2016年商务英语考试BEC中级练习题3

单项选择题1、根据下⾯资料，回答题 A Gianluca Tramcere, Silica Systems An outsourced IT service is never a fully independent entity. It is tied to the home company's previous and continuing systems of working. But despite the added responsibility of managing new ways of working, many businesses ignore the integration process. They fail to establish contracts that define the ways in which the two companies will work alongside one another, and focus solely on the technological aspects of service delivery. B Kevin Rayner, Domola Businesses need to build integration competency centers dedicated to managing the integration effort. It is critical to have an individual in charge to check that the external and internal business operations work together. Although companies often think of outsourcing as a way of getting rid of people and assets, they need to remember that, at the same time, outsourcing involves gaining people. Because there is a new operation being carried out in a different way outside of the home business, this creates a training element. C Clayton Locke, Digital Solutions Communication is the key to success, and outsourcing to other regions or countries can lead to a range of problems. For any such initiative, it is necessary to create a team where there is good, open communication and a clear understanding of objectives and incentives. Bringing people to the home location from the outsourced centre is necessary, since it can aid understanding of the complexities of the existing system. To integrate efficiently, outsourcing personnel have to talk to the home company's executives and users to understand their experiences. D Kim Noon, J G Tech One way to avoid the difficulties of integration is to create a joint venture company with the outsourcer. Thus, a company can swap its assets for a share of the profits. Yet joint ventures bring potential troubles and companies should be careful not to lose sight of the original rationale for outsourcing: to gain cost efficiencies and quality of service in an area that for some reason could not be carried out entirely in-house. The complexities and costs of a joint venture initiative should not be underestimated. the need to teach skills to employees working on the outsourced process 2、根据下⾯内容，回答题 A The Birmingham Alliance will provide Birmingham with one of Europe's largest regional shopping centres, right in the heart of the city．The Alliance, an initiative between three of the largest developers in the country, all with extensive experience of urban regeneration schemes, will facilitate an 800m investment in Birmingham．This will regenerate 40 acres of the city centre within the next decade．Planning permission is in place for the new scheme, which will be a short distance from existing prime retail areas．The development will be well serviced by all forms of public transport, as well as providing parking space forε 3,200 cars. B The private-public partnership between Legal & General and Bracknell Town Council will manage the ~ 500m regeneration of the town's centre．The proposals, which are awaiting the outcome of consultation with local residents, provide for approximately 102,000 m2 of retail and leisure facilities, ε200 residential units and office accommodation．This development is expected to set the standard for town centre regeneration schemes to come because of the way it integrates the business and community sectors．It will also facilitate great improvements in the region's transport infrastructure. C Bluewater is a symbol of retail excellence, achieved through a unique combination of design, retail mix, leisure, catering and hospitality．The centre, surrounded by parkland, is situated in the country's most affluent region．Eleven million people, with a combined spending power predicted to exceed a record 5.5bn, live within 60 minutes of the centre．The developers set a precedent in the industry by gating the country's three best-known department stores to open very large branches within the centre, as well as over 300 leading fashion and lifestyle stores. D Following its recent stock market success, Lend Lease is now developing Overgate shopping centre in Dundee．Construction is well under way, and with several of the country's best-known retailers already secured, Lend Lease is promoting the centre as the unrivalled shopping destination of the region．The economic base of the area has improved continuously over the past decade, due to the fast expansion of the biomedical and service sectors．With an estimated potential market of 500,000 people, Overgate is proving attractive to leading UK retailers. This development is in an area where the potential for consumer spending is the highest in the country.填空题3、 Finding the right people When a small company grows, managers must take on many new roles. Besides the day-to-day running of the business, they find themselves responsible for, among other things, relations with outside investors, increased levels of cashflow and, hardest of all, recruitment. For most managers of small and medium-sized enterprises, the job of searching for, interviewing and selecting staff is difficult and time-consuming. ___(0) G___. Interviewing, for example, is a highly skilled activity in itself. “We have found the whole process very hard,” says Dan Baker, founding partner of a PR company. “In seven years we have grown from five to eighteen staff, but we have not found it easy to locate and recruit the right people.” ___(8)___. As Dan Baker explains, “We went to one for out first recruitment drive, but they took a lot of money in advance and didn’t put forward anybody suitable. In the end we had to do it ourselves.” Most recruitment decisions are based on a pile of CVs, a couple of short interviews and two cautious references. David Rowe, a business psychologist, studied how appointments were made in five small companies. He claims that selection was rarely based in clear criteria. ___(9)___. This kind of approach to recruitment often has unhappy consequences for both employers and new recruits. Small companies often know what kind of person they are looking for. ___(10)___. According to David Rowe, this means that small company managers themselves have to devote more time and energy to recruitment. It shouldn’t be something that is left to the evenings or weekends. Many companies start the recruitment process with over-optimistic ideas about the type of person that will fit into their team. “It’s very easy to say you must have the best people in the top positions,” says Alex Jones, managing partner of an executive recruitment company. “But someone who is excellent in one company may not do so well in another environment. ___(11)___. You can never guarantee a successful transfer of skills.” Whatever the candidate’s qualifications, their personal qualities are just as important since they will have to integrate with existing members of staff. This is where, the recruitment industry argues, they can really help. According to Alex Jones, “a good recruitment agency will visit your company and ask a lot of questions. ___(12)___. They can ask applicants all sorts of you with a shortlist of people who not only have the skills, but who are likely to fit in with your company’s way of doing things.”A. A finance director in a big company, for example, will often make a terrible small company finance director because
he or she is used to having a team doing the day-to-day jobs.B. More often than not, the people making the choice prioritized different qualities in candidates or relied on guesswork.C. Recruitment would seem an obvious task to outsource, but the company’s experience of recruitment agencies was not encouraging.D. They need paying for that, of course, but you will have them working for you and not for the candidate.E. They are usually in very specific markets and the problem they face is that recruitment agencies may not really understand the sector.F. This means that companies cannot spend more than the standard ten minutes interviewing each applicant.G. Yet few are trained and competent for all aspects of the task.4、 1. Problems at Southford PlantDear MR Ballard, You asked for a brief report concerning the recent events at the Southford Plant. We have consulted the files and spoken to relevant members of the higher management and thus are able to provide an explanation for the breakdown reported in the press on 17 May of this year. ____1____ The handling equipment used to deliver the components to the assembly line has been known to be in need of an overhaul for the past six months. The plant has been working to full capacity to finish the American orders according to schedule. As you know, we had commissioned a study by Industrial Research Consultants. ____2____ In it they warned that there was not enough space available to store sufficient components ____3____ We had decided to install fully automated robot system. However, at the same time it was clear to our production director that given the present maintenance staff, we would not have sufficient staff available if big problems were to arise____4____But we were still only working a two-shift system so the machines were not getting the necessary cover. We all agree that the breakdown was extremely unfortunate and yet we must admit that, under the circumstance, it was not entirely unexpected. We now believe that we have managed to sort out the major problems which we had been having with the conveyor equipment ____5____ Added to this is the fact that personnel department has been successful in recruiting some highly qualified maintenance staff who makes us confident that a repetition of the 16 May now seems entirely unlikely.A. They also recommended expanding the present two-shift system to a three-shift one.B. And also when the new robots are installed in September, we feel certain that such problems will become a thing of the past.C. Unfortunately, as you know, there has been a major problem with recognizing the maintenance schedule.D. The wide range of machine we operate is not fully supervised at all times.E. The cause of the breakdown was very simple.F. They submitted their report on April 5.G. There have been a n u m b e r o f d e l a y s a n d b r e a k d o w n s i n p r o d u c t i o n r e c e n t l y w h i c h h a v e b e e n r e p o r t e d i n t h e p r e s s . b r b d s f i d = " 1 2 9 " > H . T h e f i r m h a s b e e n a d v e r t i s i n g f o r m a i n t e n a n c e e n g i n e e r s f o r s o m e w e e k s . b r b d s f i d = " 1 3 0 " > I . A l l t h e f a c i l i t i e s i n t h e p l a n t w i l l b e c o o r d i n a t e d t o e n a b l e t h e w o r k e r s t o s t e p u p p r o d u c t i o n o f t h e n e w r a n g e o f m a c h i n e s . b r b d s f i d = " 1 3 1 " > b r b d s f i d = " 1 3 2 " > 5 0 p b d s f i d = " 1 3 3 " > Q u e s t i o n s 8 - 1 2。