酒店专业术语一览表
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酒店专业术语一览表
中文英文英文全称
酒店Hotel Hotel
前台Front Desk Front Desk
总服务台Front Office Front Office
客房部Housekeeping Housekeeping
预订部Reservations Reservations
餐务部F&B Dept. Food and Beverage
人事部Personnel Personnel
工程部Engineering Engineering
维修部Repair and Maintenance Repair and Maintenance
销售部Sales Sales
宴会部Banquets Banquets
财务部Accounting Accounting
办公室Office Office
商务中心Business Center Business Center
安全保卫部Security Security
综合部Miscellaneous Miscellaneous
电脑中心Computer Center Computer Center
程控机房PBX / PABX Telephone Department
餐厅Restaurant Restaurant
酒吧Bar Bar
桑拿Sauna Sauna
咖啡厅Coffee Shop Coffee Shop
洗衣房laundry laundry
游泳池Swimming pool Swimming pool
理发厅Barber shop Barber shop
美容厅Beauty Salon Beauty Salon
健身俱乐部Health club Health club
娱乐中心Recreation Recreation
客房Room Guestroom
营业点POS Point of Sale
客房:
单人间Single Single
双人间Double Double
豪华单人间Queen Queen
特豪华单人间King King
三人间Triple Triple
四人间客房Quad Quad or Quadruple
双人套间Twin-Double Twin-double or Double-Double 两用套间Studio Studio
小套间Mini-Suite Mini-Suite or Junior Suite
大套间Suite Suite
标准间Twin Twin
室内连房Conn. Room Connecting Room
室外毗连房Adjo. Room Adjoining Room
海滨小舍Cabana Cabana
免费房Comp Complimentary
残疾人客房Handicap Rooms Handicap Rooms
自用房House Use House Use
迎送好客套间Hospitality Suite Hospltality Suite
大厦屋顶套间Penthouse Suite Penthouse Suite
维修房
0ut-of-0rder
000
非卖房001 0ut of Inventory
脏房Dirty Dirty
清扫房Clearing Clearing
清洁房Cleaned Cleaned
已检房Ready Ready
可用房V/C Vacant and Rea(y
占用房0ccupied 0ccupied
延长停留客房Stay-over Stay-over
未整理房On-Change 0n-Change
已租用但客人未使用房Sleep-out Sleep-oii
跑帐房Skipper Skipper
错误占用房间Sleeper Sleeper
客人暂时不能进入房Lock-out Lock-out
房类Type Type
房号Room No. Room No.
房价代码RateCode RateCode
价类Class Class
房价Rate Rate
门市价List Rate List Rate
房数Rooms No. Rooms
占用数0ccupied Rooms 0ccupied
批准出租客房数Authorized Rooms Authorized
已出租客房数Sold Rooms Sold
可用房数Available Rooms Available
预订数Reservation No. of Reservation
其他:
其他要求0ther Requests 0ther Requests 栏杆小床Crib Crib
室内连房Connecting Connecting
阳台Balcony Balcony
折迭加床Rollaway Rollaway
室外毗连房Adjacent Adjacent
游泳池观景Pool overlook Pool overlook
客人Guest Guest
旅行社Travel Agent/TA Travel Agent
代理Agency Agency
团队Group Group
公司Comp. Company
地区经营管理总裁Director Area Director
General manager and
总经理Manager
ownership
副总经理Assistant Mana. Assistant Manager
住店经理Resident Mana. Resident Manager
行政助理Admin. Assistant Administrative Assistant 区域销售主任Regional Director Regional Director
地区财务总监Area Controller Area Controller
客房部经理Executive Housekeeper Executive Housekeeper
总服务台经理Front Office Manager Front Office Manager
工程部经理Chief Engineer Chief Engineer
安全保卫部经理Director Security Director Security
人事部经理Director Personnel Director Personnel
餐务部经理F&B Director Food and Beverage Director 销售部经理Director Sales Director Sales
财务部经理Controller Controller
Assistant Front Office Assistant Front Office
部门副经理
Manager Manager
宴会部主任Director of Cartering Director of Cartering
Assistant Foot&Beverage
餐务部副经理Assistant F&B Director
Director
销售部主任Sales Manager
Sales Manager
Food&Beverage
Food&Beverage Controller 餐务财务主任
Controller
餐厅经理Restaurant Manager Restaurant Manager
财务部副经理Assistant Controller Assistant Controller
预订部主任Reservations Manager
Reservations Manager
Superintendent of
Superintendent of Services 服务主管
Services
跑菜部主管Outlet Manager Outlet Manager
厨师长Executive Chef Executive Chef
服务员主管Executive Steward Executive Steward
采购主管Purchasing Agent Purchasing Agent
收银员Cashiers Cashiers
夜班会计Night Auditor Night Auditor
办公人员Clerk Clerk
客房部经理Housekeeper Housekeeper