商务礼仪-英文版
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People prefer round table in the Chinese banquets. In the west, the long tables are the choice in the banquet.
In China, people like to seat around and share the plates . Chinese people value collectivism. In West, people have their own plate and eat their own food. Western people value individualism.
1. Handing business card
Observing the will and seizing the
moment. Paying attention to the order.
Being polite and standardizing the
posture.
The etiquette of exchanging business card:
If round tables are used, the seat facing the entrance is the seat of honor. The seats on the left hand side of the seat of honor are second, fourth, sixth, etc in importance, while those on the right are third, fifth, seventh and so on in importance, until they join together.
Don’t:
Stretch left hand
Handshake with another hand in the pocket
Don’t:
Handshake with water or sweat
Handshake with Excessive force
The etiquette of exchBaidu Nhomakorabeanging business card:
知识回顾 Knowledge Review
祝您成功!
The principles for shaking hands:
Man and woman, woman offers hand first. Young person and older person, older person initiates a handshake. Superior and subordinate, superior offers hand first. Teacher and student, teacher offers hand first.
A man is always introduced to a woman. A young person is always introduced to an older person. A less important person is always introduced to a more important person. A single person is always introduced to a married person.
1、Reception etiquette 2、Table manners
Making Introductions Shaking hands Exchanging business card Taking the elevator Riding
What are the rules for making introductions?
2. Accepting business card
Being modest and gentle. Reading carefully. Placing or collecting properly.
The etiquette of taking the elevator:
Hold the elevator, guest first.
Driver 1
3
2
Driver
32
1
65
4
98
7
12 11
10
16 15 14 13
Chinese table manner-seating
Western table manner-seating Difference between Chinese and Western
The seat of honor, reserved for the master of the banquet or the guest with highest status, is the one in the center facing east or facing the entrance. Those of higher position sit closer to the master of the banquet. The guests of lowest position sit furthest from the seat of honor. When a family holds a banquet, the seat of honor is for the guest with the highest status and the head of the house takes the least prominent seat.
They also think the right is honor and the left is low. In the banquet, the host and hostess sit from each other, gentleman of honor sit near the host, his Madame sit near the hostess and the others follow them. In the informal party, it follows that women is first.
Please remember:
1.Stretch right hand. 2.Stand at attention legs, upper body slightly forward. 3.Eye contact, face to have expression, showing a sincere smile. 4.Keeping about 3 seconds is appropriate for handshake.
China
West
In China: Atmosphere is lively, people like chatting
over eating. But talking and laughing loudly is not polite.
In west: People always talk with their neighbors when eating, they don’t talk loudly.
If guests are more than one, we should enter the elevator, one hand holds "open“.
Exit first enter behind.
Host
1
3 42
Driver
4
2 31
Host
1
6
5
3 42
Driver
6
5
4
2 31