行业分析模板.ppt.ppt

Data Base
eCRM Enterprise CRM
Transaction Data
Web Log Data
Customer Profile
Data Warehousing/Integration
eBiz Total Service
SM MU
R&D MU
eBiz Total Service
SI MU
SMS Web FAX eMail Web Site Post Channel Channel Channel Channel channel
Club Consumer Purchaser
투자자
충성고객
미래고객
Office Management System
2단계(시스템 연동)
1단계 (솔루션 개발)
Customer A
Customer B
Customer C
eBiz Solutions & Service
15%
20% 10%
55%
eCRM WCMS Mailing IRM/PRM
CRM/DW GW/KMS
EIP/EKP ERP/SCM
MES CTI IBS PABX
Web SI Area SI Area NI Area System Area
▪ Interactive Full Service
통일된 프로세스 기반하에 ebiz전략수립, 개발 및 솔루션을 통합하여 구축
Flash
Design
Coding
Consulting
Creative
Contents
Strategy
Marketing
Mailing Interaction
ebiz Integration
▪ Web Agency Service Domain
• e-Business Consulting • Market Analysis
• Web CI • Web Design • Web application
e-Business Value Chain
협력업체 및 고객 네트워크를 통합, 상호간의 정보를 공유하고 협력을 강화함으로써 효율적인 Order Fulfillment를 수행하고 고객 니즈에 신속하게 대응
NI MU
통합회원관리 및 활용방안
The press Analyst Investor
CRM
Data Warehousing/Integration
e-CRM
Sales
Service Marketing
Customer Interaction Platforms
Interaction Management Infrastructure
SCM
Partners
ERP IPS
stockholder
IRM/RMS/PRM
WebSite CRM/CP EIP/KMS/GW
Employees
Off-line On-line
Business Fields : SI Development & Solutions
CRM
ERP
B2Emall
Enterprise Solution
eBiz Building
Contents
Solution
eBiz Strategy
eBiz total service
eBiz Operation
Planning
eBiz Consulting
Marketing
eBusiness Transformation
Supplier Supplier Supplier
eBiz Sector & Solutions
Customer
DW/E-CRM / CRM
B2C
Management & Business
CMS GW/KMS
EIP/EKP ERP
B2E
Partner & Supplier
Hale Waihona Puke Baidu
PMS
IPS
B2B
SCM
ElS
Marketplace
e-Marketing
Supplier
SCM
Supplier
E-CRM
Customer Customer
e-Marketplace
▪ Web Agency Service Domain
• e-Business Consulting • Market Analysis
• Web CI • Web Design • Web application
CRM
KMS GW
자료실 E-Mail 문서
ERP
EDMS E-Planning
SCM
업무관리 인력관리
손익관리 자산관리 고객관리
eBiz Solutions & Service
Supplier A Supplier B Supplier C
15%
20%
10%
55%
Internet Area BSP Area SI Area NI Area
COMMUNICATION
반상회/동호회 공과금/민원서류
영화 / 연극 / 음악 공지/주민신고/처리
Techno Village
테크노빌리지 뉴스 생활토탈 정보 정보 종합DB검색
사이버교육
INFORMATION
홈뱅킹/홈트레이딩 원격 경비시스템 재택근무시스템 원격진료시스템
LIFE
eBiz Total Service
Sopping
eCRM
eSolution
IRM
UMS
System
CTI Server D/B
VOC/ RMS
eLearning
▪ eBiz Sector & Solution
사이버아파트 포탈사이트 구축 하이테크 도시건설에 필요한 eSolution 인프라 구축
System
쇼핑/공동구매/예약 Mail+SMS+Fax+메신저 화상회의/통화시스템
• Web consulting • Web development • Web management
• SI consulting • SI development • SI management
• Network Integration • Automation System • Enterprise Network
Integration Developers
PACS
Mailing
EIP
Web Service
eCompany 가치체인망
Customer
Stockholder
DW/CRM
IRM/RIS
GW/KMS
eCompany
ERP/EIP
Supplier
SCM/IPS
▪ 고객 Data의 Integration