(完整版)海底捞的英文介绍.doc

Assignment4Monday 1黄艺HuangYi 2014200918
Satisfy all your desires! ——Eating hot pot in Hai Di Lao.
Hai Di Lao is a leading hot pot restaurant in China. Its most prominent trait can be
described by words that service, atmosphere, food satisfy all customers’ desires.
Hai Di Lao provides innovate services catering to customers. When waiting for
seats, customers can have free fruits, drinks, snacks. They own various options, such
as surfing the Internet, playing cards, or Manicures service etc. Besides, there is a toy
area for kids, which keeps children off moody and solves troubles for their parents. All
above turn the waiting experience of pain into joy. In Hai Di Lao, tables keep a certain
distance between each other, enabling customers enjoy personal space and feel
comfortable. At table, the waiter passes aprons to guests, aiming to prevent guests
from being soiled. Then the waiter thoughtfully asks every guest's preferences, warmly recommends food according to the guest’ s taste. During themeal time, the waiter
helps guests from time to time, for instance, cutting food materials for guests,
distributing bowls, plates and food. Meanwhile, the waiter reminds guests to be
careful and not to get a burn. Waiters all the time pay close attention to guests
situation, therefore, guests almost don't need to speak out or raise the hand, waiters
constantly change hot towels, pour tea for them. Service in Hai Di Lao holds the
customer-centered concept, keeps concerned about every detail, and successesin
providing customers with pleasant dining experience. This service style refines the
atmosphere there.
One characteristic of the atmosphere is warm. The enthusiasm from considerate
servers makes customers feel warm as eating hot pot. The other characteristic of
atmosphere is elegant, derived from the decoration. The light is yellow and soft. Apart
from delicate murals, carved wood screens, there are glass curtain wall, simple style
metal tables and chairs, which creates Hai Di Lao ’ s own decoration style that is the combination of Chinese classical style and modern style. What is interesting to
mention, red and black are main colors in Hai Di Lao restaurant, implying the hot pot.
And the two colors stimulate appetite. Food in Hai Di Lao is as wonderful as its atmosphere.
Hai Di Lao hot pot has various flavors, including pungent and hot, sour and hot,
sour and sweet, fresh and light, satisfying different taste of customers. And Hai Di Lao
uses seasonal green vegetables. Memorable is fish bean curd, tender and juicy.
Smelt and savored, it gives off light and sweet fish flavor. The most praiseworthy point
is that sliced meat needs merely five seconds to be well-done, and melts in the mouth.
To sum up, food in hot pot are delicious and fresh, which makes people get a feast for
the appetite.
All in all, service, atmosphere, food in Hai Di Lao perfectly satisfy guests
Although the price is a little bit higher, the high quality service, good dining
environment, and high quality food, together make people feel eating at Hai Di Lao is
good value for money. Hai Di Lao stands in customers does’position,wellinevery
overlooked details. Its pursuit for excellence leads it far ahead other competitors.。