涉外秘书英语听说unit 1 You are Welcome

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Dialogue 3
estimate vt. 评估，评价 estimator n. 评价师，评估员
refer v. 委托 claim v. 要求，索取
simplify v. 简化


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• In 1952, Mary Barrett, president of the National Secretaries Association, C. King Woodbridge, president of Dictaphone Corporation, and American businessman Harry F. Klemfuss created a special Secretary's Day holiday, 7)__to__re_c_o_g_n_iz_e_th_e__h_ar_d_w_o_r_k_o_f_th_e__st_a_ff_i_n_th_e__of.fice The holiday caught on, and 8)d_u_r_in_g_t_h_e_fo_u_r_th__w_e_e_k_o_f _A_pril is now celebrated in offices all over the world. It has been renamed "Administrative Professional's Week" to
涉外秘书英语听说unit 1 You are Welcome
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Unit 1 You are Welcome
A Background Information
B Warming-uSpe Exercises
C
Cloze
D Listening for Details
• A: Excuse me. But are you Mr. Martin from England?
• C: Yes. I am Joe Martin. You must be Zhang Yao from Beijing ABC Business company.
• A: Yes. Nice to meet you, Mr. Martine.
• In the 1880s, 3)w_i_th_t_h_e_i_nv_e_n_t_io_n_o_f_t_he__ty_p_e_w_r_ite_r, more women began to enter the field, and since World War I, the role of secretary has been primarily 4a)_ss_o_c_ia_t_e_d_w_i_th_w__om__e.nBy the 1930s, fewer men were entering the field of secretaries.
( F) • 4. The receptionist reports the visit to Ms. Xu. ( T ) • 5. The receptionist makes an appointment for Mr. Morris
to meet Ms. Xu. ( T) • 6. Mr. Morris will visit Ms. Xu nappointment n. 约定，约会 available a. 可与之交谈的 scheduled a. 排定的，预定的

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Listen to dialogue 2 and then check the following statements and write T for true

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• ( At the airport )
to highlight the increased responsibility of today's
9)_______s_e_c_re_ta_r_y_a_n_d_o_t_he_r_a_d_m_i_n_is_tr_a_ti_v_e_w_o_r_ke_r_s______ and to avoid embarrassment to those who believe that "secretary" refers only to women or to unskilled workers.
She writes down some information and arranges an estimator to take him.

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C: Cloze
• In 1870 Sir Isaac Pitman founded a school where students could 1)___q_ua_l_if_y___ as shorthand writers to "professional and commercial men." 2)___O_ri_g_in_a_ll_y__, this school was only for male students.
E
Oral Tasks

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A: Background Information
• A receptionist is an employee taking an office/administrative
support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title "receptionist" is attributed to the person who is specifically employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls.
7)___i_t_t_a_k_e_u_s__to__g_e_t_t_o_t_h_e_h_o__te_l__?
• A: Abut 45 minutes’ ride. Our car is waiting over there. Let’s go.

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• 2 □ 2.I didn’t have confidence in what I was doing. • 1 □ 3.I want to create a better situation for myself.
• 5 □ 4. I was young and immature and just got out of college.
dedicated a. 专注的，献身的
entrepreneur n. 企业家，主办人
humiliate
v. 羞辱，使丢脸
spreadsheet n. 电子数据表
inferior
a. 低等的，劣等的，次的

immature
a. 不成熟的
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Listen to dialogue 3 and then answer the following questions.
• 1. What does the customer do?
• He is there for an estimate.
• 2. Who referred him to come here?

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D: Listening for Details
Part I An interview His First Rule of Business: Don’t Hope
preach
v. 说教，劝诫
rely on
依靠
His insurance company PICC.
• 3. Is the custom. er free today?
No, he isn’t. He has to take time away from work.
• 4. How does the recep..tionist help the customer
and F for false.
• 1. Mr. John Morris have an appointment with Ms. Xu. (F ) • 2. The receptionist doesn’t know the purpose of Mr.
Morris’ visit. ( T) • 3. Ms. Xu is attending a conference outside the company.

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• In an effort to 5)____p_ro_m__ot_e_______professionalism amongst United States secretaries, the National Secretaries Association was created in 1942. Today, this organization is known as the International Association of Administrative Professionals (IAAP) The organization developed 6)____t_h_e _fi_rs_t_s_ta_n_d_a_rd_i_z_ed__te_s_t _fo_r_o_f_fic_e__w_o_rk_e_rs___called the Certified Professional Secretaries Examination (CPS). It was first administered in 1951.
• C: Nice to meet you too, Ms. Zhang. • A: 5)__L_e_t _m_e__h_e_lp__y_o_u__w_i_th__y_o_u_r_l_u_g_g_a_g.e
• C: No, thanks. I can manage it.
• A: Did you have a good flight, Mr. Martin? • C: Wonderful! 6)___n_ic_e__fo_o_d__a_n_d__g_o_o_d__s_e_rv_i_c.eBut how long will
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Listen to the interview and put the following events in the order that Mr. Lerer’s experienced
eexperienced.
• 4 □ 1.When my best wasn’t good enough, I was told I was very stupid.