商务统计学笔试复习题

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一、 The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder made by the company over the past 12 months are satisfied with their products.

1., the population of interest is

a)all the customers who have bought a videocassette recorder made

by the company over the past 12 months.

b)all the customers who have bought a videocassette recorder made

by the company and brought it in for repair over the past 12 months.

c)all the customers who have used a videocassette recorder over the

past 12 months.

d)all the customers who have ever bought a videocassette recorder

made by the company.

ANSWER:

a

2., which of the following will be a good frame for drawing a sample

a)Telephone directory.

b)Voting registry.

c)The list of customers who returned the registration card.

d) A list of potential customers purchased from a database marketing

company.

ANSWER:

c

3.the possible responses to the question "How many videocassette recorders

made by other manufacturers have you used" are values from a

a)discrete random variable.

b)continuous random variable.

c)categorical random variable.

d)parameter.

ANSWER:

a

4. the possible responses to the question "Are you happy, indifferent, or

unhappy with the performance per dollar spent on the videocassette recorder" are values from a

a)discrete numerical random variable.

b)continuous numerical random variable.

c)categorical random variable.

d)parameter.

ANSWER:

c

TYPE: MC DIFFICULTY: Easy

KEYWORDS: categorical random variable, types of data

5.the possible responses to the question "What is your annual income rounded

to the nearest thousands" are values from a

a)discrete numerical random variable.

b)continuous numerical random variable.

c)categorical random variable.

d)parameter.

ANSWER:

a

6.the possible responses to the question "How much time do you use the

videocassette recorder every week on the average" are values from a

a)discrete numerical random variable.

b)continuous numerical random variable.

c)categorical random variable.

d)parameter.

ANSWER:b

7.the possible responses to the question "How many people are there in your

household" are values from a

a)discrete numerical random variable.

b)continuous numerical random variable.

c)categorical random variable.

d)parameter.

ANSWER:a

8.the possible responses to the question "How would you rate the quality

of your purchase experience with 1 = excellent, 2 = good, 3 = decent,

4 = poor,

5 = terrible" are values from a

a)discrete numerical random variable.

b)continuous numerical random variable.

c)categorical random variable.

d)parameter.

ANSWER: c

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