《五星级酒店全套运营管理实务》行政保安部管理实务.doc

CATALOGUE

第一章行政保安部组织结构图 (1)

ORGANIZATION CHART

第二章行政保安部各岗位职责··························································2-13 POSITION RESPONSIBILITY OF E.S. DEPARTMENT

2. 1行政保安部经理岗位职责Manager...........................................2-3 2. 2行政保安部秘书岗位职责Secretary (4)

2. 3行政保安部车队长岗位职责Chief of Drivers (5)

2. 4 行政保安部主任岗位职责Supervisor.......................................6-7 2. 5保安督导岗位职责Captain............................................7-8 2. 6保安员岗位职责Security Guard..............................8-12 2. 7综合监控中心（监控员）岗位职责T.V Monitor. (13)

第三章行政保安部各岗位工作程序···················································14-33 STANDARD OPERATION PROCEDURE E.S. DEPT.

3. 1钥匙收发程序Key Management (14)

3. 2 对讲机收发程序Two-way Radio Management (15)

3. 3 接受火警电话报查工作程序Receiving Emergency Call (16)

3. 4 监控工作程序TV. Monitor (17)

3. 5 门卫工作程序Entrance Guard...........................18-20 3. 6 巡查工作程序Patrolman....................................21-22 3. 7 消防员工作程序Fire Fighter..................................23-25 3. 8 内保工作程序Internal Security Guard..............26-30 3. 9 停车场保安工作程序Parking Area Guard....................31-32 3. 10 打卡值班员工作程序Time Keeper & Checker.. (33)

第四章安全管理制度············································································34-47 SAFETY MANAGEMENT SYSTEM

4. 1 物资库房安全管理制度Warehouse (34)

4 .2物资库房消防安全管理制度Fire-control of Warehouse (35)

4. 3消防检查、维修和保养制度Inspection and Repairing .......36-37 4. 4 消防奖惩制度Reward Regulation ..............38-39 4. 5 空调机房安全管理制度Air-condition room (40)

4. 6 配电房安全管理制度Power Substation (41)

4. 7 财务部安全管理制度Finance dept. Safety (42)

4. 8 娱乐场所安全管理制度H&R dept. Safety (43)

4. 9 更衣室安全管理制度Locker (44)

4. 10 酒店捡拾物品和宾客遗留物品管理制度Lost and Found (45)

4. 11 液化石油气消防安全管理制度Gas (46)

4. 12 用火管理制度Fire Application (47)

第五章防火安全责任制度····································································48-59 FIRE PREVENTIVE REGULATION

5 .1 防火检查制度Inspecting (48)

5. 2 总机房防火安全责任制度Operator (49)

5. 3 楼层防火安全责任制度Floors and Rooms (50)

5. 4 各机房防火安全责任制度All Plant Room (51)

5. 5 配电室防火安全责任制度PDP (52)

5. 6 水泵房防火安全责任制度Pumping Room (53)

5. 7 工程部变电站安全防火制度Transformer Substation (54)

5. 8 工程部空调自控安全防火制度Air-conditioning Auto Control (55)

5. 9 工程部电梯机房安全防火制度Elevator (56)

5. 10 工程部锅炉房安全防火制度Boiler (57)

5. 11工程部材料组安全防火制度Material Unit (58)

5. 12 动力机房安全防火制度Power Room (59)

第六章消防责任···················································································60-87 FIRE-CONTROL RESPONSIBILITY

6. 1 安全委员会组成及职责Form of the Safety Committee (60)

6. 2 法定代表人消防责任Legal Representative (61)

6. 3 总经理消防责任General Manager (62)

6. 4 义务消防队组成及职责Form of the V olunteer Fireman .63-64 6. 5 行政保安部经理消防责任Manager of E.S. Dept. (65)

6. 6 行政保安部主任、督导消防责任Supervisor and Captain of E.S. Dept. (66)

6. 7 消防监控中心值班员消防责任T.V Monitor on Duty (67)

6. 8 财务部总监消防责任Financial Controller (68)

6. 9 财务部督导消防责任Financial Captain (69)

6. 10 人力资源部人事主任消防责任H.R.Dept. Personnel Supervisor (70)

6. 11 人力资源部后勤主任消防责任Rear Supervisor of H.R.dept (71)

6. 12 人力资源部后勤督导消防责任Captain of H.R.Dept. (72)

6. 13 员工餐厅员工消防责任Employee of Staff Restaurant (73)

6. 14 前厅部经理消防责任Manager of F.O. Dept (74)

6. 15 管家部经理消防责任Manager of H.K. Dept (75)

6. 16 管家部督导消防责任Captain of H.K. Dept. (76)

6. 17 餐饮部经理消防责任Manager of F&B Dept. (77)

6. 18 餐饮部督导消防责任Captain of F&B Dept. (78)

6. 19 行政总厨消防责任Executive Chef (79)

6. 20 厨师消防责任Cook (80)

6. 21 康体娱乐部经理消防责任Manager of H&R Dept. (81)

6. 22康体娱乐部督导消防责任Captain of H&R Dept. (82)

6. 23 工程部经理消防责任Manager of Eng.Dept. (83)

6. 24 工程部督导消防责任Captain of Eng.Dept. (84)

6. 25 电工消防责任Electrician (85)

6. 26 锅炉房员工消防责任Boiler (86)

6. 27 物资仓库管理员消防责任Warehouse Keeper (87)

第七章消防火灾指挥方案 (88)

FIRE FIGHTING PROCEDURE

第八章电话总机接火警后通知方案 (89)

THE PROCEDURE OF REPORT EMERGENCY CALL

第九章火灾发生时应注意的十三条事项 (90)

IN CASE OF FIRE, THIRTEEN POINTS SHOULD BE NOTICED

第十章治保安全责任书········································································91-92 SECURITY MANAGEMENT RESPONSIBILITY

第十一章运转表单

OPERATING LIST