Business Letters
外贸信函(英文版)Business Letters
英文商务信函格式1.信端（Heading）信端即信头，一般包括写信人的地址和写信日期。
一些正式信函的信端还包括发信人或单位的电话号码、电报挂号、电传、传真和邮政编码等。
西方国家中有些信端甚至还有单位负责人的姓名、职务和职称等。
信端的目的是使收信人一看便知道书信来自何处，何时发出，便于复信和查阅。
用一般的信纸写信时，信端应写在信纸的右上角，若字数较多，可从信纸中间或偏右的地方写起。
若字数较少，可适当多向右移一些，使整个信端的重心落在右上角。
信端的写法主要有齐头式(block style) 和斜列式(indented style) 两种。
从目前情况来看，前者更为常用。
采用并列式时，每行开头要左对齐；采用斜列式时，每行开头逐次向右移二三个字母的距离。
例如（1）齐头式(block style)16 Fuxing StreetHaidian DistrictBeijingPost Code: 100035People’s Republic of ChinaTel: 63211234Aug. 20, 2004（2）斜列式（Indented Form）16 Fuxing StreetHaidian DistrictBeijingPost Code: 100035People’s Republic of ChinaTel: 63211234Aug. 20, 2004写信端时，先写发信人的地址，地点的名称按由小到大的顺序排列，然后与其它项目和发信日期。
具体次序是：第一行写门牌号和街名；第二行写区名、市（县）名、省（州、邦）名，往国外寄的信，还要写上国家的名称；国家名称的前面加上邮政编码，其后可写上电话号码，最后一行写发信日期。
如果写信人的地址是机关单位的名称，则将其作为第一行。
如果写信人的单位没有门牌号码和街名，则第一行可写上所在班级或专业组的名称；第二行写系、科、室名称；第三行写学校名称；第四行写市（县）、省（州）名称；然后再写邮政编码、国名、电话号码、发信日期等项。
常用商务信函的格式和范例businessletter
常用商务信函的格式和范例businessletter 商务信函是商业交流中常用的一种书信形式，它具有规范的格式和模板范例。
本文将介绍常用商务信函的格式和范例，以帮助读者准确地撰写商务信函。
一、信函格式商务信函通常包括以下几个部分：1. 信头：包括发件人的名称、地址、电话和传真等联系方式。
通常位于信纸的顶部左侧。
2. 日期：写明信函起草的日期。
位于信头的下方左侧。
3. 收件人信息：包括收件人的姓名、公司名称、地址等信息。
位于日期的下方左侧。
4. 称呼：根据收件人的职位和姓名进行称呼，如"尊敬的先生"或"尊敬的女士"。
位于收件人信息的下方。
5. 正文：信函的主要内容部分，要求语句通顺、内容准确。
6. 结尾：表达对收件人的祝福或感谢，并署上发件人的姓名。
7. 签名：发件人在结尾下方签上自己的名字。
8. 附件：如有需附加文件则在信尾注明。
二、商务信函范例1. 邀请函[您的公司名称][您的地址][您的联系方式][日期][收件人姓名][收件人公司名称][收件人地址]尊敬的先生/女士，我司将于[活动日期]在[活动地点]举办一次[活动名称]，特邀请贵公司的代表参加。
此次活动旨在[活动目的]，将有[活动内容]。
我们由衷希望贵公司能够派出专业人士参与活动，并与我们共同探讨[活动主题]。
此次活动也将给与会者提供宝贵的交流和合作机会。
请提前回复您的出席意向，以便我们做好接待准备。
您可以通过电子邮件或电话与我联系。
感谢您的慷慨支持，期待您的莅临。
此致，[您的名字]2. 感谢信[您的公司名称][您的地址][您的联系方式][日期][收件人姓名][收件人公司名称][收件人地址]尊敬的先生/女士，非常感谢贵公司在[合作事项]方面给予的大力支持和帮助。
我们非常欣赏您对我们的信任，并对贵公司的专业性和合作精神深表赞赏。
在与贵公司合作期间，我们深刻体验到了贵公司的诚信与专业素质，这为我们的合作打下了坚实的基础。
第14单元 商务信函类语篇的翻译
二、Classification of business letters
通常会有以下两种分类方式：
（一）以信息功能为主
1. 建立业务关系函（cooperation intention） 介绍己方如何获得对方公司的信息，并表达与对方建立业务的愿
望。语言言简意赅、情真意切、礼貌得体，以留下深刻印象，为合 作打好基础。 2. 产品推销函（promotion）
第十四单元 商务信函语篇的翻译
（Translation of Business Letters）
一、Definition of business letters
商务信函（business letters）是商务活 动中书面交流信息的主要手段之一，是商业 贸易往来所使用的通信形式。是企业对外公 共宣传关系中重要的手段，对于树立良好的 公司形象有着极为重要的意义。
三
遵循“忠实、通 注意信函结构 顺”的翻译标准 化程式化的翻
译
运用套译的 翻译方法
四
商业信函翻 译实例分析
（一）遵循“忠实、通顺”的翻译标准
首先，应当准确、忠实地再现原文信函的思想内容及风格 特征。准确达意、简洁明了是英文商务信函的基本特征，因此， 合格的译文也理应具备这些特征。例如：“offer”我们可以翻译 Se为c 1“提供、建议”，但在特定的书信中，“offer”则只能翻译为 “要约（要约是当事人一方向对方发出的希望与对方订立合同 Se的c 2意思表示。发出要约的一方称要约人，接收要约的一方称受 要约人）、发盘（交易的一方为了销售或购买一批商品，向对
Sec 4
方提出有关的交易条件，并表示愿按这些条件达成一笔交易， Se这c 6种意思表示的行为称作发盘）”，相应的“offferer、offeree”
英文商务邮件总结-Business-LettersPPT课件
hearing from you soon. meeting you next Tuesday
15
POLITE CLOSING
Your sincerely Best regards, All the best, Best wishes, Cheers,
Time) with you and Brown. Please let me know if the time is okay for you and Ben.
8
SEEKING FOR MORE INFORMATION/FEEDBACKS/SUGGESTIONS
Thank you and look forward to having your opinion on the estimation and schedule
May Concern:“ Dear all
6
REFERENCE FOR BEGINNING
With reference to your released order post on the internet system,
Regarding your letter on May 10th, About your phone call today Thank you for your letter of April 5 Please kindly review the…
At your convenience, I would really appreciate you looking into this matter/issue.
It would be nice if you could provide a bit more information on the …
Business Letters
• await及物动词 vt. 1. 等候,期待;等待[+v-ing] We got up early and found breakfast awaiting us. 我们早早起身,看见早餐已准备好等我们吃。 We await our test scores. 我们等着测验分数。 • fair商品展览会;博览会 A book fair is to be held next month. 下个月将举行书展。 • sample名词 n. [C] 1. 样品,样本;试用品 Our firm gives away free samples of cloth. 我们公司免费赠送布料样品。
• distribution名词 n. 1. 分发;分配;配给物[U][C] They could not agree about the distribution of the profits. 他们无法就利润分配一事达成协议。 • 销售(量)[U] We have a good product but our distribution is bad. 我们的产品很好,但销售情况不佳。
•
• 5、称呼 The salutation
指对收信人的一种称呼。 较常使用的有Dear Sirs, Dear Madam, Dear Mr. XX,。 称呼后面的标点，一般使用逗号。称呼里的第一个字母 要大写。 • 6、开头语 The open sentences 开头语没有统一的格式，但习惯上先用客套的语句把 收到对方来信的日期，主题及简单内容加以综合叙述， 使对方一目了然这是答复哪一封去信的。如果是第一次 通信，也可以利用开头语作必要的自我介绍，并表明目 的要求。开头语一般与正文分开，自成一节，要求简单 明了。 • 7、正文 The body of the letter
商务信函BUSINESS LETTER
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收信人及地址 inside address
❖ 信内地址收信人的姓名和地址，写在信纸的左上角 ，从信纸的左边顶格开始写，低于写信人地址和发 信日期一二行。
❖ 前面加收信人及公司名称 Mr James Green
Marketing Director
Green Industries Inc.
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❖ 书信写得好，就可能为你赢得业务，促进 和发展与客户的关系，消除误会，缩小分 歧。相反，就可能招致新的矛盾，失去客 户，达不到书信的目的，同时说明你不具 备处理日常事务的能力。
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寄信人地址
信封格式
STAMP
收信人地址
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SAMPLE
Hubei Education Institute
Yours sincerely, Tom Smith Sales manager.
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商务书信原则
❖ 简洁 语言简练，言简意赅(Concise)
❖ 明晰 主题突出，层次清楚(Clear)
❖ 具体 用词确切，避免笼统(Concrete)
❖ 礼貌 诚恳礼貌，互相尊重(Courtesy)
Yours sincerely,
Tom Smith
Sales manager.
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❖ 各种格式没有最好和最坏，每一种格式都有 爱好者，写信人可根据自己的爱好选择使用。 只要整体布局匀称、合理，都能达到美观大 方的效果。
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Inside Address
___________ ___________
英语应用文写作之事务信函（BusinessLetters）_英语写作指导
英语应用文写作之事务信函(Business Letters)事务信函概述不同的事务信函要达到的目的各不相同，例如求职信、拒聘信、询问信、投诉信等等。
事务信函书写的好坏关系到事务洽谈的成败。
因此，写事务信函时，要具有高超的驾驭语言的能力，按固定格式写。
事务信函的格式由八个部分构成：发信人公司名称和地址（信头）；收信人公司名称和地址（信内地址）；称呼；信体；结束语；落款；发文编号；附言.● 信头包括发信人所在单位的名称、地址、邮政编码、电话、电传、电子邮件信箱及发信日期，写在信纸的右上方。
● 信内地址包括收信人所在单位的名称或收信人的地址，必须同左边的空白处取齐，与信头间隔二行至四行的距离为佳。
● 书信开头客气称呼的方式取决于写信人与收信人之间的关系。
规范的称呼通常是：Dear Sir, Dear Madam, Dear Mr. Smith, Dear Miss Green, Dear Mrs. Brown, Dear Ms. Jane，Gentlemen。
● 信的主体可由一段或多段组成，全从左边空白处写起或缩行二个字母至四个字母的距离。
● 常用的书信结尾有：Yours truly, Yours sincerely, Yours cordially, Yours respectfully。
贸易关系用：Yours truly, Yours sincerely贸易及朋友关系用：Yours cordially与上级关系用：Yours respectfully给年长者或位尊者用：Yours very respectfully● 落款时，写信人必须在印刷体的名字上方签上自己的姓名。
● 发文编号：抄送人将姓名用小写缩写写在签名下方空一行处，以示对信件负责。
● 附件用Enclosure标明。
Chapter One Business Letters (商务信函) business_letter_外贸函电
Chapter One Business Letters (商务信函)1.1IntroductionBusiness letter is the most frequently used form of communication. Business executives are supposed to write good business letters as to carry out business routine efficiently.All business letters have two main functions. One is to ask for and give a reply to an enquiry, offer, order or complaint. The other one is to keep a record of all the important facts for ready reference. An effective business letter will say what the writer wants it to say clearly and simply.A business letter that is neat, easy to read, and present a professional image will leave a good impression on the reader.1.2Writing Guide1.2.1The Essentials of Business Letter Writing——7 “Cs” principlesClarity清晰: Try to express yourself clearly. Keep in mind the purpose of the letter; Use appropriate words in correct sentence structures; A void ambiguous sentences. Conciseness简洁: Say things in the fewest possible words. Try to avoid wordiness or redundancy. Courtesy礼貌: Not mere politeness. Always keep in mind the person we are writing to, see things from his point of view, visualize him in his surroundings, see his problems anddifficulties and express our ideas in terms of his experience.Consideration体谅: It emphasizes Y ou-attitude rather than We-attitude.Keep the reader’s request, needs, desires, as well as his feelings in mind.Correctness正确: Appropriate and grammatically correct language, factual information and accurate reliable figures, as well as the right forms and conventions.Concreteness具体: Make the message specific, definite and vivid.Completeness完整: Provide all the information and data necessary for a specific issue.1.2.2 The Structure of business lettersLetterhead 信头The letterhead indicates the name, address, telephone, fax number and E-mail address of the company sending the letter. Many companies use letterhead stationery. If letterhead stationery is not available, you can type the heading, which includes a return address, and leaves about a two-inch top margin.Reference 编号The reference may include a file number, department code or the initials of the signer followed by that of the typist of the letter. Type the reference number below the letterhead in short form as“Our ref.:”for the sender’s reference number, and “Y our ref.:”for the recipient’s. The purpose of this is to facilitate filing of the letter, link it with previous correspondence.Date 日期There is no rule for the date placement. If you use letterhead stationery, place the date one to three blank lines beneath the letterhead. If without letterhead, place the date immediately below the return address. Writing date in English goes in two styles:American Style-- The standard order: month, day, year. Example: September 12, 2008.British Style --The standard order : day, month, year. Example: 12 September, 2008.Mailing or In-house Notation 邮递方式Mailing notation shows the specific means of delivery for the convenience of verification. Besides there are two other commonly used forms of mailing notation, e.g. by courier and by EMS. Type them two lines below the date and in all capital Letters.Mailing notations: e.g. “special delivery”, ”airmail”, ”registered mail”, “certified mail”In-house notations: e.g. “personal”, “confidential”.Inside name and address 封内名称及地址It should include some or all parts of the following: the name of the recipient, the department name, company name, suite or room number, street address, city, postcode, state/province and country. It appears on the left margin and usually starts two to fourlines below the date. It appears exactly the same way as on the envelope.Precede the addressee’s name with a courtesy title (such as Mr., Ms. or Dr.) The person’s job title can be placed on the same line of the person’s name, or on the line below.e.g.: （1）Mr. Dick Eaton, President （2）Ms. Patricia T. HigginsAssistant V ice PresidentIf the name of a specific person is unavailable, you may address the letter to the department, followed by the name of the company.e.g.: （1）Customer Service DepartmentAcme Construction CompanyAttention Line 主送，The attention line is used to name the specific individual the letter is addressed to. It is usually placed between the inside address and the salutation or within the inside address and centered over the body of a letter in the indented style. Its abbreviation is Attn.. It suggests that the sender hopes the letter receives the immediate attention of a certain person or a specific department. Salutation 称呼The salutation is the polite greeting with which a letter begins. Place it twolines below the inside address. The salutation should correspond to the first line of the inside address, The customary formal greeting in a business letter is “Dear Sir”or “Dear Madam”used for addressing one person; and “Dear Sirs”, “Dear Mesdames” or “Gentlemen”for addressing two or more people. If the addressee is known to you personally, a warmer greeting such as “Dear Mr. Smith”is preferred. Quite often now companies are owned and /or managed by women, and it is more and more customary to use the greeting: Dear Madam or Sir, if you are not sure whether the letter will be read by a man or a woman. If the addressee is a group, use “Ladies and Gentlemen”. Or you may use a polite description, such as “Dear Friends”, “Dear SPA supporters”. End the salutation with a colon, or a comma.Subject Line/Caption 标题或事由The subject line is the general idea of a letter. It calls recipients’attention to the topic of the letter. It is often inserted between the salutation and the body of a letter, usually two lines below the salutation. It is also useful as a guide for filing. Some companies omit the word “Subject:”, some replace it with “Re:”or “re:”(meaning “regarding”), and some underline the subject line. The following forms are commonly used:SUBJECT: SALES CONFIRMATION NO. 5678 FOR 300MT OF SOYBEAN OILSubject: Sales Confirmation NO. 5678 for 300Metric Tons of Soybean OilBody 正文This is the most important part of a letter. It expresses your idea, opinion, purpose and wishes, etc. It usually begins one or two lines below the salutation. Lines within a paragraph should be single-spaced and double-spaced between paragraphs.Complimentary Close 结束敬语The complimentary close is purely a matter of custom and a polite way of bringing a letter to a close. It appears one or two lines below the last line of the body. Capitalize the first word and end with a comma. The main words in complimentary closure are as follows: sincerely, faithfully, cordially, respectfully and truly. These words may appear in any of these combinations: Y our sincerely, Sincerely yours.Signature 签名The writer’s signature consists of a handwritten signature and a typewritten signature. Type the name under the complimentary closing, leaving enough blank lines (usually leave three blank lines) to sign your name. Never “sign”with a seal or stamp. Then type the signature identification and title. The writer’s signature should be placed between the complimentary closure and the typed signature.Multiple-Page Letter Heading 多页信的标题When typing a multiple-page letter, use letterhead for the first page. The following page or pages should have the same quality, size and color as the first page. The multiple-page heading bears the name of the recipient or his/her organization, the pagenumber, and the date.Reference Initials 主办人代号Consisting of the signer’s initials in capitals followed by a slash or colon followed by the lowercase initials of the person preparing the letter, this item serves as reminder of who prepared the letter. It should be placed at the left margin, two or three lines below the signature. When you type your own letter, don’t use initials. When the signature block includes the writer’s name, use only the typist’s initials. Reference initials are usually given in the form of “author’s initials/typist initials”, or “author’s initials: typist initials”.Enclosure Notation 附件When there is something enclosed with the letter, type the word “Enclosure”, or an abbreviation of it （Encl.）in the bottom left-hand, a double spaces under the reference initials, with a figure indicating the number of enclosures, if there are more than one.Y ou can use any of the following styles:Encl. :Enclosure:1. Purchase Order No. 12342. Check No. 123Carbon copy Notation 抄送When you send a copy of the letter to a third person, place a notation directly below the enclosure notation or reference initials. The copy notation is indicated with “C.C.”, or “c.c.”which is a holdover from the days of carbon copies. Many companies are now using “P.C.”(for photocopy).Postscript/P.S. 附言If you wish to add something you forget or for emphasis, you may usually add the postscript two lines below the carbon copy notation. Postscript may be preceded by “P. S.”, but this is not strictly necessary. In business letters, postscript is not commonly used, while in personal letters, it frequently appears. This item is usually used in the informal styles of letters.The adding of a P.S. should, however, be avoided as far as possible, since it can appear as afterthoughts, indicating a lack of planning. But studies show that postscripts are one of the first things people read and remember, especially when it is handwritten. It sometimes serves the purposes as a message that requires emphasis, or as a personal note.Look at the following example to see where the different parts go in a business letter.P.S.: Y ou get 5% discount if you book the space by the end of this month.1.2.3 The Formats of a business letterThere are various ways in which the component parts of a business letter can be laid out on the page. Choice of letter format is a matter of individual taste, but it is better to follow established practice, to which the business world has become accustomed. A good plan to make correct practice habit is to adopt one form of letter format and stick to it. The three main formats are as follows.1. Blocked Format With this letter style, all letter parts begin at the left margin. Because this style can save the typist’s time, so it has come to be much widely used and preferred now. The loss of clarity occasioned by the absence of indentations may be made good by increasing the number of separating line-spacing between paragraphs.2. Semi-blocked Format Like blocked format, all letter parts begin at the left margin, except the dateline, complimentary closing, company signature and writer’s identification, which are set against the right-hand margin. They are placed in this position for filing and reference purposes. It is also named as a modified blocked format.3. Indented Format The indented format may follow the same layout as either the blocked or semi-blocked formats, but will differ in that the paragraphs will each be indented by four or five spaces. It is a traditional format, especially in Britain.1.2.4 The Format of envelopes The envelope should match the stationery in color and style. Most companies have the return address in the upper-left corner of the envelope, giving the sameinformation as the letterhead. Otherwise you must type or write your return address the same way as you do for the inside address, usually in smaller typeface than the name and address of the receiver.Name and address of the receiver is always single-spaced with all lines aligned on the left, and they should be in all capital letter, with no punctuation at the end of each line. The order in writing the address is from the smallest division to the largest, just opposite to the Chinese custom in writing addresses.The in-house notation is placed three lines down the return address and is in all capital letters. The stamp is put at the upper right corner of the envelope with mailing notation, if there are any, given in all capital letters below the stamp.The format of the address on the envelope can be in blocked or indented style, but it is better to keep the same format with the inside address of the letter.1.3 Letters for example。
Business Letters 商务信函
中国地名的翻译规则
• 一处地方只大写第一个字母 e.g. 山东潍坊： Weifang, Shandong ^_^ Wei Fang, Shan Dong x__x
• 可用缩写： Ave =avenue 大街 Fl.= Floor 楼层 Rd.=road 路
Arrange the following information 排序
Salutation 尊称
Dear Customer: (to a group of the same status) Dear Purchasing Agent: (the unknown’s professional title) Dear Kim: (first name, very informal)
检查四大步P.3
• • • • 结构？ 信息完整有逻辑？ 语言色彩得体？ 拼写、语法、标点无误？
P3 Practice One重点
• The report issued by the Department of Agriculture…… issue v. 1.issue a statement 发表声明 2.issue a work permits 发给工作许可证（=give） 3.issue a magazine 发行杂志 4.issue a set of stamps 发行（新的一批）邮票 n. 1. a global issue 全球重要议题 2. Money is not an issue. 钱不是问题。 3. the July issue of Zui Novel 《最小说》七月刊 4. a special issue of stamps 特别发行的一套邮 票
回顾
• • • • • • • • 寄信人地址 sender’s company adress 日期 date 收信人姓名、地址 receiver’s name and address 尊称 salutation 信文 body of the letter 结尾敬语 complimentary close 落款 a signature/name/position *附件 enclosure
英文商业信件(标准格式范本)(business letter)
Number 169, Changchun RoadJilin City, Jilin ProvinceP.R. China, 132012November 15, 2010The managerThe Public Tansport CompanyNo.36, Wuhan RoadJilin City, Jilin ProvinceDear bus company managerThank you for read this letter from busy! I take 101way bus which can take me from my home to school everyday, but I feel so angry for cost me so much time in waiting for it.●All of bus takers want you raise the number of 101way bus, and if it is possible Ithink you can improve the speed of sending bus.●Ithink you can increase the quantity of the bus, and you can gain more revenue inthe future.●If you think it’s not financial that gain the quantity of the bus, you can raise theprice of taking bus.Please excuse me and I’m sorry to tell you about these. It is not wrong that what you have planed the bus, but I think it is not appropriate way to earn the revenue. Many people havechosen another bus to where they want to, but the 101way bus is still the best way they can choose, except waiting. So there are so many backers, what are you waiting for?Sincerely。
Business letters 公务信件写作格式
Business letters 公务信件写作格式(1)Heading (Company name and logo, Address, Telephone number(s), Fax/Telex numbers) 信头（机构名称和标记，地址，电话号码，传真/电传号码）(2)Date 日期(3)Addressee’s name and address 收信人的姓名和地址(4)Caption or reference number, underlined 信件提要或编号（要加底线）(5)Salutation 信件开头的称呼<如Dear Sir>(6)Letter contents 信文(7)Complimentary closure 结尾敬辞<如Yours sincerely>(8)Writer’s signature 写信人的签名(9)Writ er’s name 写信人的姓名(10)Writer’s job title写信人的职务头衔(11)Other information 其他<如写信人所属部门或职责范围>(12)Miscellaneous abbreviations 各种缩写<如cc(抄送)；Encl.(附件)等>10个恰当的开首语：With reference to your letter of 8 June, I ...I am writing to enquire about ...After having seen your advertisement in ... , I would like ... After having received your address from ... , I ...I received your address from ... and would like ...We/I recently wrote to you about ...Thank you for your letter of 8 May.Thank you for your letter regarding ...Thank you for your letter/e-mail about ...In reply to your letter of 8 May, ...结尾语为什么我们要为商业信件或电邮设结尾语？-提及日后的事情作为参照；- 重覆表示歉意；If you require any further information, feel free to contact me.I look forward to your reply.I look forward to hearing from you.I look forward to seeing you.Please advise as necessary.We look forward to a successful working relationship in the future.Should you need any further information, please do not hesitate to contact me. Once again, I apologise for any inconvenience.We hope that we may continue to rely on your valued custom.I would appreciate your immediate attention to this matter.在商业信件中，何时写'Yours faithfully' ？何时写'Yours sincerely' ？假若您不知道收信人的姓名：Dear Sir ... Yours faithfullyDear Madam ... Yours faithfullyDear Sir or Madam ... Yours faithfully假若您知道收信人的姓名：Dear Mr Hanson ... Yours sincerelyDear Mrs Hanson ... Yours sincerelyDear Miss Hanson ... Yours sincerelyDear Ms Hanson ... Yours sincerely当您写信给好朋友或同事：Dear Jack ... Best wishes/Best regards当您写信予整个部门：Dear Sirs ... Yours faithfullyTAG: email 商业信件。
business letters英文范文
business letters英文范文Dear Mr./Ms. [Recipient's Last Name],。
I hope this letter finds you well. I am writing to discuss the importance and structure of business letters. In today's fast-paced world, effective communication is crucial for success in business. Whether it is for making inquiries, submitting proposals, or addressing concerns, a well-written business letter can make a lasting impression on the recipient.Firstly, let us discuss the format of a business letter. A typical business letter consists of six key elements: the sender's address, date, recipient's address, salutation, body, and closing. The sender's address, including the street name, city, state, and zip code, should be placed at the top right corner of the page. The date should be written below the sender's address. The recipient's address, including their name, title, company, address, and contact details, should be aligned to the left, a few lines below the date.After the recipient's address, a salutation is used to address the recipient. Common salutations include "Dear Mr./Ms. [Last Name]" or "To Whom It May Concern" if the recipient's name is unknown. It is important to use the correct title and spelling of the recipient's name to show respect and professionalism.Moving on to the body of the letter, it is essential to maintain a clear and concise writing style. The first paragraph should introduce the purpose of the letter and provide a brief overview. Subsequent paragraphs should provide detailed information, supporting evidence, or arguments related to the main topic. Each paragraph should focus on a specific point and be logically connected to the previous and following paragraphs.To ensure clarity, it is advisable to use short sentences and simple language. Avoid using jargon or technical terms that may confuse the reader. If necessary, provide explanations or definitions to ensure understanding. Additionally, it is important to use a professional tone throughout the letter. Avoid using emotional or informal language that may undermine the credibility of the message.Furthermore, it is crucial to pay attention to the closing of the letter. Common closing phrases include "Sincerely," "Yours faithfully," or "Best regards." The chosen closing should match the level of formality of the letter and the relationship with the recipient. After the closing, leave a few lines for the sender's signature, followed by the sender's typed name and title.In conclusion, business letters play a significant role in effective communication within the business world. By following the proper format and using clear and concise language, business letters can convey professionalism and credibility. Remember to proofread the letter for grammar and spelling errors before sending it. With the right approach, business letters can be powerful tools for achieving success in the corporate arena.Thank you for your time and attention. I hope this information proves helpful in your future business correspondence.Yours sincerely,。
Business Letters
Business Letters1.Letter proposing to have business connection提议进行商务接洽信函2.Letter proposing business to the company listed in a chemical magazine4. Letter asking for introduction of a possible agent5. Letter seeking business relationship with a company recommended by The Chamber of Commerce6. Letter requesting introduction to obtain business connection7. Letter accepting the import of consumer goods8. Letter advising appointment of agency9. Letter proposing to discuss trade terms10. Letter confirming the terms of agency agreementDear Sirs,We are pleased to confirm the agreement reached at the discussions at Nanjng between you and our export manager, Mr. Lin and look forward very much to a successful business relations.Before the contract is concluded with signature, we should like to confirm the chief conditions of the agreements as follows:1.We operate as Sole Agents for a period of three years from the date of agreement.2.We receive a commission of 15% on all sales of your products in China.3.We handle no other foreign goods of the same line and competitive type.We look forward to your letter confirming these conditions.Yours faithfully,11. Letter replying to the proposal of business Gentlemen:We thank you for your letter of April 23 and are pleased to hear that you find our products satisfactory and that you think there is room for sales expansion in England.We shall be pleased to discuss the possibility of coming to a special business relation with you, but we have not yet made any decision concerning it. We think you would like to give us some idea of the terms on which you are willing to handle our products. Meanwhile we have pleasure in sending you our export catalog with full details of our discount prices.We shall be glad to receive your initial order at these prices on a draft at sight under your irrevocable L / C.Yours truly,12. Letter introducing reliable firms to do businessGentlemen:In reply to your letter of May 20, we are pleased to suggest the following firm: Name: Asia Trading Co. Ltd.Address: No. 88 Nan-King E. Road, Sec. 1, Taipei, Taiwan.While these concerns are reliable and of good reputation here, we, of course, are unable to make ourselves responsible for them. For any information you may desire as to their standing, we advise you to write directly to them who will give you their references.We hope our reply will be helpful and of service to you, and if there is anything morewe can do for you, please do not hesitate to let us know.Yours faithfully,13. Letter asking for referencesDear Sirs,We are very pleased to receive your order for our goods to the value of US $20 000. As this is our first transaction with you, would you kindly send us the names of firms or a bank to whom reference can be made.As soon as these inquiries have been satisfactorily settled, we shall be pleased to send your order. We sincerely hope that this is the beginning of a long and pleasant business relation. We shall certainly do our beat to realize it.Yours faithfully,14. Letter referring to a bank referenceDear Sirs,We have received an order worth $50 000 from Thomas Wilson & Co., Ltd. of 563 Clark Street, Sydney, and they have given us your name as bank reference.Before we grant credit of this amount we should be obliged if you could let us have your opinion on their reputation and their financial standing.Yours faithfully,15. Letter informing of referencesDear Sirs,In reply to your letter of May 26, we refer you to Messsrs. Kelly & Co., Ltd. Taipei and The Bank of Taiwan, who will be pleased to give you the information you require.Yours faithfully,16. Letter referring to the referenceDear Sirs,Your name has been given to us as a reference by New York Co., Inc., New York, who wants to open an account with us.We should be much obliged if you could give us some information on their financial standing and their way of doing business. We are especially interested to know whether you think that a credit of US$ 100 000 can be granted safely.Any information given to us will, of course, be treated in strict confidence. We enclose an address and a stamped envelope for your reply and thank you in advance for your courtesy.Yours faithfully,17. Letter replying to the inquiryDear Sirs,In reply to your letter of December 20 we give you the following information you have asked for.The company you mentioned is an old-established one who has been enjoying the highest reputation. We have done business with them for many years and have found them very correct and reliable.Though this information is given to the best of our knowledge, we must ask you to treat it in strict confidence and without any responsibility on our part.Yours faithfully,18. Another letter replying to the inquiryDear Sirs,The following facts are given to your free disposal concerning the firm mentioned in your inquiry of September 15.Established in 1959 as importer and exporter, they have now a sound business standing with an excellent business turnover. They own good offices with the staffof three hundred employees. Their annual purchase amounts to US$8 000 000 and their directors are quite responsible and are reputed to be very reliable.Our opinion is that we can safely trust them for the amount of business you mentioned. However, this is our personal opinion and we assume no responsibility for your proposed business with them.Yours faithfully,19. Letter giving unfavorable reply against inquiryDear Sirs,We have completed our inquiries concerning the firm you mentioned in your letter of May 18 and have to inform you to consider carefully the business with them.In the past three years the company has experienced a serious difficulty in finance and delayed in executing their normal payment. Overbuying would appear to be a reliable fault in this firm.We would suggest you to pay most careful attention to any business relation with them. However, this is our personal opinion and we wish you to make further inquiries on your part.Yours sincerely,20. Letter apologizing for not supplying definite opinionDear Sirs,We regret our inability to help you very much in regard to the firm mentioned in your letter of May 26.It is true that we did business with them during the period of 1976-1980 but the amount of business was not so large that we can not supply any responsible opinion on the business capability and credit standing.Yours sincerely,21. Letter apologizing for not supplying definite opinionDear Sirs,We regret our inability to help you very much in regard to the firm mentioned in your letter of May 26. It is true that we did business withthem during the period of 1989 - 1999 but the amount of business was not so large that we can supply any responsible opinion on the business capability and credit standing.Yours truly,22. Letter selling Chinese sauce "Wei-Wei"Dear Sirs,In the field of good sauces, the Chinese sauce "Wei-Wei" has been considered the best for quite a long time. Competition has not affected its quality or attraction. Its reputation is spread by everyone who tastes it; it is recommended by words of people to many prospective customers.Chinese sauce "Wei-Wei" is now supplied with the best quality from our plant to all over the world. The finest beans are imported from the U.S.A. with careful selection and the quality of Chinese sauce "Wei-Wei" isensured perfect preserving in any part of the world.Please refer to the enclosed price-list, and let us know your requirement by return mail. You may be able to profit special terms on your initial order. Delivery can be made within two weeks after we receive your order.We look forward to hearing from you soon.Yours sincerely,23. Letter selling gentlemen's suits23. 推销男装函24. Letter informing of the introduction of new oven into the marketDear Sirs,We have just introduced our electronic oven to the market, and are enclosing sales promotional literature to give you full details. No doubt your customers will appreciate the opportunity to purchase this fine product and with this in mind we are enclosing an order form for you to complete and return to uswithout delay. You will receive a special introductory discount of 10% which we can maintain until October 10.Yours faithfully,25. Letter selling camera at the opportunity of enlargement of plantDear Sirs,Two years ago we had the pleasure of supplying you with our high quality camera model HC-68, and trust that it has given you perfect satisfaction.We are writing to inform you that we have been appointed agents for the famous Kodak cameras. We can supply most models from stock and are prepared to accept your camera if it is of fine quality.Our plant has been enlarged and modernized and we can produce our camera specially and efficiently. Please test the ability of our newlydeveloped full automatic camera. We are confident that you will become a satisfied importer of our cameras.Yours faithfully,26. Letter informing of the opening of branch and inquiring customer's requirementDear Sirs,We should like to bring to your notice the fact that we shall be opening a branch there and will be in a position to offer our customers various merchandises more rapidly.We shall be grateful if you will kindly let us know whether you would wish us to stock one or more kinds of our merchandises for you, and if so, what line are you in demand for. Your reply to this inquiry will enable us to give you the priority to supply your requirement fast and will enable us to providesufficient quantities for the goods that are going to be best selling. We hope to be of best service to you.Yours faithfully,27. Letter recommending the best selling productDear Sirs,You will be interested to hear that we have recently developed our new product, which is selling very strongly on the home market. Because of its success in this country, we thought there might be a sales potential abroad, and we would welcome your advice as to whether, in your opinion, there is a market in your district.If you agree we shall be glad to supply you with our samples for you show to the potential customers. You will find enclosedan order form in case you wish to make an immediate order.Yours faithfully,28. Letter 9 Informing of the alteration of priceDear Sirs,The continued increase in the cost of raw materials and the additional labor costs involved in the manufacture of our products have made it necessary to revise our present prices.Our new price list is enclosed, and all orders posted after April 30 must be invoiced at the rates. We very much regret that it has been necessary to make this increase, and we have done all in our power to avoid it by introducing economies in the manufacturing process without lowering standards and bybuying raw materials in greater bulk than before.These economies have enabled us to keep our increase below those of our competitors, who, of course, have been faced with the same problems as ours.Yours faithfully,29. Letter offering the new product at the low priceDear Sirs,You will be interested to hear that we have recently brought out a new product, Electronic Face Cleaner, which is specially designed for European market.We are sending our sample, price-list and full sales promotional literature for you to examine. We are sure that it is the best quality product and supplied to you at the very low price.We suggest that you take advantage of the enclosed order form to ensure that you will be completely satisfied.Yours faithfully,30. Letter introducing the new car Gentlemen:As you are no doubt already aware, the New York Motor Show will take place in October, and we expect that you will be going along to have a look at the latest model.You are interested in economy buys and value for money, and would therefore ask you to have a good hard look at our new model, GS-1800. This car has full-automatic transmission at a price half that paid for similar cars on the market.Your customers are certain to be very interested in these new cars, and we canassure you that export orders will be delivered by the end of this year.Yours truly,Chapter TwoLetters of Inquiry1. Letter asking for quotation by seeing advertisementDear Sirs,We have seen your advertisement in "The Still Life" and are interested in your metal boxes and knives of all kinds.Please quote us for the supply of the items listed on the enclosed query form, giving your prices C.I.F. Nanjing. Will you please also state your earliest delivery date, your terms of payment, and discounts for regular purchases.As our annual requirements in metal sundries of all kinds are considerable, perhaps you would also send us your catalog and details of your specifications.Yours truly,2. Letter placing order for the goods displayed at the trade fairDear Sirs,Following my conversation with the representatives in your stand of the Guangzhou International Trade Fair, I should be glad if you would send me your new catalog of portable electronic oven.If you can guarantee prompt delivery and can quote really competitive prices I may be able to place an order. My credit references will be provided if I can make an initial order. Yours faithfully,3. Letter with a desire to buy the suit exhibited at fashion showDear Sirs,We saw your ladies' suits at the Paris Fashion Show held in Shanghai on October 8. The lines you showed for the married women would be most suitable for our market.Will you kindly send us your quotation for Spring and winter clothing that you can supply by the end of November this year? We would require 1 000 dresses in each size 10-14, and 300 in sizes 8, 15 and 16. Please quote us your prices C.I.F. Shanghai. Payment is usually made by a draft at sight on an irrevocable L/C.We look forward to your urgent reply.Yours faithfully,4. Letter asking for quotation because of the request by customersDear Sirs,We received today an inquiry from our trade connections in Japan concerning the supply of wrist watches in large quantities. Therefore please let us have full details of your products so that we can pass on the information.We would like to mention that the connection concerned has made a large number of regular orders with various goods made in Europe over the past five years, and we would ask you to make every effort to quote at a competitive rate in order to secure the business.Your prompt reply would be appreciated. Yours faithfully,5. Letter suggesting order if price is reasonableDear Sirs,We have received a number of inquiries from our trade connections for your "Smart Suit" clothes and think we may be able to place regular orders with you if your prices are competitive.The market will not stand a high-priced line; we have in mind your "Softweight" coat - Women's and Men's designs. Please quote your best C.I.F. Shanghai for 800 of each of these in medium and small sizes and let us know if you could ship within 2 weeks after receipt of order.In our opinion a coat of lighter material than your "Softweight" but equally of bet quality, and mass-produced at a lower price, would have a large sale in this country.We look forward to receiving your reply. Yours faithfully,6. Letter replying to the customer interested in the display of trade fairDear Sirs,Your inquiry about our portable electric typewriter model pet-28 has been referred to us and we remember well the talk with you when you visited our stand.It may interest you to know that we have had several hundred inquiries as the result of our exhibition. It gives us great pleasure to send you our catalog that contains all technical details about the model you are interested in. You will find that the prices very slightly according to the finish you prefer; the most popular color seems to be the grey. We convinced that at these prices our typewriters are the best value in the market.Owing to the very large orders we have taken at the exhibition, we cannot promise deliverywithin four weeks. We hope we may have your order within a couple of days so that we can put your order in our earliest production schedule.Yours faithfully,7. Letter of inquiry at the request of branchDear Sirs,Our branch in Cairo has asked us for quotation for 1 000 units of bicycles to be sold in African countries.Please let us know what quantities you are able to deliver at regular intervals, quoting your best terms C.I.F. Cairo.We shall handle export formalities, but would ask you to ship the goods directly on complete packing for export.Yours faithfully,8. Letter of inquiry at the request of domestic customerDear Sirs,A number of our trade connections here have been in touch with us regarding the supply of cotton white shirts. Please quote your best prices for 500 pieces of the item C.I.F. Shanghai.At present there is a very large market for low-price shirts here, and provided your quotation is favorable we shall probably require regular shipments.In view of this, we should appreciate your special discount.Yours truly,9. Letter asking for quotation to the agent Dear Sirs,We have read in the "Stereo Review" that your are the sole agents for Messrs. Solex of New York and London.Will you please send us price-list and catalogs of all Solex products and terms of payment? Are you prepared to grant special term for an annual trade of $80 000 000?A visit from your representative would be appreciated. Perhaps he would bring samples of Solex Deluxe Hi-Fi portables, an item of growing interest here.Sincerely yours,10. Letter asking for prompt quotation because suppliers are disappointingDear Sirs,Your name was given us by Messrs. Far East & Co., Ltd, Nnjing who have been regular customers of yours for some years. We askedthem if they knew of a manufacturer who would be able to supply immediately the goods specified on the enclosed list.We would explain in coincidence that our usual supplier has rather let us disappointed this year on delivery date and quantities, and we are in danger of getting into arrears with one or two of our overseas contracts.If you can supply the goods required, please accept this as our official order: payment will be made on any basis acceptable to yourselves. We hope you will be able to meet our requirements in this instance, and would add that your products are satisfactory and terms competitive we should be interested in a long-term contract with you.We should appreciate a prompt reply.Yours sincerely,11. Letter of inquiry with a desire to buy the goods interested during a stayDear Sirs,While I was in London I was very interested in your art books, some of which I had bought from you directly five years ago. I am so delighted with your books that I would like to buy similar books for my friends who have been drawing oil painting.Would you please let me know if I can import your books even now, and if possible please quote your export prices on cash with order to Shanghai by ship mail.Upon receipt of your acceptance and quotation, I will send a bank check covering the total amount.Yours faithfully,12. Letter asking for quotation at the enlargement of sales departmentDear Sirs, we are pleased to inform you that we have now enlarged our business machines department and are considering the increase of new lines to our stock.Your various typewriters and calculators would fit in well. Please send a perfect range of catalogs and samples that are in production. We expect you to quote your lowest prices and would like to know whether you can supply from stock.If we decide to put your goods into the market we want your assurance that you will not sell them to other firms in China.We look forward to your early reply.Yours faithfully,13. Letter asking for quotation to meet the order from customerDear Sirs,Please send us by return mail your quotation and catalog for your products No. PO-218, PO-332, PO-428.We have recently obtained an order from our customers for boilers similar to your merchandises, which seem to us most suitable for their purposes.If you have any other lines of these types in your range, we shall be very interested. Please quote your lowest prices C.I.F. Shenzhen.14. Letter informing of the introduction by consulateDear Sirs,We learn from the British Embassy that you are producing for export hand-made shoes and gloves in pure hide and other natural materials.There is a steady demand here for high-class goods of his type, especially in the beautiful colors. Sales are not high, but a good price can be obtained for fashionable designs.Will you please send us your catalog and full details of your export prices and the terms of payment, together with any samples you can let us have.Yours sincerely,15. Letter asking for urgent supply of the goods desiredDear Sirs,We understand that you are the agent for the "Lion Mark Golf Club" and enclose our order for 50 sets of the "Golden Club".Please note that we need these goods rather urgently owing to non-delivery by our regular suppliers. If you can assist us in this matter we are prepared to make repeated orders,providing your delivery and prices are satisfactory.Payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are available, and can be delivered by the 30th of May.Yours faithfully,Chapter ThreeReplies to Letters of Inquiry1.L etter informing of the dispatch of catalog and sampleDear Sirs,We thank you for your inquiry of October 10, in response to which we have sent today a copy ofour illustrated catalog together with a range of samples of various clothes.We think the colors will be just what you want for the fashionable trade, and the beauty and elegance of our designs, coupled with the super workmanship, should appeal to the discriminating buyers.Our representative, Mr. Zhang, will be in New York next week and he will be pleased to call on you with a full range of samples. He authorized to discuss the terms of an order with you to negotiate a contract. It will be a pleasure for us to serve you.Yours sincerely,2.L etter of quotation for Stainless Baths Dear Sirs,In reply to your letter of June 21, we have pleasure in enclosing a detailed quotation for Stainless Baths.Besides these advertised in the "Builders Magazine", our illustrated catalogs also enclosed show rich varieties of baths. Most types can be supplied from stock within three weeks. Building constructors in the U.S.A. and Asia have found our product easy to install and very attractive in appearance. We can allow a 5% discount on all orders over US$1 500 in value. We will process any orders you place with utmost attention.Yours faithfully,3.Letter negotiating terms in response to inquiryDear Sirs,We thank you for your inquiry of July 5, and are much interested to hear that you saw our advertisement in "Fine Products".In your letter you ask us for a special price discount of 5% off the list price. While appreciatingYour order, we feel we must point out that our listed prices have already been cut to the minimum possible, and that our goods are unobtainable elsewhere at our rates.We should, however, be pleased to allow you the requested 5% if you care to raise your order to 150 000 pieces and we await your confirmation before putting the matter in hand.With our best regards.Yours faithfully,4.L etter requesting order so as to be in time for ChristmasDear Sirs,We are pleased to receive your inquiry of 3rd September. As requested, we enclose our illustrated catalog and price-list and trust that you will find it of much interest.As you will note on studying them, our products are superior to any other on the market and our prices and terms are competitive.If you wish to ensure delivery before Christmas it will be necessary to place your order as soon as possible as the demand is very heavy.We look forward to receiving your early instructions.Yours faithfully,5.L etter of quotation ensuring delivery requestedDear Sirs,。
businessletters范文(热门6篇)
businessletters范文(热门6篇)商务信函写作格式，署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。
以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。
重要的商业信函，为郑重起见，也可加盖公章。
英文商务信函的书信格式top part of a business letter日期：date: 23 december地址：mr. james greensales managerbbb plc55-60 old st, london e6 6hg称谓：dear mr. green (dear gentlemen, dear sir, dear sirs, dear madam)body part of a business letter标题(可以不要)3. look at the two endings of business letter below. notice the useful phrases that are used in these letters.(1)please let me know if this is convenience.i look forward to hearing from you.best wishesyours sincerely,(signature)ms. gillian janespersonnel nanager(2)please phone us to confirm the details.yours faithfully(signature)for ms. gillian jonespersonnel manager中文商务信函的写作格式如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。
(1)开头开头写收信人或收信单位的称呼。
称呼单独占行、顶格书写，称呼后用冒号。
business letters (商业信件)
Sample：
Dear Sirs, We have learnt from the Chase Bank(大通银行) that you are one of the leading importers of tools and instruments in your area. We take the liberty of writing this letter to you to express our wishes to enter into business connections with you. Our company has specialized in the export of tools and instruments for many years. To give you a general idea of our products, we have sent you our catalogue under separate cover. We shall provide you with further information on your specific inquiry. We are looking forward to your early reply.
1.信头： 发信人名称和地址等
2.日期 3.封内地址: 收信人地址
4.称呼
5.正文 6.结束语
Dear Sirs:/,/;/ /
we are writing to enquire … Yours faithfully
Tony Smith
7.签名
Date Line 日期
• 年份 • 月份
– January (Jan), February (Feb), March (Mar), April, May, June, July, August (Aug), September (Sep), October (Oct), November (Nov), December (Dec)
Business Letters
多余的字句3 多余的字句
Before
The treasurer made the announcement that There was only one objection to your proposal, and that was the matter of timing. The manufacturing costs were quite a bit of lower than any of us thought they would be. I hope that you will be in a position to make a decision within a short time. The difficulty with the present stock control system is that it cannot be depended on. Upon completion, please mail the application in the envelop that is being enclosed. These tractors（拖拉机）are being sold at a price of $2995.
亲爱的欧文斯太太： 庆祝我们公司成立50周年，我刚给所有的忠 实客户写了封感谢函。随后我突然记起得赶紧 取出纸笔，再写信谢谢我们主要的供应厂商， 没有他们的支援，我们可能早就无法生存。 回想在过去多年里，你的公司多次协助我们 紧急出货给重要的客户。少了你的帮忙，天知 道我们会损失多少的订单！这让我想借着这个 机会向我们出色的供应厂商说句更好的话：我 们从为数不多的供应厂商那里所受的恩惠，是 公司历史上绝无仅有的。 感谢你！ 衷心问候
客户
Dear Bill：
商务英语翻译第五章商务信函
Addressing Business Letters
1 Formal Vs. Informal
Learn how to address business letters based on your relationship with the recipient.
Making Complaints
I'm writing to complain about... I'm sorry to inform you that...
Explore common phrases and vocabulary for making effective complaints while maintaining professionalism.
2 Enclosures
List any attachments or enclosures in the closing of the letter for clarity.
3 Formatting
Understand how to format your signature and enclosures correctly.
Cover Letters
Learn how to write an effective cover letter when applying for a job.
Complaint Letters
Discover how to make a complaint in a professional manner and resolve conflicts.
BUSINESSLETTERS商务信函
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▪ Please send us your catalog at once and by return mail。在此句中出现了词义重复的现象， 应该改为please send us your catalog at once。再譬如：
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商务信函的翻译技巧
• 商务信函在语言上的一些特点
▪ 商务信函作为国际贸易往来的一种重要形式， 在语言上有自身的一些特点。一般认为，英 文商务函件的语言特点必须遵循所谓的Five Cs的原则，即correctness（正确）、 clearness（清楚）、 conciseness（简洁）、 concreteness（正确）、 We regret to advise you that we can not accept your offer 就应该改为：We are sorry to tell you that we can not accept your offer。
▪ As per your request就应该改为As you requested/ According to your request/In accordance with your request. 因为as per这样的一些陈词很少出现在我 们日常的商务书信中。
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▪ 2）内容上比较简明。鉴于商业信函 的习惯和要求，商务信函力求简洁 明了，一方面直入主题，开门见山， 往往免却通礼寒暄的客套，直接入 题，就事论事；另一方面，要长话 短说，行文简短，切忌长篇大论， 避免罗嗦和重复。
商业书信(Business Letters)
销售(Sales)
• 答复询盘(Answering the Enquiry) • 一般性推销(Ordinary Sales) • 宣布派人接洽(Announcing Sb’s Call) • 催问(Press For An Answer)
订购(Orders)
• 确认订货(Order Confirmed ) • 确认发货(Delivery Confirmed) • 因缺货无法如期供应(Fail to Supply at the Date Owing to Goods Out of Stock) • 因价格误差，要求检查订单(Asking to Check the Order for the Miss-quoted)
商业书信的形式与要求
信笺 信封 其他
业务联络
• 主动联系业务(Voluntary Letter) • 试图恢复业务往来(Trying to Resume Business Relations)
报盘(Offer)
• 对初次询问价格的回复(Reply to the First Enquiry) • 寄送商品目录及价格表(Sending Catalogues and Pricelist) • 因缺货无法寄样(Fail to Send Samples for Short of Supply) • 报盘(Offer) • 拒绝还盘(Refusing to a Counter-Offer) • 重新报盘(Re-Offer) • 同意报盘(Offer Accepted)
付款和索款 (Payment and Demand Payment)
• 收讫通知(Acknowledgement Advice) • 索款(Demanding Payment) • 再次索款(Urging Payment)
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To 2 or More Women
– – – – – – Dear Dear Dear Dear Dear Dear Ms. Scott and Ms. Hu: Mses. Scott and Hu: Miss Lu and Miss Yao: Misses Lu and Yao: Mrs. Tan and Mrs. Li: Mesdames Tan and Li:
– Focus on him or her/Ask about life
– If person is not known to you,
Introduce yourself
2nd Paragraph
– Introduce reason for writing
3rd Paragraph
– Explain why it is important – Explain clearly What, When & How
To a Group of only Men
– Gentlemen:
To a Group of only Women
– Mesdames: – Ladies:
Letter Contents
1st Paragraph
– If person is known to you,
Bond with recipient
Business Letters
Parts
Heading
or
– Letterhead
– Return Address
Writer’s address
Closing
– Complimentary Closing
Sincerely, Sincerely yours, Cordially, Cordially yours, Very truly yours, Very sincerely yours, Very cordially yours, Respectfully yours,
To One Person
(Only Name Known) – Dear Marion Parker: – Dear R. V. Moore:
To One Person
(Name & Gender Unknown) – Dear Sir or Madam: – Sir or Madam: (more formal)
4th Paragraph
– Conclude
Salutations
To One Person
(Name & Gender Known) – Dear Mr. Smith: – Dear Miss Simpson: – Dear Mrs. Wheeler: – Dear Ms. Greenwood:
To Own) – Dear Madam: – Madam: (more formal) – Dear Sir: – Sir: (more formal)
– Date Line
Opening
– Inside Address
– Salutation
Of Recipient of Letter Dear___________:
– Writer’s identification
Handwritten Typed
and
Body
– Message
Salutations
To 2 or More Men
– Dear Mr. Gelb and Mr. Li: – Gentlemen: – Dear Messrs. Gelb and Li:
To a Man & Woman
– Dear Ms. Hu and Mr. Li: – Dear Mr. and Mrs. Green: – Dear Mrs. Kay and Mr. Lu: