品的发明者名字的品牌名称非常多,取材于地名的商标品牌名称较少。
如“Goodyear”是为纪念硫化橡胶发明人Charles Goodyear给一种轮胎起的品牌名称。
“Boeing”(飞机)取自于该飞机创始人William Edward Boeing的名字。
究其根源,由于儒教的影响,中国文化重视个体与周围群体的协调关系,强调群体观念,不提倡个人主义。
所以中国人给产品确定品牌名称时,常常自觉或不自觉地选用地名,尤其是自然景观名称,而使用人名的却寥寥无几,使用人名作为品牌名称有标榜自我之嫌。
与中国文化观念相反,西方文化侧重于个人主义,强调个人价值的实现。
对于英美人来说,使用人名作为品牌名称,突出了个人价值,也更有效地保证商标品牌的独占性,使其不易假冒、模仿。
其次,英语品牌常使用杜撰的词汇,突出语音,如“Kodak”(胶卷)、“Pepsi”(饮料);汉语品牌从不使用杜撰的词汇,总是利用现有词汇,并注重语义的表达,主要原因在于英语文字是完全依据语音的任意性符号,音素组合的任意程度很大,对语义表达的依赖性很小。
而汉语文字的理据性很强,对语义表达的依赖性很强,在词的组合构造中产生对词的语义限制。
商务英语学习ppt课件
• personal cheque
• blank cheque
精选ppt
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fingertip
• the end of your finger, that is furthest away from your hand • She touched his cheek gently with her fingertips.
Banking
• bad debt • bank account • bank card • bank charge • bank clerks • banker • bank holiday • bank loan • bank manager • banknote
• bank statement • bank teller • bank transfer • blank cheque • bounce (cheque) • cash dispenser • cashcard • cash point • central bank • cheque card • credit card
• His salary is paid in pounds sterling.
精选ppt
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BACS
• Banks Automated Clearing System • ideal for making regular automated
payments to repeat customers • helping those making more than 150
container) • The company reported a net loss of $56 million
last year. • Vernon estimates the company's net worth at
商务英语基础PPT课件
What special needs do business travelers have in a hotel? 商务旅行者对酒店有什么特殊的要求呢?
❖ When the business traveler arrives at a hotel,one of the most important things is a quick check-in and check-out.
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❖ Room service is also very important.
❖ 此外,客房服务也特别重要。
❖ Guests often stay in their rooms working and don’t have time to go out to a restaurant,so they want their meals to be served in their rooms.
10.Wake-up call _H__ 11.Garaging __J_
6.Medical help _D__ 12.Early morning teas _I__
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❖ 4. essential [ɪ‘senʃ(ə)l] n. 要素,要点
❖
a. 必要的,重要的
❖ 5. modem [‘məʊdem] n. 调制解调器
❖ 6. socket [‘sɒkɪt] n. 插座,插口
❖ 7. plug [plʌg] n. 塞子;电插头 v. 插入;接插头
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Read and decide which of the following are important for a business traveler in a
❖ 客人经常待在他们的房间里工作,没有时间去外边的 餐馆就餐,因此希望能有人把餐点送到他们的房间里。
新编剑桥商务英语初级第三版ppt课件
We’ve got a problem
4. Work in pairs
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5. Work in groups of three. Look at the case study.
Then read your role cards and follow the instructions.
JIT供应方式具有很多好处,主要有以下三个方面: 1. 零库存。用户需要多少,就供应多少。不会产生库 存,占用流动资金。 2.最大节约。用户不需求的商 品,就不用订购,可避免商品积压、过时质变等不 良品浪费,也可避免装卸、搬运以及库存等费用。 3.零废品。JIT能最大限度地限制废品流动所造成的 损失。废品只能停留在供应方,不可能配送给客户。
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提示:
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准时生产(=JIT) 介绍
just-in-time Just In Time:JIT的基本原理是以需定供。即供方根
据需方的要求(或称广告牌),按照需方需求的品种、 规格、质量、数量、时间、地点等要求,将物品配 送到指定的地点。不多送,也不少送,不早送,也 不晚送,所送物品要个个保证质量,不能有任何废 品。
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本小节学习重点: 1、熟悉相关词汇 2、学习掌握如何发现与解决问题的相关技
能 3、练习在听音和阅读过程中寻找具体信息
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2.Work in pairs. Look at each situation and identity the problem.Then brainstorm ideas to find a Poka-Yoke way of preventing the problems.P80
商务英语课件.ppt
1. Vocabulary 2. Grammar 3. Reading Comprehension 4. Major knowledge 5. Communication Ability 6. Writing Ability 7. Testing Ability 8. Other points
What I hope you to achieve:
11. availability n. available adj.
--- Tickets are available in the office. --- You are always available when I need your help.
Chapter 1: Business and Society
--- high blood pressure 高血压
--- financial pressure 财政压力
--- pressure cooker
高压锅
Chapter 1: Business and Society
❖ 9. find it easier (hard) to do sth. ❖ 动词+形式宾语it +形容詞(名词)+真正宾语
--- We find it hard to understand his idea. --- The dog found it a short cut to run through the woods.
商务英语学习完整ppt课件
.
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regulating
• the size of a nation's money supply • the availability and cost of credit • the foreign exchange value of its currency
• issuing notes to be used as legal tender • supervising the operations of the commercial
.
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picture
• verb • to imagine something by making an image
in your mind • Tom, picturing the scene, smiled. • Picture the scene - the crowds of people and
• a cheque for £200
• pay by cheque
• cash the cheque (= exchanged it for cash )
• stop the cheque (= tell the bank not to pay it ) .
• bank cheque = banker's cheque
.
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• Central banks act as the fiscal agent of the government,
• By increasing or decreasing the supply of money and credit, they affect interest rates, thereby influencing the economy.
企业商务英语口语PPT培训1
Introduction
Third-party Introduction
It’s my pleasure to introduce you to … I’d like to introduce you to … A, let me introduce you to … A, I’d like you to meet … This is … He’s in charge of…
come this way. Pls get in the back seat.
Hotel
Would you like to go to your hotel to rest and have a shower, or go to our company first?
We have reserved/booked a room for you at Rongqiao Hotel.
Greetings
关注气色
You appear well this morning. You’re in very good looks. You’re looking really good. You don’t look yourself. You have been off colour recently.
It’s a pleasure to see you here. Welcome to… Thank you for coming all this way.
Introduction
Self Introduction
Please let me introduce myself. I’m… How do you do? My name is… May I introduce myself? I’m… It’s a pleasure to make your
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✓attentiveness n.
✓殷勤、周到,关注
✓Eye contact may convey sincerity and attentiveness in Western cultures but too much eye contact may embarrass people in some Oriental cultures.
责.
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✓bring in ✓最早学到的含义是引进,吸收。还
有一层意思是“接纳,使某人任职、 就职” ✓bring in advanced technology and equipment ✓引进先进工艺和设备 ✓He was brought in last year as the direct manager. ✓他去年正式出任总经理。
Business English Review
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✓expatriate n. ✓旅居海外的,移居国外的 ✓The writer, an expatriate living
in Singapore, has studied and worked in the US. ✓作者曾在美国读书和工作,目前旅 居新加坡。
profile for the new tennis champion. ✓我上司让我给这位新网球冠军写篇 小传。
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✓acquire v. ✓原意为“获得”、“占有”,商务
英语中,表示“并购”、“收购” ✓One way of using cash was to
acquire other companies. ✓使用现金的一个办法是收购其他公
light on the mystery. ✓这项情报可能有助于查明那件疑
案。
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✓turnover n.
✓营业额,收入
✓returns n.
✓在商务英语中,可作“盈利”、
“收益”、“回报”来理解,多用 复数形式。
✓small profits and quick returns
✓薄利多销
✓在商务英语中returns还可以理解为 “退货”。
✓ persist in sth./doing sth.“坚持做某 事”。
✓ 当persist和that引导从句时,其词义发 生变化,表示“坚持说”、“反复说”
✓ He persisted that he was innocent of the crime.
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✓atmosphere n. ✓氛围、情调 ✓An atmosphere of pessimism
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✓food and accommodation ✓食宿 ✓If labour and management don't
reach an accommodation there will be a strike. ✓如果劳资双方达不成妥协, 就会发生 罢工。
3
✓profile n. ✓简介、小传、概况 ✓My boss asked me to write a
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✓exceed vt. ✓超越、胜过 ✓If your liabilities exceed your
assets, you may go bankrupt. ✓如果你所负的债超过你的资产, 你
就会破产。
14
✓lim后面需跟名词性词组。 ✓As the supply of tea is running
6
✓take on responsibility ✓承担责任 ✓I firmly believe that the SAR
Government will live up to our people's expectations and resolutely take on responsibility. ✓我深信,特区政府一定会勇敢地承担 起责任,不会辜负市民的期望。 ✓(SAR=Special Administrative Region )
short,we must limit each person to one cup. ✓由于茶水供应紧张,每人只限一杯。
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✓ insist on
✓ “坚持”,注意insist的用法,insist on/upon sth./doing sth.
✓ insist的词义与persist相近,但persist 须与介词in连用。
7
✓be accountable ✓负责 ✓常见的搭配形式是be accountable
to sb. for sth. ✓表示针对某事对某人负责 ✓He is mentally ill and cannot be
accountable for his actions. ✓他有精神病, 不能对自己的行为负
司。
5
✓take over ✓接收,接管 ✓The firm has been taken over by
an American conglomerate. ✓该公司已被美国一企业集团接管。 ✓He has taken over responsibility
for this project. ✓他接管负责这项工程。
✓注意,不要把returns和turnover
混淆。
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✓launch v. ✓开办,创办,新产品投放市场 ✓The manager has taken aback at
the news that some company had already launched the product into the market. ✓当经理得知某公司已经把该产品投 放市场时,他不禁大吃一惊。
9
✓come up with ✓想出,提供 ✓The scientists are beating their
brains trying to come up with a solution to the problem. ✓科学家正绞尽脑汁, 力求找到解决 这个问题的办法。
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✓throw light on ✓提供线索、情况;帮助弄清楚 ✓This information may throw