商务信息与沟通技术报告

contents page

Summary (2)

1. Introduction (3)

2. Decision making at strategic, tactical and operational levels in BW. (3)

2.1 internal sources (3)

2.2 external sources (4)

3. Identify and evaluat decision-making at strategic, tactical and operational levels (4)

4. Three types of information system (6)

5. Compare and contrast three data communication systems. (6)

5.1 Local area network (6)

5.2 Wide Area Network (7)

5.3 internets (7)

6. Describe three data communication systems for BW. (7)

7. Identify and evaluate three threats to security of networked information (8)

8. Identify and evaluate three ICT innovations (8)

9. References (9)

Summary

This report is written for the top management team of BW Company and aim to Identify and evaluates the role of business information in decision-making. And describe and evaluate data communication systems and new ICT innovations.

And give advice to members of the senior management team of the BW to update about the potential that modern ICT, which can play in business decision- making.

.

1. Introduction

This report deeply analyzes the influence that ICT system could bring to BW. BW could choose the suitable ICT System by analyzing the current circumstance.

2. Decision making at strategic, tactical and operational levels in BW.

2.1 internal sources

Information for decision making at strategic level: human resources demand Strategic:

The company will focus in the terms of human resources, according to the long-term consideration future strategies, like demographic trend will dramatically growth. They will appear a mount of graduate student. It is also should be consideration at least.

For tactical level: If the management teams do not understand this point the future plans. The company will become mess and the operating situation become unpredictable. The company thinks about the recent demographic situation, the graduate will relist human resources.

Operational levels:

Invited the new staff terms, the management should make the different, different level has different wage,

2.2 external sources

The external sources of BW obey development of technology.

Strategic level

In this term, the high management should considerate the technology, and which technology influence the future of the company, and influence the operational level. Using a great technology will help the operation level to compete with other company, and it is easy to deal the information and collect information.

Tactical level

In this term, the manager should import the other country system, that may spend to much money, so the manager distribution the mission to the purchase department, and contract the sellers.

Operational level

This term mission is that to using the technology to create the values for company, it should be considerate collected information.

3. Identify and evaluat decision-making at strategic, tactical and operational levels

The Executive Information Systems support decision-making

Executive Information Systems: EIS combine many features of MIS and DSS Provide top executives with immediate and easy access to information

About the factors that are critical to accomplishing an organization’s strategic